Where are the Pre-Orders for the Gear S2 - Samsung Gear S2

I am really excited like most of you to get a Gear S2. Where can you pre-order the Gear S2? It is supposed to be released on Friday but I havn't found one place where we can pre-order one. Has anyone else seen where we can pre-order from?

I havent. Still eagerly awaiting to pre-order (In the US)

gshaw1967 said:
I am really excited like most of you to get a Gear S2. Where can you pre-order the Gear S2? It is supposed to be released on Friday but I havn't found one place where we can pre-order one. Has anyone else seen where we can pre-order from?
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If you noticed the bestbuy.ca website pushed the release date to 16 October. Delay???
Sent from my SM-N910V using XDA Free mobile app

Could be a delay, too many preorders for their stock, or an error...

I can't believe that if it does get released this week, that no one is offering pre-orders nor any actual confirmation of release date here in US.

dja2k said:
I can't believe that if it does get released this week, that no one is offering pre-orders nor any actual confirmation of release date here in US.
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I'm with you on this. Release day is supposed to be 3 days from now and Samsung still hasn't officially post the prices or date in the US. I don't see this happening in 3 days if none of this has been officially announced by Samsung yet. I see a delay in our future. Maybe on Friday they will announce the real release date and price?

Can it really be considered a delay if they never announced pricing or a release date?

It is strange that this isn't any pre-ordering for the device, but I keep reading that the device will be on sale tomorrow. I guess that I'll just have to go to Best Buy at 11 tomorrow. I want the Classic!

gshaw1967 said:
It is strange that this isn't any pre-ordering for the device, but I keep reading that the device will be on sale tomorrow. I guess that I'll just have to go to Best Buy at 11 tomorrow. I want the Classic!
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BestBuy all around Los Angeles area open at 10am. I plan on swinging by to pick up a gray/black sport tomorrow morning.

I've called a couple bestbuys and Samsung and no one has a clue if it will be available to buy in stores tomorrow.
I haven't even seen it on a retailers website yet.

I just left best buy and the one here has them and will release them tomorrow. However, they said that they only have the Sport and the Classic will not be available until the 9th. Darn.

nice, well hopefully the bestbuys near me get stock.

All of my local Best Buy stores say that they have the S2 in Black available (non-Classic). The White one and the Classic are unavailable at any stores near me. I ordered one for in-store pickup today! Go to the BestBuy page, and search for Gear S2!

Yup, Best Buy Union Square only has the sports (one left!), guess the classic is delayed....
---------- Post added at 12:26 PM ---------- Previous post was at 12:22 PM ----------
PS Macys Herald Square has them, but again only the sports... And Amazon has nothing !

I went to BB yesterday and talked to a Samsung salesperson. He did not want to show me what he had but, I think he mentioned he has the white one. Now after checking BB website and pulled up same store near me it says black sports one is available ( able to add to cart). White and classic are labeled coming soon. I'd like to know if Classic is in short supply or will not ship until Oct 9th like someone mentioned.

I still called BB today at 10am and confirmed that they only have black sport type S2 in stock. BB inventory system is correct for S2.

I went to Best Buy today also and wasn't able to get anything but the Black Sport. I went ahead and bought the Black Sport, knowing that I can exchange it in the next 45 days. Best Buy again, said they didn't get any Classic watches

Got the sport from best buy today, the Samsung guy told me they should be getting the classics in next week but he wasn't positive. I plan on maybe exchanging it it it does come out within 2 weeks. Also got a free T-shirt from them which was pretty cool lol
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I'll wait for the 3 G version. But they really should add the 3g version in the classic variant and not just the sport. May be a deal breaker for me.
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Related

