Problem: Screen Horizontal Lines When Dim in 120hz and low light - Samsung Galaxy Note 20 Ultra Questions & Answers

Hi,
My Note 20 ultra has some Display problems.
When my phone is on a lower brightness and Adaptive(120Hz) refresh rate setting on a grey background, I can see all sorts of funky horizontal lines across it.
(except gallery - i think the refresh rate reduce to 60hz in gallery automatically so in gallery you can't see the problem).
I see them big time on settings screens or Apps where there is a gradient of gray.
see the attached Picture. Two pics with 120Hz(Adaptive) Display Refresh Rate and others with 60hz!
Note: the problem seems to be more than real in these pictures because of camera, with eyes you can't see such this bad!
Any one here with this problem?

Is this something wrong with the phone? Or is that normal?

60
saidgta said:
Is this something wrong with the phone? Or is that normal?
Click to expand...
Click to collapse
normal for amoled screen

saidgta said:
Is this something wrong with the phone? Or is that normal?
Click to expand...
Click to collapse
You have a defective display get it replaced ,& no this isn't normal with oled screens

You can see the lines with your eyes or just with the cam?
Normal for a cam image... try decreasing shutter speed, a lot.

blackhawk said:
You can see the lines with your eyes or just with the cam?
Normal for a cam image... try decreasing shutter speed, a lot.
Click to expand...
Click to collapse
I can see with eyes but very rare, just when the screen is on 120 Hz and lowest brightness. On 60Hz everything's ok!

saidgta said:
I can see with eyes but very rare, just when the screen is on 120 Hz and lowest brightness. On 60Hz everything's ok!
Click to expand...
Click to collapse
Is that in a completely dark room?
If you're not using a incandescent light source for room lighting that may cause it.
Otherwise regardless of screen brightness or display frequency it should be not be showing anything except what's being displayed.
At that price it better be spot on.

Yes, that's in a completely dark room.
The horizontal lines is static, not moving. And you can see just in Gray Backgrounds with lowest brightness and 120hz.

screen lines
Hi. I just got my Note 20 Ultra and I have the same problem. I see streaks in my photos. If I switch between 60 and 120Hz, sometimes the lines disappear, but not always.

saidgta said:
Yes, that's in a completely dark room.
The horizontal lines is static, not moving. And you can see just in Gray Backgrounds with lowest brightness and 120hz.
Click to expand...
Click to collapse
Not good. Was thinking maybe background LED lighting might be "strobing" it.
Probably a firmware issue but could hardware is my guess.
Maybe software... try clearing the system cache on boot menu, a hard reboot and clearing graphic driver data even if it reads zero. If you have PD MDM use that to clear instead of in Settings.

Mine does the same. I think they all do it some people just don't notice it.

coilbio said:
Mine does the same. I think they all do it some people just don't notice it.
Click to expand...
Click to collapse
Yes, I know someone that replaced the phone, but new phone has the issue too.

coilbio said:
Mine does the same. I think they all do it some people just don't notice it.
Click to expand...
Click to collapse
Do you normally use that low a level at night?
I have excellent center vision; my 10+ goes dimmer than I will ever use. No flicker or color anomalies though.
It may be the physical hardware limits of the device or they may eventually patch a firmware flaw.
They also may have inadvertently set the lower limit of the brightness too low...
If it doesn't effect night usage I might ignore it.
Samsung can be notoriously slow at fixing firmware/software glitches in their products.
Amazingly even after almost 2 years they are still patching both firmware and software on the original Buds. They now perform much better then a year ago. Crazy.

blackhawk said:
Do you normally use that low a level at night?
I have excellent center vision; my 10+ goes dimmer than I will ever use. No flicker or color anomalies though.
It may be the physical hardware limits of the device or they may eventually patch a firmware flaw.
They also may have inadvertently set the lower limit of the brightness too low...
If it doesn't effect night usage I might ignore it.
Samsung can be notoriously slow at fixing firmware/software glitches in their products.
Amazingly even after almost 2 years they are still patching both firmware and software on the original Buds. They now perform much better then a year ago. Crazy.
Click to expand...
Click to collapse
Frankly it's always visible since I know what to look for. when I'm not looking for the it, it's when it's really annoying to see.
I have a note 9 and a 10+ which I still daily drive both on their own sims. The difference in screens is very noticeable. The 120 hz mode is the problem. Put the phone in full resolution and it's way better.
The screen on the n20u is less vibrant than my other notes, but it's more color accurate so I like that.

