[Germany] Unlock Telekom/Congstar Pixel phone - Google Pixel Questions & Answers

I would like to buy the Google Pixel 5" phone from a customer of German Telekom or their daughter company Congstar. But their bootloader is not supposed to be unlockable. Additionally the Telekom reserves the right to review and delay Android updates.
What are the chances that somebody finds a way to unlock the bootloader anyway?
Respectively does anyone know if the phones sold by Congstar might not fall under those restrictions by their parent company Telekom?

mkaiser2 said:
I would like to buy the Google Pixel 5" phone from a customer of German Telekom or their daughter company Congstar. But their bootloader is not supposed to be unlockable. Additionally the Telekom reserves the right to review and delay Android updates.
What are the chances that somebody finds a way to unlock the bootloader anyway?
Respectively does anyone know if the phones sold by Congstar might not fall under those restrictions by their parent company Telekom?
Click to expand...
Click to collapse
If it is still the same phone you can be sure that it can be unlocked. If it is a different version of the phone it could be a problem. Just ask the telekom if it is a different model.

As far as I know it's the same device. Thanks for the point. I'll will try to contact the Telekom.

The bootloader on Telekom devices is unlockable.
Source: mobiflip. de/google-pixel-xl-telekom-bootloader/

This is the original blog post written by myself.
http://stadt-bremerhaven.de/deutsche-telekom-pixel-bootloader-offenbar-doch-entsperrbar/

Related

What is unlocking ?

Hi,
Guys can anyone tell me what is locking/unlocking devices ??? I live in Egypt, but one of my relatives lives in America I'm going to send it to their home so they can send it to Egypt, which site should I buy from ?. What if I unlocked it will I still have to pay and by unlocking it means I can use anyother carrier ? Software also will be as the international device ? Is it illegal ?
I need any piece of information anyone can help ?
Thanks in advance
Unlocking your phone means your phone will no longer be "tied" to a carrier.
For example I have a T-Mobile Vibrant (from USA), that I use in Canada on Wind, because it was unlocked.
It is not ILLEGAL, (some countries yes, check with your local laws).
I know unlocking blackberries was difficult (from my experience) and you would have to pay a couple dollars for it.
Other phones you just click a button and its unlocked.
Choose the phone you want to buy, and google phone name + unlock.
Hope that helps.
Moved to General Q&A.

