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Official AT&T Galaxy S4 Preorder Status Thread

Post your preorder status here!
Current status: SHIPPED!
TO BE DELIVERED THIS THURSDAY!
I placed an order with AT&T Premier at 3am on Tuesday.
Ordered two black 16gb.
Order status was immediately at backordered but changed to processing.
I wish they gave free overnight shipping but best I got was free two day.
So it if ships on the 30th (tuesday), Looking at a Thursday delivery day!
Update 04/22
ATT SENT AN EMAIL:
"Dear Valued AT&T Customer,
Thank you for ordering the Samsung Galaxy S® 4 from AT&T. We are excited to announce that we are able to ship devices earlier than originally expected. Customers who preordered their smartphone early can begin receiving it as soon as April 25th.
You should expect to receive an Order Confirmation email with your shipment tracking number as soon as your order has been shipped."
Update:
Checking your order status:
Go to https://www.att.com/order_status/
There you will be able to see if you are on backorder. This works even if you are a premier customer.
Update from ATTBrandon
ATTBrandon says that att will start shipping on April 23. (This upcoming tuesday)
Lets hope its true.
It is now clear that the phone is on backorder for late orders since some emails are coming in to people saying their order is backordered.
I DIDNT GET AN EMAIL YET!?!
Dont worry. From my experience I never get the emails like "your order has finished processing and is ready for shipment" This does not mean anything. If you check your order status and it says that backordered quantity = 0, you're good to go. If it says 1, dont worry it might change on the day att begins shipping. If you ordered very late, than you will have to wait if backorder = 1.
Should I cancel and try to pick it up in store?
This is entirely up to you. There is no guarantee you will be able to pick it up in store.
ATT Support/Chat said "So and So"
Dont listen to att support. Whatever they tell you when you call or chat online regarding your order, unless they tell you there is a problem with your order is all false. They know as much as you do, maybe even less.

Nice man. Here in Australia we have to wait till the 23rd, then we can preorder. :thumbdown:
Sent from my GT-N7000 using xda app-developers app

Ordered mine tuesday morning. It says 2-day delivery, but it also says it'll arrive "on or around may 3rd"
I guess we'll see whether it gets here thursday the second or friday the third (fingers crossed!)

wdouglass said:
Ordered mine tuesday morning. It says 2-day delivery, but it also says it'll arrive "on or around may 3rd"
I guess we'll see whether it gets here thursday the second or friday the third (fingers crossed!)
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That's pretty much in line with what AT&T has said. On or around the 3rd for delivery.

I ordered mine right after the site went live. At the beginning of the order it said ships April 30th. However, halfway through the order process, there was a page that mentioned April 26th. It was either "ships by" or "delivered by." Then at the end of the order, it went back to "ships on April 30th. I'm wondering since AT&T was supposed to be one of the first carriers to have the S4, that the "April 30th ship date" is just a precaution and they might quite possibly be delivered on April 26th.
Anyone else notice this?

Ordered at 7am est on Tuesday. Had to do it over the phone to get an early upgrade but I chose overnight shipping. The order status just says processing. Where is everyone seeing the ship date and such?

rekman said:
I ordered mine right after the site went live. At the beginning of the order it said ships April 30th. However, halfway through the order process, there was a page that mentioned April 26th. It was either "ships by" or "delivered by." Then at the end of the order, it went back to "ships on April 30th. I'm wondering since AT&T was supposed to be one of the first carriers to have the S4, that the "April 30th ship date" is just a precaution and they might quite possibly be delivered on April 26th.
Anyone else notice this?
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I honestly feel like they will ship before the 30th. The 30th date seems like an insurance policy against delays, but I bet they want to be first. Who knows. Wishful thinking.

