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So, I just got my shiny, new Pixel, and immediately went to unlock the bootloader prior to booting it up for the first time. I was not pleased to be greeted with the following message:
FAILED (remote: oem unlock is not allowed)
What I've found online is that with newer Android phones, you *have* to boot the phone first and enable USB debugging/OEM unlocking from the developer settings. Is there no way around this? I don't want to waste all that time doing that, only to wipe data a minute later.
If I am forced to do it this way, is there a way to get into the developer settings without first adding my google account, etc.? This is really, frustratingly difficult, especially for such an obscenely expensive phone!
Edit: Okay, you can get into settings without adding a Google account, but the "OEM unlocking" option is greyed out, with the message "Connect to the internet or contact your carrier." WTF? I don't even have a SIM in this phone yet. What gives, Google?
hackel said:
So, I just got my shiny, new Pixel, and immediately went to unlock the bootloader prior to booting it up for the first time. I was not pleased to be greeted with the following message:
FAILED (remote: oem unlock is not allowed)
What I've found online is that with newer Android phones, you *have* to boot the phone first and enable USB debugging/OEM unlocking from the developer settings. Is there no way around this? I don't want to waste all that time doing that, only to wipe data a minute later.
If I am forced to do it this way, is there a way to get into the developer settings without first adding my google account, etc.? This is really, frustratingly difficult, especially for such an obscenely expensive phone!
Click to expand...
Click to collapse
I can't answer the main part of the question, but you can skip adding a google account and still enable OEM unlock ability in dev options.
EDIT: regarding your edit, hackel, that is frustrating they make you "activate" it on a carrier or via google before allowing OEM unlock. Very Apple-ish.
hackel said:
Edit: Okay, you can get into settings without adding a Google account, but the "OEM unlocking" option is greyed out, with the message "Connect to the internet or contact your carrier." WTF? I don't even have a SIM in this phone yet. What gives, Google?
Click to expand...
Click to collapse
Did you buy the phone from Verizon or Best Buy? The only ones that support bootloader unlocking are sold direct from Google. The ones from Vz and BB will have "OEM Unlocking" greyed out.
FWIW, I just set mine up this morning. I skipped through most of the settings, didn't add a google app, enabled OEM unlocking, and then unlocked with fastboot with no issues.
EDIT: hmm, I may have put my SIM in it first. Can't remember.
dmbfan36_23 said:
[snip]
Did you buy the phone from Verizon or Best Buy? The only ones that support bootloader unlocking are sold direct from Google. The ones from Vz and BB will have "OEM Unlocking" greyed out.
Click to expand...
Click to collapse
Do you have confirmation of this? We know about Verizon, but where did you see that devices sold through BestBuy or other carriers would not allow unlocking?
dmbfan36_23 said:
Did you buy the phone from Verizon or Best Buy? The only ones that support bootloader unlocking are sold direct from Google. The ones from Vz and BB will have "OEM Unlocking" greyed out.
Click to expand...
Click to collapse
Are you sure? Ars Technica, for instance, among many, are reporting that the Verizon variant can indeed have the BL unlocked. The default for all versions is greyed out until you change it.
dmbfan36_23 said:
FWIW, I just set mine up this morning. I skipped through most of the settings, didn't add a google app, enabled OEM unlocking, and then unlocked with fastboot with no issues.
Click to expand...
Click to collapse
Did you have your phone connected to the internet and/or have a SIM in it when you enabled OEM unlocking?
dmbfan36_23 said:
Did you buy the phone from Verizon or Best Buy? The only ones that support bootloader unlocking are sold direct from Google. The ones from Vz and BB will have "OEM Unlocking" greyed out.
Click to expand...
Click to collapse
No, purchased directly from Google Store. I didn't add a working wifi network the first time (intentionally). I finally just caved in and added one, and after a few seconds the OEM unlocking option became available. I really wish I didn't have to allow the device to check-in with Google simply in order to unlock it.
Oh well, thanks!
efrant said:
Do you have confirmation of this. We know about Verizon, but where did you see that devices sold through BestBuy or other carriers would not allow unlocking?