[Q] Contract phones vs non-contract phones

I have a noob question regarding this issue. It's very common today for providers (networks) to offer upgrade phones to subscribed members. That has the benefit for people to grab latest devices at lower prices, compared to buying the phone 'undranded', directly from the manufacturer. Under certain circumstances, those contract bound, 'locked' phones could be 'unlocked' for use anywhere.
As far as I understood, 'locked' or 'unlocked' is facilitated by the use of IMEI, right? Or is there any additional mechanism providers use to allow/restrict use of a particular device in their network? Are there any hardware differences whatsoever between a contract phone and a non-contract phone?
jstoner said:
I have a noob question regarding this issue. Its very common today for providers (networks) to offer upgrade phones to subscribed members. That has the benefit for people to grab latest devices at lower prices, compared to buying the phone undranded, directly from the manufacturer. Under certain circumstances, those contract bound, locked phones could be unlocked for use anywhere.
As far as I understood, locked or unlocked is facilitated by the use of IMEI, right? Or is there any additional mechanism providers use to allow/restrict use of a particular device in their network? Are there any hardware differences whatsoever between a contract phone and a non-contract phone?
Click to expand...
Click to collapse
AFAIK the Simlock is in the Software of the Device.
Unlocking them is possible AFAIK.
But some Providers lock the bootloader of the Device permanent, so that it cant be unlocked.
As far I picture it in my mind, the software of the device (branded or not) doesn't have to do with the 'lock'. At least not according to this thread. That guy tried flashing with the different ROM, but the lock was still there. So there must be something else that does it. Possibly IMEI (or maybe something else?)
adi2500 said:
AFAIK the Simlock is in the Software of the Device.
Click to expand...
Click to collapse
jstoner said:
As far I picture it in my mind, the software of the device (branded or not) doesnt have to do with the lock. At least not according to this thread. That guy tried flashing with the different ROM, but the lock was still there. So there must be something else that does it. Possibly IMEI (or maybe something else?)
Click to expand...
Click to collapse
I didnt mean ROM with Software, i meant the Ril software
Oh, right, cheers for that. Haven't even head of RIL before
So you mean that contract phones come out with a modified RIL (compared to that of the unbranded version of the phone)?
So that's the part that get's locked. OK, thanks!
adi2500 said:
I didnt mean ROM with Software, i meant the Ril software
Click to expand...
Click to collapse
What I also trying to figure the 'path' that units go through, till they reach the end customer.
For a unbranded phone, that would look like this:
1) Manufactured, put in retail box, sealed
2) Distribution to wholesale
3) Distribution to retailers
4) Customer picks it up (prepaid, pay-as-you-go)
This is phone is 'naturally' sim-free and unlocked to use with any network, worldwide.
Now, how about a contract phone?
1) A network provider, requests 1000 units of a paricular phone model from the manufacturer for use as a contract device
2) Manufactured with whatever options the provider requested. E.g. different firmware, modified RIL (network lock), branding (sticker at the back cover), put in box, sealed
3) Distributed to providers telecom shops
4) Customer picks it up as part of a contract
(Did I got all of this right?)
I am more interested in (2) above. Because I am curious - some of those initially-designated contract phones, somehow become unlocked and offered as unbranded, pay-as-you-go devices. But how all of a sudden do they become unlocked. I have also read somewhere, that even those phones are unlocked, they might be lacking certain features compared to the 'truly' unbranded phones that come directly from the manufacturer. Like for instance been limited to certain bands or traffic classes - which results to a lower QoS under certain conditions (roaming). That's why I m asking if there are any other differences in (2). Hope I clarified things up and not made things more blurry!
Does anyone know what happens if a unit that is destined as an upgrade phone (e.g. EE) gets unlocked to be sim free (therefore breaking the rules of the contract that state that this phone needs to be used for at least a period of 6 months prior unlocking becomes an option)? Is the provider taking any action? Like locking the phone again or any other potential consequences?
Otherwise, any phone is sim-free for like 10-20 quid...?

Canadian idol 3 sim locked

Hi just purchased my idol 3 from koodo in Canada it was locked and was wondering if anyone has a good place for unlocking? Thanks
If it's showing sim locked you should return it. Alcatel would have no reason to lock it since they are not selling the phone via a carrier....if you ended up getting one someone fiddled with previously it's possible they managed to lock it....you won't find any place setup to unlock the idol 3 since it's intended to be sold unlocked.
In Canada they only sell with carriers. Telus koodo and bell. I put my wife's rogers sim in my koodo phone and asked for a unlock code. Even when you go to purchase a phone on alcatel website you can only purchase from the cell companies in Canada that offer the phone. We cannot purchase from Alcatel.
There might be an unlocking company online that will charge to unlock it. Or a company that will ship a US version to CA.
Romman0 said:
There might be an unlocking company online that will charge to unlock it. Or a company that will ship a US version to CA.
Click to expand...
Click to collapse
Other canadians here have identified their phones as the 6045i (when everyone was uploading their stock firmware) so it's the same model as USA.
If the Canadian is locked, then it would still be beneficial to get a US version or paying for an unlock code or service.
Thanks for the help guys. Sucks that the Canadian model is locked. But not surprised. Lol
Def locked when bought from a Canadian carrier. They lock everything except the nexus phones...even when bought at full price.
I'd try cell unlocker or some other 3rd party unlock service. Telus/Koodo charges $50 for an unlock code.
scatoclysm said:
Def locked when bought from a Canadian carrier. They lock everything except the nexus phones...even when bought at full price.
I'd try cell unlocker or some other 3rd party unlock service. Telus/Koodo charges $50 for an unlock code.
Click to expand...
Click to collapse
For that much would be cheaper to purchase in usa...have shipped to friend in usa then reshipped to canada....can then flash the stock canadian firmware we have online.
Yeah, Canada's wireless is borked... The CRTC did change all the rules and did force the carriers to provide a way to unlock in a contract and immediately unlock when you purchase the device in full, the only problem is, the morons forgot to add the part where the carriers should have to do it for free, when you own the device. So, now they can still charge... looks a lot like it did before, with just more pointless words in the act.
The free part was unlikely to be an oversight. It was probably the most requested part of the code of conduct. They stopped short of free and price controls when it came to unlocks.
Bit of a shame, I think if a contract has been fulfilled, they should do it for free.
At least there's a trend lately of affordable high performance phones... Hopefully that leads to fewer phones bought on contract up here. Many normal customers just aren't aware if the "device balance" mark up, and plan mark ups. Better off paying outright.

