Physical Drop & Scratch Resistance Report - Essential Phone Guides, News, & Discussion

Hi everyone,
The Essential company claims that the phone is very drop and scratch resistant thanks to the premium materials used in the phone, but sadly there are no official Essential drop tests available anywhere which is mainly due to all the problems Essential seems to be having with supplies and rolling out their first manufactured devices. There are also some reports surfacing from the very early adopters of the phone of some scuffs and scratches which never go beyond a mere mention.
I thought I would start this thread where people who have the phone can report about how the phone handles inadvertent drops and scratches and scuffs to the screen and the ceramic back. When posting, please also include a little bit of explanation as to how it happened and if possible a picture of the supposed damages to the phone.
Cheers.

dropped mine twice. 2 nicks in screen, but ceramic and titanium are fine.

This also came out today: https://www.youtube.com/watch?v=H9QxIvm7T90

ack154 said:
This also came out today: https://www.youtube.com/watch?v=H9QxIvm7T90
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I watched the video. Mous of 7 or better on the ceramic. The finish in the titanium can be damaged but noting like aluminum.
Forget about bending the phone. The phone is pretty tough. A case will protect th cosmetics.

https://www.cnet.com/videos/we-destroyed-the-essential-phone/
Seems like this will be a very durable device.

Ya for what its worth it is way way way better than any aluminum phone would do. This they got right but its the software and camera that hold it back

jerflash said:
Ya for what its worth it is way way way better than any aluminum phone would do. This they got right but its the software and camera that hold it back
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My only complaint is the camera software.
Other than that, I don't have any issues.
I would like a case, but only for cosmetics.

Know what really does it for me? Stock Android is a bit too stock also. I have gotten really used to how the pixel works and really like it with all it's slight tweaks to stock.
The cameras sensors are still too small to be on the level of the the other flagships too. Not only software. The Google camera does pretty well though
Sent from my Pixel using Tapatalk

jerflash said:
Know what really does it for me? Stock Android is a bit too stock also. I have gotten really used to how the pixel works and really like it with all it's slight tweaks to stock.
The cameras sensors are still too small to be on the level of the the other flagships too. Not only software. The Google camera does pretty well though
Sent from my Pixel using Tapatalk
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I use Nova, so Android is never really stock for me.
I use Nova Launcher because I can restore my device layout on any device.
As far as the camera, I'm not that concerned about the quality.
For me it's a case of not having a better camera and just getting the picture is important.
If I really wanted a good photo, I'd use one of my"real" cameras.

tech_head said:
I use Nova, so Android is never really stock for me.
I use Nova Launcher because I can restore my device layout on any device.
As far as the camera, I'm not that concerned about the quality.
For me it's a case of not having a better camera and just getting the picture is important.
If I really wanted a good photo, I'd use one of my"real" cameras.
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Happy you like it man! It's not for everyone for sure. I thought it was my dream phone but for me... It's just not their yet. The next one maybe and still super happy with what they were able to make!
Sent from my Pixel using Tapatalk

I've dropped this phone in 1 week more than I've dropped my Pixel XL in the past 3 months, just because of how slippery the little bugger is. No damage as a result of dropping it, though.
I do have some very light scratches on the ceramic back, from sliding across my desk or countertop at home, which I was *not* expecting. Both the top, by the mod indentation holes, and at the bottom left, too. I know they aren't from dropping it, as every time it's fallen, it's landed on its side or a corner, never flat on its back.

PhaseBurn said:
I've dropped this phone in 1 week more than I've dropped my Pixel XL in the past 3 months, just because of how slippery the little bugger is. No damage as a result of dropping it, though.
I do have some very light scratches on the ceramic back, from sliding across my desk or countertop at home, which I was *not* expecting. Both the top, by the mod indentation holes, and at the bottom left, too. I know they aren't from dropping it, as every time it's fallen, it's landed on its side or a corner, never flat on its back.
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Stop being so rich with your diamond crusted desks and counter tops ?
Sent from my Pixel using Tapatalk

jerflash said:
Stop being so rich with your diamond crusted desks and counter tops ?
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So I actually was checking out these:
https://egrips.com
Was tired of all my phones falling out if my pockets or slipping thru my hands...

jerflash said:
Happy you like it man! It's not for everyone for sure. I thought it was my dream phone but for me... It's just not their yet. The next one maybe and still super happy with what they were able to make!
Sent from my Pixel using Tapatalk
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It is definitely not the phone for everyone. Build quality is for everyone.
There are some software shortcomings. I think they can sort those out.
I sold my 6P. SO I have the Essential for the long haul.