Around or before May 3rd my status says on the AT&T premier site. Not a official ups or FedEx tracking yet .

cfn87 said:
I honestly feel like they will ship before the 30th. The 30th date seems like an insurance policy against delays, but I bet they want to be first. Who knows. Wishful thinking.
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I think you may be on to something. I dont understand how if I go on att's site it still says "your device will ship on april 30". No way preordered have held this long. Unless samsung has sent a few million of them. What's the point of holding on to them when there are already ordered in place and they have the stock.

darkodin14 said:
I think you may be on to something. I dont understand how if I go on att's site it still says "your device will ship on april 30". No way preordered have held this long. Unless samsung has sent a few million of them. What's the point of holding on to them when there are already ordered in place and they have the stock.
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I ordered Wednesday, and called back Thursday to cancel and they said I couldn't because it was being prepared to ship, but my status does not say warehouse. I'm PO'd because I want a free accessory or money off, especially if the other stores will get it first, what the F is the point of a pre-order if everyone else does it cheaper or offers more, AND delivers it earlier. I will return mine and goto best buy, very annoyed at AT&T for not cancelling my order.

I ordered mine from at&t a few days ago. Should have it may 1st as i paid for overnight shipping.

darkodin14 said:
I think you may be on to something. I dont understand how if I go on att's site it still says "your device will ship on april 30". No way preordered have held this long. Unless samsung has sent a few million of them. What's the point of holding on to them when there are already ordered in place and they have the stock.
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Revised shipping! April 23rd! Told yall so!
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

So far mine still says shipping on the 30th.

Boom!
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Wooo! Just doing my regular obsessive "galaxy s4" search in google and saw the news. I'm leaving the country May 2nd and only got standard shipping without the ability to change (ordered in store) so this is amazing news for me. Thought for sure I was gonna get the phone May 3rd and be pissed lol

Baldilocks said:
So far mine still says shipping on the 30th.
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Click to collapse
My order status still says to arrive may 3rd but I doubt they will hold the earliest pre orders back.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

I'm thinking about ordering a 2nd Galaxy S4 but off contract. My family plan is full so I can't add another $10/month line. I can however add a brand new plan...my question is if I add a new plan w/2 year contract Galaxy S4 for $199...then cancel the plan immediately (ETF for $325) will my total charges just be $525 (phone + etf)? Or are there other hidden charges like I still have to pay for that first month of service on the new plan? And do they disable or blacklist the phone you ordered when you cancel and pay an ETF? This seems like a much better deal to get an "off contract" phone than paying the $639.99 for the same exact thing...am I wrong?

Nice, I'm very happy!

any word on in-store availability?

gg_monogram said:
any word on in-store availability?
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Do a google on "ATT april 23"
a lot of reports say its still not 100% confirmed but I think it is.

Canadian Orders?

Has anyone from Canada gotten a confirmation on shipping yet? I got an email last week saying my order was changed from delivery on the 18th to the 23rd. Anyone else get anything different?

I also have the new delivery date of the 23rd. I think the 18th was only speculation. The date changed once Samsung came out with it's official release dates and Canada wasn't on the list for the initial release.

Sword Fish said:
Has anyone from Canada gotten a confirmation on shipping yet? I got an email last week saying my order was changed from delivery on the 18th to the 23rd. Anyone else get anything different?
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23rd by Purolator here.
Sent from my Blackberry Bold

Mine also says 23rd...I'm not happy it got delayed

orlans21 said:
Mine also says 23rd...I'm not happy it got delayed
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Sounds like all us North American people are in the same boat. Samsung told me they would be back in stock on the 22nd and I'd have mine early December (pre-ordered early morning Nov 6th direct from Samsung).
I'm hoping they actually ship them on the 22nd, then I might have a chance of getting it before the holiday. If not, it will be early December probably.
Can't believe how Samsung dropped the ball on this one. After the Note 7 deal, you'd think they would be doing whatever possible to make people happy.
Getting my new toys early make me very happy... lol

Brava27 said:
23rd by Purolator here.
Sent from my Blackberry Bold
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Ya, my card was billed over night and I now have a shipping ID but I can't see how it is being shipped. Status still says In Progress??

