Purchase for Verizon - Honor View 10 Questions & Answers

Hello,
If I wanted to get this phone for Verizon were would I get is and will it work with current bands?
Also were would someone purchase one here in the US? Can it be shipped over seas?
Thanks,

It does not support CDMA, so no Verizon or Sprint.

Were can we buy this phone. Switching to at&t.
Also I notice there is no Otter box for this phone? What would you all recommend for a case?

Depends where you are. Honor sells it on their hihonor site and I'm sure Amazon will have it.
In my experience, Huawei/Honor cases are few and far between. I've ordered three off Amazon for preparation but none are heavy duty like an Ottercase. They're slim TPU cases.

vIgGeN7 said:
Were can we buy this phone. Switching to at&t.
Also I notice there is no Otter box for this phone? What would you all recommend for a case?
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You need the North American version; the international and Chinese versions don't have 4G LTE FDD bands supported by AT&T and T Mobile; if you bought one of those you'd end up with a crippled,low-speed phone unabe to connect to LTE. Huawei has not released an ETA on the North American version of the View 10. My guess is that it might not arrive before Q2. It's going to be released in Mexico in the spring, I believe. Mexico uses some of the same FDD bands as AT&T, as do Rodgers and Bell in Canada.

WONDERFUL! Thanks for your insight.
I imagine there is no model # yet then for NA version?
Thanks,

It should arrive before the 2nd quarter of the year. I'm guessing no later than mid February. The US store for the Honor View 10 opened about two days ago with the View 10 listed as Out Of Stock, so they're preparing.

vIgGeN7 said:
WONDERFUL! Thanks for your insight.
I imagine there is no model # yet then for NA version?
Thanks,
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Click to collapse
Not that I've been able to find. Huawei hasn't released pricing for this region, either. If units don't start shipping to the US by May, look to see if you find it available in Mexico. If so, that may be a sign that they won't ship the Honor View 10 directly to the US, in hopes of unloading the more expensive Huawei Mate 10 Pro inventory that they have in stock now the deal with AT&T deal fell through.

Sammae7 said:
It should arrive before the 2nd quarter of the year. I'm guessing no later than mid February. The US store for the Honor View 10 opened about two days ago with the View 10 listed as Out Of Stock, so they're preparing.
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Glad to see that they restored the View 10 pages for North America. They had them up,then took them down before the 8 Januäry 2018 launch, which was supposed to have included us. Questions asked about what was happening went unanswered by Huawei. Now if they'll just give us a shipping date and price for View BKL-L04.

mke1973 said:
Glad to see that they restored the View 10 pages for North America. They had them up,then took them down before the 8 Januäry 2018 launch, which was supposed to have included us. Questions asked about what was happening went unanswered by Huawei. Now if they'll just give us a shipping date and price for View BKL-L04.
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Click to collapse
Anybody know what the difference is between the "Honor View 10" and the one named just "Honor 10"?
(are these the same phone, or actually different models?)

mke1973 said:
You need the North American version; the international and Chinese versions don't have 4G LTE FDD bands supported by AT&T and T Mobile; if you bought one of those you'd end up with a crippled,low-speed phone unabe to connect to LTE. Huawei has not released an ETA on the North American version of the View 10. My guess is that it might not arrive before Q2. It's going to be released in Mexico in the spring, I believe. Mexico uses some of the same FDD bands as AT&T, as do Rodgers and Bell in Canada.
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Click to collapse
I have the l09 and it gets lte

Related

US Availability?

