Question Giztop warranty? - Xiaomi 12S Ultra

So today at the beach I've done some underwater shots in shallow water for a few minutes. Not 10 minutes later the screen decided to die. It recovered shortly thereafter but since then I've seen one instance of colors glithing and there's also flickering. Probably water damage to screen contacts? Does Giztop, where I bought it from, cover warranty? Repairs?

I understand that the warranty does not cover water damage, something similar with samsung, they have ip68 but if you get wet the warranty does not apply, someone correct me if I'm wrong

Water resistant doesn't include salty water.
It's only fresh water.

ah man, even regular water damage not covered by warranty.
contact them...maybe they will send the phone to xiaomi factory for diagnostic and repair. Giztop good company...willing to help to own customers

I'm mostly pissed how I specifically checked for water resistance rating before spending a few minutes lightly sumberging the phone to its death.

linamus said:
I'm mostly pissed how I specifically checked for water resistance rating before spending a few minutes lightly sumberging the phone to its death.
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Oh sometimes is just matter of luck. Is not you and is not phone too

Related

[Q] Dropped In Water

I dropped my A2 into a bowl of water amd now have the red dot of death (moisture indicator)....dried out in bag of rice and now seems that the screen is shading lighter in spots, like streaking. Would Moto take phone back with moisture damage? Moto knows I was rooted because of signing up for the soak test.I do have insurance on phone, but, it's $125.00 to replace it. Just looking for some cheaper alternatives if anybody has an idea. Thanks
body glove cover
with the cover from "body glove" made it 2 minutes in hot tub.
Not the smartest but kept all moisture out.
captaincado said:
I dropped my A2 into a bowl of water amd now have the red dot of death (moisture indicator)....dried out in bag of rice and now seems that the screen is shading lighter in spots, like streaking. Would Moto take phone back with moisture damage? Moto knows I was rooted because of signing up for the soak test.I do have insurance on phone, but, it's $125.00 to replace it. Just looking for some cheaper alternatives if anybody has an idea. Thanks
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If you can fry the motherboard, and open a warranty service ticket through Moto, you can send it back to them. The will ask that you remove the battery (which has its own water sensitive sticker on it), the sd card, the SIM, and the back cover plate, and send to them. I actually removed the sticker under the battery, where the serial number is found, after hooking my A2's motherboard up to a car battery. They replaced it in less than a week. All this assumes you're still within the 1 year manufacturer warranty.
537magspc said:
with the cover from "body glove" made it 2 minutes in hot tub.
Not the smartest but kept all moisture out.
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Click to collapse
This doesn't help the OP, nor does it address the concerns. If you're going to post something, make sure it's a useful post -not something that's just dribble (No pun intended).
Brought to you by Carl's Jr.
@Apex_strider: That aint cool man. Thats fraud.
@OP: your SOL. Water damage voids ALL warranties.
MotoMudder77 said:
@Apex_strider: That aint cool man. Thats fraud.
@OP: your SOL. Water damage voids ALL warranties.
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Click to collapse
It's no more fraudulent than purposefully flashing to perma-hard brick the device. Nobody asked anyone to agree or approve. Trust me, after you've had to deal with your new A2 after a while, you'll have no qualms in screwing Motorola if needed. A warranty is a warranty, if it doesn't power on, how it got there is inconsequential. I never stated I filed a claim through insurance for a new phone, that would have perhaps been the only way I could see something categorically considered as 'fraud'.
"@OP: your SOL. Water damage voids ALL warranties." So does rooting...
Brought to you by Carl's Jr.
Ok, enough nonsense about "perma-bricking" etc.
I think most people, have rooted, bricked their device, tried installing some stock rom to screw it up enough so they can get warranty.
But, XDA is not a place to discuss how to "pull one over" on manufacturers. We can leave it up to the owner to decide.
So you guys give it a rest.
So you dropped it in the water. Suck it up, and own up to it.
MD

