Question Calls straight to voicemail - Sony Xperia 5 III

Hey
I have a problem where when someone calls me, sometimes it works fine, and others goes straight to voicemail.
I suspect this has to do with the bands it is selecting, or the lack of VoLTE.
I have the Taiwan Version and using this on Virgin in Canada.
Is there a network setting that might fix this?
Thanks

I have this exact same problem on Koodo. Have you managed to find any solutions?

Related

GSM Problem

So i was wondering if anyone is facing this problem on using the S3 on AT&T or T-mobile. My country code wont appear when people call me..so its become +(area) instead of +1(area code) so if i call back it thinks i am calling a different country. Anyone have any solution for this?

Issues on T-Mobile

Recently purchased the Xperia Z5 (E6653) and I am having some serious issues with calls on T-Mobile USA.
Calls don't dial out (or it takes multiple tries) and calls won't come in when the phone is connected to 4g (LTE); they go straight to Voicemail. I missed about 12 phone calls yesterday - just getting voicemail after vaoicemail till I realized something was wrong on my side. If I toggle off the LTE it drops to Edge (no HSPA+) and calls come in fast and outgoing calls are made with no problem.
I tried to reset the phone, then repair the software with the Sony Companion app. Still same issue. Looked online for the APN settings. Tried various ones. Re-downloaded the Internet/MMS via the phone itself. Same issue. Tried my wife's sim and it was still doing the same. I have a spare 5s and it worked fine both incoming and outgoing calls. So, it doesn't seem like its the sim card.
I have Rev 2 of this phone so I am not sure if that is anything to be concerned about. Am I missing something...any help on this would be appreciated.
Thanks.
Maybe flash a T-mobile firmware with flashtool?
Or Flash 209 firmware meant for usa?
Or wait for someone here that use this phone on T-mobile.
Are you on band 12 LTE by chance
No, it said band 2 with LTE Discovery. I am on the verge of sending it back. Swap it for another one. Let's see.
From what I have gathered/read - it should really be straight forward. Pop in sim, load Internet settings, and it should work on T-Mobile. The APN settings are correct.
Doesn't makes sense for it to completely not work on 4g and go to 2G (Edge) while skipping 3g. I'm wondering if the baseband might just be wonky. I just see this as causing more problems down the road which I don't want from a $520 device.
Any advice is welcome because I am ordering the same phone again. Lemons are always possible.
Could it be possible because I live a relatively rural area (East TN) and the phone does not support AWS? Since it doesn't support T-Mobile VoLTE and doesn't have AWS it is defaulting to 2G? Is this an issue in all areas or just rural? Apparently the E6683 variant doesn't have this problem as it supports AWS.
Check this http://www.xperiablog.net/2015/10/07/usa-buyers-guide-sony-xperia-z5/
That means ur phone should work fine with T-mobile,maybe go and get a replacement from where you bought it.

Help! Att Enbanced LTE call option stops letting me make calls

Ok I'm having a problem when I have enhanced LTE services (HD voice) on it wont let me make outgoing phones. Everything else works. AT&T can't seem to fix it. I have keep this option off to having my phone to have my phone working normally. AT&T said its activated on my account, anyone else have this problem??
Sent from my Pixel C using Tapatalk
Yes I did have that exact problem and I contacted att via chat and it escalated a few representatives and the last guy figured it out it's something on their end they needed to adjust or refresh I forgot what it was exactly. But they did fix it

