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[Q] Edge and GPRS data connections abysmally slow on Moto G

I've been testing out the data speed connections with my Moto G on Tesco Mobile. When it is showing a HSDPA connection (H+) or UMTS (H, I think) or 3g (3G) data connection speeds are what I would expect.
But as soon as it drops to Edge (E) or GPRS (G) I get speeds so slow that practically no data is being passed - even with a full 4 bars of signal.
And I am well aware that Edge and GPRS are significantly slower than 3G and its superior data connections, but I'm talking less than 0.03Mbps speeds as measured by the Speedtest app. The speed is so slow that useful "out and about" apps like google maps refuse to recognise that there is an internet connection present.
I've raised this with the network and they say that for all of the cells that I've accessed data speeds shouldn't slow that much, and suggested it might be a faulty SIM (perhaps). But today on a different sim in another Moto G on a different network I experienced the same - Edge connection was connected, but practically non-existent.
Is this anyone else is experiencing, or am I just being really unlucky in the cells I am located in?
Thanks!
Matt

larkim said:
I've been testing out the data speed connections with my Moto G on Tesco Mobile. When it is showing a HSDPA connection (H+) or UMTS (H, I think) or 3g (3G) data connection speeds are what I would expect.
But as soon as it drops to Edge (E) or GPRS (G) I get speeds so slow that practically no data is being passed - even with a full 4 bars of signal.
And I am well aware that Edge and GPRS are significantly slower than 3G and its superior data connections, but I'm talking less than 0.03Mbps speeds as measured by the Speedtest app. The speed is so slow that useful "out and about" apps like google maps refuse to recognise that there is an internet connection present.
I've raised this with the network and they say that for all of the cells that I've accessed data speeds shouldn't slow that much, and suggested it might be a faulty SIM (perhaps). But today on a different sim in another Moto G on a different network I experienced the same - Edge connection was connected, but practically non-existent.
Is this anyone else is experiencing, or am I just being really unlucky in the cells I am located in?
Thanks!
Matt
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Click to collapse
Yes, slow edge nd gprs sppeds experienced by you is possibly due to ur location....coz i get a decent edge speed as well as my friends too who r also using moto g.....So nothing is wrong in the phone it just depends uoon location....

Akshay7273 said:
Yes, slow edge nd gprs sppeds experienced by you is possibly due to ur location....coz i get a decent edge speed as well as my friends too who r also using moto g.....So nothing is wrong in the phone it just depends uoon location....
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Thanks for taking the time to reply. I don't think it is location as the problem seems to be consistent in every cell I am in. I've obtained a fresh sim from the network to see if that was the problem. Will post back with any further info!

larkim said:
Thanks for taking the time to reply. I don't think it is location as the problem seems to be consistent in every cell I am in. I've obtained a fresh sim from the network to see if that was the problem. Will post back with any further info!
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Well....do u have any friend who is using Moto G and getting same problem at that place??And by the way, Here in india some operators give faster 3g speeds but 2g speed sucks...So just like that it could be the operator's prblm too....First confirm if any of ur friends are getting better edge or gprs speeds.....Thanx

Thread subscribed.
On my old phones I was used to only use 2G (Edge or GPRS) networks in order to get one day of battery life. On my Windows Phone 7 device with an Edge connection it would sync emails, send and receive them and I could even browse (slowly) the internet.
On this one Edge is slow as ****. Furtunately H+ isnt that heavy on its battery as in order devices but when I get to places without a 3G connection the phone gets pretty much unusable, its a shame...

rmrbpt said:
Thread subscribed.
On my old phones I was used to only use 2G (Edge or GPRS) networks in order to get one day of battery life. On my Windows Phone 7 device with an Edge connection it would sync emails, send and receive them and I could even browse (slowly) the internet.
On this one Edge is slow as ****. Furtunately H+ isnt that heavy on its battery as in order devices but when I get to places without a 3G connection the phone gets pretty much unusable, its a shame...
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Interesting. For the full story:-
I have a Moto G with Virgin (MVNO in the UK using the EE network), and have had for about 5 months. Love it. Never had an issue with data speed on any of the "flavours" (obviously GPRS and Edge are slower, but useable as you say). I've just persuaded my wife to take a Moto G too, but she is on the TescoMobile network (MVNO in the UK using the O2 network). I obviously don't expect our experience with data speed to be identical, but she has only had the phone for a week or so and she reported to me last week that it seemed that data was turned off so she couldn't use maps when she was driving to get some travel time updates. When I looked at the phone at home, it was all fine - and at home both of us get H+ signals throughout most of the house (when wifi turned off). On playing a little more, I noticed that in one room of the house the signal dropped consistently to Edge, and when testing data speed there I noticed the slow (unusable) speed. I swapped the sim into my phone (which was a sim free purchase, so unlocked) and got the same issue. I've then subsequently tested data speeds when we've been out and about in different cell locations, and consistently when she is on Edge or GPRS the data drops off a cliff. HSDPA is always fine.
Then yesterday I was out and about just with my own phone in an Edge area, and I also got the same experience - unusable Edge data speeds (bear in mind this is now on my network, Virgin). Now, I've only had this once, but I am wondering if the 4.4.4 update has slowed Edge / GPRS performance, as the common factor across both my phone and my wife's is that they have only just been updated to 4.4.4
If no-one else here is experiencing the same, then clearly it is just local signal issues, but it does seem peculiar that both phones, on different networks and in different physical locations (up to 30 miles away) appear to be experiencing something similar.
Both phones are on 210.12.40.falcon_umts / 4.4.4

