How to fix MOTO G7 / xt1962-1 stuck in Bootloader (stuck in fastboot) unable to boot - Moto G7 Guides, News, & Discussion

I do not have 10 posts yet, remove underscores from urls. I will edit this when I have 10 posts, I'm sorry for the slight inconvience.
Hi, new here! I recently acquired a Motorola G7 (xt1962-1/river_amz) from my sister. The device did not boot. It mentioned that the device did not start-up successfully, something in relation to slot/a and slot/b, and that I needed to utilize a Software Repair Assistant.
Non-Verizon devices cannot utilize this Software Repair Assistant, I tried and it hung at Processing Device Info. For Non-Verizon devices there's a piece of software called Lenovo MOTO Smart Assistant which can be found: https://support.lenovo.com/us/en/downloads/ds101291
This option did not work for me as the Bootloader did not for some reason allow the device to overwrite some of the content (permission was denied device side.)
The MOTO Smart assistant was good for downloading the devices software. So you do the following:
Download and install the smart assistant software
Click the flash option and then the rescue option
Click moto phone
Select moto g (7th gen)
Select xt1962-1 and then next to target and firmware name there's a download button press that and the firmware will start downloading
You can follow the onscreen instructions for that program, like I said however, it didn't work for me so I'm just going to tell you the steps I went through to get the device working. If you have other solutions, I, as well as the rest of the MOTO G7 users will be happy to hear what worked for you I'm sure.
I tried downloading the files from /moto-g7/development/moto-g7-river-xt1962-1-firmware-29-114-t3913673 on this site and flashing those with some of the below mentioned methods but, no dice.
The default firmware download directory is C:\ProgramData\LMSA\Download\RomFiles btw.
I didn't want to fuss with trying to get RSDlite working on Windows 10. I found that an older PC with a 32-bit install of Windows 7 was far easier to manage, so, that's what I went with.
To follow what I did:
Download RSDlite 6.2.4 from rootjunky's site via: http://rootjunkysdl.com/files/?dir=Android Programs
Download 32-bit drivers from: http://rootjunkysdl.com/files/?dir=Android Drivers/Motorola if LMSA did not install them already
Copy the firmware folder to your desktop or somewhere easy to work from
Ensure your device is in bootloader mode
Open RSDlite and your device should be detected
Select the firmware folder and open flashfile.xml with RSDlite and press start
Let the process finish and don't interupt or you will have to do it all over again
The phone should boot, you will more than likely have to sign into an google account that's already been in use on that device (due to FRP)
You can also use the XML to BAT method, that didn't work for me (remote permission denied/device side)
I hope this helps some people who struggled like I did. Also, sorry if some things are badly worded if at all. I'm autistic and have trouble explaining and expressing things.
Check out my stock resources thread: https://forum.xda-developers.com/moto-g7/development/riveramz-stock-resources-t3917937/

Worked perfectly!
Thanks! I had the same issue (my wife's Moto G7 stuck at the bootloader) and was able to follow your directions, so much appreciated.
The only change I made was to follow the directions at this video (go to youtube/watch?v=njXQYn53SPc) to perform the XML to BAT instead of using RSDlite (since I was on Windows 10).
It worked perfectly and fixed the issue--and the great thing was that by converting the servicefile.xml instead of flashfile.xml, I was able to retain all the data on the phone.
The overall sequence of steps (listed in detail, since this was my first time flashing. Remove underscores from URLs):
Download Lenovo Assistant from your link
In Lenovo Assistant, go to Flash, then Rescue, then select model of phone. Click to download the firmware (but do not actually click the "rescue" button).
Download Google's Platform Tools (to get fastboot and ADB)
Make a folder to hold everything (called "flash")
Copy the downloaded firmware folder from C:\ProgramData\LMSA\Download\RomFiles to flash folder. Copy the fastboot, adb, and adb dll's from the Platform Tools to the firmware folder (per the video).
Copy and edit commands from servicefile.xml to a new servicefile.bat, as described in the video. Place this file in the firmware folder.
Run batch file in command prompt from the firmware folder.
That got the phone running again, with all data intact.

