Related
I live in Manhattan, so my day consists of going underground for subway, and then back out at least 4 times per day. I have noticed several times that my radio never RE-grabs a signal when coming above ground it just sits with the bars and an X signifying no signal, in broad daylight...until i reboot the phone and it then promptly grabs signal. I have a buddy with a NS and he noticed this too...we also noticed it happens mostly when we are listening to something when emerging back above ground. Not sure if that has anything to do with it, or if it isjust cooincidence...however, has anyone else noticed their NS radio not grabbing a signal when back in range??? It is SO annoying to be walking around for 10-15min after coming above ground, to notice you have been cut off the whole time.
just instal the airplane mode on/off toggle
and hit it when you are back out on the surface
some times it's slow for the machine to grab signal
yes, i have noticed
like when i go into the basement, or server room, or other places with NO signal
and go back out to a place that I Know there is signal, yet it still in X mode
so, i just swap on/off airplane mode, and it works right away
mcosmi said:
I live in Manhattan, so my day consists of going underground for subway, and then back out at least 4 times per day. I have noticed several times that my radio never RE-grabs a signal when coming above ground it just sits with the bars and an X signifying no signal, in broad daylight...until i reboot the phone and it then promptly grabs signal. I have a buddy with a NS and he noticed this too...we also noticed it happens mostly when we are listening to something when emerging back above ground. Not sure if that has anything to do with it, or if it isjust cooincidence...however, has anyone else noticed their NS radio not grabbing a signal when back in range??? It is SO annoying to be walking around for 10-15min after coming above ground, to notice you have been cut off the whole time.
Click to expand...
Click to collapse
I'm also a metro north commuter and the same thing happens to me randomly as well. I can go days without it occurring once, however sometimes it'll happen twice in the same day. Attempting to cycle Airplane Mode just locks up the device as well, so rebooting is the only option to restore network connectivity.
Noticed this as well when I'm in and out of subway stations. It hasn't been happening recently but sometimes playing around with the settings in the *#*#4636*#*# menu might help, like selecting GSM PRL or WCDMA preferred.
Anyway, I had the same problem with my Vibrant... never had the problem with my Nexus One or MyTouch 4G. Maybe HTC's hook onto networks better?
mcosmi said:
I live in Manhattan, so my day consists of going underground for subway, and then back out at least 4 times per day. I have noticed several times that my radio never RE-grabs a signal when coming above ground it just sits with the bars and an X signifying no signal, in broad daylight...until i reboot the phone and it then promptly grabs signal. I have a buddy with a NS and he noticed this too...we also noticed it happens mostly when we are listening to something when emerging back above ground. Not sure if that has anything to do with it, or if it isjust cooincidence...however, has anyone else noticed their NS radio not grabbing a signal when back in range??? It is SO annoying to be walking around for 10-15min after coming above ground, to notice you have been cut off the whole time.
Click to expand...
Click to collapse
I normally loose signal completely when I am in the underground parking lot of my condo building. But as soon as I am outside it connects almost immediately.
brianbrain said:
I'm also a metro north commuter and the same thing happens to me randomly as well. I can go days without it occurring once, however sometimes it'll happen twice in the same day. Attempting to cycle Airplane Mode just locks up the device as well, so rebooting is the only option to restore network connectivity.
Click to expand...
Click to collapse
I've got the exact same problem, not sure how to resolve it. Really wish they would push out an update and fix these annoying issues.
I've set my phone to WCDMA Only ( since and on boot up it doesnt connect to a network ) & WCDMA Perferred doesn't seem to want to stick.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=747f398a6c1bb2b9&hl=en
i have the same problem
Same problem with my Nexus S. Toggling airplane mode don't help. I have to power off/on my Nexus S then I get the signal again.
a video. Im not calling yall liars, but ive had 3, and all have the issue so I just dont see how others dont. Unless its the routers, and yours is way better than mine cause mines junk, but never had issues on other phones.
