Hello fellows, many people have seen the video of JRE on youtube where he destroyed his ROG 5 very easily by bending and cracking it with only 4 fingers used.
Now i want to talk about this issue here, because i plan to buy this beast. Has anyone problems with the stability of the frame? Or is this issue by far not as problematic as JRE makes it out to be?
Einheit-101 said:
Hello fellows, many people have seen the video of JRE on youtube where he destroyed his ROG 5 very easily by bending and cracking it with only 4 fingers used.
Now i want to talk about this issue here, because i plan to buy this beast. Has anyone problems with the stability of the frame? Or is this issue by far not as problematic as JRE makes it out to be?
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Click to collapse
JRE applies pressure with the 2 thumbs in the center of the phone and the remaining fingers on the sides of the phone.
In real life it is only by bad luck that you can repeat the conditions of that test, if you sit on top of the phone the contact area is much greater than the point exercised by the JRE.
It is a test for the show where there are clearly mobile phones with better construction design than the ROG 5, but this one is also very robust.
have the least esteem for the phone and everything should be fine.
I haven't had mine long, but I have dropped it three times (it's very big and doesn't fit in my pocket well, so when I crouch/bend over it falls out of my pocket):
- 2 feet from pocket to soil while gardening
- 2 feet from pocket to hard tile while cleaning
- from the top of my desk to the carpeted floor
There has been no damage to the phone from these drops. I'm waiting on a bumper case to arrive, which should help prevent problems from future falls. I'd like to attach the phone to my pocket somehow so if it falls out, it doesn't drop far.
I will say that the disadvantage of a phone this large is that it falls out of my pocket more often.
The reality is this is the most durable design among the gaming phones imo. There are
- no moving parts (cameras, triggers, vents) that would jam or get stuck or burn motors
- no openings for vents that would let dirt or pocket fluff or sand or whatever inside the phone
Also the bend test isn't a realistic use case, it's more of a spectacle. A realistic test would be sitting on it on the sofa or crouching with it in your back pocket. That I would be more interested in.
Related
Has anybody dropped their device yet? What happened? Did the screen break? Where are the weak points of this device? I suppose that if it lands with one of the corners, the damage could be hugh. The iBallz may offer good protection against dropping in any orientation. However, we don't know if it is compatible with our device yet.
The reason I am asking is that I love this device. I have a Capdase case (about 440g). I work at home these days and have the case removed. I found it a bit stupid to use the case because it added weight and bulk to this device. By itself, the PRO 12.2 is not so heavy but not so light. When I went out, I put the case on and felt the weight in my bag and while holding it. The official book cover from Samsung seems to be the lightest (about 200g). However, I read a review that the cover is fragile and it is not so protective. The Gumdrop is the most protective but it is a bit heavier than my Capdase case. It also raises the white color boundary of the LCD screen. As I rest by hands on the area near the home button, the raised boundary may interfere with my use of the device. It seems that if one wants more protection, one has to choose a bulky device like the Gumdrop and Ottobox cases. Am I right?
I have a white device. I prefer a case that has bright color like those for the Samsung Note 10.1 2014:
www.ebay.co.uk/itm/SAMSUNG-GALAXY-N...OOK-COVER-CASE-HARD-SHELL-STAND-/331059591828
(fluorescent green, orange and the reddish pink). I want it to be very light yet protective. Moreover, I prefer not to have the white area on the LCD screen covered. Any suggestion?
petercohen said:
Has anybody dropped their device yet? What happened? Did the screen break? Where are the weak points of this device? I suppose that if it lands with one of the corners, the damage could be hugh. The iBallz may offer good protection against dropping in any orientation. However, we don't know if it is compatible with our device yet.
The reason I am asking is that I love this device. I have a Capdase case (about 440g). I work at home these days and have the case removed. I found it a bit stupid to use the case because it added weight and bulk to this device. By itself, the PRO 12.2 is not so heavy but not so light. When I went out, I put the case on and felt the weight in my bag and while holding it. The official book cover from Samsung seems to be the lightest (about 200g). However, I read a review that the cover is fragile and it is not so protective. The Gumdrop is the most protective but it is a bit heavier than my Capdase case. It also raises the white color boundary of the LCD screen. As I rest by hands on the area near the home button, the raised boundary may interfere with my use of the device. It seems that if one wants more protection, one has to choose a bulky device like the Gumdrop and Ottobox cases. Am I right?