I have my replacement phone arriving today. I have gone through 2 glass screen protectors that due to the fit of them (not sticking to the edges) I have a nick in the glass at the top left and the screen is completely shattered on the bottom left, I can see gold metal under it and it has a crack running diagonally from left to right from the bottom left. I know I never dropped this phone from more than 2 feet high. I also have the scratches on the ceramic back near the mods ports. I've only used my 360 a couple of times. I'm definitely getting a case and moving to a plastic wet install screen protector.

I haven't dropped this phone yet, but I have several hairline scratches on the back ceramic. I guess I'm around a lot of minerals or dust particles that are > 8 hardness, which I find interesting.
Also on the glass I notice a patch of hairline scratches. I'm usually real careful about my phones (of course, everyone says this) but I think that's more of Corning's fault this time around. They're really small but knowing they're there bothers me. I wish I could buff them out. I'll be getting a screen protector I guess.

808phoneaddict said:
So I actually was checking out these:
https://egrips.com
Was tired of all my phones falling out if my pockets or slipping thru my hands...
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Oh wow, those are cool

My back panel got scratched (micro scratches) that's so weird. Got ceramic Xiaomi mi2 and it was perfectly strong....not like this one.

I dropped mine screen facing the floor from about 4 feet. Screen survived, minor scratches. Not a single crack. I didn't expect the screen to survive.
-Nav

I have a step from main floor to foyer. Placed my phone near the edge and my dog pushed it down to tiles. Face down smashed!
2 line of scratches at the bottom bezel.
small dings on top left and bottom left corner display.
Sigh... thought it would survive...

Related

Dust under glass? anyone else have this problem?

picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
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100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
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this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?

Don't Drop it???

Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
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You're lucky you didn't end up like this drop test...
ouch, my case is on the way....gotta be more careful......the white n5 is sooooooo slipppery.....
why are you amazed over that? Hate to tell you this but that damage is pretty much what you would expect out of any phone. Just count your blessings that the screen was fine.
OP you are ridiculous. Drop a lg g2 like that or a s4 then you will see how they end up. This phone is very well built and that is the least that can happen to most recent smartphones nowadays. So save your whinning and better edit that title with all those !!!! Afterall it is not the phones fault that you dropped it.
I got a warning from a mod for putting my question thread on the wrong section (here instead of the QA).
But yet the OP doesn't get anything.
This thread is completely pointless. ...I mean "Don't drop it! " ...?? I think everyone who bought the phone knew that before they even paid for it.
And why are you shocked ? you dropped it on a pavement! ..it's not rocket science.
In fact , that's actually impressive , only a small damage...the phone is really tough for something that's not IPwhatever certified like the Xperias
tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
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Click to collapse
So if I understand you correctly..... If I drop the phone onto a hard surface, it may get damaged? Thanks for the heads up.
ravenwood27 said:
I got a warning from a mod for putting my question thread on the wrong section (here instead of the QA).
But yet the OP doesn't get anything.
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Whine one one notified, whaaaaambulance on its way to you
Sent from my Nexus 7 using XDA Premium 4 mobile app
And yet another tread to make the search for actual issues that much less effective.
Thank You OP!
I'd say that's come out of it pretty well. The plastic band has taken the impact and not passed a lot of energy through to the glass, thus it stayed intact.
"don't drop it" indeed, as if anyone goes out of the house thinking, "you know what, I'll bounce my N5 like a basketball today"
Thanks for advice, i was thinking to drop my phone.
Honestly, not that bad. And easily covered up and hidden with a case. Consider yourself lucky.
So in other words, the sun rises in the east and sets in the west, the sky is blue, water is wet, fire is hot, etc etc....
I have to say this phone is well built or I am extremely lucky. I dropped mine from about 3 feet and it fell flat on its back. My heart fell to the floor with it but when I picked it up there was no damage at all. Absolutely no scratches, cracked screen, broken camera, or rattles. So far it seems as if everything is working as it should.:good:
well isnt it obvious that when u drop a phone u will end up scratching it or shattering the screen?
gantou said:
why are you amazed over that? Hate to tell you this but that damage is pretty much what you would expect out of any phone.
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Not really, most rivals do so much better.
BoneXDA said:
Not really, most rivals do so much better.
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Results from a similar drop with my S3... screen cracked. Never spread though and didn't cause any usage problems so I dealt with it for months
joshuaauger said:
I guess you've never owned a Nokia from the 90s.
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oh man. i remember throwing one directly to the ground when I was upset and it still worked after, haha. It didn't have a 5 inch screen on it either. in fact, the screen wasn't even on the outside.
The N5 looks less fragile than the N4, so we'll see.
tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
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Click to collapse
that's awesome.........
Things generally break, chip, crack when you drop them onto a hard surface specifically the concrete.
joshuaauger said:
I guess you've never owned a Nokia from the 90s.
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naw..i was too young to own a phone

