If I take pictures of something white in low light conditions, there is a pink tint in the center. Anybody else has this problem?
.
lol
Taebom said:
lol
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What?
ione2380 said:
If I take pictures of something white in low light conditions, there is a pink tint in the center. Anybody else has this problem?
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White blinds, low light conditions... Standard Mode
Barmenchik said:
White blinds, low light conditions... Standard Mode
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Yours looks okay but it does look like to have a slight whiteish hue when my screen is very bright.
ione2380 said:
If I take pictures of something white in low light conditions, there is a pink tint in the center. Anybody else has this problem?
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Click to collapse
Does not look at obvious but I am pretty sure it is a hardware defect. You should just return it and get another unit, maybe even get the Fold 3 and not the Flip 3
Barmenchik said:
White blinds, low light conditions... Standard Mode
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Did you had flash on? Thanks for your answer.
ione2380 said:
Did you had flash on? Thanks for your answer.
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No, without.
i have the exact same issue front facing and back cameras in very low light conditions could it be software related ?
antonis29 said:
i have the exact same issue front facing and back cameras in very low light conditions could it be software related ?
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I don't know. I replaced my unit and the new one still has is, but it's much better than the first. It's impossible that all three sensors are faulty on 2 different phones. Or maybe extremely bad luck.
300 people looked at this thread and only one of them the was willing to take a picture to see if this is software or hardware. They just don't care or don't know how to take pictures, maybe.
ione2380 said:
I don't know. I replaced my unit and the new one still has is, but it's much better than the first. It's impossible that all three sensors are faulty on 2 different phones. Or maybe extremely bad luck.
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idk i am waiting for the first software update to tell ... i am a bit dissapointed though .
ione2380 said:
I don't know. I replaced my unit and the new one still has is, but it's much better than the first. It's impossible that all three sensors are faulty on 2 different phones. Or maybe extremely bad luck.
300 people looked at this thread and only one of them the was willing to take a picture to see if this is software or hardware. They just don't care or don't know how to take pictures, maybe.
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It's also possible they are busy with other things and didn't see the value in posting "haven't noticed" but hopefully calling them ignorant will get better results.
Haven't seen anything like the first picture, but the second two seem fairly normal.
Using night mode will tend to increase the effect. Unfortunately, this isn't an S21 / Note 20 Ultra that has the "top of the line" image processing software, so it tends to make a less effective attempt to improve the image. If you watch carefully, you will see the image capture with "proper" white, but then process and appear with a hue. You only have an instant to catch it, but you can see it happen.
ione2380 said:
I don't know. I replaced my unit and the new one still has is, but it's much better than the first. It's impossible that all three sensors are faulty on 2 different phones. Or maybe extremely bad luck.
300 people looked at this thread and only one of them the was willing to take a picture to see if this is software or hardware. They just don't care or don't know how to take pictures, maybe.
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i will post a photo later so that the night falls where i live , but it's pretty much the same with the pictures you posted
here you go
twistedumbrella said:
It's also possible they are busy with other things and didn't see the value in posting "haven't noticed" but hopefully calling them ignorant will get better results.
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Sure. Everyone is busy. They don't need to post "haven't noticed". Just post some sample photos. The time that takes someone to write a useless replay, like yours, could be used to take a picture instead.
antonis29 said:
i will post a photo later so that the night falls where i live , but it's pretty much the same with the pictures you posted
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You already said you have the issue, so you don't need to post a picture. I believe you.
ione2380 said:
Sure. Everyone is busy. They don't need to post "haven't noticed". Just post some sample photos. The time that takes someone to write a useless replay, like yours, could be used to take a picture instead.
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I was busy taking photos, comparing them to yours, and editing my post while you wrote that. Sometimes it pays to be just a little patient before you start bashing people.
twistedumbrella said:
I was busy taking photos, comparing them to yours, and editing my post while you wrote that. Sometimes it pays to be just a little patient before you start bashing people.
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I'm not bashing anyone. I'm always willing to help if I see someone on xda that needs help and I got the knowledge. This problem doesn't require any knowledge. Anybody can take a picture, as long as they have this phone. I was ironic when I said "maybe they don't know how to take pictures", just because of that.
This thread has been up for 7 days and you say everybody is busy. Day, night and the weekend. But they still got time to be on xda.