Thank you so much, worked like a charm.

Mine doesn't seem to have any partitions anymore. All my phone does is fast boot mode. And it won't let me flash anything... Please [email protected]
Sent from my Samsung SM-G973U1 using XDA Labs

mattmsr82 said:
Mine doesn't seem to have any partitions anymore. All my phone does is fast boot mode. And it won't let me flash anything... Please [email protected]
Click to expand...
Click to collapse
May need to use a
Loader file or blankflash
See
https://forum.xda-developers.com/moto-g7/help/loader-file-to-unbrick-moto-g7-t3938342.
Sent from my mata using XDA Labs

I followed sd86's guide and used servicefile.xml instead of flashfile.xml, as suggested by chi2.
No problems whatsoever installing RSDlite 6.2.4 on Windows 10 x64 (1909). The drivers were installed by LMSA and I have no idea why you guys said it was difficult.
Just for the record, my phone is a Motorola G7 (xt1962-4), that out of thin air started showing the following message:
start up failed
your device didn't start up successfully.
use the software repair assistant on computer
to repair your device
connect your device to your computer to get
the software repair assistant.
AP fastboot flash mode (secure)
no bootable a/b slot
failed to boot Linus.falling back to fastboot
Fastboot reason: fall-through from normal boot mode
USB connected
Click to expand...
Click to collapse

MrCabana said:
I followed sd86's guide and used servicefile.xml instead of flashfile.xml, as suggested by chi2.
No problems whatsoever installing RSDlite 6.2.4 on Windows 10 x64 (1909). The drivers were installed by LMSA and I have no idea why you guys said it was difficult.
Just for the record, my phone is a Motorola G7 (xt1962-4), that out of thin air started showing the following message:
Click to expand...
Click to collapse
I ended up sending my phone back to Motorola, they they fixed it and sent it back overnight...
Sent from my Samsung SM-G973U1 using XDA Labs

Quote:
Originally Posted by NetrixX13
I had exactly the same problem. The Lineage OS installation instructions are missing an important point.
The Moto G7 has two slots, A and B. However, it seems they only come with a bootloader pre-installed on slot A, slot B seems to be completely blank.
When slot A is active and you flash Lineage OS using TWRP, it writes to slot B and switches to slot B.
When you reboot, you cannot boot anymore, because on slot B there is no bootloader.
To mitigate this issue, you have to flash a "copypartitions" zip before rebooting.
My phone also was in 9008 mode and I revived my Moto G7 using the blankflash method, see here:
https://forum.xda-developers.com/mot...reteu-t4020263
I can also confirm saving my Hard bricked, non booting black screen, no life moto g7 with the above blank flash app from above link. then i used the lenovo recovery program to put the original rom back on the phone downloadable here: https://support.lenovo.com/us/en/downloads/ds101291
if you have a black screen hard brick, no life but windows 10 sees it at an unknown or 9008 device then you can bring your moto g7 back to life again. follow all the above links and youre good!

I don't have a Windows 10 PC...plus, if I screw up my phone, I'll catch hell from the wife...lol
SO...that being said, if someone has an XT1962-6 'River' RETIN phone running Android 10 w/June Sec. Patch....I'd be willing to 'donate' to their paypal for a copy of my phones fw! Anyone interested plz pm me. Thx!

Good day, your post was very useful for me, bring back my phone, Im very grateful, thanks, sorry for my english

switch off your phones and connect usb.
first install drives to your pc by searching where to find device drivers motorola
then download lenovo smart assistant and press rescue

Hi. Im new here too. Well been for a while just my second post and the first time iv actually been able to flash a rom. I have the same problem. No bootable slots. I know exactly what i did wrong. I knew it the moment i hit the reboot button. However, i run zorin 15 on my pc and the levono assistant don't support linux. Anyone know where i can acquire the assistant running linux? Greatly appreciated in advance.