Water resistance experience

Has any brave soul tried this feature? If so give us your experience!
Personally I have not, knowing my luck my device would be the one with faulty ports/leaks ?
Some people have tried it and damaged their phone. Others have been fine. The phone is water resistant not waterproof so I would recommend against dipping it in water.
Sent from my SM-G935F using Tapatalk
I personally placed my wife's S7 Edge screen under a running tap for a few seconds. Phone still works fine. Having said that the iPhone 6S has some great water resistant features and it doesn't even have an IP rating. Yet my old iPhone 5s died after siting in a little puddle of water on the bathroom basin bench, which was barely as deep as the back cover. At least with some certified proof of water resistance protection on the S7's, I won't be taking mine swimming or showering, but its surely great to know that it could
handle some very common water contact.
If it spoils easily regardlessof having water resistance why does samsung make all these ads with lil john dunking his phone in the aquarium and whatnot. Theyre tempting us to do so and if the phone is broken they should never void the warranty as long as it adheres to the phone being not deeper than 1.5 meters for not longer than 30 mins
As above, i've run mine under the tap a few times and it's been fine. I've never submerged it though, I don't dare yet. I also don't have a need to, so don't anticipate I will anytime soon.
I finally had it tested and it was an accidental situation which makes it seem useful and not just intentionally testing it for the sake of it. We left my wife's S7 on the coffee table and there was a cup of water on there. We came back and the water got knocked over, the phone was kind of in a puddle of it. I was actually excited to test it, but pissed that my cat has been ****ing with filled cups of water lately.
Tried dipping it while i was in the gym pool lol charged it after 2 hrs moisture detected, wiped the inside with some tissue all good ?
Sent from my SM-G935T using Tapatalk
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
toptekjon said:
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
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that's all true but they get you with the "water pressure" crap. running it under a slowly pouring tap should be fine, but running it under heavy/fast flowing water flowing from the tap could be a problem, also the entire submersion thing, drop it in slow it should be fine, throw it in water and it could cause issues.
The IP68 rating is simply a bonus for me. I will treat it no differently than any other phone but it's good to know that, should an accident occur, and it ends up in the sink or something similar, it should be alright. Being able to use it in the rain is quite nice too. However, people who put their new phone in a bowl of water the day they get it to prove some sort of point deserve any issues they end up with.
1.5m 30mins. With that rating i would say it's safe to bring it with you when you swim(not dive), and would not recommend to bring it to snorkel. I saw someone dropped their phone to a 40 feet river.. that for sure are gonna break the phone..
Sent from my Nexus 6P using Tapatalk
BTW, make sure you never subject it to soapy water. Its water resistance relies on the surface tension of the water. Soap lowers water's surface tension, allowing the water to flow into places it normally wouldn't, as this guy found out the hard way:
http://forum.xda-developers.com/galaxy-s7/how-to/water-damage-story-t3337463
toptekjon said:
I use it to watch the news in the shower every day, and I tested under running water for a few minutes when I first got it. Water proofing is the biggest single reason why I bought this phone. If it doesn't work as advertised, I would have returned it. This thing is designed to handle water, so don't be afraid. I wouldn't swim with it, but a couple of drops of water from the shower or caught out in a rain storm, are nothing to worry about.
It is sold as a waterproof phone, not just water resistant. IP68 means full submersion in water, up to 5 feet for 30 minutes. That is waterproof. If the device fails from less than that, Samsung would legally have to replace it for you under warranty.
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doing the same as you better to test the warranty while its still hot
it froze on me on 2nd shower, high pressure test video recording but im sure it was the fact that ive got like 5% space left on the memory.
I also run it under cold fast water if it heats up, i do block the charge port, then its cooled down enough for some day charging...
its quite a well built phone and I would be shocked if it does get water damage, but im worried, samy warranty is good service.
I couldn't resist testing this out. After all, if it's not working as advertised I'd want a replacement. So I filled up the sink and then carefully placed the phone at the bottom. The screen doesn't work while under water but once I took it out everything was back to normal. Awesome feature!
I don't need the water resistance features of the phone, but I do believe that if it's water resistant then it's less likely for moisture and corrosion to hamper with buttons, contacts and other internals. I had 3-4 phones with unresponsive power buttons over time, so if Samsung used good, oxidation-resistant materials for water resistance purposes then it will probably be beneficial for overall mechanical health of the phone as well.
Anyone else have any experiences to share?
Was at a party this past weekend with a lot of friends. I had my phone in my hand, browsing something, and my buddy asked what phone I had. When I told him it was the S7 Edge, he promptly entered Lil Wayne mode and poured his beer onto my phone. Laughs were had. Took it to the bathroom and rinsed it under the sink for a few seconds, and all is well.
Nitemare3219 said:
Anyone else have any experiences to share?
Was at a party this past weekend with a lot of friends. I had my phone in my hand, browsing something, and my buddy asked what phone I had. When I told him it was the S7 Edge, he promptly entered Lil Wayne mode and poured his beer onto my phone. Laughs were had. Took it to the bathroom and rinsed it under the sink for a few seconds, and all is well.
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If someone did this to my phone without my consent I would enter Bruce Lee mode with them.
Ontopic: I tested my phone a lot. When I first got it I washed it with clean water everyday. I also washed it with soap a few times, I never had any problems.
After I received my dbrand skin I also washed it a couple of times, once with soap as well, to make sure the skin is water resistant (it is).
Now that the "new toy" syndrome has passed, I use my phone normally, but if someone asked me to take a selfie while the phone is underwater, I would do it
Dropped my phone in the bath and continued to leave it in there to show it off to the mrs as her iphone can't do it. Screen came out working fine including buttons, however the speaker was very distorted which kinda made me panic but it dried out overnight and all was well in the morning.
Needless to say I never lost my nerve round my partner and kept echoing your iPhone can't do that....
lvnatic said:
If someone did this to my phone without my consent I would enter Bruce Lee mode with them.
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Haha, well since it was in my hand it's not like it got very wet. With the water resistance, I really didn't care. Gave me my first opportunity to test it out.
My son wanted to get a video underwater at the pool last weekend.
https://youtu.be/3UL4qcH7rJs
Sent from my SM-G935P using Tapatalk

