Database Info

RTS for Mobile Planet next week -

I just received a call from USA Mobile Planet asking for confirmation on my credit card info for the Polaris order. Apparently, they ARE getting some in next Monday/Tuesday. (Dec. 24th-26th) They needed to know who still wanted theirs and they are getting on a small shipment. Checking their list and checking it twice.
I will let you know if I receive anything -

Please let us know as soon as possible. Actually, let us know if they charge your card. If I'm not mistaken, you should incur a charge only when they're ready to ship your item to you. Keep us informed.

luckycris0 said:
Please let us know as soon as possible. Actually, let us know if they charge your card. If I'm not mistaken, you should incur a charge only when they're ready to ship your item to you. Keep us informed.
Click to expand...
Click to collapse
Will do - I am curious to see if they get them. Stay tuned !!

joeyyoung said:
I just received a call from USA Mobile Planet asking for confirmation on my credit card info for the Polaris order. Apparently, they ARE getting some in next Monday/Tuesday. (Dec. 24th-26th) They needed to know who still wanted theirs and they are getting on a small shipment. Checking their list and checking it twice.
I will let you know if I receive anything -
Click to expand...
Click to collapse
I think we're in luck! OnTheGoSolutions is shipping the last week of the year!!! I pre-ordered from there, will also keep you posted.

One
I have one lol, just in front of me on my desk
Looks pretty good, same feeling than touch but the silver plate on top is pretty but seems fragile

eurorpeen said:
I have one lol, just in front of me on my desk
Looks pretty good, same feeling than touch but the silver plate on top is pretty but seems fragile
Click to expand...
Click to collapse
Brag, why don't you? Where did you get it from?

eurorpeen said:
I have one lol, just in front of me on my desk
Looks pretty good, same feeling than touch but the silver plate on top is pretty but seems fragile
Click to expand...
Click to collapse
You lucky person!!
I hope to get mine next week. I can't tell yet but my credit card statement looks like Mobile Planet billed me. If so, it should be shipped next week. Yahoo!

joeyyoung said:
You lucky person!!
I hope to get mine next week. I can't tell yet but my credit card statement looks like Mobile Planet billed me. If so, it should be shipped next week. Yahoo!
Click to expand...
Click to collapse
Just spoke to expansys (mobileplanet) stated that HTC has shipped to them but to not expect delivery of phone next week due to the holidays and customs. He told me to expect delivery between the Dec 31st and Jan 4th. No info on quantity they will be receiving.

Got my confirmation call from OnTheGoSolutions today... My Polaris will be shipped next week Thursday (dang holidays). I was told that their shipment has already came in. I don't know how many they have but I know they have mine (or so they say). I should be getting it before next year.

turcomora said:
Just spoke to expansys (mobileplanet) stated that HTC has shipped to them but to not expect delivery of phone next week due to the holidays and customs. He told me to expect delivery between the Dec 31st and Jan 4th. No info on quantity they will be receiving.
Click to expand...
Click to collapse
Thanks for the details. I can't wait.

Mobile Planet getting some next week??
joeyyoung said:
Thanks for the details. I can't wait.
Click to expand...
Click to collapse
Mine still shows pre order status with date as Jan 21st. When called mobile planet they said they are getting stock from HTC only after jan 16th.. Lots of confusion. I would be delighted if got mobile before 20th atleast for sure..
Keep me posted....

I just got off the phone with OnTheGoSolutions. It appears that their shipment hasn't came in yet but I was told they're expecting it today or tomorrow. I don't know what to expect! Last week, a rep told me they got them in... but this was also the same person that said she would upgrade my shipment to Fed-Ex 2 day free of charge - I was charged - Needless to say: this rep told me that the units will be shipped the day they get them in.
Will keep you posted

Message from On the go Soulution today:
Hi,
Is my order for the HTC Touch cruise still set to ship on thursday?Response:
Absolutely!
Yeehaw!

OnTheGoSolutions
kipmast said:
Message from On the go Soulution today:
Hi,
Is my order for the HTC Touch cruise still set to ship on thursday?Response:
Absolutely!
Yeehaw!
Click to expand...
Click to collapse
Just got my tracking number from them a few minutes ago.

is onthegosolution shipping the silver or black version?