Fuze release dates and locations

Speculations and Info for Fuze Release
Yeah, speculate.
Kraize92 said:
Update on cali stores! Called a bunch more and here is the new info
Placerville - Sells tomorrow
Emeryville - Selling now
Mountain View - Selling tomorrow
Cupertino - Still questionable. But is supposedly selling them today and will if you go in-store. (Don't call)
Manteca - Sells tomorrow (Has in stock but wont sell till tomorrow. First come first serve)
Modesto - Sells tomorrow (Has in stock but wont sell till tomorrow. First come first serve)
Stockton (All 4 stores) - Sell Wednesday
Tracy - Not here yet. Should be in stock by end of week.
Click to expand...
Click to collapse
Feel free to post your speculations and release dates here. We can also use this thread to let each other know what stores has the device in your area. Please be kind to each other...and happy posting.
wow, that was fast. I think I'll now be jumping on the Friday, November 7th bandwagon, but i hope that my friend gets it in sooner.
Captain_Throwback said:
wow, that was fast. I think I'll now be jumping on the Friday, November 7th bandwagon, but i hope that my friend gets it in sooner.
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A guy on AT&T forums just posted this:
"Guys,
Just kick up your feet and don't worry about the phone for now. It will eventually be at your local stores for you to enjoy, and it will be so worth the wait.
Guys.. Just think Thanksgiving. VERY close to Thanksgiving. I'll leave it at that.
Take it or leave it."
ya know, I think I am gonna stick with the 11/11 date that my wife told me about last week.
..so that's my bet... 5 pesos on 11/11
My local store told me less then a week. ;\
I was just told they were expecting it very, very soon. In a matter of days.
I don't believe we will see it until the week of the 24th as well. No stores have gotten any preliminary info and that is a pretty telling sign right there.
I wonder if the Fuze will be a part of any black friday deals. I would doubt it if just released that week. I would like to see it more in the $250 range because I don't think it is worth $350 and waiting 10 weeks for the 50 rebate, but I will probably ending up spending it anyway and dumping the Tilt on Ebay.
well given how they are releasing phones the epix came out like two weeks or a week ago bold came out today so i give the fuze another week or two it's definately coming out in november though
youngbusiness19 on the AT&T forums reported that he was able to get one from a store in Ohio.
Can anyone else confirm that they've obtained one?
wmm said:
This one doesn't have a date in the title, so it won't go obsolete regardless of how long AT&T waits to intro the phone.
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yeah, so it will still be vaild for easter
I just called a local store in Indy and was told "We don't know when it'll be in. It's been delayed I think. I'm the manager and I would know!"
If he's the manager and "would know," he should be able to tell me and not just "think."
A little different answer
Not really important but... I called a major store in Denver. Lady has known of it some time as her job is dealing with new releases. She said that they were supposed to have displays up already but the materials are not in so they are behind schedule. She expects it any day. Also a sales person is getting trained on it tomorrow and hopes to know more then. Only significant thing is that they knew of it and were supposed to have displays up by now.
this sucks. im pretty sure black friday week is right. they dont want to have to put it on discount probably
guy at my local store who has been letting me know just said thats when they will get it
I just called a local store in Queens for the billionth time today and they don't know when its coming but it will be coming sometime in the future.
Black93300ZX said:
If I worked at an AT&T store I'd just answer the phone with "We don't have the Fuze, if you're from XDA please leave me alone, is there anything else I can help you with today?"
It seems everyone on here is calling every store within 20 miles of them.
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im calling within 50 cause theres so few around here
Employees in Huntington Beach, CA store said next week.
I still say it has to be sooner than 11/25 because that is when the ATT rebate ends. And why would they include the Fuze in it if the phone isn't even going to be released by then. So I say it can't be Black Friday (11/28).
I was told next week... though previously told today... as far as black Friday and not wanting to discount it, well... they're in control... they can release it tomorrow and that doesn't mean they have to discount it. So, I don't see any reason they'd have to wait until then.
renegadebmw said:
I still say it has to be sooner than 11/25 because that is when the ATT rebate ends. And why would they include the Fuze in it if the phone isn't even going to be released by then. So I say it can't be Black Friday (11/28).
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ahh good point. . .
I was actually thinking the same thing as black. how annoyed must the ATT people be at the release of any new phone. . . .
people stopping in, calling in ... would drive me nutz.