Water proof?

Is this properly waterproof?
Has anyone tried?
I don't trust mine for some reason....
kolembo said:
Is this properly waterproof?
Has anyone tried?
I don't trust mine for some reason....
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Click to collapse
I tried YouTube in the shower to play some music. It starts doing all sort of things as it recognized water drops as touch actions on the screen. The moment the water hits the speakers it starts going dodgy. A good wipe later and the phone works perfectly. Although I must admit I started panicking a bit when I started hearing the distortions from the speakers.
I have not emerged it fully in water so that's all I've got for now. But I got great fate in it. I work on a boat in shallow waters so no doubt it will fall in one day and I'm going to go fishing for it. I will come with updates when it does happen
@yolinkin
ha!
Well done. Yeah, steam in my bath gets the screen acting funny.
I just need to know that it will survive an accidental dunking!
Onward.
kolembo said:
@yolinkin
ha!
Well done. Yeah, steam in my bath gets the screen acting funny.
I just need to know that it will survive an accidental dunking!
Onward.
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I already tried twice to use it underwater on purpose. Both times it got damaged. The HTC support didnt even knew it should be waterproof, so I got both times a new one from Vodafone Germany. If it happens a third time, I'll choose another phone, because it was the additional reason for me to buy it. Shame on HTC..
SiggieX said:
I already tried twice to use it underwater on purpose. Both times it got damaged. The HTC support didnt even knew it should be waterproof, so I got both times a new one from Vodafone Germany. If it happens a third time, I'll choose another phone, because it was the additional reason for me to buy it. Shame on HTC..
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They don't know it should be water proof, because it isn't. It's advertised as water/dust resistant. 2 different things.
SiggieX said:
I already tried twice to use it underwater on purpose. Both times it got damaged. The HTC support didnt even knew it should be waterproof, so I got both times a new one from Vodafone Germany. If it happens a third time, I'll choose another phone, because it was the additional reason for me to buy it. Shame on HTC..
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Can you elaborate what you tried?
Don't understand why people want to drown their phones underwater. I do believe HTC's intention for making it water resistant was for more device protection, not for snapchat scuba diving Lmao. Although, it did seem they were leading us to believe that we could take under water pics with the squeeze feature. They dropped the ball on that one.
Mine fell into sea water
It never turned on
and he is dead
gsm0607455890 said:
Mine fell into sea water
It never turned on
and he is dead
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Probably due to the salt in sea water. When it dries it crystallises. If any got in, it will affect the internal components.
Also check HTC website. It states clearly that it should only be resistant against still fresh/Tap water. Info attached.
sephstyler said:
Can you elaborate what you tried?
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The first time I had it 20cm under water for 10s. Some bubbles left from the microphone down below. This time I#d wouldnt even survived a rondom accident with water.
The second time I tried it in my bathtub for around 5 minutes to test if pics or vids would work. It did a bit. Controlling the phone while changing from water to air or the other direction is impossible, because it unterstands waterdrpos as input. so if u dive into water, it automatically pushes both buttons.
Controlling it fully under water work, but u dont really see what u do.
The thing is, if HTC says it is IP 67, it also should be it. So I will also try it with ne next changed one. When something happens in the future, I really want it to be waterproof.
I think there is a general misconception of the official IP67 rating..
https://forum.xda-developers.com/showpost.php?p=73584248&postcount=29
Just check there, also HTC claim, quite correctly it should resist water, but (like the official IP67 rating claims) you shouldn't submerge your device intentionally.
Trust me on this, I'm an engineer, IP67 does not mean you can happily use your device underwater, it should just survive a short trip into water (ie accidents) and you should be able to use it in rain etc.
I grew up knowing that electronic devices and water do not mix. I have owned almost all of the flagships without ever worrying about waterproofing. I never have water issues with my device cause I don't think it's a good idea to put it in water. This issue is way overblown.
I think this water resistance fad needs to die. I'd rather have removable battery than this 30 minute water resistance bs.
Btw, it's not waterproof that would imply it's resistant to water indefinitely these phones are simply water resistant.
Further there have been situations where phones that have been exposed to water won't charge because a sensor thinks the charge port is wet (on the s8 anyway).
Sent from my LG-H918 using XDA-Developers Legacy app
p50kombi said:
I think there is a general misconception of the official IP67 rating..
https://forum.xda-developers.com/showpost.php?p=73584248&postcount=29
Just check there, also HTC claim, quite correctly it should resist water, but (like the official IP67 rating claims) you shouldn't submerge your device intentionally.
