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purchase g2x from T-mobile for AT&T

If I purchase the g2x from T-mobile without being a t-mobile customer, will they provide an unlock code?

Go to the store and ask or call them and ask, best way to get solid answers
Sent from my SGH-T959 using XDA App

I think the phone has to be in service for either 60 or 90 days (don't remember which) and then they'll give you the unlock code. You have to tell them you're traveling internationally. It takes about 24 hours from the time of the request for HTC phones and the code is sent in an e-mail. I just got the code for my G2 which I'm selling to get a G2X. The code for the G2X has to come from LG so I don't know what their turn around time is.

BarryH_GEG said:
I think the phone has to be in service for either 60 or 90 days (don't remember which) and then they'll give you the unlock code. You have to tell them you're traveling internationally. It takes about 24 hours from the time of the request for HTC phones and the code is sent in an e-mail. I just got the code for my G2 which I'm selling to get a G2X. The code for the G2X has to come from LG so I don't know what their turn around time is.
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I've heard if you've been a customer for (60-90? days), even prepaid, they'll give you an unlock code even on a freshly purchased phone. I've got a T-Mo prepaid card that I keep afloat with minimum top-ups for my trips to the US, so if I do buy the G2x or another T-Mo phone I should be able to get the unlock from them.

I thought it was mandatory now. If you ask for the unlock code, they have to give it to you regardless. Guess I was wrong?

Anyone here work at t-mobile that can give any solutions to non t-mobile customers who don't want to open an account?

I suspect this device is carrier locked, but I would buy one if I could confirm that I could use it on AT&T out of the box.

Compatibility AT&T 4G
nomisunrider said:
Anyone here work at t-mobile that can give any solutions to non t-mobile customers who don't want to open an account?
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Sorry nomisunrider, not trying to hijack your thread, but since we are already Hijacking the o2x forum
I have another question for Non-T-Mobile (AT&T) people.
My question is how compatible is the G2X going to be with AT&T's "4G"?
Also I am currently using Nexus One AT&T 3G, but I am thinking that I should be able to change that to the 4G service without altering my contract, or loosing grandfathered "unlimited data plan"?
Any input or info much appriciated

nomisunrider said:
Anyone here work at t-mobile that can give any solutions to non t-mobile customers who don't want to open an account?
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Click to collapse
T-Mobile isn't in the business of selling phones. They'll only sell you a phone in conjunction with a pre- or post-paid wireless plan. As someone said, out of the box the phone is locked to T-Mobile. You can request an unlock code after 60 or 90 days of maintaining an account in good standing.

nomisunrider said:
Anyone here work at t-mobile that can give any solutions to non t-mobile customers who don't want to open an account?
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why don't you wait until after the 20th and most likely you will find them online unlocked..just like the t-mobile sg vibrant

I have a friend on t-mobile. Can he call them up and request sim unlock codes?

I am also in this situation but I prefer not to buy from ebay. What about unlocking services? Do they permanently unlock the phone? Does flashing a different ROM on the phone affect the unlock?

nomisunrider said:
Anyone here work at t-mobile that can give any solutions to non t-mobile customers who don't want to open an account?
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Cant get it right away, but I am sure it will be available soon.
http://www.expansys-usa.com/lg-g2x-android-smartphone-unlocked-216928/

I believe the G2X is unlocked out of box I got to review the device today and it has at&t options under network settings like the Nexus One.

If you purchase out right you can get code immediately (meaning requesting the code). If its an upgrade/new activation must wait until buyers remorse is up and not be past due or had an unlock code in last 90 days. I'm not at work now but that's the policy, I believe not sure if its 90 or 60 though can't remember. Hope this helps
Sent from my HTC Glacier using XDA Premium App

