Related
/rant mode on
My O3D got stuck in the FW update screen on 18/07/2011 I was on holiday in Greece the next day I called LG support as I had registered my phone as VIP 24h support. This means that I would get a replacement unit within 24 hours of calling! The guy could not find my IMEI or phone number in their system, so he told me he added it again and that when I got back 26/07/2011 I should call them again and the phone would be in my hands the next day. On 26/07 I called them again and they could not find my phone in their system so they added it again and told me that someone would call me to arrange a pick up/replacement of the phone. Nobody called me back so next day 27/07 I called them again they transfer me around to Holland and back to Belgium but nobody could tell me what was wrong or that I was even in the system but they would call me again to arrange a pick up/replacement. No one called me on 28/07 so I called the pro assist support (I got that number the day before, they handle the pick up/replacement for Belgium and Holland) they could see that the phone was in the system from 26/07 but they told me that LG did not send them a message that they could replace the phone, they told me we will call you today to say what happened, at 5u30pm they called me and told me that they could pick up the phone on Monday 01/08, I was not very happy and told them is this 24h support, after that they told me we can pick it up tomorrow 29/07 before midday, 1u30pm I called them again telling them that no one came by to pick it up... They told me that LG did not send a phone yet so they can't replace it! I called LG again and checked again whats wrong he told me that there was an error in their system and that's why I didn't receive it yet, so he updated the system and told me someone will call me today or on Monday (1 Aug)!
Did anyone had this problem with LG 24h VIP support?
I try to develop 3D stuff for this phone, but this is really pissing me off, they should not advertise with 24h support if they can't deliver!
/rant mode off
Received my phone 2 August without the cover and battery.
Phone complete again 3 August and I updated it to V10D and it works fine!
24hr service in NL was really great, phone had battery drain issues, within 24hrs I got a new phone + battery. So 24Hr service was really great
Yes it seems to be based in NL but I am in BE and NL needs to send to BE first and then to customer but they ****ed up big, I filed a complaint lets see how it works out...
uhm... you're really a developer?
why do you fight with the support? just for principle?
ok... you payed for this vip support and it's your right to get it.
but if you're really a developer you could have flashed the original rom a thousand times!
edit: wile writing your post you could have flashed it again ><'
Mooks said:
uhm... you're really a developer?
why do you fight with the support? just for principle?
ok... you payed for this vip support and it's your right to get it.
but if you're really a developer you could have flashed the original rom a thousand times!
edit: wile writing your post you could have flashed it again ><'
Click to expand...
Click to collapse
Application/games development and ROM/Firmware development are two completely different subjects.
And besides, if I could get a replacement phone within 24 hours I'd take that over messing with the phone myself anytime, especially if it's a paid service. I guess Murphy took over somewhere for the topicstarter.
bioweb said:
Application/games development and ROM/Firmware development are two completely different subjects.
And besides, if I could get a replacement phone within 24 hours I'd take that over messing with the phone myself anytime, especially if it's a paid service. I guess Murphy took over somewhere for the topicstarter.
Click to expand...
Click to collapse
Uh in nl its a one year free vip service
bioweb said:
Application/games development and ROM/Firmware development are two completely different subjects.
And besides, if I could get a replacement phone within 24 hours I'd take that over messing with the phone myself anytime, especially if it's a paid service. I guess Murphy took over somewhere for the topicstarter.
Click to expand...
Click to collapse
yea i know that he's not a rom developer... but he's a programmer so it would be easy for him to flash.
and flashing isn't "messing" with your phone. it's a easy and secure way to install a rom.
htc elfin->xperia x1 ->motorola milestone ->galaxy s ->galaxy s2 and now o3d
that have been my phones for the last years, i flashed each of them very often and still do (the x1 for e.g. ) but i've never broke one of them through flashing.
why? because you have to do really stupid things to make such a bad flash...
If it's stuck in Firmware update screen then it's impossible to revive for now...
I did reflash it before any of the threads came available with kdz upd fw and upTestEx but you cant resolve the problem like that, this is my 4th android phone and all of them had custom roms.
Mine is just a retail phone and I just started developing games.