UK Petition to block network operators from taking control of our devices

Hi all,
I'm not sure if ok to post this on here, but I've created a petition on the UK petitions site to try a stop network operators taking control of our devices
If you are a UK user and want to sign the petition please follow this link - Petition Link
Information relating to partition
My petition: Block all mobile network operators from taking control of our android mobiles
Background: Purchased sim-free mobile without contract and network operator now provides the updates and not the manufacturer meaning receiving security updates and other updates are slow
Details: Huawei supply mobile phones to the UK and even if you purchase these unlocked and sim-free from a retailer in the UK, you will receive a phone that is then rebranded by the network operator (ie Three UK), who then authorise updates instead of the manufacturer. No matter how you buy the phone, the networks should not rebrand them or take control of the phone so they provide updates as these changes cannot be reversed
How'd you know if you've been "taken over" by the network? My L09 has no EE branding anywhere.
CLT-L09 8.1.0.110 (C782)
I had this reply from Huawei when questioning about devices purchased from the likes of CPW (this also includes currys, mobiles.co.uk and others)
The version sold in Carphone Warehouse is the open market version and it is exactly the same one sold by H3G.
The software version is also the same, however, this will be customized to the relevant operator depending on the SIM card that is inserted in the device for the very first time.
This customization is irreversible as per the operator's requirement, however, the device will maintain its SIM Free status.
One of the reasons behind it is to ensure the 4G/Wi-fi calling feature will be enabled on these devices. As you may know this option is not available on the unbranded/open market devices, as it requires network customization.
Click to expand...
Click to collapse
So if you get the C782 version of the device it is customised by the network operator, if you get the C432 device it will not and Huawei will not provide details of where to purchase none C782 models in the UK.
Also with Huawei removing the ability of unlocking the bootloader for end-users we will be at the mercy of network operators authorising updates., as you won't be able to rebrand the phone so can get updates for another model
You may also get apps automatically installed by your network provider
walkerx said:
I had this reply from Huawei when questioning about devices purchased from the likes of CPW (this also includes currys, mobiles.co.uk and others)
So if you get the C782 version of the device it is customised by the network operator, if you get the C432 device it will not and Huawei will not provide details of where to purchase none C782 models in the UK
Click to expand...
Click to collapse
Thats a bit rude. Is it only Huawei that do this? Never bought a phone that wasnt SIM free before, so never experienced this.
Usually when you buy a phone sim-free unlocked without a contract it means that you will get all updates by the manufacturer - but Huawei are supplying the same version to resellers that they would provide to network operators meaning Huawei do not provide updates and it is the network provider - even if you bought a phone on contract then left that network why should you still have to rely on the original network operator to provide the updates
as with apple the updates need to come directly from the manufacturers
Also this:
One of the reasons behind it is to ensure the 4G/Wi-fi calling feature will be enabled on these devices. As you may know this option is not available on the unbranded/open market devices, as it requires network customization.
Click to expand...
Click to collapse
Is not true.
I have a CLT-L29(782) on EE. VoLTE and Wi-Fi Calling both work.
matt4321 said:
Also this:
Is not true.
I have a CLT-L29(782) on EE. VoLTE and Wi-Fi Calling both work.
Click to expand...
Click to collapse