I've been asking around and several people have informed me that if you purchase the phone for full retail, t-mobile will provide you with an unlock code. I also found this on wikipedia.
http://en.wikipedia.org/wiki/SIM_lock#United_States
"One of the two national GSM carriers, T-Mobile,[43] will unlock handsets for those with active account in good standing for at least 40 days and no unlock code request in the last 90 days. T-Mobile will also unlock a phone if the full retail price is paid and proof of purchase is provided through a faxed document. "

nomisunrider said:
I've been asking around and several people have informed me that if you purchase the phone for full retail, t-mobile will provide you with an unlock code. I also found this on wikipedia.
http://en.wikipedia.org/wiki/SIM_lock#United_States
"One of the two national GSM carriers, T-Mobile,[43] will unlock handsets for those with active account in good standing for at least 40 days and no unlock code request in the last 90 days. T-Mobile will also unlock a phone if the full retail price is paid and proof of purchase is provided through a faxed document. "
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There we go that's the policy takes 24 hours for the request to process and up to 7 days to receive the code.
Sent from my HTC Glacier using XDA Premium App

i'm a sales rep and according to our new policy (if reps follow it) we cant even sell phones without service and if you arent a customer (if you did buy the phone full price wo being a customer) we do not provide unlock codes....

h0wlings0nnets said:
i'm a sales rep and according to our new policy (if reps follow it) we cant even sell phones without service and if you arent a customer (if you did buy the phone full price wo being a customer) we do not provide unlock codes....
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Sorry to inform you, but you need to brush up on your company's policies.
I just got off of the phone with t-mobile customer care (1-877-453-1304). I called them because I wanted clarification on this before I purchased 2 full retail price phones.
The program is called the "Sim Subsidy Unlock Program." It is for anyone that purchases a phone for the full retail price from a corporate store or an authorized retailer and pays all of the price upfront.
You need to call customer care, explain that you purchased a phone for full price and request a "remedy request form number." They will then open this request and you then have 7 days to fax the following to the Sim Unlock Team at 1-813-353-6557 :
ATTENTION: SIM UNLOCK TEAM
Full Name
Mobile Number
Email Address
Readable Copy Of Sales Receipt
It takes 24 to 72 hours to process and they will email you instructions to unlock your phone.

Yeah, if you bought the phone full price, then you will not be required to wait any time to unlock the phone. The 3g and 4g frequency will not work well, or at all, because the phone uses 1700 and 2100 for 3g and 4g. The 1700 frequency is exclusive to T-Mobile.
Sent from my LG G2X using XDA App

how to unlock my phone ? htc sensation 4g tmobile

i want to unlock my phone, because i live in indonesia, that indonesia dont have tmobile

dacihappymaker said:
i want to unlock my phone, because i live in indonesia, that indonesia dont have tmobile
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Why not just buy one there? I have an unbranded Asian version from Malaysia that was Sim unlocked already and it didnt have the T-Mobile bloatware on it

been looking for a good and cheap unnlocking website for a while but no success so far:|

It's as simple as calling t-mobile and telling them you need to unlock it. Tell them that you're going overseas and need to have it unlocked to use on other carriers. I normally say that we're going on vacation and are going to use a pre-paid sim overseas. Then they send me an email after a couple of days with the unlock instructions + unlock code. I've done this 3 times with no problems.

Paging Dr B said:
It's as simple as calling t-mobile and telling them you need to unlock it. Tell them that you're going overseas and need to have it unlocked to use on other carriers. I normally say that we're going on vacation and are going to use a pre-paid sim overseas. Then they send me an email after a couple of days with the unlock instructions + unlock code. I've done this 3 times with no problems.
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+1
This is correct. We will provide an unlock code to you free of charge with no questions asked. Just ask to be transferred to our Sim Unlock dept. and they will be more than happy to assist you.

oooo, i see isee, there is no a software to unlock this phone?
if this phone is already s-off, it will be unlocked ?

T-Mobile will only unlock the phone for you once they can verify that you are a T-Mobile customer, or you paid full price for the phone at one of their T-mobile branded stores and can fax them a copy of the receipt. I just went through all of this with them on Monday. If you cannot do either of those 2 things, they will not help you.
The only way to get it unlocked if you are not a T-mobile customer is an unlock service. I used a guy on ebay that unlocked 2 of them for me and sent me the code within 5 mins. He charged $24.95 per phone.

http://www.youtube.com/watch?v=DDpSn0xvA2Y
guys come and see, it this works ?

dacihappymaker said:
http://www.youtube.com/watch?v=DDpSn0xvA2Y
guys come and see, it this works ?
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Why dont you just buy one of the unlocked Asian versions? I dont get it.. I have the unbranded Malaysian version that I'm using on TMO USA and it came already unlocked

the price is expensive
how much you bought your htc sensation ?

dacihappymaker said:
the price is expensive
how much you bought your htc sensation ?
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I got mine in a trade so I didnt pay out of pocket for it. Not sure what they retail for in NYC, more than a T-mobile one that's for sure since unlocked phones are usually a higher price

TMO rep told me they can't unlock the phone yet, I'll try again in couple weeks or so.