is this going to be available in the US and if so, does anyone know about carriers who will support/have it? I know, it was just announced last week, just curious if the rumor mill has been active yet?
thanks in advance.
**UPDATE**
Just emailed Huawei on their site and this is what they posted back:
From Sanjay Srikonda at 9/25/14 5:13 PM
What is the availability of the US-compatible version and pricing? Meaning when will the US-compatible version be available?
Huawei Mobile
Thank you for your mail.
Yes, Huawei Ascend Mate7 will be released in USA, You can buy Mate7 in USA local.
sanjsrik said:
is this going to be available in the US and if so, does anyone know about carriers who will support/have it? I know, it was just announced last week, just curious if the rumor mill has been active yet?
thanks in advance.
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That is what I am searching for. I doubt it but that is the phone I want right now...:fingers-crossed:
RichMD said:
That is what I am searching for. I doubt it but that is the phone I want right now...:fingers-crossed:
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I don't think this will be available in USA. But may if you buy it as an International phone for some $600+ this might work on AT&T. I need advice on the LTE data bands. I saw somewhere AT&T uses band 17 (700MHz) for LTE which I don't see in this phone. Not sure. But somewhere I have gut feeling this works with AT&T 100% right out of the box. Voice works for sure but data is what I doubt. I get 30Mbps download and 12 Mbps upload on my AT&T LG G2 here in Dallas Texas. Some times I get even more up to 50 Mbps download. Can Mate 7 (International) do the same?
Please suggest. Thanks in advance.
http://www.phonearena.com/phones/Huawei-Ascend-Mate7_id8790
EDIT: This is what I found.
https://forums.oneplus.net/threads/usa-folk-on-at-t-band-2-and-band-5-lte.19144/#post-880695
If Mate 2 supports AT&T LTE, Mate 7 should do it too.
http://www.mindofthegeek.com/2014/09/bwatz/huawei-ascend-mate-2-review/
T-Mobile the same as AT&T?
varunkumars said:
I don't think this will be available in USA. But may if you buy it as an International phone for some $600+ this might work on AT&T. I need advice on the LTE data bands. I saw somewhere AT&T uses band 17 (700MHz) for LTE which I don't see in this phone. Not sure. But somewhere I have gut feeling this works with AT&T 100% right out of the box. Voice works for sure but data is what I doubt. I get 30Mbps download and 12 Mbps upload on my AT&T LG G2 here in Dallas Texas. Some times I get even more up to 50 Mbps download. Can Mate 7 (International) do the same?
Please suggest. Thanks in advance.
http://www.phonearena.com/phones/Huawei-Ascend-Mate7_id8790
EDIT: This is what I found.
https://forums.oneplus.net/threads/usa-folk-on-at-t-band-2-and-band-5-lte.19144/#post-880695
If Mate 2 supports AT&T LTE, Mate 7 should do it too.
http://www.mindofthegeek.com/2014/09/bwatz/huawei-ascend-mate-2-review/
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This may be a "duh" question, but if it supports AT&T's network does that mean it will support T-Mobile's network as well? As both are GSM?
sanjsrik said:
This may be a "duh" question, but if it supports AT&T's network does that mean it will support T-Mobile's network as well? As both are GSM?
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Yes Voice works for sure. But LTE bands not sure. T-mobile has AWS 12, 4, and 2 bands for LTE. My knowledge is limited only to so much. I don't see band 12 in the phones compatibility list. So can't tell if 4 and 2 are good enough.
Same goes for AT&T LTE bands (2,4, and 17). I don't see band 17 in the phones compatibility list. So can't tell if 4 and 2 are good enough for LTE. I too need an expert advice on this.
But the attached article above about Mate 2 in USA suggests the phone working with AT&T and T-mobile LTE bands. If Mate 2 can do it Mate 7 can do it too.
http://en.wikipedia.org/wiki/List_of_LTE_networks
Someone on ebay is selling the international version. I messaged him and he said
It supports
2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 850 / 900 / 1700 / 1900 / 2100
4G Network LTE 700/800/850/900/1700/1800/1900/2100/2600
(1/2/3/4/5/7/8/20/28)
10pmStalker said:
Someone on ebay is selling the international version. I messaged him and he said
It supports
2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 850 / 900 / 1700 / 1900 / 2100
4G Network LTE 700/800/850/900/1700/1800/1900/2100/2600
(1/2/3/4/5/7/8/20/28)
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Click to collapse
T-Mobile mostly use the 1700 (4) and 1900 (2) for 4G if I remember correctly. I don't think that the 700 (12) is up and running yet. I guess we'll have to wait until someone actually gets their hands on one and tries it for any real confirmation. But I have a strong suspicion that the AM7 will work on T-Mobile's network without any issue.
Huawei specifically released the Mate 2 in the US and included the bands for the US. So, don't assume unless it specifically lists the correct bands. Without full band support, I would not buy.
trrubicon06 said:
Huawei specifically released the Mate 2 in the US and included the bands for the US. So, don't assume unless it specifically lists the correct bands. Without full band support, I would not buy.