XDA I have news for you!

So I've been tweaking out about this damn phone and finally called Best Buy. I was told very firmly "Pre-orders are being accepted tomorrow (Sunday) for $50, first come first serve, and the phone is scheduled to be released on Valentines Day".
No bull****, I didn't have to play dumb, just simply asked if I could come in and buy the Thunderbolt tomorrow.
So Best Buy is clearly rolling hard on their own with this phone while VZW is hush hush. Clearly it's possible it could be pushed back, but at the very least pre orders will be starting tomorrow. Which is pretty dope.
See y'all at Best Buy.
once pre-orders start at best buy products typicaly launch soon.
also this is old news
I know I know I just feel powerful for calling and getting concrete info
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Nevermind.... I can't bill the upgrade phone to verizon. I am looking to get two of them one for me and my girlfriend.
So hopefully I can get it from verizon without it being sold out.
You can't preorder if its an upgrade????
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atpjoe said:
You can't preorder if its an upgrade????
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Who said that?
That's what I got out of coolsilvers post...I could've misinterpreted
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I think he said he couldn't bill the upgrade to VZW if he got it at BB.
Sent by my Droid Incredible
yea if you buy it at best buy you pay the price of the phone to best buy
nice news lmao
"First come, first serve" - Makes no sense on a pre-order. Your not getting anything tomorrow...they are PRE ordering yours. So, you definitely will get one if you pre-order.
I think they only can receive a certain amount of them so it seems to make sense.
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first come first serve as in pre-orders get priority in getting the phone, and they won't hold a pre-order sale for you
I pre ordered and no one had even tried when I got there. Literally the first on to pre order :-D
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atpjoe said:
So I've been tweaking out about this damn phone and finally called Best Buy. I was told very firmly "Pre-orders are being accepted tomorrow (Sunday) for $50, first come first serve, and the phone is scheduled to be released on Valentines Day".
No bull****, I didn't have to play dumb, just simply asked if I could come in and buy the Thunderbolt tomorrow.
So Best Buy is clearly rolling hard on their own with this phone while VZW is hush hush. Clearly it's possible it could be pushed back, but at the very least pre orders will be starting tomorrow. Which is pretty dope.
See y'all at Best Buy.
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Cool. I preordered mine today at BB and they told me that I could pick it up on Valentine's day as well.
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Eh, I'm waiting till Verizon has it, i asked BestBuy if they did 1 year contracts or full retail price if you can't upgrade and the answer to both was nope.
i did confirm though that they do have accessories already on sale, like the ones leaked on AndroidCentral by Platinum Series (aka Seidio)
also, don't go by any handset reviews until after HTC's MWC event, i have a feeling some features are hidden to preview blogs until its announced, namely the Htcsense.com features which are currently not working on preview handsets. Pocketnow seems to be having similiar problems with the Inspire 4G saying that it doesn't have access to download anything from the website hub. i think its because:
1. The website isn't fully launched yet nor does it have either of these phones as supported phones on the website, Yet.
2. HTC is likely to launch the new website on the 13th, the same date as the launch of Inspire and there event at MWC where its likely they'll announce new features for the website too (one can only dream anyway, if you recall the teasers in December early November they were touting regarding music and video support via the cloud, aka Htcsense.com which was later confirmed as an upcoming feature. and with Verizon touting media playback as a feature for LTE handsets, alongside of Netflix and other media features via LTE.
We can only hope that the launch event is soon and that the Thunderbolt gets a proper launch, they screwed up on the Droid Incredible launch and didn't support it at all, so i hope since this being there first 4G phone that we'll see huge support from Verizon and third parties.
superchilpil said:
I pre ordered and no one had even tried when I got there. Literally the first on to pre order :-D
Sent from my Incredible using XDA App
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Same here. Actually, I was the one that made them aware that the TB was going on pre-sale to day. They said they were so busy getting the iphone ready that they had no clue the TB was going on pre-sale. HA!
NCX Designs said:
Eh, I'm waiting till Verizon has it, i asked BestBuy if they did 1 year contracts or full retail price if you can't upgrade and the answer to both was nope
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Every phone at BB can be purchased outright without a contract. Don't let a misinformed salesperson tell you otherwise.
jimmypopulous said:
Every phone at BB can be purchased outright without a contract. Don't let a misinformed salesperson tell you otherwise.
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thats good to know, although when i even asked them if Verizon will be getting it too or if it'll be an exclusive (just for kicks) they answered "to be honest, i don't know for sure at this point but so far yes its an exclusive" and they also added that "even with Verizon i know that some of there upcoming handsets they won't allow you to get a 1 year contract" lol can you see through that bunch of bull or is there not enough two-ply to wipe it away, i never was a fan of bestbuy's salespeople, they lie through there asses just to get a sale.
does anyone know if you can put down more than $50 towards the purchase if your going to be paying full retail?
NCX Designs said:
thats good to know, although when i even asked them if Verizon will be getting it too or if it'll be an exclusive (just for kicks) they answered "to be honest, i don't know for sure at this point but so far yes its an exclusive" and they also added that "even with Verizon i know that some of there upcoming handsets they won't allow you to get a 1 year contract" lol can you see through that bunch of bull or is there not enough two-ply to wipe it away, i never was a fan of bestbuy's salespeople, they lie through there asses just to get a sale.
does anyone know if you can put down more than $50 towards the purchase if your going to be paying full retail?
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Yes but you will be given two giftcards, because the first can only be pre-loaded with 50 dollars with the sku they scan.
Also most all phones can be sold outright. But during a phones initial launch best buy reserves the right to sell phones only to customers do upgrades/new activations. That's why I told people to confirm with the store they bought from as if they can buy it out right.