coilbio said:
Mine does the same. I think they all do it some people just don't notice it.
Click to expand...
Click to collapse
coilbio said:
Frankly it's always visible since I know what to look for. when I'm not looking for the it, it's when it's really annoying to see.
I have a note 9 and a 10+ which I still daily drive both on their own sims. The difference in screens is very noticeable. The 120 hz mode is the problem. Put the phone in full resolution and it's way better.
The screen on the n20u is less vibrant than my other notes, but it's more color accurate so I like that.
Click to expand...
Click to collapse
That's seems annoying. Guess using a lower frequency at night be the easiest solution. Sammy throws out a lot of betaware that needs more work...
On the 10+ Pie the display settings are goofy for screen mode. If you set it to "vivid" it's way oversaturated. Natural is the best setting but you have little ability to dail it in much more than that.
I'm curious about these controls on the 20U and Q.
Any improvement?

blackhawk said:
That's seems annoying. Guess using a lower frequency at night be the easiest solution. Sammy throws out a lot of betaware that needs more work...
On the 10+ Pie the display settings are goofy for screen mode. If you set it to "vivid" it's way oversaturated. Natural is the best setting but you have little ability to dail it in much more than that.
I'm curious about these controls on the 20U and Q.
Any improvement?
Click to expand...
Click to collapse
Honestly don't notice a difference switching between the two in n20u, on note 10+ yes big difference.
So I tried the green slider mod setting where you dial it all the way down under advanced display setting.
Its not much of a difference, it does reduce it a little. The screen becomes purple dominant obviously but the green fringes still show.

coilbio said:
Mine does the same. I think they all do it some people just don't notice it.
Click to expand...
Click to collapse
coilbio said:
Frankly it's always visible since I know what to look for. when I'm not looking for the it, it's when it's really annoying to see.
I have a note 9 and a 10+ which I still daily drive both on their own sims. The difference in screens is very noticeable. The 120 hz mode is the problem. Put the phone in full resolution and it's way better.
The screen on the n20u is less vibrant than my other notes, but it's more color accurate so I like that.
Click to expand...
Click to collapse
coilbio said:
Honestly don't notice a difference switching between the two in n20u, on note 10+ yes big difference.
So I tried the green slider mod setting where you dial it all the way down under advanced display setting.
Its not much of a difference, it does reduce it a little. The screen becomes purple dominant obviously but the green fringes still show.
Click to expand...
Click to collapse
On the 10+ the color sliders are weak too.
A 3rd party overlay app works but is a pain.
Overlay apps won't work with Q though I believe.
Rather sloppy of Goggle and Samsung... this is an ongoing issue with Androids; no color calibration
Fortunately the 10+'s aren't too bad but it the color blind coders need to get up to speed...
Androids need color calibration.

OLEDS are horrible sceens, but similarly to screen-to-body ratio we have brightness race now, a useless but review-happy attribute which does help your eyes only in very rare situations. Otherwise it makes your eyes tired with pulsing. For use in dark these screens are bad. You will also got ugly backbleeding as a bonus. Horror movies are unwatchable.
I have this with each phone nowadays, and there's no escape from it. I can see the lines on Note20U too, of course. It even blinks when you're tired. The backbleeding is rather uniform tho and not so intensive.
Funny as I use mobile 90% in dark, i prefer dark mode, and i like dark movies Killer trio.

doggydog2 said:
OLEDS are horrible sceens, but similarly to screen-to-body ratio we have brightness race now, a useless but review-happy attribute which does help your eyes only in very rare situations. Otherwise it makes your eyes tired with pulsing. For use in dark these screens are bad. You will also got ugly backbleeding as a bonus. Horror movies are unwatchable.
I have this with each phone nowadays, and there's no escape from it. I can see the lines on Note20U too, of course. It even blinks when you're tired. The backbleeding is rather uniform tho and not so intensive.
Funny as I use mobile 90% in dark, i prefer dark mode, and i like dark movies Killer trio.
Click to expand...
Click to collapse
It's not the OLEDs that are the issue as the display on my 10+ is the best display I ever used.
It's the firmware/drivers and perhaps the >60 hz hardware. It's very disconcerting that it's not sorted out yet.
Well that's Samsung. It may be fixed. Samsung just pushed out yet another Buds+ firmware update today. Wow. They keep trying, I'll give them that... the best the Buds+ ever sounded.
So there's hope. The bad news is it will most likely need to be a firmware update if it is fixable.
Flashing the Buds is a lot easier (and less risky) than patching the bloody phone firmware.
Based on issues like this and the abomination that Q and above are, I may simply buy another backup 10+ 512gb phone running on Pie and call it good for the next 3 years.
Both Samsung and Goggle/Android have been practicing drop the ball like drooling kindergarten ftards lately