I did not fight with support they did not do their job, if you register a phone for 24h exchange and the next day you dont hear anything and call them and they say it is not registered and this happened 4 times. I think most people would get a bit angry
And yes Murphy probably had something to do with it, anyway we will see what happens on Monday
I finally received my replacement!! But they delivered it without battery and back cover and took my phone with battery and back cover... They will come again later to bring those.. Anyway it works! (used my o2x battery) and it updated to V10D!
Renegade_Rulez said:
I finally received my replacement!! But they delivered it without battery and back cover and took my phone with battery and back cover... They will come again later to bring those.. Anyway it works! (used my o2x battery) and it updated to V10D!
Click to expand...
Click to collapse
They deliver personal, and they tell you to keep your own battery and back cover? They rold me twice once on the phone and once the delivery men did
bioweb said:
Application/games development and ROM/Firmware development are two completely different subjects.
And besides, if I could get a replacement phone within 24 hours I'd take that over messing with the phone myself anytime, especially if it's a paid service. I guess Murphy took over somewhere for the topicstarter.
Click to expand...
Click to collapse
i have call't and i am from holland but i hope i get a new phone in this 2 days
gamesz2 said:
i have call't and i am from holland but i hope i get a new phone in this 2 days
Click to expand...
Click to collapse
They fixed their system now they told me so a replacement within 2days should not be a problem, just be sure to check that you get a complete phone
Finally got my complete phone!
HAPPY
I've created this thread so anyone (like me) that has gotten a warranty replacement for there hox through at&t can discuss there experiences with them good or bad, as well as what software it came with and things of that nature.
with that being said, i myself am waiting on my third replacement from them as of now. the first being sent back because of frequent signal loss and a (what sounded like) a blown speaker phone. the second one i have now is going back because the colors are darker than the should be and the whites are horrible looking tan and kind of pinkish on different screen. only fix was to turn the brightness all the way up and kill my battery faster than i should have to. also, as of now, both replacements have came with 2.20 installed on them. maybe three times a charm on a decent replacement as well as a different software version. if anything i can live with 2.20 as long as the phone lives up to the $150 i paid the first time.
reserved for update when replacement arrives. replacement has arrived and ive posted a reply in the thread about it instead of here.
I got my first One X on 9/10 as a refurb with 1.85. I had a GS II and received a replacement with issues followed by 2 DOA replacements, so they gave me a One X (long story involving over a month of calls and "troubleshooting" ). It was a full kit with charger and SIM, and whoever put the SIM in mangled the hole for the tool. It also has some sort of crack or blemish in the screen under the glass. It looks like stuck pixels, but it changes color by angle. I got a replacement on 9/17 with 2.20 installed. The screen was already scratched, and the screen protector had been removed and reapplied crooked and bubbly. I sent that one back and am still using the first one so I can root. I'll try again for a replacement in a few weeks if I can't get used to this screen issue or if 2.20 is rooted. Or I may just take the offer for early upgrade and discounted GS III.
Sent from my HOCKS
I was going to thread crap, but what the hell..
My refurb replacement was cosmetically perfect, but the volume rocker is a tiny bit loose, and I get some creaks from the screen, but I only notice them when I'm cleaning it, wiping it down. I'm not enough of douche to complain about these things.
[Reserved for snarky thread crap comment in.near future]
I'm not really a proponent of calling people out, but I seriously question peoples' OCD when it comes to these stories of "this is my 9th replacement device" and so on. (edit: didn't necessarily mean the previous sentence to apply to anyone in this thread; I just know how these replacement complaints can go) If you convince yourself enough times that you have a hardware or software issue, that issue will begin to appear. It's called FEAR. False Evidence Appearing Real. Been there, done that with a Blackberry and I'm not going down that road ever again. It's simply not worth the anxiety.
I've had one issue with this phone and it had to do with the SIM card error. It could have been the card, could have been the phone, but since I was within my 30 days the rep just exchanged it out to be certain.
this thread is for good or bad discussion on your replacement. and if your calling someone a douche for complaining or not on here then remove your post, cause as much as you would like to not believe it you just complained in your own way the things you obviously dislike about your replacement. and i reserved a spot for hopefully nothing but good things to say about my coming replacement. its thread trolls like you that keep people from xda anymore. its you dont like a thread go read a different one, i didnt make you spend time coming to mine or reading through it.