Very much confused!!!
Just got a call from onthegosolutions and they are now saying due to custom clearance don't expect shipment before next wednesday.
They are shipping black version.
Irony is they are saying the same thing for the last week also.

HTC Polaris Delivered today via FedEx
Oh yea!!
What a surprise. I called Beth at OntheGoSolutions and she said they are coming in any day now and to wait for a tracking number. Then today, Thursday at 12:02pm FedEx delivered it. So OnetheGoSolutions has received them and I have received mine. I am in Austin, Texas by the way.
I will do the un-boxing later - New thread for that -
Enjoy -

Just curious
Just spoke to OnTheGoSolutions. I was told they got partial shipment in: hopefully customs will release the remaining tonight... if so, they will be shipped tomorrow. If this isn't the case, they will be shipped out next week sometime.
To those that has already received their unit, were you given a Fed-Ex tracking number? And for those that have their tracking number but no Polaris, are you able to track it?

Lucky you.....
joeyyoung said:
Oh yea!!
What a surprise. I called Beth at OntheGoSolutions and she said they are coming in any day now and to wait for a tracking number. Then today, Thursday at 12:02pm FedEx delivered it. So OnetheGoSolutions has received them and I have received mine. I am in Austin, Texas by the way.
I will do the un-boxing later - New thread for that -
Enjoy -
Click to expand...
Click to collapse
Lucky Owner... Eagerly waiting for videos from you man... .

Fed Ex tracking
I also got a call from On the go today and they said I would receive one of the "last" units that are not stuck in customs. Just a few minutes ago I recieved the Fed Ex tracking and it's on schedule for Friday delivery. I never thought I would be so stoked about getting a new phone... I hear these are the Black versions?? That would top it off !

UK Pre-orders. Shipped? Received?

Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!

foxmeister said:
Has anyone in the UK received their pre-order today?
Waiting on mine, but I'm worried that the status on the Microsoft webstore hasn't budged and it still says "Pre-Order 02/11/2012" despite me getting an email saying that I should still receive my tablet on the 26th. I also called the number for the Microsoft store today and although they couldn't not give me a tracking number, they said I would receive it today.
I'd hate to wait in all day for something that isn't go to arrive!
Click to expand...
Click to collapse
I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !

jeux_1 said:
I called them today in the UK and they told me after the 2nd, you won't get it today. enjoy your week end, the 2nd will arrive soon !
Click to expand...
Click to collapse
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave

foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
Click to expand...
Click to collapse
I have booked later than u but the email saying it will be pushback on the 2nd that was sent by mistake make me feel it wasn't a mistake.
I have a feeling the customer service has no control of when it is shipped or what is happening.
2 days ago, I was trying to cancel my surface (change of heart) I rang and they told me that it was in the warehouse in process of shipping so it couldn't get cancelled.
2 days later they told me it will be ship next week. (didn't ask for cancellation this time)
I hope it can arrive before the 2nd for you, I am ok to wait until next week.
It will also give me the time to see the nexus 10 and maybe change my mind again

foxmeister said:
When did you order? Mine was ordered on the 17th with a delivery date of the 26th.
There won't be anyone at home at all on the 2nd, so I shall be peeved if the delivery date has shifted given that they emailed me to say it would be delayed until the 2nd, and then emailed again to say that the earlier email was a mistake and my original delivery date still stood.
I'm not at all hopeful it will arrive today, but the woman I spoke to this morning (after being on hold for nearly 30 minutes!) was adamant that I would. The very fact that I've not seen a single post from someone in the UK who has received their Surface makes me very sceptical though.
Thanks,
Dave
Click to expand...
Click to collapse
If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...

Reihnold said:
If it's any consolation, things aren't better in Germany. Ordered mine on the 17th and my order sill states that it will be delivered until October 26th, but as of now, no Surface has arrived. I also have not seen any reports that anyone in Germany has received it...
Click to expand...
Click to collapse
It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave

foxmeister said:
It's looking increasingly like MS missed the boat on the Surface launch in Europe (at the very least).
There's still time of course, the day isn't over yet, but given how long they've had to get this right it would be a very poor showing if they fail to get it out of the door.
Regards,
Dave
Click to expand...
Click to collapse
lol, you all sound like kids who don't want to accept the reality lol.
guys/girls uk/germany the surface will not arrive today ! like suddenly 10000 surface being delivered at 4pm lol.
we'll play with our new toy next week, less than 7 sleeps to go...