Thank you very much sd86 and chi2 for your research and help
Sadly my phone can't boot after flashing clean OS
I don't want to erase UserData partition, but it seems error is there (as it's only left partition untouched).
As I still would like to keep my data (this is the most important thing on our mobile devices) the only one hope is to unlock bootloader, flash recovery partition (eg. with TWRP) and then perform a backup from recovery software.

Related

failed root fastboot only help please

I bought a t mobile one plus 7 pro - version gm31cb-on 9.5.10 before I read about the hassle it can be compared to an unbranded phone. The bootloader is unlocked.
I tried the msm tool to go to international version but it got stuck on parameter preload so I decided to try to root and get rid of the tmobile flash screen later.
long story shortened, the phone is stuck on the warning screen.
Pressing buttons, I can get it into fastboot but adb doesnt see the phone to flash/push anything.
If I try to boot into recovery, it sticks at the warning screen.
can I somehow get adb to see the phone in fastboot mode?
do you know if i need a certain os/file so i can get past the parameter preload with msm?
i followed the steps in the msm tutorial.
if msm sees the phone and it gets to parameter preload does it mean it is not a driver issue but maybe the wrong software?
Any advice is appreciated.
thank you for your time and expertise
Marc
through fastboot
I am using the universal fastboot and adb tool and trying to flash boot twrp and start over
current error: failed remote recovery a no such partition
after fastboot --set-active=b
same error
update 2
somehow, after simply trying over and over i got twrp on partition a
i think i will stay here until a kind member can direct me to an img that will work
thank you
marcadamf said:
I bought a t mobile one plus 7 pro - version gm31cb-on 9.5.10 before I read about the hassle it can be compared to an unbranded phone. The bootloader is unlocked.
I tried the msm tool to go to international version but it got stuck on parameter preload so I decided to try to root and get rid of the tmobile flash screen later.
long story shortened, the phone is stuck on the warning screen.
Pressing buttons, I can get it into fastboot but adb doesnt see the phone to flash/push anything.
If I try to boot into recovery, it sticks at the warning screen.
can I somehow get adb to see the phone in fastboot mode?
do you know if i need a certain os/file so i can get past the parameter preload with msm?
i followed the steps in the msm tutorial.
if msm sees the phone and it gets to parameter preload does it mean it is not a driver issue but maybe the wrong software?
Any advice is appreciated.
thank you for your time and expertise
Marc
Click to expand...
Click to collapse
You just need to update Qualcomm drivers.
https://forum.xda-developers.com/oneplus-7-pro/how-to/guide-mega-unbrick-guide-hard-bricked-t3934659
blas4me said:
You just need to update Qualcomm drivers.
https://forum.xda-developers.com/oneplus-7-pro/how-to/guide-mega-unbrick-guide-hard-bricked-t3934659
Click to expand...
Click to collapse
doing so now...
thank you for the help.
I somehow got it up and rooted.
will msm work while rooted or mess up root?
I have a gm1915 wich is not listed in the link for the drivers? any thoughts?
These should work. As for MSM tools use the international version.
If you can't shut off device, hold power + Vup for about 10 seconds without being connected to a power source. If your fast enough, keep device plugged, and just press Vdown, to boot recovery.
https://drive.google.com/file/d/1JoHF6RF1THVn3pQWywaJz2URGTPxL2pH/view
not sure where you are at right now, but i installed a wrong os version (android 10 on my phone with pie on it). It would only boot into fasdtboot screen no matter what I did or tried. Could not get adb to recognize it, had no twrp or rom installed correctly. No way to fix it, could not use MSM tool as phone had to be able to be shutoff, which mine couldn't. never recognized it due to that. tried drivers to no avail. not really many answers out there, til I found out about fastboot roms.
check out this page: https://forum.xda-developers.com/oneplus-7-pro/how-to/rom-stock-fastboot-roms-oneplus-7-pro-t3931424
* IMPORTANT: in above link, remember to only download the OS version that fits your phone previously. DO NOT try to update your phone to a different version using that method. Also this method will NOT work on a branded phone, so if your phone is originally a T-Mobile phone then unfortunately this is not a solution for ya.
You may also want to check out this page as well: https://www.reddit.com/r/oneplus/comments/3izejg/so_youve_just_bricked_your_oneplus/
I hope this helps. The Fastboot Rom solution worked for me, it saved me from throwing my phone in the trash. I ran the bat file and it did the rest.