Mine is solid so far, got it yesterday... only problem is that it came with 2.20
rob219 said:
this thread is for good or bad discussion on your replacement. and if your calling someone a douche for complaining or not on here then remove your post, cause as much as you would like to not believe it you just complained in your own way the things you obviously dislike about your replacement. and i reserved a spot for hopefully nothing but good things to say about my coming replacement. its thread trolls like you that keep people from xda anymore. its you dont like a thread go read a different one, i didnt make you spend time coming to mine or reading through it.
Click to expand...
Click to collapse
Easy there, defensive.
I was pointing out how some people get with these replacements. I thought I made that clear when I outlined my experience. I hope you get a good phone!
cfn87 said:
Easy there, defensive.
I was pointing out how some people get with these replacements. I thought I made that clear when I outlined my experience. I hope you get a good phone!
Click to expand...
Click to collapse
thank you, i hope so to. and also i should have quoted who i was talking to. it was actually the comment below yours that got me going. but anyway....moving on to what this thread is all about i say. i should have my new one in a few days and im guessing this ones gonna be great even if on 2.20. i work two jobs now so little time to play with my one x but i love me some root as well. also how are people getting the gs3 as a replacement? i was mad about my second replacement being faulty and ask if i could switch phones but the lady in the warranty department said no.
rob219 said:
thank you, i hope so to. and also i should have quoted who i was talking to. it was actually the comment below yours that got me going. but anyway....moving on to what this thread is all about i say. i should have my new one in a few days and im guessing this ones gonna be great even if on 2.20. i work two jobs now so little time to play with my one x but i love me some root as well. also how are people getting the gs3 as a replacement? i was mad about my second replacement being faulty and ask if i could switch phones but the lady in the warranty department said no.
Click to expand...
Click to collapse
They sell their old phone and buy a new one.
Sent from my htc_evita using xda app-developers app
rob219 said:
thank you, i hope so to. and also i should have quoted who i was talking to. it was actually the comment below yours that got me going. but anyway....moving on to what this thread is all about i say. i should have my new one in a few days and im guessing this ones gonna be great even if on 2.20. i work two jobs now so little time to play with my one x but i love me some root as well. also how are people getting the gs3 as a replacement? i was mad about my second replacement being faulty and ask if i could switch phones but the lady in the warranty department said no.
Click to expand...
Click to collapse
You want to flip out at the warranty dept and demand the customer retention dept. They are the people that can make it all happen. I had an atrix that was having issues. After my 3rd replacement the gave me a 250$ credit, let me upgrade early and I was able to keep the atrix and sell it.
Sent from my HTC One X using xda premium
thanks i'll keep that in mind. but i pretty much guess i wont have any problems with this one. it'll be crazy to get three bad replacements, but i guess it could happen. they are refurbished
rob219 said:
thank you, i hope so to. and also i should have quoted who i was talking to. it was actually the comment below yours that got me going. but anyway....moving on to what this thread is all about i say. i should have my new one in a few days and im guessing this ones gonna be great even if on 2.20. i work two jobs now so little time to play with my one x but i love me some root as well. also how are people getting the gs3 as a replacement? i was mad about my second replacement being faulty and ask if i could switch phones but the lady in the warranty department said no.
Click to expand...
Click to collapse
If you have a certain amount of faulty devices they will usually ask if you want to switch to a different model (they give you a couple of options).
Sent from my HTC One X using Tapatalk 2
Here is my full story of how I went from the Galaxy S II to the One X for free.
On 8/15 I called AT&T about my Galaxy S II with an issue. They were back ordered so I was offered a Skyrocket. The Skyrocket is slow, sluggish, and poor battery compared to the Galaxy S II, so I refused and called a service center daily until they had one. That one had a different issue. I called and politely asked for a different phone. After talking to retention, warranty, and resolution I was denied everywhere (resolution offered early upgrade, but not until October, an offer I may still take them up on). They had the Galaxy S II back in stock so they sent me one of those. It came with screen burn in and black splotches on the screen, so they sent me another one, and it was the same. All the phones had date codes in 8/2011. At that point they wanted to troubleshoot the second one some more. It was randomly shutting down, and they had me try factory resets, new battery (they actually sent 2) and a new SIM. After a month of calling several times a week, I was finally offered the One X. I would have taken anything that wasn't the Skyrocket. I was actually hoping for Atrix HD because I wanted dedicated HDMI and MicroSD. But, I wasn't given options, just a One X or try another Galaxy S II. I have worked in a call center long enough to know being nice is far more effective at getting what you want vs yelling. I received a refurb with charger, and I had to send back my Galaxy S II. But, my contract was not extended so I still qualify in May 2013.