saidgta said:
Hi,
My Note 20 ultra has some Display problems.
When my phone is on a lower brightness and Adaptive(120Hz) refresh rate setting on a grey background, I can see all sorts of funky horizontal lines across it.
(except gallery - i think the refresh rate reduce to 60hz in gallery automatically so in gallery you can't see the problem).
I see them big time on settings screens or Apps where there is a gradient of gray.
see the attached Picture. Two pics with 120Hz(Adaptive) Display Refresh Rate and others with 60hz!
Note: the problem seems to be more than real in these pictures because of camera, with eyes you can't see such this bad!
Any one here with this problem?
Click to expand...
Click to collapse
I have same issue..! Have you sorted out this issue!?

Related

Display isn't bright?

Have had the Note 20 Ultra from T-Mobile since Wednesday and then phones been be great except for two flaws. One is native gestures still not working 100% smooth with third party launchers - which is okay, I am using FNG anyway, but another is the screen brightness.
Despite being in direct sunlight, the panel doesn't get bright. Samsung claims 1500 nits of brightness, it definitely doesn't get there through either manually sliding the brightness or setting it to auto brightness. Definitely isn't as bright as my OnePlus 8 Pro.
I've annoyingly factory reset the phone to no avail. Anyone else having issues?
Yes, it's not great .... my Note 8 is brighter in normal use.
The panel does get brighter in strong daylight but the maximum manual brightness is poor.
AhsanU said:
Have had the Note 20 Ultra from T-Mobile since Wednesday and then phones been be great except for two flaws. One is native gestures still not working 100% smooth with third party launchers - which is okay, I am using FNG anyway, but another is the screen brightness.
Despite being in direct sunlight, the panel doesn't get bright. Samsung claims 1500 nits of brightness, it definitely doesn't get there through either manually sliding the brightness or setting it to auto brightness. Definitely isn't as bright as my OnePlus 8 Pro.
I've annoyingly factory reset the phone to no avail. Anyone else having issues?
Click to expand...
Click to collapse
It is some kind of protection bec extra brightness for long time damage Amoled displays so they decided to limit it in normal usage
It's bright but the white point is um, weird.
Reminds me of the Surface Pro IPS panels, always, always, too green!
And the ability to adjust RGB levels has nary an effect!
I want the ability to calibrate the display properly FFS!
I know it's a decent display but gimping the calibration ability makes about as much sense as putting bias ply tires on a Ferrari!
cpufrost said:
It's bright but the white point is um, weird.
Reminds me of the Surface Pro IPS panels, always, always, too green!
And the ability to adjust RGB levels has nary an effect!
I want the ability to calibrate the display properly FFS!
I know it's a decent display but gimping the calibration ability makes about as much sense as putting bias ply tires on a Ferrari!
Click to expand...
Click to collapse
If you read what samsung say about its Dynamic Amoled panels you will understand why the white looks weird , they have implemented a Hardware blue light filter which filters the harmful blue light emissions that is why all new samsung displays show white a llitle yellowish , It might not be the best looking but is is safe for your eyes and renders a more accurate colors.
hoss_n2 said:
If you read what samsung say about its Dynamic Amoled panels you will understand why the white looks weird , they have implemented a Hardware blue light filter which filters the harmful blue light emissions that is why all new samsung displays show white a llitle yellowish , It might not be the best looking but is is safe for your eyes and renders a more accurate colors.
Click to expand...
Click to collapse
What's the point of having that?
It's clearly inferior to my professional displays.
Proper calibration and white point is *everything*.
It does NOT look yellowish, it has too much green.
That looks horrible.
After using it for a day I cannot believe how much better my Mac, 11 Pro Max and S20 Ultra looks.
Can you please tell me if the screen isn't bright if adaptive mode is turned off? (120hz)
Sent from my SM-N975F using Tapatalk
Brava27 said:
Can you please tell me if the screen isn't bright if adaptive mode is turned off? (120hz)
Sent from my SM-N975F using Tapatalk
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Click to collapse
Its significantly brighter with it off
mickeyleah said:
Its significantly brighter with it off
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Click to collapse
Yeah, that is what someone pointed out. Thanks
Compared to the Note 10+ it's significantly brighter even in 120Hz, and I often need to lower it even with the adaptive brightness on.
It's somewhere around 1/5 or 1/6th of the brightness bar.