[ROM][STOCK][Moto X4]Motorola Stock Firmware AND RSD Tool AND LMSA Tool

I have found some nice web site and tools, hope they can help Moto users like us.
DISCLAIMER
I am not to be held responsible for any of the damage that occurs to your device during this process.
Get Moto serials Stock Firmware from motostockrom via https://motostockrom.com/
Get RSD Tool from https://rsdlitetool.com/
#How to use RSD : https://androidmtk.com/use-rsd-lite-tool
Get LMSA Tools from Motorala official site https://www.motorola.com/us/lenovo-motorola-smart-assistant
#About LMSA tool: Lenovo Moto Smart Assistant (LMSA) tool, can help diagnose and resolve issues on your Motorola phone.
#PC client is provided for Windows.
XT1900-1 is missing for Google Fi. But overall an interesting set of resources. Thanks for sharing.
doesnt work on my pc says all the time i need to restart my computer
Failed to switch to fastboot mode
I tried to re-install my stock rom with it, and i got the message on status "Fail to switch to fastboot mode". But i'm already on fastboot mode. I saw someone saying i need the original cable, and i using it.
I'm not really sure what to do, i have my phone bricked right now, any help would be welcome.
 @MotoX4
Viics said:
I tried to re-install my stock rom with it, and i got the message on status "Fail to switch to fastboot mode". But i'm already on fastboot mode. I saw someone saying i need the original cable, and i using it.
I'm not really sure what to do, i have my phone bricked right now, any help would be welcome.
@MotoX4
Click to expand...
Click to collapse
Check if your drivers are properly installed or not by using the following command:
fastboot devices
this should give you a list of devices attached to the PC (recognized by the OS/ adb)

Help installing custom ROM on Moto g8 plus

Code:
Boot failed. Press POWER KEY to retry.
Your device didn't start up successfully.
Follow these instructions if the failure cannot be recovered after retrying.
If this is a Verizon device, please use the Software Repair Assistant on computer to repair your device. Connect your device to your computer to get the Software Repair Assistant.
If this is not a Verizon device or Software Repair Assistant did not help for any reason, please contact customer care for furthur assistant.
AP Flashboot Flash Mode ( Secure)
No bootable A/B slot
Failed to boot Linux, falling back to fastboot
Fastboot Reason: Fall-through from normal boot mode
Hi everyone,
I've wanted to root my Android phone for a while now, so I decided to do it these holidays, following instructions on getdroidtips ( How to Install Lineage OS 17.1 for Moto G8 Plus | Android 10 [GSI treble] (getdroidtips.com) ). I couldn't boot into TWRP recovery mode for some reason, (maybe it didn't install properly) so I tried to install Havoc OS using ADB. My phone then rebooted several times and then gave an error message, saying I could either try rebooting again or factory reset. I chose factory reset and went through the whole process again twice, the third time with Lineage OS. It then gave a different error message (in the code block). I can use the volume keys like in the bootloader, but couldn't get it to boot. I also can't access the phone over ADB.
This was my first time messing with Android beyond basic ADB commands, so I didn't really know what I was doing. I might have messed up the instructions or made some other mistake. All of my data is backed up, so all I'm hoping for is to either boot Lineage OS or somehow flash the stock ROM again.
Does anyone know how to solve this issue?
BTW I am not on Verizon.
I've run into a few of these situations. I also tried this version of Android as a Custom Rom and got a Boot Loop
I had to use TWRP to reinstall my TWRP backup.
Just in case you don't have TWRP or TWRP access for some strange reason you could try this:
I have a moto g8 plus xt2019-2
Motorola_Moto_G8_Plus_XT2019-2_DOHA_RETBR_9.0_PPI29.65-43_(MobileGuru4.com)
Motorola Flash File For All Model (Stock ROM) - Mobile Guru4
Download Motorola Flash File for all Motorola models. Here all Stock ROM and firmware files given for Motorola phones are official original files
www.mobileguru4.com
Search for this on google, when you find it download it. Then inside the zip file once you unzip it find the directory that is labeled - firmware
Inside that directory there's a file labeled "flashfile.bat" This setup uses ADB with ADB Fastboot on the phone. I assume you know how to get ADB Fastboot on your phone. When you execute the above file you will see it working in the command prompt on your computer. Let it run. It will not show anything on your phone until your phone reboots. This is what I use as a DISASTER BACKUP in case TWRP is unusable or in any way I'm unable to get to it.
I hope this helps you, it worked on my phone.
Thanks for the reply. Unfortunately, I can't try it because I've already sent the phone away to be repaired. The repair company said they would have to send it away when I originally emailed them. The repair company had a no fix no fee arrangement, so if they can't do it I'll try using fastboot. Hopefully that will happen and I won't have to pay $200.
sorry my english, i have the same problem and already try everything, rsa always fails and rsd lite does not recognize my device in windows 10, i tried to short the motherboard and it didn't work, i am seriously thinking about changing the motherboard or sell the parts