I haven't decided yet if I want to get a GS III in October, or wait for the GS IV next year. Either way my wife will probably get this One X to replace her iPhone 4 (she qualifies in July 2013).
Sent from my HOCKS
well, i got my new one x today. gotta say i love it like my first one. ive got all my stuff on it, set it up how i wanted, and tested everything. its my third replacement because the last two had problems. its perfect and now im just waiting for root to come to 2.20 because it seems every phone at&t is sending out it updated to 2.20 before shipping. i think they do this because of the new root patching it does. well anyways, i got it and i love it!! goodtimes!!!!
I had issues with my backlight becoming intermittent. It would go out and required flexing the phone to get it back on. It was probably a loose connection on the backlight. I was running a custom Rom with super CID. The techs at the store and the repair center failed to notice. It shouldn't have made a difference anyway because the problem was hardware. I had a launch HT23 and received a HT25 refurbished replacement with 2.20 installed.
Sent from my HTC One X using Tapatalk 2
well here is my story
my hox came with 2.20 i got the phone 2weeks ago exactly. i found out while in the store that they are manually updating the phones to 2.20 i thought to myself ok thats odd. then i later found out no root for 2.20 as of yet. so i started having issues with wifi dropping off for no reason then it would come back. that didn't brother me to badly until i started to experience a very odd issue with the back button would say 40% of the time it would turn on the vibrate function n wouldn't turn off until i hit the back button again that got me pissed 2 weeks old n i have to deal with this i ended go back to the store they told me nothing they could do nothing for me except to return the phone n refund me the money i spent minus restocking fee i got pissed and walked out. i got a hold of customer service because i am a business customer they bent over backwards and sent me a NEW one i informed them i know of the issues with the refurbs my friends have been thru this so she and her supervisor allowed it to send me a brand new White one but here is the kicker they told me to keep my Current one X i thought that was odd so i call back they also informed me to keep it so i guess ill find out what software version i get and also if i have to send this one back at some point if an audit catches it and then i will complain more..lol
My Interesting story for the day
What did say to get them to send you a new replacement? I'm also a business customer, though not the owner of the account. Just curious how you played that angle. I'm debating whether to get my phone replaced, but have concerns about refurbished units, many of which confirmed in this thread. Thanks.
jfellon said:
well here is my story
my hox came with 2.20 i got the phone 2weeks ago exactly. i found out while in the store that they are manually updating the phones to 2.20 i thought to myself ok thats odd. then i later found out no root for 2.20 as of yet. so i started having issues with wifi dropping off for no reason then it would come back. that didn't brother me to badly until i started to experience a very odd issue with the back button would say 40% of the time it would turn on the vibrate function n wouldn't turn off until i hit the back button again that got me pissed 2 weeks old n i have to deal with this i ended go back to the store they told me nothing they could do nothing for me except to return the phone n refund me the money i spent minus restocking fee i got pissed and walked out. i got a hold of customer service because i am a business customer they bent over backwards and sent me a NEW one i informed them i know of the issues with the refurbs my friends have been thru this so she and her supervisor allowed it to send me a brand new White one but here is the kicker they told me to keep my Current one X i thought that was odd so i call back they also informed me to keep it so i guess ill find out what software version i get and also if i have to send this one back at some point if an audit catches it and then i will complain more..lol
My Interesting story for the day
Click to expand...
Click to collapse
joe23521 said:
What did say to get them to send you a new replacement? I'm also a business customer, though not the owner of the account. Just curious how you played that angle. I'm debating whether to get my phone replaced, but have concerns about refurbished units, many of which confirmed in this thread. Thanks.
Click to expand...
Click to collapse
i think its because my phone is only 2 weeks old and i told them i would not accept a refurb unit due to issues i have read here and my friends have experienced i am also not the owner on the account but i am an authorized user its all how u talk to them dont demand anything kill them with kindness and talk to them as a human being and joke around with them n tell them u have already reset ur phone 2 twice and the problem still is there and blame the 2.20 update for causing software glitches and there are known hardware problems also the rep was nice enough to tell me that there was a recent bulletin about wifi and software issues related to the 2.20 update. also try to call back at a later time to get another rep and also remember this if you cannot make head way with 1 rep try again if the second one cant make it happen call back again n talk to a supervisor and inform them u know about issues with refurb one x's having issues.