What is the real release date for the S2 Classic?

Does anyone know the real official release date of the S2 Classic? I know a few people got them from Best Buy and Macy's but neither of them have any in stock now it seems. Samsung has royally screwed up the release of this watch. When I tried Best Buy one time it said October 21st, but now it just says "Coming Soon". Any ideas or clues?
Macy's is showing in stock for me, and Best Buy was in stock this past week but not anymore.
Yeah release date has passed just low on stock is what i would say. Some of my bestbuys have them but not all.
in spain classic version resease at 23th october
Niap said:
Macy's is showing in stock for me, and Best Buy was in stock this past week but not anymore.
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Macy's says in stock, but when you click checkout it says product is unavailable. I've tried to buy it three times over the phone, but it won't go through. Best Buy Canada website says the classic and white version will be available on October 30th, so I maybe that is when.
I ordered mine from Samsung on the 2nd, and it hasn't shipped yet. I called customer service last week and they said it would ship the 21st.
Samsung website has recently changed from 3 to 4 weeks to 1 to 3 business days for the classic as well, which matches the 21st.
ryanpope said:
I ordered mine from Samsung on the 2nd, and it hasn't shipped yet. I called customer service last week and they said it would ship the 21st.
Samsung website has recently changed from 3 to 4 weeks to 1 to 3 business days for the classic as well, which matches the 21st.
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Thanks for the info. Macy's told me they ship on the 21st and I saw that date at Best Buy one time as well. I guess they are finally getting full inventory.
Hopefully, I have had such a hard time buying this watch i'm not sure it's worth it anymore haha. I mean I love everything about the GS2, but this out of stock BS is insane.
they're in stock. on samsung website.
I went to the Macy's at South Coast Plaza here in the OC and they had the black S2 and Classic in stock and on display.
I didn't like how rough the leather band was. It was hard to strap the watch on and take it off, especially compared to the S2. Also, the screen is noticeably smaller than the S2. Glad I got to see it in person.
I'm definitely getting the silver S2 3G version in November.
Sent from my SM-N910C using Tapatalk
By the time this watch is in stock anywhere something newer and better will be out. I don't even know if I want it anymore. The 21st is here and still no word on availability. Horrible release from Samsung.
ECdOc said:
By the time this watch is in stock anywhere something newer and better will be out. I don't even know if I want it anymore. The 21st is here and still no word on availability. Horrible release from Samsung.
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I know this might surprise you, but have you checked SAMSUNG.com?
http://www.samsung.com/us/mobile/wearable-tech/SM-R7320ZKAXAR
Last week bestbuy had two of them and I know of 2 people at work that have the classic. So I would say that your looking in the wrong place or waiting for something special if you don't have one. Easiest place right now is to just buy from Samsung Direct rather then driving around to stores checking stock.
You probley feel like an iPhone user right now how it takes 1 month after release to get the product in stock.
integlikewhoa said:
I know this might surprise you, but have you checked SAMSUNG.com?
http://www.samsung.com/us/mobile/wearable-tech/SM-R7320ZKAXAR
Last week bestbuy had two of them and I know of 2 people at work that have the classic. So I would say that your looking in the wrong place or waiting for something special if you don't have one. Easiest place right now is to just buy from Samsung Direct rather then driving around to stores checking stock.
You probley feel like an iPhone user right now how it takes 1 month after release to get the product in stock.
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Not sure what you don't understand about the words "in stock", but thanks for playing. I've been on top of all the local stores here in/around philly and it's been hopeless. So you and your friends got one of the initial 5 pieces that were sent to limited stores. Pat yourself on the back.
I preordered S2 Classic on Amazon, oct 3rd, surprisingly delivered on oct 13th.