I've just found something to try. Won't be for everyone, but using the "hidden" phone menu via *#*#4636#*#* > phone information and setting preferred network type to "WCDMA only" I can at least force the phone to ONLY use a 3G connection. Whether that will leave me with no signal in areas where I'd like to have a signal I'll wait and see, but I could at least switch manually back to 2G if I found myself down a dark country lane with no 3G signal. Perhaps an option only for the tech-enthusiast, wouldn't want my wife to be relying on this if her car broke down in the wrong end of town!!

It may be a work around, but I can't possibly rely on that since being unreachable isn't acceptable for me.
Let me add that I experience these "issue" since I can remember, so definitely 4.4.4 wasn't the culprit...

rmrbpt said:
It may be a work around, but I can't possibly rely on that since being unreachable isn't acceptable for me.
Let me add that I experience these "issue" since I can remember, so definitely 4.4.4 wasn't the culprit...
Click to expand...
Click to collapse
There is an option "WCDMA preferred" which may (I know nothing about this!) set a preference for a stronger reliance on 3G services rather than 2G. It's very easy to set up and switch, worth a little experiment if you get into an area where you are suffering with a slow 2G service.

Changed it right now.
If I feel any difference I will leave the proper feedback.
Thanks

Cellular strength and throughput

We know how much you like to stream, ahem, "videos", and so cellular data is mega-important. Rate this thread to express how you think the OnePlus 2's LTE performs. A higher rating indicates that it's fantastic: throughput is excellent and signal strength is top-notch.
Then, drop a comment if you have anything to add.

As a dual sim user I'm severely disappointed. If you're using a single sim the phone works fairly well. If you use dual sims whichever one is not set as the data sim will be lucky to receive calls and when you do it is garbled and unusable. This is my only issue with this phone.

WiFi or data seems like stopping transfers(delay or pause)

Phone becomes a bit warm when using cellular data not so on Wi-Fi. Nothing alarming though

This is going to be an area I will be paying close attention to, I spend a lot of time in remote areas so I will be keeping my old faithful s5 in my vehicle just in case it doesn't perform like I hope it will

I used to have an iPhone 6 and I am weekly in an area where I can only get one bar with LTE. With nothing going on I regularly stream movies/anime. I have since went from the iPhone to zenfone 2, I could get a signal but only 4g and barely. So I returned it and I've now had the OP2 for a few months and at first it will pick the(stronger but not faster) 4g connection but by manually changing to "LTE only" in the hidden menu I get the same connection as the iPhone. Just need to change it back when done or else no phone calls.
Overall it's satisfactory as I am able to do what I want to do, would just be nice not to go through the extra hoops to do so.

For a phone I was quite worried about it's doing well so far, usually in my living room I'm at 1 bar LTE signal, the OPT is sitting on 3 bars.
Will still need to see how it performs in remote areas.

If you use this phone outside major cities in Australia, you will definitely need to be on Telstra.
Can't get any mobile data what so ever with any network other than telstra, even in major regional towns.
Not really a surprising discovery, telstra are the only real choice outside the capital cities in Australia.

muqtaliff said:
Phone becomes a bit warm when using cellular data not so on Wi-Fi. Nothing alarming though
Click to expand...
Click to collapse
Same problem I am facing same problem but difference in only it is heating up too much on Cellualr Data and Wifi both.

bad signal strength on oneplus 2
compared with my htc butterfly 2 and another low-end android, one plus 2 running latest Oxygen OS has serious connectivity issues. I compared the signals strength using same sim card in same location (including being connected to the same tower) and One Plus 2 keeps dropping the connection and has really poor signal strength. I have tried the *#*#4636#*#* and tried different network modes, but none of them are helping. Its a real disappointment that the basic feature of this phone is screwed up.
I have tried with CM13 as well. Any ideas if this is a modem version issue?