Now it gets wild (at least in Germany): The German tech site Winfuture reports that some orders have been canceled by the Microsoft store, because of technical failures... The support says that those with canceled orders should place new orders, but then they will face the current 3 week delay. There is also a report of a customer whose order has been canceled.
Either Microsoft was overwhelmed by orders or they have a serious problem with the store and/or the delivery process...

jeux_1 said:
lol, you all sound like kids who don't want to accept the reality lol.
Click to expand...
Click to collapse
Not at all - I've no problem accepting reality, but I've also every right to be pissed off when I've arranged to be at home to receive something that was supposed to be delivered today, having also been told this morning by customer services that I should expect delivery today.
Being pissed off won't change anything of course, but given how MS first sent out an email saying orders would be delayed, and then retracted that email, it shows a deep lack of respect for their customers to delay again without sending out some sort of communication.
Regards,
Dave

I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.

jeremy.head said:
I have received...
...an email giving me £50 coupon for the online store because of the email that was sent out by mistake.
Click to expand...
Click to collapse
Just received that email myself. Considerably less irritated now!
Sent from my GT-N7100 using Tapatalk 2

Well done Microsoft for stepping up to the plate and making good! I could've got £20 and been happy!
Sent from my GT-N7100 using Tapatalk 2

I'm absolutely appalled and devastated about the complete lack of support for UK surface customers.
I pre-ordered mine as soon as I possibly could, I phone up yesterday because I received an email saying that my pre-order had been cancelled. I've been basically told that it was a computer system error (this isn't encouraging) and that it has happened with a few people. I was basically given the options of re-ordering, which can now take a month for delivery, or "drop into my local Microsoft store". The customer service representative didn't even take time to consider that Microsoft is so narrow minded that they only have Microsoft stores in America, but hey, what's an 8 hour plane trip just to get my surface tablet on time?
To add insult to injury, I asked them to reorder, and no matter which card I try to use, it just throws me and the customer support team error after error, it's almost as if my account has been blocked! They only offered to email the error to their teach support team (I haven't heard anything back yet).
Finally I had a great surprise to find that, despite the fact that my order is cancelled, Microsoft haven't released their greed grasp on the money in my account, so I have £500 effectively missing from my account because of Microsofts 'computer system error'.
I've gotten round the re-ordering problem by using a different Live ID, but I almost feel cheated by Microsoft, if I hadn't been waiting so long for this I would have just gone for an iPad (which I can guarantee would have arrived on time) or one of the alternative windows 8 RT tablets.
If my money hasn't been released on Monday I think i'll have to just contact my solicitor/trading standards, as there is no reason why Microsoft should have my money since it was cancelled before it was charged.
It's times like this why I can understand why we have so many apple fanboys, yes they are over-priced, yes they are borderline evil, but they never basically say 'screw you because your not in america'.

After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.

brummiesteven said:
After my laptop finally sold on eBay yesterday I went ahead and bought a Surface.
So my order date is 27/10, Had to buy the more expensive 64gb version as the store claimed there was a 3 week wait for both 32gb versions.
My status is Order in Process, there's no estimated delivery date or anything like that, I'm guessing because it was technically not a preorder.
Hoping it gets shipped out tomorrow, for Tuesday, but I'm guessing that's a bit optimistic.
Click to expand...
Click to collapse
Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.

udayrulz said:
Ordered on 26th as well. Wanted it soon so ordered the 64gig, if they don't ship it my tuesday .. I ll call them up and ask for a 50gbp coupon since it said expedited delivery and no wait on this version.
Click to expand...
Click to collapse
Hopefully we'll get E-mails tomorrow saying it's been dispatched, for delivery on Tuesday.