2.0.4DJB TCL 10 Pro Firmware Update

This is an untouched copy of the recent update for our devices. It has no file extension from TCL, but I'll leave info on how to download the firmware originally below, with it mirrored to Android File Host. Can just open this file like a Zip file
Original Link from TCL grabbed with LogCat
Code:
https://g2slave-ap-north-01.tclcom.com/64c9b63f5a85fdd27b552eec614f884add8fdb67/54/586054
Mirror Link: https://www.androidfilehost.com/?w=files&flid=322525
I have tried patching the Boot.img.p with Magisk, but it doesn't recognize the file format. Renamed it to just boot.img, still won't patch
KaptinBoxxi said:
This is an untouched copy of the recent update for our devices. It has no file extension from TCL, but I'll leave info on how to download the firmware originally below, with it mirrored to Android File Host. Can just open this file like a Zip file
Original Link from TCL grabbed with LogCat
Code:
https://g2slave-ap-north-01.tclcom.com/64c9b63f5a85fdd27b552eec614f884add8fdb67/54/586054
Mirror Link: https://www.androidfilehost.com/?w=files&flid=322525
I have tried patching the Boot.img.p with Magisk, but it doesn't recognize the file format. Renamed it to just boot.img, still won't patch
Click to expand...
Click to collapse
Completely new to this phone. Nice grab! I was able to use your download and 7z zip to extract boot.img from boot.img.p.
I tried to put this file into magisk but no luck.
Have you been able to unlock the bootloader yet?
I tried the fastboot OEM unlock and fastboot flashing unlock when in bootloader mode but it doesn't work.
With someone else's help I was able to locate where the boot.img is located on the phone but unable to extract it.
/dev/block/bootdevice/by-name/boot
Backup boot.img via terminal one-line command
I am trying to make an image backup of boot. The script must work on any android. I think on any Android the boot location is /dev/block/platform/???/by-name/boot My command line find /dev/block/
android.stackexchange.com
Screenshots attached.
JayTM said:
Completely new to this phone. Nice grab! I was able to use your download and 7z zip to extract boot.img from boot.img.p.
I tried to put this file into magisk but no luck.
Have you been able to unlock the bootloader yet?
I tried the fastboot OEM unlock and fastboot flashing unlock when in bootloader mode but it doesn't work.
With someone else's help I was able to locate where the boot.img is located on the phone but unable to extract it.
/dev/block/bootdevice/by-name/boot
Backup boot.img via terminal one-line command
I am trying to make an image backup of boot. The script must work on any android. I think on any Android the boot location is /dev/block/platform/???/by-name/boot My command line find /dev/block/
android.stackexchange.com
Screenshots attached.
Click to expand...
Click to collapse
I did the same thing you probably did to attempt to patch it with Magisk, no luck. I haven't had the time to try further recently. Enabling OEM Unlock and attempting to unlock the bootloader just leads to needing an unlock code, much like bootloader unlocking a Moto device.
I contacted TCL support a long time back when I first got the phone and they were 100% not willing to help with any USA based TCL 10 Pro unlocking. The customer service worker literally said they weren't allowed to help with US based devices. There's no downloads anywhere for the firmware either, which I think goes against Google's agreement to android on a device, but I'm not 100% sure on that.
