V20 available for order on Verizon NOW - LG V20 Guides, News, & Discussion

They haven't officially published the v20 page yet by linking to the page or listing the phone for sale, but I just successfully placed my order so the page works.
Here it is:
https://www.verizonwireless.com/smartphones/lg-v20/
Edit: Maybe hold off on ordering. I got a confirmation email, but when I look up the order status it shows order canceled.

UPSGuy said:
They haven't officially published the v20 page yet by linking to the page or listing the phone for sale, but I just successfully placed my order so the page works.
Here it is:
https://www.verizonwireless.com/smartphones/lg-v20/
Click to expand...
Click to collapse
Confirmed!
Mine is on order, and picking it up in-store tomorrow morning!!

I thought stores didn't get it until the 27th.

Thank you so much if this actually works lol. I just placed mine too and it went through. I got a confirmation email. Maybe look and see if they actually charged your card. They haven't charged mine yet but they did put a pre auth. charge ($1) through to make sure the card worked. I guess we'll see in the coming hours or maybe tomorrow.

Ordered mine.......if I click the link in the email to check status it goes nowhere.......so we'll see.

LiquidHonesty said:
Ordered mine.......if I click the link in the email to check status it goes nowhere.......so we'll see.
Click to expand...
Click to collapse
Yeah mine doesn't either and when I check the orders on my account it isn't showing up. Weird if they actually let you go through all of that and then cancel it instead of blocking it in the first place.

UPSGuy said:
I thought stores didn't get it until the 27th.
Click to expand...
Click to collapse
It's weird, it said "Tomorrow in-store pickup", but the confirmation email said it would be shipped to me.
---------- Post added at 09:15 PM ---------- Previous post was at 09:13 PM ----------
volfan22 said:
Thank you so much if this actually works lol. I just placed mine too and it went through. I got a confirmation email. Maybe look and see if they actually charged your card. They haven't charged mine yet but they did put a pre auth. charge ($1) through to make sure the card worked. I guess we'll see in the coming hours or maybe tomorrow.
Click to expand...
Click to collapse
I just billed my account. And yeah, $14 for next day shipping arriving the 20th.. and then they don't come through? That would suck. My guess is they have a little deadline left to hit next day shipping to get it to people by the morning.
THAT SAID... It wasn't supposed to go online until tomorrow morning.. so perhaps the arrival dates were scripted with a variable of "today's date +1"... and they truly aren't ready to ship until tomorrow. Who knows. Hope not.
---------- Post added at 09:16 PM ---------- Previous post was at 09:15 PM ----------
UPSGuy said:
Edit: Maybe hold off on ordering. I got a confirmation email, but when I look up the order status it shows order canceled.
Click to expand...
Click to collapse
Probably the reasoning I just outlined... damn.

Yep they definitely cancelled the order. Just spoke with a person on there online chat and it said the order had been cancelled. I guess we'll have to wait until at least midnight.

volfan22 said:
Yep they definitely cancelled the order. Just spoke with a person on there online chat and it said the order had been cancelled. I guess we'll have to wait until at least midnight.
Click to expand...
Click to collapse
They had mentioned 2am to me. Oh well. Guess I'll wait another day.
---------- Post added at 09:46 PM ---------- Previous post was at 09:32 PM ----------
volfan22 said:
Yep they definitely cancelled the order. Just spoke with a person on there online chat and it said the order had been cancelled. I guess we'll have to wait until at least midnight.
Click to expand...
Click to collapse
Actually.. looks like mine is still in good standing..
You: OK, I just wanted to be sure. When I click the order, it doesn't bring me to any status, so I couldn't be sure
You: But this order is good to go and will ship overnight?
Jennifer: Yes it's being sent to your home.
Jennifer: Is there anything else I can help with tonight, Yes correct the order is fine and you will have it shipped over night for you.
You: Great, thanks!
Click to expand...
Click to collapse

volfan22 said:
Yep they definitely cancelled the order. Just spoke with a person on there online chat and it said the order had been cancelled. I guess we'll have to wait until at least midnight.
Click to expand...
Click to collapse
I just chatted too and they said they can't see orders until about 24 hours after they're placed?? Odd.....