Why not email Huawei and ask them and see their reply, your phone if it is the C782 model is customised by the first network sim you put into the device. Three make it worse by customising the bootloader as well
walkerx said:
Why not email Huawei and ask them and see their reply, your phone if it is the C782 model is customised by the first network sim you put into the device. Three make it worse by customising the bootloader as well
Click to expand...
Click to collapse
My mistake, I have a C432, it was a C782. WiFi Calling/VoLTE work on EE with the EU model.
matt4321 said:
My mistake, I have a C432, it was a C782. WiFi Calling/VoLTE work on EE with the EU model.
Click to expand...
Click to collapse
yeh CPW do not sell the C432 model and only supply the C782 model and when I've asked Huawei where to get a non UK only version from in the UK they won't provide me that information
You can buy unlocked C432 (dual sim) on Amazon.de with free delivery to UK.
Same here, i put the sim in and it installed MyEE app and some Antivirus app that EE recommends. I dont see any branding like wallpapers etc etc. Wonder if its a one off thing or EE can install anything they like, they are bad enough for spam text marketing let alone being able to install apps on your phone (CLT-L09).
Good luck bro.
I bought my phone from EE. I use an EE SIM card.
I'm assuming any phone bought from EE is going to be locked to EE.
My wife bought hers from uSwitch also on EE, I'll check, by all accounts all uSwitch phones are bought separately which is how they do their deals.
What is it surgically you hour to achieve from this petition.
Also chances are Huawei probably had a hand in the deal with operators.
HTC and Oneplus, my last two phones certainly didn't.
Oneplus is just a dual SIM unlocked monster.
The HTC I hardware unlocked myself no problem.
PS
If you buy a phone from Huawei SIM free, the phone will have a firmware already installed, the model and variant aren't going to change should you put in a SIM.
dladz said:
I bought my phone from EE. I use an EE SIM card.
I'm assuming any phone bought from EE is going to be locked to EE.
My wife bought hers from uSwitch also on EE, I'll check, by all accounts all uSwitch phones are bought separately which is how they do their deals.
What is it surgically you hour to achieve from this petition.
Also chances are Huawei probably had a hand in the deal with operators.
HTC and Oneplus, my last two phones certainly didn't.
Oneplus is just a dual SIM unlocked monster.
The HTC I hardware unlocked myself no problem.
PS
If you buy a phone from Huawei SIM free, the phone will have a firmware already installed, the model and variant aren't going to change should you put in a SIM.
Click to expand...
Click to collapse
I want android phones to not be modified by network operators and have them blocked from doing this. On Apple you get a file update that tells the system what settings to use for network, this should be same on android.
According to Huawei the network operators want the devices to be customised by the first sim you insert and this process is irreversible. Why should someone who has purchased a sim free unlocked phone out of contract have their phone rebranded by the operator. With three its worse as they change the boot up so u get full screen three logo.
Would you be happy buying a phone outright that was unlocked, sim free, not on a contract and without network operator branding, being branded by the first sim you inserted and then relying on that operator to authorise updates? I'm not and I don't think many others would be.
Pixel phones if purchased via Google do get modified but currently wifi calling on them only works with EE.
Also you can no longer get the bootloader unlock codes from Huawei for devices purchased after a certain date and by 25 July u won't ever be able to unlock phones to install different roms, etc which is why it will be my last Huawei phone purchased.
I might not get anywhere with the petition but unless we try we won't know.
Sent from my Huawei P20 Pro using XDA Labs