I have a white device. I prefer a case that has bright color like those for the Samsung Note 10.1 2014:
www.ebay.co.uk/itm/SAMSUNG-GALAXY-N...OOK-COVER-CASE-HARD-SHELL-STAND-/331059591828
(fluorescent green, orange and the reddish pink). I want it to be very light yet protective. Moreover, I prefer not to have the white area on the LCD screen covered. Any suggestion?
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Click to collapse
Hi Peter,
I couldn't make much suggestions in the way of what case to get, but I can tell you that I've dropped my tablet at least twice, in the i-BLASON case. It fell from an elevated bed and bounced along the frame supports, it must have hit them 3 or 4 times, and finally hit the floor (it fell from about 5 or 6 feet up). No damage at all, though it was horrifying to watch! The other time it fell from about three or four feet, smack! on the floor, I think face down. No damage then either. I don't know what experiences others have had with falls, but so far it seems pretty strong. I don't know how much was the case, and how much was the device, though.
I dropped my first Note Pro off the roof of a moving vehicle at 60mph . . . leaving it up there was the biggest bonehead mistake I've made in years.
I can honestly tell you that it shatters into many pieces when being run over by a truck at 60mph . . as witnessed by me through my side view mirror after i heard it tumble across the roof of our company SUV. 5 lane highway with no shoulders. I wasn't about to stop to survey the damage. Cleanup crew had probably picked it up that night as I could not see it anywhere in the area the next day I drove through the area. Either that or someone else grabbed it but it surely wasn't repairable.
Lesson learned and after a month of grieving I bought another, installed whatever case was at Best Buy at the time and went home to insure it via squaretrade. I do a lot of field work so I need to protect this thing from myself.
Thanks for the experience. It seems that for any device (laptops, tablets, phones), the corners are the week points. I bought the Gumdrop case. It seems to offer good protection but it adds weight and the entire thing became bulky. It was like carrying two Note PRO 12.2. Kind of stupid as we want lightweight devices. I found the rubber case slippery and the entire thing is hard to handle. It might be easier to drop with the case on. Then, I bought the iBall. It fits the PRO 12.2 very tightly. I don't know if it is bad to the tablet. I also worry that if I just hold a corner (the ball), the tablet may break.
petercohen said:
Thanks for the experience. It seems that for any device (laptops, tablets, phones), the corners are the week points. I bought the Gumdrop case. It seems to offer good protection but it adds weight and the entire thing became bulky. It was like carrying two Note PRO 12.2. Kind of stupid as we want lightweight devices. I found the rubber case slippery and the entire thing is hard to handle. It might be easier to drop with the case on. Then, I bought the iBall. It fits the PRO 12.2 very tightly. I don't know if it is bad to the tablet. I also worry that if I just hold a corner (the ball), the tablet may break.
Click to expand...
Click to collapse
It shouldn't snap in half from holding it at the corners, but constant pressure on the glass can cause micro fractures that severely weaken the screen's integrity.
So if it's really very tight, you may want to be prepared for a possible screen crack appearing out of nowhere. Especially when there's fluctuations in the ambient temperature.
So, it depends on how tight the fittings are.
Anyone dared to submerge their lovely new shiny phone in water yet?
Edit: Could mods move this to General/discussion please, my bad.
I did, I dropped it in the tub. Only for a couple of seconds though. Running fine no issues.
I am coming from a mate 9 the only thing I see different is the sim card tray has a big rubber seal on it. I guess if they added the same seal on the mate 9 it could qualify for IP68+. I did drop coffee on the mate 9 and the sim tray became almost glued but it kept on humming until I tried to remove it today. It came out but half the sim card seems to have Melted inside the phone.
Good to know, i'm still dubious of any device that has charging port, headphone jack, speaker, microphone and no visible covers.........and being a fisherman it's a bonus knowing that a dip in the lake would still leave the phone working.
For your entertainment!
https://youtu.be/OwqFGSqOMaI
Sent from my SM-G955F using Tapatalk
crankshaft said:
For your entertainment!
https://youtu.be/OwqFGSqOMaI
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
Did you do that? Kudos my friend.
craftycarper1 said:
Did you do that? Kudos my friend.
Click to expand...
Click to collapse
For sure!
Here's another!
https://youtu.be/gcta3h5dA2M
Sent from my SM-G955F using Tapatalk
havent yet with my new phone but my s7e has seen the water many times even recorded underwater
Took the plunge and tried it myself..........won't be trying it again as it just doesn't feel right submerging the phone!!
https://youtu.be/_aXNcS0gajI
I wouldn't make it a habit of purposely using the phone underwater.