Thanks for editing your first replay with some useful stuff, but I see pink on viewfinder also, not just after the processing. Like I said, I already replaced my unit and this is much, much better, almost a non-issue, so I don't care about this for myself. I see there are others that are starting to see this problem. That's why I insisted on this matter. Not my intention to offend anyone.
ione2380 said:
I'm not bashing anyone. I'm always willing to help if I see someone on xda that needs help and I got the knowledge. This problem doesn't require any knowledge. Anybody can take a picture, as long as they have this phone. I was ironic when I said "maybe they don't know how to take pictures", just because of that.
This thread has been up for 7 days and you say everybody is busy. Day, night and the weekend. But they still got time to be on xda.
Thanks for editing your first replay with some useful stuff, but I see pink on viewfinder also, not just after the processing. Like I said, I already replaced my unit and this is much, much better, almost a non-issue, so I don't care about this for myself. I see there are others that are starting to see this problem. That's why I insisted on this matter. Not my intention to offend anyone.
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There is a difference between having time to be on xda reading and having the time and conditions to take a low-light photo that they are willing to post on a public forum. You also have to consider that some of the traffic isn't even device owners. They are considering the device and interested in the issues or saw the thread in "NEW POSTS" and read it just out of curiosity.
Low light (and night mode) mode attempt to use the available light to adjust the picture. That can also mean the image inherits the tint of the light. Samsung has come a long way with low light photos, but they threw all that away and went back a generation releasing this phone. It will probably improve as they start to backport the new improvements to the old sensors.
Related
https://www.dropbox.com/s/hghivtnkhejph4r/P1010443.JPG
On top is my Galaxy Note II, and on the bottom is my Galaxy Note 3. Not sure if it's all devices or its just on some including mine. It is adjusted by firmware as other galaxy models have demonstrated in the past, so I think it will probably be adjusted in a firmware update in the future, but I just thought I would share. I had my device on at full brightness with auto adjust screen tones off. Then I took a 15 second exposure on my DSLR to confirm that at least "2", and "1" are indeed crushed, and the pixels representing the block for those numbers emit no light at all.
The mess around the numbers are probably jpeg artifacts.
I got the file from an old Galaxy Note (1) thread:
http://forum.xda-developers.com/showthread.php?t=1559800
Here's a copy of the file. It may look mostly black, but it's not. You would need to look at it in a dark room to see it on maximum brightness.
https://www.dropbox.com/s/4fale5naqlpbwei/gammatest-xda.png
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
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I know, right?!
I also don't understand how some guys who see a "pointless" thread have the need to take actual time from their supposedly busy lives to bash the threads instead of simply moving on with their lives, understanding that they aren't the standard-setters for what is or isn't important to other people.
Not this again, I remember people bleeting about this in the S2 days, if it does have a small issue, who cares, it's not like your TV where you watch media on it all the while you're at home. Think I can cope with the small issue with occasional film I may watch on it.
Sent from my GT-N5100 using Tapatalk 4
Before everyone freaks out, here's some background. The issue OP's discussing has been around since the first AMOLED display. It's varied in severity on different models of Samsung phones.
Here's a SGS3 vs. N2 comparison done by SuperCurio...
Here's the video with SuperCurio explaining the issue...
Here's OP's N2 vs. N3 comparison...
Compared to other Samsung devices the issue on the N3 is relatively minor. It can also vary from display to display and updates have impacted it before. As OP said, the issue's pretty minor on the N3; at least to compared to some of Samsung's other phones. OP, is the device you're using pre-release or production (retail)?
It is what it is. From what's been shown I'm not concerned. Let's see some more sample's from production phones from different regions before we all freak out.
polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
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I totally agree with you !
polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
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Click to collapse
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
Thanks for letting us know, Mike. Hope to see more youtube videos from you about the note3.
Dan37tz said:
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
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Click to collapse
Even when you buy a 5000$ laptop, screen bleeding and dead pixels will be there and they are accepted as being an industry standard. The real issue is it doesnt affect in any way how you use or enjoy the device, so why complain. All devices i had, had an XDA thread with hundreds of people that compalined about greens that are too green, or "blobs" for those that had an S3....its ridiculous. Thats how screens are made, they arent perfect
This post brings me back those very unpleasent memories of black clipping which suffered my first Samsung Galaxy Note.(quivering)
polish_pat said:
Even when you buy a 5000$ laptop, screen bleeding and dead pixels will be there and they are accepted as being an industry standard. The real issue is it doesnt affect in any way how you use or enjoy the device, so why complain. All devices i had, had an XDA thread with hundreds of people that compalined about greens that are too green, or "blobs" for those that had an S3....its ridiculous. Thats how screens are made, they arent perfect
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accepted by you maybe... I'd make them eat the laptop if they didn't give me what was advertised.
and in daily use when are you going to notice this? i had a note 2 for 6 months and didnt have an issue. you guys get too worried and worked up about such little stuff
Dan37tz said:
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
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I agree. It's more so awareness rather than complaining about it. To be blindsided with issues post purchase would be worse than knowing walking into it
systoxity said:
accepted by you maybe... I'd make them eat the laptop if they didn't give me what was advertised.
