Did you purchase the OnePlus 7 Pro at Launch? - OnePlus 7 Pro Questions & Answers

Who purchased a OnePlus 7 Pro direct from OnePlus today. I got mine...12GB Nebula Blue.
How about you?

Just did it on OP.com, same as yours.

Yup just ordered blue

Ordered a 8GB/256GB Version in Nebula Blue, looking forward to next week when I'll receive it. Gonna be a huge upgrade to my Nexus 6P

I got the grey 8/256. I really would have loved to get the 12gb version, but the blue isn't doing it for me.

I ordered the 8/256 blue the second it went on sale in Canada

I've ordered 12GB version on 15th launch date. Waiting for it in Lithuania.

Got the 12/256 this is going to be my first new phone in years I have been rocking the original pixel XL since it came out

xray49er said:
Got the 12/256 this is going to be my first new phone in years I have been rocking the original pixel XL since it came out
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Click to collapse
Exact same boat for me. It will be weird going from the monstrous chin and forehead on the Pixel to the 7 Pro. I even got a shipping notice already.
FROM Linden, NJ US
TO SAN DIEGO, CA US
Scheduled delivery: Tuesday 5/21/2019 by 4:30 pm (Fedex)
Cough, cough...... I might be sick on Wednesday.

mtucker said:
Exact same boat for me. It will be weird going from the monstrous chin and forehead on the Pixel to the 7 Pro. I even got a shipping notice already.
FROM Linden, NJ US
TO SAN DIEGO, CA US
Scheduled delivery: Tuesday 5/21/2019 by 4:30 pm (Fedex)
Cough, cough...... I might be sick on Wednesday.
Click to expand...
Click to collapse
That's really odd. They ship phones in the USA from like industrial City CA. So how that is shipping from NJ to CA doesn't make any sense. I live just south of Philly and my OnePlus 5 or 6 both came from there.
So I bought the 12gb today at 10:02am lol. Hopefully it ships quick and not delayed. Sale days prior were Tuesdays and got the phone on Friday each time

They better not leave the package on the doorstep if I'm not home!! If shipping to Canada, what courier would they use?

Ordered my as soon as they went on sale. Grey 8gb/256. Would liked to have gotten the 12gb but do not like the blue. Delivers 5/21 via good old Fedex. They always deliver very late in the day to my work.

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yep

I just got an email from Oneplus that the 12GB blue one I ordered this morning has shipped already. Fedex only shows the order info received so far.

Just got mine
Sent from my GM1915 using Tapatalk

I pre-ordered it and picked it up at one of those retail store chains. Love it so far. The screen seems to be a bit too big for me, bit it's also the phone's best feature.

mtucker said:
Exact same boat for me. It will be weird going from the monstrous chin and forehead on the Pixel to the 7 Pro. I even got a shipping notice already.
FROM Linden, NJ US
TO SAN DIEGO, CA US
Scheduled delivery: Tuesday 5/21/2019 by 4:30 pm (Fedex)
Cough, cough...... I might be sick on Wednesday.
Click to expand...
Click to collapse
Did you get the expedited shipping i just went with normal shipping and i got it shipped to my job because my fed ex home delivery guy is the worst.

Eric214 said:
That's really odd. They ship phones in the USA from like industrial City CA. So how that is shipping from NJ to CA doesn't make any sense. I live just south of Philly and my OnePlus 5 or 6 both came from there. So I bought the 12gb today at 10:02am lol. Hopefully it ships quick and not delayed. Sale days prior were Tuesdays and got the phone on Friday each time
Click to expand...
Click to collapse
It is a bit odd. I asked about shipping locations on another thread and a person on the west coast said phones they bought from Oneplus in the past shipped from the west coast. Yes, City of Industry is a huge shipping hub.
xray49er said:
Did you get the expedited shipping i just went with normal shipping and i got it shipped to my job because my fed ex home delivery guy is the worst.
Click to expand...
Click to collapse
I went with the expedited shipping for $9.99 as I have no patience when it comes to getting new toys. I am glad I did since it is coming all the way across the country. I also shipped to my work since I thought (don't know for sure) that a signature will be required. Tuesday arrival isn't too bad. Sometimes I get lucky and receive things a day early when I have them shipped to work.
Assuming your phone comes from New Jersey also, it probably wouldn't get to you any faster with expedited since you are so close to New Jersey.