Had mine ordered on Amazon with no delivery date in sight. Cancelled and placed an order with Samsung online based on availability.
Yesterday I called them and verified that they received a large amount of stock. They told me that mine will ship within a day or so, and yet, I get an email notification today saying that mine is on back order! Samsung has done a terrible job of misjudging the demand forecast and is being awfully slow in supplying to meet the demands of its enthusiastic fans. There is no excuse for not supplying the product that's in demand. It's just poor planning and execution to say the least. I'm debating whether I still want this or not.
ECdOc said:
Not sure what you don't understand about the words "in stock", but thanks for playing. I've been on top of all the local stores here in/around philly and it's been hopeless. So you and your friends got one of the initial 5 pieces that were sent to limited stores. Pat yourself on the back.
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He also suggested you just order from samsung directly...he was trying to help.
optimummind said:
I went to the Macy's at South Coast Plaza here in the OC and they had the black S2 and Classic in stock and on display.
I didn't like how rough the leather band was. It was hard to strap the watch on and take it off, especially compared to the S2. Also, the screen is noticeably smaller than the S2. Glad I got to see it in person.
I'm definitely getting the silver S2 3G version in November.
Sent from my SM-N910C using Tapatalk
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the screens are the same size. overall body is smaller on the classic.
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lol. samsung has them "in stock" with free shipping over $50. waiting for the stores to stock them vs ordering from the site.
Official reply from Samsung online store: "I understand you want to know your order status. I have reviewed your order and see the product is on backorder. We have been provided with an ETA restock of 10/23/15 from our fulfillment center. We are only provided ETA restock dates and this is what we give our customers. Please know the ETA restock date can change if the fulfillment center is not provided with enough units to fulfill the orders. We try our best to ship orders as quickly as possible. We apologize for any inconveniences that may have impacted your experience with Samsung. We at Samsung appreciate your business, and we sincerely hope that this situation doesn’t deter you from continuing to purchase products of the Samsung brand. If you have any other questions or concerns please email me back. Have a great day."
At least they responded quickly to my complaint. I shall wait a few more days...
Now Samsung has officially pissed off a long-term fan of Samsung products- ME!
First I place an order on their on-line store based on "Ships in 1-3 business days" promise only to find out that my order gets placed on the back order status a day later.
Then, I get a promise of delivery from the batch of shipment from fulfillment center on 10/23.
Then, my order status becomes unavailable.
What the heck?
All this after trying to order from Bestbuy, Amazon and Macy and waiting for more than a week already.
This is not a proper way to handle your loyal customer!
It's bad enough to keep waiting for the availability of the product 20 days after releasing the product.
I don't need this false marketing and non-responsive customer service and support on top of that.
ArborRes said:
Official reply from Samsung online store: "I understand you want to know your order status. I have reviewed your order and see the product is on backorder. We have been provided with an ETA restock of 10/23/15 from our fulfillment center. We are only provided ETA restock dates and this is what we give our customers. Please know the ETA restock date can change if the fulfillment center is not provided with enough units to fulfill the orders. We try our best to ship orders as quickly as possible. We apologize for any inconveniences that may have impacted your experience with Samsung. We at Samsung appreciate your business, and we sincerely hope that this situation doesn’t deter you from continuing to purchase products of the Samsung brand. If you have any other questions or concerns please email me back. Have a great day."
At least they responded quickly to my complaint. I shall wait a few more days...
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Best Buy in store this Friday