After spending a couple hours on the phone with T-Mobile trying to work out my data plan in the wee morning hours last week, I received the unlocking code for my Sensation accidentally. After going through all the hell to keep my old rate for my data plan, and finally succeeding, they asked "Will there be anything else Sir". I said "Yes, one more thing. Can I get the SIM Subsidy Unlock Code for my HD2? And being so tired and half awake, I might have given the wrong IMEI number, because the next day I received the unlock code for my Sensation and not my HD2.
I called back the next day and told a tech supervisor that they had sent the unlock code for the wrong phone. The women on the phone apologized and said they would send it without the 24hr wait, and I should receive it within 2hrs. But when receiving the Email from T-Mobile a couple of hours later, this was the response:
Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, we are unable to process your request at this time. This subscriber has received an unlock code within the last 90 days. Per T-Mobile Policy only one unlock code will be provided per active subscriber every 90 days. Please submit a new request 90 days after the last unlock code was provided.
No big deal. I at least got the Sensation unlock code and just paid $20 online for the HD2 code.

gave tmobile a call. they seem to not want to give out unlock codes. they told me that i had to either pay for the price of the phone, the full price, or i need to use the phone 40 days. also got an email like this -
Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete 40 days of active service. Please submit a new request 40 days after this subscriber was activated.

Paging Dr B said:
It's as simple as calling t-mobile and telling them you need to unlock it. Tell them that you're going overseas and need to have it unlocked to use on other carriers. I normally say that we're going on vacation and are going to use a pre-paid sim overseas. Then they send me an email after a couple of days with the unlock instructions + unlock code. I've done this 3 times with no problems.
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However keep in mind that if you're in a different country the SIM network unlock code will not work, it would only work if you're still within T-Mobile's network coverage.

ngmt said:
However keep in mind that if you're in a different country the SIM network unlock code will not work, it would only work if you're still within T-Mobile's network coverage.
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Huh? That is what the unlock is for, to use your phone with a different countries network when there is no tmobile network. I do this when I go on vacation.
Sent from my HTC Sensation 4G using XDA App

hi, im currently on at&t, im planning to get the sensation 4g from tmobile and then unlock it to use it on my at&t sim, i wanted to make sure that 3g/4g will work on at&t on the sensation 4g after unlocking it...coz i read somewhere online that 3g wouldnt work on at&t in US....plzz bear with me as i am new here and don't have much idea about these things.....

saty47 said:
hi, im currently on at&t, im planning to get the sensation 4g from tmobile and then unlock it to use it on my at&t sim, i wanted to make sure that 3g/4g will work on at&t on the sensation 4g after unlocking it...coz i read somewhere online that 3g wouldnt work on at&t in US....plzz bear with me as i am new here and don't have much idea about these things.....
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Click to collapse
You will not get 3G/4G on AT&T with the T-Mobile HTC Sensation 4G.

Elvis_Freshly said:
+1
This is correct. We will provide an unlock code to you free of charge with no questions asked. Just ask to be transferred to our Sim Unlock dept. and they will be more than happy to assist you.
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That is correct but I just called t-mobile to ask for unlocking my HTC Sense 4G yesterday and today I received an email from the Unlock Dept saying that they could not process my request for unlock right now because I had requested to unlock once within the past 90 days...bla bla bla...and please call us back 90 days after the last day you requested. I don't understand why t-mobile policy prohibit unlock requests within 90 days like that. I doesn't make sense at all. I would suggest to unlock your phone, or in my case the HTC Sense 4G, @ other unlock websites for $6.49 with REALLY NO QUESTIONS ASKED.

saty47 said:
hi, im currently on at&t, im planning to get the sensation 4g from tmobile and then unlock it to use it on my at&t sim, i wanted to make sure that 3g/4g will work on at&t on the sensation 4g after unlocking it...coz i read somewhere online that 3g wouldnt work on at&t in US....plzz bear with me as i am new here and don't have much idea about these things.....
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The t-mobile version, as well as the Asian & European version, won't work with AT&T 3G. The Canadian Bell version works with AT&T 3G, but it cost CAD550 before tax without contract to buy one from them. So be prepared to pay at least $600 to get one.
Is there any reason that you want to stick with AT&T (e.g. no t-mobile reception in your area or on a family plan)? I paid AT&T about $200 to break my contract, which still has another year before it ends. Sign up a new contract with t-mobile and get the Sensation for $150. So in the end I paid $350 for the phone, still a much better deal than paying $600+ for the Canadian version.