Click to expand...
Click to collapse
Best Buy is selling the Verizon version. Google has stated that only the ones sold directly from them have unlockable bootloaders.
---------- Post added at 02:07 PM ---------- Previous post was at 02:03 PM ----------
dispatch said:
Are you sure? Ars Technica, for instance, among many, are reporting that the Verizon variant can indeed have the BL unlocked. The default for all versions is greyed out until you change it.
Click to expand...
Click to collapse
Where did they say that? Everything I've seen says it's not unlockable:
http://www.androidpolice.com/2016/10/04/confirmed-verizon-pixels-bootloader-will-not-unlockable/
All of the phones ship locked, but on non-Google versions the option to enable OEM unlocking remains greyed out.
All phones, including those sold by Vz, are carrier unlocked though.
dmbfan36_23 said:
Best Buy is selling the Verizon version. Google has stated that only the ones sold directly from them have unlockable bootloaders.
Click to expand...
Click to collapse
You're absolutely right. I must've read that the Verizon variant will be carrier unlocked and interpreted that as BL.
Still garbage that you have to phone home before the google variant will allow an OEM unlock.
dmbfan36_23 said:
Best Buy is selling the Verizon version. Google has stated that only the ones sold directly from them have unlockable bootloaders.
Click to expand...
Click to collapse
Ok, I think you are talking specifically about the U.S. then. I'm pretty sure Pixel devices sold through carriers here in Canada have unlockable bootloaders. My device hasn't arrived yet, so I haven't personally verified.
Out of curiosity... Has anyone tried removing the Verizon sim card and replacing it with a T-Mobile or AT&T sim before or after first boot to see if it changes the unlock option?
efrant said:
Ok, I think you are talking specifically about the U.S. then. I'm pretty sure Pixel devices sold through carriers here in Canada have unlockable bootloaders. My device hasn't arrived yet, so I haven't personally verified.
Click to expand...
Click to collapse
Please let us know when you do especially if you're on Bell. Thanks!
dmbfan36_23 said:
Did you buy the phone from Verizon or Best Buy? The only ones that support bootloader unlocking are sold direct from Google. The ones from Vz and BB will have "OEM Unlocking" greyed out.
FWIW, I just set mine up this morning. I skipped through most of the settings, didn't add a google app, enabled OEM unlocking, and then unlocked with fastboot with no issues.
EDIT: hmm, I may have put my SIM in it first. Can't remember.
Click to expand...
Click to collapse
Does anyone know for sure that the phones from best buy are locked and have a locked bootloader? I contacted best buy and they said the phones are locked but when I contacted Google support, they said those phones along with the Google store phones are unlocked with a unlocked bootloader. Don't know who to believe? I would like to buy the phone from best buy only if it's unlocked with a unlocked bootloader because the Google stores shipping and logistics are all screwed up. Ordered placed later are getting shipped before earlier orders. Not happy with Google.
Sent from my LGLS990 using Tapatalk
hackel said:
No, purchased directly from Google Store. I didn't add a working wifi network the first time (intentionally). I finally just caved in and added one, and after a few seconds the OEM unlocking option became available. I really wish I didn't have to allow the device to check-in with Google simply in order to unlock it.
Oh well, thanks!
Click to expand...
Click to collapse
Hackel, you don't need to enter your google account info or insert your sim. Just connect to wifi and then go to developer settings to disable OEM unlock.
Source: Me cause I did it, duh
tjarvis said:
Out of curiosity... Has anyone tried removing the Verizon sim card and replacing it with a T-Mobile or AT&T sim before or after first boot to see if it changes the unlock option?
Click to expand...
Click to collapse
That's a no go, the VZW model has a different CID.
I can't speak for why we have to connect to the internet before you can OEM unlock, but toggling this setting before you can unlock the bootloader is a security measure and its a really good thing.
Think about it, if your Pixel was a corporate phone or you actually cared about security, you would want the bootloader to be locked.
