Right now I have a Google Huawei Nexus 6P, support for it will end this October (thanks google). I am considering jumping ship to HTC due to a few things: Sense being very Stock-ish, Speakers, and Optics. I am curious on how HTC's reliability is with Android Security Updates. I am aware on the full version changes (6.0 -> 7.0 -> 7.1) it will be nowhere near as fast as I am used to, but I am very curious about HTC's track record with providing timely security updates and how long they tend to support their phones.
@anthonyjc2010 said:
I am very curious about HTC's track record with providing timely security updates and how long they tend to support their phones.
Click to expand...
Click to collapse
Better than average OEM, but still not great. They tend to keep their flagships alive for at least two years, e.g. HTC One m9 released in March of 2015 is still being updated but I highly doubt it will get Android O.
My EMEA unlocked One m9 is currently on Nougat 7.0 with security patch February 1st, and EMEA unlocked HTC 10 Lifestyle is on Nougat 7.0 with security patch December 1st 2016. Carrier's versions in Europe are usually updated shortly after Unlocked, that rule does not apply to USA.
TL;DR: If you want bleeding-edge updates Pixel is the only way to go; if not, then HTC is fairly reliable*.
*applies only to flagships, HTC abandoned some of their budget devices shortly after release.
buttie said:
Better than average OEM, but still not great. They tend to keep their flagships alive for at least two years, e.g. HTC One m9 released in March of 2015 is still being updated but I highly doubt it will get Android O.
My EMEA unlocked One m9 is currently on Nougat 7.0 with security patch February 1st, and EMEA unlocked HTC 10 Lifestyle is on Nougat 7.0 with security patch December 1st 2016. Carrier's versions in Europe are usually updated shortly after Unlocked, that rule does not apply to USA.
TL;DR: If you want bleeding-edge updates Pixel is the only way to go; if not, then HTC is fairly reliable*.
*applies only to flagships, HTC abandoned some of their budget devices shortly after release.
Click to expand...
Click to collapse
Does HTC release the OTA's for the unlocked device?
I guess official RUU's will be available since it's not a VZW restricted device?
fuzzynco said:
Does HTC release the OTA's for the unlocked device?
I guess official RUU's will be available since it's not a VZW restricted device?
Click to expand...
Click to collapse
HTC US does not officially release the US Unlocked OTAs, but links to them get captured and posted here on XDA and the zips also get re-hosted on AFH. US Unlocked RUUs are usually posted by HTC US a bit after the corresponding OTA starts rolling out, but again the links are guessed ahead of time and RUU executables as well as RUU zips and decrypted firmware are posted. The threads are already here.
VZW RUUs are more like RUUs for non-US markets - RUU zips usually become available from unofficial sources. Obviously, there is no Verizon firmware for U11.
---------- Post added at 11:13 PM ---------- Previous post was at 11:08 PM ----------
@anthonyjc2010 said:
I am very curious about HTC's track record with providing timely security updates and how long they tend to support their phones.
Click to expand...
Click to collapse
Judging by post-Nougat HTC 10, US Unlocked gets security updates relatively frequently, maybe every other month. Other regions are SOL, still stuck on January.
buttie said:
Better than average OEM, but still not great. They tend to keep their flagships alive for at least two years, e.g. HTC One m9 released in March of 2015 is still being updated but I highly doubt it will get Android O.
My EMEA unlocked One m9 is currently on Nougat 7.0 with security patch February 1st, and EMEA unlocked HTC 10 Lifestyle is on Nougat 7.0 with security patch December 1st 2016. Carrier's versions in Europe are usually updated shortly after Unlocked, that rule does not apply to USA.
TL;DR: If you want bleeding-edge updates Pixel is the only way to go; if not, then HTC is fairly reliable*.
*applies only to flagships, HTC abandoned some of their budget devices shortly after release.
Click to expand...
Click to collapse
If I wanted the bleeding edge of updates I would stay go with the xl version of the pixel coming this October (when support for my phone ends, again... thanks Google). I honestly don't want a Pixel for various reasons, that is why I am looking at HTC. My only concern is security patches. I find it concerning that the 10 Lifestyle (Basically HTC 10 but with 3gb of RAM and a Snapdragon 625... right?) is still on December 1st 2016, but maybe Europe is just behind...
