Bluetooth Meda not working with 2015 Cadillac Cue (SRX) - ZTE Axon 10 Pro Questions & Answers

I'm pretty happy with the phone overall but I can not get Bluetooth media audio to playback on my 2015 Cadillac SRX (generation before Android Auto).
Phone connection is working fine. The phone is paired and Media audio is enabled on the phone. In the car when I try to select the source it just says "No other sources found" (though it does say the phone is connected).
Cue Versions:
Software Info: 23228505
HMI Build (from Home+Vol Down): GMG2_14.0F105
Phone is running Pie v1.11.
Any other Cue users out there? Is it working? What version is your car at ?

I recently had the same issue with 2014 Mitsubishi Outlander SE (suv). I got this phone one week ago and I couldn't play the media over the bluetooth even though bluetooth on my phone said it's connected (Hand Free System- Connected). On the infotainment screen, it said no connected device which is weird. I hope there is solution to this issue.

Thanks for chiming in, crazy1990. I did also post in the ZTE forum. Maybe it'll get some attention there. Guess I could also contact customer service directly.
In the meantime I did order this so I can get audio (through the AUX port) while keeping the phone charged:
https://www.amazon.com/gp/product/B07S33GV3V/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1
Hmmm, it worked fine the first time I used it, the 2nd time the phone did charge. I'll play with it some more.

Just a follow-up... Received the Android 10 update from ZTE on Friday and the Bluetooth media problem with the 2015 Cadillac Cue is fixed.
Hopefully this will help crazy1990 too.

That's good to hear! I live in the US, so I don't know when the update is coming and I am waiting for it.

Hello, I received android 10 update few days ago. I confirmed that Bluetooth media streaming is fixed.

Related

Bluetooth crashing car stereo since update

I have a 2014 Toyota tundra. Before the update my Bluetooth was working perfect. Since the update, anytime I turn on the Bluetooth, it reboots/crashes my stereo. Just wondering if anyone else has had this same problem?
Sam
I have a Toyota Avalon and I am also having bluetooth issues since the 6.0.1 update. I have to power down the stereo and bluetooth on the phone to get the Media audio portion of bluetooth to connect. The Call audio connects fine automatically.
I called Verizon and they have has some reports of issues with this. They documented the issue and transferred me Samsung with no resolution.
Marshmallow on all the Nexus devices appear to have issues with Bluetooth according to these sites, could the issue be a marshmallow wide issue?
http://www.androidpolice.com/2015/11/30/bug-watch-vehicle-bluetooth-call-audio-problems-being-reported-on-all-four-nexus-phones-with-marshmallow/
https://code.google.com/p/android/issues/detail?can=2&start=0&num=100&q=189188&colspec=ID%20Type%20Status%20Owner%20Summary%20Stars&groupby=&sort=&id=189188
I just wanted to chime in. I have a 2004 Corolla and I don't have native Bluetooth audio connectivity so I use: FlexSMART X3 Bluetooth FM Transmitter. So far so good since the update to Marshallow and use with my LG HBS 750 Bluetooth Headset is ok as well. Sorry, sort of not really the same issue, but its working ok since Monday, when I took the OTA update to Marshmallow. Hopefully they Verizon/Samsung has a fix for this issue.
Same issue
I have a 2015 Highlander and have exact same issue. If you go to settings and then bluetooth, click the sprocket next to the paired toyota device and turn off contact and call sync, it will stop crashing your Toyota stereo. It does mean that your contacts and call history will not show in your Toyota system. I reinstalled android 5.1.1 from www sammobile.com/firmwares/database/SMN920V/ download 5.1.1 and follow the instructions at the bottom of the page. The download takes about 2 hours but worth having my toyota stereo working again. I have contacted Toyota and Verizon and both have been zero help. :crying:

