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So i never realized that z3 is only waterproof for 30 minutes, i took it into a pool party, and was surprised it wouldn't turn on, and tried turning it on outside water.
It's been 3 days, i have letting it dry itself. When i plug in the charging cable, it turns the charge light on (red) but nothing more, does not turn on. When i press and hold the power button, the red charging light behings to flicker.
When i plug it into pc, it comes up as unrecognized usb device. No disks, or files accessible.
Sony PC Companion fails to read it too, and fails to repair it. It doesn't go past the disconnect and connect usb with volume button down.
Flashtool also fails to recognize it.
I have charged it for long now.
Questions about what can I do with this -
1. Is there a chance that replacing battery will help?
2. Will it be possible to recover my photos from the device?
3. Does anyone have an estimated cost range from Sony center for repairing this? My insurance deductible is 175, i'm trying to figure out if i should call it in or send to sony.
4. Any other options/alternatives/ processes that i can try. Worst case, i call insurance, but i can see what we can do before i do that.
marksee said:
So i never realized that z3 is only waterproof for 30 minutes, i took it into a pool party, and was surprised it wouldn't turn on, and tried turning it on outside water.
It's been 3 days, i have letting it dry itself. When i plug in the charging cable, it turns the charge light on (red) but nothing more, does not turn on. When i press and hold the power button, the red charging light behings to flicker.
When i plug it into pc, it comes up as unrecognized usb device. No disks, or files accessible.
Sony PC Companion fails to read it too, and fails to repair it. It doesn't go past the disconnect and connect usb with volume button down.
Flashtool also fails to recognize it.
I have charged it for long now.
Questions about what can I do with this -
1. Is there a chance that replacing battery will help?
2. Will it be possible to recover my photos from the device?
3. Does anyone have an estimated cost range from Sony center for repairing this? My insurance deductible is 175, i'm trying to figure out if i should call it in or send to sony.
4. Any other options/alternatives/ processes that i can try. Worst case, i call insurance, but i can see what we can do before i do that.
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Click to collapse
1st
That's unlikely. I think the mainboard is damaged.
2nd
I don't think so. Except if you know a friend who can do SMD soldering. Ask him. If you have no such friend: unaffordable. If some photos are on the SD card, put it in a reader at your PC and see what happens.
3rd
175 in what currency and country?
Sony will see it's a water damage. How long have you had your device in water? If it were 35 or 45 minutes, send it in. If it were 6 hours... There are "sensors" that can show how long they have been under water. I don't know whether this kind of sensor is in your phone or not. But it's possible.
4th
I don't think your mainboard can be repaired at all. Maybe the LCD and Touch still work.
If you can geht a device with broken screen for under 175, you can put it's mainboard under your screen. Maybe it works, maybe not.
But remember your "new" phone will have the other phone's IMEI what makes your insurance worthless for the future. Mobile phone insurances are usually bound to the IMEI.
Gesendet von meinem
Sony Xperia SP - Cyanogenmod 12.1
I think he has T-Mobile USA, that is the deductible in $ as part of their Jump! program.
Since I assume the water damage indicator would be tripped/red, T-Mobile wont give you a warranty exchange.... you have to pay deductible unless you go through Sony.
I went through warranty exchanges earlier without insurance and they obviously made it clear to check the water indicators before sending it in.
So best case if you are sure you did everything right, is to send it to Sony and save yourself an unnecessary fee.
First of all,
I'm sorry to hear this has occured upon your Xperia device, Unfortunately some Xperia Z3 Devices have a build defect in which water is passed through by the lanyard port if this was the case, Sadly your device is probably water damaged, However replacing the battery will give you no luck what so ever furthermore To retrieve your photos you would need the Device to boot up and as your Z3 is unable to proceed, You will not be able to unless they're saved on your SD Card (In which case you have one).
Reparing your device - You won't be able to find a quote from XDA, however i think it's in your best interest taking it to your Insurance group as Sony would decline repair under warranty due to the fact it's accidental damage (Unless you say there's a defect through the lanyard my research as shown, and it wasn't under water for more than 5 minutes)
The only other step i can think of is leaving your device with the flap open and putting it in a tub of Rice as Rice absorbs water this usually worked for my previous devices which were not waterproof,
All the best with your Device!
