Recognized sim but no signal after unlock attempt. - Moto Z3 Play Guides, News, & Discussion

Moto z 3 play on Tmobile. I bought a dual sim tray, in hopes of using two tmob lines and was attempting to get dual sim enabled. Before Jumping into that,, I started by following the unlock procedure on Moto website. That part seemed to be going OK, but now I have no signal. It recognized the sim, but no signal. I tried 2 different working sims in original tray. Nothing
I'm not attempting anything with dual sim until I can get my single sim back working..
Any suggestions?
*note* I'm pretty clueless with a lot of this, so please dumb it down for me. Lol

what kind of rom are you using for it?

Related

Can't make calls

Hi, I've recently got an Xda2 and had all the fun of trying to get it to unlock. having followed all the info on the web and runnung an unlock program on the phone itself, I can insert my SIM, enter the code and all looks fine....but i'm unable to make or receive any calls. Also, I dont sem to be able to find any contacts. Very confused! The SIM works fine in my other phone?? Any words of wisdom would be very welcome at this time,
Many thanks in advance
maybe you could try to use another sim to see if the xda is incompatible with that sim cards it's not unheard off
OK.....this is a bit wierd. I've tried another SIM, still vodafone, but its about 2 years old. It works! Why? Whats the difference between my vodafone SIM and a 2 year old vodafone SIM?
ask vodafone i know that 3 made it so their sims only worked in utms phones maybe vodafone also found a way to block other phones

[Q] Just bought a D6633 question about Nano SIM with ATT

So after much research deciding between a new Moto X and a Z3 I found a great deal on a D6633 and pulled the trigger and should have it later this week.
My questions is regarding the Nano SIM the phone uses, right now I have an HTC ONE M7 which uses a micro SIM. I have read many threads and people say if they request a new NANO SIM or if they go in the store and get a NANO SIM they have issues getting the phone working on LTE (I think its because ATT does ntot sell the Z3 so they have a hard time registering the IMEI correctly). Most people just say to use your current SIM and don't say anything to ATT. So if I wanted to go that route my only option would be to cut my current SIM, I had tried to do that before and the cutter I used destroyed my SIM card.
So people with experience getting the D6633 working on ATT what route did you go, if I were to try and cut my SIM I would get a much better cutter this time around but it still makes me a bit nervous with my past experience trying it. If you got a new NANO SIM how much of a hassle was it to get working on LTE and do you have any tips to make my transition more smooth.
Thanks!
I can not speak for ATT, but I came from the Nexus 5 which also used a micro sim. I used a scissor to cut it and it works flawlessly!
Sent from my Z3 using Tapatalk
AT&T should be able to give you a nano sim, as the iPhone 6/6+ use the same, they should have some in stock. I do not see why it would cause LTE issues.
AT&T should be able to use the IMEI in their system for the M7 and assign that to the Nano sim. I had an AT&T micro sim in my T-Mobile unlocked Note 3, went into the store with my Developer edition Moto X and asked for a new nano sim. They didn't ask me for either of my phones - just transferred whatever IMEI was in their system to the nano, handed it over and then waited while I booted up the Moto X to confirm everything was working and didn't even charge me for the new sim card. If they run into issues just tell them to use an IMEI off one of the demo phones in their showroom.
dsf767 said:
I have read many threads and people say if they request a new NANO SIM or if they go in the store and get a NANO SIM they have issues getting the phone working on LTE (I think its because ATT does ntot sell the Z3 so they have a hard time registering the IMEI correctly).
Click to expand...
Click to collapse
I think that is based on old information. Back in the day when I was trying to get a micro-SIM provisioned for LTE with my (unbranded) Sony Xperia ZL, the store rep had to use the IMEI from his own AT&T Branded Xperia TL for me.
Last week I went in to get a nano-SIM for my Z3, the store rep just entered its IMEI into their system, and I got LTE right away.
One thing to be aware of is that you also need to enable LTE in the phone itself:
Settings -> Wireless & Networks/More... -> Mobile networks -> Network Mode -> LTE (preferred)/WCDMA/GSM
And of course you need a D6503/D6603, with support for AT&T's LTE frequencies.

Dropping calls on sim2

Hi everyone,
First post so be gentle
I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.
My personal sim and the phone are with Three UK and my work sim is with EE.
The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.
After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.
Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).
I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.
I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.
Any ideas or any one else experienced this?
Many thanks
If it's from the EE sim card, then it's from them I believe
Peterkmiles said:
Hi everyone,
First post so be gentle
I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.
My personal sim and the phone are with Three UK and my work sim is with EE.
The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.
After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.
Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).
I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.
I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.
Any ideas or any one else experienced this?
Many thanks
Click to expand...
Click to collapse
Could it be a temporary problem on their side?
Why don't you ask EE customer service?!
PalakMi said:
Why don't you ask EE customer service?!
Click to expand...
Click to collapse
Did you even read the OP? He already did.
Sent from my Honor 8 using XDA Labs
Peterkmiles said:
Hi everyone,
First post so be gentle
I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.
My personal sim and the phone are with Three UK and my work sim is with EE.
The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.
After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.
Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).
I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.
I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.
Any ideas or any one else experienced this?
Many thanks
Click to expand...
Click to collapse
try only using EE sim in slot one and check whether issue persists?
miststudent2011 said:
try only using EE sim in slot one and check whether issue persists?
Click to expand...
Click to collapse
Try and see
PalakMi said:
Why don't you ask EE customer service?!
Click to expand...
Click to collapse
Hi,
I have and they advise no fault, they have even replaced the sim card to rule this out.
Just try with a 3rd operator on both SIM slots: that will rule out hardware problems.
As for 3G/4G, operators use different bands, but you shouldn't have any problem.