Oh, and I am not in the market for a budget HTC phone... besides in the US the only phones we can buy from HTC's website (that I can see) are the HTC U11, HTC U Ultra, HTC 10, HTC Bolt (so the flagships and their larger, lower spec'd counterparts). And I would never get a phone carrier locked (flashback to the days of using a Verizon locked android phone *shivers in terror*).
I probably misworded what I asked.
I meant is, if I am on a bring your own setup, (U11 on Verizon for example), who offers for OTA the patches and updates?
It seems to me Verizon woudn't its not their software. Would Google or HTC?
fuzzynco said:
I probably misworded what I asked.
I meant is, if I am on a bring your own setup, (U11 on Verizon for example), who offers for OTA the patches and updates?
It seems to me Verizon woudn't its not their software. Would Google or HTC?
Click to expand...
Click to collapse
HTC, since you'd be using the US Unlocked version of U11.
HTC seem to be very poor at releasing security updates to be honest.
The only real vendor that actually does it monthly appears to be Google themselves or a 3rd party like Lineage.
Electronic Punk said:
HTC seem to be very poor at releasing security updates to be honest.
The only real vendor that actually does it monthly appears to be Google themselves or a 3rd party like Lineage.
Click to expand...
Click to collapse
Currently using the Xperia X Compact until the U11 comes out and they've done a monthly update since release. Sony is pretty great about it now.
Got a Sony tablet and they have been pretty quick at updates on that (despite dropping Tablets from their lineup) but I don't get monthly updates tho
everdred said:
Currently using the Xperia X Compact until the U11 comes out and they've done a monthly update since release. Sony is pretty great about it now.
Click to expand...
Click to collapse
this just sounds anectodal. One device getting a update is no guarantee the rest of the devices will get it.
Frankly, all OEM's are as bad. Sometimes they are better, sometimes not. My 10 still has Jan patch and android 7.0. Not that i think u there is anything wrong with the current software, and security is quite vague. I dont know of a single instance where people has been exposed to risks or data loss because of a old patch level.
Often people download bad apps and thats just like windows, if you download trojans there is nothing htc or google can do for you.
Electronic Punk said:
HTC seem to be very poor at releasing security updates to be honest.
The only real vendor that actually does it monthly appears to be Google themselves or a 3rd party like Lineage.
Click to expand...
Click to collapse
Very poor compared to who ? Maybe Google on the pixel series but pretty much no other. Look at Samsung they take 6 months to get system updates if not longer. Htc has in the past promised system updates with in 90 days. I do not think its fair to call Htc's updates system or security to be poor. Calling Samsungs poor would be more correct and honest.
DirtydAmbrose said:
Very poor compared to who ? Maybe Google on the pixel series but pretty much no other. Look at Samsung they take 6 months to get system updates if not longer. Htc has in the past promised system updates with in 90 days. I do not think its fair to call Htc's updates system or security to be poor. Calling Samsungs poor would be more correct and honest.
Click to expand...
Click to collapse
You mean the S7 with April security updates, the S8 with its May ones.
LG are also on April.
Can call it pretty poor with EMEA being on January.
Electronic Punk said:
You mean the S7 with April security updates, the S8 with its May ones.
LG are also on April.
Can call it pretty poor with EMEA being on January.
Click to expand...
Click to collapse
My Note 5 received the May security update a couple of days back. They always seem timely with the security updates, it's the general updates that take longer. I only received Android 7 a couple of months ago on it.
A timely article:
https://www.androidcentral.com/just...-months?utm_source=dlvr.it&utm_medium=twitter
These models have security updates from the last 2 months, although it can't be strictly true.
My mom's Sony Z5 (E6653) is not receiving any update for month... last was Android 7.1.1 with Security Update from September 2017.
My wife's HTC U11 is on Android 8.0 with November 2017 Security.
So I can't recommend any of those company's.
But Samsung is not better - when your mobile gets older > 2y your out of support....
This situation is really poor - hope it get better with Android 8.
Related
Hi,
I consider to change my wife's CID from original 111 TMO to at least 401 or may 617 (contains 617 ROM for the A9 German as language? On my old M9 it does not). Reason is that it stucks in 7.0 security patch Level December 2016 -unbelievable!
There are so much Patches missing, Bluetooth, WPA2...
So what are the latest Patchlevel for 401 and 617, please?
Best regards
I have tried some things by myself.