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Agreed. I did read that they created GetHuawie.com specifically to sell the mate 2 to US customers. If they wanted to expand to the US with the Mate 2, I am "hoping" that it is a no-brainer that they will quickly do the same with the Mate 7 since that will surely be much more of a hit. I want one...
Aliexpress has the 3GB/32GB version on sale now apparently.
http://www.aliexpress.com/item/Orig...-Fuselage-6-1920x1080P-3G-RAM/2037325619.html
Techngro said:
Aliexpress has the 3GB/32GB version on sale now apparently.
http://www.aliexpress.com/item/Orig...-Fuselage-6-1920x1080P-3G-RAM/2037325619.html
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It shows the users that purchased and where they're from. Dude from Canada got one. Wish he would report back.
I'll wait for a US-compatible device.
10pmStalker said:
It shows the users that purchased and where they're from. Dude from Canada got one. Wish he would report back.
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I'm still waiting until I know the one they're releasing is compatible with the US market.
sanjsrik said:
I'm still waiting until I know the one they're releasing is compatible with the US market.
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Yeah, hopefully find out soon. I would really like this over the Note 4
Ascend Mate Mark 2?
10pmStalker said:
Yeah, hopefully find out soon. I would really like this over the Note 4
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Think about it this way, the longer we wait, the more issues will be surfaced in the initial release of this device. The wait shouldn't be too long, but the bootloader might become unlocked, a few ROMs get made for this, I see only positives in waiting for a US-compatible version.
The price may even go down because by then there will be more on the market by then.
sanjsrik said:
Think about it this way, the longer we wait, the more issues will be surfaced in the initial release of this device. The wait shouldn't be too long, but the bootloader might become unlocked, a few ROMs get made for this, I see only positives in waiting for a US-compatible version.
The price may even go down because by then there will be more on the market by then.
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Has there been any confirmation about whether the bootloader is locked or not?
Edit: I checked what the package includes and the following was in the list > 4G:FDD-LTE:B1(2100MHz)/B3(1800MHz),TDD-LTE:B41(2555-2575MHz)
It supports FDD which is in use in the US and Canada but not the bands we use
Hey, no big deal. One thing the Mate2 did, at least for me, is made me realize, you don't need a super duper pixel screen and a screaming
processor to be a fast device. I came from a Note1, unlocked to the Mate2 and was blown away how good it actually is.
Clear bright screen, fast, responsive, no issues, even on JB4.3. I'm not a pixel peeper or one that tries to squeeze every drop of performance to make my benchmark scores look good. If it is stable and runs, it's good enough for me.
Unless the Mate7 has a similar price point to the Mate2 (which I doubt), I'll stick with the Mate2, even if the software doesn't get updated to 4.4
Heck, I left my note1 on 4.1.2 because it was STABLE.
right now for me it's either between the mate 7 and the new nexus that may or may not be coming out. Honestly while i slightly favor the Nexus line, i had a mate 2 for a while and was very satisfied with it especially the battery life. For me it's all about price, if there will be a release for the U.S and the price is right i'll wait for the mate 7 but if there is no info by the time the Nexus is said to come out then i might get that. Lost my mate 2 so i'm using burner phones at the moment. Saving my money for either or, i want the mate 7 more than the nexus but i'm almost sure that the mate 7 will cost more than it's predecessor.
Solid$nake008 said:
right now for me it's either between the mate 7 and the new nexus that may or may not be coming out.
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Same for me. I hope the rumor is still correct that they'll release 2 Nexi, the 5.2" and 6.0"
Ascend Mate 7 or the One Touch Hero 2
Solid$nake008 said:
right now for me it's either between the mate 7 and the new nexus that may or may not be coming out. Honestly while i slightly favor the Nexus line, i had a mate 2 for a while and was very satisfied with it especially the battery life. For me it's all about price, if there will be a release for the U.S and the price is right i'll wait for the mate 7 but if there is no info by the time the Nexus is said to come out then i might get that. Lost my mate 2 so i'm using burner phones at the moment. Saving my money for either or, i want the mate 7 more than the nexus but i'm almost sure that the mate 7 will cost more than it's predecessor.
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For me it's between this and the Alcatel One Touch Hero 2, the two have very similar specs except the Alcatel seems to have a faster CPU.
sanjsrik said:
For me it's between this and the Alcatel One Touch Hero 2, the two have very similar specs except the Alcatel seems to have a faster CPU.
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yeah i saw that phone, it seems pretty decent actually. Galaxy Note 4 alternative complete with the stylus, no news on price or release?

