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Hi,
I have a Galaxy Note Pro 12.2 and the battery gets really hot and then the screen starts flickering and eventually goes out. I was wondering if anyone else has had or heard of this issue?
Thank you, Snow
While doing what sort of activity at what brightness level? There is s flickering issue that isn't necessarily related to heat which is why I'm asking. .
Sent from my SM-P900 using Tapatalk
These things are rated save to use up to 80ºC, so unless it reaches near-melting temperatures, something else is probably wrong.
There are a couple of threads on screen flickering issues. Primarily concentrated issue on the WiFi and AT&T models.
It has also become a bit of a trend for people to say 'It gets really scalding hot', whilst it turns out to only be around 40ºC. That is not hot. That's normal for a device with a powerhouse CPU and no fans.
Use CPU-Z to get the actual battery temp. 25-45C is perfectly normal, 50-60C in heavy usage is also normal (Games, for instance).
This primarily happens when playing games or watching video's on it. It seems like the processor/battery gets hot and then all of a sudden the screen starts going crazy.
Enable developer options and disable hardware overlays within there. It has been said that this should fix the flickering in video playback.
Be aware that when you reboot the tablet you will have to disable hardware overlays again.
If you're rooted and have TWRP, clearing cache and dalvic will resolve the flickering for a period of time (days) without having to dive into developer options.
Snowleopard1900 said:
Hi,
I have a Galaxy Note Pro 12.2 and the battery gets really hot and then the screen starts flickering and eventually goes out. I was wondering if anyone else has had or heard of this issue?
Thank you, Snow
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Hi , i was having the same problem and now the device is unable to turn on at all , please help me because there are no samsung service center near to me. :crying:
IbrahimGla said:
Hi , i was having the same problem and now the device is unable to turn on at all , please help me because there are no samsung service center near to me. :crying:
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Hi IbrahimGla,
Once the hardware overlay issue was mentioned, I looked for instructions on how to turn hardware overlays off on the Galaxy tab (Which where hard to find). Here are the instructions and so far, it looks like it is working for me:
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To fix flickering in video:
Enable developer options in settings (go to about device and tap Build Number 7+ times).
In developer options, under hardware-accelerated rendering, check "turn off hardware overlays". You can also check "force GPU rendering", but I've found the former is all that's necessary.
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Hi Snowleopard,
Snowleopard1900 said:
Hi IbrahimGla,
Once the hardware overlay issue was mentioned, I looked for instructions on how to turn hardware overlays off on the Galaxy tab (Which where hard to find). Here are the instructions and so far, it looks like it is working for me:
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To fix flickering in video:
Enable developer options in settings (go to about device and tap Build Number 7+ times).
In developer options, under hardware-accelerated rendering, check "turn off hardware overlays". You can also check "force GPU rendering", but I've found the former is all that's necessary.
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Thanks for your reply , i did what u have mentioned in the begening of my problem and no thing has changed , now after a month from the first time where my screen starts flickring the device is not turning on it is like a device with no battery it just show me the battery charging when it's off.
do you advise me to buy a new battery and replace my note pro battery??
Thank you & sorry for my bad english
I am having a similar problem with my Note Pro. It ussualy starts when the battery is down to 60%. The screen starts flickering and then I get a message saying the SD card is corrupt or not formatted. Sometimes it locks up as well. Sometimes when I plug the charger in to tells me "charging is suspended due to high battery temp.". The device is warm but not extreamly hot. If I turn the device off and let it charge, once the battery charge comes up to 70% I can turn it back on and everything works fine. As long as I keep it charged to over 60 - 70% I never have a problem. I tried several different SD cards but that doesn't seem to be the problem.
I have contacted Samsung but the only response I have gotten from them is "have you done a factory reset?".
Not sure what to try next. Anyone have any suggestions?
Sent from my SAMSUNG-SGH-I467 using Tapatalk
Sorry I missed this, I am not on here very often, I am back because the Note 7 is coming out. I have never replaced the battery on mine, so I am not sure. Apparently replacing the battery has worked for some people. I ended up sending the Note Pro to Samsung 2 times under warranty and the problem was not fixed.
Finally I called their support back a 3rd time near the end of the warranty period and said: Listen, I have send this *** to your repair department 2 times already. I want one that actually works sent back to me. They sent me a Note Pro in an un-marked (maybe a re-furb box?) with some sort of bar code sticker on the back of it.
Since then, this different Note Pro has worked for the most part, but every so often it has minor issues with it getting hot and the battery loosing charge, but it is not as bad as the one I bought. I really think Samsung dropped the ball on that tablet and they are lucky I just got a Tab E.
Definitely not my experience with the Note Pro. Mine has been rock solid for 2 years now, I still rack up a minimum of 2 hours of screen on time per day 7 days a week, and quite often more than that.
Just an FYI that there has been threads posted about screen flickering and battery issues that document issues with the battery connection and how to resolve them (involves opening the back and resoldering the battery terminal). Definitely something that you'd think Samsung would do but doesn't always do it . .
