[Q]Does anybody else have Random Reboot problems?: Help!!!! - Galaxy S6 Q&A, Help & Troubleshooting

Just bought Galaxy S6 yesterday... woked fine until 3 hrs later it jus seems to reboot randomly....like maybe once an hour ...or twice ,,...even 3x's ....woke up this morning my phone was off.... can someone help...I am a medical courier and dependent on my phone to work at all times no problem....to deliver patients medications at any given time.....I cant be at work trying to update my work deliveries on my phone if it keeps resetting...Not what I expected from Samsung's Galaxyyy s6
any helpful info would be appreciated thanks.

Factory reset the device. If that doesn't help, your device is probably faulty and you should return it.

djhectik707 said:
Just bought Galaxy S6 yesterday... woked fine until 3 hrs later it jus seems to reboot randomly....like maybe once an hour ...or twice ,,...even 3x's ....woke up this morning my phone was off.... can someone help...I am a medical courier and dependent on my phone to work at all times no problem....to deliver patients medications at any given time.....I cant be at work trying to update my work deliveries on my phone if it keeps resetting...Not what I expected from Samsung's Galaxyyy s6
any helpful info would be appreciated thanks.
Click to expand...
Click to collapse
just like the one before me said....do a factory reset..because i have been using the device for 3 weeks and no reboots at all...

I'm jus gonna return
Went to store this morning did factory reset...and still does it ...so I'm jus gonna return it .I don't have time for this....thank u for the advice...

Its a wifi issue, there are a lot of people with your problem, try FXR en WiFi Fix. It Doesn t work for me but maybe you are more lucky.

??
Sodry to sound like a newbie but can u explain

djhectik707 said:
Sodry to sound like a newbie but can u explain
Click to expand...
Click to collapse
I just Know that is an issue related with wifi, but I am a noob here too. Sorry.

random rebbots here too
Benruk said:
I just Know that is an issue related with wifi, but I am a noob here too. Sorry.
Click to expand...
Click to collapse
no this one is a different problem, it rebots without wifi on , i tried everything but nothing helped me
here is a link that recorded
https://www.youtube.com/watch?v=IsOAGhZvq84
phone freeze and than reboots , no root no installed apps exept viber , to me its a factory problem, but since i doesnt have any warranty,becouse i live in Balkans and my phone is with europe warranty im waiting for 5.1.1 rom to see if that helps

fisunik said:
no this one is a different problem, it rebots without wifi on , i tried everything but nothing helped me
here is a link that recorded
https://www.youtube.com/watch?v=IsOAGhZvq84
phone freeze and than reboots , no root no installed apps exept viber , to me its a factory problem, but since i doesnt have any warranty,becouse i live in Balkans and my phone is with europe warranty im waiting for 5.1.1 rom to see if that helps
Click to expand...
Click to collapse
You should try a hard reset and never turn wifi on. I have random reboots and freezes too (even with wifi off) and that solved to me.

Benruk said:
You should try a hard reset and never turn wifi on. I have random reboots and freezes too (even with wifi off) and that solved to me.
Click to expand...
Click to collapse
So i should hard reset and no wifi. And than the phone works

fisunik said:
So i should hard reset and no wifi. And than the phone works
Click to expand...
Click to collapse
Yes, it works for me. [emoji1]

Benruk said:
Yes, it works for me. [emoji1]
Click to expand...
Click to collapse
So you are using internet only with 3g no wifi at all

fisunik said:
So you are using internet only with 3g no wifi at all
Click to expand...
Click to collapse
Yes, now i am waiting to try with the next update. I hope will be fixed soon.

Benruk said:
Yes, now i am waiting to try with the next update. I hope will be fixed soon.
Click to expand...
Click to collapse
Thanks you my pal. Ill try tomorrow in the morning hope that my reboots stop.because i wanted to brake my new s6 into peaces.it mad me nervous

fisunik said:
Thanks you my pal. Ill try tomorrow in the morning hope that my reboots stop.because i wanted to brake my new s6 into peaces.it mad me nervous
Click to expand...
Click to collapse
Let us know what happens... I'm getting terrible signal and I've had several soft reboots... SM-G920I
I have already returned twice and this one has the same bad signal problem and now it's been rebooting itself..... Missing my Galaxy S5 real bad now