Changed MID & CID for .617 BS_US001, but have NOT German Language (wife punished in my face ) and habe Patchlevel 08/2017
So I have flashed .401 HTC__001 after changing MID back and CID to HTC__001, I have Patchlevel 2/2017
Not really better, Bluetooth and WPA2 krack not solved! And THIS is a HTC One?
Why to buy a premium Mobile if it does not getting updates? So I can buy a mobile in China for some Bucks which is also not updated.... :-/
I go for Lineage OS for that reason (security patch). And phone work better ! (i simply re-install HTC camera)
For software numer 2.18.617.41, the Android Security Patch Level is August 1, 2017 which seems to be latest as of today; version is still Android 7.0.
2.18.617.56 was released a few days ago with November Security Patch
LBN1 said:
For software numer 2.18.617.41, the Android Security Patch Level is August 1, 2017 which seems to be latest as of today; version is still Android 7.0.
Click to expand...
Click to collapse
Groby said:
Why to buy a premium Mobile if it does not getting updates? So I can buy a mobile in China for some Bucks which is also not updated.... :-/
Click to expand...
Click to collapse
https://www.engadget.com/2016/08/25/htc-one-a9-android-update-promise/
When HTC launched the One A9, it promised to roll out new versions of Android "within 15 days" of their release. Pretty sweet, right? Well, it would be -- but that's not happening with Android 7.0. In a tweet, HTC said the new software will be hitting the HTC 10 in the fourth quarter of 2016, followed by the unlocked One M9, the unlocked One A9 and their carrier counterparts. The timeline suggests that the company will be breaking its promise with the One A9 -- Google released Nougat on August 22nd, meaning the phone would need to receive it by September 6th.
We reached out to HTC, and a spokesperson told us: "With the excitement around Android Nougat, we're aligning engineering resources around our most popular flagship products where the most customers will benefit." It's a shame, because the One A9 is a decent little phone. Admittedly, it's not a top-tier powerhouse like the HTC 10, but it's still capable.
Click to expand...
Click to collapse
That was when they broke their promise with quick updates. So basically HTC did not sell enough A9 phones and now they don't even bother.
Just the Flagships get some update attention from them. Situation is even worse now since Google bought all capable developers out of HTC.
Very sad about this -the A9 is a very good phone, but gets unlikely with such a bad support. And it was not the first time HTC dissapointed customer. And wondering later why so much people buy from other companys. I really like the phones, ideas and inventions -but if they are "old" after a couple of weeks.....
A man - a word! Why not a company - a word!? Get reliable again, please!
Hi I understand that the HTC U11 plus has treble support which is supposed to help it with updates and security updates, do owners of the handset see it is being updated monthly like the Nokia phones or that its security updates stuck without any support?
Thank you
Still on December 2017 for security update..
There was an update about 2 weeks ago, however the notification bug still isn't resolved.
Sent from my HTC U11 plus using Tapatalk
matty538 said:
Still on December 2017 for security update..
There was an update about 2 weeks ago, however the notification bug still isn't resolved.
Click to expand...
Click to collapse
I wonder Wasn't the treble support meant to facilitate the process of updating the phone? If its stuck with the December security patch then what's the point of the partitioning... I think it's shameful for HTC unless there's another way to look at it?
emmanuelw said:
I wonder Wasn't the treble support meant to facilitate the process of updating the phone? If its stuck with the December security patch then what's the point of the partitioning... I think it's shameful for HTC unless there's another way to look at it?
Click to expand...
Click to collapse
yep, no updates really.
Nokia on the other hand keeps on sending updates with impressive timing - every month there is a security update
ok I had a chat with an HTC representative and he said that HTC releases security patches on a MONTHLY BASIS for the U11+ and the problem could be with UK versions of the phones, he said if people have an IMEI number he can check more relvant information, I don't know if it's something which people share freely but if someone is willing to share with me their IMEI (maybe on private?) I will go back to the representative and bug them for an answer why are there no security updates
emmanuelw said:
Hi I understand that the HTC U11 plus has treble support which is supposed to help it with updates and security updates, do owners of the handset see it is being updated monthly like the Nokia phones or that its security updates stuck without any support?
Thank you
Click to expand...
Click to collapse
mine is still on dec 2017. im really disappointed i dumped my oneplus 5t and bought this device .
Mine as well still Dec 2017. Feels like HTC aready abandoned the device.
Seems like this was the first and last device I bought from them.
It looks like HTC had once again abandoned its loyal users.