I'm still waiting for my water damaged device to be replaced by Sony, and it's been over 3 weeks since I've sent it in. They said they would replace it, but don't have any stock of the phone. It's the d6603 model btw.
Sent from my MI 4W using Tapatalk
I left my Nexus 5 in for repair a week ago to a local phone shop, it had the faulty power button problem which was causing a bootloop.
Fast forward, they tried replacing the button with another but said the new button did not work,
They now say that its likely the motherboard and have ordered one for the phone ?
Does this sound like a genuine explanation or have they possibly damaged the motherboard by a botched job at soldering ?
Cheers
I would suggest getting it back and doing a visual inspection because a new motherboard is expensive.
9 days later , I Phone the repair shop today and they said my phone cannot be fixed , worse still they don't have it but its "on the way" from a courier someplace.
Very poor service that they took it in the first place saying "no problem , we can fix that in a few hours"
The phone was still working when i left it in but now im afraid when it comes that it will be totally unusable , my suspicion is that they may have messed up the soldering.
The guy has apologized over the phone but said i need a new phone and offered me another phone (they dont carry nexus) at a discount. but I'm still fuming.
Not sure what to do.
Not sure if they did screw it up or whether there is a problem in addition to the power button.
You may as well wait until you get the phone back Definitely check the imei if possible to make sure the company returns the correct phone. Examine it closely for any other potential damage/changes from the original.
audit13 said:
Not sure if they did screw it up or whether there is a problem in addition to the power button.
You may as well wait until you get the phone back Definitely check the imei if possible to make sure the company returns the correct phone. Examine it closely for any other potential damage/changes from the original.
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Click to collapse
Thanks for that, any particular things i should look for ? Im thinking of taking it into another place for a second opinion, the phone was working intermittently before i left it in , meaning i was getting a few days of good use than maybe an hour or 2 of constant rebooting that was definitely the power button .
Also do you think i should ask for any compensation from the company ? its hard to know.
I would definitely look for stray solder, damaged ribbon cables, damaged motherboard connectors, and broken clips. If the repair shop did something to brick it, there may be no signs of physical damage.
Rather than send it out again, you could look for a used N5 with a smashed screen and working motherboard. This way, you could just swap out the motherboards and you'll have a few spare internal parts.
audit13 said:
I would definitely look for stray solder, damaged ribbon cables, damaged motherboard connectors, and broken clips. If the repair shop did something to brick it, there may be no signs of physical damage.
Rather than send it out again, you could look for a used N5 with a smashed screen and working motherboard. This way, you could just swap out the motherboards and you'll have a few spare internal parts.
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Thanks again, I had a look online at the teardown video and it seems fairly straightforward to swap out parts (i previously had changed the battery myself) .
I just don't understand why they could not fix it, especially when he said they will put a new motherboard in it. surely that would have sorted it . just dosent make sense, perhaps they just cant be bothered ordering a new part.
A new motherboard? That should completely solve any problems since nothing on the motherboard can be replaced by a cell shop, even lg, unless the shop damaged something on the lcd.
Yes he mentioned changing the motherboard for a new one, you dont think even the power button can be replaced on it ?
Sorry about my confusing post.
Yes, the button can be replaced, but that is about it. There are only three solder points for the power button I believe. The wifi chip, emmc, and sim reader cannot be replaced.
Hopefully, it will not cost too much for the replacement motherboard.
Hi friends, today I was on the pool and I decided to make some videos underwater after that I cleaned the phone with clear water and after 10 minutes the screen doesnt react to my touches... The phone its in rice right now with the flaps are opened... Any suggestions to save it? ?
Sorry for my bad English
Mr.Jay said:
Hi friends, today I was on the pool and I decided to make some videos underwater after that I cleaned the phone with clear water and after 10 minutes the screen doesnt react to my touches... The phone its in rice right now with the flaps are opened... Any suggestions to save it? ?
Sorry for my bad English
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Click to collapse
Send it to Sony right away. They'll sort you out with a replacement/repair.
Sent from my OnePlus3 using XDA Labs
humzaahmed155 said:
Send it to Sony right away. They'll sort you out with a replacement/repair.
Sent from my OnePlus3 using XDA Labs
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I turned it on and the screen it's working, but SIM Card not and when I lock the phone after a few minutes the phone turns off by itself...