I've not ordered one yet but was planning to go have a look at the Experience Centre (read RoadShow) that was planned for Clapham London this coming weekend. Looking at Microsofts website this morning I see they've taken all the UK experience centres off the list so I reckon that no stock is in the country yet:

Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:

Backflipping said:
Some good news for those of us in the UK! Despite me calling this morning querying why my 'Order in Progress' had now vanished(!) from the MS Store website, and being told that it was there and will be dispatched 'soon' - my Surface arrived minutes later! It must have been dispatched on Friday. The accessories I ordered haven't come, so I guess they'll follow - I can wait though. I've only had a few hours with it, as I'm also trying to work, but it seems great. Looking forward to someone on here hacking the secure boot/digital certificate thing so we can run ARM compiled desktop apps
Hope you all get yours soon! :good:
Click to expand...
Click to collapse
What was the date of your original order?
Thanks,
Dave

My order still stays in process. I called this morning and asked have any Surfaces been shipped to UK customers. He told me yes. I ordered virtually on launch day. Still no joy

Im not sure

Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?

JamesYoutt said:
Its now the 21st and it still says processing, theres been no update whatsoever. any explanations?
Click to expand...
Click to collapse
Contact the company you got it from. I usually do "chat" with representative and see what they say.

Charkatak said:
Contact the company you got it from. I usually do "chat" with representative and see what they say.
Click to expand...
Click to collapse
welp, they said they dont have live chat at this time. even though it says 24/7 support lol

JamesYoutt said:
welp, they said they dont have live chat at this time. even though it says 24/7 support lol
Click to expand...
Click to collapse
Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.

Charkatak said:
Maybe that 24/7 support is for calls
For example, when I ordered on Samsung.com(couple of weeks ago), I received an email saying "Thanks for your order"...after about an hour or so, there was another email, which is important and it stated "here is your invoice...". < When I get this email, it means that my order went properly through their system and all is good.
Click to expand...
Click to collapse
i did get an order confirmed email. No invoice email tho

JamesYoutt said:
i did get an order confirmed email. No invoice email tho
Click to expand...
Click to collapse
Maybe that is sufficient. In the image, the top one is the invoice.

Charkatak said:
Maybe that is sufficient. In the image, the top one is the invoice.
Click to expand...
Click to collapse
welp, hopefully the order went through, cuz i really want those free galaxy buds

JamesYoutt said:
welp, hopefully the order went through, cuz i really want those free galaxy buds
Click to expand...
Click to collapse
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday

Charkatak said:
Usually the "order confirmed" email doesn't come, if there is a problem and instead comes email explaining why it didn't go through. With Note 10 I ordered some accessories as well and 2 cases had to be shipped with the phone, but wireless portable battery charger had to be delivered on Aug 14th(at least the status showed that). When I contacted Samsung support, person told me that there are many orders and promised to ship it ASAP. So that particular accessory ended up shipping on the 18th and should arrive on Thursday
Click to expand...
Click to collapse
At least you have delivery dates, i have nothing, im literally in the dark over here

Question Status for Everyone who Ordered/Received their device

I am not complaining in this post, I just wanted to see how everyone else was doing in getting their phone.
I ordered my phone on PDA Plaza.
I pre-ordered well before the Release Date (Jan 18.)
On the Product Page, it says "Ships within 10-15 business days after purchase". It has now passed 15 days.
I contacted support and waiting a response.
It has been almost a Month since i pre-ordered, and not a single email from PDA Plaza to update me on anything, even if its delayed.
I am starting to think perhaps a Refund is in order, and maybe look somewhere else.
If you've received your device, where are you Located? where did you Order from?
thanks

That's just bad customer service! Hate that. Hate giving my money to companies like this. Keep us updated

Cancelled my order with them, and ordered from vopmart instead

karkid1 said:
Cancelled my order with them, and ordered from vopmart instead
Click to expand...
Click to collapse
thanks for your reply.
i will check out vopmart.

_sC said:
thanks for your reply.
i will check out vopmart.
Click to expand...
Click to collapse
seems like Chinese New Year right now no one will be shipping until next week earliest vopmart says orders will be processed On the 10th I think. I'm getting tired of trying to obtain this phone thinking I might just keep my mate x2 collectors edition since gms and push notifications fully work anyway

Hello,
I just want to ask how's everyone's order doing? I have placed an order on PDA plaza last January 28 and have yet to receive a tracking number for the order. I am in contact with customer service via email but they just keep promising that they expect to receive and ship the order after every week with different reasons; i.e. Chipset Shortages, Ukraine-Russian war (really?). At this point im beginning to tire in waiting and getting more anxious that i may have been scammed.
Anyone here who can share their experience with them?
Thanks.