T-Mobile Variant : Google Pixel 4XL (VERIZON Bootloader Unlock Process WONT WORK)

I purchased a T-Mobile Pixel 4 XL from T-Mobile due to the fact that they were price matching the device with a competitor's offer that contacted me, for the device to be $0 down and $28 monthly. Now because of the situation, i have been speaking to the "Retention" Department, which i found out today, that the department no longer exists.
I ordered the device already having experience with the OG Pixel XL Verizon Variant, which as most Pixel Users know, that if you boot the device for the 1st time with a different carriers SIM Card, the device Registers as a Google Edition Bootloader Unlockable device forever, AS LONG AS YOU BOOT FOR THE 1st TIME WITH A DIFFERENT SIM AND ENTER DEVELOPER OPTIONS TO ALLOW OEM UNLOCKING.
The Pixel 4 XL from T-Mobile and from Verizon ARE 2 TOTALLY DIFFERENT DEVICES... The above process does not and WILL NOT WORK on T-MOBILE Variants.. The WHACKED thing is, Verizon's Variant is Carrier Unlocked from the gate and is supposed to NOT be Bootloader Unlockable. T-Mobile on the other hand, owned by Deutch Telecom and a world carrier, sells the Pixel 4 XL Carrier LOCKEDand Bootloader LOCKED. WTF?
So, i have 18 days to send the device back if :
1) I cant crack it and Unlock Bootloader
2) I have John Legere's Assistant's email and i have emailed her to see if she can do anything. If i must send the device back to TMO to purchase the device directly from Google, and they want to keep me, They can credit my accout the different between the cost of the device from Google and what i would have paid forr the TMO variant.
3) I have been on the phone with Google the last 2 days awaiting a Level 2 Tech Support Supervisor to call me back. When i first got my OG Pixel XL, it was from a buddy, Verizon Sales Rep and i didnt know the Bootloader wasnt unlockable if not done immediatly. Contacted Google and they did a warrenty placement and even upgraded me to a BRAND NEW 128GB Pixel XL!
I have read that the Verizon Pixel 4 XL SIM MOD to unlock the bootloader IS STILL WORKING on the 4XL.
The reason I feel as though T-Mobile should help me is because there are NO Bootloader Unlock Policies in writing, which i asked for on several occassions and all i received back was their Carrier Unlock Policies. 99% of the employees at T-Mobile or any other carrier for that matter DO NOT know what a Bootloader is and i school them and tell them to pay me via credit to my bill. Because a Bootloader Policy does not Officially exist, there is my argument if i take legal action. Time will tell.....
I will Update the Post with any Updates I receive...
Update 11/25/19
I went to Twitter to rant and rave about my situation which is in the hands of (2) Major Companies, T-Mobile and Google Escalations Level 2 Tech Support. Saturday I was emailied by John Legeres's Assistant from T-Mobile asking me the best time to contact me by phone to rectify the situation. I sent a long email to her explaining everything from the sale the discounts I got on the device, which was over $300 for the down payment and $28 a month for the device. I gave T-Mobile the option 2 bill credit me the difference between getting the device through Google T-mobile. And I will gladly return the unit and get one direction Google that was one of the options I gave them. Because I was given two options 1 return the device within 20 days 2 pay the device off. In the T-Mobile help reps and no idea what they're talkin about saying that after the device is unlocked I will be contacted by the carrier with an unlock code for the bootloader Google phones do not require an unlock code for the bootloader so where they're making this information up or where she's getting this text book information during her "lunch break". Know me personally I just started using Twitter and I use it more for like news and stuff but I never tweet and at T-Mobile help is a Twitter account and I was on there for 5 hours Straight in front of my laptop going back and forth and sometimes waiting 20-30 minutes for a reply I understand their multitasking and dealing with multiple customers but 5 hours but I will say they usually get stuff done that care cannot.
So as of now I reefer reply or a phone call from T-Mobile's John Legeres assistant end I'm supposedly waiting for an email from a level two Tech support rep Google escalations. And I made both parties understand that this is a time-sensitive matter then I will not be stuck with the paperweight.