Petition for US release

PLEASE SIGN:good::good::fingers-crossed::highfive:
It will be released in your market. Just give it some time.
lebigmac said:
It will be released in your market. Just give it some time.
Click to expand...
Click to collapse
Can you confirm this?
You do know that the petition means absolutely nothing. Unless you get a couple off million signatures, no one will even notice. If you want the device then import it. Just dont be surprised if not everything works.
I imported mine. It works just fine on tmobile and att.
nickmgray said:
I imported mine. It works just fine on tmobile and att.
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I am thinking of doing the same. Where did you get it from and for how much in USD? Was shipping expensive?
PS: Been following all your videos on the u11 and u11+
Nileshdd said:
I am thinking of doing the same. Where did you get it from and for how much in USD? Was shipping expensive?
PS: Been following all your videos on the u11 and u11+
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I was lucky enough to have a friend pick it up at an HTC store and ship it to me directly. There seem to be a few people on eBay selling the phone already, but it'll probably be another 2-3 weeks before online retailers start selling the device.
nickmgray said:
I imported mine. It works just fine on tmobile and att.
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Click to collapse
could you start a small review thread, especially related to the battery life? thanks
have you had an U11 also? If so, how does the sound of the top/bottom boom speaker compare to that.
If it is compatible with all AT&T bands I might get one as well. What all carriers is the UK version fully compatible with in the US?
Query about TMO
nickmgray said:
I was lucky enough to have a friend pick it up at an HTC store and ship it to me directly. There seem to be a few people on eBay selling the phone already, but it'll probably be another 2-3 weeks before online retailers start selling the device.
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Hi Nick
Can I ask a few questions?
I am considering importing the U11+ from Taiwan.
I am on TMO which uses these LTE Bands - 2, 4, 12, 66, 71
The U11, which I currently have has these - 2, 4, 12, 66
The U11+ only has these bands - 4, 12
Now, I used LTE Discovery and found that my phone was 90% on Band 4, with 2 and 12 used once in a while.
What are your thoughts on U11+ working fine for my use case? It does have Band 4, 12 but am worried the lack of other bands may create issues in some other locations.
It does have 1900 MHZ (Band 2) for 3G/2G, so I think if I go into an area which has Band 2, I can only get 3G speeds.
Hope I am not causing too much trouble.
Thanks
Nilesh