Anyone know of any way to check into these other order numbers? Ace/Internet Order Number?

I'm on chat with Verizon over my order and it's not showing.. I did receive the confirmation email but my card doesn't have anything pending.
Edit: order was cancelled

It's still 10/19 11:30 EST and the v20 is now showing up in the index of smartphones on page 3, so it's available for anyone to order...
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

UPSGuy said:
It's still 10/19 11:30 EST and the v20 is now showing up in the index of smartphones on page 3, so it's available for anyone to order...
Click to expand...
Click to collapse
I'm on another chat checking status. I'll just order again. If I get two, then I get two.
---------- Post added at 10:37 PM ---------- Previous post was at 10:34 PM ----------
dbornack said:
I'm on another chat checking status. I'll just order again. If I get two, then I get two.
Click to expand...
Click to collapse
Heh.. except now my current device shows that I'm not eligible for upgrade. Still on my chat, seeing what's going on.

I'm gonna wait until tomorrow during business hours and then call the special Online Ordering Department # @ 800 417-3849.

I noticed that if I enter the internet order number it says it's canceled, but if I check by the ACE order# it shows processing still. Who knows...

UPSGuy said:
I noticed that if I enter the internet order number it says it's canceled, but if I check by the ACE order# it shows processing still. Who knows...
Click to expand...
Click to collapse
Where did you check ACE number? I'm on the phone with them now.. they looked up by ACE, saw AN order, but nothing in it. On hold now... I don't care if it comes Friday, I just want to know that it's coming.
Edit: They said there's definitely an order, but it's still processing. Even though I ordered it this evening for Next Day delivery by 10:30a on the 20th ($14.99 Extra), that it DEFINITELY wouldn't be here tomorrow morning. But that it would DEFINITELY be here Friday morning. Not sure how they know all that, but can't even see what I ordered.. lol.
Anyways.. I guess I won't stick around in the AM to see if it shows up.

dbornack said:
Where did you check ACE number? I'm on the phone with them now.. they looked up by ACE, saw AN order, but nothing in it. On hold now... I don't care if it comes Friday, I just want to know that it's coming.
Click to expand...
Click to collapse
Go to your email and click the order status link. In the order# field enter the ace# in the email and your last name. On the next page it will ask for the location code, mine was E247001, the on the next page it shows Status: Processing. *shrug*

UPSGuy said:
Go to your email and click the order status link. In the order# field enter the ace# in the email and your last name. On the next page it will ask for the location code, mine was E247001, the on the next page it shows Status: Processing. *shrug*
Click to expand...
Click to collapse
Yeah, tried that, it just said it was invalid.
I just went through the whole online order process again. It took. Says it will be here Friday morning by 10:30a.
One more day. Oh well.
Good luck gents. Looking forward to my first device in almost two years. Usually I'm the every year, retail price every other year type, but the Droid Turbo has been great.

dbornack said:
Yeah, tried that, it just said it was invalid.
I just went through the whole online order process again. It took. Says it will be here Friday morning by 10:30a.
One more day. Oh well.
Good luck gents. Looking forward to my first device in almost two years. Usually I'm the every year, retail price every other year type, but the Droid Turbo has been great.
Click to expand...
Click to collapse
What does the order status page show for the 2nd order?