Dropped Mi Mix

The phone is really weak, I drop it less than 1 meter I forget it on my knees.
I share with you the picture
With a case or without
It's a pretty brittle phone. If you drop it on the corners it's done (as pictured)
I wonder why anyone would think it could even stand a small fall. Ceramic, even though one of the hardest materials with scratch resistance on par with Sapphire, is also very a brittle material.
I would be worried if this level of damage happened even with a decent case.
Until the OP responds, we'll never know.
satishp said:
I wonder why anyone would think it could even stand a small fall. Ceramic, even though one of the hardest materials with scratch resistance on par with Sapphire, is also very a brittle material.
I would be worried if this level of damage happened even with a decent case.
Until the OP responds, we'll never know.
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I have had 2 so far. Dropped one with the case. Small fall 2ft and corner got nicked even with the case. So I gave that to my wife and bought a 6GB version. Dropped that again (1ft drop) and same exact place got nicked.
I would not buy another one. Love the phone but not that much.
fatouraee said:
I have had 2 so far. Dropped one with the case. Small fall 2ft and corner got nicked even with the case. So I gave that to my wife and bought a 6GB version. Dropped that again (1ft drop) and same exact place got nicked.
I would not buy another one. Love the phone but not that much.
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What type of case did you have? Was it the included leather case?
fatouraee said:
I have had 2 so far. Dropped one with the case. Small fall 2ft and corner got nicked even with the case. So I gave that to my wife and bought a 6GB version. Dropped that again (1ft drop) and same exact place got nicked.
I would not buy another one. Love the phone but not that much.
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Ouch, where to next then? Mate 9?
Original case.
Next phone would be S8 if the renders are true. My favorite phone by far was the note 7, but you know how that went.
I usually change my phone's every few months so let's see what else is out there that catches my eye.
fatouraee said:
Original case.
Next phone would be S8 if the renders are true. My favorite phone by far was the note 7, but you know how that went.
I usually change my phone's every few months so let's see what else is out there that catches my eye.
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S8 won't survive drops much better. Especially the curved sides will be sensitive for hits like the corners of the MIX are. And well my two Note 7 i've owned were very very sensitive at the curved sides. Because of i could return both units in any condition i tested smash resistance. Just a soft hit on the curved sides with any hard object, display cracked. Dropped the device from half a meter to one of the four corner, display cracked, frame not looking nice. Without a real ruggedized case most actual mobiles, like S7 Edge, Note 7, Mate 9 Porsche, etc. won't survive drops onto the weak parts of the casing.
I also dropped mine waist high with one of those jelly clear case right on the corner, lucky me it only got a small tiny chipped on the screen it's barely noticeable, I think that my heart stopped for a second when that happened.
This is why any case should have a front bezel and padded corners.
I dropped mine waist height and it landed directly on the corner. No damage.
I've dropped mine a few times from chest level onto carpet. It landed face down most times and so far nothing chipped. It's the original case.
I dropped mine waist height and it landed directly on the corner. No damage.
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Which case were you using?
I dropped mine from about 2 feet onto hardwood last night without a case on. Thankfully no scratches or chips or anything but now that I've dropped it once I'm scared to death. Certainly does seem to be a matter of time before it gets destroyed, at least without a case.
But honestly putting a case on this thing seems like it would almost entirely defeat the whole purpose of this phone, at least for me.
Sent from my MIX using Tapatalk
pappschlumpf said:
S8 won't survive drops much better. Especially the curved sides will be sensitive for hits like the corners of the MIX are. And well my two Note 7 i've owned were very very sensitive at the curved sides. Because of i could return both units in any condition i tested smash resistance. Just a soft hit on the curved sides with any hard object, display cracked. Dropped the device from half a meter to one of the four corner, display cracked, frame not looking nice. Without a real ruggedized case most actual mobiles, like S7 Edge, Note 7, Mate 9 Porsche, etc. won't survive drops onto the weak parts of the casing.
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I know most of the curved glass devices wont hold up to drops, but with samsung and other devices (major brands) at least I can get parts and repair the phone. With this phone that's not happening, However I still love it and its my daily phone.
fatouraee said:
I know most of the curved glass devices wont hold up to drops, but with samsung and other devices (major brands) at least I can get parts and repair the phone. With this phone that's not happening, However I still love it and its my daily phone.
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Yes, right, but if you see the price for a display for example you're directly start thinking about ordering a new phone
Edit: @cellspare they have Mix replacement display in stock. But no idea about quality of this shop.
Gesendet von meinem Xiaomi Mi MIX
it is pricy to say the least $223.49 US LCD, how much for the trim edge? i wonder...
http://www.cellspare.com/index.php?route=product/search&search=mi mix
nkatz565 said:
I've dropped mine a few times from chest level onto carpet. It landed face down most times and so far nothing chipped. It's the original case.
Which case were you using?
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This one. It's pretty good, doesn't add much bulk.
http://m.ebay.com/itm/152350732527?_mwBanner=1
ChodTheWacko said:
This one. It's pretty good, doesn't add much bulk.
http://m.ebay.com/itm/152350732527?_mwBanner=1
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You can find it for cheap on Aliexpress
I dropped mine from chest height with the included case onto hard tile. Landed right on the corner where the front camera is. Chipped it lightly, and now there are a few small spots in the corner that look a bit like the camera hole. I didn't expect it to even survive the drop, and was quite impressed the display didn't crack.
phzi said:
I dropped mine from chest height with the included case onto hard tile. Landed right on the corner where the front camera is. Chipped it lightly, and now there are a few small spots in the corner that look a bit like the camera hole. I didn't expect it to even survive the drop, and was quite impressed the display didn't crack.
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To be fair, that corner does have a sizable bezel (assuming you're talking about the front facing camera). I wonder what the impact would've been if it was either of the upper corners.
Sent from my MIX using Tapatalk