Sword Fish said:
Ya, my card was billed over night and I now have a shipping ID but I can't see how it is being shipped. Status still says In Progress??
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That's because it's Saturday.
Sent from my Blackberry Bold

Just wondering if AT&T version with LTE would work on Rogers in Canada? Any thoughts...

greatg said:
Just wondering if AT&T version with LTE would work on Rogers in Canada? Any thoughts...
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The watch would have the ability to connect to Rogers network as it uses the same frequency bands as AT&T however you could never activate it on the Rogers network with a Rogers contract because Rogers doesn't have the ability to activate an e-sim device.

Anyone actually get shipping confirmation from BestBuy Canada? They can't seem to show me my order this morning (get and error on the web page) so I can't tell if it has shipped or not.

Sword Fish said:
Anyone actually get shipping confirmation from BestBuy Canada? They can't seem to show me my order this morning (get and error on the web page) so I can't tell if it has shipped or not.
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It showed error for hours and now it's back to in progress. Wednesday it should be out for delivery, hopefully.
We'll see.

Brava27 said:
It showed error for hours and now it's back to in progress. Wednesday it should be out for delivery, hopefully.
We'll see.
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Thanks, mine still says in Progress. I would have thought they would send them out for a Wednesday delivery. I have a shipping ID but I think that is an internal number only. Let me know if you get a status change. I didn't get any emails telling me they had billed my card so not expecting one telling me they shipped it.
Swordfish

I just got a Purolator shipping notice for mine. Shipped today! Hopefully come in tomorrow.

Sword Fish said:
I just got a Purolator shipping notice for mine. Shipped today! Hopefully come in tomorrow.
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Whaa that's awesome. I guess I should be notified soon.
Sent from my Blackberry Bold

When did you order yours? I'm in Calgary too and ordered mine on Oct 18th and it's still "in progress"

VVFilms said:
When did you order yours? I'm in Calgary too and ordered mine on Oct 18th and it's still "in progress"
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I originally ordered on the 17th and forgot to add the 10% discount so I cancelled and reordered on the 18th. My Purolator tracking shows it is in Calgary today but I doubt they will deliver because it is too late. My status shows Fulfillment Completed. I got an email yesterday that said it was shipped and included the tracking number.
Nov 22, 2016 14:25 Calgary, AB Arrived at sort facility
Nov 21, 2016 20:49 Vancouver, BC Departed sort facility
Nov 21, 2016 20:22 Vancouver, BC Arrived at sort facility
Nov 21, 2016 20:18 Vancouver, BC Picked up by Purolator

Ok, this is very strange. I have a confirmation from Purolator that my watch is in Calgary and will be delivered tomorrow. My status shows completed, and now I just got an email from Best Buy that is apologizing for the delay and says I would not receive it until after the 25th??
< From Best Buy>
We strive to delight you by ensuring that if you've pre-ordered a product with us, you will have that product in your hands by the release date. From time to time we are unable to meet our goal due to unforeseen challenges.
Unfortunately, we are currently experiencing such a challenge and you have experienced a delay in receiving your Samsung Gear S3 Frontier Smartwatch with Heart Rate Monitor . We expect this to leave our warehouse no later than November 25.
<end>
Anyone else get this email?

I just got an email from Best Buy delaying my order to Friday the 25th. I guess I will live vicariously through you guys for a wee bit longer.

Have they billed your credit card yet? Mine was billed last Friday.

Sword Fish said:
Have they billed your credit card yet? Mine was billed last Friday.
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Sword Fish said:
Ok, this is very strange. I have a confirmation from Purolator that my watch is in Calgary and will be delivered tomorrow. My status shows completed, and now I just got an email from Best Buy that is apologizing for the delay and says I would not receive it until after the 25th??
< From Best Buy>
We strive to delight you by ensuring that if you've pre-ordered a product with us, you will have that product in your hands by the release date. From time to time we are unable to meet our goal due to unforeseen challenges.
Unfortunately, we are currently experiencing such a challenge and you have experienced a delay in receiving your Samsung Gear S3 Frontier Smartwatch with Heart Rate Monitor . We expect this to leave our warehouse no later than November 25.
<end>
Anyone else get this email?
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DVSBstrd said:
I just got an email from Best Buy delaying my order to Friday the 25th. I guess I will live vicariously through you guys for a wee bit longer.
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Click to collapse
Same here goddammit. It better be delivered this week [emoji35] [emoji35] [emoji35] [emoji35]
Sent from my Blackberry Bold