According to their Sunday Newspaper add.
That would be the 11th. Why does that sound familiar? I think I kept hearing the 11th in the UK and the 18th in the US. Something like that.
If that's true, I hope I get my pre-order by the 9th or 10th.
EDIT: Just checked my local Best Buy ad here in Kansas City, same thing, available 11/11/16.
fgr said:
That would be the 11th. Why does that sound familiar? I think I kept hearing the 11th in the UK and the 18th in the US. Something like that.
If that's true, I hope I get my pre-order by the 9th or 10th.
EDIT: Just checked my local Best Buy ad here in Kansas City, same thing, available 11/11/16.
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Too bad, kids took all my money for Christmas and birthdays or I would of out right get one through best buy. Nice to see someone local on here. Gonna wait for tmobile, hopefully they start pre-order soon.
firechicken25 said:
Gonna wait for tmobile, hopefully they start pre-order soon.
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Luckily I don't care about the 4G version, Doesn't look like Sprint is going to carry it.
Had mobile data with my Gear S but ended up cancelling it. Never used it. Was just throwing away $10.
fgr said:
Luckily I don't care about the 4G version, Doesn't look like Sprint is going to carry it.
Had mobile data with my Gear S but ended up cancelling it. Never used it. Was just throwing away $10.
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Yeah i really can't front the $400 cause of said holidays and b-days, but I want a smartwatch so I will take the hit and consider it an interest payment. I may cancel it later if I can tho.
At least for tmobile I think I read somewhere that it was only $5/mo, if thats the case then no biggie since i have returned the note 7 thus saving me $32.50/mo and just sticking with my note 4. I also have a second s7e not being used (for backup) that i may swap too later for samsung pay.
I saw it also! I hope they mean THIS Fri, not 11/18...
Daniel323la said:
I saw it also! I hope they mean THIS Fri, not 11/18...
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EDIT: Called my local BB in Hawthorne, CA and YES IT WILL BE RELEASING THIS FRIDAY 11/11/16! SWEEEEET!!!:good::good:
Same in Cleveland, just checked the Ad and says in stores 11/11/16
Sent from my SM-G935T using XDA-Developers mobile app
Anybody taking bets on if this will really happen?
I say very doubtful...
Was out and about this morning, so I stopped by Best Buy.
Just as I thought, no go. Said the Samsung rep told them that there were very limited supplies and that this store didn't get any. Hmmm... They couldn't find ANY stores that did. They were just feeding me BS because they screwed up their ad.
My guess is next Friday just like Samsung has been saying all along. Hopefully pre-orders ship a day or two ahead of that.
They did offer to let me pre-order it though... Already did that long ago.

