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Bottom lens not focusing

I got my OP6 and installed whatsapp and I am now trying to activate web whatsapp which requires you to scan a QR code on a web page on your computer.. However the camera is not focusing and therefore recognising the QR code. If I try to take a picture in a whatsapp chat it shows a very clear picture.
I've added a screenshot of what this looks like. I tried pressing the screen, double tapping, rebooting etc. I use a custom ROM, Havoc.
By moving fingers over the two lenses I've figured out that whatsapp is using bottom of the two lenses present lens for finding QR code.
Is this a hardware problem? Or is there something else going on? Can I test this somehow? I am not sure how I can just test this one lens alone.
Thanks in advance for any help!
EDIT: I did read up on all the camera problem threads but it seems my problem is just with the lower lens hence this thread.

I just checked with a supermarket app that allows you to scan their items and here the scan camera focused quickly and perfectly.

roel1976 said:
I got my OP6 and installed whatsapp and I am now trying to activate web whatsapp which requires you to scan a QR code on a web page on your computer.. However the camera is not focusing and therefore recognising the QR code. If I try to take a picture in a whatsapp chat it shows a very clear picture.
I've added a screenshot of what this looks like. I tried pressing the screen, double tapping, rebooting etc. I use a custom ROM, Havoc.
By moving fingers over the two lenses I've figured out that whatsapp is using bottom of the two lenses present lens for finding QR code.
Is this a hardware problem? Or is there something else going on? Can I test this somehow? I am not sure how I can just test this one lens alone.
Thanks in advance for any help!
EDIT: I did read up on all the camera problem threads but it seems my problem is just with the lower lens hence this thread.
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Click to collapse
The lower lense isn't for capturing images.

mikex8593 said:
The lower lense isn't for capturing images.
Click to expand...
Click to collapse
But if whatsapp forced the use of this lens on OP6 more people would have seen this issue? Can you try it perhaps. No need to scan, just activate the camera: open Whatsapp > three dots at top right > WhatsApp Web.
Thanks!

roel1976 said:
But if whatsapp forced the use of this lens on OP6 more people would have seen this issue? Can you try it perhaps. No need to scan, just activate the camera: open Whatsapp > three dots at top right > WhatsApp Web.
Thanks!
Click to expand...
Click to collapse
I don't use that app.

Whatsupp?

Have u tried cleaning the lens?

I had the same issue but it was when installed omni rom.. i have played with it a bit flashed back oos, and it working properly.

I have same problem, but i use custom rom, liquid_remix.
Has anyone got the solution?

mikex8593 said:
The lower lense isn't for capturing images.
Click to expand...
Click to collapse
yes it is, open the camera and place your finger on the lower lense and you will see that no image can be captured. Upper lense is depth sensor also a camera with autofocus.
if you want to test the cameras dial *#*#1597#*#* and you can change wich of both cameras you want to use to take pics. (at least in oxygenOS, i dont know about other roms). to discard a hardware malfunction, propper way to test this is to install stock OOS, then dial that number and check if both cameras focus (point at a distant object and see if it is focused, then place your hand close to the camera and see if it can focus on it) and check if OIS work (activate the camera and move the phone and look at the camera if it moves with the phone or if it stabilizes correctly)

[OOS Camera] 7 Pro uses main camera even for zoom pictures?

I was messing around with the camera when I noticed something weird. When in the official camera app (tested in both implemented version and new 3.8.1), I can tap in the "three trees icon" (panoramic) and covering the top lense I see that's the one the phone is using. Now on to the 1x icon, the phone changes to the mid lense, but when tapping the big tree icon (telephoto), looks like my phone keeps using the same central lense, so the one in the bottom is never triggered.
Has anyone else ever experienced this?