At NY pop-up
Bought the 8/256 at the NY pop-up event. Ordered the 12/256 this morning at 10est... Loving this phone...

I finally decided i would pull the trigger on one after going back and forth then saw almond not available and when it is only in 8gb.
Every year one plus always seems to do something to put me off buying lol.
Why not release all colours in all formats at launch, its not that complicated!

Related

People of the UK... I will just leave this here.

http://www.motorola.co.uk/products/motomaker/FLEXR6UK
And also put this here...
UKWELCOME10 - £10 Discount at checkout
And also put this here...
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I'm from Italy and have preordered it from handtec.co.uk; last week they said it would be available since 14 september, but yesterday they told me it will be available in the end of this week/monday 21 (the same date on clove.co.uk).
I've preordered a white/bamboo one. I can't wait for it!
The price seems to be wrong, £399 for 32GB? Standard 32GB pre-order on Clove is 350.
I thought it should be 350 for 32GB (+35 for 64GB)
Ordered mine too Black front with Bambo back.
Also a bit surprised by the £399 for the base model and 9th October delivery date...
johhn said:
The price seems to be wrong, £399 for 32GB? Standard 32GB pre-order on Clove is 350.
I thought it should be 350 for 32GB (+35 for 64GB)
Click to expand...
Click to collapse
Yeah I'm a bit shocked at the price too
It was stated on every site that the price would be £360 on motomaker.
Geordie Affy said:
Yeah I'm a bit shocked at the price too
It was stated on every site that the price would be £360 on motomaker.
Click to expand...
Click to collapse
It's officially on pre-order now.
http://www.motorola.co.uk/products/moto-x-style
Clove still shows 350 quid on pre-order, shame they dont have 64gb on offer.
Geordie Affy said:
Yeah I'm a bit shocked at the price too
It was stated on every site that the price would be £360 on motomaker.
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Click to collapse
Yeah - a bit crappy on the price... but... I've waited long enough
Geordie Affy said:
Yeah I'm a bit shocked at the price too
It was stated on every site that the price would be £360 on motomaker.
Click to expand...
Click to collapse
It was only assumed that it would be £360,
Places like clove & hantec listed it for 359.99 so everyone assumed it would be that on motomaker,
However i see no issue paying the extra £30 to have it customized.
gezzy said:
I'm from Italy and have preordered it from handtec.co.uk; last week they said it would be available since 14 september, but yesterday they told me it will be available in the end of this week/monday 21 (the same date on clove.co.uk).
I've preordered a white/bamboo one. I can't wait for it!
Click to expand...
Click to collapse
Pre-ordered also from them White/Bamboo. Can you check your Order Status, mine is On-Hold, not sure what does that means, can you check it from your Order History?
I'm torn between ordering the bamboo at handtec or the normal black one at amazon. Last year a friend had to change his bamboo Moto x twice (back kept coming off). Don't know how easy would be an exchange at handtec.
Sent from my GT-I9505G using Tapatalk
blitos2 said:
I'm torn between ordering the bamboo at handtec or the normal black one at amazon. Last year a friend had to change his bamboo Moto x twice (back kept coming off). Don't know how easy would be an exchange at handtec.
Sent from my GT-I9505G using Tapatalk
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I'd go through moto, advanced replacement with deposit.
The price seems very high. The difference between Motomaker US and the ones in Europe I checked (UK and Germany) is about 150-200€
At that price-range you can buy phones like LG G4. One of the main reasons I was looking at Moto X was its low price and it seems that in Europe that is not true.
wow what a price increase compared to other countries. Rip off UK strikes again. I knew I should have taken the 1+2 invite I received. No chance I will be buying this phone anymore, not when a brand new LG G4 can be had for £330
Gutted really, I will be giving the Style a miss. Config I wanted below but the price is holding me back.
Total£454.00
Base Price£399.00
Back - Bamboo Wood £20.00
Memory - 64GB £35.00
Will possibly go for the Nexus
My order was already showing as built and complete last night. I also spoke to customer services and they say it should arrive much sooner then the 9th October. Really hoping it will ship out today for delivery early next week.
xxnoelziexx said:
Gutted really, I will be giving the Style a miss. Config I wanted below but the price is holding me back.
Total£454.00
Base Price£399.00
Back - Bamboo Wood £20.00
Memory - 64GB £35.00
Will possibly go for the Nexus
Click to expand...
Click to collapse
Handtec is still selling the 32gb version for 350, but I really want 64GB.
Such a shame UK consumers get ripped off every time.
HOW MUCH?! I was holding out for this but there is NO chance I'm getting it at that price! There is no way that the Style is £105 better than the LG G4! Give them some grief on Twitter, I just have
DrearierJester1 said:
Pre-ordered also from them White/Bamboo. Can you check your Order Status, mine is On-Hold, not sure what does that means, can you check it from your Order History?
Click to expand...
Click to collapse
My order says processing, but keep in mind that it was in this status since I ordered it. I've contacted them through the online chat and they told me the phone should be available for the end of this week or next week.
darlsquall74 said:
My order was already showing as built and complete last night. I also spoke to customer services and they say it should arrive much sooner then the 9th October. Really hoping it will ship out today for delivery early next week.
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Click to collapse
My order was showing as built and complete this morning too. I'm hoping to receive it much sooner than the 9th October. Won't be long once it ships!
jamespat93 said:
My order was showing as built and complete this morning too. I'm hoping to receive it much sooner than the 9th October. Won't be long once it ships!
Click to expand...
Click to collapse
I spoke to Moto chat and they disappointingly said the following:
I have checked the order details, everything is looking fine with the order, once the mobile is shipped you will receive an email with the tracking details. We have standard shipment method so it will be 7 to 10 days. However as the Moto X Style is in preorder state only you can expect the mobile by mentioned expected date.
The order has been received by the fulfillment centre, we are unable to confirm if it is build and ready or not however once the mobile shipped from fulfillment centre you will receive an email with the tracking details.
Oh well, guess I wait for the email!!