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Its not accepted by me, its an industry standard. Do you know what that means? ISO certification of screen allow 3-5 dead pixels and screen bleeding
Dan37tz said:
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
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Click to collapse
It's not the "what," it's the "how." I'm tired of scintillating thread titles declaring the end of the world as we know it backed up by little evidence or circumstantial opinion as their basis. Your "the N3 lags like the SGS4" thread comes to mind. You started it based on something you saw in an Italian review that turned out to be the opposite of what you posted once it was translated by an Italian XDA member.
I do agree with you though. I want to know what the issues (and there are bound to be issues) with the N3 are. But I'd like some context (when, where, how many, and how often) to go along with them so I can figure out what they'll mean to me. Spoiler alert: if I have to lock myself in a dark room and adjust settings to levels I'd never normally use to replicate a problem then, for me, it's not a problem. Of course YMMV.
This thread's a good example of how to introduce an issue. OP titled the thread "minor" rather than using "OMG!!!" and "THIS IS AWFUL!!!" and posted documentation to support what he found. That leaves it up to the audience to form their own opinions. And whether it's what OP posted or other issues that have been discussed the friggin' phone isn't even in people's hands yet. So disaster could be on the horizon in a number of areas but it's a bit too early to declare "the sky is falling."
Peace out.
Adapt display
I saw an "adapt display" option in this Note 3 video: http://youtu.be/S2Yr7PvgKQw?t=8m52s
Do you think calibrating the screen with it would solve the problem?
vgergo said:
I saw an "adapt display" option in this Note 3 video: http://youtu.be/S2Yr7PvgKQw?t=8m52s
Do you think calibrating the screen with it would solve the problem?
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adapt display has nothing to do with calibration, just like in the S4, it just changes color saturation
I can't believe u ****s are still buying Samsung phone since u know they have black crush issue.if amoled bothers u so much,why buy Samsung phone.u can go buy HTC of lg.every device have some issues even ur beloved I phones.stop with these stupid threads.if you have to find faults with microscopes then tell everyone to check their phones.only reason I'm posting because of some people want perfect phone keep calling for warranty replacement and when I have real issue with my phone then att gives me hard time replacing it.
mintu123 said:
I can't believe u ****s are still buying Samsung phone since u know they have black crush issue.if amoled bothers u so much,why buy Samsung phone.u can go buy HTC of lg.every device have some issues even ur beloved I phones.stop with these stupid threads.if you have to find faults with microscopes then tell everyone to check their phones.only reason I'm posting because of some people want perfect phone keep calling for warranty replacement and when I have real issue with my phone then at gives me hard time replacing it.
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would you mind me quoting/linking your post to my signature?
polish_pat said:
Its not accepted by me, its an industry standard. Do you know what that means? ISO certification of screen allow 3-5 dead pixels and screen bleeding
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Thank god industry standard just means how much they can get away with before enough people feed their laptops back to them. Never take crap laying down. Always complain if you feel like something's not right. How else would things change for the better?
Hello,
my stepfather just bought a new Nexus 5 directly from the google play store as I did half a year ago.
At a direct comparison of both phones I recognized a huge difference between both displays.
At the attached pic you'll see his brand new Nexus on the left hand side and mine on the right. I'll hope the quality fits to show what I mean.
As you can see the nexus on the right is much more "snow" white compared to the "beige" looking white on the left.
Both brightness setting is to maximum. Power saving mode is disabled on both too. The only difference is stock rom on the left and cataclysm rom on the right.
Is that normal or better to ask, is it possible that the display quality can various that much?!?
I know each phone is slightly different produced but I think this is a huge difference..
Thanks for any reply ?
Display quality varies. Many people report yellow screens.
rootSU said:
Display quality varies. Many people report yellow screens.
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Thanks for answering so quick! I never thought that there is a big difference ?
In your opinion, any chance of a warranty case?!?
sworn3yes said:
Thanks for answering so quick! I never thought that there is a big difference ?
In your opinion, any chance of a warranty case?!?