Also please keep in mind I always purchase unlocked devices since I've been with T-Mobile all I purchased was unlocked devicesn whether OnePlus directly from OnePlus we're international versions from Amazon unless I end up with the carrier version that I can crack I don't do it but something will be done here. I also suggested to the T-Mobile assistant I am emailing that a memo go out to everyone regarding bootloader unlocking what it is what is used for who requested it and so on and so forth. This was the deal I just couldn't pass up matching in Xfinity deal that was provided to me over the phone to consolidate my utility bills and I just heard pixel for nothing down in $28 a month then you got the bright idea to contact T-Mobile to see if they would match it and it took them a week to say yes and speak to different people but they said yes and here we are
Putting aside the merits of your argument in regards to what's right or wrong, which I agree with you btw.
I'm going to predict your stuck with a locked phone if you keep it. Neither the Pixel 2 or 3 ever got unlocked on the carrier versions. Google don't get involved as they offer it up unlocked at a premium. I can't imagine any scenario where a carrier gives a Rats ass about providing help on that front. It is a lose - lose situation for them. It opens up security concerns for their corporate partners and customers and creates a whole new warranty headache with people boning up their phones.
Could you link me to where you see the Verizon 4XL bootloader is still unlockable? Last I heard it was locked and the people who had unlocked it had potentially gotten lucky.
ThisPlaceIsaJoke said:
I purchased a T-Mobile Pixel 4 XL from T-Mobile due to the fact that they were price matching the device with a competitor's offer that contacted me, for the device to be $0 down and $28 monthly. Now because of the situation, i have been speaking to the "Retention" Department, which i found out today, that the department no longer exists.
I ordered the device already having experience with the OG Pixel XL Verizon Variant, which as most Pixel Users know, that if you boot the device for the 1st time with a different carriers SIM Card, the device Registers as a Google Edition Bootloader Unlockable device forever, AS LONG AS YOU BOOT FOR THE 1st TIME WITH A DIFFERENT SIM AND ENTER DEVELOPER OPTIONS TO ALLOW OEM UNLOCKING.
The Pixel 4 XL from T-Mobile and from Verizon ARE 2 TOTALLY DIFFERENT DEVICES... The above process does not and WILL NOT WORK on T-MOBILE Variants.. The WHACKED thing is, Verizon's Variant is Carrier Unlocked from the gate and is supposed to NOT be Bootloader Unlockable. T-Mobile on the other hand, owned by Deutch Telecom and a world carrier, sells the Pixel 4 XL Carrier LOCKEDand Bootloader LOCKED. WTF?
So, i have 18 days to send the device back if :
1) I cant crack it and Unlock Bootloader
2) I have John Legere's Assistant's email and i have emailed her to see if she can do anything. If i must send the device back to TMO to purchase the device directly from Google, and they want to keep me, They can credit my accout the different between the cost of the device from Google and what i would have paid forr the TMO variant.
3) I have been on the phone with Google the last 2 days awaiting a Level 2 Tech Support Supervisor to call me back. When i first got my OG Pixel XL, it was from a buddy, Verizon Sales Rep and i didnt know the Bootloader wasnt unlockable if not done immediatly. Contacted Google and they did a warrenty placement and even upgraded me to a BRAND NEW 128GB Pixel XL!
I have read that the Verizon Pixel 4 XL SIM MOD to unlock the bootloader IS STILL WORKING on the 4XL.
The reason I feel as though T-Mobile should help me is because there are NO Bootloader Unlock Policies in writing, which i asked for on several occassions and all i received back was their Carrier Unlock Policies. 99% of the employees at T-Mobile or any other carrier for that matter DO NOT know what a Bootloader is and i school them and tell them to pay me via credit to my bill. Because a Bootloader Policy does not Officially exist, there is my argument if i take legal action. Time will tell.....
I will Update the Post with any Updates I receive...
Click to expand...
Click to collapse