Phone probably due to metal frame have worse signal, for sure it has worse than my previous phone that already wasn't good on it.

Is there a work around to fix the poor network signal receiver of this phone? This is the great let down of oneplus 2.
Sent from my ONE A2003 using Tapatalk

brainscollector said:
Phone probably due to metal frame have worse signal, for sure it has worse than my previous phone that already wasn't good on it.
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Click to collapse
Oneplus one too has weak signal, though it has no metal frame. Something is seriously wrong with oneplus phone signal receiver! The company should fix this issue once and for all instead of rolling out one software after another which didn't resolve the problem at all.

Cellular strength and throughput

We know how much you like to stream, ahem, "videos", and so cellular data is mega-important. Rate this thread to express how you think the Moto G5 Plus's LTE performs. A higher rating indicates that it's fantastic: throughput is excellent and signal strength is top-notch.
Then, drop a comment if you have anything to add.

No 4G / LTE
Using RR and Linage 14.1 I haven't gotten 4G /LTE yet, on here trying to do some searching why. And this is the only phone that it i alow tethering for both USB and BlueTooth to share internet with other devices it drops from 3G to 1x.. Not sure if that's Verizon or what but this is new i havent seen this before, I would have thought custom ROMs there would be a way to show it as regular phone data to Verizon.

Poor LTE connection and cellular standby battery drain with custom ROMs.
I'm also experiencing poor data speeds on all custom ROMs using T-Mobile in SoCal. Only the stock ROM works well for me data wise. Too bad too, the stock ROM has really low speakerphone volume. Makes me want to get a new phone. ?

Average. May be?
I'm using RETIN, and currently living at Russia.
As far as it comes to coverage for supported frequencues its awesome.
Speeds for 3G data are almost around 1-1.9 MBPS.
For 4G I see speeds 2-2.2MBPS, no significant increase as frequency not supported as of Russia.

When it works, its fantastic but stability is very poor
I assume its either poor drivers or poor carrier support
I get upto 60mbps easy
Tested in India(Jio,Airtel,Vodafone,Idea) as well as the US (AT&T)

Doesn't seem the most stable.
I have tried all big 3 carriers around the metro Detroit area now, and while all have been tolerable, none were/are perfect. I was getting the fastest test speeds on average with MetroPCS to be honest (but it had very limited coverage up north). Cricket Wireless (At&t) honestly maybe was the most consistent with the speed cap they implement being tested all over, but the speed cap got old for the money. And then there's big red "the nations best coverage". I am on Verizon prepaid now and I honestly think it has the most average LTE connection everywhere I go (which maybe isn't always a bad thing?). Verizon is usually working as it should be wherever I am, but I still do get random drops for a second once in a while....and I seem to not be able to speed test as fast as some co-workers with Verizon standing right next to them in the same building. So my final conclusion is I just think the reception from this phone in general may be just average, but hey...it's a $300 phone!
P.S. I am on stock rom 7.0 in the USA (and all test comparisons are real life usage/comparing cellular strength in the battery tab under settings)

epictouch4sho said:
I'm also experiencing poor data speeds on all custom ROMs using T-Mobile in SoCal. Only the stock ROM works well for me data wise. Too bad too, the stock ROM has really low speakerphone volume. Makes me want to get a new phone.
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Click to collapse
Did you confirm that your APN settings are the same on both ROM's? I know that having wrong APN settings can affect data speeds on AT&T and probably Tmobile also.
---------- Post added at 10:29 PM ---------- Previous post was at 10:22 PM ----------
I get excellent data speeds, when I'm on the right towers with AT&T, some of their network is really bogged down in SoCal. I also roam in Mexico, and along the coast of Baja California, where their networks are built out right and not over-saturated I can easily get upwards of 45+ Mbit up and down! The beauty of having AT&T on a device like this one, I can roam on Movistar, Telcel, and also AT&T Mex when I'm in Mexico. I just wish the US version of this phone had dual-sim. Moto, if you're listening, you need more US models (that support Tmobile's and AT&T new LTE band (12, 71, etc) frequencies they are rolling out, but also dual-sim capabilities).

Cellular strength and throughput

We know how much you like to stream, ahem, "videos", and so cellular data is mega-important. Rate this thread to express how you think the Samsung Galaxy Note FE's LTE performs. A higher rating indicates that it's fantastic: throughput is excellent and signal strength is top-notch.
Then, drop a comment if you have anything to add.