Without the need to boot the phone and enter a password:
1. I could steal / borrow your phone when you aren't looking
2. unlock the bootloader with ANY PC
3. then sideload a kernel that did something bad, or fastboot boot to twrp and install some malware
4. then give it back to you
OR
I could just steal your phone and wipe / flash it and keep it or sell it.
Nothing could stop me from doing either if you got your wish. In its current setup, your pin / password / fingerprint can still protect the phone from getting unlocked. You are in control.
I know anyone who wants to unlock the bootloader here does not care about security. I've been there. But you also have to think about who these phones are really made for. They were built to be mainstream phones for everyone. These aren't strictly developer phones. Even Nexus phones had this feature. My 5x and 6p required me to OEM unlock before I could unlock the bootloader. I don't remember if the Nexus 4, 5, 6 made me do this. It may have started with device encryption. I don't remember.
dbrohrer said:
I can't speak for why we have to connect to the internet before you can OEM unlock, but toggling this setting before you can unlock the bootloader is a security measure and its a really good thing.
Think about it, if your Pixel was a corporate phone or you actually cared about security, you would want the bootloader to be locked.
Without the need to boot the phone and enter a password:
1. I could steal / borrow your phone when you aren't looking
2. unlock the bootloader with ANY PC
3. then sideload a kernel that did something bad, or fastboot boot to twrp and install some malware
4. then give it back to you
OR
I could just steal your phone and wipe / flash it and keep it or sell it.
Nothing could stop me from doing either if you got your wish. In its current setup, your pin / password / fingerprint can still protect the phone from getting unlocked. You are in control.
I know anyone who wants to unlock the bootloader here does not care about security. I've been there. But you also have to think about who these phones are really made for. They were built to be mainstream phones for everyone. These aren't strictly developer phones. Even Nexus phones had this feature. My 5x and 6p required me to OEM unlock before I could unlock the bootloader. I don't remember if the Nexus 4, 5, 6 made me do this. It may have started with device encryption. I don't remember.
Click to expand...
Click to collapse
In the past, when you purchased a Nexus device, you could pull it out of the box, boot directly into the bootloader, and unlock the bootloader without booting into Android. Starting with the Nexus 6, if (and only if) you booted into Android before unlocking the bootloader, then you needed to enable the "Allow OEM unlock" setting to unlock the bootloader. (This was done as part of Google's factory reset protection, so that if you lost your device, someone wouldn't be able to just wipe it and use it.) So, having to enable the "Allow OEM unlock" setting is nothing new. However, now, apparently, what is new, is that you cannot unlock the bootloader when you take it out of the box for the first time, without booting into Android first. I fail to see how this is a security measure, as a brand new phone has nothing on it, and anyone can boot into Android anyway when taking it out of the box.
efrant said:
In the past, when you purchased a Nexus device, you could pull it out of the box, boot directly into the bootloader, and unlock the bootloader without booting into Android. Starting with the Nexus 6, if you booted into Android before unlocking the bootloader, then you needed to enable the "Allow OEM unlock" setting. (This was done as part of Google's factory reset protection, so that if you lost your device, someone wouldn't be able to just wipe it and use it.) So, having to enable the "Allow OEM unlock" setting is nothing new. However, now, apparently, what is new, is that you cannot unlock the bootloader when you take it out of the box for the first time, without booting into Android first. I fail to see how this is a security measure, as a brand new phone has nothing on it, and anyone can boot into Android anyway when taking it out of the box.
Click to expand...
Click to collapse
Ok. That sounds correct. I nevered tried to unlock out of the box. I assumed it was the same as after the first boot.
Thanks for the clarification.
efrant said:
In the past, when you purchased a Nexus device, you could pull it out of the box, boot directly into the bootloader, and unlock the bootloader without booting into Android. Starting with the Nexus 6, if (and only if) you booted into Android before unlocking the bootloader, then you needed to enable the "Allow OEM unlock" setting to unlock the bootloader. (This was done as part of Google's factory reset protection, so that if you lost your device, someone wouldn't be able to just wipe it and use it.) So, having to enable the "Allow OEM unlock" setting is nothing new. However, now, apparently, what is new, is that you cannot unlock the bootloader when you take it out of the box for the first time, without booting into Android first. I fail to see how this is a security measure, as a brand new phone has nothing on it, and anyone can boot into Android anyway when taking it out of the box.