Thanks for the info.
My phone has shut itself off overnight a couple of times in the past few weeks. Seemingly randomly. If it happens again, I'll give your idea a shot.
jfellon said:
i think its because my phone is only 2 weeks old and i told them i would not accept a refurb unit due to issues i have read here and my friends have experienced i am also not the owner on the account but i am an authorized user its all how u talk to them dont demand anything kill them with kindness and talk to them as a human being and joke around with them n tell them u have already reset ur phone 2 twice and the problem still is there and blame the 2.20 update for causing software glitches and there are known hardware problems also the rep was nice enough to tell me that there was a recent bulletin about wifi and software issues related to the 2.20 update. also try to call back at a later time to get another rep and also remember this if you cannot make head way with 1 rep try again if the second one cant make it happen call back again n talk to a supervisor and inform them u know about issues with refurb one x's having issues.
Click to expand...
Click to collapse
Anyone able to make purchases with google wallet or softcard after updating their firmware to 4.4.3?
nomisunrider said:
Anyone able to make purchases with google wallet or softcard after updating their firmware to 4.4.3?
Click to expand...
Click to collapse
I'm on the latest firmware and running NuSenseSIXv2.0 (4.4.3 based). Softcard works as expected after setting up the Rootcloak Xposed module.
shortstuff_mt said:
I'm on the latest firmware and running NuSenseSIXv2.0 (4.4.3 based). Softcard works as expected after setting up the Rootcloak Xposed module.
Click to expand...
Click to collapse
Same here with rootcloak
Sent from my HTC6525LVW using Tapatalk
nomisunrider said:
Anyone able to make purchases with google wallet or softcard after updating their firmware to 4.4.3?
Click to expand...
Click to collapse
Same here. I used to use Google Wallet before the update on CVS once in a while. However after the update I'm not able to use it anymore.
Not rooted, running stock Android 4.4.3. OTA Verizon Updated.
I am resetting my phone now and will try soon when I get another chance. Anyway, how did it go for you? is yours working now? I do not have insurance, just ran out two days ago when I did a plan change. Sucks big time now that I have to get to know that it doesn't work. Also, just to be sure I tried ISIS/Softcard Wallet as well to see if it is the Google Wallet itself is blocked or handicapped for some reason. But to my surprise, ISIS/Softcard does not work as well. I am doubting the hardware now. Or this is a solid 4.4.3 Update bug that is causing our device to not function as normal. Question is, is Verizon aware of this? How do we report this to Verizon?
According to what I see here, only few have been affected it seems? or is it so?
I am left with many more questions than answers ever since the update.
P.S - After the update my phone isn't as smooth as it was before either. Feels like the I am experiencing choppy frame rates often times. But not to the level that I will fault the phone.
Please help. Let me know what worked for you and what didn't.
Deepak Sanje said:
Same here. I used to use Google Wallet before the update on CVS once in a while. However after the update I'm not able to use it anymore.
Not rooted, running stock Android 4.4.3. OTA Verizon Updated.
I am resetting my phone now and will try soon when I get another chance. Anyway, how did it go for you? is yours working now? I do not have insurance, just ran out two days ago when I did a plan change. Sucks big time now that I have to get to know that it doesn't work. Also, just to be sure I tried ISIS/Softcard Wallet as well to see if it is the Google Wallet itself is blocked or handicapped for some reason. But to my surprise, ISIS/Softcard does not work as well. I am doubting the hardware now. Or this is a solid 4.4.3 Update bug that is causing our device to not function as normal. Question is, is Verizon aware of this? How do we report this to Verizon?
According to what I see here, only few have been affected it seems? or is it so?
I am left with many more questions than answers ever since the update.
P.S - After the update my phone isn't as smooth as it was before either. Feels like the I am experiencing choppy frame rates often times. But not to the level that I will fault the phone.
Please help. Let me know what worked for you and what didn't.
Click to expand...
Click to collapse
Sorry this probably doesn't help you much but I am totally stock 4.4.3 - no s-off no root and Softcard ( used to be Isis ) works fine for me. Just used it this morning.
Hope you get your issue figured out.