Trust me on this, I'm an engineer, IP67 does not mean you can happily use your device underwater, it should just survive a short trip into water (ie accidents) and you should be able to use it in rain etc.
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Agreed. I'm an engineer as well, and "water resistance" definitely refers to "water", like tap water or mineral water. It won't resist to sea water, orange juice, coca cola, high temperature bath/shower/SPA, and the steam.
And for some who put their phones into the refrigerator in summer and when phone gets hot, the water comes from the air inside...won't resist to that either.
Definitely not water proof
Hi there
The U11 is definitely not water proof. In the brief desctiption (at least in Switzerland, guess it's the same in "any" german description) it is clearly stated "Wasserdicht" (= water proof). Today the device fell into sea water, maybe 1 m and stayed for about 30 seconds.
After some hours I opened he sim tray and the white spot (liquid damage indicator (LDI)appeared red. So water definitely penetrated the device. Guess it doesn't matter wether it's sea or other water - but the damages inside are certainly higher with sea water due to the salt.
I could turn on the device and it felt into a kind of boot loop. Starting up in download mode worked. It is now in a rice bath and I am waiting now a few hours.
Hope I don't have to buy a new device...
And I will have to adjust my signature...
konsti23 said:
Hi there
The U11 is definitely not water proof. In the brief desctiption (at least in Switzerland, guess it's the same in "any" german description) it is clearly stated "Wasserdicht" (= water proof). Today the device fell into sea water, maybe 1 m and stayed for about 30 seconds.
After some hours I opened he sim tray and the white spot (liquid damage indicator (LDI)appeared red. So water definitely penetrated the device. Guess it doesn't matter wether it's sea or other water - but the damages inside are certainly higher with sea water due to the salt.
I could turn on the device and it felt into a kind of boot loop. Starting up in download mode worked. It is now in a rice bath and I am waiting now a few hours.
Hope I don't have to buy a new device...
And I will have to adjust my signature...
Click to expand...
Click to collapse
Contact support and play dumb and tell them it fell into the sink or toilet bowl.
Do not tell them it fell into salt water (as it is not rated to withstand salt water) and keep your fingers crossed
konsti23 said:
Hi there
The U11 is definitely not water proof. In the brief desctiption (at least in Switzerland, guess it's the same in "any" german description) it is clearly stated "Wasserdicht" (= water proof). Today the device fell into sea water, maybe 1 m and stayed for about 30 seconds.
After some hours I opened he sim tray and the white spot (liquid damage indicator (LDI)appeared red. So water definitely penetrated the device. Guess it doesn't matter wether it's sea or other water - but the damages inside are certainly higher with sea water due to the salt.
I could turn on the device and it felt into a kind of boot loop. Starting up in download mode worked. It is now in a rice bath and I am waiting now a few hours.
Hope I don't have to buy a new device...
And I will have to adjust my signature...
Click to expand...
Click to collapse
Salt water is no friend to any waterproof device. I have used multiple times my S7 and U11 in salt water and they are perfectly fine as long you clean them quickly with "sweat" water.
My balls are not big enough to try submerging it. As long it resist a little sweat and the occasional rain I'm happy with it.
kolembo said:
Is this properly waterproof?
Has anyone tried?
I don't trust mine for some reason....
Click to expand...
Click to collapse
I took mine to a water park for a day, only issue I had was audio distortion for a few hours while the speakers dried out.
Water proof - guarantee case - update
Hi all
Small update regarding the "water proof" case. Well, it shows up that the thing is getting very complicate. I explain how the reparation chain is organized in Switzerland:
- Device is sold in Electronic Shop (the name is not important)
- In case of reparation: Drop the device with Electronic Shop
- Electronic shop sends device to a reparation center in Switzerand which repairs normally devices (any brands). At this repair center, HTC devices are NOT repaired, they are sent to Czech Republic (or Poland - I don't remember) for reparation.
- And then the whole chain is going back to the Electronic shop
Now, I have received an invoice for the reparation because of the water damage. After that I have contacted the reparation center Switzerland (which explained that they don't repair HTC devices) and after that the reparation center abroad. They now play the game telling me "Yes, your device has a water damage". When I reply that the HTC U11 is supposed NOT to have water damages (according to the specs) I get the reply "yes, we understand that you are angry, but in case of water damages we can't do anything. And your device has a water damage".
Next reply: Reparation center in Switzerland says "Please refer to Reparation Center abroad". Reparation Center abroad says "Please see this case with reparation center in Switzerland". So nobody is taking it's responsibilities.
I also get the statement from the reparation center abroad that every device is tested for water proof before they are sold. And this would also be a reason that my device was not water proof on another spot. YES SURE!
I am really pxxxed off. This is the first time in 10 years that I have a reparation in guarantee. If HTC is not willing to repair my device as guarantee case then I am done with them. I HOPE HTC READS THIS.
Thanks for reading