T-Mobile US Issues

I purchased my XZP about a week ago, and since it arrived, I've had issues receiving calls. I can make calls (it takes about 10-15 seconds to start ringing) but when someone tries to call me, it usually rings once for the caller, I get no rings on my end and then the calls go to voicemail. I am coming from the unlocked LG V20. I simply removed the SIM from that phone and placed it in the XZP. I have the dual-SIM version.
I discovered that I can receive calls when "GSM only" is selected under preferred network type, but that kills LTE. Any help would be appreciated.
holypuma said:
I purchased my XZP about a week ago, and since it arrived, I've had issues receiving calls. I can make calls (it takes about 10-15 seconds to start ringing) but when someone tries to call me, it usually rings once for the caller, I get no rings on my end and then the calls go to voicemail. I am coming from the unlocked LG V20. I simply removed the SIM from that phone and placed it in the XZP. I have the dual-SIM version.
I discovered that I can receive calls when "GSM only" is selected under preferred network type, but that kills LTE. Any help would be appreciated.
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Click to collapse
I have the G8141 bought from UK and using in the US (Ultra mobile which is an MVNO running on tmobile). I've never had issues similar to what you said. Try a factory reset. Also what ROM version are you in?
gauthamsv said:
I have the G8141 bought from UK and using in the US (Ultra mobile which is an MVNO running on tmobile). I've never had issues similar to what you said. Try a factory reset. Also what ROM version are you in?
Click to expand...
Click to collapse
I discovered that the issue is caused by poor service in my area. I have LTE but T-Mobile has used their LTE network to disguise that every other service in this area is garbage. If I drive a few miles away, my service works normally and I can use 3G data while talking on the phone. But at home, I stay on LTE and all my calls are directed to voicemail. I solved it by staying on LTE and using my Google Voice phone number full time and using the Hangouts Dialer app to make and receive calls. Its like I have VoLTE now. hah
Since the phone doesn't support (or vice versa) T-Mobile's VOLTE, the phone will only do calls on other GSM networks which T-Mobile is apparently phasing out. So data is great and the signal looks good, but then no calls in these areas. It's very frustrating. As mentioned above, calls over data from other apps do work. Hangouts, Digits, etc.

Question Calls End Immediately or Can't be Received - And Speakerphone Won't Work

