Issue with samsung galaxy on5 pro - Customer Service and Support

When anyone calls, mobe screen display is turned off during incoming call. I have to turn on the display using power button. Kindly suggest how to resolve it

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[Q] Screen awake issue

A black screen appear while incoming call which is very annoying also this black screen appears sometime when I press power button to unlock my mobile.
I am using Wildfire S with CyanogenMod 10 (rom). Please tell me solution of this issue.

[Q] Screen awake issue

A black screen appear while incoming call which is very annoying also this black screen appears sometime when I press power button to unlock my mobile.
I am using Wildfire S with CyanogenMod 10 (rom). Please tell me solution of this issue.

Screen won't turn on when phone is silent (android 5.0)

Hey, since installing lollipop on my N5 when I have my phone on silent and receive a call the screen will not turn on. It does vibrate, however I would also like my display to turn on without having to use the power button. I have looked through the notification setting however I can't find a setting to allow the above to happen. Can anyone advice what I'm doing wrong??

Screen will not turn on during call

Hi,
Recently I have been facing this issue where my screen will not turn on during calls. My power button works fine during other times, but during call pressing it will do nothing. My device is fully stock.
Any one else facing this issue and any advise for a fix?
No advise for a solution?
Was the phone ever dropped or had the screen replaced?

Question Can't keep screen closed when ringing

Hello,
I have the Xiaomi Poco 5x pro and when ringing in an incoming call (without answer the call) the screen don't stays closed if power button pressed. The ringtone goes mute, and the screen closes for one second and turns on again.
I want to find a way to keep screen off when phone ringing and i don't want to answer the call.
Any ideas?
I tried what you said and it stays off. (I'm on Taiwan ROM) Maybe try pushing power button with a finger that you haven't registered its fingerprint.

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