KaptinBoxxi said:
I did the same thing you probably did to attempt to patch it with Magisk, no luck. I haven't had the time to try further recently. Enabling OEM Unlock and attempting to unlock the bootloader just leads to needing an unlock code, much like bootloader unlocking a Moto device.
I contacted TCL support a long time back when I first got the phone and they were 100% not willing to help with any USA based TCL 10 Pro unlocking. The customer service worker literally said they weren't allowed to help with US based devices. There's no downloads anywhere for the firmware either, which I think goes against Google's agreement to android on a device, but I'm not 100% sure on that.
Click to expand...
Click to collapse
Android 11 for the TCL 10L has been being pushed in italy. This a large file about 2 to 3 GB. I really hope when we see it on our phones you are able to pull the link from logcat as well. This should be the entire rom. All we have now is OTA patch files. I've tried so many things. I have all drivers fully working even the Qualcomm 9008 Diagnostic driver. I can put the phone into EDL mode.
To put phone into EDL mode you need usb debugging enabled and type in secret code into the dialer *#*#3424#*#* which enables the diagnostic port via toast notification. Then turn phone off, hold both volume up and volume down and plug phone into PC. You will be prompted with the Download mode screen. Hold volume up to enter EDL.
There are ways to backup in EDL mode, I'm just not well versed in commands.
JayTM said:
Android 11 for the TCL 10L has been being pushed in italy. This a large file about 2 to 3 GB. I really hope when we see it on our phones you are able to pull the link from logcat as well. This should be the entire rom. All we have now is OTA patch files. I've tried so many things. I have all drivers fully working even the Qualcomm 9008 Diagnostic driver. I can put the phone into EDL mode.
To put phone into EDL mode you need usb debugging enabled and type in secret code into the dialer *#*#3424#*#* which enables the diagnostic port via toast notification. Then turn phone off, hold both volume up and volume down and plug phone into PC. You will be prompted with the Download mode screen. Hold volume up to enter EDL.
There are ways to backup in EDL mode, I'm just not well versed in commands.
Click to expand...
Click to collapse
I'm wondering if I can pull some social engineering off, maybe be like "Hey my phone reset itself, can't boot it, but I read online something for a samsung phone called Odin and Fastboot and such? Some how you can install the system that way?" See what they say/link me to
KaptinBoxxi said:
I'm wondering if I can pull some social engineering off, maybe be like "Hey my phone reset itself, can't boot it, but I read online something for a samsung phone called Odin and Fastboot and such? Some how you can install the system that way?" See what they say/link me to
Click to expand...
Click to collapse
Good luck to you.
I contacted TCL support myself with no luck. They immediately put my case in pending close status.
Is there a way this ZTE tool can be modified to work for our device?
Axon 7 EDL Tool - Flash / Backup / Restore / Unlock in the EDL mode