Right now I'm on Linux ROM on locked bootloader, should I install stock ROM before send it to the Sony repair service?
Sent from my Xperia Z3
Mr.Jay said:
I turned it on and the screen it's working, but SIM Card not and when I lock the phone after a few minutes the phone turns off by itself...
Right now I'm on Linux ROM on locked bootloader, should I install stock ROM before send it to the Sony repair service?
Click to expand...
Click to collapse
Restore the phone to stock and send it to Sony, it may be a gamble if you have unlocked the bootloader before however. Make sure it doesn't die while restoring!
Sent from my OnePlus3 using XDA Labs
It doesnt really matter if it die or not its water damaged anyway.. They should replace or repair it
Odoslané z D6603 pomocou Tapatalku
Mr.Jay said:
I turned it on and the screen it's working, but SIM Card not and when I lock the phone after a few minutes the phone turns off by itself...
Right now I'm on Linux ROM on locked bootloader, should I install stock ROM before send it to the Sony repair service?
Sent from my Xperia Z3
Click to expand...
Click to collapse
Depending on your repair center there could be charges
if it dies, in opinion, if under warranty, it would be good for you.
Lots of people have a waterdamaged Z3 after contact with water allthough it is advertised as a waterproof Phone ??
A friend of mine took it's Z3 to the pool to take some pictures in the water and killed the lcd after some pictures.
Not so waterproof after all.
In your case your motherboard got damaged, the motherboard probably gets so hot from the shortened components it shuts itself down. Is the back of the Phone really hot just before it powers off ?
Water itself doesn't kill your Phone, it is water in combination with courant.
The biggest fault most people make when there Phone had a contact with water is trying to power it back on to see if it is still working.
The Phone powers itself off to protect the motherboard from damage when it is short circuit by water.
By trying to power it back on immediatly after the waterdamage , you put courant on the shortened circuit and most likely burn out a component.
Best way to threat a Phone after waterdamage is to take it apart as far as possible and put the parts on a hot plate ( or other heat source) at about 55 degrees Celsius for half an hour.
Afterwards clean away the waterresidu with IPA and a toothbrush before re-assembling the Phone.
Grtz...
Acryllium
3 days ago, I kept my OPO in a bag, but I didn't know that the bag was not waterproof. The water of rain got inside of the bag. I took out my OPO after 30/40 minutes. It was down under water horizontally. I tried to unlock the phone, but there was no Display and Backlight, but the Notification light was blinking. I was outside so that I couldn't disconnect the battery. After some minutes it was getting hot. After I reached home, I disassembled all parts and saw some small parts were burned. I took it to the unauthorized servicing center because there are no authorized Service Center of OnePlus in my country(BANGLADESH). The servicing man told me that the IC of Network, and IC of the backlight of Display is burned. It will take some time to service it. After one day, He called me and said that light is not turning on. Now he is searching of another corrupted motherboard of OPO where the BackLight IC is good at least. Then he will transfer it to my OPO.
I'm worried about it because, In my country, OnePlus is not well known. If the service man can't find the IC, then I can't use my OPO again which I love more than other SmartPhone.
Is there any solution? or Where I can find the IC of Backlight to buy.
arafat6t9 said:
3 days ago, I kept my OPO in a bag, but I didn't know that the bag was not waterproof. The water of rain got inside of the bag. I took out my OPO after 30/40 minutes. It was down under water horizontally. I tried to unlock the phone, but there was no Display and Backlight, but the Notification light was blinking. I was outside so that I couldn't disconnect the battery. After some minutes it was getting hot. After I reached home, I disassembled all parts and saw some small parts were burned. I took it to the unauthorized servicing center because there are no authorized Service Center of OnePlus in my country(BANGLADESH). The servicing man told me that the IC of Network, and IC of the backlight of Display is burned. It will take some time to service it. After one day, He called me and said that light is not turning on. Now he is searching of another corrupted motherboard of OPO where the BackLight IC is good at least. Then he will transfer it to my OPO.
I'm worried about it because, In my country, OnePlus is not well known. If the service man can't find the IC, then I can't use my OPO again which I love more than other SmartPhone.
Is there any solution? or Where I can find the IC of Backlight to buy.
Click to expand...
Click to collapse
Need to replace whole motherboard.