Retailer Shipping Thread

So if you ordered directly from Essential your phone is most likely shipping(or has shipped) soon, but what about us who have ordered through other retailers?
I'm making this thread specifically for everyone else, to avoid cluttering the shipment thread.
So far I have not yet gotten mine. Sprint has given me different numbers, from will ship from the 31st as it says on my order status page, to it will be shipping from the 8th. Retail stores, corporate stores all have received different information, but the general consensus is shipping will be delayed. Pre-Ordering in store will be avaliable starting today or tomorrow depending on your store.

~~Tito~~ said:
So if you ordered directly from Essential your phone is most likely shipping(or has shipped) soon, but what about us who have ordered through other retailers?
I'm making this thread specifically for everyone else, to avoid cluttering the shipment thread.
So far I have not yet gotten mine. Sprint has given me different numbers, from will ship from the 31st as it says on my order status page, to it will be shipping from the 8th. Retail stores, corporate stores all have received different information, but the general consensus is shipping will be delayed. Pre-Ordering in store will be avaliable starting today or tomorrow depending on your store.
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Click to collapse
yep, same thing here. Status page says shipped by 8/31, email says shipped by 9/1, website says 9/8. I spoke to some one via chat and it seems like 9/8 is the ship date. If i dont get a tracking number tomorrow then i will give em a call and see whats up

iLLdWes said:
yep, same thing here. Status page says shipped by 8/31, email says shipped by 9/1, website says 9/8. I spoke to some one via chat and it seems like 9/8 is the ship date. If i dont get a tracking number tomorrow then i will give em a call and see whats up
Click to expand...
Click to collapse
I preordered morning of 17th just called and they told me it’s back ordered shipping the 8th
Sent from my iPhone using Tapatalk

Sprints shipping page shows it'll ship by 9/8. I'm hoping that means it'll ship any day now. I also ordered the morning of the 17th. It's disappointing to see the note is shipping a week early and we are still waiting.

Final-Mac said:
Sprints shipping page shows it'll ship by 9/8. I'm hoping that means it'll ship any day now. I also ordered the morning of the 17th. It's disappointing to see the note is shipping a week early and we are still waiting.
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Click to collapse
Agreed. I ordered mine through Sprint as well and see the same as you. Hopefully, it will ship out on 9/8 and arrive at the house soon after.
We will see

I ordered through Amazon. Nothing so far...

DM from @telus on Twitter this morning:
We're waiting for the final update regarding the shipping dates and we'll be happy to keep you posted. We should receive the phones today but I'm waiting for a confirmation.
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---------- Post added at 11:15 ---------- Previous post was at 10:49 ----------
chrispayne said:
DM from @telus on Twitter this morning:
Click to expand...
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And now this email from Telus just now
We deeply apologize for the delay of this order.
Your order for 1 x Essential phone has already been processed and you will receive it within 2-3 business days.
Click to expand...
Click to collapse

Sprints ship date has been pushed back to the 13th...

Cowbell_Guy said:
I ordered through Amazon. Nothing so far...
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I ordered from Amazon yesterday (said they had like 9 of them in stock) and got estimated delivery on September 15 but nothing yet.

Just got my shipping confirmation and tracking number through Sprint.
Attached screens

Looks like they are shipping from Sprint, check your order status! I still haven't received an email from Sprint, but mine shipped.

Order from Sprint, received tracking info last night. Should be delivered today

I have received my device. Lets see how it goes .

~~Tito~~ said:
I have received my device. Lets see how it goes .
Click to expand...
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Install the update they just released and don't be in a rush to judgement. It took a little while to grow on me.