Water kills your Oneplus 6

The OnePlus 6 is an amazing phone. I recently dunked it in water to test out its water resistance. This video is an update to let you guys know what still works and what doesn't! Also, please don't drop your OnePlus 6 in water. It's not advertised as being water resistant.
https://www.youtube.com/watch?v=ZVZ3y8j-pT4
Neurom67 said:
The OnePlus 6 is an amazing phone. I recently dunked it in water to test out its water resistance. This video is an update to let you guys know what still works and what doesn't! Also, please don't drop your OnePlus 6 in water. It's not advertised as being water resistant.
https://www.youtube.com/watch?v=ZVZ3y8j-pT4
Click to expand...
Click to collapse
Good Video, and very informative. Tbf, OnePlus always said it'll be ok in a bit of rain, and maybe a bit of splash, but it was never made for dunking . Sure it'll serve as a warning to some.
"This kills the OnePlus 6"
Would expect any other result? lol. Kinda like... "Put diesel in your gas car and it will stop running!"
JedixJarf said:
Would expect any other result? lol. Kinda like... "Put diesel in your gas car and it will stop running!"
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I never understood or put any faith into the "water resistance" concept. I mean a phone is a piece of equipment that has many small parts, not to mention it is electronic. No matter how much something claims to be water resistant, at the end of the day, it is man made. It will still have flaws and imperfections. Hell, I will not even take my phone out of my pocket if it drizzling rain outside. Honestly if said individual is near that much water or it is raining that bad, would a phone really be the focal of your attention? It would be like taking a pc to the beach, setting it up at the water's edge during high tide, and waiting for the waves to come. Oh wait...is this really the best idea?
Since condom is one of the best water, dust, sperm, deceases and many more protection,
is anybody know where can we find transparent condoms without lube on it ?
I can't still understand people that goes in water with phone personally i prefer to not bring it in water it's useless, imho of course
See the first video this guy made it survived in the end he immersed for 30 minutes who would do that unless you have more money to waste it survives accidental water drops not intensional immersion for 30 minutes
I want to know if it's okay to repeatedly expose the phone to damp conditions. I'm a cyclist and I put my phone in my jersey pocket while I'm riding. Let me tell you, it gets sweaty back there and my rides are typically about an hour but often are 5 or more hours. Normally I put my phone in a waterproof bag but I would love to have quick access to my camera so I would prefer to not have my phone in a bag at all.q
I wish OnePlus have the 6 an IP rating of some sort. My best guess as to why the OP's OnePlus 6 is still not working a week later is that very same water sealing in the phone. If it's hard for water to get in, it will be hard for water to get out. My guess is if your phone gets wet inside you'll have to open it to dry out out.
D
Sent from my ONEPLUS A6003 using Tapatalk
dmulligan said:
I want to know if it's okay to repeatedly expose the phone to damp conditions. I'm a cyclist and I put my phone in my jersey pocket while I'm riding. Let me tell you, it gets sweaty back there and my rides are typically about an hour but often are 5 or more hours. Normally I put my phone in a waterproof bag but I would love to have quick access to my camera so I would prefer to not have my phone in a bag at all.q
I wish OnePlus have the 6 an IP rating of some sort. My best guess as to why the OP's OnePlus 6 is still not working a week later is that very same water sealing in the phone. If it's hard for water to get in, it will be hard for water to get out. My guess is if your phone gets wet inside you'll have to open it to dry out out.
D
Sent from my ONEPLUS A6003 using Tapatalk
Click to expand...
Click to collapse
The reason there's no IP rating is because of warranty reasons. They don't want people to dunk their phones and then claim for warranty citing the IP rating. Easy way out for them is to not hype the water resistance and tell people to not dunk the phone.
Fun fact: even the OnePlus 5T has water resistance, but it isn't advertised as a feature for the same reason. The phone will survive an accidental splash, but dunking it invites trouble more often than not.
a.cid said:
The reason there's no IP rating is because of warranty reasons. They don't want people to dunk their phones and then claim for warranty citing the IP rating. Easy way out for them is to not hype the water resistance and tell people to not dunk the phone.
Fun fact: even the OnePlus 5T has water resistance, but it isn't advertised as a feature for the same reason. The phone will survive an accidental splash, but dunking it invites trouble more often than not.
Click to expand...
Click to collapse