My tablet had the same screen flickering and getting hot problem. I solved the issue by soldering the battery connector in the motherboard. If you look at post #10 of this thread you will see a very good photo posted by Beut of the tiny black connector that seems to be failing. Other users report that the white battery connector also causes problems. In my case it was the black one, I soldered it a month ago and the problem was resolved.
Hey, so I have this weird problem with my G Flex 2.
I got it around 40 days ago from U.S. Cellular.
I have run into this problem about three times now, and from what I can remember it always happens when I have music playing. I tap the screen on to the lock screen then let it go to sleep or turn it off myself. When I wake it back up the screen is all black except for a few millimeters on the top, where I can see some display.(*note, this doesn't happen every time)
I am able to scroll through the display but no pop up menus. Since the battery is sealed off in the back of the phone I can't use that fix, holding the power button only brings up the menu option to turn off the screen which doesn't do me much good since I can't use the screen.
If I wait for 5 minutes or so the phone will right itself, but I don't want this to be a persisting problem. I'm not sure if this problem is tied to the music playing, it hasn't happened when it isn't playing, but I play music on my phone quite often. (note* I am playing the music from my phone, not streaming)
If you need more info I'll do my best to provide it. This is all I can think of right now.
Honestly, I don't expect anyone to have a fix yet since the phone is fairly recent and not as popular. I tried looking under G3 forums since the UI is pretty much identical, but I didn't find anything.
Sorry, my post is a little wordy.
I'd appreciate any help anyone can provide. Thanks
Yes, this has happened to me twice recently too. Once the screen was completely black except for a bright white line at the very bottom, but the phone was still responsive behind the dead screen. The other time there was a distorted/ghosty notification bar showing at the top but nothing else (like what you reported). Then the problem would resolve completely and spontaneously after resuming from sleep a few times. I have the Korean model (F510S) which was a gift so I'm stuck with it - no returns or warranty available.
bonebeatz1234 also posted about a similar problem. Seems like a hardware fault?
The replacement phone screen was fine i had a different issue of over heating and had to return it . I opted to get another device the note 4. Didn't wanna go that route bit had no choice i loved the design and ui of the flex 2. I wished lg would of just ditched the 810
~~~
Hi, I encountered same problem here.
Is anyone able to send me a screen shot or a video of this problem.
As I need to use this to prove the situation and claim warranty from the seller, however I didn't take a photo or something when the problem happened to me.
please sent to [email protected] if you have the photo or video and many thanks~
Just had this problem also had a g flex 2 for about 21 days now and it happened to me after a restart in the car with a pinkish line at the top and the phone was completely responsive even though the screen was blank
I think it might have to do with heat cause I held it by the ac vent while I was reading this board on my nexus and when I looked back at the phone it was working perfectly
But I swear during my time with the phone it heated up way more than this time and this time the phone wasn't even hot
I reset the phone like 3 times before I held it to the vent and it didn't help at all
Using the att variant with android 5.1.1
Have the same problem every now and then, found a recommendation on another website and in the instruction manual to reset the phone by holding down the power button and volume down button for about 10 seconds or to turn it off by holding down the same buttons for 20 seconds. I find what works better though is to just leave the phone alone and it corrects itself within about 5 minutes.
Having this same problem. Happens once every couple of weeks. Any updates on this?
I think that this is a heat problem....everytime i left my phone in the sun, it show me this strange error.
I'm not convinced its a heat issue. I looked at my battery chart the last time it happened and it was barely over 90 deg. It seems it happens to me when it is charging PLUS doing something like streaming music or GPS is on. I need to start taking notes. I should have done that before.
this have happened to twice too. weird anomaly.
assyriska said:
I think that this is a heat problem....everytime i left my phone in the sun, it show me this strange error.
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even you can show some errors if u stay on sun.
Inviato dal mio LG-H955 utilizzando Tapatalk
Having the same random issue. Today it happened and reboot would not fix (it usually does) finally after about 30 minutes the screen came back to normal. I now disabled lock screen in case I need to get data off the phone from pc ? in the case that the issue becomes permanent.
Sent from my LGLS996 using Tapatalk
although it's an old post, but worth to mention, that It can happen to all the LG Flex 2 models.