Note 20 ultra, should I max out the resolution or go for the 120 hz refresh rate?

should I max out the resolution or go for the 120 hz refresh rate?
Havok101 said:
should I max out the resolution or go for the 120 hz refresh rate?
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Click to collapse
I choose the third option...96Hz refresh rate[emoji16]
Sent from my Gorgeous Samsung Galaxy Note 20 Ultra SM-N985F using Tapatalk
d4rkkn16ht said:
I choose the third option...96Hz refresh rate[emoji16]
Sent from my Gorgeous Samsung Galaxy Note 20 Ultra SM-N985F using Tapatalk
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Click to collapse
I choose max resolution as i can see the difference, i dont see any difference between 60, 96 and 120 Hz unless i go to a test site. I also dont like constant screen flickering that occurs with the adaptive mode so for me i like the consistent 60 Hz at Max resolution. I have no games that use 120 Hz if i did then i would change to 120 Hz before starting the game.
120Hz no question for me, I couldn't even see the difference between FHD+ and QHD+ on my S20U, haven't bothered even trying it on my N20U
120Hz all the way. I can not see the difference in resolution anyway. Plus I have a 1440P monitor if I "need" things bigger.
Max resolution has way less screen artifacts.
Also doesn't have the green tint and color banding, or resolution lines the 120hz produces.
I have mine at 96hz and a bixby routine setup to change the res and refresh rate to Qhd/standard for certain apps. Mainly, streaming services. Once I close out, it changes back to 1080/adaptive.
We all see / perceive differently.
My preference is 120hz adaptive refresh rate.
coilbio said:
Max resolution has way less screen artifacts.
Also doesn't have the green tint and color banding, or resolution lines the 120hz produces.
Click to expand...
Click to collapse
I have never seen any of the reference issues on mine.
d_ganggreen said:
I have never seen any of the reference issues on mine.
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Click to collapse
Go in a dark room, even though I can distinguish them in normal lighting.
Here's an easy way to see them,
Download google messages if you don't already use it, use dark mode. Create a message thread, keep it blank for best results, hit the search and then drop the keyboard down. That background is perfect to showcase the green tint, color banding and uneven tone at the same time.
On my note 10+ and note 9 it's a perfect even grey.
I've tried that background with every note 20u on display in best buy with same distortions showing up.
The samsung reps even noticed it after asking me what I was doing lol.
My best friend is a regional manager for tmobile and he's noticed all the handsets he's looked at have it too.
I really do believe every n20u has this issue, if not every north america n20u has it.
If you don't notice it, try another phone and compare them side to side, it's should be obvious then.
coilbio said:
Go in a dark room, even though I can distinguish them in normal lighting.
Here's an easy way to see them,
Download google messages if you don't already use it, use dark mode. Create a message thread or go to any message thread, hit the search and then drop the keyboard down. That background is perfect to showcase the green tint, color banding and uneven tone at the same time.
On my note 10+ and note 9 it's a perfect even grey.
I've tried that background with every note 20u on display in best buy with same distortions showing up.
The samsung reps even noticed it after asking me what I was doing lol.
My best friend is a regional manager for tmobile and he's noticed all the handsets he's looked at have it too.
I really do believe every n20u has this issue, if not every north america n20u has it.
If you don't notice it, try another phone and compare them side to side, it's should be obvious then.
Click to expand...
Click to collapse
Is it not Google messages with the tint? You should be able to replicate it with any dark screen not just Google Messages, if it is the display itself.
*Detection* said:
Is it not Google messages with the tint? You should be able to replicate it with any dark screen not just Google Messages, if it is the display itself.
Click to expand...
Click to collapse
No because on my note 9 and 10+, my girlfriend's pixel 4 its a solid grey background without the artifacts.
I'm just letting you guys know the easiest way for you guys to see it. It definitely shows up on all of Google's apps that use that dark mode background
I chose max resolution at 60Hz, the battery endurance matters to me especially when I'm using Exynos..
I also respect those who like to have 120Hz at 1080p, that unavoidable smoothness definitely matters.
I wish it had a bigger battery & ran at 1440p at 120Hz.
*Detection* said:
Is it not Google messages with the tint? You should be able to replicate it with any dark screen not just Google Messages, if it is the display itself.
Click to expand...
Click to collapse
Its not the messages he is trying to give you an easy reference color, the default dark mode background color of google msgs makes it easy. One can download grey wallpapers to see the same effect.
Max resolution for me. Don't notice a difference at 120hz
Sent from my SM-N975U using Tapatalk
I keep mine at 60hz and 1080p. Can't really tell the difference in resolution from full and qhd. And I can tell the difference in 60 and 120hz but only if I go looking for it. I'd rather have battery life than gimmicks. Although I do switch over to 120hz for the 1 or 2 games I play that support it. Really the only place the faster refresh is an advantage.
warriorvibhu said:
Its not the messages he is trying to give you an easy reference color, the default dark mode background color of google msgs makes it easy. One can download grey wallpapers to see the same effect.
Click to expand...
Click to collapse
I guess I still don't get it, that or I got a lucky one. I don't use google messages, but I did put a plain gray screen on and I don't see any green. I don't have any issues with the google apps that I use either (maps, youtube, youtube music).
Max resolution here as well.
d_ganggreen said:
I guess I still don't get it, that or I got a lucky one. I don't use google messages, but I did put a plain gray screen on and I don't see any green. I don't have any issues with the google apps that I use either (maps, youtube, youtube music).
Click to expand...
Click to collapse
May be or if you have note 8 or 9 or 10 try putting the same wallpaper on both the phones and see. i think i uploaded a side by side pic somewhere on the forum of a note 8 and note 20 Ultra having same wallpaper you can see the difference.
120Hz is so smooth and enjoyable so I stick with it.
I never experienced any flickering or issue so far.