Yes, it can take it.
Should you do it, on purpose? Not really.
Just as you don't test a fire extinguisher or even an airbag, it's reassurance in case of accident that your device won't be rendered inoperable.
Water still gets in things even though it doesn't get inside. The headphone jack has internal contacts and these will get contaminated with mineral deposits left behind from being exposed to water. Sea water is far worse as the salt residue that's left behind is highly hygroscopic (meaning it absorbs moisture) so every time the device is in a humid environment those surfaces become wet to the touch and that wetness is both highly corrosive AND conductive. This is why any gear, no matter what its waterproofness rating is, must be rinsed with *fresh* water after use in marine environments.
In short, your device continues to operate but make no mistake about it, you're reducing its useful lifespan with repeated dunks and swims.
I don't intend on giving mine any more dips.....and wouldn't dream of putting it in salt water...........but curiosity got the better of me when i went to the lake to see a couple of mates fishing
same if not better then the s7 edge.
I wash off my s7 edge before because i was working a car and grab te phone and it got dirty.
Also install water screen protector on my s7e , note 7 and s8+ all work fine.
cpufrost said:
I wouldn't make it a habit of purposely using the phone underwater.
Yes, it can take it.
Should you do it, on purpose? Not really.
Just as you don't test a fire extinguisher or even an airbag, it's reassurance in case of accident that your device won't be rendered inoperable.
Water still gets in things even though it doesn't get inside. The headphone jack has internal contacts and these will get contaminated with mineral deposits left behind from being exposed to water. Sea water is far worse as the salt residue that's left behind is highly hygroscopic (meaning it absorbs moisture) so every time the device is in a humid environment those surfaces become wet to the touch and that wetness is both highly corrosive AND conductive. This is why any gear, no matter what its waterproofness rating is, must be rinsed with *fresh* water after use in marine environments.
In short, your device continues to operate but make no mistake about it, you're reducing its useful lifespan with repeated dunks and swims.
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A sensible reply. Ever since the Sony Xperia Z was released I have been debating (arguing like crazy) with peers that these mobiles are NOT waterproof, they have the smallest amount of water resistance. If one reads the manual, and very VERY few owners do, they will realise this water resistance is more of a 'splash resistance' in reality.
Sure Sony had adverts with people making calls while standing in a swimming pool etc BUT soon realised their marketing mistakes. Swimming pool chemicals destroy the protective membranes and cause no end of other problems. I wished all manufactures would simply refer to the mobile as splash resistant.
I have written pages on this very subject. Even though Samsung write that the mobile may be submerged in water to a depth of 1.5M for 30 minutes this is so woefully subjective. Even at surface level immersion in water if you swish the mobile about the force of water induced by movement can and will penetrate the mobiles membranes, its simple lores of science. Sure if one very gently and slowly submerges the mobile to 1.5M for a short period in theory all should be well. WHO is going to do that and why would they?
The IP rating is in reality just saying one can answer the phone with wet hands and make a call in the rain. The mobile device is very VERY far from an underwater camera that is designed for that purpose.
To close, its not truly about depth of water and time but water pressure FWIW. Soap box awayyyyyy:laugh:
Ryland
Ryland Johnson said:
.
To close, its not truly about depth of water and time but water pressure FWIW. Soap box awayyyyyy:laugh:
Ryland
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Is water pressure not down to the depth of water?
Depth pressure is a static reading.
If you toss the phone into a pool that's 1 meter deep the actual realized pressure, albeit brief, is going to be much higher.
This is why you cannot snorkel with a wristwatch rated at 50 meters. The deeper you want to go the more evident this becomes.
Ryland brings up this point that I left out but is painfully obvious to those familiar with it.
Showering with a device is much different than wearing it on your wrist or hip and walking around even if only submersed under a foot or two of water.
I've seen rainproof electrical enclosures fail and upon inspection find them full of water as if their covers were off during the storm. This happens because heavy rain with no wind and heavy rain with 100mph wind gusts are completely different things. They do make such enclosures that are designed for these conditions and they are much more expensive.
If you really want to play with your devices around the pool including dunking and shooting video underwater, invest in a waterproof case. And even then a few drops of water inside the case won't affect your device. Protection is always better in layers.
