Texting Issue on T-Mobile - Samsung Galaxy Z Fold 2 Questions & Answers

I added my new Fold 2 to T-Mobile on Friday. Starting yesterday, I've been having intermittent issues only sending Texts using Samsung Messages. I can receive fine (that I know of), but I get the spinning circle for about 5 minutes before getting the notification it failed.
I called Support, they recommended I try Google Messages. He said he's heard of problems like this with the Fold 2. The couple of times since then I've been able to send. I'm not sure it's because I used a different app or it's the intermittent problem.
I just talked to one of my co-workers who has an Android AT&T and a friend with an iPhone and both were having the same texting issue so maybe this isn't limited to the Fold 2 and T-Mobile -- and only localized to the Columbus, Ohio area.

I've had issues with Google Messages on T-Mobile. It's a problem receiving and sending. It only seems to be when I'm on WiFi, so to fix the problem I turn off WiFi. It will be fine for a few days and start back up.

z fold 2 unlocked on tmo.
ive had zero issues with textra, pulse, and google messages. i even have RCS on google messages. same results on ultra note 20 5g unlocked, both on tmobile. i text mostly iphone users (i know i need more friends.. ;p)

Related

[Q] Sprint N5 users: Does anyone else get the annoying //ANDROID sms messages???

I am unfortunately a Sprint customer. I had an ordeal just getting the sim card, to simply activate a few weeks ago... but that's for another area of the forum.
I am wondering that perhaps i am getting this issue due to not having a Sprint provided N5 and since i used Google Voice for my messages, I never bothered to setup Sprint voicemail.. nor do I have an app on the phone for Sprint voicemail.
I get 2 messages.. and each time looks like this:
//ANDROID:[email protected] has sent you a Sprint Voice Message. Call 408-970-0000 toMMSN,c9c98480707,400,V68a+Im3diX//CM
It comes in every 3-4 days... and just doesn't want to stop. I don't even know how to check Sprint VM to get this cleared...
Anyone else experience this? Any suggestions to get these texts to stop?

Other carriers don't get my texts

My problem is, other carriers don't get any texts but can get phone calls from me and I can, get there texts from them and they dont get my replies. Anyone on sprint gets them. A few of my friends have AT&T and they been getting on my s#&t why I never text them back.
I show them that I have msgd them back.
Has anyone else run into this problem?
Phone is stock not rooted and my girlfriend is still on an S3 and she don't have this problem.
My dad is on AT&T and has no problem receiving sms/mms. I got a friend on Verizon and another 2 on Straight Talk. No one has issues receiving my texts or mms.
Pimpin' Like Clinton
Sprint is sending me a new phone. I couldn't figure it out and they couldn't either
Welp got the new phone and the same problem. Sprint can't fix so they have me a 72 hour window for some one from tech support to call me.
Has no one had this issue ever?
Turns out I was blocked by AT&t and T-Mobile. Don't ask how but it's fixed now

Text / MMS strangeness on ATT

Hi everyone!
Just received a new nexus 5 a few weeks ago and I love it. This is the first time I moved to Att so it took a while to port, activate, imei, this phone. Everything eventually worked and LTE seems to be working flawlessly.
However, I've been noticing that certain ppl ( both my parents iphone 5 also on att) cannot receive my txts at all. MMS or regular. However, other iPhone and android users on Att and non Att can receive my txts.
Also, my mom in law (also iphone 5 on att) cannot receive my txts when I include her in group MMS. How've, if I send her text direct, it works fine.
My APN is the default Att phone. Any ideas what I can do?
Other than these issues, everything seems great. On L 5.0.1 and have tried full resets too.
Thanks in advance for any suggestions. loving this phone!

Missing a ton of incoming calls when using internet.