You're gonna need much more than a motherboard if water is involved.
The speakers , the camera modules, the display , flex connectors.
Just buy a new(or used) OPO.
Tips- Remove the back cover , Put it in rice for a week or two....then try charging it again. Hope for the best that it starts up.
Check out some links for motherboard-
Most reliable- https://www.ifixit.com/Store/Parts/OnePlus-One-Motherboard/IF330-000-1
http://www.ebay.com/itm/oneplus-one-motherboard-for-parts-/131565220023
http://www.ebay.com/itm/OEM-UNLOCKE...525b56&pid=100011&rk=9&rkt=11&sd=131565220023
http://www.ebay.com/itm/OEM-UNLOCKE...5&rk=3&rkt=6&sd=262766871154&autorefresh=true
https://www.aliexpress.com/item/Ori...rd-Replacement-Free-Shipping/32812655188.html
Ps-India is going to beat Bangladesh today.
Mr.Ak said:
Need to replace whole motherboard.
You're gonna need much more than a motherboard if water is involved.
The speakers , the camera modules, the display , flex connectors.
Just buy a new(or used) OPO.
Tips- Remove the back cover , Put it in rice for a week or two....then try charging it again. Hope for the best that it starts up.
Check out some links for motherboard-
Most reliable- https://www.ifixit.com/Store/Parts/OnePlus-One-Motherboard/IF330-000-1
http://www.ebay.com/itm/oneplus-one-motherboard-for-parts-/131565220023
http://www.ebay.com/itm/OEM-UNLOCKE...525b56&pid=100011&rk=9&rkt=11&sd=131565220023
http://www.ebay.com/itm/OEM-UNLOCKE...5&rk=3&rkt=6&sd=262766871154&autorefresh=true
https://www.aliexpress.com/item/Ori...rd-Replacement-Free-Shipping/32812655188.html
Ps-India is going to beat Bangladesh today.
Click to expand...
Click to collapse
now there is the only Backlight IC prob mention by the service man.
arafat6t9 said:
now there is the only Backlight IC prob mention by the service man.
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Click to collapse
Water damage and a single issue? I have had a hard time believing it!
Mr.Ak said:
Water damage and a single issue? I have had a hard time believing it!
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Click to collapse
maybe he repaired other issues... maybe
arafat6t9 said:
maybe he repaired other issues... maybe
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It's water damage mate,undoubtedly a device ending massacre.
After a replacement of lcd screen with frame, my phone is stuck in reboot loop. I have unlocked the bootloader and installed original and custom roms, but in all the same thing happens:
No problem working with TWRP, but when it tries to reboot, when it gets to the home screen it hangs, and reboots again.
It seems as if trying to load graphics is when the problem occurs, but the new screen is supposed to be original. I have also found that if I disconnect the battery, and then reboot with the NFC antenna cover loose, the mobile starts well.... until it touches reboot for any reason, which returns the bootloop.
Any ideas? Thank you very much
Do you self reair it or you just tae it to service?
I didn't do it myself, but someone who is used to repairing cell phones. But it is not a technical service for warranty claims.
erjefe004 said:
I didn't do it myself, but someone who is used to repairing cell phones. But it is not a technical service for warranty claims.
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Then returned it to that someone who repair your phone it his fault he should take responsibility for the damage
samsungics1200 said:
Then returned it to that someone who repair your phone it his fault he should take responsibility for the damage
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Click to collapse
The real damage was the broken LCD screen. My friend tried to repair it.
My question was why it only gives that problem when booting normally, never in TWRP mode.
I don't know if the problem comes from heating when using graphics, if it could be a bad connection due to bad connector condition.
I already said that if I boot with the mobile without the back cover, and with the cover where the NFC antenna is without the screws, it works normally. Maybe it's because it has more ventilation.
erjefe004 said:
The real damage was the broken LCD screen. My friend tried to repair it.
My question was why it only gives that problem when booting normally, never in TWRP mode.
I don't know if the problem comes from heating when using graphics, if it could be a bad connection due to bad connector condition.
I already said that if I boot with the mobile without the back cover, and with the cover where the NFC antenna is without the screws, it works normally. Maybe it's because it has more ventilation.
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Click to collapse
Maybe its due to uncompatible lcd or did he missed some component or damaged components inside the device