Just copied this from W'Pedia. I use watches as an example of how the general public are fooled into believing what is written on the back of ones daily watch, vis:..... Quote........
"Water resistance classification[edit]
Watches are often classified by watch manufacturers by their degree of water resistance which, due to the absence of official classification standards, roughly translates to the following (1 metre ≈ 3.29 feet). These vagueries have since been superseded by ISO 22810:2010, in which "any watch on the market sold as water-resistant must satisfy ISO 22810 – regardless of the brand." [5]
Water resistance rating Suitability Remarks
Water Resistant 3 atm or 30 m Suitable for everyday use. Splash/rain resistant. Not suitable for showering, bathing, swimming, snorkelling, water related work and fishing. Not suitable for diving.
Water Resistant 5 atm or 50 m Suitable for swimming, white water rafting, non-snorkeling water related work, and fishing. Not suitable for diving.
Water Resistant 10 atm or 100 m Suitable for recreational surfing, swimming, snorkeling, sailing and water sports. Not suitable for diving.
Water Resistant 20 atm or 200 m Suitable for professional marine activity, serious surface water sports and skin diving. Suitable for skin diving.
Diver's 100 m Minimum ISO standard (ISO 6425) for scuba diving at depths not suitable for saturation diving. Diver's 100 m and 150 m watches are generally old(er) watches.
Diver's 200 m or 300 m Suitable for scuba diving at depths not suitable for saturation diving. Typical ratings for contemporary diver's watches.
Diver's 300+ m for mixed-gas diving Suitable for saturation diving (helium enriched environment). Watches designed for mixed-gas diving will have the DIVER'S WATCH xxx M FOR MIXED-GAS DIVING additional marking to point this out." End quote.
As you can see a wrist watch rated at 30M is ONLY splash-rain proof!!!!!! Though I am not a horologist some of my family have been for generations and the topic of water resistance is very close to my heart after ruing a VERY expensive watch some many years ago in the shower?!
Ryland
I keep phones on average 3 months. I'm a serial upgrader. Ever since my s6 I've been habitually swimming with my phone's. Never had a issue other than maybe for 24 hours the speaker is miffeled....Now if you plan on actually keeping the phone for longer than the blink of an eye then if baby it. But I jump on demand waaaaaay too often.
craftycarper1 said:
Is water pressure not down to the depth of water?
Click to expand...
Click to collapse
Yes BUT. Its an awful lot more complex than that. There is static water pressure ie 1ATM per 10.33M of depth. Remember the surface is already measured at 1ATM . Add force of movement and those figures can go through the roof.
Fill your bath with water and allow your mobile to slowly sink to the bottom, generally no problem BUT if you hold the mobile in your hand and force it through the water even at 1" depth the force becomes another dimension of added pressure.
Our kids splash us with a garden hose and we all laugh. Get hit by a professional fire hose and it will take you for a ride down the street. Yet another example of water pressure.
The above poster says he regularly swims with his mobile. He adds he changes them every three months. Not only will the constant exposure to swimming pool chemicals degenerate the membranes on the mobile but one fine day he will be very surprised to find he has one screwed mobile.
Its a 1k€ device. I respect it for what it is. I also change phones at least 3-4 times a year but when I sell them they are brand new and have not been subjected to misuse. :highfive:
Ryland
Has anyone found a drop test for the regular pixel 2 not the XL?
Go for it, and report back
Mine was dropped from like 3 feet onto a vinyl floor no case and no screen protector. Happy to say it came out scratch free...I'm guessing I got lucky tho. I think with blunt objects and surfaces the coating is actually gonna do some justice for us.
There are so many variables, and hence such an element of chance, in whether a phone survives a drop, and these videos perform so few drops (including continuing to drop a phone after its mechanical integrity has been compromised) that they aren't much use as data - anecdotes at best.
But leaving aside the question of how shock-resistant the internals are, it has a glass front and a glass panel on the back (with curved edges which can concentrate force), both of which obviously may break in a drop. So it will probably have a better chance of survival than an S8, but it would be rash to assume it will reliably survive drops if carried unprotected no matter what some YouTube test shows.
Sent from my Pixel 2 using XDA-Developers Legacy app
Hello colleagues on YouTube, you can watch videos that this phone bends easily and your copies have a similar tendency to bend?
Some idiot (or their sponsor) spends the $1000 making those videos so you don't see how far the device will bend on your own. That is, honestly, a stupid thing to do with any device you actually intend to use if you aren't paid per click to record it.