Too bad, like you said it will be the last device from HTC for me
Hi thank you everyone. Is anyone willing to contact HTC support and ask them what's going on with the updates? When I tried contacting them I had no device so couldn't get the full help, they claim that they DO update their devices and receive the latest security patches from Google... Maybe its different outside Taiwan?
Several OTA update receaved here (EU) for my U11+
audiavant said:
Several OTA update receaved here (EU) for my U11+
Click to expand...
Click to collapse
Several, as in more than one? I've got only one in 3 months and thats with an EU model and in the same country as you.
It would be interesting if you could document "several OTA's".
audiavant said:
Several OTA update receaved here (EU) for my U11+
Click to expand...
Click to collapse
what is your security patch level - Apr 2018????
I m from Malaysia and still with Dec 2017 patch. I have also send to HTC requesting to release latest update as soon as possible, unfortunately they respond with the guide how to update and the guide to use sync manager. I guess HTC Support just trying to push me away with the guides. I have the impression that HTC Support thinks that all users are none technical and doesn't know how to use their phone. The impression i am getting is no updates coming soon for HTC.
Two times but can see that security patch level still are Desember 17
Htc is doing everything to get us away from them in the future.....and I thougt LG has a poor support...
Poslano z mojega HTC U11 plus z uporabo Tapatalk
Nothing to do with EU or HK variant of the phone , it's HTC being poor with updates. Last time I contacted support they said the latest update would fix the notification bug.. It didn't!
In the UK I read a news article about how poor HTC were with security updates, think they were one of the worst companies for failing to update.
I've had HTC phones for 12 years, brand loyalty if you will, however this will be the last. HTC market their phones as premium, they even charge premium prices yet the support is some of the worst and it's not getting any better.
Sent from my HTC U11 plus using Tapatalk
I hope HTC doesn't ditch the device as U12 is coming soon. I bought this with the hope that HTC will at least send security updates. I have the phone bought in India, made in Taiwan, running 1.24.200.4 and still on Dec'17 security patch. Didn't expect this to happen on flagship phone.
Man definitely my last HTC device. I am simply waiting for a better device than this but at the moment nothing is better in my opinion especially with the ugly notch phone designs and pricing. I will be definitely back to a Google device, the longest device I ever owned was the Nexus 6p and that's because of the developer support and system updates.
One more thing, I will never own an lcd screen device, I have a light bleed which is pissing me off and can't unsee with every boot of the device. My model is a HK model and I am not staying there so I can't send it for maintenance. By the way I am still on December security update which is a bummer, this device has potential but HTC is screwing up our experience with it. How do they expect future buyers to buy their devices if they can't listen or satisfy their current ones?
Contacted support to ask about the lack of updates. Here is their full reply (translated to English of course):
As soon as an update becomes available, the device will load it. Users cannot update the device manually. Please be patient.
That's it.
I guess that also answers whether they will ditch the device with the U12...
MrDarkwhite said:
Contacted support to ask about the lack of updates. Here is their full reply (translated to English of course):
As soon as an update becomes available, the device will load it. Users cannot update the device manually. Please be patient.
That's it.
I guess that also answers whether they will ditch the device with the U12...
Click to expand...
Click to collapse
Thanks for the update, when I got this device I expected the lack of updates so I am not that shocked, I don't care that much for security updates but I do for major updates like Android P and after, I think I will hold on until Android P and then "Hasta la vista baby" ?
I got maybe 3 or 4updates since Jan 2018. These are enhancements but no one here knows I think what's inside. No change log was given in updates. Security wise - we are still on December and 8.0.
HTC were never famous for speedy updates. They tried and failed. On the other hand, U11+ is not a flagship. It's 11 and a half product and as such it does not seem to have a lot of attention from HTC. You will be better waiting for U12 if you want HTC...
I noticed that my US Unlocked HTC U11 hasn't been updated since January of 2018. So my question to you guys is, should HTC update the U11 to 8.1 or 9.0? What is your opinion/reasoning?
mammothjojo88 said:
I noticed that my US Unlocked HTC U11 hasn't been updated since January of 2018. So my question to you guys is, should HTC update the U11 to 8.1 or 9.0? What is your opinion/reasoning?
Click to expand...
Click to collapse
Not too sure, most likely will be significantly delayed due to the fact that HTC is undergoing massive changes like Google buying half of their staff, and such. However, HTC should provide security patches at the least because those are important, and I'm also stuck on 1 November 2017. But don't expect too much from them as of now. It most likely that they will just give us Android P and security updates. No need to go to 8.1 then 9.0.