Shipping Thread

Edit: Ordered on the 22nd, received it on the 25th.
Haven't ordered mine yet, but I'm in Florida USA and will be ordering tomorrow morning an 8GB/128GB Midnight Black variant w/ priority shipping on OnePlus.com.
Ascertion said:
Haven't ordered mine yet, but I'm in Florida USA and will be ordering tomorrow morning an 8GB/128GB Midnight Black variant w/ priority shipping on OnePlus.com.
Click to expand...
Click to collapse
Same here. I'd probably go 6/64gb if midnight black was available in that configuration.
Going with the big boy 8/256
any advice on which shipping method to use? i assume priority is fedex and standard is a mystery. oneplus support is clueless,
norwoodesteel said:
any advice on which shipping method to use? i assume priority is fedex and standard is a mystery. oneplus support is clueless,
Click to expand...
Click to collapse
I also wanna know. I'm thinking of ordering mine through OnePlus as well, but does anyone know how long the Priority Shipping will actually take? I know it says 1-3 days on the site but I've heard of people having delays up to a week when they got the 5T at launch with Priority Shipping. I'm kinda worried i'll waste my time when I could have just gotten it through Amazon with Prime Shipping.
Standard is DHL.
In the US, so will be ordering tomorrow 8/256
Anyone have any idea how much priority shipping will be for a US order? Last time I ordered from OnePlus was for the OP3 and that was 2 years ago. Don't remember what it was at that time.
BoboBrazil said:
Standard is DHL.
Click to expand...
Click to collapse
I confirm that too I've ordered many things with standard shipping and it was DHL
ordered on friday with amazon. Shipped today, tomorrow delivery.
I Have just ordered mine Midnight Black 8/128 on OP site. Strange thing is that I got the confirmation email, money was blocked on my credit card, but the tab MyOrders in my account is empty. I don't see my previous 5T order as well as the OP6. I have send a ticket to the support. They have sold you pretty quickly here in PL BTW.
Edit: The order just showed up in my account. The Priority Shipping was free when I ordered and my account says, it will be delivered on Friday.
stefal639 said:
ordered on friday with amazon. Shipped today, tomorrow delivery.
Click to expand...
Click to collapse
Did I miss something... I don't see it on Amazon, I was waiting to but it on the oneplus site..
kebuchan said:
Did I miss something... I don't see it on Amazon, I was waiting to but it on the oneplus site..
Click to expand...
Click to collapse
You are unlucky my friend, in USA and most of the EU (and other countries) was in pre-sale from 1 hour after the London presentation.
https://www.amazon.it/OnePlus-Smart...UTF8&qid=1526997381&sr=1-6&keywords=oneplus+6
got priority, ordered at 10am, ships 23rd. est. delivery in nj 25th
I didn’t see a pre-order on Amazon so I ordered my Midnight Black 8/128 at 9:01 (central time) thru oneplus.com with priority shipping plus sandstone case. Estimated delivery date is 05/25. Received confirmation email from oneplus and now awaiting shipping email.
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order place by 10:01 EST
hibby50 said:
got priority, ordered at 10am, ships 23rd. est. delivery in nj 25th
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Same here, but shouldn't priority mean one day? I recall with the 5T, orders opened Tues and we would have got them on Thurs but for Thanksgiving, which pushed it to Friday. Seems like with this ordering opening Tuesday, we should get the phones if we paid for priority on Thurs.
How did all you guys get deliver date of the 25th? I just place an order and my delivery date is in the 30th. I am In the US
toanau said:
How did all you guys get deliver date of the 25th? I just place an order and my delivery date is in the 30th. I am In the US
Click to expand...
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Looks like they changed handling time to 3 days shortly after 10 AM EST
Ordered today on OP, midnight black 128gb, to Hungary...
Order is processing.
Estimated dispatch: May 24, 2018 Estimated delivery: May 28, 2018
Fingers crossed

