Temperature tests on CPU Z and other apps. - Moto G 2015 Q&A, Help & Troubleshooting

I feel like my mobile is getting a bit hot. Can you guys share your experience. Also share screenshots from CPU Z and/or any other app which measures the temperature. Thanks!!

burning hot while driving recording 8-10 min video, especially the screen. It has no thermal sensor but there's temperature in Battery HD app. I'll try to run it if i can touch the screen. Phone didn't overheat and didn't shut down.

guest_2011 said:
burning hot while driving recording 8-10 min video, especially the screen. It has no thermal sensor but there's temperature in Battery HD app. I'll try to run it if i can touch the screen. Phone didn't overheat and didn't shut down.
Click to expand...
Click to collapse
IIRC CPUZ shows thermal shows 6 sensors (including 1 for pmic) besides the battery sensor.

I've noticed that the screen of my G3 was running hot while I was using it for the first time. That was really strange hehehe!!!
I've never experienced this kind of thing before. My iPhone usually gets hot on the back during heavy usage (GPS, 4G, etc...)

Varies by phone. Doing WiFi calling on my gs4 yesterday it got so hot I was afraid it might burn my face. Phones just get way too hot.
Sent from my SGH-M919 using XDA Free mobile app

ben7337 said:
Varies by phone. Doing WiFi calling on my gs4 yesterday it got so hot I was afraid it might burn my face. Phones just get way too hot.
Sent from my SGH-M919 using XDA Free mobile app
Click to expand...
Click to collapse
My GS3 2014 LTE does't get hot ever. Comfortably warm, not burning hot like G. LG L90 and L9 would shut down to prevent overheating. G just keeps going.

Techguy18 said:
IIRC CPUZ shows thermal shows 6 sensors (including 1 for pmic) besides the battery sensor.
Click to expand...
Click to collapse
It does show thermal sensors. Someone posted G doesn't have any so i assumed it doesn't. Battery HD shows battery temperature. I'm not sure what other sensors mean. While recording video Battery HD (batt temp?) reported 131+ F and the phone got very hot, especially the screen. Took a screenshot while plugged into pc usb, only slightly warm screen and back, battery is 125.8F, nothing intensive running in background. Something seems off with Battery HD app. I'll have to test again with CPUZ. If 126F is its 'normal' operating temp, it must be much higher than that when G gets very hot.

Is this normal or should i contact moto customer service? I just used camera app with snapchat and whatsapp for 15mins approx.

Recorded video for ~ 1 hour. Phone gets very hot. Maybe its motonormal?

Maybe.

kenny_cfc said:
Is this normal or should i contact moto customer service? I just used camera app with snapchat and whatsapp for 15mins approx.
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Click to collapse
Did you contact customer service and what did they say ?
Im having the same Temperatures and im pretty worried

SoulP said:
Did you contact customer service and what did they say ?
Im having the same Temperatures and im pretty worried
Click to expand...
Click to collapse
No i didn't. No problems with the phone either so i guess its normal. I don't run anything that stresses the cpu. Only when record video. I use phone for dashcam.

Related

Heat issues?