No "Media Audio" option when connected to my car by bluetooth

Hi All,
I'm having trouble with Bluetooth on my v10. I've looked through the forums but haven't seen any people with an issue quite like mine.
My car is a Hyundai and the radio was updated to the latest software about 6 months ago. The phone will pair fine and works perfectly for phone calls but I can't get it to play audio over bluetooth. In the bluetooth menu the "Media Option" check box is not visible at all. The particularly weird part is that while the audio still comes out of the phone the rest of the bluetooth features will work, I can change the song with the radio controls and the Artist/Title are displayed on the radio.
It works great with my soundbar, alarm clock, portable speaker, and my moms Dodge truck. That would lead me to believe it's the car however I never had any issues with my gs5 for a year and a half. I tried it with two different iphones and my roommates G4 and all of them worked perfectly.
My phone is an h900 on 5.1.1 rooted(had the same issue before root).
I'm at a loss here. Any ideas? Thanks.
I have a bug report w/ google on this. Please take a look and chime in to get them to fix this. https://code.google.com/p/android/issues/detail?id=221322&thanks=221322&ts=1472583426
Im going to guess you have a 2011 to 2013 hyundai right? Probably with navi?
So google is blaming samsung of course so I have an email into them. Their chat was useless.
Your device is using Samsung's heavily customised version of Android which this website has no visibility of so cannot support. You need to speak to Samsung for user support and issues with their devices and their software. Thanks.
Click to expand...
Click to collapse