Related

[Sprint] u11 Amazon Echo Dot Preorder offer

Has anyone been able to order b their Amazon Echo Dot. The provided link from Sprint, directing to HTC is dead. Is there another link we should be using?
https://www.htc.com/sprint-u11-preorder-offer/
Wrong link, try this:
http://www.htc.com/us/sprint-u11-preorder-offer/
Sent from my SM-G955U using XDA-Developers Legacy app
Thanks. I had the wrong address in my preorder email.
misfit0313 said:
Thanks. I had the wrong address in my preorder email.
Click to expand...
Click to collapse
Did u guys get any info on how to order them?
slyvester7 said:
Did u guys get any info on how to order them?
Click to expand...
Click to collapse
All I got from HTC was an email confirming my email.
misfit0313 said:
All I got from HTC was an email confirming my email.
Click to expand...
Click to collapse
That is all I got too. Buy I am loving the phone.
So after registering at the HTC redemption web site, has anyone actually got a confirmation that they are going to send the coupon codes to order the dots? All I got was an email confirmation email, which when I clicked on the confirmation link took me to a page thanking me for signing up for the HTC newsletter. Seems pretty weird to me.
I just finished putting my information on the offers page for the dots. I got the same thing after subscribing with HTC. It even gives me an opportunity to update my profile for the U11 Redemption so I think from here we simply wait and see
---------- Post added at 03:10 PM ---------- Previous post was at 02:55 PM ----------
calender said:
I just finished putting my information on the offers page for the dots. I got the same thing after subscribing with HTC. It even gives me an opportunity to update my profile for the U11 Redemption so I think from here we simply wait and see
Click to expand...
Click to collapse
This what the page looks like that I referred to earlier:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
calender said:
This what the page looks like that I referred to earlier:
Click to expand...
Click to collapse
Yep. that is the same page I got. Never received anything from them about the Amazon Dots so far. I did email them at the [email protected] address that they list for sending any questions, asking them if the confirmation they mention on the redemption page would be forthcoming or if this subscription email was it. I have not received any response from them to that email, it has been a week. So yea, wait and see I guess.
I have a feeling it maybe due to the 30 day return policy.
aviatordoc said:
I have a feeling it maybe due to the 30 day return policy.
Click to expand...
Click to collapse
makes sense...
I was thinking same thing. Or the 14 day policy even.
Sent from my 2PZC5 using Tapatalk
The form truncated my MEID. Got email yesterday to update, complained about broken form. Form is now fixed and HTC replied that my MEID is correct. Y'all might want to check your registrations.
ratwerks said:
The form truncated my MEID. Got email yesterday to update, complained about broken form. Form is now fixed and HTC replied that my MEID is correct. Y'all might want to check your registrations.
Click to expand...
Click to collapse
It did mine also. Thanks for the heads up.
ratwerks said:
The form truncated my MEID. Got email yesterday to update, complained about broken form. Form is now fixed and HTC replied that my MEID is correct. Y'all might want to check your registrations.
Click to expand...
Click to collapse
I received an email about the incorrect MEID as well. Just updated.
"Your redemption code for the Amazon website will be sent you via email starting July 7th."
I hope everyone gets their code tomorrow.
Has anybody received their code? I don't think I made the cut.
None here yet????
Sent from my 2PZC5 using Tapatalk
levelrey said:
Has anybody received their code? I don't think I made the cut.
Click to expand...
Click to collapse
I haven't received anything since they requested an updated MEID Decimal. Starting to have doubts myself and I received the U11 almost a week before the official release. I honestly couldn't of pre-ordered any better.?
I have called HTC a couple of days ago when I was having doubts about the code coming in and when I talk to them she to also told me to go redo my meid and that I should receive a code within the next 10 days after I do that hopefully that helps ease the mind of everybody. And if it's not here on the 9th day I am going to call them back to figure out what's going on.

has the UK oneplus website crashed for anyone else?