US User Buying Zenfone 6 Off Of Gearbest

Alright, so I'm in the US, and I've been waiting months for the Zenfone 6 to be released officially. It has not. So far, my best choice seems to be going on Gearbest (Can't post link as I'm new and apparently I have to make 10 posts before I can). Do you guys think this is a smart move or should I wait for official US release? Anything I should be weary of when buying on Gearbest?
pdtheowl said:
Alright, so I'm in the US, and I've been waiting months for the Zenfone 6 to be released officially. It has not. So far, my best choice seems to be going on Gearbest (Can't post link as I'm new and apparently I have to make 10 posts before I can). Do you guys think this is a smart move or should I wait for official US release? Anything I should be weary of when buying on Gearbest?
Click to expand...
Click to collapse
I'd wait a bit longer, as preorders should start July 15th, or a few days afterward. Release date might be similar to the Zenfone 5Z, or different, but we'll have to see.
you need version C of the phone, or you could be missing out on some of the LTE bands that are used in the USA.
newsguy99 is correct. You want the C version of phone. I do not think the Gearbest sale is for C. It seems to be version A based on LTE bands.
I am on T-Mobile USA. This phone version C has all LTE bands minus 66 (2100 MHz) and 71 (600 MHz). It is very unfortunate that it does not support LTE 71, but very few do.
The chipset can do LTE 71, but Asus must not have wanted to pay Qualcomm for the license. Also does not support 802.1ax WiFi, probably for the same reason.
I just actually bought the device off Gearbest and am expecting it to be delivered today. It's supposed to be version A and I'm on MetroPCS (a TMo MVNO) and am a little worried. Opening the box might make it harder to return to Gearbest but I am curious to test it out and see what kind of performance I get here in Tampa. What do you guys think? Should I just return it unopened? Is it going to be absolutely worthless without Band 4?

importing a Qualcomm version to the Netherlands

Hi there,
Does any of you know a safe way ( online seller ) to import a Note 20 Ultra 5G ( snapdragon ) to the Netherlands. And if there's a "safe way" to do this would I run into trouble on the Dutch cellular network bands?
I'm from Belgium. I ordered the Note20 snapdragon from t-dimension. Received it 9days later without any additional import taxes. Phone works well on the Belgian bands.
So I guess NL is gonna be fine as well.
I'm in the UK and also bought from T-Dimension. This was my first purchase with them and everything went to plan, but it took nine calendar days from order on Monday to receipt on Wednesday the following week. Two days of delay were due to security checks, for me to provide proof of ID and address. Good price, even better now, and everything sealed and correct.
In the UK we have four primary network providers. Two of the networks make use of Band 32, which the N9860 does not include. It's a supplementary band and its omission is not critical, especially as the band does not appear to be deployed anywhere near me, rather in central London while I'm on the outskirts and don't venture into town.
Mostly everything works including Google Pay, VoLTE and VoWiFi. Garmin Pay expects a Hong Kong payment card to be registered, so that's effectively useless in Europe, but no consequence since Google Pay works and that's what I've used in the past.
Firmware updates are a bit behind schedule. Even late in November the phone only has October security updates. Not a showstopper, but perhaps a hint of limited priority for this model.
The big concern, if it matters to you, might be 5G support. At face value, judging from the band's in the spec, you would imagine 5G to be no problem. Many have found the Three network to be well supported by the phone in the UK, including me. Vodafone 5G looks a bit sketchy in my limited testing. I've seen the 5G symbol appear on the phone, but nPerf did not identify a 5G service from Vodafone, whereas it did for Three. Regarding 5G on EE I have only ever seen remarks that it does not work. I have seen no comments about 5G on O2 (well, maybe one, and it was a "No" I think).
You'll have to do your own research on bands for the Netherlands and see if the match is good enough for you.
destz0r said:
I'm from Belgium. I bought the Note20 snapdragon from t-dimension. Received it a week later without any additional import taxes. Phone works well on the Belgian bands.
So I guess NL is gonna be fine as well.
Click to expand...
Click to collapse
One quick question, does the SM-N986O support Dutch language?
patensas said:
One quick question, does the SM-N986O support Dutch language?
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Yup, dutch language works perfectly, even google assistant in dutch. havent had any issues
destz0r said:
Yup, dutch language works perfectly, even google assistant in dutch. havent had any issues
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Click to collapse
Thanks for your reply, highly appreciated.
Did you but the SM-N986O?
patensas said:
Thanks for your reply, highly appreciated.
Did you but the SM-N986O?
Click to expand...
Click to collapse
I bought the N9810 (Note20 5G), not the Ultra
destz0r said:
I bought the N9810 (Note20 5G), not the Ultra
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Click to collapse
Thanks again, so the O variant should be the way to go. Time to take the dive and order it.
How long did it take to arrive to Europe? The price is excellent it's actually 200 eur cheaper than exynos version here
jirka607 said:
How long did it take to arrive to Europe? The price is excellent it's actually 200 eur cheaper than exynos version here
Click to expand...
Click to collapse
I received it like 9 days after ordering
destz0r said:
I received it like 9 days after ordering
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Click to collapse
Did you order from AU or DE store it's cheaper on AU store
jirka607 said:
Did you order from AU or DE store it's cheaper on AU store
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from their DE website
OK ordering Bronze 256GB 9860 model today...the price is unbeatable