Click to expand...
Click to collapse
It hinders someone from loading malware before the phone is booted. It also makes you clearly aware of the "risks".
Sent from my Pixel using XDA Labs
This is the dumbest complain thread that I've read in awhile honestly. You're complaining about a 1 minute inconvenience? Just login and OEM unlock and you're done...it took you longer to type up this thread and find a way around it.
Cares said:
This is the dumbest complain thread that I've read in awhile honestly. You're complaining about a 1 minute inconvenience? Just login and OEM unlock and you're done...it took you longer to type up this thread and find a way around it.
Click to expand...
Click to collapse
Well, there are other reasons for wanting to be able to unlock the bootloader without ever having booted into Android, so I wouldn't call this a complaint thread. For example, getting a complete backup of all the partitions in a (mostly) untouched condition (e.g., partitions like frp, persist, etc.).
Calling someone's question/observation a "dumbest complain thread" isn't really contributing to the discussion.
efrant
Senior Moderator
I just recently a few days upgraded my phone from an older Samsung to a Pixel 3 XL., and I am on sprint.
And while still getting used to the Pixel vs Samsung, today I let the phone take the update to Android 10, and not really feeling the love and want to go back to Pie if I can. Already miss having the back button moved to the right side and a few other things.
I did buy the phone used, online, and is not under any lease etc. I do own it.
But unfortunately, I believe because it was probably a Sprint phone originally, OEM Unlock under the developer options is greyed out. I think this means I am currently SOL until there is a way to unlock it?
Thanks,
PT
ptmuldoon said:
I just recently a few days upgraded my phone from an older Samsung to a Pixel 3 XL., and I am on sprint.
And while still getting used to the Pixel vs Samsung, today I let the phone take the update to Android 10, and not really feeling the love and want to go back to Pie if I can. Already miss having the back button moved to the right side and a few other things.
I did buy the phone used, online, and is not under any lease etc. I do own it.
But unfortunately, I believe because it was probably a Sprint phone originally, OEM Unlock under the developer options is greyed out. I think this means I am currently SOL until there is a way to unlock it?
Thanks,
PT
Click to expand...
Click to collapse
Contact Sprint, give them the IMEI number, they will look up the phone to verify that there is no balance on it and then they will send you an unlock code. Or at least I know AT&T used to do that bank when I had Samsung phones. AT&T had a link you could go to and do it, but I'm not sure about Sprint.
FilthyFord said:
Contact Sprint, give them the IMEI number, they will look up the phone to verify that there is no balance on it and then they will send you an unlock code. Or at least I know AT&T used to do that bank when I had Samsung phones. AT&T had a link you could go to and do it, but I'm not sure about Sprint.
Click to expand...
Click to collapse
I actually called them last night There tech support guy although rather nice seemed to not understand what I wanted. And after he got help was telling me I need to call google for it, which makes no sense to me.
In reading today here, it mentions Sprint will unlock a phone after 50 days on their network. But I think this is just referring to a Sim/Carrier unlock and not the OEM unlock ability?
https://www.sprint.com/en/legal/unlocking-your-sprint-device.html
EDIT......
How very strange, and perhaps my phone call last night got elevated. I just received a notification on my phone that is has been carrier unlocked and can not enable OEM Unlock. So I hope tonight to reinstall Pie.
ptmuldoon,
So effectively, are you saying that your previously Sprint (sim) locked phone is now (sim) unlocked, BUT that the OEM Unlock option is STILL greyed out?
Based on my reading, I've seen some folks mention that once the phone is (sim) unlocked, you should be able to OEM unlock the bootloader as well. And maybe that isn't necessarily saying that the OEM unlock option will become available, but that you can fastboot unlock bootloader. I'm not sure, but just confirming with you since you seem to be in that situation. Have you not been able to unlock the bootloader?