Let me ask one question.
I have no any OTA update over 6 months.
Which build no is the latest for U11 india CID 060
My android security patch is 1 Dec 2017.
Is there any update??
I havent root.
My software no is 2.24.400.3
winkhant said:
Let me ask one question.
I have no any OTA update over 6 months.
Which build no is the latest for U11 india CID 060
My android security patch is 1 Dec 2017.
Is there any update??
I havent root.
My software no is 2.24.400.3
Click to expand...
Click to collapse
Heh.
I'm November!
Me too November.
There is no update so far. They told on Twitter, at least one guy from HTC, that they like to bundle updates to a bigger maintenance update. It was a response to the claim that the HTC U11 would be abandon ware, but so far I never heard again of any announcement of an update.
HTC U Ultra - 1 February 2018
HTC U11 - 1 November 2017
Where is the problem, other brands have a security update on 1 June 2018 ?
Supports blizzards ...
1st November 2017.
I have a dream of atleast one update before 1st November 2018.
winkhant said:
Let me ask one question.
I have no any OTA update over 6 months.
Which build no is the latest for U11 india CID 060
My android security patch is 1 Dec 2017.
Is there any update??
I havent root.
My software no is 2.24.400.3
Click to expand...
Click to collapse
pbaudis said:
HTC U Ultra - 1 February 2018
HTC U11 - 1 November 2017
Where is the problem, other brands have a security update on 1 June 2018 ?
Supports blizzards ...
Click to expand...
Click to collapse
Let me complete that list:
Htc10 - April 2018
Since HTC moved(sold) almost all devs to Google what do you expect? I've sold my U11 and will never go back to them. It's a shame as HTC used to be the most fluid and stable Android experience. Well, not anymore.
The HTC U11 has Android 8.0.0, just lacking security updates, so I do not see why the HTC U11 sells, it does not have a logic. The HTC U11 is still a very good phone.
ixman said:
Since HTC moved(sold) almost all devs to Google what do you expect? I've sold my U11 and will never go back to them. It's a shame as HTC used to be the most fluid and stable Android experience. Well, not anymore.
Click to expand...
Click to collapse
Sucks but I just do not see the value in personally dumping more money into a company that may not be in the NA market come say 2020 or even 2019. Even with the cash infusion from Google the company's financial health is poor and it does not help that reviewers for the HTC U12+ have given the phone lukewarm reviews.
CXTKRS1 said:
Sucks but I just do not see the value in personally dumping more money into a company that may not be in the NA market come say 2020 or even 2019. Even with the cash infusion from Google the company's financial health is poor and it does not help that reviewers for the HTC U12+ have given the phone lukewarm reviews.
Click to expand...
Click to collapse
I agree. HTC make very good phones in my opinion. It is not just about that is it though? We've all see the stories about getting screen replacements (costs, time involved) and if they are not making any effort to keep their phones updated with the latest security updates then people are just going to buy something else.
As much as I like my U11 I do not think I'll be buying another HTC phone because the after-sales service is literally non-existant, and if I ever do have a problem with my phone I do not want to be jumping through hoops to get it resolved.
mightywhites29111971 said:
I agree. HTC make very good phones in my opinion. It is not just about that is it though? We've all see the stories about getting screen replacements (costs, time involved) and if they are not making any effort to keep their phones updated with the latest security updates then people are just going to buy something else.
As much as I like my U11 I do not think I'll be buying another HTC phone because the after-sales service is literally non-existant, and if I ever do have a problem with my phone I do not want to be jumping through hoops to get it resolved.
Click to expand...
Click to collapse
I sent my phone for repair in January for Bluetooth issues, they blamed me for cracked screen and glass back. I refused to pay and 6 months later they offered me a brand new one. I don't want to go through that again.
Personally I had this sort of issue before with HTC and I bought the U11 which proves HTC still fail at delivering timely updates to their phones.
Mine is on 1, December, 2017
I have 1.November 2017. Support promises 2 months security update and 8 months without update. It is bad. Unfortunately, I love HTC phones. [emoji106][emoji25]
Odesláno z mého HTC U11 Ice White
I had high hopes for the U11 and the updates were so slow.. so I have sold in october 2017... sorry HTC, you lost me.
phone was great though....
I have written to support that if it's not a month's new security update, I'm leaving HTC.