S21's are brighter in phone stores

Today i was measuring s21 brightness in the store and was shocked i was getting 850lux readings (from s10+ sensor) meanwhile 12 pro max was showing 780 lux. I wanted to compare two phones next to eachother but guy says they cannot take the phones away from the table. Though, super lucky, the guy himself owned an s21(this is not a samsung store in case you missed) and lets me compare them side by side. I compare and s21 is noticably dimmer, very close to my s10+. Now im confused, i got brighter readings then why?
So i took his phone to the store s21 and there was a huge brightness difference. We updated both s21's and after letting them cool down (cuz they dim when hot) the results were still same. His s21 was nowhere near store s21's brightness. His s21 gave about 500lux reading meanwhile store one gave 850.
Take the numbers with a grain of salt since the sensor is s10+ and brightness reading changes depending on if you hold the measured device diagonal or straight.
But turns out review sites arent wrong. S21s manual brightness is rated at 400 nits which explains why its so close to my s10+(310) and so far from 12 pro max.(800) Meanwhile store s21 shows 800nits manually.
So if you were to buy it, you only get 400 nits manually. I suppose its a trick to make you believe the screen is super bright but its only in the store.
By enabling video enhancher and opening up youtube, guys s21 also goes up to 800nits, but only in that youtube app and video player (maybe one more thing i forgot too) Keep that in mind if you are shopping for a s21.
Edit: (in case you are curious, store s21 showed 800nits whetever auto brightness was on or off)
Firmware.
blackhawk said:
Firmware.
Click to expand...
Click to collapse
We updated both phones to latest if thats what you mean.
But i saw a "display mode"( i am from turkey so dont know exact translation) in store s21 which said stuff like " dont turn this on/off if you arent autohorized. It does stuff like reset the phone regularly" and some bunch of other stuff. It wasnt written there but i suppose this brightness boost comes from that "display mode" or "exhibition mode"
Maybe another one of tricks in the Samsung bag of marketing tricks that they are notorious for.
Operating at or near full brightness with a OLED display is never a good idea though.
You can kill them fast like this especially in direct sunlight.
It's not just the OLEDs in the display, there are thousands of mosfets in there too and very little heat sinking capacity for all of them. The brighter it is, the more heat the display needs to dissipate.
A lot of that heat is dissipated through the front of display it's self.
blackhawk said:
Maybe another one of tricks in the Samsung bag of marketing tricks that they are notorious for.
Operating at or near full brightness with a OLED display is never a good idea though.
You can kill them fast like this especially in direct sunlight.
It's not just the OLEDs in the display, there are thousands of mosfets in there too and very little heat sinking capacity for all of them. The brighter it is, the more heat the display needs to dissipate.
A lot of that heat is dissipated through the front of display it's self.
Click to expand...
Click to collapse
Yea but moderation is key. Not like we will use max all the time, but being able to go max whenever we desire is a good experience. Much better than feeling like your display could do better.(know from my s10+)
I think heat isnt much of a concern either since all displays dim when phone reaches a certain temeperature, automatically.
Besides, subpixels wont be max intensity all the time when watching vids or playing games so its not that bad.
As long as you dont blast max brightness 7/24 it should be fine imo
theblitz707 said:
Yea but moderation is key. Not like we will use max all the time, but being able to go max whenever we desire is a good experience. Much better than feeling like your display could do better.(know from my s10+)
I think heat isnt much of a concern either since all displays dim when phone reaches a certain temeperature, automatically.
Besides, subpixels wont be max intensity all the time when watching vids or playing games so its not that bad.
As long as you dont blast max brightness 7/24 it should be fine imo
Click to expand...
Click to collapse
High energy blue OLEDs fail first... there already been people reporting "burn in" with OLED displays.
They have a finite lifespan; the brightest stars burn the shortest.
As for thermal throttling, sometimes it works other times things get cooked.
blackhawk said:
High energy blue OLEDs fail first... there already been people reporting "burn in" with OLED displays.
They have a finite lifespan; the brightest stars burn the shortest.
As for thermal throttling, sometimes it works other times things get cooked.
Click to expand...
Click to collapse
Burn in could be a display lottery i guess. Of course oleds are very susceptible to it but i think it happening in 1-2 years is too fast unless like, someone uses it at max brightness for few hours every day with white navigation showing(very static). I guess ill have to see how my s10+ fares, so far no issues kind of a heavy user here.