Thanks,
So, I bought a non-carrier G7 Power today and while trying to unlock the bootloader I get a message saying to 'Connect to the Internet or contact your carrier' when I go check 'allow oem unlocking'.
Seeing as this device is completely carrier-unlocked, I'm guessing this must be a security measure - I've seen people saying that after a few days you're able to unlock them without issues - though I saw that for other phones while searching for this issue, not specifically the g7 Power.
So, is this common? I've messed with lots of phones over the years and I've never seen it before. The phone is a XT1955-1, the brazilian one with DTV.
geemv said:
So, I bought a non-carrier G7 Power today and while trying to unlock the bootloader I get a message saying to 'Connect to the Internet or contact your carrier' when I go check 'allow oem unlocking'.
Seeing as this device is completely carrier-unlocked, I'm guessing this must be a security measure - I've seen people saying that after a few days you're able to unlock them without issues - though I saw that for other phones while searching for this issue, not specifically the g7 Power.
So, is this common? I've messed with lots of phones over the years and I've never seen it before. The phone is a XT1955-1, the brazilian one with DTV.
Click to expand...
Click to collapse
Wait a couple of days, many reports of software channel Retla (Retail Latin America) moto devices
Having greyed out OEM unlocking greyed out for first few days.
Sent from my Moto E (4) using Tapatalk
sd_shadow said:
Wait a couple of days, many reports of software channel Retla (Retail Latin America) moto devices
Having greyed out OEM unlocking greyed out for first few days.
Sent from my Moto E (4) using Tapatalk
Click to expand...
Click to collapse
Thanks, I'll wait then.
geemv said:
Wait a couple of days, many reports of software channel Retla (Retail Latin America) moto devices
Having greyed out OEM unlocking greyed out for first few days.
...
Thanks, I'll wait then.
Click to expand...
Click to collapse
Did that work?
The model is G020E, but does not have any Verizon branding on it; everything just says Google. I was told it was a Sprint phone, but I don't know if that means Sprint sold it, or if it was just moved to Sprint network at some point. Either way, the only branding (physical and software) is Google.
When I go into Developer Options, OEM unlocking is greyed out and says "Connect to the internet or contact your carrier." (Connecting to the internet doesn't change anything.)
From what I've read, there's no way to unlock the bootloader on the Verizon version. Does it sound like this phone is in that group?
Also, I've read some people saying that Verizon will unlock the phone after it's been activated for a couple months. It seems like they are talking about SIM unlocking, but I've also seen claims that people got the bootloader unlocked by just waiting the 60 or so days. Anyone have any experience with that?
Thanks
lemminman said:
The model is G020E, but does not have any Verizon branding on it; everything just says Google. I was told it was a Sprint phone, but I don't know if that means Sprint sold it, or if it was just moved to Sprint network at some point. Either way, the only branding (physical and software) is Google.
When I go into Developer Options, OEM unlocking is greyed out and says "Connect to the internet or contact your carrier." (Connecting to the internet doesn't change anything.)
From what I've read, there's no way to unlock the bootloader on the Verizon version. Does it sound like this phone is in that group?
Also, I've read some people saying that Verizon will unlock the phone after it's been activated for a couple months. It seems like they are talking about SIM unlocking, but I've also seen claims that people got the bootloader unlocked by just waiting the 60 or so days. Anyone have any experience with that?
Thanks
Click to expand...
Click to collapse
I Googled the model and it said it's an unlocked model. But once you boot it with that Verizon SIM card in it, Verizon will lock you out of OEM unlocking. Remove your SIM card and factory reset. Go through the setup, then try the OEM unlocking again (remember after you flip that switch, you still need to go through fastboot to actually unlock). Then factory reset again, this time with your SIM card installed.
That 60 days thing is definitely SIM unlocking. It will be a cold day in hell before Verizon consciously allows the bootloader to be unlocked.