Right now the internet service is great but to call someone it's really hard even if they are right in front of you. I have t mobile.

Retrojayxvii said:
Right now the internet service is great but to call someone it's really hard even if they are right in front of you. I have t mobile.
Click to expand...
Click to collapse
Right now the phone call to someone is great, but the internet service is sluggish it's really hard to get stable upstream even if you are outdoors. I have at&t.
also, long range mobile data connection is fantastic, went to deep sea fishing during the weekend. got stable LTE signal and speed a few miles from the coast, what kind of modification reduce short distance but boost long range connection.

Phasewalker said:
Right now the phone call to someone is great, but the internet service is sluggish it's really hard to get stable upstream even if you are outdoors. I have at&t.
also, long range mobile data connection is fantastic, went to deep sea fishing during the weekend. got stable LTE signal and speed a few miles from the coast, what kind of modification reduce short distance but boost long range connection.
Click to expand...
Click to collapse
That's funny I have great internet service but no calling yours is exactly the opposite LOL!

Hi, I was having a problem too, it would mostly be connected to 3G instead of LTE, I'm on AT&T. I restarted the phone and it's working for a few days. I'll write again if it changes.

mb523 said:
Hi, I was having a problem too, it would mostly be connected to 3G instead of LTE, I'm on AT&T. I restarted the phone and it's working for a few days. I'll write again if it changes.
Click to expand...
Click to collapse
What is 3G for you AT&T and how did you do it? send screenshots if you can thanks.

sometimes will easily get disconnected from mobile network. not sure is the coverage or phone.

Cellular strength and throughput

We know how much you like to stream, ahem, "videos", and so cellular data is mega-important. Rate this thread to express how you think the Samsung Galaxy S10e's LTE performs. A higher rating indicates that it's fantastic: throughput is excellent and signal strength is top-notch.
Then, drop a comment if you have anything to add.

I don't go by the bars I go by the dBm's. The way this phone reads dBm's you pretty much show no bars after 117 dBm's. All other phones I've had showed 1 bar at 117. -97 dBm right now but still only have 3 bars. Should have full signal. -97 is pretty good. Anyways, I have an app that shows dBm's in the notification shade and that's what I go by. More importantly is the fact that my unlocked 6t has Volte with TMobile and my S10e doesn't. Sucks.

westside80 said:
I don't go by the bars I go by the dBm's. The way this phone reads dBm's you pretty much show no bars after 117 dBm's. All other phones I've had showed 1 bar at 117. -97 dBm right now but still only have 3 bars. Should have full signal. -97 is pretty good. Anyways, I have an app that shows dBm's in the notification shade and that's what I go by. More importantly is the fact that my unlocked 6t has Volte with TMobile and my S10e doesn't. Sucks.
Click to expand...
Click to collapse
What app do you use to show the dBm's in the notification shade?

KARVEGA79 said:
What app do you use to show the dBm's in the notification shade?
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Click to collapse
Signal Notification

The 4G signal is way less good than with my ex Huawei P20. And when it goes from bad reception area to a good reception area, it takes a lot of time to catch the actual signal, sometimes I even need to put on plane mode and then put it off.

Long time to capture signal
Sirguda said:
The 4G signal is way less good than with my ex Huawei P20. And when it goes from bad reception area to a good reception area, it takes a lot of time to catch the actual signal, sometimes I even need to put on plane mode and then put it off.
Click to expand...
Click to collapse
This. Takes a long time (minutes) to capture a signal from one area to another.

Anyone has experience with dual sim use in this phone ?
I barely get connection on the second sim and feels like the first sim has even worse reception when a second sim is inserted.
I got this phone like 2 weeks and very disappointed for cellular strength. As mentioned above, often i have to put on airplane mode to get connected to the internet.

This phone has serious problems with reception. It never really bothered me, I got this phone since launch, (exynos variant, dual sim) but now that I don't have broadband until my new provider sets up their network in the house, I have to rely on my mobile data, and it's amazingly bad. I have 2 sims in the phone, but it doesn't make any difference if I remove one or other. I'm in the UK, it could be Vodafone's fault, however I tried my sim in my previous phone (honor 8) and the signal was better (in dBm ofc) and I also tried my gf's sim in my phone and the signal was worse in my phone. I've spent days searching for solution and it turns out Samsung might went cheap on antennas so there isn't much to do. I've tried some 3rd party apps, tried to force only 4g, also tried 3g, reset network settings, reset access point etc; no luck. I'll transfer my number to an other provider and hope that it will help a little bit but to be fair, I don't think it'll help.