Pixel 3 XL Indian Thread

Post details on best offer available in India for Pixel 3XL. Shipping date etc.
Does flipkart offer Rs 10K discount in total?
Is the preorder Rs 5000 off on hdfc card on top of the Rs 5k instant discount from HDFC card for Big billion days?
The preorder offer of Rs 5000 is mentioned below.
https://www.flipkart.com/google-pix...er=sp_browse_announcement_search.flipkart.com
Anyone got clarity?
Can't believe how exorbitantly they have priced these 2 phones! Have they forgotten last year's experience when they were forced to reduce the price within a couple of months? And all those who had pre-booked it and bought Pixel 2/XL at launch were left cursing Google.
It's a wrong idea to look for best offers and preorder offers at present . Wait for a month or so. Price will collapse.
Well. The Rupee is almost 15% weaker. The custom duty has been increased.
Samsung get price it lower because they make phones in India and don't have to pay the 20% custom duty.
It's expensive, but its only going to get worse with the Rupee unlikely to get stronger anytime soon.
rkial said:
Well. The Rupee is almost 15% weaker. The custom duty has been increased.
Samsung get price it lower because they make phones in India and don't have to pay the 20% custom duty.
It's expensive, but its only going to get worse with the Rupee unlikely to get stronger anytime soon.
Click to expand...
Click to collapse
It's not just about rupee losing its value & custom duties. It's also largely about boosting poor sales & holiday season sales especially in online platforms like FK & Amazon.
When sales went down the drain , Pixel 2 & 2 XL got huge price cuts last year during this end of the year holiday season.
iPhone X, XS, XS Max and predecessors(except for a few yesteryear models) don't get assembled/manufactured out here either but look at Big discounts at present in those platforms even when rupee is at it's lowest value. :good:
Its 5K discount with Hdfc card right now. The price is still too high. Its not worth that price in my opinion. I can almost buy two one plus 6T for this price.
I am gonna wait till prices come down to more realistic levels or try to get it from US.
Ok so this only pertains to those who had purchased Pixel 2 / XL last year from Flipkart and had purchased the buyback guarantee from them.
You will be getting an additional 7k discount on the assured value.
For example - I had purchased a Just Black P2XL 128Gb for 82k. The current buyback value stands at INR 32800.
With the additional 7k, I am getting INR 39,800 discount for trading in my Pixel 2 XL. Add 5k Instant discount from HDFC and all Pixel 3 XL is gonna cost me is INR 38200 (INR 47200 for 128Gb) which I feel is a pretty good deal.
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Although you might argue that Pixel 3 isn't much of an upgrade compared to Pixel 2, the choice is yours.
Also If you get the buyback guarantee this year, you can get 46k discount on the next Pixel
And preordered Just Black 128 Gb.
Total costs around 48k after all discounts, buybacks. Also opted for the buyback guarantee @199
Sent from my Pixel 2 XL using Tapatalk
Spoke to the Reliance Digital store in my area. Pre-booking is going on and offline offer is only applicable on pre-booking
- Pre-booking going on till 31st October of amount 2000
- 5% cashback (credited in 90 days)
- upto 18 months no-cost EMI
- If you already own a pixel/nexus device then a google home mini is free