Axon 7 EDL Tool BAT-program for Flash / Backup / Restore / Unlock the phone in EDL mode Qualcomm HS-USB QDLoader 9008 (COM ...) !!! Whatever you do, you do at your own risk !!!" !!! If you are not sure of yourself do not use this program ...
forum.xda-developers.com
All partitions are detected in EDL mode.
JayTM said:
Is there a way this ZTE tool can be modified to work for our device?
Axon 7 EDL Tool - Flash / Backup / Restore / Unlock in the EDL mode
Axon 7 EDL Tool BAT-program for Flash / Backup / Restore / Unlock the phone in EDL mode Qualcomm HS-USB QDLoader 9008 (COM ...) !!! Whatever you do, you do at your own risk !!!" !!! If you are not sure of yourself do not use this program ...
forum.xda-developers.com
All partitions are detected in EDL mode.
Click to expand...
Click to collapse
I'll check it out. If its possible to view the code in a tool like dnSpy or extract files from the exe with 7zip, its possible to use with our device, i'm sure as long as the commands are similar
Well you're in luck as it is just a .bat file program simple notepad++ will do.
I will be following this thread with intrest, root could be the deciding factor in me purchasing this device.
Tech101yt said:
I will be following this thread with intrest, root could be the deciding factor in me purchasing this device.
Click to expand...
Click to collapse
Have had the phone for less than 6 months and I'm already having LCD issues. When the display is off, just sitting on a table or something, it'll flash white randomly like its getting an electric signal at random. Its nothing I did. I've never hard dropped the thing. Everywhere I go pretty much is carpeted except work. If manufacturer warranty doesn't cover me, I'll stop recommending the phone to people
I actually switched to an Essential Phone recently. Way better experience, way cheaper too. I have around a dozen of them anyway and have been selling em on swappa (dunno if I'm allowed to say that here, but oh well) lol
@KaptinBoxxi Sounds like you have Ambient Display on for notifications.
mschoolbus said:
@KaptinBoxxi Sounds like you have Ambient Display on for notifications.
Click to expand...
Click to collapse
Nah its turned off. It flashes like a broken LCD would look. All snowy and stuff like an old TV. Its not notifications, just a bad LCD
that sucks... could try reseating the screen's ribbon cable :-/
can anybody share the full update rom about android 11?
top170 said:
can anybody share the full update rom about android 11?
Click to expand...
Click to collapse
I don't believe anyone has Logcatted the update process yet to get the firmware, but on the subject of this post, I do have some updates
I was digging through my Logcat from january and realized I missed something massive. I have yet to figure out the URL structure, but I have all the info for it.
So when you go to the following link, it gives a bunch of errors of missing info
https://g2master-sa-east.tclclouds.com/notify_new.php
For the firmware here on this post at least, each value from my device is
Code:
id = 0156260
curef = T799B-2ALCUS11
vk = 741ace917e3527af81412ca93b0fcce2de04a264
salt = 1611977254070885419
fv = 4DJ1LM10
tv = 4DJBLMB0
op = 1000
status = 999
mode = 2
cltp = 10
type = firmware
formatted from logcat
reportContent= {"id":"0156260","salt":"1611977254070885419","curef":"T799B-2ALCUS11","fv":"4DJ1LM10","tv":"4DJBLMB0","mode":"2","cltp":"10","type":"Firmware","op":"1000","status":"999","vk":"741ace917e3527af81412ca93b0fcce2de04a264"}
no matter what, I get the errors on the web page