It's not for warranty reasons. Every OEM that offers IP rated phones specifically states that water damage is not covered under warranty. It's most likely because getting a device IP certified costs money and Oneplus didn't want to spend that money.
Masterleon said:
It's not for warranty reasons. Every OEM that offers IP rated phones specifically states that water damage is not covered under warranty. It's most likely because getting a device IP certified costs money and Oneplus didn't want to spend that money.
Click to expand...
Click to collapse
And this is better or we have oneplus phone that would cost too much for have an useless "add-on" imo
To be honest, lack of water resistance is the first thing I ignore when it comes to a phone's spec list. If it can survive some drops of water from a light rain, it's enough for me. Why would anyone purposefully dunk their phone into water anyway ? I really don't understand this IP rating craze.
Because people think that if it has IP rating that they can go swimming with it and take pictures under water.
Sent from my ONEPLUS A6003 using Tapatalk
Masterleon said:
It's not for warranty reasons. Every OEM that offers IP rated phones specifically states that water damage is not covered under warranty. It's most likely because getting a device IP certified costs money and Oneplus didn't want to spend that money.
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Click to collapse
I asked OnePlus's product manager during a private meeting before the OnePlus 6 launch. That is the answer I received.
Phones like the Moto G3 came with an IP certification, and that was roughly 1/3rd the current price of OnePlus 6. Cost of certification is not their reason on a phone that is approaching flagship level pricing.
a.cid said:
The reason there's no IP rating is because of warranty reasons. They don't want people to dunk their phones and then claim for warranty citing the IP rating. Easy way out for them is to not hype the water resistance and tell people to not dunk the phone.
Fun fact: even the OnePlus 5T has water resistance, but it isn't advertised as a feature for the same reason. The phone will survive an accidental splash, but dunking it invites trouble more often than not.
Click to expand...
Click to collapse
I agree this could be the reason, but consider the marketing benefit an IP rating would have. I suppose water resistant, which is all we have, might not be good enough to bother with against water proof phones. I'm guessing if tested the OP6 would have a rating of IP44 or IP54. I doubt it is fully dust tight, though I am only thinking of the speakers being hindered by dust. We know, based on the OP's video, the OP6 would fail the water IP6 test. I doubt it would survive either water jet test covered under IP 5 or 6. So based on thinking this through while explaining my position re marketing I know agree warranty is the most likely reason.
For reference:
https://en.wikipedia.org/wiki/IP_Code
http://www.wired.co.uk/article/waterproof-phones-ip-ratings
Fun anecdote: Not quite a fact. Even the Oneplus One had some ingress protection and survived every walk in the rain I put it through playing Ingress or PoGo. My old N5 would show signs of water ingress when I tried that. I think it was a camera lens fogging up.
dmulligan said:
I agree this could be the reason, but consider the marketing benefit an IP rating would have. I suppose water resistant, which is all we have, might not be good enough to bother with against water proof phones. I'm guessing if tested the OP6 would have a rating of IP44 or IP54. I doubt it is fully dust tight, though I am only thinking of the speakers being hindered by dust. We know, based on the OP's video, the OP6 would fail the water IP6 test. I doubt it would survive either water jet test covered under IP 5 or 6. So based on thinking this through while explaining my position re marketing I know agree warranty is the most likely reason.
For reference:
https://en.wikipedia.org/wiki/IP_Code
http://www.wired.co.uk/article/waterproof-phones-ip-ratings
Fun anecdote: Not quite a fact. Even the Oneplus One had some ingress protection and survived every walk in the rain I put it through playing Ingress or PoGo. My old N5 would show signs of water ingress when I tried that. I think it was a camera lens fogging up.
Click to expand...
Click to collapse
None of the mainstream flagships are water proof, only water resistant.
Jerryrigseverything mentions in his teardown that the op6 is closer to ip67. I don't know how far correct he is.
All I do know is that the lack of rating is to dissuade people from dunking their phones or taking it for a swim. This comes directly from the people who designed the phone.
Source: I work for the XDA portal. I met the product manager a few weeks after the 5T launch and also right after the 6 launch.
if you go to his channel, the same guy did the same test with other flagships and G7 got water inside the camera but apparently good for now, iPhone X and S9+ died. The S9+ did crack when threw it in the pool so it might have created a gap for the water to get inside