Thanks for your response,
DangerousDave said:
Sorry this probably doesn't help you much but I am totally stock 4.4.3 - no s-off no root and Softcard ( used to be Isis ) works fine for me. Just used it this morning.
Hope you get your issue figured out.
Click to expand...
Click to collapse
Thanks for the response, Honestly, anything and everything helps. Since you have a Verizon M8, assuming from your signature, I guess I am in the minority or rare bunch who's device is affected. I am glad to know that your device is functioning as normal.
I do not have insurance at the moment. And I am sad to learn that I have to send my device to HTC for repairs. Which takes about 10-14 days without phone.
Does Verizon do loaner phones?
Deepak Sanje said:
Thanks for the response, Honestly, anything and everything helps. Since you have a Verizon M8, assuming from your signature, I guess I am in the minority or rare bunch who's device is affected. I am glad to know that your device is functioning as normal.
I do not have insurance at the moment. And I am sad to learn that I have to send my device to HTC for repairs. Which takes about 10-14 days without phone.
Does Verizon do loaner phones?
Click to expand...
Click to collapse
You should be covered under verizons one year manufacturer warranty go in to a verizon corporate store they will probably overnight you another m8, and from what most assume usually they seem to always send a new m8 because they are really hard to disassemble so many thing they replace with new. I know many people that got an m8 replaced through asuron the verizon and at&t insurance and everyone says they got a new one because you can go into the settings and they dont show reconditioned and usually show a build date within a couple months of when they receive them.
I say take it to a verizon owned corporate store steer clear of verizon dealers a corporate store can do more for you like overnight you a replacement.
Bit the bullet and called HTC.
Roefastford said:
You should be covered under verizons one year manufacturer warranty go in to a verizon corporate store they will probably overnight you another m8, and from what most assume usually they seem to always send a new m8 because they are really hard to disassemble so many thing they replace with new. I know many people that got an m8 replaced through asuron the verizon and at&t insurance and everyone says they got a new one because you can go into the settings and they dont show reconditioned and usually show a build date within a couple months of when they receive them.
I say take it to a verizon owned corporate store steer clear of verizon dealers a corporate store can do more for you like overnight you a replacement.
Click to expand...
Click to collapse
Bit the bullet and called HTC. Found out there is another program that they send out a device in advance, overnight that is along with a mailer envelope to return our old unit. But it seems they put a hold on your card for 599 and also a 29 one time fee for this to happen. I am thinking if it is worth going this route. At least this will solve my problem of being without a phone.
But before I do that, I have made sure the HTC Rep to record our coversation and give me time to call back, so that I can test it out one more time.
( Did I tell you some HTC reps are dumb? The first one I talked to, the girl was so stupid that she did not know what is NFC and asked me to explain what it is, and how to use it. Asked me to pause, stopped me numerous times and made me repeat what was not working. After all that, she still did not get it. Hung up the phone on me and left, and did not bother to call me on my backup callback number. Lol. )
---------- Post added at 02:24 PM ---------- Previous post was at 01:40 PM ----------
Just went to CVS and tried my Google Wallet. Wholla, it worked. So the second reset seemed to have fixed the problem. Or did it? I am not sure, only time will tell. I will keep on trying once in a while to be sure that it is not just a fluke.
Here is what I did.
The HTC rep (the second one that is, first one was dumb and rude due to her limited understanding) asked me to reset the phone once more, and when the phone booted up, I unchecked the Settings > Power > Fastboot option. Disabled Softcard/ISIS Wallet in App settings, Installed Google Wallet again. And all seems to be in order now. Not sure what caused the initial trouble.
I will be on the look and report if the trouble comes back again.
Thanks for the suggestions and feedback guys.
Deepak Sanje said:
Bit the bullet and called HTC. Found out there is another program that they send out a device in advance, overnight that is along with a mailer envelope to return our old unit. But it seems they put a hold on your card for 599 and also a 29 one time fee for this to happen. I am thinking if it is worth going this route. At least this will solve my problem of being without a phone.
But before I do that, I have made sure the HTC Rep to record our coversation and give me time to call back, so that I can test it out one more time.