Benruk said:
I just Know that is an issue related with wifi, but I am a noob here too. Sorry.
Click to expand...
Click to collapse
Kjc99 said:
Let us know what happens... I'm getting terrible signal and I've had several soft reboots... SM-G920I
I have already returned twice and this one has the same bad signal problem and now it's been rebooting itself..... Missing my Galaxy S5 real bad now
Click to expand...
Click to collapse
with wifi turned off same problem nothing happened, phone rebbots during searching the web, during talking, same sh*t,
after hard reset during changing language it reboots 2 times, so with my ugly phone there is no problem with wifi but its a problem with cpu or ram vs rom.

fisunik said:
with wifi turned off same problem nothing happened, phone rebbots during searching the web, during talking, same sh*t,
after hard reset during changing language it reboots 2 times, so with my ugly phone there is no problem with wifi but its a problem with cpu or ram vs rom.
Click to expand...
Click to collapse
Are you on the latest firmware for your region? What about cell signal? Did you install any apps after reset? I'm still trying to figure this phone out... I've been with Samsung 4ever and really want this phone to work right! But might have to cut my losses and go back to my S5

Benruk said:
Its a wifi issue, there are a lot of people with your problem, try FXR en WiFi Fix. It Doesn t work for me but maybe you are more lucky.
Click to expand...
Click to collapse
I don't think it's a Wi-Fi issues becuz I am facing the same exact problem, and I'm getting a replacement device too. Becuz it happens even when Wi-Fi is turned off. I think it has to do with the phone can't handle heavy loads when it's doing alot of multitasking the ram management is horrible real bad.

timnyce said:
I don't think it's a Wi-Fi issues becuz I am facing the same exact problem, and I'm getting a replacement device too. Becuz it happens even when Wi-Fi is turned off. I think it has to do with the phone can't handle heavy loads when it's doing alot of multitasking the ram management is horrible real bad.
Click to expand...
Click to collapse
yap triend no programs just stock, no account no wifi but same sh1t, it does same reboots

fisunik said:
yap triend no programs just stock, no account no wifi but same sh1t, it does same reboots
Click to expand...
Click to collapse
Yea it's just Samsung fault that's all. The only reason I am returning mines though is becuz I rooted it and tripped Knox and now they have came out with a method to root without tripping Knox lol so I am going to get a different one with Knox back to 0x0 but as for the random reboots only Samsung can fix that issue with a software update and don't hold your beath. Because only some devices are getting update which is so stupid.

Related

HTC touch2 turns off automatically and have to remove battery to start again

HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Bad contact between battery and phone? Try to clean it.
battery connection is OK
kuby said:
Bad contact between battery and phone? Try to clean it.
Click to expand...
Click to collapse
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
khizerjalal said:
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
Click to expand...
Click to collapse
Have you installed a program that could trigger the reboot? Maybe try a hard reset times when nothing else helps ...
HI, i tried removing all the software that i installed before, and i also tried doing th hardSPL. but problem remains .
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Actarus37 said:
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Click to expand...
Click to collapse
HI,
Are you sure that new battery will solve the problem? actually have have gone through a couple of blogs and problem solving discussions over internet and they say that even the battery is replaced, the problem still remains. i am still not sure what the problem is
man your English is Excellent , i am from Sweden, happy neighbor
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
pedrera said:
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
Click to expand...
Click to collapse
HI,
thats interesting, i guess there are lot of problems with this cellphone, but in my case i am sure that the sim is good to go. though i will test it with other sims aswell, thanks.
khizer jalal
khizer-jalal.blogspot.com
HI, Itried with diffferent sims, still samee problemmmmmmmmmmmmmmm
this problem is really getting off my nerves now
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proven to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
garret_fun said:
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proved to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
Click to expand...
Click to collapse
its so good to read a positive hope message . I think its a problem with specific manufacture serial numbers as there are a lot of people like me having same problem .
Well I will try changing the battery then. Lets see how it goes. I will post the update after chaging the battery
thanks a lot buddy.
Have a good one.
/ Khizer
[email protected]
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Problem Solvedddd
khizerjalal said:
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Click to expand...
Click to collapse
HI, I have the new battery now. And works perfect. Its 5 days now and now turn off anymore.. Vuhuuu...
hello everybody!! i have the same problem!! i will try to change the batery..but i also have noticed that the phone turns off only when i connect to simple 2G network. When i connect via 3G or H it works fine.
George
I had the problem and I logged a problem ticket with HTC Service center at Malaysia..
Subject: HTC Touch2 Self-Power Off intermittently and unable to power on again via the Power button.
Desc: My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! Secondly, the phone was intermittent "freeze" when charging with power adapter. For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time. I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off.. yet it did not resolve the problem. [ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
The service center called and they offered to change the motherboard. I had it changed unfortunately the problem still persist. And worst still the touch screen didn't not respone after a while. I sent to fix and waited for another 2weeks, and changed the 2nd motherboard. I'm been using the repaired phone for past 2monts WITHOUT any intermittent power off issue.. YIPPI!
P/s: My batt Serial No: 1GKA299KQQ4912. Part No: 35H0015-11M. The HTC repair report did not mentioned whether they change my batt nor I cannot confirmed whether it was the "-07M". Anyway, I'm glad that my nightmare is over for now
gooddd
Hey good that you fixed it somehow. At the time i was having that turnoff problem thing, i really felt like ****, but after reading your message, i feel better off
I start to hate HTC. %80 o HTC having same problem around
Yeah man...so truee...But after battery replace, it works perfect
khizerjalal said:
HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Click to expand...
Click to collapse
u must have installed srs hd wow... remove that and insted use hd tweak to increase volume...srs hd makes the error///