Has anyone experienced hot spots on their edge? there is a huge amount of heat coming off the upper right potion of my edge.
All Notes that I have had (1-3 and the Edge) would only get warm when running hard (nav + music) while charging at the same time. The Edge seems to do the same thing, but mine doesn't get warm at all under typical use.
Sent via the Samsung Galaxy Note® Edge, an AT&T 4G LTE smartphone
I've had mine since Monday and it's barely gets warm whereas my GS3 would get hot. I haven't played many graphic intensive games yet, but have watched hrs of video continuously and the i think the only heat really is coming from me holding it. Other than that, it's been exploring the phone, surfing and other everyday use.
ricerx said:
I've had mine since Monday and it's barely gets warm whereas my GS3 would get hot. I haven't played many graphic intensive games yet, but have watched hrs of video continuously and the i think the only heat really is coming from me holding it. Other than that, it's been exploring the phone, surfing and other everyday use.
Click to expand...
Click to collapse
hows your battery life? mine is terrible and even though it's on a charger (not the fast charger) and shows that it is charging but, the %s keep dropping
My Note 3 got warm when I was online a lot of playing games. The note edge hasn't done this. Also I haven't play the game I normally b do.
cvaria said:
hows your battery life? mine is terrible and even though it's on a charger (not the fast charger) and shows that it is charging but, the %s keep dropping
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How many days have it been?
I got mines on launch day the 14th. And it took a few days of draining it low and charing it back up before it started to last.
I remember when I first got it was it dripping to 50% really fast then start to go a bit slower from there.
But like today. I check a few emails and got on the Web and it went from 99% to 98% in 10 to 15mins vs day one where it would drop from 99% to 90 in 15mins.
cvaria said:
hows your battery life? mine is terrible and even though it's on a charger (not the fast charger) and shows that it is charging but, the %s keep dropping
Click to expand...
Click to collapse
Its actually pretty good. With moderate to heavy use, i get about 11 hrs but if i just let it sit with light use (checking email, light browsing etc) it drops slowly. It's at 4:45 mins now and I'm still art 91%. I wonder if your other charger is bad or an app is draining it. My nexus 7 (2013) drains on the charger if my daughter played her my little pony game. That app keeps draining in the background.
I got mine wed and it runs extremely hot doing bare minimum and completly dies in 4 hrs
VenpaCasa said:
I got mine wed and it runs extremely hot doing bare minimum and completly dies in 4 hrs
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Click to collapse
Could you check your battery usage to see which app takes the most battery?
VenpaCasa said:
I got mine wed and it runs extremely hot doing bare minimum and completly dies in 4 hrs
Click to expand...
Click to collapse
Sounds like something is using bluetooth, WiFi or 4G all the time.
Check to see what's running
Sent from my SM-N915T
coolkecool said:
Could you check your battery usage to see which app takes the most battery?
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Click to collapse
I did, it said mostly my screen. The Google auto restore installed an app I had on my heart called open mic + I never ran it but I think that might have been it. I also let it fully deplete last night and today it seems normal. I hope it's not defective I got mine through the website and really am not on the mood to run around...
VenpaCasa said:
I did, it said mostly my screen. The Google auto restore installed an app I had on my heart called open mic + I never ran it but I think that might have been it. I also let it fully deplete last night and today it seems normal. I hope it's not defective I got mine through the website and really am not on the mood to run around...
Click to expand...
Click to collapse
Have you enabled "Night clock" for you edge screen? There could be potential conflict. Just my 2 cents.
mine seems hot too
cvaria said:
Has anyone experienced hot spots on their edge? there is a huge amount of heat coming off the upper right potion of my edge.
Click to expand...
Click to collapse
Specifically around the camera area on the back. This happens whenever I am downloading or updating software and similar activities which suggests to me it is a wifi issue (I dont have bluetooth enabled most of the time) Not sure if I should worry about this or not - the phone seems otherwise OK but does get hotter than my Note 3. In normal use, even while charging it is cool to the touch