Very frustrated with Unlocked (USA) S22 Ultra. Somewhat frequently but intermittently my phone is unable to make a call. When I try to make the call it just ends immediately - and of note this is in full cellular service (4g or 5G) and also even if WiFi is on and the call is being attempted on WiFi calling. So it's not just a cellular network problem. The problem is reminiscent of back in the day when I would flash a custom ROM and the call features or CSC was messed up.
I believe a similar issue is that often I will get a text from my daughter (who the heck knows how many business calls I missed) - she says that she has tried to call all day and the call just ends immediately and won't ring through to me.
Looks like there are many complaints out there on the internet -- I am looking for a fix hopefully form someone int his community. I wonder if flashing ATT firmware on my unlocked phone would help??
Another problem is that sometimes (definitely intermittently) I am unable to activate the Speakerphone. Pushing the button highlights the Speakerphone indicator BUT the sound is still through the headset - not the speakerphone. Thoughts?
are you on June update? The latest june update seems to have fixed some of the GSM issue so maybe that would resolve your problem.
jcrompton said:
Very frustrated with Unlocked (USA) S22 Ultra. Somewhat frequently but intermittently my phone is unable to make a call. When I try to make the call it just ends immediately - and of note this is in full cellular service (4g or 5G) and also even if WiFi is on and the call is being attempted on WiFi calling. So it's not just a cellular network problem. The problem is reminiscent of back in the day when I would flash a custom ROM and the call features or CSC was messed up.
I believe a similar issue is that often I will get a text from my daughter (who the heck knows how many business calls I missed) - she says that she has tried to call all day and the call just ends immediately and won't ring through to me.
Looks like there are many complaints out there on the internet -- I am looking for a fix hopefully form someone int his community. I wonder if flashing ATT firmware on my unlocked phone would help??
Another problem is that sometimes (definitely intermittently) I am unable to activate the Speakerphone. Pushing the button highlights the Speakerphone indicator BUT the sound is still through the headset - not the speakerphone. Thoughts?
Click to expand...
Click to collapse
Never ever had this problem (ATT - locked, 12/512 SD). if nothing else you may want to try to take to ATT for re-provisioning (I assume ATT may be who you are trying to use)
jcrompton said:
Very frustrated with Unlocked (USA) S22 Ultra. Somewhat frequently but intermittently my phone is unable to make a call. When I try to make the call it just ends immediately - and of note this is in full cellular service (4g or 5G) and also even if WiFi is on and the call is being attempted on WiFi calling. So it's not just a cellular network problem. The problem is reminiscent of back in the day when I would flash a custom ROM and the call features or CSC was messed up.
I believe a similar issue is that often I will get a text from my daughter (who the heck knows how many business calls I missed) - she says that she has tried to call all day and the call just ends immediately and won't ring through to me.
Looks like there are many complaints out there on the internet -- I am looking for a fix hopefully form someone int his community. I wonder if flashing ATT firmware on my unlocked phone would help??
Another problem is that sometimes (definitely intermittently) I am unable to activate the Speakerphone. Pushing the button highlights the Speakerphone indicator BUT the sound is still through the headset - not the speakerphone. Thoughts?
Click to expand...
Click to collapse
I had simmilar problems with exynos variant. After last june updates i think that cellular problems is gone.
But i am not certain this phone (wait for next updates) and now i use stable fold 2.
jcrompton said:
Very frustrated with Unlocked (USA) S22 Ultra. Somewhat frequently but intermittently my phone is unable to make a call. When I try to make the call it just ends immediately - and of note this is in full cellular service (4g or 5G) and also even if WiFi is on and the call is being attempted on WiFi calling. So it's not just a cellular network problem. The problem is reminiscent of back in the day when I would flash a custom ROM and the call features or CSC was messed up.
I believe a similar issue is that often I will get a text from my daughter (who the heck knows how many business calls I missed) - she says that she has tried to call all day and the call just ends immediately and won't ring through to me.
Looks like there are many complaints out there on the internet -- I am looking for a fix hopefully form someone int his community. I wonder if flashing ATT firmware on my unlocked phone would help??
Another problem is that sometimes (definitely intermittently) I am unable to activate the Speakerphone. Pushing the button highlights the Speakerphone indicator BUT the sound is still through the headset - not the speakerphone. Thoughts?
Click to expand...
Click to collapse
I got the U.S. Unlocked 512/12 Snap Dragon also. No problems on prepaid plan on TMobile. Maybe it time to ditch that Crappy AT&T sucketh Network.
Paul_Deemer said:
I got the U.S. Unlocked 512/12 Snap Dragon also. No problems on prepaid plan on TMobile. Maybe it time to ditch that Crappy AT&T sucketh Network.
Click to expand...
Click to collapse
Point well taken - but for my area TMobile just can't compare to ATT with reception -..... and that brings up another point , maybe time to move from WV, lol .... oh yeah actually not funny but serious
jcrompton said:
Point well taken - but for my area TMobile just can't compare to ATT with reception -..... and that brings up another point , maybe time to move from WV, lol .... oh yeah actually not funny but serious
Click to expand...
Click to collapse
West Virginia explains a lot! I am in South Carolina now but grew up in Pittsburgh so I drive thru West Virginia alot on 79 and not surprised about cell reception.
I've had this happen a few times with an Unlocked version on ATT. I'll try to make a call and it will just immediately end. A reboot fixes it, but if someone was trying to call me I would have no idea.
Have you tried clearing the dialers cache and data?
What about a third party app like googles dialer?
I had the same issue on my s21 ultra and went thru various fixed ( reprovision, changed sim, manufacture reset ..etc). I bought unlocked S22 ultra direct from Samsung and same issue. I have my work # on using physical sim and personal # esim. "when I try to make the call it just ends immediately - and of note this is in full cellular service (4g or 5G).." same issue around 10 times in the last 6 months. It happened on both physical sim and esim. The person who called either number went to voicemail and texting was fine. When I tried to call used either number and it will end right away. when it happened I would reboot and wipe cache partition. I haven't received June update yet and hopefully, that fixes it. I am also unable to send MMS on secondary # but SMS is fine.

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