Unlocking help required from existing T-Mobile customers for HTC Sensation

Hi,
I bought a T-Mobile locked HTC Sensation from the ebay. I wanted to get it unlocked from T-Mobile, but they will provide me the unlocking code for the mobile, unless I have an activated line from them. I found the following from the T-Mobile website, and need somebody who is a T-Mobile USA customer to help me out with this. If you are willing to help, send me a PM. I will send you the IMIE number, which could be used to get the unlocking code from T-Mobile.
SIM Unlock Code
For information on the SIM Unlock Code, refer to the following:
If you purchased a wireless phone from T-Mobile, your phone has been programmed with a SIM lock which will prevent the phone from operating with other compatible wireless telephone carrier’s services. If you wish to use the phone with the service of another wireless telephone carrier, you must enter a numeric SIM Unlock Code to unlock the phone.
For customers with a T-Mobile Postpaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 40 days of active service with T-Mobile.
For customers with a T-Mobile Prepaid Plan, T-Mobile will provide the SIM Unlock Code upon request to eligible customers, provided the requesting customer has a minimum of 60 days of active service with T-Mobile and either a Prepaid Plan account balance of at least $10.00 or a prior refill within the last 30 days.
T-Mobile will provide the SIM Unlock Code upon request to eligible former customers, provided that T-Mobile has such code or can obtain it from the manufacturer.
You may request the SIM Unlock Code for your phone, together with instructions for entering the code, by calling T-Mobile customer care at 1-800-937-8997.

i dont know if they do it but have you try calling htc? also i think there are sites that sell the unlock codes.

I tried for the past week to unlock via T-Mobile. Complete waste of my time. Too many wasted hours on the phone with them. And I WAS eligible!
I ended up buying mine for $25 from htcimeiunlock.com received it 10 minutes later and all was well.
Sent from my HTC Sensation 4G using XDA App

Also, HTC will not give it either. I tried that too
Sent from my HTC Sensation 4G using XDA App

cdstewart said:
I tried for the past week to unlock via T-Mobile. Complete waste of my time. Too many wasted hours on the phone with them. And I WAS eligible!
I ended up buying mine for $25 from htcimeiunlock.com received it 10 minutes later and all was well.
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
why did you have problems? this week i solicited the unlock code for my hd2 and got the code the next day.

cdstewart said:
I tried for the past week to unlock via T-Mobile. Complete waste of my time. Too many wasted hours on the phone with them. And I WAS eligible!
I ended up buying mine for $25 from htcimeiunlock.com received it 10 minutes later and all was well.
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
I called them and were willing to give the unlock code if I had an active line with them. I have read other stories on forums where they have shared this code. The extract that have posted is also from their website !!

swapniljain said:
I called them and were willing to give the unlock code if I had an active line with them. I have read other stories on forums where they have shared this code. The extract that have posted is also from their website !!
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I work in tech care myself and would like to clear something up. T-Mobile does not have unlock codes, period. IF you are eligible (must have an account obviously), your IMEI and account info gets sent to an unlock team, and they get the code directly from the manufacturer. It's not like they have the code ready and said "Go F yourself" lol.

What reason do they have to unlock a phone that is so new they obviously did not recuperate their subsidy yet and for someone who hasn't paid a dime worth of fees.
Sent from my HTC Sensation 4G using XDA App

fschambe said:
What reason do they have to unlock a phone that is so new they obviously did not recuperate their subsidy yet and for someone who hasn't paid a dime worth of fees.
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Not everyone has purchases their phones on contract. Some people buy them outright... and prefer them sim unlocked for traveling with.
I am one of those few people who do just that. T-mobile told me that I need to wait 60 days between time of purchase and sim unlock... Or I could get it done by a third party, usually $25 to do. Google "sim unlock htc sensation"

@stoneyjonez : Ok.. got you. Can you tell me if they would give me the unlock code if a person with a T-Mobile account ( long standing ) and asked them for the unlock code ? Obviously that person wouldnt have bought the phone directly from them

cellunlocker . net I recommend currently only 19.99 for unlock code and takes up to 3 hours

In the past I tried to get a Motorola ROKR E8 unlocked through them. I was eligible and they said they would submit something to whoever they have to submit it to. I tried 3 times and never heard back from anyone. Phone was never unlocked :-(
I would just go online and pay for one, you get way better service that way. Its not like $25 is a big spend compared to the retail cost of the phone your unlocking.