Samsung refusing gearvr because I didn't receive before 4/21

I reserved 4-11 picked up 4-21 but I am ineligible because I did not pick up before 4-21? This is crazy
Where did you buy it?
Wow is this for real?????
What exactly did they say? Some people that got their phones at Best Buy were rejected because they submitted the receipt they were given when they picked up their phones (04/21) but they have resubmitted their pre-order receipt along with the pick up receipt (in the same pdf, and circling the date and IMEI). They're still waiting on Samsung's approval though, but personally I don't see why they would not approve.
pego99 said:
I reserved 4-11 picked up 4-21 but I am ineligible because I did not pick up before 4-21? This is crazy
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Sounds like you dont know what you are talking about. You dont even need to talk to Samsung to claim your promotion. Go to the site and apply. Done.
The only issue I can see is if you reserved from a third party and the receipt shows the 21st, then you are out of luck. If you preordered from Samsung, you should be good.
I gave the receipt from my best buy order pickup which didn't have any date on it so they emailed me saying order date wasn't clear. Went to Best buy site, went to my order details, printed, saved as PDF and uploaded that. It has order date and pickup date as well as lasts 4 digits of credit card and price total paid as the email also asked for proof of purchase. They replied back saying it will take 2 weeks for review.
pego99 said:
I reserved 4-11 picked up 4-21 but I am ineligible because I did not pick up before 4-21? This is crazy
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Best Buy Employee here. Known issue, Please fill out the promo at the new link https://samsungpromotions.com/infinitelyimmersive.html
I applied on line preordered on April 11th and picket up the phone on April 21st.
Got a note from Samsung because I did pick up the phone by April 20th I was ineligible for the GearVR.
Rapazzo same issue at that link must have purchased by april 20 which is impossible lol Sammy is playing games called promotions dept waited 3 hours got a guy who did me a big favor and approved it. Looks like they are trying to get out of the deal by making it very difficult to get.
Rapazzo said:
Best Buy Employee here. Known issue, Please fill out the promo at the new link https://samsungpromotions.com/infinitelyimmersive.html
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This is crazy that purchase must be made by April 20 not ordered but purchased.
pego99 said:
This is crazy that purchase must be made by April 20 not ordered but purchased.
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As long as you preordered it before the 20th then you are eligible for the free VR. It doesn't matter that you picked the phone up after the 21st. As long as you submit the receipt from the pre-order then you'll be approved. I had the same problem. I sent the receipt from Best Buy on the 21st and got an email saying that it was not within the purchase period 3/30/2017 to 4/20/2017 and that I had one more opportunity to provide a receipt that showed I purchased between 3/30/2017 to 4/20/2017. So I went onto my Best Buy account under orders and found my preorder purchase I made on 04/01/2017. I sent that and a day later I got approved.
The reason that you get declined right away is because the promo is all automated, the software looks at the receipt looks for a date and if it doesn't see 3/30/2017 to 4/20/2017 it declines it. An actual person does not look at it.
I've participated in every promo that Samsung has had thus far on preordering a phone and getting a Vr, an SD card and a Gear watch. The only problem with getting the promo this time is because every last promo the purchase period was always from when preorder started to 2 weeks after the phone officially came out. I think they did it this way because they wanted more people to buy the phones. But this time around because they are getting record breaking sales they don't have the supply to demand on the gifts. But as long as you preordered you are illegible
I hear ya and I submitted proof of the pre-order on 4.11 and the purchase on 4.21 and they turned me down since I didn't receive by 4.20 !! Called on the phone for 3 hours and they said they approved it. Only time will tell.
I received the same email. First was rejected then got accepted after a review.
Said I was ineligible due to my pickup date.. After chatting with someone on their FB page, they reviewed it once again and allowed me to accept my request.

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