Anyways, please post a video showing in another room from your router, covering the top landscape style and take a video showing the bars. I dont care if they drop some, Those that say it dont vanish can I please see a video. I JUST DONT GET IT.
Thanks, p.s. I got my 4th sensation on the Way. I want this phone but dont want the wifi issue cause i use wifi 90%of the time.
smashpunks said:
a video. Im not calling yall liars, but ive had 3, and all have the issue so I just dont see how others dont. Unless its the routers, and yours is way better than mine cause mines junk, but never had issues on other phones.
Anyways, please post a video showing in another room from your router, covering the top landscape style and take a video showing the bars. I dont care if they drop some, Those that say it dont vanish can I please see a video. I JUST DONT GET IT.
Thanks, p.s. I got my 4th sensation on the Way. I want this phone but dont want the wifi issue cause i use wifi 90%of the time.
Click to expand...
Click to collapse
Don't have another video camera, so you'll just have to trust me, or trust the videos that are posted on YouTube that show it working. I'm in another room, landscape, hands wrapped around the phone every which way, the wifi connection never drops. I don't have a case on the phone. Using Wifi Analyzer I do get about a 20-25dB drop in signal, but it's still plenty strong enough to stay connected and not drop data.
It's more likely something about differences in routers than the phone. Maybe signal strength, or g versus n, or the specific channels being used. Not saying there are no bad phones, but if you try 4 phones and they all do it then it's probably related to something about the router.
I've not got a video but I don't hold my phone when using it in landscape (I rarely use landscape at all tbh). I put it on my lap so don't have the issue
please please post a video someone. This is my only issue. If its my router and I need a N ill buy one, but I need a video of someone going to the router, then watching them walk to the end of the house in the room and do it. If it does not kill your wifi I will be sold and figure out why mine is..
Do you have a N router?
Is it just G?
This is serious and Ive only seen videos of them effected and experienced the same.
Ok so I took my case off and had to wrap my hand completely over the top end of the phone to show a difference, but it did drop two bars ,now since ill never hold my phone in that manner this will never be a problem for me , so I would say that the case makes a diff and its definately there , I really don't like holding it in landscape mode ever , i rarely do
For ref, I have a G router (a rebranded Thomson)
EddyOS said:
For ref, I have a G router (a rebranded Thomson)
Click to expand...
Click to collapse
but you said you dont hold your phone in landscape. I for one play online FPS games in landscape and need it.
Can you test in landscape? since you dont go in landscape? or did you already and have no issue?
please post a video. If yours is fine there are good ones and ill find it. If not im trading back for my g2x today because that
so far Im getting. I have no wifi issue cause I never cover it?
well if you do hold your phone in landscape and have no issues, then please post a video. In portrait im golden, but when I landscape it completely depletes.
Here's a video that shows signal drop but no disconnect when the wifi signal is strong.
http://www.youtube.com/watch?v=j64GKuuczoE
This is just what mine looks like. Drop in signal, no disconnect.
Notice the other low signal wifi's in this vid do drop away. The same guy also posted a video showing a total drop in connection if the wifi signal is relatively low at it's peak. So, at least part of the reported problems could be due to a relatively low max signal.
If you don't have Wifi Analyzer get it and post a vid so we can see what's going on.
I will make you a video the second I get off work at 4pm. I will show the router on video, then walk up stairs, hold the phone in landscape and show that none of my bars disappear. Do I get anything in return or do I just prove I'm not a liar? I am really not trying to knock anyone here but I find it odd that we can all buy top of the line phones but still use shifty routers. A goog router will make your life a lot better for a fraction of the cost for your phone. I suggest everyone get into the year 2011 and atleast by a N router, if not a dual band N router.
Sent from my HTC Sensation 4G using XDA Premium App
samnada said:
Here's a video that shows signal drop but no disconnect when the wifi signal is strong.
http://www.youtube.com/watch?v=j64GKuuczoE
This is just what mine looks like. Drop in signal, no disconnect.
Notice the other low signal wifi's in this vid do drop away. The same guy also posted a video showing a total drop in connection if the wifi signal is relatively low at it's peak. So, at least part of the reported problems could be due to a relatively low max signal.