Major problem, Bluetooth music connection to car

Hi, has anyone run into this?
I'm used to play music from my phone to my car (Toyota Auris hybrid) over Bluetooth. Worked good with my LG G4 but with the Mate 9 it miserable fails. BT connects but it won't play anything.
There's loads of forum messages around since nougat came out, it seems to be an android 7.0 problem that seems to be solved in 7.11
Do you guys have successfully streamed in your cars over BT? Please let us know!
blackspp said:
Hi, has anyone run into this?
I'm used to play music from my phone to my car (Toyota Auris hybrid) over Bluetooth. Worked good with my LG G4 but with the Mate 9 it miserable fails. BT connects but it won't play anything.
There's loads of forum messages around since nougat came out, it seems to be an android 7.0 problem that seems to be solved in 7.11
Do you guys have successfully streamed in your cars over BT? Please let us know!
Click to expand...
Click to collapse
I'll test it when mine arrives as I use bluetooth also.
Some other info, it really seems to be widespread and only with cars. Will check if calling actually works, I was so busy with music I forgot to check.
Btw, I have a Pebble time steel and that now has a better and more stable BT connection across a longer distance than with the lg g4.
Update next day:
Car/phone BT connection is fine.
Audio suddenly worked after a few tries but no tags visible. Much in line with what others say. Really erratic behavior.
Same for my BT speaker, perfect connection.
Another update: It played audio only once. After some more digging on other forums it seems that Android 7 is the issue. A lot of cars won't play audio over BT anymore or just handle the stream only now and than. The connection is there, the song is playing on the phone, it streams to the car but there's no sound. Oddly when you receive a phone call there's no prob whatsoever.
blackspp said:
Another update: It played audio only once. After some more digging on other forums it seems that Android 7 is the issue. A lot of cars won't play audio over BT anymore or just handle the stream only now and than. The connection is there, the song is playing on the phone, it streams to the car but there's no sound. Oddly when you receive a phone call there's no prob whatsoever.
Click to expand...
Click to collapse
My Nexus 6P on RRemix rom rooted with Marshmallow does this with 2017 Audi A4. Only thing that makes it come back is to hit the bluetooth icon in notification tray off and back on, and it syncs back up with sound. Try that? It might be a Huawei bug?
I had a similar issue on my mate 8. Spotify worked but deezer didn't in relation to showing what's playing etc.. it's likely to be nougat 7 as I've got a pixel xl and no issues with 7.1 at all over Bluetooth to my car. Looking at a mate 9 though as I miss the bigger screen
Sent from my Pixel XL using Tapatalk
I have had issues with my S7 Edge where everything connects up and all seems normal but when it plays it either delays before sound works right out of car speakers or you have to do a dance of connecting and reconnecting before sounds works properly. Also think I recall similar glitching with my previous car and my previous android phone but maybe it was previous phone (Nexus 6P) and current car (2015 Nissan Murano Platinum). Only regularly ever play podcasts in car from Beyond Pod app, BTW. Occasionally play something off YouTube but don't recall it glitching.
Sent from my Samsung Galaxy Tab S2 using XDA Labs
I have a Japanese 2014 Mazda Demio, and my Chinese Mate 9 (MHA-AL00C00B109SP01) connected, played music no problem, over bluetooth. The artist/song name shows up. But it doesn't support browsing the song library like the iPhone or Galaxy S7 did.
I also have issues to connect my mate 9 to my car (Renault Laguna 3 from 2011). I simply do not succeed to connect the phone to the car: when I try to connect, my car gives me a 4 digits pin number to enter into my phone to establish the connection, I try to connect to my car from the mobile, the box to enter the 4 digits opens and closes before I have the time to enter the digits with a connection error message.
I suspect a software bug on the bt connection with pin validation on the mate side. I can connect without issue to a standard Bluetooth speaker.
I think some cars, maybe many, just have suck computer systems. It is why I always laugh at the idea of self driving cars - like these same morons that make these terrible in car computer systems will be worth trusting to drive you around.
Sent from my Samsung Galaxy Tab S2 using XDA Labs
I also have issue on Bluetooth with my Renault Megane 2009
I had to choose nomade device to pair my mate and I have some problem on mp3 play-back that suddenly stop where has it continue on music player.
It seems to be better since I install A2DP switcher from playstore but don't know why
So I have had this issue since I got the phone yesterday and just got it working in my 2012 Toyota Tundra.
Settings > Apps > hit the 3 dots > Show system processes > Bluetooth Share > Force stop, clear data. After that try pairing your device, mine has stayed connect with frequent breaks for 5 hours today
No issues with 2 of my vehicles.
I'm having no issues at all. I'm connecting to a Tune2Air bluetooth adapter ('11 A4 doesn't support Bluetooth streaming).
same issue with Pioneer Android Auto unit.
Sometimes it works out of the box, sometimes music plays (as per screen indicators) but no music, sometimes music plays for split second and stops.
disabling/enabling BT helps
no issues when phone is connected over usb with android auto
Same thing with me as well. I have reached out to Huawei but no response. I have a US version
Just got a new Huawei Mate 9 from Optus Australia. It would not connect to my car bluetooth although it would connect to two bluetooth speakers I have. Optus technical support finally resolved the issue by changing the car bluetooth PIN from 1111 to 0000. Looks like a Huawei bug in that it can only connect to devices without a PIN or with a PIN of 0000. Checked my speakers and one has no PIN and the other has 0000 as the PIN. Hopefully Huawei will fix this.
I have a recent Japanese Mazda, as well as a gear s3 or a Huawei watch connected at the same time, and no issues with Bluetooth at all with any recent Huawei firmwares.
My Fabia plays over BT just fine, Android Auto plays it fine too.
dscline said:
I'm having no issues at all. I'm connecting to a Tune2Air bluetooth adapter ('11 A4 doesn't support Bluetooth streaming).
Click to expand...
Click to collapse
I previously reported no issues, but now BT is very problematic. For me, it seems, the issue stems from multiple connections. Before I needed two bluetooth connections in my car: one to the car itself for phone calls, and one to a BT adapter to stream music to the car's audio system. A couple months ago, I added a Huawei watch to the mix, and things went south. Typically I'll put my watch on in the morning and it will connect to the phone no problem. But when I get in my car, it doesn't want to connect: the car itself is not connected at all, the phone reports that it's connected to the BT streaming adapter, but no music plays through it. If I turn off BT on the phone and turn it back on, typically that will fix the streaming, but not the phone call connection. The phone will report that both the streaming adapter and the watch are connected, but not the car. If I click on the car connection, it will then connect. The watch connection in the list with then lose the "connected" status, but strangely, it stays connected.
So, I can't get three devices to say "connected" in the BT device list simultaneously, BUT if I turn BT off then back on when all three devices are available, THEN manually connect the car connection, all three will work, even though only two of them will say "connected".