Telephone is only used when there is a lot of light ( i personally tested it a lot). If you want to forcefully use the telephone camera use gcam mod with 'gcam for oos' module to enable auxiliary camera support.

in video mode telephoto is actually never used. that i did notice.

fabricio7p said:
in video mode telephoto is actually never used. that i did notice.
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Click to collapse
Indeed, I think they will allow for it in future updates.
safwankatharudheen said:
Telephone is only used when there is a lot of light ( i personally tested it a lot). If you want to forcefully use the telephone camera use gcam mod with 'gcam for oos' module to enable auxiliary camera support.
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Click to collapse
Maybe that's the reason, after further fiddling I've found there's some kind of jumping between both lenses, it's not just that it doesn't toggle at all. So maybe the light is the reason for that. Thank you for your reply!

P40 Pro with Latest FW Updates - Portrait Mode not working for selfie camera?

So weird issue with my new p40 pro. It’s on version 10.1.0.114, and all HMS apps latest update.
However when i open the selfie camera to take a portrait mode pic, it doesn’t do any background blur - UNLESS I go to effects and click on one of the other effects, such as lights or hearts etc.
Anyone else having the same? Have tried a factory reset but still same issue. Wasn’t doing this on Software 10.1.0.109 i think.

wanted to help you but my software is still at 10.1.0.109

I was reading somewhere about portait from front camera is without bokeh. Bokeh is only on rear. I did myself selfie and i dont have bokeh too from front camera. But im not sure on 100%

matik3789 said:
I was reading somewhere about portait from front camera is without bokeh. Bokeh is only on rear. I did myself selfie and i dont have bokeh too from front camera. But im not sure on 100%
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Click to collapse
I've seen lots of reviews that post front camera pictures with bokeh effect. The ToF sensor makes this possible. So: bokeh is not only for the rear camera. Try the portrait mode option on the front camera.

MajestyZ said:
I've seen lots of reviews that post front camera pictures with bokeh effect. The ToF sensor makes this possible. So: bokeh is not only for the rear camera. Try the portrait mode option on the front camera.
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Click to collapse
Youre right. Tested it and bokeh is visible but really low
https://www.dxomark.com/huawei-p40-front-camera-review/
Check here. They said bokeh is visible but really low in front camera

I don't think so. No difference at all between portrait mode or photo mode without the effect filter turned on for selfie. Looking at the reviews there is noticeable bokeh on further objects. I'm not seeing that unless I turn on circles in effects for example.

xnostra said:
wanted to help you but my software is still at 10.1.0.109
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Click to collapse
try hotspot or change country location for other countries I'm in France and I get it 114 so try

benchallenger said:
Anyone else having the same? Have tried a factory reset but still same issue. Wasn’t doing this on Software 10.1.0.109 i think.
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Click to collapse
I noticed the same on my device after updating.

snipeerz said:
try hotspot or change country location for other countries I'm in France and I get it 114 so try
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Click to collapse
thanks it worked the moment i used a vpn, but thats weird why are they doing that.

xnostra said:
thanks it worked the moment i used a vpn, but thats weird why are they doing that.
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Click to collapse
can I ask you if it works to press thanks button thanks

benchallenger said:
So weird issue with my new p40 pro. It’s on version 10.1.0.114, and all HMS apps latest update.
However when i open the selfie camera to take a portrait mode pic, it doesn’t do any background blur - UNLESS I go to effects and click on one of the other effects, such as lights or hearts etc.
Anyone else having the same? Have tried a factory reset but still same issue. Wasn’t doing this on Software 10.1.0.109 i think.
Click to expand...
Click to collapse
This also happens on my Mate 20 Pro. I always have to choose an effect, otherwise, the background isn't blurred.

question, does those effect have a special purpose cause i do not notice it, i only notice blurs

Question about the Mi Mix 3 camera

Hi all, can someone verify this for me?
There are two cameras on the Mi Mix 3 yes?
One is the normal (wider) angle camera, and the other a more telephoto camera?
So, covering the top camera should give me a black screen (finger on it) when I use 1x zoom?
And switching to 2x zoom will give me a clear shot? (finger not on it)
I realise that this isn't happening anymore and 1x and 2x have images coming from the lower camera. Is this by design? Am I misunderstanding the idea of the two cameras?
Has the latest MIUI update broken something or was this how the camera works all this time?