If you don't have Wifi Analyzer get it and post a vid so we can see what's going on.
Click to expand...
Click to collapse
Ok that. WEll, hes next to the router, so thats why the wifi dont die, but I garuntee that if he goes in another room it will die. WE need to see where his router is before we judge if his connection never drops. I bet hes in the same room.
WIfi analyzer vs my vibrant is amazing. Vibrant perfect barely loses db. Now the sensation loses 20 no problem. So in a room with wifi it will be connected, but in a room with less signal, you will cover the signal and kill it. It shouldnt be like that.
smashpunks said:
Ok that. WEll, hes next to the router, so thats why the wifi dont die, but I garuntee that if he goes in another room it will die. WE need to see where his router is before we judge if his connection never drops. I bet hes in the same room.
WIfi analyzer vs my vibrant is amazing. Vibrant perfect barely loses db. Now the sensation loses 20 no problem. So in a room with wifi it will be connected, but in a room with less signal, you will cover the signal and kill it. It shouldnt be like that.
Click to expand...
Click to collapse
You've identified why people are reporting different experiences, which is exactly what I said. If the signal is strong then the connection won't drop. If it's weak enough at max then it will drop.
The loss of about 20-25dB by holding the phone certain ways is known, and isn't likely to vary much be getting your 4th or 5th Sensation. You could try holding it differently, or maybe some types of cases (with or without PT ) may help. Or you can get a router with a stronger signal.
Whether or when HTC will do anything to fix or improve the issue remains to be seen.
samnada said:
You've identified why people are reporting different experiences, which is exactly what I said. If the signal is strong then the connection won't drop. If it's weak enough at max then it will drop.
The loss of about 20-25dB by holding the phone certain ways is known, and isn't likely to vary much be getting your 4th or 5th Sensation. You could try holding it differently, or maybe some types of cases (with or without PT ) may help. Or you can get a router with a stronger signal.
Whether or when HTC will do anything to fix or improve the issue remains to be seen.
Click to expand...
Click to collapse
Maybe Ill try a stronger router. Im going to try a few locations with wifi, if it perfoms bad, Bye Bye. My other phones pick up wifi outside buildings.
Your right, if i hold it in portrait its strong, but I shouldnt need to do that. Ever.
smashpunks said:
Maybe Ill try a stronger router. Im going to try a few locations with wifi, if it perfoms bad, Bye Bye. My other phones pick up wifi outside buildings.
Your right, if i hold it in portrait its strong, but I shouldnt need to do that. Ever.
Click to expand...
Click to collapse
Your right, you shouldn't need to hold it differently to hold a WiFi signal. Do you still want me to make a video showing that non of my bars drop while on a different floor from my router.
I actually get a stronger WiFi signal on my Sensation than I do on my G2X.
Sent from my HTC Sensation 4G using XDA Premium App
jrwingate6 said:
Your right, you shouldn't need to hold it differently to hold a WiFi signal. Do you still want me to make a video showing that non of my bars drop while on a different floor from my router.
I actually get a stronger WiFi signal on my Sensation than I do on my G2X.
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Please, I would love that... Cause if so I just need a stronget router even though my other phones work fine sitting on them..
I live in a small apartment and I have a good router (bought it like a month ago) even when I'm standing directly in front of it, the signal will drop (I watch the meter in wifi analyzer drop) If I'm in another room it drops even more. I have my phone set for max wifi performance too. One night I really noticed it while streaming a video from my computer via splashtop. Every time I held it a certain way the video would actually stutter. I wonder if the people experiencing it have some kind of grounding problem with the phone. It's not a huge issue for me because it never fully drops and when I hold it in landscape mode I just make sure My hand doesnt cover all three anntena holes on the back. It seems when your hand is in contact and covers all 3 that it drops. I should be getting another sensation on friday. I hope 1. the wifi drop isnt as bad 2. That I get the better sharp screen
graffixnyc said:
I live in a small apartment and I have a good router (bought it like a month ago) even when I'm standing directly in front of it, the signal will drop (I watch the meter in wifi analyzer drop) If I'm in another room it drops even more. I have my phone set for max wifi performance too. One night I really noticed it while streaming a video from my computer via splashtop. Every time I held it a certain way the video would actually stutter. I wonder if the people experiencing it have some kind of grounding problem with the phone. It's not a huge issue for me because it never fully drops and when I hold it in landscape mode I just make sure My hand doesnt cover all three anntena holes on the back. It seems when your hand is in contact and covers all 3 that it drops. I should be getting another sensation on friday. I hope 1. the wifi drop isnt as bad 2. That I get the better sharp screen
Click to expand...