Note20 Ultra screen wearing poorly after a year

So I've had the Note20 Ultra 512 GB since release last year. Image retention has always been there, but never resulted in burn in so I ignored that. However, now the screen uniformity is getting worse. The area around the fingerprint sensor and a rectangle about half an inch around the edges of the screen are a different darkness level. It's very visible on gray screens and medium colors at any brightness. I also have an S20+ that is not exhibiting any of the issues I see here. I remember having my Note 9 under neon lights and the half inch ring was noticeable, but could not be seen in normal lighting or dark environments. I was hoping to pass this phone to a family member when the S22 Ultra comes out, but I have concerns about screen longevity. Anyone else noticing this?
See this for an example:
https://www.reddit.com/r/GalaxyNote20/comments/l0svom
The S22U is worse from what I'm seeing; a lot of display issues. Display just going black after a reboot or charge, whatever... dead as Zed.
Plus no SD card slot, no native spen and running on the dog OS Android 11. All that for a premium flagship price. Yes, well...
What brightness level are you running it at?
Use it in direct sunlight except occasionally for a few seconds?
I keep my N10+ at less than 50% about 99% of the time. I use dark mode and near black wallpaper. Minimum red icons. Mostly because I prefer not burning out my eyes but also OLED preservation. I use manual brightness control only.
At 2 years my heavily used 10+ shows no display degradation even compared to my new one.
See what you, use ScreenTest to make sure you actually have any changes with the display. You really shouldn't. If you been conservative with your brightness and you have degradation it's likely a design and/or manufacturing fubar.
Samsung runs hot and cold. This year has been a bad year for Samsung.
Next year isn't any better plus Android OS is tanking. Even if Samsung does manage to pull a Note out of their assets, I'll wait a year to buy it.
See what kind of feedback it's getting and if the Android OS completely turns into a sour green Apple
I punched out and went with a know good workhouse for the next 2-3 years. I just wasn't liking what I saw... and the 10+'s just keep on ticking.
blackhawk said:
What brightness level are you running it at?
Use it in direct sunlight except occasionally for a few seconds?
I keep my N10+ at less than 50% about 99% of the time. I use dark mode and near black wallpaper. Minimum red icons. Mostly because I prefer not burning out my eyes but also OLED preservation. I use manual brightness control only.
At 2 years my heavily used 10+ shows no display degradation even compared to my new one.
See what you, use ScreenTest to make sure you actually have any changes with the display. You really shouldn't. If you been conservative with your brightness and you have degradation it's likely a design and/or manufacturing fubar.
Samsung runs hot and cold. This year has been a bad year for Samsung.
Click to expand...
Click to collapse
Using it at 40-50% brightness. The screen looks fine in decent lighting, but in a darker room I can see the shaded areas clearly. When using a light theme or pure black, everything looks great as well. I just find it odd how much more noticeable artifacts are on these screens than on the S20+ and Note 9.
Guyinlaca said:
Using it at 40-50% brightness. The screen looks fine in decent lighting, but in a darker room I can see the shaded areas clearly. When using a light theme or pure black, everything looks great as well. I just find it odd how much more noticeable artifacts are on these screens than on the S20+ and Note 9.
Click to expand...
Click to collapse
That's not excessive...
The ScreenTest app will help you see what is degraded. Blue pixels tend to degrade first, red last.
is the original screen protector still on?
raul6 said:
is the original screen protector still on?
Click to expand...
Click to collapse
The US models don't come with screen protectors. The glass has held up decently with only 2 tiny hairline scratches that are only visible in sunlight.
Guyinlaca said:
So I've had the Note20 Ultra 512 GB since release last year. Image retention has always been there, but never resulted in burn in so I ignored that. However, now the screen uniformity is getting worse. The area around the fingerprint sensor and a rectangle about half an inch around the edges of the screen are a different darkness level. It's very visible on gray screens and medium colors at any brightness. I also have an S20+ that is not exhibiting any of the issues I see here. I remember having my Note 9 under neon lights and the half inch ring was noticeable, but could not be seen in normal lighting or dark environments. I was hoping to pass this phone to a family member when the S22 Ultra comes out, but I have concerns about screen longevity. Anyone else noticing this?
See this for an example:
https://www.reddit.com/r/GalaxyNote20/comments/l0svom
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Click to collapse
Wow I have exactly the same issue. Exactly the ring and rectangle above. I thought it was because of some image that created such a high contrast, but since you have the same issue then it's a hardware issue.
And it's only visible on some shades of grey. Not on black, not on white. So strange
since many devices have the same burn-in pattern, do you believe it has something to do with its internal components (rather than the display's pixels)?
Like the charging circuit for example?
This problem is getting much worse and is now visible at all times regardless of brightness. It likely will result in an unusable screen soon. I will try reaching out to Verizon and/or Samsung to get a resolution. This is totally unacceptable for a phone that only been used a little over a year. Here is what it looks like at 50% Brightness, and 10% Brightness. The Note 9 and 10 Plus lasted over 2 years with no such problems.