Thanks for all your responses folks !! In my opinion its a bit dodgy to send money to anybody on the net. I have read too many stories where the money is gone but no unlock code. But I can take the recommendations given by others and buy from a reliable service..

Usually yes...if you give your imei to a T-mobile customer they will give them the unlock code for it.

Here is what happened when I sold my Vibrant after buying my new Sensation: I requested the unlock code from t-mo, they replied in 24 hours that the phone would not be unlocked due to it not being the current phone on the network for my account. (I then unlocked the Vibrant by rooting it and using an unlock method via adb)
So I am guessing that a t-mo customer would not be able to help out, since the phone would not be on the network.

From what I have read on the internet, if you tell them that you are travelling internationally and would like to use a local sim, they give you the unlock code. Also, see my first post where I have posted the rules specified on the T-Mob website for requesting a unlock code and the guidelines they use for qualification of a customer.

i use my sensation on the network and so i called in to request my unlock code..they did all the button pushing on their side and said i will get an email within 72 hours with the unlock stuff...will post when i get it or what i get.

lezouave said:
Here is what happened when I sold my Vibrant after buying my new Sensation: I requested the unlock code from t-mo, they replied in 24 hours that the phone would not be unlocked due to it not being the current phone on the network for my account. (I then unlocked the Vibrant by rooting it and using an unlock method via adb)
So I am guessing that a t-mo customer would not be able to help out, since the phone would not be on the network.
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Click to collapse
my current phone in the network is the sensation and i asked for the code of the hd2 and they gave it to me. and i didnt have to lie. i told them the truth, that i bought the sensation and was going to give the hd2 to my girlfriend and because she is in another company i needed the code so she can use the phone.
i guess it just depends if you get a good rep.by the way i did it via the costumer care online chat. i saved the transcript here it is.

Thanks for your detailed response.. Anybody willing to give it a shot with for my phone with T-Mobile ?

sorry man. i dont want to risk into getting in trouble. i bet others here are thinking the same. so guess your only option is to pay for it online. do good search for a reliable site.

Unlocking Sim through tmobile...

Very easy process. I bought a phone off contract. Called tmobile, they let me unlock it instantly. Simple process, give them the imei and Sim card number (tmobile), and have an activated Sim from the service you want to use.
Turn phone off, replace Sim with working Sim, turn phone on. Profit.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2

So in other words, keep calling back until they quit with the "your device isn't eligible" nonsense.

They didn't tell me that once. They did tell me I could use this phone abroad, on their network. They were very accommodating with me. Bought the phone on Monday, called yesterday, but didn't have phone with me. Called back today and it took 20mins.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2

When you buy the V10 form TMO, did they ask you to join any plan?
I got V10 at $630 and on a pay as you go plan.
and they need me to add another $100 to that account and wait for 14 days to unlock.
didn't these apply to you?

I had to get a prepaid plan, which was $40 I believe. Also, I believe they did the unlock as a courtesy since I already am a customer, and have been for several years.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2

fghxu said:
When you buy the V10 form TMO, did they ask you to join any plan?
I got V10 at $630 and on a pay as you go plan.
and they need me to add another $100 to that account and wait for 14 days to unlock.
didn't these apply to you?
Click to expand...
Click to collapse
yes, same story, I need find a way to unlock the phone. but the TMO put a "device unlock app" on this phone. making it really hard to unlock.
youtube showes ATT version of this phone can be unlocked online pretty easily.
regret bought from TMO

Warrior1975 said:
I had to get a prepaid plan, which was $40 I believe. Also, I believe they did the unlock as a courtesy since I already am a customer, and have been for several years.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
You've been a customer for several years. Those of us that are with other carriers are the people that are having a problem. I would hope if your a established customer they wouldn't give you a hard time about it.
Sent from my LG-H901 using XDA Free mobile app