Just got mine today from Sprint! No Sprint crap loaded either.

networx2002 said:
Just got mine today from Sprint! No Sprint crap loaded either.
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Yeah, I don't even have My Sprint loaded on it, which it was supposed to have.

Yeah it seems you can choose to leave it off your phone. Which is great.

Verizon S9+

Anyone else preorder from Verizon? Anyone have any idea when they're shipping? Mine says on the 16th, which would be way later than every other carrier. Sucks because my HTC 10 is dying and I need a new phone pretty quick, being attached to a charger all the time blows.

Update: cc ran on Friday and got tracking Saturday. FedEx overnight showing delivery tomorrow Monday.
I pre ordered on the 2nd was told by the rep that if I signed up for the Verizon up program that the phone would ship earlier. I checked the status today and it has a 3/12 ship by date.
Sent from my [device_name] using XDA-Developers Legacy app

https://www.dropbox.com/s/tg7ae2lrv8aewjk/received_10213517310901810.jpeg?dl=0
Delivery on Monday.

I did receive Friday (08/03), pre-order on 26/02
Verizon Ireland

Preordered both my Verizon s9+ and s9 from Best Buy on 3/2. They took the money Friday but the order still shows processing with an estimated delivery date of 3/16... No updates yet...

Mine says it shipped today and FedEx says it was actually picked up as well, expected delivery Wednesday

Mine shipped Friday, FedEx has Monday delivery before 5.

vperriceli said:
Preordered both my Verizon s9+ and s9 from Best Buy on 3/2. They took the money Friday but the order still shows processing with an estimated delivery date of 3/16... No updates yet...
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Best Buy will be Friday the 16th for any orders. Just a FYI from what I've been seeing. Unless your store breaks corporate policy and will allow you to get them early.

Deathman20 said:
Best Buy will be Friday the 16th for any orders. Just a FYI from what I've been seeing. Unless your store breaks corporate policy and will allow you to get them early.
Click to expand...
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Even if I selected ship to my house???

Deathman20 said:
Best Buy will be Friday the 16th for any orders. Just a FYI from what I've been seeing. Unless your store breaks corporate policy and will allow you to get them early.
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Click to collapse
I reserved the past two galaxies (s7 and s8) from best buy and all received them exactly 4 days early. and that was store pickup also. so crossing my fingers it will be the same for the s9+

vperriceli said:
Even if I selected ship to my house???
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Least the stores I've been too that's what has been told to me. Maybe the peeps at my place are little more... strict with the timelines.
With shipping might get a day or so earlier but sadly I wouldn't expect unless you get a confirmation 1-2 days out.
dluxx06 said:
I reserved the past two galaxies (s7 and s8) from best buy and all received them exactly 4 days early. and that was store pickup also. so crossing my fingers it will be the same for the s9+
Click to expand...
Click to collapse
That's what I've heard so was expecting that myself when I did the pre-order then found out after the main crazy calmed down that Friday would be the day :/ I mean great, least I'll have it for the weekend, sucks because was expecting it hopefully as early as tomorrow (Wednesday). So eager since I should of never given up my "personal mobile" 4-5 years ago (forgot which) and eager to get it back, let alone be back on android.
Don't get me wrong I want it earlier and hope it does and Best Buy isn't being a stickler for the street date of the 16th. I'd do it early so there isn't a potentially larger then necessary crowd trying to get their phones all on the same day (walkin's vs pre-orders) , but hey I'm just a customer and what would I know about logistics.

Best buy just charged me. So hopefully that means they got stock and will be releasing them soon.

Haohmaru said:
Mine says it shipped today and FedEx says it was actually picked up as well, expected delivery Wednesday
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Mine, too. Shipped late Sunday (shipping label), picked up Monday, due tomorrow (Wednesday 14th). Verizon S9+ in Idaho, USA. Can't wait!