Question Galaxy S22 Ultra green tint when looking from the top (bad viewing angles) Problem

My Galaxy S22 Ultra has a really bad color shift when looking from the top. The screen gets a green tint even when you are looking only a few degrees from the top. You can see it here:
https://imgur.com/gUDFh2Z
(It's more apparent in real life than in this picture)
Looking from all other angles than the top the display looks fine. But it looks like the screen is shimmering if you turn the phone a little. I tried to caputre the effect on this video:
https://imgur.com/e7PghPU
I have my display set to WQHD+, adaptive refresh rate and vivid mode. The brightness when I took the photo was around 60%, but the problem occurs at all brightness levels.
My previous phone, the Galaxy S20 5G, doesn't suffer from this problem. The screen does not change color at all when I look at it from a slightly different angle.
https://imgur.com/H2S3KwV
So I'm wondering if other S22 Ultra users have had the same problem or if my phone is just broken and I should replace it?
Thx for your help
I have to admit I don't "see" it. I think the brigthness and the rounded edges may cause a somewhat "dark" line depending on viewing angle but I don't think it's a defect.
joancolmenares said:
I have to admit I don't "see" it. I think the brigthness and the rounded edges may cause a somewhat "dark" line depending on viewing angle but I don't think it's a defect.
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I also do not think that it is a manufacturing defect because I checked all the devices around me and they were the same degree of green, do you think it is because of the new type of glass Victus 7 Plus
I had the Note20U and it was common to see that on the edge on white backgrounds, which is why you can't see it in "flat" phones like the s21U and S22 non ultra series. I think the same applies to foldable phones when viewed in a certain angle with white background.
Mine does the same if I look at the screen from a very off angle. Had not taken note of it though until you pointed it out. Guess I was just not expecting a good quality view from such a steep angle. Just out of curiosity, I looked at a similar angle at my computer screen, TV, Kindle, Tablet, and an old phone. They all have various degrees of imperfect display when viewed from a steep angle although the shift in color was most noticeable on the S22. But still, I guess I would not consider it a defect.
Will_T said:
Mine does the same if I look at the screen from a very off angle. Had not taken note of it though until you pointed it out. Guess I was just not expecting a good quality view from such a steep angle. Just out of curiosity, I looked at a similar angle at my computer screen, TV, Kindle, Tablet, and an old phone. They all have various degrees of imperfect display when viewed from a steep angle although the shift in color was most noticeable on the S22. But still, I guess I would not consider it a defect.
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Honestly, it's annoying
Now it is, I haven't noticed grrr
DoKaTSuYa said:
Now it is, I haven't noticed grrr
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just test and you see it all unit has this
omarkhamas said:
just test and you see it
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That's what I said, I haven't noticed but now I do, it's kinda annoying, but you forget with time.
DoKaTSuYa said:
That's what I said, I haven't noticed but now I do, it's kinda annoying, but you forget with time.
Click to expand...
Click to collapse
I am a user of all versions of Sam and all devices have different Vision angles, but the Galaxy 22 Ultra is annoying and I expect because of the 1750 nit brightness
Mine has the same issue. I bring it to the Samsung center. Their demo device was the same. So i assumed it wasnt the manufacture defect. And most of the time, no one will look at the phone from the top down like that. So that was not a big issue at all. We should be thankful that the grey uniformity is much better than those from Sony or LG. The grey uniformity in low light on those phone were abysmal