I have t mobile and I bought my pixel 4xl from t mobile you have to pay the full price from t mobile in order to unlock bootloader my t mobile device is unlock. But you have to wait 40 days in order to get your phone unlock when purchase in full prices. Once you get the pixel 4xl unlock the bootloader will also be unlock. For me it took me 30 days to make it happen.
Why are you talking to Google? Hit up T-Mobile on Twitter or Facebook and they'll sim unlock it if you ask nicely.
Worked for me.
LLStarks said:
Why are you talking to Google? Hit up T-Mobile on Twitter or Facebook and they'll sim unlock it if you ask nicely.
Worked for me.
Click to expand...
Click to collapse
Hey has to pay for his devices full price in order to unlock bootloader
No he doesn't. I didn't.
Customers in good standing can get an override.
If you're in good standing and tell them you're traveling internationally (especially to a country that isn't on their plus list), they'll usually do it from my experience.
brandon5491 said:
If you're in good standing and tell them you're traveling internationally (especially to a country that isn't on their plus list), they'll usually do it from my experience.
Click to expand...
Click to collapse
I'm pretty stuff that is carrier unlock, not bootloader unlock.
CyberpodS2 said:
I'm pretty stuff that is carrier unlock, not bootloader unlock.
Click to expand...
Click to collapse
That's right. I've read that carrier unlock is necessary for bootloader unlock no?
brandon5491 said:
That's right. I've read that carrier unlock is necessary for bootloader unlock no?
Click to expand...
Click to collapse
I didn't know they had any influence on each other, but maybe I'm mistaken?
They don't. The carriers had Google use SIM unlock status as a check for being able to toggle OEM unlocking in dev options.
If you don't like your chances with T-Mobile support, FCC complaints have also apparently been effective at getting an unlock.
LLStarks said:
They don't. The carriers had Google use SIM unlock status as a check for being able to toggle OEM unlocking in dev options.
If you don't like your chances with T-Mobile support, FCC complaints have also apparently been effective at getting an unlock.
Click to expand...
Click to collapse
Your posts contradicts itself.
Sent from my Pixel 4 XL using Tapatalk
There's no contradiction.
My experience matches the experience of others, especially those with OnePlus phones and the Pixel 3A. Chatting with reps worked. May take more than one attempt. You can honest with them about what you want to do with your phone or claim a need to use overseas for a period longer than a temp unlock may allow for. Either way, make it clear that you're a loyal T-Mobile customer.
For other people, depending on your account type, credit class, and overall standing with T-Mobile, this may not work. Calling T-Mobile does not seem to work, ever. Calling Google does nothing.
An FCC complaint is a last resort nuclear option and worked for at least one poster here. Probably not worth it.
Paying off your phone and waiting 40 days is the proper way, but it's also for suckers. You probably also limit yourself to 2 unlocks per year this way. Kinda defeats the purpose of JOD and getting ready for rapid improvements to 5G phones.
aznsensazn29 said:
Could you link me to where you see the Verizon 4XL bootloader is still unlockable? Last I heard it was locked and the people who had unlocked it had po notentially gotten lucky.
Click to expand...
Click to collapse
I can't remember where I seen it but there's a certain process that has to be done it has to be a brand-new out of the unit box never booted. You have to take the Verizon sim out replace it with another carrier Sim. Who did the voice the first time with the other carrier shim when it registers to the network it registers is a Google edition device instead of a Verizon Variant. This method has worked on all pixel models carried by Verizon. This method does not work on T-Mobile because another Sim cannot be registered on the network because it's carrier-locked. Do you have any other questions feel free to p.m. me. If you already booted your phone l o e m unlock in developer options is greyed out you can never bootloader unlock your device Google however will replace the device under warranty with another Verizon unit which most likely would be a new unit they tell you they prepare the units but they do not the unit is too new to have repaired units yet so anything within the first few months of release is going to be a brand new replacement.