Has anyone else had an issue buying the oneplus 6 from their website. It won't let me go to checkout and keeps telling me to add to cart. And nothing else
+1
"Uh oh... there was an error with your payment
service busy" is the message I keep getting. Its been over 20 minutes since I first tried to pay and I'm not getting any further than that message.
same here added to cart wont let me check out . have 30 mins before it gets out of cart then it will be later date
What a joke.. same here after 40 mins
keep trying - worked for me after 7th attempt.
is pay pal working on there?
same for me. Very unhappy as its not got 4 orders processing.. and i cant pay for any of them!!
---------- Post added at 10:47 AM ---------- Previous post was at 10:47 AM ----------
slonn said:
keep trying - worked for me after 7th attempt.
Click to expand...
Click to collapse
7th attempt at paying? Or 7th new order?
hltbest said:
same for me. Very unhappy as its not got 4 orders processing.. and i cant pay for any of them!!
---------- Post added at 10:47 AM ---------- Previous post was at 10:47 AM ----------
7th attempt at paying? Or 7th new order?
Click to expand...
Click to collapse
i just kept hitting the Pay Now button. The first times i got an odd message about a spaceship not being down to earth yet
Ive been hitting it for 50 minutes. All i get now is secure-gateway.hipay-tpp.com is currently unable to handle this request.
ok payment has been taken out but on there site says pay now?
SAMVREMIX said:
Has anyone else had an issue buying the oneplus 6 from their website. It won't let me go to checkout and keeps telling me to add to cart. And nothing else
Click to expand...
Click to collapse
Nah when I ordered the phone it went through easy but then when I ordered a case 2 minutes later it really struggled had to try 3 or 4 times before it would let me pay.
Looks like there are 2 phones ordered on my account. One is paid for but the other has a Pay Now button. Guess the server messed up. Don't mind too much as long as they don't hold the order for the one that was paid
it worked in 8th-9th attempt
Has any of you guys paid for order and still says pay now on account ? i have checked bank ac and they have taken payment out
In Spain website you can purchase OnePlus 6 without any problem. Fast and accuracy. Tested 2 minutes ago.
Greetings from Spain.
now its showing cancelled what a joke
pro4ever said:
now its showing cancelled what a joke
Click to expand...
Click to collapse
Mine is too, but the money has been taken from my account!
Logged a ticket with them as phoning them you get two rounds of finding an agent and calls maybe logged then it hangs up
Can't even order yet till edt 10 in one hour. Can't wait.
Mine has been cancelled also, even though payment was successfully taken
pro4ever said:
now its showing cancelled what a joke
Click to expand...
Click to collapse
Mister-C said:
Mine has been cancelled also, even though payment was successfully taken
Click to expand...
Click to collapse
I logged a ticket on the support portal and they have came back with
Hello There,
Thank you for contacting OnePlus customer support. My name is Sydney and I will be assisting you for today.
I understand that although your order was canceled, the payment was still removed from your account. I understand how frustrating it is to have your order canceled and have already paid for it.
Just wanted to clarify that our orders are automatically canceled if payment has not been completed within the hour. Looking at your order details it seems that the payment was not able to go through to our database.
Just wanted to ask what mode of payment did you use to process the payment. Looking forward to hearing from you soon,
Regards,
Sydney

Uk shipping date?