Click to collapse
I have one coming soon as well. Ordered today. Will see how it goes. I just don't think I should have to get a new router when my others phones work great.. I'd say grounding causeof if I put tp between my phone and case I can't get it to drop... Move the 2 layers of pt and it goes away.
Sounds like you should just ditch the Sensation; some feedback from my experience; I have the Rubberized case on mine and at work with the case I get about 1-2 bars of WIFI; without I get almost full.
Turning it landscape also kills the connection with case and drops to 1 bar without case so thats pretty ****ty although I don't use my phone landscape or really play games on it but for people who do I could imagine that sucking pretty hard.
Was gonna do a vid but I don't think it's really necessary. If you have a strong signal (ie sitting next to the router) your likely not going to notice anything at all; if your on a medium signal it's likely you will lose bars or total connection.
Not really sure what video proof is going to do for you however as it really doesn't matter what others are experiencing in this case outside of their verbal explanation.
I have to agree, this issue is annoying. In my house I have 2 MT4G's a Thunderbolt and the Sensation. None of them drop wifi signal like the sensation does.. I don't use a case and sitting 3 feet from the router I'm ok, even turning around facing away from the router at 3 feet I'm ok but it does drop a couple of bars. In other rooms I have full bars but if I cover or hold in landscape as has been shown I loose all or down to 1 bar and most of the time it will disconnect.
Not sure what type of router mine is as it is from AT&T UVERSE.
Here is my video 3 rooms away from my router I drop a little but no disconnect.
-McMex
Sent from my HTC Sensation 4G using XDA Premium App
The design is to blame for the wifi issue. IMO the G2x rebooting problem is less severe than this. I use wifi 90% of the time and ive had 3 units which all had this issue.
The others that dont, I dont know how you got lucky, or if you got a bad ass N router and thats the trick, but I cant take it. I cant even play a online FPS game in my room without losing signal. Anyone want to prove me wrong in that there are a few good ones? and if so please post a video?
Death grip here also. I guess I'll just have to live with it.
However, there is one good thing. HTC can release a cover with a design that won't have the issue (they won't, but I hope there will be some 3rd party ones)
Sent from my HTC Sensation Z710e
"Deathgrip"? WTF is that. the iPhone disgusts me, thanks for this.. now it's running rampant all over the internet even when it doesn't make sense.
There is obviously a problem with the WiFi signal strength and yes it's a design/hardware issue. Exchanging the phone won't fix the problem.
I solved it by moving up a WiFi router in my room that repeats the WiFi signal from my main router. I had the secondary router already running DD-WRT software which is required for this type of thing.
Why didn't you just continue your other thread? 2 about the same thing is a bit much
No deathgrip here, I've tried and tried. Dunno what to say Brah. Works the same with my N router and my G router, Perfectly.
EddyOS said:
Why didn't you just continue your other thread? 2 about the same thing is a bit much
Click to expand...
Click to collapse
Don't think this one posted...
It's got to be ground issue.
yeah. i have been with mine for 2 weeks and since about just a couple of hours ago the wifi wont work. it was working fine all day then i was going to check fb and it said that there was no connection. it clearly had full signal. i restarted the phone and worked well. then later i was going to access the camera app directly from the lock screen and it froze, it wont do anything. pulled the battery and turned on the phone. after turning on the phone i turned on the wifi and it will not connect. it detects the signals and tells you all the info about it but it wont connect. it stays in a loop saying obtaining ip address, disconnected and scanning and then goes back again to obtaining ip address and so on. i have done 2 hard resets and restarted the router and nothing.btw the router is in the same room just a couple of feet from me.