The guy said stock is expected on 1st November
Will I get paid out of warrant service in India for pixel phone purchased from Europe /US? Hope I can service my device if something happens and that they won't reject any kind of repair/service saying its bought from outside India. Has anyone tried this for Pixel 2?
I'm looking at a Pixel 3 XL. Just want to know how after sales is if anything goes wrong with this thing. My old First Gen phone had to be send back a couple of times as it had issues and that was a good experience as that time i was abroad. Can anyone chime in?
Wow, just two pages of discussions. Looks like no one in India is interested in buying these. Anyway, my Flipkart order says that it would be shipped today and will be delivered tomorrow. Anyone here got the same shipping date? Has it been shipped for anyone yet?
NishantM said:
Wow, just two pages of discussions. Looks like no one in India is interested in buying these. Anyway, my Flipkart order says that it would be shipped today and will be delivered tomorrow. Anyone here got the same shipping date? Has it been shipped for anyone yet?
Click to expand...
Click to collapse
Same here. Flipkart says phone should be packed and shipped today and delivered by tomorrow.
Destination - Gurugram.
What's your location?
And yeah. Looks like very few people have preordered compared to P2XL last year.
Sent from my Pixel 2 XL using Tapatalk
rohit3221 said:
Same here. Flipkart says phone should be packed and shipped today and delivered by tomorrow.
Destination - Gurugram.
What's your location?
And yeah. Looks like very few people have preordered compared to P2XL last year.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
Location: Mumbai.
Edit 2: Andd It's shipped
Edit: Never mind. Item has been packed and ready to ship.
Any updates in the status? Mine is still stuck on "Under Processing" . [emoji853]
NishantM said:
Location: Mumbai.
Click to expand...
Click to collapse
Sent from my Pixel 2 XL using Tapatalk
rohit3221 said:
Edit 2: Andd It's shipped
Edit: Never mind. Item has been packed and ready to ship.
Any updates in the status? Mine is still stuck on "Under Processing" . [emoji853]
Click to expand...
Click to collapse
Which city has it shipped from? I'm from Mumbai and it still has not been packed.
rohank1009 said:
Which city has it shipped from? I'm from Mumbai and it still has not been packed.
Click to expand...
Click to collapse
Doesn't say right now. Should be updated when the shipment reaches first checkpoint I guess. Will update here once its updated. SS attached.
Sent from my Pixel 2 XL using Tapatalk
rohit3221 said:
Doesn't say right now. Should be updated when the shipment reaches first checkpoint I guess. Will update here once its updated. SS attached. View attachment 4631105
Sent from my Pixel 2 XL using Tapatalk
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The estimated shipping date changed from 31 Oct to 1 Nov today afternoon. The estimated delivery date still states 1 Nov. So hoping for the best.
Mine just shipped from Mumbai. Since I too am located in Mumbai, I should certainly have the phone in hand tomorrow.
rohit3221 said:
Edit 2: Andd It's shipped
Edit: Never mind. Item has been packed and ready to ship.
Any updates in the status? Mine is still stuck on "Under Processing" . [emoji853]
Sent from my Pixel 2 XL using Tapatalk
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Cool. Mine is still under processing.
Edit: Shipped!