Anyone know when they'll be shipping the ones that have been preordered in the UK?
A couple of websites are saying 25th of may but Asus themselves are just saying they're waiting for stock from the manufacturer and won't give us a date.
twistedvegan said:
Anyone know when they'll be shipping the ones that have been preordered in the UK?
A couple of websites are saying 25th of may but Asus themselves are just saying they're waiting for stock from the manufacturer and won't give us a date.
Click to expand...
Click to collapse
If I try to pre-order the Zen 6 from Asus's website it says it'll ship the week of 9th July. UK btw.
Just chatted to Asus customer support. Date of 9 july isn't right - they will know today when stock is arriving and will be updating shipping date at some point today, with preorders also updating and going out as soon as stock arrives.
TheCookieButter said:
If I try to pre-order the Zen 6 from Asus's website it says it'll ship the week of 9th July. UK btw.
Click to expand...
Click to collapse
If you look at the booking steps carefullu, it says 9th July 2018 (not 2019). So it is confusing.
Pre-order starts today.
Link here
---------- Post added at 11:30 AM ---------- Previous post was at 11:28 AM ----------
TheCookieButter said:
If I try to pre-order the Zen 6 from Asus's website it says it'll ship the week of 9th July. UK btw.
Click to expand...
Click to collapse
One of the step in Pre-Order form says that shippig starts from 09th July 2018 (not 2019). Confusing.
---------- Post added at 11:31 AM ---------- Previous post was at 11:30 AM ----------
Pre-order starts today.
Link here
One of the step in Pre-Order form says that shippig starts from 09th July 2018 (not 2019). Confusing.
---------- Post added at 11:32 AM ---------- Previous post was at 11:31 AM ----------
Pre-order starts today.
Link here
One of the step in Pre-Order form says that shippig starts from 09th July 2018 (not 2019). Confusing.
hello
as you can see here in post 1 , i have it since yesterday ( sended from Asus Netherlands )
https://forum.xda-developers.com/zenfone-6-2019/how-to/zs630kl-firmware-t3932221
regards
smohanv said:
If you look at the booking steps carefullu, it says 9th July 2018 (not 2019). So it is confusing.
Good spot, I've checked back several times and didn't once notice that, but you are right.
Click to expand...
Click to collapse
yakapa40 said:
hello
as you can see here in post 1 , i have it since yesterday ( sended from Asus Netherlands )
https://forum.xda-developers.com/zenfone-6-2019/how-to/zs630kl-firmware-t3932221
regards
Click to expand...
Click to collapse
When you ordered your phone do you know what the shipping date was written as in the checkout? Asus support in the UK said it'd be updated today but it hasn't been yet, curious if yours was different.
Also, how long was it between your order and delivery?
@TheCookieButter
same for Asus Fr
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TheCookieButter said:
When you ordered your phone do you know what the shipping date was written as in the checkout? Asus support in the UK said it'd be updated today but it hasn't been yet, curious if yours was different.
Also, how long was it between your order and delivery?
Click to expand...
Click to collapse
There's no estimated shipping date on my receipt, and the Asus store is still showing 9 July 2018. Hoping this gets updated early next week.