IP53 - water in camera lens = warranty void?

So basicly I came back home after work and decided to clean my POCO X3 under the shower (bc it's more effective than just wiping the dust off) and now my camera lens is foggy. That didn't happen before, I've done that few times, so I'm surprised. Anyway, will the seller reject my exchange request or not? Will the warranty cover that case of damage?
hi, the warranty is void, but if you purchased this on amazon within 30 days you can try returning it and then buying it again, otherwise you can try to use a hair dryer and you could maybe be able to fix temporarily the problem
First of all you need to understand the limitations of IP53 and what they exactly mean. The IP53 rating means dust can (and will) get into your phone and it won't affect the performance of the phone. The second part of the rating means that your phone is protected against "accidental" splashes at the phone held at 60° angle at the time of the splash.
No part of this rating involves continuous exposure to falling water. It also does not cover water falling at any angles beyond or below 60° angle.
For you to treat this phone as "waterproof" even though it has the lowest of the ingress protection rating... Is purely wrong on your part. No phone is truly water "proof", they are all "resistant" even the higher ratings. Which means taking ANY phone, this one or any ones of higher IP rating into a shower is a bad idea.
Your warranty is definitely void and the stickers inside the phone will also be red. You can use blow driers and whatever but condensation is usually trapped in a phone once it gets in. It might disappear for a while but it will show up again when the temperature equalizes. Your best bet is open your phone, use isopropyl alcohol and gentle heat to dry the phone and clean the oxidation at the copper contacts.
Or as someone else said. Trick your supplier into buying a damaged piece but that's also unethical. You're cheating someone else into getting a bad phone because you did something stupid with it.
Well thank you for concrete response. According to tricking the seller, I often saw situations where the phone wasn't damaged by the customer on purpose, the device literally had some fabric issues and their repair was rejected so it's nothing new that you have to cheat to get your phone exchanged. Anyway, I didn't open the phone yet. Camera lens cleaned "itself". Trying with hair dryer didn't help, I wanted to open it but had no time, the phone still works fine and I think I won't have to open it yet. I know using the device like that is dangerous but my phone was under the shower for like 10 seconds and I avoided to make contact with the USB C port and headphone jack so I think the only way water could get in was the camera lens itself. If my POCO will screw up later, I'll just try to repair it or buy a new phone. In the conclusion, yeah, I won't get any IP rated phone (no matter how high that rating is) into the water on purpose. Thank you for your advice

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