2 weeks to wait isn't that bad though. You have the prepaid service. They told me originally I had to wait 2 weeks as well due to the buyers remorse deal.
Sent from my LG-H901 using Xparent Skyblue Tapatalk 2

I was able to get them to unlock it without all of that. Just got it permanently unlocked. No $100 refill. No 14 days. It's only been 2 days since I bought it and I'm already unlocked.
I simply kept asking over and over, said please, asked them to make an exception, explained to them that I know it is not true that the $100 is a requirement because I have had T-Mobile unlock a phone for me without all that in the past. Then I finally asked him to elevate this to his supervisor. That's when the magic happened.
If you aren't getting anywhere, try that. If the rep is being super stubborn, just call back. You'll get someone different.
The key here is to be super nice, polite, sincere, and to use the magical key words: "please make an exception."
I'm telling you. Works every time.

Hi Guys
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
But I just got the LG V10 unlocked from T Mobile!!!!!! You guys can do the same too!
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
I bought this phone with pre-paid plan. called two days ago, the TMO representative said me three rules to unlock a prepaid phone are:
1) you use the phone with a TMO phone number:
2) passed the 14 days since you first make a call (passed the 14 days return period)
3) add another $100 to your prepaid account.
This is not same thing that I was told before I bought the phone!! Before I bought the phone, I actually called the TMO unlock department to make sure they can unlock the phone for me if I pay the full device only price.
Alright, Here are the steps to unlock the phone today:
1) call the T mobile pre-paid department. tell them I bought the phone for a few days and found out the t-mobile signal is extreme bad at work and also not good at home (this is true to me!). So I want to cancel the pre-paid plan. The TMO representative says if you don't use the phone for 180 days. the account will automatically expired and cancelled.
2) then I said I want to get the $10 on my account refunded because it is tmo's signal issue. I also told them I am more concerned on the device that paid in full can't work with other carriers.
3) the TMO representative asked: if they can unlock the device, will I still concerned about the credit in my prepaid account? I said if you can unlock the phone, I don't care about the $10 in my account.
4) TMO rep then asked my email account and send in the instructions to unlock the phone. followed the email. the phone is instantly unlocked.
The whole process took only about 15~20 minutes. very easy.
tips: try to call in the evenings, their offshore representative is more easy to talk with
hope this helps you guys!
I believe same strategy can be apply to you guys with post-paid plans.
Cheers!

Call tmobile and ask them, it's simple really. Just get a prepaid sim, activate it and put $100 on account. They say wait 7 days, but you can usually call and unlock within instant to 3 days. You can do this with any phone.

clockcycle said:
Call tmobile and ask them, it's simple really. Just get a prepaid sim, activate it and put $100 on account. They say wait 7 days, but you can usually call and unlock within instant to 3 days. You can do this with any phone.
Click to expand...
Click to collapse
best and simply way

It still requires you to become a T-Mo customer and pay 100$ in advance though. It's hardly a great method unless you're already on T-Mo or find a way to get back that 100$ credit.
I've tried the "human" factor; called 2 shops and talked with 2 chat operators on support with no success; they haven't granted me any exception even though my cause was legit.
BTW, what would happen in this scenario:
I buy the phone. Put "someones" T-Mo sim-card and that person calls the support right away. Would they unlock the phone assuming that person is on T-Mo for 1+ year?

tersagun said:
It still requires you to become a T-Mo customer and pay 100$ in advance though. It's hardly a great method unless you're already on T-Mo or find a way to get back that 100$ credit.
I've tried the "human" factor; called 2 shops and talked with 2 chat operators on support with no success; they haven't granted me any exception even though my cause was legit.
BTW, what would happen in this scenario:
I buy the phone. Put "someones" T-Mo sim-card and that person calls the support right away. Would they unlock the phone assuming that person is on T-Mo for 1+ year?
Click to expand...
Click to collapse
Yes that will work if the person has not unlocked over 2 phones in the previous year. The sim card must be in the phone for at least 2-3 days to register the phone on the person's T-Mobile account. For more details check out the official T-Mobile unlock policy.
https://support.t-mobile.com/docs/DOC-1588