williejack619 said:
I have t mobile and I bought my pixel 4xl from t mobile you have to pay the full price from t mobile in order to unlock bootloader my t mobile device is unlock. But you have to wait 40 days in order to get your phone unlock when purchase in full prices. Once you get the pixel 4xl unlock the bootloader will also be unlock. For me it took me 30 days to make it happen.
Click to expand...
Click to collapse
I have no patience for stupid T-Mobile reps I have no patience for stupid people I'm past that and I was sold a device that I was told was told was bootloader unlockable. Clearly explaining the difference between carrier unlock and bootloader unlock. I'm still a little lost on the fact of why VZW Variant is carrier-unlocked with all the other device is being carrier-locked and it's a domestic company yet T-Mobile is global the device is carrier-locked and it just cost them x amount of dollars for a different version of software for that reason. It's all this is another version of firmware for the pixel 4.
T-Mobile isn't even aware that 95% of the Motorola's are bootloader unlockable even the Moto Z3 what exactly are they trying to protect when other devices they carry are boot literal lockable but still carrier-locked.
CyberpodS2 said:
Putting aside the merits of your argument in regards to what's right or wrong, which I agree with you btw.
I'm going to predict your stuck with a locked phone if you keep it. Neither the Pixel 2 or 3 ever got unlocked on the carrier versions. Google don't get involved as they offer it up unlocked at a premium. I can't imagine any scenario where a carrier gives a Rats ass about providing help on that front. It is a lose - lose situation for them. It opens up security concerns for their corporate partners and customers and creates a whole new warranty headache with people boning up their phones.
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Well like I previously said this is a time-sensitive matter to both parties Google escalations and the T-Mobile assistant. And again I will not get stuck with a paperweight whether they like it or not they may be unlocking this phone early. Google support level 1 already said they would replace the device under warranty but it would have to be with another T-Mobile variant which would not do me any good especially with the VZW SIM card swap not working on this model.
CyberpodS2 said:
I didn't know they had any influence on each other, but maybe I'm mistaken?
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Absolutely not it all depends on how its setup if it's set up via firmware or it is a separate component listening device but for example the Moto Z3 is carrier-locked but it is bootloader unlockable through Motorola I know for a fact a bootloader unlock free of them which all bricked when they upgraded from Oreo 2 Pie aka Treble.
ThisPlaceIsaJoke said:
Dude disappoint so be stupid like T-Mobile reps I have no patience for stupid people I'm past that and I was sold a device that I was told was told was bootloader unlockable. Clearly explaining the difference between carrier unlock and bootloader unlock. I'm still a little lost on the fact of why VZW Variant is carrier-unlocked with all the other device is being carrier-locked and it's a domestic company yet T-Mobile is global the device is carrier-locked and it just cost them x amount of dollars for a different version of software for that reason. It's all this is another version of firmware for the pixel 4.
T-Mobile isn't even aware that 95% of the Motorola's are bootloader unlockable even the Moto Z3 what exactly are they trying to protect when other devices they carry are boot literal lockable but still carrier-locked.
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Can someone translate this to English?
LLStarks said:
Why are you talking to Google? Hit up T-Mobile on Twitter or Facebook and they'll sim unlock it if you ask nicely.
Worked for me.
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It will what I did before work for me I hit up Google I had a Verizon variant with the OG Pixel XL they replaced it with a Google edition upgraded model to 128 gig brand new. I only have 20 days so I'm going to hit up anybody that I can that is willing to help. Google is the manufacturer T-Mobile is the carrier both parties are involved

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