Bluetooth issue with car stereo

EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
2016 Ford Mustang GT with Sync 3. Android auto and bluetooth both work as expected with 0 issues (other than personally I think android auto blows monkey chunks.)
xkwizt said:
EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
Click to expand...
Click to collapse
Have a 2015 Camry Hybrid and don't have an issue connecting to my Entune Audio system.
14 Grand cherokee SRT with 8.4 Uconnect and no issues at all. My iphone 7 plus wont stream smoothly to my headunit (choppy audio) but the S8+ does.
No issues connecting to the aftermarket deck in my jeep or the factory system in my 2017 work Chevy Equinox.
No problem connecting with the radio on my 2016 RAV-4.
2011 civic. No issues other then it takes a little longer to connect than my last phone, and my car no longer displays artist/track info. Hopefully it'll get fixed in an update.
pizzlewizzle said:
2011 civic. No issues other then it takes a little longer to connect than my last phone, and my car no longer displays artist/track info. Hopefully it'll get fixed in an update.
Click to expand...
Click to collapse
Unfortunately, it won't happen. Samsung phones haven't displayed metadata on Civic stereos since the Note4. It's something about Samsung's custom Bluetooth stack when they upgraded it to Bluetooth 4.0; it doesn't offer full backwards compatibility. It will connect and play audio and even respond to controls via BT, but no metadata. And those apps that circumvent the issue by transmitting metadata in an alternate way, none of them work. We Samsung/Civic users have been fighting with this for a few years now to no avail.
And Honda doesn't put out updates for their stereos, so nothing will ever be fixed from their end. The only "solution" is to get a different stereo or a newer car. Or a new phone.
That's the worst part – every other phone works fine. iPhone, LG, Motorola, Pixel... It's just Samsung phones that don't play nice with older Honda stereos.
I am having an issue where call audio and contacts work between my T-Mobile S8 and Kia Optima EX 2012 with the Navigation/Infinity system, but no Streaming audio. There is no option on my phone for it, and I can Enable/Disable Streaming Audio on the car, pair, unpair, try different combinations, even factory reset the head unit and the Bluetooth on the head unit. Nothing so far. My car does show what's playing, but it still only plays through the phone and I can pause, skip, etc. from the car.
Anybody else had/has the same issue?
xkwizt said:
EDIT: KNOWN ISSUE https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/page/1/thread-id/299
Anyone else had any connectivity issues? 2013 Toyota 86 and i cant connect to the car stereo... may be time to get Android Auto, finally have a reason
But, in the meantime, i would love to hear from you if you've managed to connect.
Click to expand...
Click to collapse
I know you posted this a while ago - but I have never had issues connecting blue tooth to my personal car (BMW X1) - I also travel heavlily and I have never had issues connecting to a variety of different rental cars, Fords, Kias, Toyota, etc.
Hope you found a fix or got it working
Stock stereo in a 2014 Toyota FJ Cruiser. I have no problems connecting, streaming audio, or making phone calls. My audio streaming does play with a lot of cracks, but it still plays. I might mess with EQ settings but I haven't had a chance yet.
2015 WRX with stock stereo (no nav, non-Harmon version). Here are the seemingly random issues I have with bluetooth:
- Connects fine most of the time, but will sometimes connect and the audio will be muted and requires me to pause the track on my phone and then press play.
- Audio will cut out at times and revert to playing through the phone's speakers, but the phone will still be connected and call audio will play through the car speakers and I can still control the track next/previous with my steering wheel controls.
- Audio will not connect sometimes when my wife is in the car wearing her FitBit, even with my phone's auto discovery turned off and nearby devices turned off.
- Track info sometimes gets stuck on the currently playing track and will not change until the car is turned off, the app is closed and process killed, and connection is made again.
Like I said, these issues appear to be random and seem to get worse when someone else is in the car with me or when I'm wearing an Android Wear watch. I've played with every connection setting I can in my phone but I'm sure this all boils down to it being a crappy stereo system. Nothing like being on the freeway during the beginning of a long commute and having my music cut out on me and having to switch back over to the (ugh...) FM radio.
Sevael said:
Unfortunately, it won't happen. Samsung phones haven't displayed metadata on Civic stereos since the Note4. It's something about Samsung's custom Bluetooth stack when they upgraded it to Bluetooth 4.0; it doesn't offer full backwards compatibility. It will connect and play audio and even respond to controls via BT, but no metadata. And those apps that circumvent the issue by transmitting metadata in an alternate way, none of them work. We Samsung/Civic users have been fighting with this for a few years now to no avail.
And Honda doesn't put out updates for their stereos, so nothing will ever be fixed from their end. The only "solution" is to get a different stereo or a newer car. Or a new phone.
That's the worst part – every other phone works fine. iPhone, LG, Motorola, Pixel... It's just Samsung phones that don't play nice with older Honda stereos.
Click to expand...
Click to collapse
I have the same issue. Sound is clear, music plays fine, wheel commands work fine... even the contact list, which only showed partially (200 contacts or so), now shows all of them...
But Title/Artist/Album do not show up, only says Samsung S8.
How do I enable the metadata?
thunderdrome said:
How do I enable the metadata?
Click to expand...
Click to collapse
As I outlined in my post, you can't.
Why not?
I have the same issue, calls work, changing track, music playing, good quality of sound, contact info, full phonebook (on the S2 it was just 200 contacts or so).... but no media metadata! This is software issue and it seems that in other units than the Civic (maybe post AVCRP 1.3) it works...