SIM Detected But No Service???

Hey Everyone. So I just received my unlocked 7 Pro from OnePlus' website, and trying to use it on T-Mobile. Took my SIM card out of my Pixel 2 XL and popped it in. Noticed when I first powered on at the beginning of setup, there is no cellular signal. Went through setup and still no signal. Even updated to 9.5.13.GM21AA and STILL no signal. It's weird because it detects the SIM card in slot 1, and even shows my phone number on the SIM, but shows Network as "Unknown" and "Disconnected, Radio Off, etc." Same exact thing on SIM slot 2. The correct APN is selected and everything. SIM still works perfectly fine in my 2 XL. Even tried a friend's T-Mobile SIM card, and the same thing. It detects the number, but no signal. Did I get a lemon? Don't think it's the SIM since I tried two different ones, and my current one still works in my 2 XL.
TL;DR
Cellular network not working even though it detects the SIM card. Does this sound like a hardware issue? Already got a RMA number to send it back, but if it's a simple fix, I'd rather do that instead of having to ship it out and wait a week to get a replacement.
Any help is much appreciated. Thanks in advance!
have you registered to network or dialed *#*#4636#*#* are you rooted or no different options to take the project fi - t apn makes my whole network setting disappear lol i fixed it google dont play nice
i have the same issue now with my 7Pro, did you manage to get it fixed?

T-Mobile 8T have dual sim if I get the dual sim tray?

So the title says it.
I have the T-Mobile 8T and I bought a cheap little dual sim tray for the 8t and was wondering if the tmobile 8T will still do dual sim with that tray?
It's in the stock tmo settings app for dual sim so I'm hoping it works
Do you have 2 imei numbers?
Arr6 said:
Do you have 2 imei numbers?
Click to expand...
Click to collapse
Would that be in the normal settings app?
spart0n said:
Would that be in the normal settings app?
Click to expand...
Click to collapse
In my settings app I only have 1 imei and an imei sv code 03
I shoved my old 7T's dual sim holder in to my Tmo 8T with my two SIM cards (if you have Tmo, get your FREE LINE during the holiday promo...).
The sim holder didn't fit all the way in but the first sim card did register and it worked fine. The phone did not report seeing the second sim. I'm wondering if that's a function of the Tmo ROM. Looking in the sim card hole you can see there are top and bottom pins... I have to wonder if flashing to the global firmware would activate the second sim....
Lost Dog said:
I shoved my old 7T's dual sim holder in to my Tmo 8T with my two SIM cards (if you have Tmo, get your FREE LINE during the holiday promo...).
The sim holder didn't fit all the way in but the first sim card did register and it worked fine. The phone did not report seeing the second sim. I'm wondering if that's a function of the Tmo ROM. Looking in the sim card hole you can see there are top and bottom pins... I have to wonder if flashing to the global firmware would activate the second sim....
Click to expand...
Click to collapse
The weird thing in the stock tmo rom it has settings for sim2 and sim1 so I would assume it would work and yep that's why I'm asking this I got the free line lol
Having two Sims on the same network won't help you very much for performance, but it's great if you need two numbers!
xocomaox said:
Having two Sims on the same network won't help you very much for performance, but it's great if you need two numbers!
Click to expand...
Click to collapse
Not only that, you could potentially use one SIM for data only ($20+/mo) and a second SIM for voice ($3/mo for Prepaid), instead of spending $60+ monthly. A different calculation on multi-line accounts though...
Unfortunately, I can confirm that, at least on the latest T-Mobile build (11.0.4.6.KB09CB), dual SIM does NOT seem to work.
I've tried it with the OEM dual SIM tray for the OnePlus 8T, which fits perfectly in the T-Mobile "OnePlus 8T+ 5G." The second SIM (SIM2 slot of the tray) is never detected and no options for it appear despite both SIMs working individually when placed in the SIM1 slot of the tray.
Lost Dog said:
Looking in the sim card hole you can see there are top and bottom pins... I have to wonder if flashing to the global firmware would activate the second sim....
Click to expand...
Click to collapse
Fortunately, people have already confirmed that the Global ROM conversion does enable dual SIM. See the Global/EU conversion thread for more.
vinay427 said:
Unfortunately, I can confirm that, at least on the latest T-Mobile build (11.0.4.6.KB09CB), dual SIM does NOT seem to work.
I've tried it with the OEM dual SIM tray for the OnePlus 8T, which fits perfectly in the T-Mobile "OnePlus 8T+ 5G." The second SIM (SIM2 slot of the tray) is never detected and no options for it appear despite both SIMs working individually when placed in the SIM1 slot of the tray.
Click to expand...
Click to collapse
Damn oh well,I'll keep the tray and my free line sim stuck in the 8t and wait for twrp then I'll switch to global firmware and try dual sim. I really just want twrp for 8t on a11
vinay427 said:
Unfortunately, I can confirm that, at least on the latest T-Mobile build (11.0.4.6.KB09CB), dual SIM does NOT seem to work.
I've tried it with the OEM dual SIM tray for the OnePlus 8T, which fits perfectly in the T-Mobile "OnePlus 8T+ 5G." The second SIM (SIM2 slot of the tray) is never detected and no options for it appear despite both SIMs working individually when placed in the SIM1 slot of the tray.
Fortunately, people have already confirmed that the Global ROM conversion does enable dual SIM. See the Global/EU conversion thread for more.
Click to expand...
Click to collapse
Thanks for confirming what we suspected. I think anyone seriously interested in dual SIM should be on global anyways.
I bet that eventually a few smart devs will dig into the T-Mobile rom and find a way to patch dual sim support back in

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