EDIT : i think i jump the gun too fast. tested my ps3 thru the wireless network and it connects like 50% of the time. again the ps3 is in the same room as the router. went to my cousins house and the phone conected to the wireless effortless on the first try. i dont know if it is the phone or the router.i dont know what to think anymore.
The Sensation doesn't have brilliant WiFi reception and can't hold on to a weak signal if you hold the device, whereas something like a laptop could.
But with a good signal it does work well and for me that's a fair trade off at present. Yes it could be better, but is there a perfect device.
Typing this in Starbucks at present over WiFi and yes in landscape, and I even have my fingers covering the back of the device
Full signal strength. Same at home.
I tried this in another Starbucks, I lost connection every time in landscape mode, returned in portrait, that has been the only time that I could recreate this death grip issue.....
SNK180 said:
i dont know if it is the phone or the router.i dont know what to think anymore.
Click to expand...
Click to collapse
I've seen a few issues lately with the Cisco/Linksys E1000 routers and wifi. 3 out of the 5 i installed in the past 6 months kept dropping wifi,even right next to it. Probably not what you have, but just in case, i thought i would mention it. At $50-$60 they've been a popular model lately.
I am using a netgear n router and I still have signal in the basement and second floor (router is on the first floor)..I haven't noticed any WiFi problems but I have only had the phone 3 days...but I use WiFi calling all the time..
Sensation/G2x Best of Both Worlds
Stop posting threads about this. The Sensation has an alleged WiFi problem. We get it. Unless you have a LEGIT fix for it, don't post about it.
SHIELDS UP!
RED ALERT!
Thread CLOSED. K'PLAH!
I have a HTC one s and it is experiencing wifi problems. I know the one x has had some of the same issues, but the problem with my one s is that whenever i hold the device from the top, the wifi drops suddenly and it than cuts off. When i remove my hand about, 5 seconds later the wifi shoots up to 4-5 bars.
return it and get a new one
That's where the antenna is!! Your SIM cover has the antenna built in to it.
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Thanks ✟
Moving to Q&A
Try to remove and reseat SIM card cover, if its still too bad have the phone replaced. A friend of mine had his One S replaced after we compared Wifi signal with Wifi analyzer and his was ~20 dBm worse than mine at same locations. New one is fine. Didn't know about the wifi antenna on sim card cover back then though, might have helped since it seems it has for some users here.
I have almost the same problems with WiFi antenna although it's not as worse as others are saying. I can confirm though that when you put your hand next to the SIM cover the WiFi signal drops 1-2 even 4 lines at some times. However I don't think it's a manufacturing defect for some phones but I think it's a general problem with all the models. I am saying this because I had the exact same problem with all my HTC devices (Diamond, Desire and One S). So I think it's a poor WiFi project and maybe cheap raw materials rather than a poor WiFi in some phones. In a way it's normal that this happens because your hand will screen the antenna. Try to do this with all antennas out there and you will see that your hand (your body) will influence the signal in all devices). So if they couldn't overcome this problem they had to put the antenna in the place where you will cover it most rare, and this place is on top of the phone. I don't like it either but that's the way it is.
amoiz said:
I have a HTC one s and it is experiencing wifi problems. I know the one x has had some of the same issues, but the problem with my one s is that whenever i hold the device from the top, the wifi drops suddenly and it than cuts off. When i remove my hand about, 5 seconds later the wifi shoots up to 4-5 bars.
Click to expand...
Click to collapse
just noticed the same this morning, though only happens when i try to wrap the upper part of the device with my hand. i never hold the phone in that position so it does not happen.....