Bluetooth issues on Oreo 8.0 & 8.1 update

Hi,
Since the Oreo initial update (8.0), when playing Youtube musics in my car, the title of the videos are not synced with the radio screen (a VW Passat). The first video played, the title is correct but from that point it basically stops updating or shows a previous played video title and not the correct one being played. On Nougat it worked perfectly...
So, I heard that Oreo 8.0 had some Bluetooth issues that Google addressed in Oreo 8.1. (you can imagine my question, right? ). When will Huawei release the update to our Mate 9?
BTW, anyone having Bluetooth issues with Oreo 8.0 that would like to share here?
Txs.
I've been having BT issues since the Oreo 8.0 update as well. For me, I use a BT to FM modulator for my car. Used to connect to it with zero issues before update. Now since, sometimes it won't even connect unless unpair and re-pair the device. This does not happen with any of my other BT devices oddly.
Sent from my Huawei Mate 9 using Tapatalk
In Developer Options I noticed there were options to change Bluetooth codec and bitrate. I have no idea if this will help, but it might be worth a try.
I get a crackling sound (BT headset), but sometimes also when I'm connected to the car in phone calls only, both ends of the conversation. I think my issue is more with an overloaded system at "quitting time". AT&T doesn't have enough towers in my area.
Had a BT issue with our car today (2014 Kia Rio). It failed to pick up when I told it to connect. ( Phone said connected but car didn't follow suit).Deleting the pair from the phone and the car plus a reboot fixed the issue for me. Sitting on B366 with stock everything.
My experience has been the opposite, running 8.0.0.366 (C432) with no BT issues. No issues now, no issues before under Nougat.
That includes connecting/streaming to cheap whiteline BT speakers, Sony BT speaker, Bosch and Clarion car radios, LG TV Soundbar, Xiaomi BT car lighter adapter, Gear S3 Frontier, Xiaomi Mi Band 2, sending files to a P20, sending files to a 2014 MacBook Air, etc.
All flawless, no disconnections even after extended periods of time (1h30 streaming continuously), no drop in sound quality, same long range.

Categories

Resources