( Did I tell you some HTC reps are dumb? The first one I talked to, the girl was so stupid that she did not know what is NFC and asked me to explain what it is, and how to use it. Asked me to pause, stopped me numerous times and made me repeat what was not working. After all that, she still did not get it. Hung up the phone on me and left, and did not bother to call me on my backup callback number. Lol. )
---------- Post added at 02:24 PM ---------- Previous post was at 01:40 PM ----------
Just went to CVS and tried my Google Wallet. Wholla, it worked. So the second reset seemed to have fixed the problem. Or did it? I am not sure, only time will tell. I will keep on trying once in a while to be sure that it is not just a fluke.
Here is what I did.
The HTC rep (the second one that is, first one was dumb and rude due to her limited understanding) asked me to reset the phone once more, and when the phone booted up, I unchecked the Settings > Power > Fastboot option. Disabled Softcard/ISIS Wallet in App settings, Installed Google Wallet again. And all seems to be in order now. Not sure what caused the initial trouble.
I will be on the look and report if the trouble comes back again.
Thanks for the suggestions and feedback guys.
Click to expand...
Click to collapse
Glad you got it working and I can empathize some of the reps can be infuriating !
i could be able to make purchases using google wallet and im on MIUI digital high v4.9.21
before that i used digital high's GPE rom and it did NFC purchases just fine
No Longer Working - Again
DangerousDave said:
Glad you got it working and I can empathize some of the reps can be infuriating !
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So as my previous post suggested, after a hard reset and disabling the Softcard/ISIS app, and having Google Wallet as the exclusive app, the tap and pay worked at the CVS. However, when I tried again last night, it is no longer working and not registering the tap anymore at the terminal.
I am confused. Is it the hardware? Should I go ahead with the replacement device from HTC? or Should I just blame the software and keep the phone as is. Although my contacts and account is backed up in Google accounts, I still think its a hassle reinstalling 50+ apps, and restoring the phone to its fully functional day to day state that suited me. I just do not like the hassle of swapping phones.
Any last suggestions guys? Or hardware swap is my only way?
Switched Phones, gave up on HTC One m8.
Deepak Sanje said:
So as my previous post suggested, after a hard reset and disabling the Softcard/ISIS app, and having Google Wallet as the exclusive app, the tap and pay worked at the CVS. However, when I tried again last night, it is no longer working and not registering the tap anymore at the terminal.
I am confused. Is it the hardware? Should I go ahead with the replacement device from HTC? or Should I just blame the software and keep the phone as is. Although my contacts and account is backed up in Google accounts, I still think its a hassle reinstalling 50+ apps, and restoring the phone to its fully functional day to day state that suited me. I just do not like the hassle of swapping phones.
Any last suggestions guys? Or hardware swap is my only way?
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Update - Got rid of the HTC One M8, swapped for a Galaxy S5 on craigslist and guess what, Google wallet works fine there. Yes, although that is a Verizon phone as well, grass is definitely greener on that side. I do not like the menu system and UI, color etc, but what it supposed to do, it does without any issues. Yes I miss the aluminum body and the build, also the sense 6, but the ease of use with fingerprint sensor and the vibrancy of amoled screen picks up the slack. Wish HTC can use Amoled screens as well.
I was able to use google wallet no problem after the 4.4.3 update at CVS this is however before CVS disabled their NFC payment system.
Stock Rooted.
I was able to use it just fine at Walgreens this morning.
Never had a problem with it 4.4.3 or 4.4.4
I've been waiting for this device. But with it supposedly coming soon, they seem to be non-existent.
First At&t told me it was coming on the 12th. I went to an At&t store on the 11th, just hoping to check out a display device. They didn't have one., and had no idea when it was coming. It also wasnt being marketed anywhere in the store.. No mention of it on displays.
Went to another At&t store the next day. Same thing. If a phone is supposedly releasing in a day or two. Wouldnt at the very least be a coming soon display or device.
Today I went to Best Buy since they have a little samsung store in mine. I couldnt find any mentions of it. When I asked about seeing a display device, he said they had one up for a day and took it down. No reason as to why they removed it or when it was going to be on sale now..
Even the website date has changed. Now says in stores tomorrow. Yet I've been to 4 At&t stores and none of them seem to know this, have a display device, or shown anywhere.
Is anyone else having similar experiences?
BlackBradPitt said:
I've been waiting for this device. But with it supposedly coming soon, they seem to be non-existent.