Question Help with unbricking OP9

Hey all!
Where do I start...? My apologies if my explanation is all over the place. I'll try to skip out all the parts that doesn't matter. Here it goes.
I wiped out my phone entirely to the point where there is only fastboot available. No recovery either. Storage is completely empty. Then, I found this guide: https://forum.xda-developers.com/t/restore-oneplus-9-to-stock-via-fastboot-commands.4265153/ and followed it through until step 5 where I can no longer flash anything further because I get this:
D:\adb>fastboot flash product product.img
Invalid sparse file format at header magic
Sending sparse 'product' 1/6 (262120 KB) OKAY [ 5.937s]
Writing 'product' FAILED (remote: 'No such file or directory')
fastboot: error: Command failed
Click to expand...
Click to collapse
I then tried what was mentioned on the note about switching partition between a/b (I was on B, then switched to A): Still the same error. So, I went looking for other guides and found this: https://forum.xda-developers.com/t/global-oneplus-9-msm-tool-updated.4284779/. I downloaded everything, but the MSM tool kept giving me a "Packed image not exist!" error. I did some digging on that too and found it was supposed to be in the same directory as certain files (I can't remember), so I dragged this to my adb tools folder and still got the same error. I gave up on this method.
Then, I remember finding somewhere about merging all the partitions into one or something of the sort but lost the link. It was also for an older OnePlus model so I wasn't sure if it would've worked anyway.
SO ANYWAY, here I am at a loss. A few things I also want to mention that I've tried if it might help any:
Booted Windows with driver signature enforcement disabled
Tried booting into recovery and it was just black
Flashed twrp but touch wasn't working for some reason
Was able to load into twrp where I could toggle between ADB/fastboot mode, but freezes if I decide to reboot into system (which brings me to twrp's main menu)
Referenced back to the first guide and found a script that Slikkster2k made for powershell, but I think it just continues despite failing on the same step thus making it unsuccessful (not Slikkster's issue of course)
Attempted to find a way to sideload a stock rom.zip but was unsuccessful
All of my adb drivers and OnePlus drivers are up to date
My bootloader is unlocked
I know there's a way to fix this phone because it can still boot. I just don't have enough knowledge or experience so I tend to get lost on certain tutorials/guides. Any help would be appreciated.
Model: LE2110
First of all, you need to provide us with the model of your OP9
Is it Tmobile LE2117? or else? Please check.
zh_eco said:
First of all, you need to provide us with the model of your OP9
Is it Tmobile LE2117? or else? Please check.
Click to expand...
Click to collapse
Right! Of all the things I mentioned, I forgot to list that.
My model is LE2110. Unlocked.
try using the MSM tool in the sticky above.
just make sure you are in EDL mode and that your OnePlus has enought battery power.
Try to use OP9 Pro Indian MSM Tool to get your phone working.
Then flash Indian OP9 MSM Tool..
Unfortunatly I can't find the the MSM tools now as the link is now.
However, you can also give this one a try :
[Locked] Global 11.2.10.10 MSM Tool (added experimental support for Indian variant flashing as well)
This method is outdated. You must use this method or you will run into problems...
forum.xda-developers.com
jmadiaga said:
try using the MSM tool in the sticky above.
just make sure you are in EDL mode and that your OnePlus has enought battery power.
Click to expand...
Click to collapse
I cannot reboot into EDL mode. I forgot how I got up to the part where I could toggle between adb/fastboot so I couldn't reproduce it.
lyx91 said:
I cannot reboot into EDL mode. I forgot how I got up to the part where I could toggle between adb/fastboot so I couldn't reproduce it.
Click to expand...
Click to collapse
Simple. To boot EDL you need to do the folowing, then flash using MSM Tool.
Open the MSM app, select 'Others', and next.
Once you're in the flashing window do the following:
1-plug the usb cable to the phone.
2-plug your phone to the cable and very quickly hold volume + and - and power button.
3-Once you see 'Connected' on the flashing window, Release the buttons.
4-Click on start before the device gets connected (sometimes issues with usb3.0)
To fix Sahara Communication Error:
Simply while the phone is plugged in, hold volume + and - and power button (all at once) till the the device gets disconnected, and then it'll show 'Connected', after that then release the buttons.
Alright. I got everything working and my phone is now back up and running again. Thanks so much!
So now my next question is if my phone is on an Indian ROM now or global? How would I check?
lyx91 said:
Alright. I got everything working and my phone is now back up and running again. Thanks so much!
So now my next question is if my phone is on an Indian ROM now or global? How would I check?
Click to expand...
Click to collapse
Download Oxygen Updater from the Play Store:
Oxygen Updater - Apps on Google Play
Skip staged rollout queues and update your OnePlus device ASAP!
play.google.com
Then Procced till the step where you choose your device name and model.
If the device name was put by default as 'OnePlus 9' then it is Global ROM
If the device name was put by default as 'OnePlus 9 IN' then it is Indian ROM
If the device name was put by default as 'OnePlus 9 EU' then it is European ROM
Alright. Just OnePlus 9 was selected so I'm on Global. Thank you so much for your help!
sometimes there's this thing about spoonfeeding too.
but hey, you got your phone back so congrats.

Categories

Resources