General Tencent version bad service in US with T-Mobile

So I ordered the ROG Phone 5 Tencent version by mistake and I couldn't cancel it in time before they shipped it. I tried out the phone upon receiving it even though I had already read about the issues with 5G connectivity in the US. Testing out the bands with LTE Connectivity it obviously will not connect to any of T-Mobile's 5G bands in the US and on top it will only connect band 4 of tmobiles 4GLTE which is quite slower than band 66. I tested it side by side with my old Galaxy Note 8 and the note 8 was consistently getting better speeds of about 60/5 on band 66 while the tencent ROG phone 5 was only getting about 25-30 download at most on band 4. I promptly created a return order and bought the international version from NGP.
So in summary for those wondering, the tencent ROG phone 5 does not have the bands needed for a phone at this price point.
Check out this link for an accurate list of bands for the China version and then the international version.
Will Asus Rog Phone 5 work in USA?
In this page we are going to show you the compatibility of Asus Rog Phone 5 with the mobile networks of USA and with the telephony operators that provide service in USA.
www.kimovil.com
I will be receiving my international version in 2 days and will be testing the mobile bands in the Los Angeles area. Hoping for 5G!!
Please let us know of your findings as im getting ready to buy the international version from the same place! and am also using T-Mobile
Also, does anyone have an info on an official USA launch? (not carrier held but like ASUS selling the phone on the USA e store website)
A how to guide for getting bad service?
Rotary88 said:
So I ordered the ROG Phone 5 Tencent version by mistake and I couldn't cancel it in time before they shipped it. I tried out the phone upon receiving it even though I had already read about the issues with 5G connectivity in the US. Testing out the bands with LTE Connectivity it obviously will not connect to any of T-Mobile's 5G bands in the US and on top it will only connect band 4 of tmobiles 4GLTE which is quite slower than band 66. I tested it side by side with my old Galaxy Note 8 and the note 8 was consistently getting better speeds of about 60/5 on band 66 while the tencent ROG phone 5 was only getting about 25-30 download at most on band 4. I promptly created a return order and bought the international version from NGP.
So in summary for those wondering, the tencent ROG phone 5 does not have the bands needed for a phone at this price point.
Check out this link for an accurate list of bands for the China version and then the international version.
Will Asus Rog Phone 5 work in USA?
In this page we are going to show you the compatibility of Asus Rog Phone 5 with the mobile networks of USA and with the telephony operators that provide service in USA.
www.kimovil.com
I will be receiving my international version in 2 days and will be testing the mobile bands in the Los Angeles area. Hoping for 5G!!
Click to expand...
Click to collapse
Doesn't the tencent version support SA 71? T-Mobile recently added that frequency I believe unless I misunderstood
chairman011 said:
Doesn't the tencent version support SA 71? T-Mobile recently added that frequency I believe unless I misunderstood
Click to expand...
Click to collapse
It's going to be hit or miss, depending on location.
So I ordered the international version literally 2 days before the USA version came out to just find out that it's the exact same **** as the Tencent version. NO 5G on T-Mobile and it uses the slowest bands for 4GLTE. My LTE speed in the LA area is an abysmal 27mb download and a 9mb upload. What an absolute nightmare this has been. The one time I try to go something besides Samsung or Apple.
Does anyone know what the restocking fee's are on these returns?
Rotary88 said:
So I ordered the international version literally 2 days before the USA version came out to just find out that it's the exact same **** as the Tencent version. NO 5G on T-Mobile and it uses the slowest bands for 4GLTE. My LTE speed in the LA area is an abysmal 27mb download and a 9mb upload. What an absolute nightmare this has been. The one time I try to go something besides Samsung or Apple.
Does anyone know what the restocking fee's are on these returns?
Click to expand...
Click to collapse
i thought it says its nothing if the return is because youre having connection/network issues, i just ordered the USA version, ill let you know how that one behaves when it arrives on saturday
i have a new sim card waiting for the phone when it arrives (supposedly you need a new sim to use 5g on tmobile)
twistedumbrella said:
It's going to be hit or miss, depending on location.
Click to expand...
Click to collapse