First At&t told me it was coming on the 12th. I went to an At&t store on the 11th, just hoping to check out a display device. They didn't have one., and had no idea when it was coming. It also wasnt being marketed anywhere in the store.. No mention of it on displays.
Went to another At&t store the next day. Same thing. If a phone is supposedly releasing in a day or two. Wouldnt at the very least be a coming soon display or device.
Today I went to Best Buy since they have a little samsung store in mine. I couldnt find any mentions of it. When I asked about seeing a display device, he said they had one up for a day and took it down. No reason as to why they removed it or when it was going to be on sale now..
Even the website date has changed. Now says in stores tomorrow. Yet I've been to 4 At&t stores and none of them seem to know this, have a display device, or shown anywhere.
Is anyone else having similar experiences?
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Mods will close this thread.
There is about 3 threads in this under general.
US release date, tmobile release date, and att pre orders.
BlackBradPitt said:
I've been waiting for this device. But with it supposedly coming soon, they seem to be non-existent.
First At&t told me it was coming on the 12th. I went to an At&t store on the 11th, just hoping to check out a display device. They didn't have one., and had no idea when it was coming. It also wasnt being marketed anywhere in the store.. No mention of it on displays.
Went to another At&t store the next day. Same thing. If a phone is supposedly releasing in a day or two. Wouldnt at the very least be a coming soon display or device.
Today I went to Best Buy since they have a little samsung store in mine. I couldnt find any mentions of it. When I asked about seeing a display device, he said they had one up for a day and took it down. No reason as to why they removed it or when it was going to be on sale now..
Even the website date has changed. Now says in stores tomorrow. Yet I've been to 4 At&t stores and none of them seem to know this, have a display device, or shown anywhere.
Is anyone else having similar experiences?
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Click to collapse
Jusy got Done Ordering Mine had to call , would not let me do it online using jump , THe Phone Actually Exists and I should receive mine Monday Overnight shipping 24$ + TAx 52$......and now after 2 mnths of Anticipation and receipt printed out ........I'm outta here finally gonna Grab Some sleep......................
xile6 said:
Mods will close this thread.
There is about 3 threads in this under general.
US release date, tmobile release date, and att pre orders.
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thanks. didnt post it in there. since it says "Please do NOT post questions in this forum (Galaxy Note Edge General forum). All questions should go in the Note Edge Q&A, Help & Troubleshooting forum"
Kinda confusing.
I am having similar experiences...
I've called about five different ATT company stores in my area and all of them (as of yesterday) were stating that the Note Edge wouldn't be available in stores until Monday or Tuesday of next week. And to add on that, they state that it is "selected stores" and that they're not sure.
I'm gonna call some stores later today. I'm hoping that it does get delivered sometime today so I can pick one up. If I do get lucky, I'll be sure to add to this thread.
I ordered a refurbished pixel 2 from an eBay store. When doing the setup the phone did all the updates. While in setup, I transfered my info from my HTC U11. A few days later I go to open the camera app and it looks like it the lens is covered. You can see all the buttons and options, just no picture. I searched online and apparently it is a common problem, but I have not found a fix. I have thought about rooting and putting a new ROM since it seems to be a software issue, but I haven't seen a lot of newer threads on rooting, everything is from a year and a half or two years ago. Are those guides still reliable? And thoughts, advice, or guidance would be appreciated.
My advice for you is to wait for January update it'll fix that problem with many other bugs from December, rooting will give you another headache with the downgraded camera quality and so on
Hamzakovsky said:
My advice for you is to wait for January update it'll fix that problem with many other bugs from December, rooting will give you another headache with the downgraded camera quality and so on
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I actually downloaded the January update today. Still broken. I emailed the place I bought it from and they said I could exchange it. I was hoping the update would have fixed it so I wouldn't have to go through the hassle of getting a new one and setting it up.
sanders539 said:
I actually downloaded the January update today. Still broken. I emailed the place I bought it from and they said I could exchange it. I was hoping the update would have fixed it so I wouldn't have to go through the hassle of getting a new one and setting it up.
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Guess you're lucky to get a fresh new device ! new battery, clean screen, I wish I had this opportunity lol
Hamzakovsky said:
Guess you're lucky to get a fresh new device ! new battery, clean screen, I wish I had this opportunity lol
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Well, it's refurbished so... But I've never not had a good time setting up a new device. It's like pain that feels good.