As far as I can tell, every mode uses the bottom lens, regardless of zoom. Only portrait mode uses the top lens.

it's working fine, but i think you just need to go into pro mode and switch lens manually if you want to use tele, otherwise it's switching back and forth on it's own just tried it.

did more tests and it seems that the lens does indeed switch to the telephoto lens now once i zoom past 2.0x in the default photo mode. i also discovered that if it detects an obstruction in the 2.0x lens, it will fallback to the wide lens with a poor digital zoom. (I put my finger on the telephoto lens to check if it was working)

Mi 10 Ultra "Periscope Zoom"

Hi!
This may seem like a strange question. What does the camera on the back of the Mi 10 Ultra that looks like the periscope zoom actually do? The one that's in the "silver island"
I have had my Ultra since August, and simply assumed that this was indeed the periscope zoom, but this morning I noticed a very fine scratch in the corner of this camera. So I put it in 5x zoom, and saw that it didn't impact on the image. Then I realised that if I put my finger over this lens entirely, there was still no impact to the zoom!
So if we look from top, "Silver island" lens should be 5x zoom but covering it has no effect on any zoom level.
The next one down is the 2x zoom, interestingly if I cover this with my finger, it's mostly covered, but occasionally will jump to the main lens for a second or 2 for no reason.
The third camera is the main lens, this is also the one that is being used for 5x zoom and above, like they're taking a crop from that module as they did in my Mi Note 10 (and I assume the Mi 10 Pro, which I think is what the Ultra ROM is based off?)
And of course the final one is the incredibly poorly-positioned ultrawide
I've recently upgraded to Android 11 - MIUI 12.1.1.0 (RJJCNXM) so I've no idea whether this behaviour has always been the case, or if this upgrade has caused an issue.
I noticed that since the upgrade, the dots on the camera app for the "preset zooms" has gained a new option, a somewhat pointless 0.8x ultrawide which again just seems to be a crop of the ultrawide.
So, can anyone else test and confirm this? Has the latest upgrade "disabled" the periscope zoom?
Thanks

The periscope camera on Mi 10 Ultra is exactly what you'd expect, something as illustrated here.
It should kick in when you zoom by 5x and more within the camera app. However, I've randomly noticed (some months ago) that the app itself seems to behave in a way that if you zoom in over 5x and cover the periscope lens with your finger, the app will (temporarily) fall back to digital zoom using the main lens (3rd one from the top) even for higher zoom levels, because it assumes that there's something wrong with the periscope one.
In my experience, it would just automatically use the periscope camera when needed the next time I zoom, assuming it isn't covered this time.
If it doesn't, try to zoom like 10x and cover the main lens this time around, if it switches to periscope as it should.
Are you using xiaomi EU ROM?

fw85 said:
The periscope camera on Mi 10 Ultra is exactly what you'd expect, something as illustrated here.
It should kick in when you zoom by 5x and more within the camera app. However, I've randomly noticed (some months ago) that the app itself seems to behave in a way that if you zoom in over 5x and cover the periscope lens with your finger, the app will (temporarily) fall back to digital zoom using the main lens (3rd one from the top) even for higher zoom levels, because it assumes that there's something wrong with the periscope one.
In my experience, it would just automatically use the periscope camera when needed the next time I zoom, assuming it isn't covered this time.
If it doesn't, try to zoom like 10x and cover the main lens this time around, if it switches to periscope as it should.
Are you using xiaomi EU ROM?
Click to expand...
Click to collapse
Thanks for the reply. I feel like my phone is using the main 3rd camera for 5x zoom by default.
If I put the camera app into 5x zoom and cover the 3rd lens with my finger, the photo is obscured, if I put my finger over the periscope lens nothing happens
The same behaviour is displayed for 10x zoom, and any zoom up to 14.9x
However, once it goes into 15x zoom and above, you see "picture within picture" and the viewfinder does seem to be powered by the periscope, and the main 3rd lens is then responsible for the mini image in the corner, please see my attached screenshot, where I have covered the periscope lens with my finger.
So I guess what I'm wondering is...
1) Is my phone screwed?
2) Are 5x to 14.9x zoom shots taken with the main lens by default, by design or is this a bug?
3) Has this behaviour always been the case, or only since I upgraded?
I'm on Android 11 - MIUI 12.1.1.0 (RJJCNXM) which was an OTA update
If it's any use my baseband is c7-3033.23-0120_2103_79a330f and my kernel is 4.1.9.113-perf-gd722e10