True that. I have the Tencent on Metro I get LTE but no 5g, I love this phone I have no issues with it but 5G would be awesome. They say they use the same service but really they don't they're both different frequencies I'm eager to try that new T-Mobile SIM card though since my phone is dual SIM I think I might go ahead and get the T-Mobile service with the SIM card I'll report back that you guys know how it goes thinking about doing it this coming week.
Trickster29 said:
i thought it says its nothing if the return is because youre having connection/network issues, i just ordered the USA version, ill let you know how that one behaves when it arrives on saturday
i have a new sim card waiting for the phone when it arrives (supposedly you need a new sim to use 5g on tmobile)
Click to expand...
Click to collapse
· Failure of network compatibility in the area – customers are responsible to contact their service provider for the availability of compatible network in the area prior to purchasing the phone. If unfortunately you have no network due to this reason, you can return the phone with 15% restocking fee of the item price if it is in its original condition.
Shipping and Returns
ngpstoreusa.com
Amazon.com Seller Profile: NGP STORE USA
NGP_STORE_USA Store - Newegg.com
Checkout NGP_STORE_USA’s Seller Profile.! Get the latest deals from Seller Profile. all with faster shipping and excellent customer services
www.newegg.com
Rotary88 said:
So I ordered the international version literally 2 days before the USA version came out to just find out that it's the exact same **** as the Tencent version. NO 5G on T-Mobile and it uses the slowest bands for 4GLTE. My LTE speed in the LA area is an abysmal 27mb download and a 9mb upload. What an absolute nightmare this has been. The one time I try to go something besides Samsung or Apple.
Does anyone know what the restocking fee's are on these returns?
Click to expand...
Click to collapse
Actually, the international version is basically the same as the US version without warranty coverage.
If they are the same, it doesn't make sense to eat the restocking fee then. Rotary88, are you using a current SIM like the other user mentioned? Hopefully when they get their phone and test on saturday they get better results.
I purchased mine from the US store this morning (I don't need 512gb storage or 18gb ram, and the other extras will never get used lol). The price point of the tencent versions are attractive for sure but I have heard nothing but issues around the WW converted models.
If it turns out that all versions (US, international, CN) have the same issues maybe I will return the US and save some dollars.
I'm just rambling here, good luck Rotary88
twistedumbrella said:
· Failure of network compatibility in the area – customers are responsible to contact their service provider for the availability of compatible network in the area prior to purchasing the phone. If unfortunately you have no network due to this reason, you can return the phone with 15% restocking fee of the item price if it is in its original condition.
Shipping and Returns
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Checkout NGP_STORE_USA’s Seller Profile.! Get the latest deals from Seller Profile. all with faster shipping and excellent customer services
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Actually, the international version is basically the same as the US version without warranty coverage.
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ah must have remembered wrong. i don't think they're the same bandwise, for instance from what i understand the international is the C variant and doesn't support band 71 or 66 but this is listed as supported on the USA e-store for the USA phone. in fact every band except the mmWave that both ATT and T-Mobile use is listed on the USA versions purchase page
i did simply my check tho and ignored the fact that the shop page doesn't list 2g/3g/5g bands explicitly and just checked for a matching number, but i imagine thats what they meant, considering the page was just created and for example maybe they found theres no need to list n41 and 41 essentially listing 41 twice.
i have no phone atm, which maybe you can tell since my posts lack any auto correct, so really hoping for the best
either way i have a USA version coming on saturday and ill let everyone know of the results
So I just swapped out my old sim for a new T-Mobile SIM and its the same result with the international and also tencent variant ASUS_I005DA. Even though version A supposedly supports all the right bands, No T-Mobile 5G and also crippled LTE. This seems like something to do with their network simply not recognizing the device or allowing it to use other bands. After doing some research it seems the device also has to be carrier supported in order to connect to their extended LTE and 5G bands.