Updated to 2.42 today and Android P should be coming out sometimes this month for U11 users.
CXTKRS1: Will today update HTC U11 version 2.42 for Europe ? Or did I misunderstand and if so, how do you know ?
CXTKRS1 said:
Updated to 2.42 today and Android P should be coming out sometimes this month for U11 users.
Click to expand...
Click to collapse
Update to Android P for this month seems to me very unlikely ... maybe October November may be ...
Begin to update the pacht in europa ferme in November 2017.ianto:: rolleyes:
Hello guys ,
Eventually the date of the update was clear. Congratulations for HTC. I had hoped to get the Android Q update.
https://www.facebook.com/101063233083/posts/10159086719528084/
We want to share the release schedule of the Android Pie updates for #HTC smartphones. Please note, certain regions & carrier deployment may affect these dates. U11 rollout will begin late May, 2019; U11+ will begin late June, 2019; U12+ will begin mid-June, 2019. Thank you.
Electro58 said:
Hello guys ,
Yesterday on Facebook shared the post about the update status on HTC official page. But after 5 minutes they wiped. I copied this post.
We wanted to share with you the status on the Android 9 update.
HTC is currently working on ensuring the update is compatible with our phones and we anticipate a release to customers of U12+ and U11+ models starting Q2 of 2019.
Please note, the exact timing defers to the mobile operators' availabilities in different countries.
What do you think about this?
Click to expand...
Click to collapse
Not really sure but the news today said that HTC is now negotiating with some companies in India for selling their brand. If so, it is no ground to post that message in the FB.
I do really hope my U11+ can get pie.
Only problem with that statement for UK anyway, the U11+ was only available from HTC direct. So mobile operators would have no input or changes to make. We've all been waiting long enough now they really should be releasing information.
Sent from my HTC U11 plus using Tapatalk
Back in February, we wrote about the disappearance of the HTC Mail app from the Play Store, but it was quickly restored. More recently, we received a tip about the Sense Home launcher also vanishing, but closer inspection shows that a total of 14 HTC apps have been unpublished in the last three months.
Looking at the latest HTC Corporation activity in App Brain, we can see that the Sense Home launcher and contacts app People were unpublished just this month. 12 more apps, including Calendar, Dot View, and Speak suffered a similar fate in February, while the Mail app that went and then returned is once again conspicuous by its absence.
https://www.androidpolice.com/2019/...the-play-store-including-calendar-and-people/
Click to expand...
Click to collapse
What can we except form HTC? Are they dead? New skin? RIP HTC?
Potentially dead. The Pie update is very late now. They seem to be moving away from phones too. I have a feeling we may not get Pie as HTC concentrates it's resources else where. This is the first HTC phone I've been truly disappointed with and will certainly be my last. Already looking to one+ for my next phone.
Sent from my HTC U11 plus using Tapatalk
Reach out to HTC and ask them for the source code, easy to build a pie/q rom and even keep up community support long after.
Sent from my HTC U11 plus using Tapatalk
HTC don't pay me to do that though do they? If you bought a laptop and Asus or Apple chucked you a CD and said, you're getting no updates so there's the source code, fix any driver compatibility issues, flaws in the programming or security breaches yourself would you be happy with that?
I've paid them for a phone on the understanding I'd get HDR and Android updates. It took almost a year to fix the notification bug they created and they have pushed zero security patches other than those included with an update.
Sent from my HTC U11 plus using Tapatalk
matty538 said:
HTC don't pay me to do that though do they? If you bought a laptop and Asus or Apple chucked you a CD and said, you're getting no updates so there's the source code, fix any driver compatibility issues, flaws in the programming or security breaches yourself would you be happy with that?
I've paid them for a phone on the understanding I'd get HDR and Android updates. It took almost a year to fix the notification bug they created and they have pushed zero security patches other than those included with an update.
Click to expand...
Click to collapse
Yep, how truly i still hope it will get better honestly i am loosing my hopes i had. I've been using HTC phone even when they were creating phones under the name Qtek. Always stood by them and was always an enthusiastic supporter but i truly - with so much pain - believe it will only get worse in support. Although phones still rock this baby will almost certainly be my last HTC phone where presumably i too will be moving over towards OnePlus..
It is really sad but perhaps better, since I don't think any brand really can survive against the money Apple and Samsung are spending to buy customers.. i hope they will survive with VR..