After a terrible customer service experience with an asus Chromebook I swore I'd never buy an asus product again, but this phone was just too tempting to replace my op3t. I hope I don't regret my weakness ?
jeremyet said:
After a terrible customer service experience with an asus Chromebook I swore I'd never buy an asus product again, but this phone was just too tempting to replace my op3t. I hope I don't regret my weakness
Click to expand...
Click to collapse
I need a phone soon-ish but I can't bring myself to pay £500 without an actual date. Shipping date hasn't been updated despite what ASUS support said, so guess I have to wait and see on Tuesday because of bank holiday. At least I'll get to see K20 in time.
Hmmm - now the asus UK page is showing 'Out of Stock' and not allowing any further orders. Looking at my receipt there was no delivery date mentioned. Will wait until tuesday before contacting asus support again...
jeremyet said:
Hmmm - now the asus UK page is showing 'Out of Stock' and not allowing any further orders. Looking at my receipt there was no delivery date mentioned. Will wait until tuesday before contacting asus support again...
Click to expand...
Click to collapse
I hope that is wrong or they just put a placeholder stock number in that has run out, especially since support said they were still waiting for 'stock expectancy' from Asus. If you do contact them report back here, please, very interested to know what's going on with stock / delivery dates. Never thought I'd be annoyed by a bank holiday
jeremyet said:
Hmmm - now the asus UK page is showing 'Out of Stock' and not allowing any further orders. Looking at my receipt there was no delivery date mentioned. Will wait until tuesday before contacting asus support again...
Click to expand...
Click to collapse
Oh this doesn't look good. I was thinking they were quiet because it's the bank holiday weekend. But it seems they are not absent and actually made changes over the weekend.
I never got a delivery date when I pre-ordered. Still no further emails from them, despite writing to them.
subhani said:
Oh this doesn't look good. I was thinking they were quiet because it's the bank holiday weekend. But it seems they are not absent and actually made changes over the weekend.
I never got a delivery date when I pre-ordered. Still no further emails from them, despite writing to them.
Click to expand...
Click to collapse
Like previous reply said, probably just a placeholder stock figure. Hopefully we will get an update after the bank holiday.
I got an email today from asus customer support, still not able to provide a shipping date.
gavinfabl said:
I got an email today from asus customer support, still not able to provide a shipping date.
Click to expand...
Click to collapse
Hey Gavin. Are you coming from the P20 Pro too?
subhani said:
Hey Gavin. Are you coming from the P20 Pro too?
Click to expand...
Click to collapse
No. Had a stack of phones in between. Currently have a OnePlus 7 Pro, P30 Pro, S10+, Honor 20 Lite and I can borrow my wife's iPhone XR
gavinfabl said:
No. Had a stack of phones in between. Currently have a OnePlus 7 Pro, P30 Pro, S10+, Honor 20 Lite and I can borrow my wife's iPhone XR
Click to expand...
Click to collapse
Looking forward to your camera comparison.
Just got this too
No stock for customers but plenty of units available for 'influencers' to post the same old ****e reviews.
Really poor that they can't even give an ETA but yet take full payment.