It's not a manufecture defect, this is "normal" to curved screen on some viewing angles, same happens with the flip and the fold and the N20U, the flat S21/S21+/S21U/S22/S22+ do not have this issue as there is no curve
joancolmenares said:
It's not a manufecture defect, this is "normal" to curved screen on some viewing angles, same happens with the flip and the fold and the N20U, the flat S21/S21+/S21U/S22/S22+ do not have this issue as there is no curve
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I did not have this problem on the Galaxy S21 Ultra, and it was not that bad as is the case on the Galaxy S22 Ultra, the color of the screen changes to green, which is very clear for the simplest tilt of the screen
anyany1209 said:
Mine has the same issue. I bring it to the Samsung center. Their demo device was the same. So i assumed it wasnt the manufacture defect. And most of the time, no one will look at the phone from the top down like that. So that was not a big issue at all. We should be thankful that the grey uniformity is much better than those from Sony or LG. The grey uniformity in low light on those phone were abysmal
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Click to collapse
This is a problem, which is defined by the bad viewing angle, and it may be worse than the uniformity of the gray color, which may appear only in gray and in weak lighting conditions, but this problem is annoying because it accompanies you with all light colors, and it is a problem that appeared in the first batches of the Galaxy S21 Ultra and was referred to by some reviewers and it was widespread in the days of the Galaxy
It's faulty. My 1st S21 Ultra behaved the same way. Meaning it had a very aggressive color shift with the slightest of viewing angles. I understand OP fully.
I have the same green shift as well on my S22 Ultra. It was not there on my S20 Ultra. It is more likely due to "improvements" in the screen, what you gain, you lose elsewhere. While the green tint is there, it doesn't affect me as I look at my phone directly. Others trying to peep over my shoulder can enjoy the green shift.
omarkhamas said:
Honestly, it's annoying
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Click to collapse
Return it and get a phone from a different manufacturer or stop worrying about it.
Those are your only two options.
omarkhamas said:
My Galaxy S22 Ultra has a really bad color shift when looking from the top. The screen gets a green tint even when you are looking only a few degrees from the top. You can see it here:
https://imgur.com/gUDFh2Z
(It's more apparent in real life than in this picture)
Looking from all other angles than the top the display looks fine. But it looks like the screen is shimmering if you turn the phone a little. I tried to caputre the effect on this video:
https://imgur.com/e7PghPU
I have my display set to WQHD+, adaptive refresh rate and vivid mode. The brightness when I took the photo was around 60%, but the problem occurs at all brightness levels.
My previous phone, the Galaxy S20 5G, doesn't suffer from this problem. The screen does not change color at all when I look at it from a slightly different angle.
https://imgur.com/H2S3KwV
So I'm wondering if other S22 Ultra users have had the same problem or if my phone is just broken and I should replace it?
Thx for your help
Click to expand...
Click to collapse
Same. The bottom part is also very slightly green tinted when veiwing test card 5% gray in a dark room.
Limeybastard said:
Same. The bottom part is also very slightly green tinted when veiwing test card 5% gray in a dark room. View attachment 5592969
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What is the type of your phone now
omarkhamas said:
What is the type of your phone now
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Click to collapse
S22U.

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