Actually when you are browsing the internet, view pics one-by-one, view movies - usually you are holding the phone in the landscape mode so most people will rotate the phone counter-clockwise until it reaches landscape mode and will hold it with the left hand exactly from the upper part (if the phone is rotated clockwise then the supporting hand will accidentaly touch the lower 3 buttons so not too many people will rotate it clockwise) and with the right hand they will browse. So in these situations, which come very often, we will loose (almost all) signal. If these will not bother you/me/all of us, for sure it will bother all of us when browsing internet. I really don't know if a fix can be made for this issue. Even if I would change the SIM cover (so change the WiFi antenna), the replacement will be built exactly the same so the problems will persist. I am curios to see if SGS3 has the same problem or not. I really think it's a question of antenna position so it's a crappy board design of the phone. It shouldn't happen at a 500+ euro device.
I have the same wifi issues on the One S. There is a firmware upgrade available OTA, it may fix it. I will see.
Any chance this is fixable or not device-wide? It's somewhat of an annoying problem when holding in landscape. I'm assuming this is no more than a design "flaw"
I'm having the same issue. When holding the phone in landscape mode, the wifi signal drops to one bar.
I noticed that when I'm closer to the router, like within a 3 meters range there is no signal dropping.
It's very annoying...
Could it be fixed by improving the contact between the antenna and the back-cover?
Sent an email to htc support about it, this is their response:
The location that you describe, on the side with the Power button near the camera lens, is where the HTC One's antenna is located. Covering this location will provide less-than-optimal results with regard to cellular and WiFi signal. You may want to try holding the device slightly to the side of this location, more towards the center of the device.
Click to expand...
Click to collapse
I seem to recall a certain fruit phone with a similar problem and it was kinda a big deal lol. I'll get over it, but fokkkkkk
ThudButt said:
Sent an email to htc support about it, this is their response:
I seem to recall a certain fruit phone with a similar problem and it was kinda a big deal lol. I'll get over it, but fokkkkkk
Click to expand...
Click to collapse
Did you guys try remove and reseat SIM cover? Might help a bit even though its natural with some signal loss when holding it that way. If your phone has significantly worse signal when laying on a table or whatever compared to another phone then try to get it exchanged. Compare with https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer
Edit: Love how your quote from HTC disappeared when I quoted you
traffic stops after few minutes
Hey,
my signal is ok, but after few minutes of working the internet connection just will not go through anymore. I have tried installing 4.04 but no change. AP is still connected, full signal, but not even google comes on. Restarting wifi helps for another few minutes. Doesn´t have to do anything with sleepmode, that I am sure of - it happens even during download from Play Store i.e.. Wifi best performance ON, Keep Wifi on during sleep Always.
Any idea on what that might be? - the old HD2 (android 2.3.) works like a charm on my home network
Getting desperate , otherwise such a nice phone.
WIFI problems
Ive been trying hard to figure out the flash 1.85 thing and have had no luck. any way someone can help me with exact directions on doing it. i have downloaded 1.85 2.85 files but having issues flashing it.
please help
Since I've had this phone I've noticed that my WiFi signal is always weak at my house unless I'm right by my router. Well the other day I was upstairs which is not by the router and I took my TPU case off to put my sd card in and noticed that I had full WiFi bars. Since then I've been testing the WiFi by taking the case off and putting it back on around different parts of my house and its definitely the case. I have great signal with it off and as soon as I put it back on it takes my signal down to either nothing or the dot at the bottom of the WiFi signal sometimes maybe the dot and one bar. I've tried this like 50 times just to make sure this is what's wrong. Even if I cup my hand around the top half of the back of the phone it cuts my WiFi signal down to nothing. Is anybody else having this problem or do I have defective wifi on this device? There is no way I'm using this phone without having the TPU case on it and getting it all scratched up.
I experince same problem. It seens to disconnect from the wifi router. the signal get very weak 2 m far from the router. I just got my phone last week, so i am still testing. but one of the things that i did was to change my router to brand new one (dlink) because the old one seens to get freezing when updating play store (i put this in other post) i don't know if this are related.