I've been with HTC since the Touch HD so not as long as you. Back then they were innovators. The HD2 showed a phone could run two os and then we had the m7 with ultra pixel camera ( although the pink tint issue was a big problem) and the m8 led the way again with camera tech.
HTC promised updates within 90 days when they initially streamlined the amount of phones they were going to produce and now present day with no updates, finally a post stating there will be updates beginning Q2 and then nothing...
They can't completely blame it on carriers as the U11+ in Europe at least was a HTC direct phone. So where's the update? No where close is my guess. It seems they just string us along in the hope we get bored.
I don't agree that companies can't compete with apple and Samsung. There's plenty of smaller manufacturers doing a better job than HTC and in that sense HTC deserves everything it gets for failing it's customers.
Sent from my HTC U11 plus using Tapatalk
matty538 said:
I've been with HTC since the Touch HD so not as long as you. Back then they were innovators. The HD2 showed a phone could run two os and then we had the m7 with ultra pixel camera ( although the pink tint issue was a big problem) and the m8 led the way again with camera tech.
HTC promised updates within 90 days when they initially streamlined the amount of phones they were going to produce and now present day with no updates, finally a post stating there will be updates beginning Q2 and then nothing...
They can't completely blame it on carriers as the U11+ in Europe at least was a HTC direct phone. So where's the update? No where close is my guess. It seems they just string us along in the hope we get bored.
I don't agree that companies can't compete with apple and Samsung. There's plenty of smaller manufacturers doing a better job than HTC and in that sense HTC deserves everything it gets for failing it's customers.
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Click to collapse
True, although it didn't succeed both Sony and LG where perhaps LG still has a position, but Sony left the battlefield quite quietly its a pitty and indeed was so much fun with the HD2 and M7. Both i still have and both still work where the HD2 is running MM. Had it even with Windows Phone 7 running.. ahh what the heck, OnePlus 7 pro looks great, so perhaps a worthy replacement.. presentation is 14th May apparently.
The only thing putting me off the oneplus 7 pro is the pop up selfie camera. Not sure how I feel about it. Other than that it seems a decent spec from the leaks we've had. Not long to wait though and with nothing forthcoming on the HTC update front looks like I may jump ship before it gets pushed. This has been by far the worst experience I've had with a phone provider and I can't recall ever wanting to get rid of a phone as quick as this one.
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I'd say that an absolute lack of any info - not a single leak - about their next phone is a pretty good indication that they're out of the smartphone business. And therefore lack of the update is also highly likely, though... even if they sold off their smartphone department the new owner might conduct it (if the code is already more or less created) for the sake of keeping the image.
Anyway, that's for 99% also my last - though only second... - HTC, even though that's a nearly perfect phone for me and I don't care much for updates (especially with those newer Androids that seem to differ less and less). Why then? Well, last time when I was that satisfied with a phone - with my previous One M7 - I kept using it for over 4 years, and would likely continue if it wasn't for the battery. Now I've had the U11+ for over 1 year - and I don't think there'll be any new HTCs in 2022. Sad, as I can't see a proper alternative right now, so I have to hope for something really new.
matty538 said:
Only problem with that statement for UK anyway, the U11+ was only available from HTC direct. So mobile operators would have no input or changes to make. We've all been waiting long enough now they really should be releasing information.
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Sadly HTC use mushroom communications at best these days
Sorry guys, HTC had been disappointing with support and updates. I have to ditch U11+.
Personally I think HTC had ditches us the loyal supported without providing any security patches since 2017. This make us all expose to all kind of vulnerability possible, too bad.
I am wishing those that still think that HTC has a chance coming back, good luck guys.
I don't think anyone is under any illusion as to what's going to happen. Android Q is already in beta testing for about 13 manufacturers and HTC can't even release Android Pie. Once I've found a new phone I like I will be jumping this sinking ship.
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Wait for "Late June"
Finally! The update will come. It would be nice if it actually comes from Android Q. Waiting for Pie to come after Q
Definitely won't come with Q, and a pretty poor show from HTC. Probably being the last to roll out Pie when they used to say updates within 90 days.
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Pie update in Taiwan, soft bricking some devices https://www.droid-life.com/2019/06/05/htc-pulls-pie-update-for-u11/
Brilliant HTC are far behind everyone else in releasing Pie and when they do release it, it screws up some phones. Very generous of HTC offering to fix phones borked my their own mistake. I mean really! That's the least they should be doing.
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