It is caused by a heat or inaccurate voltage. let me explain how it can happen:
heat - when you put the phone on the car's cradle under the car's front windows during a sunny day - it will happen.
voltage/heat - when you charge your phone and not using your original charger (eg chinese car chargers) - it will happen.
so what to do? I've noticed that putting the device over the cat's air conditioning , can reduce this to few minutes. also, if you can, mount your cradle over one of the air condition outlets and it will freeze your phone all the time
so i just bought a black Z5 dual and there is something about it thats bothering me
sometimes..not always when i turn the screen on,after 8 to 10 seconds later display brightness drops like 5 to 10 % and comes back to 100 right away.
the drop and coming back takes less than a second,but it is noticeable
and yes the adaptive brightness is turned off,even turned of the smart backlight control
interesting thing is ..i even noticed this happening even on the lowest brightness and it drops even lower than that!
i saw this and decided to go the shop i bought it (i live in iran) and give the phone back and take another phone instead
but the seller himself he had Z5 too after,i showed him this issue,he started to work with his phone and then...the same thing happend to him too!
this thing doesnt happen always and it does happen even the phone is cooled at like 27 c so it cant be cpu throtle
the phone is running at .185 MM At the moment and im going to do clean install of .253 in a few minutes
so please guys give me solution or give me reason to bring the phone there again and show them this and tell the seller that there is something wrong with my z5 and his z5 ,and make them change the phone for me
i have only 2 days left so please guys.
Red_shift said:
Hi everyone, my Note 2 shuts down when the temperature is moderately low (under 15 °C / 60 °F)
I thought it were a battery problem, since I still used the 2013 one with which the phone was originally shipped.
But buying a new one didn't solve the problem.
I tried swapping batteries with my girlfriend (who has the same model of phone, without the shut-down problem) but this didn't work too (regardless which battery I use, my phone shuts down, hers not) -- unfortunately I thought of swapping the batteries only after buying the new one...
So I thought it could be some sw problem and flashed a new ROM (crDroid 7.1.2)
I'm very pleased since this is much better than the stock ROM I had before, but the shut-down-in-low-temp problem still rears its ugly head (maybe a bit mitigated).
E.g. today I went skiing and carried the phone in the breast pocket of my jacket. Outside temp was about 2-5 °C, so it wasn't really cold, but the phone shut down.
When I tried to power it on, it wouldn't until I carried it home and put it on recharge.
After a few minutes of recharge, I could power it on and the battery was at 98%...
Any ideas of what the problem could be? Something hw?
If nothing else works, I theoretically could take off the display and digitizer of my phone and connect it to a third Note 2 (which display was broken by my girlfriend some time ago, otherwise it works fine), but I hope there is some simpler solution because I've never done something like that...
Thank you for your help!
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Any ideas what the problem might be ?
ishtiak02 said:
Any ideas what the problem might be ?
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No, therefore I was asking.
Did you move my question here?
I posted it in the Note 2 forum, wouldn't it be more IT there?
Thank you!
So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs annoying me, one, when turned off if I insert the USB cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
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My phone restart at least 2-3 times per day, every day, since the day i got it.
i'ts not even the same thing i do when it restart. sometime i just open my phone and it restart.
I have spoken with my provider, and they won't do anything until they see it restart when i'm at their shop... but you know, i can't stand in their shop all day long!
i don't think it's the same problem as you, but some of P30 really have a restart issue!
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Been using almost 2 weeks on 124. So far no reboots and just ran antutu stress test successfully.
No issues in that regard to my UK purchased device. It's been solid as a rock so far with amazing battery life also.
Maybe there is a lot of p30 with this kind of issue. Let's see how will go the new p30 that huawei will send to me as a replacement.
No problems on my end, except for a blue tint on the recents window. Using a third party launcher. Removing/ disabling Huawei Launcher gives you an older (and in my opinion uglier but better) recents screen back without that issue. Everything works fine so far but they really need to tone down their bloatware. That's the main reason why i dislike Samsung and Huawei.
only one light flashes. only the right thing works for you, how is it?
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
ErriK89 said:
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
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I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
SaulQc said:
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
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Let us know if it works after replace.. I'm worried that there is a sw incompatibility with something I installed and that nothing change when I will have the new p30. It can happen that one phone have issue, but I already heard 4 case with the same issue!
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
I sent my p30 to huawei assistance and they returned back my device with issue not solved. Phone still freeze sporadically.
Hello everyone, i have a strange bug om my p30, i bought my phone a week ago and i'm sure video recording was fine at the beginning, then i applied .124 update and now when i try to record videos it just stop after 1 second, no matter what resolution or format i choose, it happens with back and front camera. I already wipe cache and data of the camera app, but no luck. Videos works fine with other camera apps like open camera etc.. . I spent a week for fine tuning my new phone , so i don't want to reset all. Someone have any other suggestion? Thanks
ianford10 said:
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
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Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
vonotny said:
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
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Thank you that makes sense now
Talking to Huawei support at the moment to fix the blue tint (and maybe also WhatsApp notification/ bad video playback performance) issue. They told me they'll reach out to me today.
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
I have the same problem with my P30 switching back on when charging - I've only been able to overcome this by inserting the charging cable first, then powering off. Not sure about your other problem as my display brightness is always set to auto.
russy_avramov said:
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
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Seems like they fixed the flashing bug with the latest update (.153)
I'm still waiting for it (.153), but as I try to find some logic in it's behavior I guess they tried to make it kind of notification light, but it seems to be unsuccessful.