Ok so its bad enough I cant talk and surf or receive data messages or notifications while on the phone.... Had to get over that...lol
To make it worse some days I am not getting incoming calls!!!!! I will get voicemails and text from people saying they tried to call me. I noticed this happens a lot when I use the internet...Even does it sometimes without me using the internet. Even test called from a land line and sure enough it rang through the land line but my note 5 never rang.
Anyone else having this problem??????
wow seems to me like samsung dropped the ball
Yes i am i think i am going to unroot but now with not getting samsung pay back i don't know.
gn4life84 said:
Ok so its bad enough I cant talk and surf or receive data messages or notifications while on the phone.... Had to get over that...lol
To make it worse some days I am not getting incoming calls!!!!! I will get voicemails and text from people saying they tried to call me. I noticed this happens a lot when I use the internet...Even does it sometimes without me using the internet. Even test called from a land line and sure enough it rang through the land line but my note 5 never rang.
Anyone else having this problem??????
Click to expand...
Click to collapse
I just came across this thread by chance. I am having the exact same problems though initially thought that my network provider (in the UK) made a mess of things when switching my number to a nano sim. It is simply the most annoying problem ever, though I have yet to identify whether this is a problem with the handset or the software. I regularly get messages stating that I have "X" amount of voicemails and have even conducted a similar test to yours with the same result. For the record my handset is the N920c (I'm assuming you have an american variant) which would hopefully imply that this is a software issue?
EDIT:
There are several ways to try and fix this, though so far I none have worked for me (particularly because of my variant of Note 5). It seems we are not the only ones who have had this problem - a quick google search indicates people with various phones on various networks over the course of the last 5 years have had this problem and the fixes are very generic:
- Try and disable VoLTE (Voice over LTE) under call settings - this seems to be the most common fix.
- Get a new nano sim from your service provider.
- Ask your provider to disconnect then reconnect your phone from their network.
- Disable the "do not disturb" option under settings (if there is one.).
Mitha88 said:
I just came across this thread by chance. I am having the exact same problems though initially thought that my network provider (in the UK) made a mess of things when switching my number to a nano sim. It is simply the most annoying problem ever, though I have yet to identify whether this is a problem with the handset or the software. I regularly get messages stating that I have "X" amount of voicemails and have even conducted a similar test to yours with the same result. For the record my handset is the N920c (I'm assuming you have an american variant) which would hopefully imply that this is a software issue?
EDIT:
There are several ways to try and fix this, though so far I none have worked for me (particularly because of my variant of Note 5). It seems we are not the only ones who have had this problem - a quick google search indicates people with various phones on various networks over the course of the last 5 years have had this problem and the fixes are very generic:
- Try and disable VoLTE (Voice over LTE) under call settings - this seems to be the most common fix.
- Get a new nano sim from your service provider.
- Ask your provider to disconnect then reconnect your phone from their network.
- Disable the "do not disturb" option under settings (if there is one.).
Click to expand...
Click to collapse
I called sprint store ( my service provider)... they told me they never heard of that issue before with the note 5. Yes i have an American Samsung Note 5 through them.
They had me dial ##72786#.....This did some type of update to my phone and I think disconnect then reconnect my phone to their network.
Not sure if this did anything will have to wait and see. I did have to use my internet to show a store an online coupon....and for once it worked in a timely manner. So use to this phone never working when I need it to.
Overall my internet or phone does not work in the places I use to be able to use my Note 2 in everyday. Have no idea if its a Sprint or Samsung issue... Leaning towards Sprint. Just sick of it... If anyone else offered truly unlimited and unthrotled data I would switch in a second. I wouldn't even switch I would just stick sprint with the remainder of my contract and eventually get it removed from my credit report...
Some other issues I was having...
-random resets sometimes several times a day
-Erratic battery life...
-Would take AT LEAST 20-45 seconds before it would dial an outgoing call
The reset might of fixed these...
gn4life84 said:
I called sprint store ( my service provider)... they told me they never heard of that issue before with the note 5. Yes i have an American Samsung Note 5 through them.
They had me dial ##72786#.....This did some type of update to my phone and I think disconnect then reconnect my phone to their network.
Not sure if this did anything will have to wait and see. I did have to use my internet to show a store an online coupon....and for once it worked in a timely manner. So use to this phone never working when I need it to.
Overall my internet or phone does not work in the places I use to be able to use my Note 2 in everyday. Have no idea if its a Sprint or Samsung issue... Leaning towards Sprint. Just sick of it... If anyone else offered truly unlimited and unthrotled data I would switch in a second. I wouldn't even switch I would just stick sprint with the remainder of my contract and eventually get it removed from my credit report...
Some other issues I was having...
-random resets sometimes several times a day
-Erratic battery life...
-Would take AT LEAST 20-45 seconds before it would dial an outgoing call
The reset might of fixed these...
Click to expand...
Click to collapse
So it seems that getting your line disconnected/reconnected has also worked for several other people too; which correlates with your experience. Let me know how it has been performing since the reset/re-connection if you can. Whilst I haven't had the random resets I do get inconsistent battery life and I definitely still have the 20+ seconds dial out problem. Like I said, I have found threads were people have had the exact same problem over many years with different phones/providers which leads me to believe it has something to do with the way companies set-up a new phone line for customers.
Mitha88 said:
So it seems that getting your line disconnected/reconnected has also worked for several other people too; which correlates with your experience. Let me know how it has been performing since the reset/re-connection if you can. Whilst I haven't had the random resets I do get inconsistent battery life and I definitely still have the 20+ seconds dial out problem. Like I said, I have found threads were people have had the exact same problem over many years with different phones/providers which leads me to believe it has something to do with the way companies set-up a new phone line for customers.
Click to expand...
Click to collapse
Did not work still missing a ton of incoming calls. Important business calls at that..
I have the same exact problem. I am leaning towards samsung for this. My wife's note 2 is always ringing and my note 4 and 5 is right next to it and doesn't ring when I try calling.
Sent from my SM-N920P using XDA Free mobile app
I have the American variant of the note 5 for sprint & never had that problem & my phone is rooted running moar rom v1.3
Im having issues too with signal drops, is like samsung doesnt recognize quick when 4g switches to 3g a 2g and it freezes on 4g not letting me watch anything until it switches to 3g and everything starts running again...in some cases it will just drop all data..i called and they did all they can do and still having the issues...anyone know how to end lease returning phones brand new and not having to pay full price of the phones??
randy021186 said:
I have the same exact problem. I am leaning towards samsung for this. My wife's note 2 is always ringing and my note 4 and 5 is right next to it and doesn't ring when I try calling.
Sent from my SM-N920P using XDA Free mobile app
Click to expand...
Click to collapse
Exactly. Been saying in every thread how my Note 2 never would do this. Missing IMPORTANT calls is not an upgrade.
smallyetzon said:
I'm having issues too with signal drops, is like Samsung doesn't recognize quick when 4g switches to 3g a 2g and it freezes on 4g not letting me watch anything until it switches to 3g and everything starts running again...in some cases it will just drop all data..i called and they did all they can do and still having the issues...anyone know how to end lease returning phones brand new and not having to pay full price of the phones??
Click to expand...
Click to collapse
I am in the same boat with you I want out of this contract and lease. Been on the phone with tech for hours. Been given the run around at the store....Only for them to waste my time. Yet I'm still on the hook every month for a high priced plan, lease fee, and the $200 deposit for the "upgrade". This has caused me lost money business wise and missed opportunities socially as a single active person. Really don't see how they can keep me in this contract at this point. To the point where I'm ready to walk away.
What can we do? This is not right. I have also lost business calls. It is not only sprint. ..Verizon customers have the same issue.
Sent from my SM-N920P using XDA Free mobile app
randy021186 said:
What can we do? This is not right. I have also lost business calls. It is not only sprint. ..Verizon customers have the same issue.
Sent from my SM-N920P using XDA Free mobile app
Click to expand...
Click to collapse
I'm at a loss too. I don't know what to do. Who has the time in their day to spend hours on the phone or go into the store during my working hours several times to get nothing solved. My next move is to just walk away from my contract with the phone and hope i can get it unlocked onto Metro PCS because they are the only other unlimited data that doesn't bottle neck data speed.
Wow it's got to be the device than if Verizon is having the issue too. Sprint store claims that everyone loves the note 5 and they have never had this problem. Let me know what you plan on doing to please.