t3chfan said:
Thanks for the reply. I feel like my phone is using the main 3rd camera for 5x zoom by default.
If I put the camera app into 5x zoom and cover the 3rd lens with my finger, the photo is obscured, if I put my finger over the periscope lens nothing happens
The same behaviour is displayed for 10x zoom, and any zoom up to 14.9x
However, once it goes into 15x zoom and above, you see "picture within picture" and the viewfinder does seem to be powered by the periscope, and the main 3rd lens is then responsible for the mini image in the corner, please see my attached screenshot, where I have covered the periscope lens with my finger.
So I guess what I'm wondering is...
1) Is my phone screwed?
2) Are 5x to 14.9x zoom shots taken with the main lens by default, by design or is this a bug?
3) Has this behaviour always been the case, or only since I upgraded?
I'm on Android 11 - MIUI 12.1.1.0 (RJJCNXM) which was an OTA update
If it's any use my baseband is c7-3033.23-0120_2103_79a330f and my kernel is 4.1.9.113-perf-gd722e10
Click to expand...
Click to collapse
Alright so I just went ahead and tested this (I use the EU ROM, but the camera app is just the same thing ported over).
What I found out is:
1. if I click 5x zoom in the camera app and autofocus is focusing on near objects (<1 meter), such as something on the desk I'm sitting at, it will default to main lens with digital zoom,
2. while still in the 5x zoom mode, if I turn the phone around and autofocus acquires focus on the opposite end of the room (~7 meters), the app will automatically switch to the periscope lens,
Which brings me to the conclusion, that:
1. the periscope lens has a minimum focus distance significantly greater than the main lens,
2. if you try to use zoom level of 5x and above, while focusing on an object relatively close to the camera (something up to 1 meter), it will fall back to digital zoom with the main lens, as the periscope lens is unable to obtain focus on such short distance
3. if you want to confirm this, avoid the automatic lens switching and make sure your periscope lens is operating correctly, you can use the Pro mode in the camera app, select the periscope lens manually on the right side (here it's called TELE 5X), and play around with it

fw85 said:
Alright so I just went ahead and tested this (I use the EU ROM, but the camera app is just the same thing ported over).
What I found out is:
1. if I click 5x zoom in the camera app and autofocus is focusing on near objects (<1 meter), such as something on the desk I'm sitting at, it will default to main lens with digital zoom,
2. while still in the 5x zoom mode, if I turn the phone around and autofocus acquires focus on the opposite end of the room (~7 meters), the app will automatically switch to the periscope lens,
Which brings me to the conclusion, that:
1. the periscope lens has a minimum focus distance significantly greater than the main lens,
2. if you try to use zoom level of 5x and above, while focusing on an object relatively close to the camera (something up to 1 meter), it will fall back to digital zoom with the main lens, as the periscope lens is unable to obtain focus on such short distance
3. if you want to confirm this, avoid the automatic lens switching and make sure your periscope lens is operating correctly, you can use the Pro mode in the camera app, select the periscope lens manually on the right side (here it's called TELE 5X), and play around with it
Click to expand...
Click to collapse
Thanks so much for your help! Don't I feel a bit silly now But reassured that it works as I thought and I'm just an idiot