Shipping Early

Anyone else in canada just get a notification that their Pixel 5 is shipping? I was thinking it wasn't shipping til at least next Friday. Maybe they're trying to get it to us by the 29th? Im with Koodo by the way

daeshawn said:
Anyone else in canada just get a notification that their Pixel 5 is shipping? I was thinking it wasn't shipping til at least next Friday. Maybe they're trying to get it to us by the 29th? Im with Koodo by the way
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I'm in Toronto. Pre ordered directly from Google. It should deliver Thursday the 29th. Hope to get it by Friday the 30th. So far I've ordered the pixel buds 2 and Chromecast with Google tv. Both shipped early and I got both the next day.

RoccoN4 said:
I'm in Toronto. Pre ordered directly from Google. It should deliver Thursday the 29th. Hope to get it by Friday the 30th. So far I've ordered the pixel buds 2 and Chromecast with Google tv. Both shipped early and I got both the next day.
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I'm in the USA. I bought both the Pixel 5 and Chromecast with Google TV at like 11:30am on the day they were announced. I had my Chromecast by 3pm the next day. I hope the Pixel 5 shipping is just as fast.

Im hoping so as well. Koodo sent an email saying "its on its way" checked the tracking number and the label has been created. Guess I'll wait and see

USA, credit card charged this morning.

USA on east coast. No longer have a cancel option on my order...

donlu30 said:
USA on east coast. No longer have a cancel option on my order...
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Same here.

donlu30 said:
USA on east coast. No longer have a cancel option on my order...
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I am also on the east cost USA and my credit card was charged this morning. I looked right away at my order and I was able to cancel, but as of right now I can not cancel it.
Sent from my Pixel 2 XL using Tapatalk

I'm still trying to find out if the P5 will be compatible on Spectrum mobile. If anyone in USA gets phone, could you go to this site and enter the info and lmk what result you get? Ill make it worth ur while, donate or send $$$ for the info.
https://mobile.spectrum.com/byod-eligibility-check

Mine should be here tomorrow according to UPS. Hope I dont have to deal with this gap issue everyone's up in arms about lol

daeshawn said:
Mine should be here tomorrow according to UPS. Hope I dont have to deal with this gap issue everyone's up in arms about lol
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Where are you located?

RoccoN4 said:
Where are you located?
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Toronto/Scarborough. With Koodo

daeshawn said:
Toronto/Scarborough. With Koodo
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Nice. I'm in Toronto. Bought from Google. I'm hoping we all get them earlier then the expected release date of the 29th

RoccoN4 said:
Nice. I'm in Toronto. Bought from Google. I'm hoping we all get them earlier then the expected release date of the 29th
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Hopefully. Fingers crossed for everyone

Well I am in the same boat, Card charged on a Sunday. Hmm.. [emoji848]
Sent from my Pixel 3a XL using Tapatalk

Google Store order expected Nov 3-4 but order on store does not have the cancel option anymore. I'm in Montana and looks like it may ship soon?!? We shall see...

I still have the cancel option. Ordered on the 11th. Shipping is expected Nov 4-5. Google store US

Cancel option still on mine. Delivery set for Nov 4th or 5th ordered October 9th, I'm in Indiana. I used Google finance and they charged me immediately it seems.

I pre-ordered through Telus on Oct. 15. Got my UPS tracking number on Friday - it shows a delivery date of tomorrow, Monday Oct. 26 @ 10:30-2:30pm!!!!
However, I'm a bit skeptical. UPS tracking only shows a label was created, not a single scan since Friday. I'll mentally expect it Tuesday or Wednesday

sean222 said:
I pre-ordered through Telus on Oct. 15. Got my UPS tracking number on Friday - it shows a delivery date of tomorrow, Monday Oct. 26 @ 10:30-2:30pm!!!!
However, I'm a bit skeptical. UPS tracking only shows a label was created, not a single scan since Friday. I'll mentally expect it Tuesday or Wednesday
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Click to collapse
Same here. Still show label created but in mississauga. From past experience that'll shoot change in the morning to in transit. Fingers crossed of course lol