Hello, All,
Just got a carrier unlocked, Moto G Stylus (2021) [US Variant], and the setup was a breeze; however, the developer option to allow OEM unlock is greyed out. Any ideas on why this might be (and how it can be allowed)? I have connection to the internet both via wi-fi and T-mobile.
(Note--I was able to go to Moto website and get the unlock code for use with 'fastboot oem unlock').
Thanks very much!
peajul said:
(Note--I was able to go to Moto website and get the unlock code for use with 'fastboot oem unlock').
Click to expand...
Click to collapse
How did you manage that? The Motorola website says my device is unable to oem unlocked.
I'd like to figure this out too. I enabled developer options only to find out that OEM unlocking is greyed out, with a message underneath that reads "Connect to the Internet or contact your carrier." I am on WiFi but I do not have a SIM installed yet.
I was able to use "fastboot oem get_unlock_data" and I entered that code into the Motorola unlock site, but I get the popup message telling me it cannot be unlocked.
Mine is the US variant, XT2115-1 (from Amazon). The software channel is North America Retail. If it turns out the bootloader is permanently locked on this phone I might have to return it and get one that I actually can unlock.
[EDIT]
I see there is a thread opened on the Motorola community forums for this exact issue:
English Community-Lenovo Community
NotoriousGTW said:
How did you manage that? The Motorola website says my device is unable to oem unlocked.
Click to expand...
Click to collapse
I just followed the instructions you'd follow to unlock any Moto phone (link here) and I got my code. You could boot into bootloader and run "fastboot getvar cid" and see what the value is; I had seen that some cid's were authorized and some were not (in a very old thread here--no idea if still valid). Mine was 0x0032 and successful.
peajul said:
I just followed the instructions you'd follow to unlock any Moto phone (link here) and I got my code. You could boot into bootloader and run "fastboot getvar cid" and see what the value is; I had seen that some cid's were authorized and some were not (in a very old thread here--no idea if still valid). Mine was 0x0032 and successful.
Click to expand...
Click to collapse
I double-checked and my CID is also 0x0032. So I tried the Motorola unlock page again today and this time it let me get my unlock code. Not sure why it wasn't working for me yesterday.
Now I'm in the same boat as you: I have the code but I can't use it.
DM.IDOL said:
I double-checked and my CID is also 0x0032. So I tried the Motorola unlock page again today and this time it let me get my unlock code. Not sure why it wasn't working for me yesterday.
Now I'm in the same boat as you: I have the code but I can't use it.
Click to expand...
Click to collapse
UPDATE--looks like it is now working. Today's the 4th day, and the "OEM Unlock" option showed up on developer options, so I was able to unlock the BL....
peajul said:
UPDATE--looks like it is now working. Today's the 4th day, and the "OEM Unlock" option showed up on developer options, so I was able to unlock the BL....
Click to expand...
Click to collapse
Thanks for the update! Mine is still greyed out, but based on what you said, maybe I just need to wait another day or two for it to appear.
There really must be a mandatory waiting period (4-5 days?) before you can use OEM unlocking, because a couple of hours ago the toggle button on mine suddenly became available and I was finally able to unlock my bootloader.
To enable OEM Unlock in Dev Options on a brand-new phone when it's grayed out, very often you just need to connect to the Internet via WiFi on the phone -- or maybe plugging the phone into an Internet-connected PC will also work. After connecting to the Internet, if it doesn't show right away, try a reboot.
On every NEW-out-of-the-box phone I've ever tried to unlock where the Unlock selector was grayed out, this has always worked. Moto, Samsung, LG, every brand I've owned.
Can confirm the waiting period. I bought the device on Saturday, and the option was greyed out until last night.
For me it was around 48 hours. I have the boost mobile version.
I'm not sure why this exists. I did not manage to find a work around. I tried it with sim, without sim, with WiFi, without wifi, I changed the time manually... I still was unable to oem unlock for roughly 48 hours
For me I had to have LTE connection for 2-3 days and it magically let me unlock it bought at best buy carrier unlocked if that helps now we need device tree and twrp or other recovery so we can get some ROMs.