Did anyone order through Amazon Pre-order and receive their phones?

So, mine is a sad Amazon experience. I ordered through Amazon Pre-order on the 15th for a delivery on the 23rd. White 128GB with 2 day shipping. As of this morning, still showing arrival by the 23rd at 8pm, so I called to find out why it has not shipped and they said there seemed to be something wrong with my payment but could not tell me what it was as I have literally used the same purchase process and payment method for 7 other transactions this week. THEN, while I am hold with them as they research, my shipping date changes to January 9th. No one can tell me what happened and even a supervisor could not get the situation corrected. They mentioned not having supply (meaning no one got this particular model), but i really think someone just screwed up on my order and changed something and could not change it back.
So, did anyone who pre-ordered from Amazon get a white 128GB Pixel 4 XL?
Sorry to hear that, bud. This is exactly why I ordered through google, directly. Having another middle man between me and my device isn't gonna happen anymore. Hope you get it sorted.
ZeroKool76 said:
Sorry to hear that, bud. This is exactly why I ordered through google, directly. Having another middle man between me and my device isn't gonna happen anymore. Hope you get it sorted.
Click to expand...
Click to collapse
I did I ordered it from Google. Nov 4 now....
It will probably come a bit sooner. My initial date was the 31st / 1st, but it's due to be here on the 24th, now
I spoke to rep yesterday about my order too. She said it will definitely be arriving on the 23rd blah blah blah. Today at 1:11 pm my credit card was charged so I thought I would get an email stating it was shipped but nada
edit: Now delivery is Thursday. Shipped from Washington.
aaronc_98 said:
I did I ordered it from Google. Nov 4 now....
Click to expand...
Click to collapse
ZeroKool76 said:
It will probably come a bit sooner. My initial date was the 31st / 1st, but it's due to be here on the 24th, now
Click to expand...
Click to collapse
Myen went from November 7th now it's in transit will be here this Thursday
WoZzYDoesitbest said:
Myen went from November 7th now it's in transit will be here this Thursday
Click to expand...
Click to collapse
I really hope that's the case, I assume you're talking about the Google store...
I received my orange XL from Amazon today. Good luck!
I received mine today as well from Amazon
I got my XL from Google yesterday (22nd), was originally told it would be today (23rd) or tomorrow.
amazon order received on 22nd by noon
I pre-order 64 GB - Orange - XL. Was supposed to be delivered today. And its in same state as OP, still says coming today but is not even shipped. I am worried now. I am contacting amazon immediately.
Update : Same ****ty service ... they wont ship it, they said they will ship it when its in stock. Also, since they shipped the gift card with it, they charged me $100 bucks for it and I cant return that .... I am never going to order from amazon again.
Update 2 : Found the white -64gb XL on best buy for pickup tomorrow. Hopefully would get it tomorrow.
So has anyone received a white 128 GB from Amazon?
It looks like they have stopped selling the Pixel 4 / XL now, and no longer have any Amazon buying options. I would say someone screwed up somewhere...
Here is the email I received from Amazon. Arriving tomorrow. They definitely dropped the ball with this phone launch.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Finally arrived yesterday at 6:30 pm after numerous calls to Amazon to make sure it was going to be delivered.
aaronc_98 said:
I really hope that's the case, I assume you're talking about the Google store...
Click to expand...
Click to collapse
Yes
amazon screwed me over also.I called twice to make sure order was on time, ordered on the 16th, was assured it would be on time.today when i got a revised date of nov 16 i called finally got to a supervisor he gave me a $50 credit ,reimbursed me for the gift card and the $7.99 case I bought.still really pissed!
buckless said:
amazon screwed me over also.I called twice to make sure order was on time, ordered on the 16th, was assured it would be on time.today when i got a revised date of nov 16 i called finally got to a supervisor he gave me a $50 credit ,reimbursed me for the gift card and the $7.99 case I bought.still really pissed!
Click to expand...
Click to collapse
mine is even worse, there now telling me I cannot cancel the order because I received the gift certificate. I notice now Amazon has actually stopped selling this phone so someone must have really screwed up... This is an Amazon nightmare
Im curious, why are people buying it from 3rd party distributor's? I don't want to rub in what I have already stated, but this wouldn't have happened had you gone straight to Google. If you have the money, I don't understand the issue. All that extra risk to possibly save a day or two or shipping doesn't seem worthwhile to me. Sorry for those that have learned this lesson the hard way.
ZeroKool76 said:
Im curious, why are people buying it from 3rd party distributor's? I don't want to rub in what I have already stated, but this wouldn't have happened had you gone straight to Google. If you have the money, I don't understand the issue. All that extra risk to possibly save a day or two or shipping doesn't seem worthwhile to me. Sorry for those that have learned this lesson the hard way.
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I think it was because they were offering a $100 gift card without an expiration possibly. Google was offering $100 for the Google Store with a January expiration date.
ZeroKool76 said:
Im curious, why are people buying it from 3rd party distributor's? I don't want to rub in what I have already stated, but this wouldn't have happened had you gone straight to Google. If you have the money, I don't understand the issue. All that extra risk to possibly save a day or two or shipping doesn't seem worthwhile to me. Sorry for those that have learned this lesson the hard way.
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My original order was with Google but the more I thought about it, I didn't want $100 gift card to Google store cause I don't want anything from there. Rather have $100 gift card at Amazon.