S6 heating!!!! help

Hello guys.
So i bought the s6 non edge 32 gig model 3 days back. The phone is awesome no doubt but i had heating issues from the very first day. First i thought it might be the battery drain. did factory reset and i was getting 4hrs+ SOT with 5.0.1.
Now i am on 5.1.1 and the battery seems to have improved giving 5hrs SOT. But the phone heating issue remains the same. The phone gets warm about 92F above after 5 minutes to 10minutes normal usage.
Using the phone for 30 min the temperature is near 100F . is it normal? Cpu spy shows normal activity.The phone only heats while using it is cool with screen off. The heat is felt on the left side of camera and spreads around after more usage. Due you think its because of the climate. i live in a place where summers are always above 93F . But even in AC phone gets pretty warm.
Do you think my battery timings and phone heating is normal. Please comment i am quite worried about it i spent a lot of money on it.
Regrads
assasin196 said:
Hello guys.
So i bought the s6 non edge 32 gig model 3 days back. The phone is awesome no doubt but i had heating issues from the very first day. First i thought it might be the battery drain. did factory reset and i was getting 4hrs+ SOT with 5.0.1.
Now i am on 5.1.1 and the battery seems to have improved giving 5hrs SOT. But the phone heating issue remains the same. The phone gets warm about 92F above after 5 minutes to 10minutes normal usage.
Using the phone for 30 min the temperature is near 100F . is it normal? Cpu spy shows normal activity.The phone only heats while using it is cool with screen off. The heat is felt on the left side of camera and spreads around after more usage. Due you think its because of the climate. i live in a place where summers are always above 93F . But even in AC phone gets pretty warm.
Do you think my battery timings and phone heating is normal. Please comment i am quite worried about it i spent a lot of money on it.
Regrads
Click to expand...
Click to collapse
i think if you're worried about it you can bring it to Samsung Service Center to get it fixed.
i donot have samsung centre in my area. infact i have to ship it to dubai to get it fixed. can you tell me does your device gets warm after using it?
assasin196 said:
i donot have samsung centre in my area. infact i have to ship it to dubai to get it fixed. can you tell me does your device gets warm after using it?
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wow that's pretty bad, sometimes, when using too long for battery consuming applications like gaming or such, but when i put it into my pocket when it's warm, it gets hotter.
but my phone gets warm on normal usage
assasin196 said:
but my phone gets warm on normal usage
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Click to collapse
you can try downloading CPU Spy Reloaded to check your CPU state usage, get better battery stats as well to check what is consuming your battery the most
zincsnow said:
you can try downloading CPU Spy Reloaded to check your CPU state usage, get better battery stats as well to check what is consuming your battery the most
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Click to collapse
okay so i downloaded both apps... the cpu spy shows no sign of abnomal cpu usage... it is in deep sleep for most of the time. better battery stats show no app draining battery... i only use fb/messenger and gmail app. today i got 5 hrs SOT with 22hrs usage time. i think the battery us fine but why the phone warms up so much. My question is how oftenly do you feel that yous phone is getting warm?
Maybe brightness is too high causing the phone to heat. Cases also make phones overheat.
assasin196 said:
okay so i downloaded both apps... the cpu spy shows no sign of abnomal cpu usage... it is in deep sleep for most of the time. better battery stats show no app draining battery... i only use fb/messenger and gmail app. today i got 5 hrs SOT with 22hrs usage time. i think the battery us fine but why the phone warms up so much. My question is how oftenly do you feel that yous phone is getting warm?
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Click to collapse
my phone doesn't get warm often
Fullmetal Jun said:
Maybe brightness is too high causing the phone to heat. Cases also make phones overheat.
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Click to collapse
he could be using auto brightness, which also causes the phone to spike the brightness and heats up faster
Hey, I had a similar problem with my Galaxy S6 32gb and I would only get roughly 10 hours battery life out of it with 2 hours screen on time and as soon as I turned the screen on, it would be so hot on the right side, you couldn't actually hold it. I just ended up selling it and didn't think to contact Samsung or anything because it did it every time I turned the screen on so I just thought it might've been normal. I always had everything turned off with just wifi and auto screen brightness on and just 1 Google account synced too. :silly:
ash123456678 said:
Hey, I had a similar problem with my Galaxy S6 32gb and I would only get roughly 10 hours battery life out of it with 2 hours screen on time and as soon as I turned the screen on, it would be so hot on the right side, you couldn't actually hold it. I just ended up selling it and didn't think to contact Samsung or anything because it did it every time I turned the screen on so I just thought it might've been normal. I always had everything turned off with just wifi and auto screen brightness on and just 1 Google account synced too. :silly:
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Click to collapse
that's a sad story you shouldn't contacted Samsung to get it sorted out
Figured out it was a hardware issue... there are two ways to check if you s6 heating issue is software or hardware related. install gsam battery monitor and see if kernel or android OS (apart from any third party app draining) is draining most battery than its a software issue.
otherwise its a hardware one. i got mine replaced and the new one works fine.