The thing is: usually you don't need to bend your phones. Even hardcore gamers won't ever put so much pressure on their phones unless they have aggression issues.
While some of his tests are are pretty useful to know (if you want to throw your 1000€ phone unprotected in a bag together with keys, knives and guns) the bend test is pretty useless for 99%.
I mean: be honest were you ever in a situation that required you to bend your phone?
Anubarak16 said:
The thing is: usually you don't need to bend your phones. Even hardcore gamers won't ever put so much pressure on their phones unless they have aggression issues.
While some of his tests are are pretty useful to know (if you want to throw your 1000€ phone unprotected in a bag together with keys, knives and guns) the bend test is pretty useless for 99%.
I mean: be honest were you ever in a situation that required you to bend your phone?
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Click to collapse
The body is made of Gorilla Glass 3. Realistically, this is the last phone they need to run scratch tests on because it was included on nearly every phone from 2013. That is roughly 7 years of testing already available.
TL;DR buy a $10 case.
That's right, no one normal will play bending the phone But what if I have a phone in the back pocket of my pants and I will sit on it, it will happen or not a few times I have sat on my s20 ultra it only cracks the protective glass but the phone did not bend or crash
Seems like the obvious advice is to avoid sitting on your phone. Bend test videos aren't going to account for all the variables involved in neglect and every story is going to be a bit different.
It was probably only a matter of time before the structural weakness of the ROG5 started showing in accidents and broken devices. My device is officially broken from damage around the mid section between the 2 batteries and the side USB/cooler port and antenna soft spot - exactly as highlighted on some videos. As a result, connectivity goes on and off and reception is extremely weak.
To be clear, the device has not been bent violently, dropped, smashed or anyhting like that, there are no physical bends visible other than I noticed one corner of the glass back plate looks a tiny tiny bit detached from the body of the phone. I'm guessing the device might have been bent just enough while in a pocket to damage it. No broken glass plates.
Up to you if go for this device but everyone should be aware of this. The device is with ASUS, if they don't fix it under the warranty and the price for fixing it isn't on the low side, I'll take the loss and switch to another brand.
If you're absolutely going for ASUS, the ROG 3 might be a much better choice - It's better built, has better tempretures/battery life, does custom reccovery like TWRP without pain, probably cheaper now and I bet it performs exactly as well as ROG 5 for 99.5% of games/apps during the remaining lifetime of both devices.
I have feeling the ROG 5 is the device ASUS will regret... It's basically an overheated, inefficient,badly tuned version of ROG 3 with a weak body and some overpriced expanded memory..
Thanks for the hint: however I'm really sceptical to be honest. I can't believe this can happen due to bending in normal pocket (or maybe I don't want to believe it because I like the phone)
I really wish you best of luck that Asus repairs it for free and I would like to know the outcome.
What does your pockets look like? Are they too small/tight because I tried it and whatever I do my current phone isn't under pressure at any time when it's in my pockets.
Anubarak16 said:
Thanks for the hint: however I'm really sceptical to be honest. I can't believe this can happen due to bending in normal pocket (or maybe I don't want to believe it because I like the phone)
I really wish you best of luck that Asus repairs it for free and I would like to know the outcome.
What does your pockets look like? Are they too small/tight because I tried it and whatever I do my current phone isn't under pressure at any time when it's in my pockets.
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Click to collapse
I didn't believe it either. Normal pocket size and I never carry my phone in the back pocket where you risk sitting on it. My best guess is the device was in a front pocket while wearing jeans and has bent at an angle on the weak point while sitting down or something just enough for some internal circuit or antenna lines to bend or break. Don't put this to test with your own device - you'll wreck it...
Honestly, the device is meant to be used almost exclusively with the cooler. This is the same reason I never take it off, but turn it off, when putting it in a pocket. Beyond the obvious improvements to heat concerns, it also reinforces the center of the device to prevent bending.
Sure, it does make it a bit bulkier and isn't going to prevent the device from pressure if you wear skinny jeans a size smaller than they should be for proper circulation, but it will definitely stop it from randomly folding in half without breaking that first.
I get dragged into a lot of unplanned physical activity without thinking about preventing stress on the phone. I've been unable to confirm that the phone will simply break over time.
I can only assume it was one of those perfect scenarios, not unlike the Note 7 fires. It is obviously a possibility, but the actual number of people that will ever experience it is probably too low and it's just not enough of a safety concern to justify a recall or discontinuation.