*** Pixel 3 XL Waiting Room ***

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There was a good tradition to create waiting rooms for Nexus phones, so I thought maybe we should do one for Pixel 3. To keep all posts related to shipment and waiting in one place.
I ordered mine right after they went live and got "Shipment by 10/17/2018" and delivery by 17-19 of October. And I'm switching from Nexus 6 (not p!) so I'm pretty excited about new device.
Every one who ordered this, I hope, great phone is welcome here.
[UPDATE 10/13/2018] First batch seems to be prepared for shipment. Folks who ordered right after the presentation event got order status updates: now it's impossible to change shipment address and cancel order.
I ordered mine yesterday from Verizon along w/ an Otterbox Defender (screenless). Also ordered a Moment case with 2 lenses. Shipping says it is on the 18th on my Verizon app.
Made the mistake of going with a Note 8 last year and now back on Team Pixel. Can't wait for my 3XL. In Canada so it'll be Nov 2-5 for me
After pondering for hours, I finally decided to pull the trigger. Doing so may have delayed my shipment a couple of days
Shipment by Oct 18th. Delivery between Oct 23-24. Hopefully no issues! Last time I sent my device back twice due to screen burn in.
I decided to pre-order the Pixel 3 XL 128 Black from VZW says ill get it by the 18th. Still on the fence about it though may end up canceling it if i happen to see on in person still on the fence about that notch, i got my wife an iPhone XS Max and the notch is not terrible but I've seen pictures of the Pixel next to an XS Max and not sure how i feel about it but cant really tell from just looking at pics, hard to decide if i should just keep rocking my Pixel 2 XL lol.
I've been around for the "waiting" threads of the Nexus 4 Limbo ( I was one of the early orders that got lost when the servers crashed ), the frustrating roll-of-the-dice hell that was ordering a Nexus 6, the much improved (but still occasionally frustrating) launch of the Pixel XL, and now, the smoothest launch so far (knock wood) with the 3XL.
3XL 128 Black Unlocked
Google Store
Ordered: 10/9 @ 11:55 am EST
Ships by: 10/17
Delivered By: 10/18 - 10/19
Damn didn't jump on this soon enough. Got an arrival date of the 23rd. XL 128 Just black.
Ordered a 64 GB just black 3 xl. Delivered by the 19th-22nd. I live about 4 hours from the Illinois warehouse (St Louis), so I'm expecting it next Thursday to Friday. I'm happy they're shipping these out a week closer to the pre-order opening date.
I just hope there is chatter about the tailwind speed of the planes leaving the manufacturing city again.
October 22 but I'll be out of the country.
Hope they ship this thing earlier so I can get it the week of 19th but doubt it.
Ahhh, the annual Nexus/Pixel Lounge thread - the most wonderful time of the year!
Pixel 3 XL 64GB in white. Ordered at 10:58 CDT. When I ordered it said "ships the 17th". Expecting delivery the 19th. Can't wait!
EDIT: I ordered it with the Pixel Stand. Hopefully, this mistake(?) does not hold up my order.
tigercranestyle said:
Ordered 10/9 @ 10.56am central. No ship date, but delivery 10/19-10/22. First time ordering a Nexus/Pixel device without overnight delivery because I'm going to be out of town anyway.
128GB white XL
Edit: And thanks, OP (@razviar). Thought that the yearly shipping thread tradition was dead.
Click to expand...
Click to collapse
I didn't see any other shipping methods. Maybe because im in California everything is overnight anyway
?
I ordered Pixel and Pixel Case in two separate orders. So for now status of phone isn't changed (I still see the option to cancel or edit order). Case is not editable already, but was not shipped. Both cases delivery is set by 23 - 25 Oct
Ordered at launch and my order says delivery by Oct 18 – 19
I ordered it October 9th @ 5:21 pm and have an arrival date of early to mid november (for the second phone). Booooooourns.
ordered mine 128g black
ordered at launch says delivery 18-19
I ordered while event was still going on... Had do delivery date of 18-19 then realized that I didn't get option to add care protection, tried calling Google order support to add it to my order, but was told I couldn't add it and that I had to cancel my order and place a new order.
Well that messed everything up and new order with protection changed my delivery date to 22-23 so I called back and complained about inconvenience of having to wait longer, so they gave me a $50 store credit to use towards new purchase.
So now I'm getting Pixel 3 XL 128 and protection plan for $50 bucks cheaper but waiting 3 more days
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Ep3n3wp said:
I ordered while event was still going on... Had do delivery date of 18-19 then realized that I didn't get option to add care protection, tried calling Google order support to add it to my order, but was told I couldn't add it and that I had to cancel my order and place a new order.
Well that messed everything up and new order with protection changed my delivery date to 22-23 so I called back and complained about inconvenience of having to wait longer, so they gave me a $50 store credit to use towards new purchase.
So now I'm getting Pixel 3 XL 128 and protection plan for $50 bucks cheaper but waiting 3 more days
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They basically gave you a promotional credit they were giving those who pre ordered anyways...
Drewski_1987 said:
They basically gave you a promotional credit they were giving those who pre ordered anyways...
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Click to collapse
i didnt get that