Does the 1+6 have sharp corners?

So... Noticed the other day that each corner both on the bottom and top is really sharp. If I drag my fingers over it feels really rough. But on the middle top, sides and bottom its flat and smooth.
So the plastic frame between the metal and glass are uneven on the corners I thought.
So I sendt it in to repair since I thought this couldn't be right just to get the feedback it is normal...
So my question to other owners out there.
Are your corners sharp as well?
Could this be the screen protector that the phone comes with. Its applied very effectively so that you might not notice it.
Sent from my OnePlus 6 using XDA Labs
drakenabarion said:
Could this be the screen protector that the phone comes with. Its applied very effectively so that you might not notice it.
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Forgot to mention that. No. It's taken off ?
Every Google search I found said that
Mine has no sharps. But sharpness is in the eye of the beholder. Put a protective bumper case on it ! I found this to be a "must" because ( for me ) the stupid thing was always slipping out of my pocket.
old_fart said:
Mine has no sharps. But sharpness is in the eye of the beholder. Put a protective bumper case on it ! I found this to be a "must" because ( for me ) the stupid thing was always slipping out of my pocket.
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I get that. I also got a case for it. But I am afraid dirt and debree gets in the easier because of it.
It could be a problem if your job exposes you and your phone to grit... I would still say 'install a protector' but then be on a regular schedule to pop it off and rinse it off. They pop off pretty easy, right ?
old_fart said:
It could be a problem if your job exposes you and your phone to grit... I would still say 'install a protector' but then be on a regular schedule to pop it off and rinse it off. They pop off pretty easy, right ?
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Nah. Actually prepared this phone with a nilkin back case and a full Adhesive screen protector. Plan to have this a long time. But it's a shame if mye phone is... "inferior" to everyone else's device
I know what you're talking about OP, and I noticed it the first day I had my op6.
Sharp probably isn't the word you're looking for to accurately describe the issue which is why most people are saying no. But there is a very rough transition between the frame and the glass. It is normal on the two op6 I have used
zer0xp said:
I know what you're talking about OP, and I noticed it the first day I had my op6.
Sharp probably isn't the word you're looking for to accurately describe the issue which is why most people are saying no. But there is a very rough transition between the frame and the glass. It is normal on the two op6 I have used
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Appreciated for the confirm. It's a shame though
Each corner the plastic rim is slightly raised above the glass so that it might prevent direct impact to the fornt glass in case it falls.
I also noticed it the first day that I bought it and maybe it's just me but I feel the "sharpness" in every point of the border.
It was annoying to use the phone because the way I usually hold it my finger lays on the border and it hurt a bit, luckily with a case you don't feel it anymore.
Maybe reading these post about the problem made me think too much about it, because I just checked and it seems even a bit worse so now I don't know if I should contact OP or not
I've had my phone in the carbon case since day one, took the case off to clean it the other night and felt the "sharp" edges and wondered if I had either bent the frame or if the case had compressed the glass. I'm glad I'm not the only one to notice this, as I didn't notice it in the few minutes of having my phone naked at launch.