Question Samsung Care+ Free Year

I see in the members app where you can get care+ for a year if you pre ordered but when I tap the button nothing happens. Anyone know how to get the free year?
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Try directly via Browser/PC: https://www.samsungcareplus.com/
Puddingpanzer said:
Try directly via Browser/PC: https://www.samsungcareplus.com/
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That gives me a "you are no longer eligible to enroll in Samsung care+" message. You think they are making us wait until the actual release date of the 27th before it goes live?
Edit: Samsung said it will go live on the official launch the 27th.
It's the same offer in my country, but it says "Samsung care+ not available in your country".
ione2380 said:
It's the same offer in my country, but it says "Samsung care+ not available in your country".
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Try tomorrow once the official launch hits.
TechOut said:
That gives me a "you are no longer eligible to enroll in Samsung care+" message. You think they are making us wait until the actual release date of the 27th before it goes live?
Edit: Samsung said it will go live on the official launch the 27th.
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Did you order directly from Samsung? If so, you had to add it to the order.
Unfortunately, I played this game with the Note 20 Ultra. Not adding it to the order claimed I could go into the Members app and add it for up to 30 days. After some extensive research, I found out that it could ONLY be added to the order or it "expired" and not even support could get it added.
It also wasn't actually available until after the release and then there was a slight delay (48 hours or so), much like it was a game release. I never did get it added, but that was the initial excuse support gave for not being able to add it.
twistedumbrella said:
Did you order directly from Samsung? If so, you had to add it to the order.
Unfortunately, I played this game with the Note 20 Ultra. Not adding it to the order claimed I could go into the Members app and add it for up to 30 days. After some extensive research, I found out that it could ONLY be added to the order or it "expired" and not even support could get it added.
It also wasn't actually available until after the release and then there was a slight delay (48 hours or so), much like it was a game release.
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They checked and told me I would be eligible to add it tomorrow
TechOut said:
They checked and told me I would be eligible to add it tomorrow
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As long as it is on your receipt, you should be fine.
twistedumbrella said:
As long as it is on your receipt, you should be fine.
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I didn't add it when I ordered. But the app says you have 30 days to redeem it. There is a button specific for pre order customers
TechOut said:
I didn't add it when I ordered. But the app says you have 30 days to redeem it. There is a button specific for pre order customers
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Hopefully it works out this time or they fixed the terms because last year, they were making the same claim and it ended up only being available if you purchased them together.
twistedumbrella said:
Hopefully it works out this time or they fixed the terms because last year, they were making the same claim and it ended up only being available if you purchased them together.
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I wasn't questioning whether or not they made the claim. I had the same thing through the 10 different support conversations. I hope they do things differently this time, but I have no doubt you will invest the same amount of time I did.
twistedumbrella said:
I wasn't questioning whether or not they made the claim. I had the same thing through the 10 different support conversations. I hope they do things differently this time, but I have no doubt you will invest the same amount of time I did.
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Says on the app it's during order only. I asked they won't honor it. But whatever I was paying on it for my S21 Ultra so I canceled that since I sold it and will pay for it for the Z Flip so not like I'm really out any extra
Did it work for you? I've registered mine on 25th Aug. without problems (germany), purchased directly at samsung
TechOut said:
Says on the app it's during order only. I asked they won't honor it. But whatever I was paying on it for my S21 Ultra so I canceled that since I sold it and will pay for it for the Z Flip so not like I'm really out any extra
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If it didn't arrive yet, you could try contacting support and telling them you thought you clicked the button to add it. They may still be able to edit the order. The mistake I made was waiting until it arrived to decide I should add it. By then, the order was already complete.
twistedumbrella said:
If it didn't arrive yet, you could try contacting support and telling them you thought you clicked the button to add it. They may still be able to edit the order. The mistake I made was waiting until it arrived to decide I should add it. By then, the order was already complete.
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They wouldn't.
I have the same problem, I had to add it on my cart and check out which I didn't... but the rep was kind enough to send me a $60 credit to use on samsung.com.. I ended up using it towards a watch watch 4.. Samsung care is pretty lame anyway the deductibles are way too high for screen replacement. I'll take my chances with the one year manufacturer's warranty.
Let's hope the hinge is made to be durable. The repair shops are trained to find a reason to call it accidental damage.
i waited out the preorder period to avoid Members app or Samsung account. After the release, the benefits are similar, but without that privacy annoyance. However, there's a price to pay for Care+ at least for first 2 weeks (to make sure preorder people feel privileged). The old Z models still receive free Care+ until today. I expect the same conditions to reapply for ZFlip3/ZFold3 soon. The display repair price is up to 1000$ so the manufacturer should still provide extra backing.
doggydog2 said:
i waited out the preorder period to avoid Members app or Samsung account. After the release, the benefits are similar, but without that privacy annoyance. However, there's a price to pay for Care+ at least for first 2 weeks (to make sure preorder people feel privileged). The old Z models still receive free Care+ until today. I expect the same conditions to reapply for ZFlip3/ZFold3 soon. The display repair price is up to 1000$ so the manufacturer should still provide extra backing.
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You save $100 with the Care+ plan. Screen repair is around $400.

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