General Trade-In Issues

Until today, I've been concerned that, having delivered two Pixel 5 trade-ins to my local Post Office on the morning of Tuesday, October, 18, USPS tracking showed that, since Thursday and Friday, respectively, of last week, they were stuck, "moving through the network", in Nashville, not yet out for delivery. Today, however, I received two emails from Google acknowledging receipt of the phones and their moving to the assessment stage of the trade-in process. The USPS tracking status hasn't changed, however.
RebDovid said:
Until today, I've been concerned that, having delivered two Pixel 5 trade-ins to my local Post Office on the morning of Tuesday, October, 18, USPS tracking showed that, since Thursday and Friday, respectively, of last week, they were stuck, "moving through the network", in Nashville, not yet out for delivery. Today, however, I received two emails from Google acknowledging receipt of the phones and their moving to the assessment stage of the trade-in process. The USPS tracking status hasn't changed, however.
Click to expand...
Click to collapse
Same thing here but the wife got a email from Google this morning saying the $$ for the trade in are being credited to my payment method. I think I had the same thing happen a few years ago trading a phone in to Google.
My two Pixel 6 Pros were stuck "Moving through Network" since early morning Friday, October 21st. They still both show that status with USPS tracking, but yesterday I got an email that the one had arrived, and the Google Store does show that they are accessing it. The second one, as of this morning, still hadn't arrived.
I've noticed with trade-ins that it's similar to some (not all) Amazon returns I've made. They give me a "shipping label", and have me drop it off at the post office. Then the tracking shows them not really going anywhere but handed off (I forget the exact terminology they use). It's like the post office doesn't really ship (or in the case of our phone trade-ins, deliver) in a normal fashion despite them looking like they do. As if the post office is just some central drop-off point. In Amazon return cases, I typically get an acknowledgment of the return is complete within 24 hours, but these device trade-ins are harrowing.
I chose trade-in instead of selling on Swappa because I figured the selling price of them would go down tremendously with all the people upgrading - and I believe I've confirmed it did happen that way.
roirraW edor ehT said:
[snip]
I chose trade-in instead of selling on Swappa because I figured the selling price of them would go down tremendously with all the people upgrading - and I believe I've confirmed it did happen that way.
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Whatever the Swappa prices were pre-launch, now they're much less than Google offered. Both our Pixel 5s are in good condition--having always lived in cases and had screen protectors. Google offered (up to $400). If they come through, that looks to be c. $200 more than one could get selling on Swappa.
RebDovid said:
Until today, I've been concerned that, having delivered two Pixel 5 trade-ins to my local Post Office on the morning of Tuesday, October, 18, USPS tracking showed that, since Thursday and Friday, respectively, of last week, they were stuck, "moving through the network", in Nashville, not yet out for delivery. Today, however, I received two emails from Google acknowledging receipt of the phones and their moving to the assessment stage of the trade-in process. The USPS tracking status hasn't changed, however.
Click to expand...
Click to collapse
looks like you faired better than me. my trade in is "in transit" from that Nashville hub and Google says they don't have it. it's been over a week. it's making me nervous. it's a Galaxy Note20 Ultra. if they lose it I basically lost over $500
Misterxtc said:
Same thing here but the wife got a email from Google this morning saying the $$ for the trade in are being credited to my payment method. I think I had the same thing happen a few years ago trading a phone in to Google.
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Click to collapse
Did you get what you expected to? More, or less?
xgerryx said:
Did you get what you expected to? More, or less?