Just placed my order today with PDAPlaza, product description said Ships within 20-25 business days after purchase, hoping to get it by this date, will keep everyone posted.

Could not speak more highly of Trinity: https://trinityelectronic.boutir.com/ Ordered, shipped and received in 7 days.

rocky272727 said:
Just placed my order today with PDAPlaza, product description said Ships within 20-25 business days after purchase, hoping to get it by this date, will keep everyone posted.
Click to expand...
Click to collapse
So, it is now almost 28 business days and no news. PDAPlaza mentioned that they should get it by tomorrow and will ship the same day, I don't think so. Placed order cancellation request.

I ordered mine (magic vs ) from alibaba and got it in 5 days.

Question Ship date?

I was told my S22 Ultra wouldn't ship until at least 2/25/22. Is there any chance it will ship earlier?

my ship date is 2/25 as well (green 512GB)
hope it does ship earlier

F1USGP said:
I was told my S22 Ultra wouldn't ship until at least 2/25/22. Is there any chance it will ship earlier?
Click to expand...
Click to collapse
On Samsung Switzerland online shop says 18.02 shiping...
I've preorder on my carrier and dont know wen send....

mine I ordered from the USA Samsung website and says actual delivery is the 25th, but I have pre-order in the past and they have came a day or 2 earlier. I ordered the 512gb green and my cancel order button is gone.

Lol...every new device the ship date thread pops up...lol

butchieboy said:
Lol...every new device the ship date thread pops up...lol
Click to expand...
Click to collapse
and your point is?

Lol easy cowboy. Point is we all know when they are supposed to ship. Does there need to be a thread about it. Its not that serious. Was making lite of it. Not here for a battle..

In Canada arrives Feb 22. Given the disruptions being caused by the protesting covidiots, who knows?

butchieboy said:
Lol easy cowboy. Point is we all know when they are supposed to ship. Does there need to be a thread about it. Its not that serious. Was making lite of it. Not here for a battle..
Click to expand...
Click to collapse
But I want it NOOOOWWWW!!!

Here in italy they start on 16 feb. I ordered right after unpacked event and ship date is 16 feb

lucky_strike33 said:
and your point is?
Click to expand...
Click to collapse
I think. .. It's kind of hard to tell.... But I THINK his point was that every time a new device is announced, at some point prior to it actually getting released and shipping, someone here creates a new thread asking about the dates the device will actually ship. Typically in anticipation of receiving said device and gauging when exactly that might happen.
Does that clear it up? I can probably break it down further for you, if necessary. It's understandable to be confused. The content of his post was quite nuanced and had some very dynamic themes in it.

going by their history. they ship it out on monday (the 21st) , received it on Wednesday the 23rd. 2 days earlier than 25th.

F1USGP said:
But I want it NOOOOWWWW!!!
Click to expand...
Click to collapse
Reminds me of Baruka Salt LOL Think Willy Wonka. Lol
Seriously though. I ordered one yesterday, my receipt says delivery by 2/25.

Well looks like mine will be shipping the 18th and arrival by the 22nd Samsung already has created my label for my order.

direct
2003vstrom said:
Well looks like mine will be shipping the 18th and arrival by the 22nd Samsung already has created my label for my order.
Click to expand...
Click to collapse
direct signature required.
must be the phone !
thanks. i going to keep checking my order status like every hour now

netnerd said:
direct
direct signature required.
must be the phone !
thanks. i going to keep checking my order status like every hour now
Click to expand...
Click to collapse
Well it didn't show up in my orders it on my FedEx manager, FedEx website

I ordered from T-Mobile last night. Already have a UPS label for it, says estimated delivery is February 21st. Guess I'll start trying to sell my Pixel 6 Pro sooner.

AhsanU said:
I ordered from T-Mobile last night. Already have a UPS label for it, says estimated delivery is February 21st. Guess I'll start trying to sell my Pixel 6 Pro sooner.
Click to expand...
Click to collapse
Will the phone activate before official release date?

Here in the UK the exclusive colours show the 10th of March as delivery date. I have Red and Graphite on pre-order.

Transaction went through on my card yesterday. I expect it will ship next week.