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Click to collapse
Give it a few weeks before you try the RMA route. A lot of folks have said that it gets better with time. I don't really buy into any electronic "burn-in times" but you've got nothing to loose at this point. Also people have RMA'd and gotten a device that looked worse.
sworn3yes said:
Thanks for answering so quick! I never thought that there is a big difference ?
In your opinion, any chance of a warranty case?!?
Click to expand...
Click to collapse
Not really. You're likely to get a worse one
theesotericone said:
Give it a few weeks before you try the RMA route. A lot of folks have said that it gets better with time. I don't really buy into any electronic "burn-in times" but you've got nothing to loose at this point. Also people have RMA'd and gotten a device that looked worse.
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Some said it was the glue and it got better. Others just corrected it with kernel profiles.
No idea what the cause is myself.
theesotericone said:
Give it a few weeks before you try the RMA route. A lot of folks have said that it gets better with time. I don't really buy into any electronic "burn-in times" but you've got nothing to loose at this point. Also people have RMA'd and gotten a device that looked worse.
Click to expand...
Click to collapse
Thanks for the suggestion! ?
People have been reporting screen color variances/yellow tint since the device first came out over a year ago. Even if Google will allow it, exchanging the device isn't likely to yield better results. Color calibration can be changed with a custom kernel. The simplest way to correct for yellow tint would be to flash ElementalX kernel with the option for cooler color profile enabled.
On my small Pixel (black 128GB edition) I get severe lens flares in situations, that were never a problem for any smartphone before.
https://www.youtube.com/watch?v=pfz8YmHmeJ4 The video here illustrates the issue pretty well, several very well known people on YouTube + Twitter have encountered the exact same problem, including @MKBHD, @DetroitBORG and @superscientific !
I'd like to know if there are devices out there that don't have this problem. You won't see it in all lighting situations, but it's very pronounced in some - where it shouldn't be.
I have.noticed this today on my camera I attached a photo the halo or flair can be seen at the bottom the pale grey around the bottom left and right. Like you say, it's only in certain light conditions and certain angles. Must be the glass that surrounds the lense.
Looks like the the phone has been rushed out and not tested properly.
Two more photos
This is definitely a design floor as happens if the camera is on its sides, upside down and normal. Really didn't expect this from such a highly priced phone.
Some more photos from me:
I'm talking to support via the built in support. I'll let you know what they say.
I'm taking mine back to the carrier store in an hour. No way I'm going to accept this.
This is happening to me as well. Definitely a deal breaker, unless covering the glass with a case fixes the problem. It's a shame, because the camera blows everything else out of the water.
Been in contact with EE and they have said my handset is defective so they are sending me a new one tomorrow. Excellend support from them, Thought it would have been a pain in the arse
Mcyates said:
Been in contact with EE and they have said my handset is defective so they are sending me a new one tomorrow. Excellend support from them, Thought it would have been a pain in the arse
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Well be prepared for disappointment. My phone has it too. I guarantee every Pixel does. Probably because of the subtle curve on the rear glass.
Nitemare3219 said:
Well be prepared for disappointment. My phone has it too. I guarantee every Pixel does. Probably because of the subtle curve on the rear glass.
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Yeah I'm not going to hold my breath, but the guy who done the video in the first post had two pixels and only one of them done.this. I'll just keep returning them until I get one that works
Google said they didn't know about this but they have forwarded the link to this thread and the YouTube video so they can investigate further.
Mcyates said:
Yeah I'm not going to hold my breath, but the guy who done the video in the first post had two pixels and only one of them done.this. I'll just keep returning them until I get one that works
Google said they didn't know about this but they have forwarded the link to this thread and the YouTube video so they can investigate further.
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https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
Nitemare3219 said:
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
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Thanks for the lim, well I can't stop the new phone arriving so I'll just take hold of it and wait for the update.
really
Nitemare3219 said:
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
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Do you really believe they are going to eliminate the halo with that approach?
No way. It's a design flaw. The question is how does that digital picture site
give this phone such a high rating and they never saw this in any of their pictures?
This just doesn't add up. I am awaiting the XL to come back in stock to order
but this is a deal breaker for me unless this is a defect on a few phones.
CC
cc999 said:
Do you really believe they are going to eliminate the halo with that approach?
No way. It's a design flaw. The question is how does that digital picture site
give this phone such a high rating and they never saw this in any of their pictures?
This just doesn't add up. I am awaiting the XL to come back in stock to order
but this is a deal breaker for me unless this is a defect on a few phones.