This looks like a loophole in the t-mobile unlock policy. Has anyone tried that? If the device is associated with a canceled account, the account balance must be zero, including all pending charges
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Crazy to see this whole unlock thing again. It first started out with the galaxy s6 when they introduced that unlocking app. Went through hell with tmobile to get my s6 edge unlocked to work with cricket (AT&T). You cannot unlock any phone anymore without the app and getting around the whole 40 days thing was highly annoying. After I got my phone unlocked, all worked nice and dandy until my phone decided not to make or take calls on lte.. While on lte all incoming calls will not come through and outgoing will not go out. Had to force the phone to stay on hspa for get and receive calls. Sucked. Sold thag phone and just got the international version downside of international version (at least for Samsung) is that the radio isn't optimized so I always have very low bars of lte and often jump to hspa... Most times I have 1 bar of lte. Unless I'm really close to a tower where the signal goes go 3 or 4 bars.
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So I finally got some clarity as to why I can't unlock yet. I have to wait the 14 day demise period?!

I have been struggling to get this phone. Since I'm in Canada I have to either buy from Swappa or ebay and none of the sellers are willing to pick up the phone and ask tmo to unlock it for me which is ridiculous. Is anyone aware of any 3rd party sites that can unlock this device? One's like cellunlocker say they cannot do it due to the tmo unlock app or whatever it is. If anyone knows of a site to make it happen that would save me a lot of headaches and I could just buy one already!

markbencze said:
I have been struggling to get this phone. Since I'm in Canada I have to either buy from Swappa or ebay and none of the sellers are willing to pick up the phone and ask tmo to unlock it for me which is ridiculous. Is anyone aware of any 3rd party sites that can unlock this device? One's like cellunlocker say they cannot do it due to the tmo unlock app or whatever it is. If anyone knows of a site to make it happen that would save me a lot of headaches and I could just buy one already!
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No there is no current vendor or method to unloc other than tmobile directly..
3 months ago there was, all 3rd party vendors with remote access to tmobile activations were able to inject imei and have them made eligible for unlock via the device unlock app.
That loophole has since been closed. It now requires direct contact with tmobile and must meet the requirements.
I just bought walmart tmobile $30 kit activated. Bought $100 refill off ebay for $53. Called for 3 days until my phone showed up on the network. They unlocked after having supervisor authorize exemption.
You can close / cancel the account, after they refund you with a master card with remaining funds. Ymmv

clockcycle said:
No there is no current vendor or method to unloc other than tmobile directly..
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Yes there is. It just costs a lot. https://www.unlockbase.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/

New unopened at&t note 10 from Best buy

Waiting for a brand new paid off unopened att branded note 10 from best buy. I'm being told if I pop my tmo sim in,before I turn it on, it won't be att sim locked? Is this possible?

suzook said:
Waiting for a brand new paid off unopened att branded note 10 from best buy. I'm being told if I pop my tmo sim in,before I turn it on, it won't be att sim locked? Is this possible?
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As far as I know, most phones are locked at factory or somewhere in between.

They're absolutely SIM locked to AT&T. There's good news though: If you contact AT&T and speak to their Advanced Tech Support, explain that it was paid in full from Best Buy, you're NOT an AT&T customer, and you need it unlocked. Tell them to email the device unlock team explaining all of this, and give a good contact number and your email address. In about 3 days, they'll unlock it for you. Do NOT put an active AT&T SIM in, or you'll be forced to wait 60 days.
My dumb ass put an AT&T SIM in, and I was basically **** out of luck for unlocking it. I ended up buying a remote unlock off Ebay (via USB, not IMEI) and $15 later it works fine on T-Mobile.

entropism said:
They're absolutely SIM locked to AT&T. There's good news though: If you contact AT&T and speak to their Advanced Tech Support, explain that it was paid in full from Best Buy, you're NOT an AT&T customer, and you need it unlocked. Tell them to email the device unlock team explaining all of this, and give a good contact number and your email address. In about 3 days, they'll unlock it for you. Do NOT put an active AT&T SIM in, or you'll be forced to wait 60 days.
My dumb ass put an AT&T SIM in, and I was basically **** out of luck for unlocking it. I ended up buying a remote unlock off Ebay (via USB, not IMEI) and $15 later it works fine on T-Mobile.
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Please pm me the eBay link. The seller I bought from on swappa won't cancel the sale. I'm stuck with a sim locked att note 10. I would rather just pay the $15 for instant unlock.