Samsung Galaxy s7 keeps overheating

Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
PureSage said:
Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
Click to expand...
Click to collapse
Mine will sometimes get a little warm to the touch, but it's not so hot that I ever worry about it, and it may just be because my hands are warm and I'm the one heating it up. I just downloaded the Cooler Master app and I'm fluctuating between 27.3-29 C. So I would say your phone is possibly be defective.
PureSage said:
Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
Click to expand...
Click to collapse
hi mate
maybe there are apps running in the background , check your e-mail settings , facebook....loction, all that will keep phone from deep sleep
check this app let it run for a few hours and it may give you some hints...
http://forum.xda-developers.com/showthread.php?t=1179809
PureSage said:
Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
Click to expand...
Click to collapse
Normally the phone stays cool when not in use. You however wrote you just got it new, so the heat may come from downloading all the apps and data used on your previous device in the background. I'd just give it some time to settle. Otherwise, heat needs a lot of battery charge.
Checking settings->battery->battery useage should reveal what's causing the heat.
PureSage said:
Hi, I got a new galaxy s7 from metro pcs today and it keeps overheating. It gets pretty hot even when I'm not using it. I downloaded the cooler master app to see the temperature and it is constantly over 36 degrees celcius. Is my phone defective or is this normal?
Click to expand...
Click to collapse
And dont forget after every charge make a reboot just in case
(Android services "bug")
Today it actually got passed 37 degrees Celsius while playing a game. It gets really hot to the touch and uncomfortable too hold. It only cools down when I'm not using it. I tried closing apps in the background but it doesn't cool it down when I'm using it. scratch that it's at 39.5 degrees
Devices are built to withstand the heat and they are specifically designed to run any kind of supported application but if the user application is hogging up a lot of resources in the background example: Facebook (They could have built a power station to supply for the entire world if they had stored all the juice they squeezed out from our devices). So its all up to the user to control it, S7 already has Battery optimization feature which I assume cuts out a app from accessing data or performing any high resource consuming activity in the background if enabled.
PureSage said:
Today it actually got passed 37 degrees Celsius while playing a game. It gets really hot to the touch and uncomfortable too hold. It only cools down when I'm not using it. I tried closing apps in the background but it doesn't cool it down when I'm using it. scratch that it's at 39.5 degrees
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Click to collapse
Lol you say 40 degrees i remember some of my former phones like oneplus or even my tablet samsung galaxy note 10.1 even lg gflex 2 that reach temp over 60 degrees celsious.
I wouldnt be concerned. But if you want to be sure run some stress tests to check your phone.
Your phone will let you know if it gets too hot. If I go straight from charging to running VR or other intensive games my phone will overheat and give me a message.

Brand new S6 feels warm in light use

Hey guys. I'm from Brazil and I have just bought a Samsung Galaxy S6 (SM-G920I). My previous smartphone broke almost a month ago, so I may have gotten unused to a high end smartphone. It turns out that it is feeling warm during light use like browsing or Facebook. I can't tell if it started after the firmware update because it was one of the first things that I did when I turned it on for the first time. The temperatures that I am recording hovers around 38 °C to 44 °C. When I switch from Facebook to CPUz it is recording around 52 °C but starts dropping right away reaching around 43 °C. It is not hot, but it bugs me since it doesn't seem right to an octacore smartphone feel warm when browsing.
*I've just recorded a 1 minute video in ultra HD and when I switched to CPUz the temperature was at 70 °C, but also started to drop, stabilizing a little at 51 °C.
I've already cleared the cache and did a factory reset.
Do you guys think that I received a faulty smartphone?
I have the same problem on SM G920F which i bought several days before sometimes it goes around 36c battery and 63-64 cpu with no good reason for , like light usage(like messenger,snapchat) it works fine but its heating up and feels quite annoying for hand did anyone experienced same thing, and will buying a case for phone at least make feel better for hand?
Well, my phone was at 48 °C - 54 °C when it was in my front pocket and running only 4 apps on background (WhatsApp, CPUz, browsing, and outlook). It is not even hot in Brazil right now. Honestly it doesn't seem right!
It is normal. The CPU is just too powerful for heat to not build up.
Rest assured I played Walking War Robots on my phone for an hour and a half until my phone was hot enough for me to not be able to hold it comfortably. Nothing happened, I let it cool down for 10 minutes before Fast Charging it.
If it does not show any overheating message then it is not a problem.
Well considering it was built to be premium model its kinda dissapointing , like being 5 minutes on snapchat or 10 minutes of light usage makes him warm and a LOT of worse phones cant heat unless you like play games 10 minutes or really load them.If i put a case its heating like 10-15 % more.
I m suspicious because i havent seen a lot of people complaing about heating verry few people complainted about this.But phone is really great only problem (for me) is heating.
DaryllSwer said:
It is normal. The CPU is just too powerful for heat to not build up.
Rest assured I played Walking War Robots on my phone for an hour and a half until my phone was hot enough for me to not be able to hold it comfortably. Nothing happened, I let it cool down for 10 minutes before Fast Charging it.
If it does not show any overheating message then it is not a problem.
Click to expand...
Click to collapse
Thank you, I appreciate it.
It makes sense that such a powerful CPU would generate some heat, but at the same time simple processes like these
shouldn't cause any level of warmness. I also checked the battery temperature which could be damaging for the phone
and it didn't raise the temperature as much the CPU. My phone had just 2 days of use, so I sent it back and I'm waiting for
a replacement. I will keep you posted.
LuizGustavo19 said:
Thank you, I appreciate it.
Click to expand...
Click to collapse
Hit the thanks button beneath that post of mine then.
LuizGustavo19 said:
It makes sense that such a powerful CPU would generate some heat, but at the same time simple processes like these
shouldn't cause any level of warmness. I also checked the battery temperature which could be damaging for the phone
and it didn't raise the temperature as much the CPU. My phone had just 2 days of use, so I sent it back and I'm waiting for
a replacement. I will keep you posted.
Click to expand...
Click to collapse
I still think it's normal as I've seen the same thing on two different S6 Edge phones.
My S6 overheats too , it's annoying and sometimes even scary.
Sent from my SM-G920F using XDA-Developers mobile app
I've just received a replacement phone. It heats up the same as the old one. It would be so much bad lucky to receive two broken phones. I will assume it is normal and live with that. But I'm not happy with it...
LuizGustavo19 said:
I've just received a replacement phone. It heats up the same as the old one. It would be so much bad lucky to receive two broken phones. I will assume it is normal and live with that. But I'm not happy with it...
Click to expand...
Click to collapse
I will say it once again. It's normal.