OP7 Pro GM1910 on MetroPcs

Hello everyone,
I am having a problem with this phone I bought couple weeks ago. I am using it on Metro by TMobile. Only problem is that I cannot receive text messages from ATT, Verizon, etc not on the same network as me. I can receive texts from TMobile and MetroPCS numbers without a problem.
I can send texts without any problem and everybody receives my texts. Not receiving texts is becoming problem because all these apps send me Temporary Pin to log into my bank accounts. Those type of messages don't come through either. I cannot activate my Uber account, etc.
I have talked with MetroPCS customer service and as usual they do not know anything. They haven't even heard about OnePlus. When I tell them I have OnePlus, they all go is that Samsung, Motorola? You get the idea.
One more thing to mention, I was receiving texts fine until Last Sunday, which is 5 days ago. Problem started on Monday March 30/2020.
Is there anyone having or had the same problem? How did you fix it? Or any ideas? I will take any suggestions.
So far, I did factory reset = no-go. Installed custom rom=no-go. Installed both Stable and Beta latest=no-go.
I have seen online people with Verizon were having the same problem, and they called their customer service to tag their phones as CDMA-less device. Then, texts started working fine.
I know GM1910 is a Chinese version, but out of all things, text messages don't work? I get LTE, send or receive calls, and send texts just fine. One interesting thing happened. When customer service guy reset my line, I got all the messages that were hanging there come to me at once. Then after that, no new messages.
This is my last resort. Fellow XDA-ers. Help me please!
I am in Los Angeles, CA.
PS: does it have anything to do with TMobile and Sprint merging, *ucking *hit up for Metro?
We have one gm1917 on metro and one on Verizon. No problem with text messages. Are you running the international rom? Stock Android messages? Did you try enabling rcs to see if that helps?

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