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They gave me $620 for my S21U just like they said.
Misterxtc said:
They gave me $620 for my S21U just like they said.
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Interesting. I'm expecting 950 for mine if I trade it in. Good to know.
xgerryx said:
Interesting. I'm expecting 950 for mine if I trade it in. Good to know.
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Click to collapse
Nice, you just about got the 7 Pro for nothing on the trade in alone.
Misterxtc said:
Nice, you just about got the 7 Pro for nothing on the trade in alone.
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Just about. I got the 512gb version so 150 difference,
DevilDaHusky said:
looks like you faired better than me. my trade in is "in transit" from that Nashville hub and Google says they don't have it. it's been over a week. it's making me nervous. it's a Galaxy Note20 Ultra. if they lose it I basically lost over $500
Click to expand...
Click to collapse
I hope yours is acknowledged arrived at Google very soon. Mine was acknowledged arrived at Google five days (yesterday) after the first day that the tracking said "Moving through network" in or around Nashville. My refund got credited this evening.
This morning my wife's phone hadn't arrived at Google yet, but it has now, thankfully.
Both post office tracking still say "Moving through network". Crazy.
RebDovid said:
Until today, I've been concerned that, having delivered two Pixel 5 trade-ins to my local Post Office on the morning of Tuesday, October, 18, USPS tracking showed that, since Thursday and Friday, respectively, of last week, they were stuck, "moving through the network", in Nashville, not yet out for delivery. Today, however, I received two emails from Google acknowledging receipt of the phones and their moving to the assessment stage of the trade-in process. The USPS tracking status hasn't changed, however.
Click to expand...
Click to collapse
Better than mine lol... Shows it was delivered on the 24th and my trade-in status shows still waiting for device. USPS was slow on delivering the kit as well and delayed the process even further. I hope by next week they acknowledge receiving the device and I don't have to contact Google Support.
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Dropped mine off at usps on the 18th and still nothing.
It’s been in Nashville over a week now.
Says..
Moving Through Network
In Transit, Arriving Late
So you’re not alone, I’ve got 700 bucks riding on this.
In the UK i could not find a Post Office that could send my trade in kit back to Google so i gave up and ended up taking my Pixel 6 Pro to CEX.
It took like 10 days and they finally got my Pixel 4a and I got $300 for it which I was happy because I got it on sale for that much originally. Lol...
DevilDaHusky said:
looks like you faired better than me. my trade in is "in transit" from that Nashville hub and Google says they don't have it. it's been over a week. it's making me nervous. it's a Galaxy Note20 Ultra. if they lose it I basically lost over $500
Click to expand...
Click to collapse
I'm in the same boat. My Pixel 6 Pro has been in transit from the Nashville hub since the 21st as well. They offered me $600 trade in value. I did some searching and from what others have said Google will still give the trade in value they assesed as long as you have proof the phone was shipped. They will have to do a lost mail claim with USPS and that takes around 10 days. Reading that makes me fill a little better but I'm still nervous as hell.
well then, got an email just now from Google. they have it but usps tracking still says in transit.
I just received an email from Google telling me that one of the two Pixel 5s mailed to them as trade-ins has been valued at the full estimated amount of $400. I still await word on the second phone.
In the grand scheme of all things shipping...USPS is far behind UPS, and FedEx, here in the USA IMO.
USPS still shows both my traded-in phones moving through the network. Meanwhile, Google has emailed acknowledgments that it has received both and assessed and refunded the full amount estimated on one of them.

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