Edit: Now that I think about it, I actually tried to use a Pelican G40 case to store the phone and cooler during travel (and add water protection). The case is just slightly too short and the device had to be angled for a tight fit. This would be a lot like placing the phone in a tight pocket. I would be interested to see bend tests done with the cooler.
twistedumbrella said:
Honestly, the device is meant to be used almost exclusively with the cooler. This is the same reason I never take it off, but turn it off, when putting it in a pocket. Beyond the obvious improvements to heat concerns, it also reinforces the center of the device to prevent bending.
Sure, it does make it a bit bulkier and isn't going to prevent the device from bending if you wear skinny jeans a size smaller than they should be for proper circulation, but it will definitely stop it from randomly folding in half from normal use.
I've mentioned before that I only use my device with WiFi, but I live in an area where a lot of neighbors share their connections and get together often. I play Nerf war, skateboard, and all the other stuff that the younger parents get dragged into by being close with them. I should also mention that I have no kids, so it's not something I consider in my own purchases. Knock on wood that I've never been able to confirm that the phone will simply break over time.
I can only assume it was one of those perfect scenarios, not unlike the Note 7 fires. It is obviously a possibility, but the actual number of people that will ever experience it is probably too low and it's just not enough of a safety concern to justify a recall or discontinuation.
Edit: Now that I think about it, I actually tried to use a Pelican G40 case to store the phone during travel (and add water protection). The case is just slightly too short and the device had to be angled for the latch to work. This would be a lot like placing the phone in a tight pocket and the cooler kept it rigid. I would be interested to see those bend tests done with the cooler.
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If the device is meant to be used exclusively with the cooler, ASUS should explicitly make that clear and include one with every phone, in which case the design of the Lenovo Legion is probably better - i.e just build a cooler hump into the phone regardless of the looks. The ROG 5 cooler is waay to bulky for pocket use for most people.
I think the weak mid body pf ROG5 is just due to sloppy design - which is unacceptable for what is meant to be a flagship device.
Either way, keep this phone in a bag or jacket pocket and make sure it's not at a bending angle at any time. Seems you don't need a big squeeze to break stuff inside the phone. I don't know what's under the mid section, it could be some antenna rails or other connectors that easily break or bend out of function. Again, I don't recommend testing any of this, the risk of breaking your device is high...
Andrologic said:
If the device is meant to be used exclusively with the cooler, ASUS should explicitly make that clear and include one with every phone, in which case the design of the Lenovo Legion is probably better - i.e just build a cooler hump into the phone regardless of the looks. The ROG 5 cooler is waay to bulky for pocket use for most people.
I think the weak mid body pf ROG5 is just due to sloppy design - which is unacceptable for what is meant to be a flagship device.
Either way, keep this phone in a bag or jacket pocket and make sure it's not at a bending angle at any time. Seems you don't need a big squeeze to break stuff inside the phone. I don't know what's under the mid section, it could be some antenna rails or other connectors that easily break or bend out of function. Again, I don't recommend testing any of this, the risk of breaking your device is high...
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Both Pro and Ultimate versions DO come with one, but one of the ways to make a cheaper version is to leave out some accessories and sell them separately. They may still expect you to buy it and may not prioritize the concerns of those that don't. Besides, building something prone to burning out and breaking down into the phone is a terrible decision. Lenovo will no doubt get their own backlash for that down the road.
I feel like carrying the phone in a bag or jacket is just as big of a risk. It would make more sense to get a rigid holster or sleeve. I don't feel like the design was sloppy, but definitely not as durable as typical phones. Much like the Nvidia Shield, I am sure there are a lot of things they wanted to make possible that ended up being a lot of compromises.
I'll be interested to see how widespread this becomes and how Asus goes about handling it. The number of imports / exports mean a lot of people are running around without proper warranty coverage.
Wow it makes my Note 10+'s battery replacement look like a cakewalk.
Yeah you don't want to flex this phone...
Update >> ASUS fixed the device. There was damage to both reception as well as reading the SIM slots. The main board had to be replaced. They did it free of charge under the warranty, no questions asked. I think they know they've messed up..
It sounds like Asus covered exactly what is written in the terms of the warranty, which is hardware failure without any obvious signs of abuse. I don't know that I would call it Asus knowing they messed up, but it's good they fixed it and hopefully you will have better luck this time around.
Thank you very much for letting us know. That might at least mean we don't have to worry too much