From what I've read here on the forums, calling them is a waste of time. I guess all I can do is wait to see if even the US "variants" get 5G/LTE but I somehow am doubting it since they seem identical to the international variant. I'm stuck with a $1000 gimped phone until T-Mobile decides to support it on their network.
Rotary88 said:
So I just swapped out my old sim for a new T-Mobile SIM and its the same result with the international and also tencent variant ASUS_I005DA. Even though version A supposedly supports all the right bands, No T-Mobile 5G and also crippled LTE. This seems like something to do with their network simply not recognizing the device or allowing it to use other bands. After doing some research it seems the device also has to be carrier supported in order to connect to their extended LTE and 5G bands.
From what I've read here on the forums, calling them is a waste of time. I guess all I can do is wait to see if even the US "variants" get 5G/LTE but I somehow am doubting it since they seem identical to the international variant. I'm stuck with a $1000 gimped phone until T-Mobile decides to support it on their network.
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strange because according to asus the I005DA is not the A version but the G version. The version i believe is on the box not the model.
PhoneBots said:
strange because according to asus the I005DA is not the A version but the G version. The version i believe is on the box not the model.
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Did you contact ASUS ? do you have and official documentation / site where they say which version is tencent / Global / US ?
I had bought the tencent version - i005DA was mentioned prominently in the packaging.. and 'tencent games' was printed on the back of the phone.
Neither T-mobile nor AT&T worked reliably - actually I was barely ever getting a signal.
I returned that.one . .and got myself a global variant - asus_i005DC is mentioned in the packaging.
Now everything works fine - I have seen the 5G symbol, but not really great speeds, but that could be because of my area.
arun_suresh said:
Did you contact ASUS ? do you have and official documentation / site where they say which version is tencent / Global / US ?
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https://zentalk.asus.com/en/discussion/47006/which-version-does-asus-rog-5-model-i005da-map-to i think this is where he found it, see last post (you can press the back button if it asks you to create acct or sign in and it wont ask again and will allow you to read)
this would imply the last letter in the model number is not necessarily the version the phone corresponds to, for every model even your asus_i005DC
Trickster29 said:
https://zentalk.asus.com/en/discussion/47006/which-version-does-asus-rog-5-model-i005da-map-to i think this is where he found it, see last post (you can press the back button if it asks you to create acct or sign in and it wont ask again and will allow you to read)
this would imply the last letter in the model number is not necessarily the version the phone corresponds to, for every model even your asus_i005DC
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That's exactly it.
At this point I'm waiting to see if the one they sell on Asus dot com is any better than the global version sold on aliexpress or if I should go all in on -300$ less
PhoneBots said:
That's exactly it.
At this point I'm waiting to see if the one they sell on Asus dot com is any better than the global version sold on aliexpress or if I should go all in on -300$ less
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$300 less means a Tencent flashed to WW, or at least it did for mine. The idiot seller didn't realize the bands aren't controlled by the software, but PayPal called it "materially similar" and denied the refund. Oh well.
PhoneBots said:
That's exactly it.
At this point I'm waiting to see if the one they sell on Asus dot com is any better than the global version sold on aliexpress or if I should go all in on -300$ less
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Click to collapse
well ill find out if the USA version on asus.com is better literally tomorrow and ill post the update here. i imagine it is now that i understand the versions don't follow model number.
twistedumbrella said:
$300 less means a Tencent flashed to WW, or at least it did for mine. The idiot didn't realize the bands aren't controlled by the software, but PayPal called it "materially similar" and denied the refund. Oh well.
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I was looking more at the global version rather than the ROM

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