Scouring (again) for all info on this subject because I got my hands on a Moto G6 (3-year-old model) and on my 3rd day I'm still waiting for OEM Unlock. First time I've ever had to wait any time at all, but obviously I was just uber-lucky in the past.
[SOLVED] Now no OEM Unlock for 7 days???
Two days ago I got my hands on a "mint" XT1925-6, and I'm still waiting for OEM Unlock to be un-grayed (available) in Dev Options. I've nearly lost count of the number of Moto phones I've owned, rooted, bootloader-unlocked in the past 5-6 years...
forum.xda-developers.com
DM.IDOL said:
I'd like to figure this out too. I enabled developer options only to find out that OEM unlocking is greyed out, with a message underneath that reads "Connect to the Internet or contact your carrier." I am on WiFi but I do not have a SIM installed yet.
I was able to use "fastboot oem get_unlock_data" and I entered that code into the Motorola unlock site, but I get the popup message telling me it cannot be unlocked.
Mine is the US variant, XT2115-1 (from Amazon). The software channel is North America Retail. If it turns out the bootloader is permanently locked on this phone I might have to return it and get one that I actually can unlock.
[EDIT]
I see there is a thread opened on the Motorola community forums for this exact issue:
English Community-Lenovo Community
Click to expand...
Click to collapse
All, I had the same issue. Be sure to check very carefully for any spaces in the unlock code. My first try said my phone was not unlockable but then I tried it again without any spaces...... Success
DM.IDOL said:
I'd like to figure this out too. I enabled developer options only to find out that OEM unlocking is greyed out, with a message underneath that reads "Connect to the Internet or contact your carrier." I am on WiFi but I do not have a SIM installed yet.
I was able to use "fastboot oem get_unlock_data" and I entered that code into the Motorola unlock site, but I get the popup message telling me it cannot be unlocked.
Mine is the US variant, XT2115-1 (from Amazon). The software channel is North America Retail. If it turns out the bootloader is permanently locked on this phone I might have to return it and get one that I actually can unlock.
[EDIT]
I see there is a thread opened on the Motorola community forums for this exact issue:
English Community-Lenovo Community
Click to expand...
Click to collapse
I have the XT 2131-1 variant and my button was grayed out too for unlocking bootloader even though it was grayed out I was still able to select the button to unlock it and then went and put it in fast boot mode typed in the code to get the numbers and letters to paste and to the Motorola website to get the unlocking code
Moondroid said:
Scouring (again) for all info on this subject because I got my hands on a Moto G6 (3-year-old model) and on my 3rd day I'm still waiting for OEM Unlock. First time I've ever had to wait any time at all, but obviously I was just uber-lucky in the past.
[SOLVED] Now no OEM Unlock for 7 days???
Two days ago I got my hands on a "mint" XT1925-6, and I'm still waiting for OEM Unlock to be un-grayed (available) in Dev Options. I've nearly lost count of the number of Moto phones I've owned, rooted, bootloader-unlocked in the past 5-6 years...
forum.xda-developers.com
Click to expand...
Click to collapse
I have a Moto G Stylus 2021 (XT2115-1) here. There was indeed a waiting period of seven days before the "OEM unlocking" was not greyed out anymore and the button could be switched to "on". It seems you just have to wait.
Straatkat said:
I have a Moto G Stylus 2021 (XT2115-1) here. There was indeed a waiting period of seven days before the "OEM unlocking" was not greyed out anymore and the button could be switched to "on". It seems you just have to wait.
Click to expand...
Click to collapse
Likewise I unlocked a Stylus 2021 for my lady about a year ago, and enabling WiFi at the start of setup enabled OEM Unlock. No wait at all.
I've found that this is very common on other brands as well these days, maybe for the past 3-4 years. If no WiFi connection during setup, no OEM Unlock. Turn on WiFi, OEM Unlock is enabled. It's worked 100% of the time for me over the past several months.
Samsung of course has the dreaded RMM State "security feature", but even that can usually be defeated, as I've done on at least 3 Galaxy phones (S8+, S9 and A70) in the past year.