CC
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DxOMark actually did mention the lens flare/halo if you read the entire review... they just call it something more technical.
Yes, I fully believe they will be able to correct for this issue, at least SOMEWHAT, in software. I think the question will be whether or not they can actually preserve detail in the area where the flare is occurring. Google has pulled off some amazing feats with this camera just because of its software... they're not going to claim to do something they can't do.
Halo
Nitemare3219 said:
DxOMark actually did mention the lens flare/halo if you read the entire review... they just call it something more technical.
Yes, I fully believe they will be able to correct for this issue, at least SOMEWHAT, in software. I think the question will be whether or not they can actually preserve detail in the area where the flare is occurring. Google has pulled off some amazing feats with this camera just because of its software... they're not going to claim to do something they can't do.
Click to expand...
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So you are saying this is on all Pixels? Not a defect of a few?
CC
cc999 said:
So you are saying this is on all Pixels? Not a defect of a few?
CC
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According to Google, yes. The lens assembly is subject to very tight manufacturing tolerances. Every Pixel is going to have this issue.
Got my new phone, and as stated above I still have the flair so I'm really.imterested into what Google can actually do. I'm off to the park with my dog layer so I'll take lots of photos and upload them here if they have any flare issues.
Don't accept this. Take it back to your point of sale. Get another phone. I am so ****ing done with this.
"We completely, retardedly screwed the entire design of our phone and will now make you use a certain camera mode to mitigate (not resolve) the issue in software"
None of you should accept this.
Out of maybe 100 photos I have taken with this phone, you can maybe see it in like 3-4 photos. Only really happens on my end if I am shooting directly into a light source which most photos are pointing away from a light source. It's not like every photo comes out like this.
I am very very happy with this phone and the camera.
RoccoN4 said:
Out of maybe 100 photos I have taken with this phone, you can maybe see it in like 3-4 photos. Only really happens on my end if I am shooting directly into a light source which most photos are pointing away from a light source. It's not like every photo comes out like this.
I am very very happy with this phone and the camera.
Click to expand...
Click to collapse
Just been to the park and took some photos only one photo out of about 50 had a halo. I believe Google will fix this.
I've added some of the photos i took today.
Here in China, was about to buy the phone.
I have seen several reviews mentioned the lense flare issue.
wondering whether this is a software problem or a hardware issue. Will it be fixed sooner or later?
Appreciate your comments.
Seems likely to be hardware related. I have only seen it once or twice and it has to be in the perfect lighting arrangement to really see it. I think it is being blown way out of proportion, it isn't anywhere near as bad as the internet would have you believe.
JAYNO20 said:
Seems likely to be hardware related. I have only seen it once or twice and it has to be in the perfect lighting arrangement to really see it. I think it is being blown way out of proportion, it isn't anywhere near as bad as the internet would have you believe.
Click to expand...
Click to collapse
Thank you dude for the detailed info
bush911 said:
Here in China, was about to buy the phone.
I have seen several reviews mentioned the lense flare issue.
wondering whether this is a software problem or a hardware issue. Will it be fixed sooner or later?
Appreciate your comments.
Click to expand...
Click to collapse
I've never seen it happen on my pixel and I take a lot of photos. Any camera will show flare if you're shooting towards the light... even my $4k DSLR..
bush911 said:
Here in China, was about to buy the phone.
I have seen several reviews mentioned the lense flare issue.
wondering whether this is a software problem or a hardware issue. Will it be fixed sooner or later?
Appreciate your comments.
Click to expand...
Click to collapse
I've seen it often but it doesn't look too bad. I'll attach a picture where it's caused by the backlight of my computer screen
I can reproduce it in certain conditions. For example, I can reproduce the halo on my phone when the light source is facing the opposite direction of the camera and I angle the camera precisely the right away. Aside from that, I've never had it affect any photos unless I'm intentionally trying to get it do so to see what's causing it. I've never had it show up in any of my outdoor photos yet.
It is definitely blown way out of proportion by people on the internet, IMO. It doesn't really happen to me unless I'm shooting right at the sun or a bright light source (which is kind of a bad way to take photographs in general anyway).
I have received my blue Pixel yesterday and thought that Google possibly did something to fix it and didn't expect my unit to have this. An hour ago, I was trying the camera out and was in the kitchen. When the light source was on left from me, then halo appeared, tilting/moving the phone closer towards the left(to the light), then halo started to diminish and after 15-20 degrees it was no longer affecting the shot. The halo thing is easy to spot and user is just able to turn a little and have a perfectly nice shot. I am personally not concerned about this unless the issues would be very severe and would appear in multiple angles. I think the back glass panel could be the issue.