HELP! Battery indicator automatically increasing without charging..

My lil' bro's GT2-P3110's battery indicator/notification became weird, it was started last night. The battery indicator/notification was increasing automatically without charging it. I've tried rebooting the device but it keeps on increasing. After rebooting, the battery indicator was 40% but after a few seconds it will increase until it reached 100%. It was frustrating because it didn't know what is the real battery status of the device. =(
I hope anyone can I help me out. Thanks in advance!
Are you on a stock rom ?
n0is said:
Are you on a stock rom ?
Click to expand...
Click to collapse
Yes, I'm using stock ICS 4.0.4. Any solution that might help?
Thank you.
Did you try to format the tab?
It may works
Enviado desde mi GT-S5570 usando Tapatalk 2
moliverac8 said:
Did you try to format the tab?
It may works
Enviado desde mi GT-S5570 usando Tapatalk 2
Click to expand...
Click to collapse
Thank you for your suggestion..I've already done factory-reset for the tab, but the problem is still there. Battery indicator still keeps on increasing. =(
standard thing to try whenever battery does weird stuff is use it till it shuts off, then WHILE TURNED OFF recharge completely and leave there for like 30 minutes after fully charging to make sure its "topped off" then see if the problem persists.
try hard reset or anther rom
daniel644 said:
standard thing to try whenever battery does weird stuff is use it till it shuts off, then WHILE TURNED OFF recharge completely and leave there for like 30 minutes after fully charging to make sure its "topped off" then see if the problem persists.
Click to expand...
Click to collapse
Thank you for your suggestion. I will do what you've suggested, I'll post the result if it will solve the problem. =)
anntom said:
Thank you for your suggestion. I will do what you've suggested, I'll post the result if it will solve the problem. =)
Click to expand...
Click to collapse
I've done what you have suggested but the problem is still there. =(
anntom said:
I've done what you have suggested but the problem is still there. =(
Click to expand...
Click to collapse
Is this a rooted device? If not, have you contacted Samsung for support?
LeftyGR said:
Is this a rooted device? If not, have you contacted Samsung for support?
Click to expand...
Click to collapse
The GT was not rooted. I haven't contact Samsung yet. sigh
anntom said:
The GT was not rooted. I haven't contact Samsung yet. sigh
Click to expand...
Click to collapse
Being unrooted has that one major advantage. Calling for support could lead to a manufacturer warranty replacement if they can't figure it out. Whatever you do/figure out, plz report back. Good luck!
My friend is having the same issue with his tab 2. He gave it to the service station. They simply flash the latest firmware and gave it back. The problem still remains the same. Even doing a factory hard reset hasn't solve the issue.
Sent from my GT-N7100 using xda premium
I've had the same issue in the past. I cant remember how I fixed it but I think you should get rid of the issue by deledit the battery atats from recovery, whiping dalvik and fixing permission. This of course would require a rooted tab. If you are not rooted the contact samsung.
Sent from my GT-P3100 using XDA Premium HD app
This was happened to my phone too.
You're USB Port is damaged. You need the replace it.
same Issue occured today
i also faced the same issue today... tried to analyze it... here are my observations
1) the battery was fine cuz i played dead trigger,wild blood and dead space for 1 hr and then played 1080 p videos for 45 min to see if battery has given up..
that wasnt the case
2) Factory reset/ data in stock unrooted rom dosent help...
3)After the battery reaches 100% and if u restart the tab. it will start from 3 or 4 % and increase again... basically i think battery level goes above 100% ( yeah i know it sounds weird) and on restarting it will see 104% as 4%...
4) usb OTG was working fine so i can't find the fault the usb.. and the tab was registering charging ( the green line in battery stats) on plugging in the charger....
So i concluded that maybe there is something wrong with software rom/kernel in the system...
Anyhow I gave it to the service center... hope this gets solved soon :fingers-crossed:
Update : The motherboard had to be replaced... Seems the charging port damage cause fits in... So anyone facing this problem has high chances the charging port is damaged even if it might work fine