Twisting of the device

Anybody else getting their device twisted? I have noticed several times now my phone isn't sitting flat on the table, I pick it up and look at it and its obviously twisted just a tiny bit so that two opposite corners are touching the table and I can rock it back it forth slightly... I can easily bend it back flat with minimal force and it sits dead flat. Pop it in my pocket for a few hours and it's twisted slightly again.
Not sure if this is a real issue, or just normal by design.
Not yet. Mine still lays perfectly flat.
Mine is fine, but the whole 'polycarbonite' thing can be concerning... I know cases can suck, but for something like our define, it's necessary, sadly... But I guess that's what we get for not purchasing the actual Pixel 3 ??
champ784 said:
Mine is fine, but the whole 'polycarbonite' thing can be concerning... I know cases can suck, but for something like our define, it's necessary, sadly... But I guess that's what we get for not purchasing the actual Pixel 3
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Ill take something durable like Polycarbonite over a glass phone any day. It was a main reason I didnt go with the Zenfone 6, OP7 Pro, and Pixel 3 XL. Heavy and delicate is not a good combo.
ctfrommn said:
Ill take something durable like Polycarbonite over a glass phone any day. It was a main reason I didnt go with the Zenfone 6, OP7 Pro, and Pixel 3 XL. Heavy and delicate is not a good combo.
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I miss my OnePlus 3 which was aluminium.. that was and always will be my favorite phone from back in the day and it was great!
I noticed this on the day I bought mine, but straightened it out and haven't noticed it since - thought I was the only one!
DanielF50 said:
I noticed this on the day I bought mine, but straightened it out and haven't noticed it since - thought I was the only one!
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Nope... I have tried various things now that I have noticed it, like putting it in different pockets, and it still twists a little bit. Seems to be engineered that way, it never flexes very much and doesn't seem to be any damage to anything (so far).
acejavelin said:
Nope... I have tried various things now that I have noticed it, like putting it in different pockets, and it still twists a little bit. Seems to be engineered that way, it never flexes very much and doesn't seem to be any damage to anything (so far).
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Ah, that's annoying! I haven't noticed it since, but was super annoyed when I first noticed it as I came from a Nexus 6P which also bent, but bent permanently
Mine has the same problem. I have had a case on this since the second week of owning it, previous to the case I never had this twist or bend problem.
Hell mine is in a Spigen case. It's been dropped, stepped on, and still it lays flat.. Mine gets flung around all the time in my work truck.. It hits the floor more than it stays on the dash. That's probably why it gets stepped on a lot.. Me not knowing it's there until I actually look for it and find it under my feet. LOL
have the same "problem". for me it's just a little annoying having to unbend it sometimes. I recently bought a rhino shield case, and since then it didn't happened again... but sometimes I use it without the case and at the end of the day it's twisted like crazy, always to de same side...
it's just plastic after all, I'll take it over glass and metal phones any day
acejavelin said:
Anybody else getting their device twisted? I have noticed several times now my phone isn't sitting flat on the table, I pick it up and look at it and its obviously twisted just a tiny bit so that two opposite corners are touching the table and I can rock it back it forth slightly... I can easily bend it back flat with minimal force and it sits dead flat. Pop it in my pocket for a few hours and it's twisted slightly again.
Not sure if this is a real issue, or just normal by design.
Click to expand...
Click to collapse
You realize the phone itself isn't completely flat, right? The camera extends past the rest of the phone case.
If you have your phone in a case, it may also not be completely flat. I have my phone in a Spegin case and the trim around the camera stick out slightly farther than the rest of the case.
Bending the phone so that it lays completely flat may actually be introducing a bend into the phone!

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