Well noted, thank you guys for your response. will try to buy one from goole, ship to USA, then transfer to China.
When i try to focus on an object with wide lens the following artifacts appear. Even when i save the picture the halo is still there. Has anyone got similar results or do i have a defective device?
tasked28m said:
When i try to focus on an object with wide lens the following artifacts appear. Even when i save the picture the halo is still there. Has anyone got similar results or do i have a defective device?
Click to expand...
Click to collapse
I just tried to replicate this with mine, but no "luck" - I don't see this effect...
But then I'm not in as bright surrounding as you seem to be is this effect always visible or only in bright lighting?
Just a thought may be that a lens protector (glass or plastic) could have such an effect....
I could only reproduce it on the beach scenery. Ill post a video to show you exactly how its reproduced
By the way no lens protector is installed.
Gif attached shows what my problem is.
tasked28m said:
Gif attached shows what my problem is.
Click to expand...
Click to collapse
Let's hope the woman in the GIF doesn't read and interprete that the way only women are able to interprete statements.
I have no idea about the cause - but I believe you still deserve an answer.
Questions: Where does the effect occur? Only in the viewfinder and/or in the finished picture? (I read your first post, still wish to make sure I got everything right.)
Does it happen with still photos or videos?
Does it also happen if you hold the phone horizontally (landscape)?
Which firmware version?
I tried to reproduce that fault although I had no ocean at hand - but never succeeded to achieve that effect.
Must be a software problem, maybe a firmware update solves it. Or a hard reset - but I don't like suggesting the typical manufacturer's helpdesk suggestion if they haven't got any clue but wish to get rid of the customer quickly.
Klosterbruder said:
Let's hope the woman in the GIF doesn't read and interprete that the way only women are able to interprete statements.
I have no idea about the cause - but I believe you still deserve an answer.
Questions: Where does the effect occur? Only in the viewfinder and/or in the finished picture? (I read your first post, still wish to make sure I got everything right.)
Does it happen with still photos or videos?
Does it also happen if you hold the phone horizontally (landscape)?
Which firmware version?
I tried to reproduce that fault although I had no ocean at hand - but never succeeded to achieve that effect.
Must be a software problem, maybe a firmware update solves it. Or a hard reset - but I don't like suggesting the typical manufacturer's helpdesk suggestion if they haven't got any clue but wish to get rid of the customer quickly.
Click to expand...
Click to collapse
Both viewfinder and finished picture. I could only reproduce it when the background was a beach only with wide lens. Ill try testing when the background is flat maybe in a field or something. I think thats the trigger with the halos. Didnt try it on video though. Firmware wise am on . 121.
And my woman should stay away from xda. For my sake
Hello once more!
tasked28m said:
Both viewfinder and finished picture. I could only reproduce it when the background was a beach only with wide lens. Ill try testing when the background is flat maybe in a field or something. I think thats the trigger with the halos.
Click to expand...
Click to collapse
Due to the lower color depth, your GIF shows "banding", larger areas of the same color/brightness. Interestingly, it's one of these "bands" with gets replaced by white.
And if this phenomenon only occurs with a beach scene, it might be small areas of extreme brightness (like sun reflections in the water) triggering a software fault.
At least that's my guess. And that's why I mentioned I had no ocean at hand for trying.
Nokia's N8 had a similar, but not identical problem: If there were tiny spots of extreme brightness in a scene, the software rendered white circles or halos around that spots. Much smaller and perfectly circular, also the circles were solid white, not "just" rings like in your photos.
Maybe it's a similar thing with the P40 Pro.
The good news: It's a software problem which can be solved.
Didnt try it on video though. Firmware wise am on . 121.
Click to expand...
Click to collapse
Same with me. There's a lot of nuisances with the camera software, especially with the real bad, non-practical UI, but overall the P40 Pro really tops all of it's competition.
Let's just hope Huawei gets aware of the problems, soon.
And my woman should stay away from xda. For my sake
Click to expand...
Click to collapse
There's no other living beings on earth being perfectly able to interprete nice words as bad words like women.
That's my understanding too. Ultra bright areas confuse the software. I reported it to their support team. Maybe there will be a fix. Am sure if more people will encounter it as soon as they go to a beach it will be reported and hopefully we get a fix. Wide lens on such scenery is a must anyways.
. 131 resolved this issue. No more artifacts