[Q] NEED HELP WIFi

okay everyone thank you for your time here is whats going on and yes i have googled the problem to no avail thats why im here i have a tmobile htc sensation 4g the wifi turns on works then shuts of i turn it back on and it crashes my phone so im guessing its a software issue something conflicting with something else but not sure could anyone help the phone is stock not rooted no s-off
light0070702 said:
okay everyone thank you for your time here is whats going on and yes i have googled the problem to no avail thats why im here i have a tmobile htc sensation 4g the wifi turns on works then shuts of i turn it back on and it crashes my phone so im guessing its a software issue something conflicting with something else but not sure could anyone help the phone is stock not rooted no s-off
Click to expand...
Click to collapse
there is not much you can do
just use factory reset from settings
need help wifi
rzr86 said:
there is not much you can do
just use factory reset from settings
Click to expand...
Click to collapse
i have been searching everywhere it has to be software cause it crashes my phone i had it rooted on stock ics flashed the factory ruu wifi came back for a little bit then back to the same problem
light0070702 said:
i have been searching everywhere it has to be software cause it crashes my phone i had it rooted on stock ics flashed the factory ruu wifi came back for a little bit then back to the same problem
Click to expand...
Click to collapse
surely it is a software issue?
did you check the antenna if it sits correctly?
i believe
rzr86 said:
surely it is a software issue?
did you check the antenna if it sits correctly?
Click to expand...
Click to collapse
i think its software related cause one minute it works perfect the next with out any move ment at all phone freezes hums through speakers and crashes the phone i would post the crash log but dont know how too and yes i have checked the antenna
light0070702 said:
i think its software related cause one minute it works perfect the next with out any move ment at all phone freezes hums through speakers and crashes the phone i would post the crash log but dont know how too and yes i have checked the antenna
Click to expand...
Click to collapse
its not software it never is , i also had this problem , have u droped ur phone lately hard or soft in bed (any bymp) happened ?
nope
Harbir said:
its not software it never is , i also had this problem , have u droped ur phone lately hard or soft in bed (any bymp) happened ?
Click to expand...
Click to collapse
since the wifi issue the phone has just been a charging phone thats it i use it to charge my batteries since i dont like the heat issue of charging my htc amazed 4g but even before that ive had no issues with the phone when i try to activate the wifi sometimes it will stick to the turning on message sometimes it will turn on and work but later shut off then when i go to turn it back on it will crash the whole phone i wish i could retrieve the error log to post it but i do not know how too
how did you fix the issue
Harbir said:
its not software it never is , i also had this problem , have u droped ur phone lately hard or soft in bed (any bymp) happened ?
Click to expand...
Click to collapse
how did you manage to fix the issue in your phone
light0070702 said:
since the wifi issue the phone has just been a charging phone thats it i use it to charge my batteries since i dont like the heat issue of charging my htc amazed 4g but even before that ive had no issues with the phone when i try to activate the wifi sometimes it will stick to the turning on message sometimes it will turn on and work but later shut off then when i go to turn it back on it will crash the whole phone i wish i could retrieve the error log to post it but i do not know how too
Click to expand...
Click to collapse
this was the same beginning i had ,then after a while it died permanently
light0070702 said:
how did you manage to fix the issue in your phone
Click to expand...
Click to collapse
my phone screen got broken by accident ,and i got the screen from on-line and send it to a local (not htc) mobile repair shop . he disassembled it and re assembled it and then after reassembling the WiFi started to work , i asked him how he said the WiFi connectors might have gotten loose while phone has dropped and while reassembling he might have connected them properly again ,i lot lucky
it might be that you need a new back piece
so would you sugest taking the phone apart
Harbir said:
this was the same beginning i had ,then after a while it died permanently
my phone screen got broken by accident ,and i got the screen from on-line and send it to a local (not htc) mobile repair shop . he disassembled it and re assembled it and then after reassembling the WiFi started to work , i asked him how he said the WiFi connectors might have gotten loose while phone has dropped and while reassembling he might have connected them properly again ,i lot lucky
Click to expand...
Click to collapse
sorry for the really delayed responses so im just throwing sheets in the wind here do you sugest i take apart the phone and check connections????????