Question Fix for Overheating??

I have received my P6a yesterday..
And I can feel device getting warm with normal use like WhatsApp, Phone call & Instagram...
Can feel device getting warm even when I'm using Wi-Fi..
It starts heating(because it's more than just warm) when charging...
Any fix or suggestion is welcomed..
CYB3R0ID694 said:
I have received my P6a yesterday..
And I can feel device getting warm with normal use like WhatsApp, Phone call & Instagram...
Can feel device getting warm even when I'm using Wi-Fi..
It starts heating(because it's more than just warm) when charging...
Any fix or suggestion is welcomed..
Click to expand...
Click to collapse
When my Pixel 4 XL overheated, it was usually because I was charging and playing games on it at the same time. If it gets hot, then I would reboot it or leave it powered off for a minute. Could that be the case here?
Also, this is a new phone and you just installed a bunch of apps. My guess is that Android is likely evaluating and learning your habits so that it can optimize your battery and other stuff -- so there's alot of internal processing going on causing it to warm up.
Also, if you live in a city where the weather is warm or hot, then that'll make your phone warm or hot as well. So far, my 6a hasn't stayed warm very long except when I was transferring over/installing all my apps ... and it hasn't gotten hot yet.
The phone does get very warm, but it is also the middle of summer and we just set everything up. Tensor is also known for running on the toasty side. Unless your phone is warning you about excessive heat, it is within normal parameters.
it runs definitely warmer than a pixel 4 doing the same stuff.
I have sensor genius installed so it's logging temp 24/7. please do the same and let's share the graphs.
Mine is running substantially cooler using LTE rather than 5g, hopefully this is fixed through software updates.
I also put mine in LTE mode and it's much cooler. 5G is a bit overkill for mobile stuff at least for me, I just turn it on when using hotspot.
Ok, finally experienced the heating issue just doing normal browsing on LTE. Battery temp got up to around 43c on a cool day with no sunlight.
After some searching I found that turning off adaptive connectivity helps. After turning that off, temps are much better. I was in an area with poor signal so that likely was a part of it, but something else to try.
ctfrommn said:
Ok, finally experienced the heating issue just doing normal browsing on LTE. Battery temp got up to around 43c on a cool day with no sunlight.
After some searching I found that turning off adaptive connectivity helps. After turning that off, temps are much better. I was in an area with poor signal so that likely was a part of it, but something else to try.
Click to expand...
Click to collapse
Another option to try is Disable Adaptive Battery, Disable 5G(If not necessary)..
I wouldn't worry too much. I absolutely assassinated my Pixel 3a XL. It was always hot. For couple of years. Huge amounts of onscreen time. Leaving it under blankets while charging on accident etc etc... Thing was fine. Also, a battery is only $12 and these pixels the easiest phones to open if you do somehow end up with severely reduced battery life couple years down the road
It's more the insane battery drain that goes along with the heat then the heat itself.
May be a CPU usage app that tracks what's taking up so much processor power.
My issue went away once I turned off adaptive connectivity.
ctfrommn said:
My issue went away once I turned off adaptive connectivity.
Click to expand...
Click to collapse
Same. As in my country there is no 5G yet, I've changed to LTE preferred and phone is not hot anymore and battery doesn't drain.
It'd maybe gimp the overall performance some but u could try under-clocking your CPUs with FKM or EXKM while u track down the issue. (that is, if your bootloader is unlocked...in which case u could use BBS to track battery usage)

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