Force Touch Problem

Hi everybody.
I noticed a problem on my S8+, with the Home Button Force Touch feature not working when the phone is hot, or even randomly.
Does anyone have a problem like that ?
I think this happens since the last update, but I can't be sure because I had the update 3 days after I got the phone.
Thanks.
I had the same issue about a month ago. I asked about it in every forums but no one answered.
Problem happened when I was playing game. I was trying to get to the home screen by hard pressing home button but my phone didn't respond. I tried to fix it in every way. I contacted Samsung via mySamsung app but the advice they gave me didn't work at all. Fortunately after a day, it started working again and the problem has never happened since then.
I recommend you to clear cache partition in recovery mode and then wait for a day.
Sent from my SM-G955F using Tapatalk
Thanks I'm gonna try your advice. But I didn't install TWRP yet and didn't root either, so I'm not sure I'm gonna be able to do it.
Ok so I wiped the cache partition (with the stock recovery), let's see if it worked.
tufftatino said:
Hi everybody.
I noticed a problem on my S8+, with the Home Button Force Touch feature not working when the phone is hot, or even randomly.
Does anyone have a problem like that ?
I think this happens since the last update, but I can't be sure because I had the update 3 days after I got the phone.
Thanks.
Click to expand...
Click to collapse
You have Exynos or SD
danieldp1990 said:
You have Exynos or SD
Click to expand...
Click to collapse
Exynos and no carrier branding
It happened again today....
This is really annoying.
I think the heat disable the feature.
Nobody has the same problem ?

samsung S7 Freezing

Hi
I am Sure the Title of this Thread was Mentioned Quite a lot. but bare with me .
I have Tried the Search Option and Didn't find a Thread that addresses the Problem that I Have.
I have a Samsung S7 " SM-G930FD " that Keeps Freezing.
it Only Freezes when the Phone is Locked and Not Used.Never freezes while Being Used or when the Screen is On.Always Happens when the Screen is Off.
I tried to Disable the Always on Feature, Removed the SD Card, Changed the SIM card, Changed the Service Provider, Kept it Updated and even Clearing the Cash wouldn't Solve the Issue.it Just Freezes Regardless and without any noticeable Reason.Some times it is a week between Freezing and some times it freezes multiple Times a day.
only can be Recovered with a Hard restart.
I Tried to Use it on Safe mode , rest it to Factory, Soft Reset and Hard Reset.
wiped the date and Did any Suggestion that I could Find on the Internet. Sadly most of the topics only cover how to Restart your Frozen phone.and Never Found a Single Hint about what to do about this Issue.
the Device is Currently on Android 7.0 , baseband Version G930FXXu1DQIL .
I really Wish I can get any Help.
thanks a lot.
I have exactly same issues, sometimes the notification led blinking but smartphone is dead..right now Samsung checking my phone in service center so ill let you known
Ivanhoe8 said:
I have exactly same issues, sometimes the notification led blinking but smartphone is dead..right now Samsung checking my phone in service center so ill let you known
Click to expand...
Click to collapse
yeah! Please, DO Let us Know.
it is a Shame such a Good Phone Suffers from this issue.
weneeakhborz said:
yeah! Please, DO Let us Know.
it is a Shame such a Good Phone Suffers from this issue.
Click to expand...
Click to collapse
So i have my s7 back..they changed completly motherboard, the first one have been faulty..So i think you can only send it to repair
Ivanhoe8 said:
So i have my s7 back..they changed completly motherboard, the first one have been faulty..So i think you can only send it to repair
Click to expand...
Click to collapse
oh Dear GOD!!

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