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Hi all,
I've had this great phone MT7-L09 (softare version L09V100R001C00B127) since last December. My problem is that every now and then the 4g cuts off for a period of ten seconds.
It does not matter how strong the signal is nor which or whatever app I'm using. It just loses network. First thing I did was to change the old sim card to a new one. Did not help.
I was in contact with the Huawei support and conclusion was to send phone to service. OK. It came back with the same problem altough they changed the circuit board...so obviously they though that this would solve the problem. I did not. After messing around with it, trying to find if someone else was suffering with the same problem, with no luck, I send it back to service. Now they said that there is nothing wrong with it, but the problem is still there.
I havent noticed anything cut offs using 3g. It's not a major thing but it would be nice to know if its a firmware or any other software related problem.
If I use Netflix or similar where the data keeps coming it works just fine or if I use the phone as Wi-Fi hotspot, no problems.
It just loses network connection using apps like play store, facebook, whatsapp, twitter, every browser ie. firefox, build in browser, chrome, to name a few.
Should I just keep using it as it is or keep sending it back to service until they fix this issue???
Thanks
jopomopo said:
Hi all,
I've had this great phone MT7-L09 (softare version L09V100R001C00B127) since last December. My problem is that every now and then the 4g cuts off for a period of ten seconds.
It does not matter how strong the signal is nor which or whatever app I'm using. It just loses network. First thing I did was to change the old sim card to a new one. Did not help.
I was in contact with the Huawei support and conclusion was to send phone to service. OK. It came back with the same problem altough they changed the circuit board...so obviously they though that this would solve the problem. I did not. After messing around with it, trying to find if someone else was suffering with the same problem, with no luck, I send it back to service. Now they said that there is nothing wrong with it, but the problem is still there.
I havent noticed anything cut offs using 3g. It's not a major thing but it would be nice to know if its a firmware or any other software related problem.
If I use Netflix or similar where the data keeps coming it works just fine or if I use the phone as Wi-Fi hotspot, no problems.
It just loses network connection using apps like play store, facebook, whatsapp, twitter, every browser ie. firefox, build in browser, chrome, to name a few.
Should I just keep using it as it is or keep sending it back to service until they fix this issue???
Thanks
Click to expand...
Click to collapse
Sorry...one stupid question: have you already tried keeping the phone completely stock (without any application and/or software or any kin dof personalisation) for a couple of week and see if the problem still exists?
It really seems to me a software problem. Very strange.
I had the same problem with my MT7-TL10 golden version. For a week or so, the network used to come and go. Then ultimately the sim was not recognized at all. I sent it to Huawei service center and they told me that the sim slot is broken and I had to pay for replacement of the board which I refused. I was sure that I didn't break it. Now I am using my phone with one sim only.
Sent from my HUAWEI MT7-TL10 using Tapatalk
tuddu said:
Sorry...one stupid question: have you already tried keeping the phone completely stock (without any application and/or software or any kin dof personalisation) for a couple of week and see if the problem still exists?
It really seems to me a software problem. Very strange.
Click to expand...
Click to collapse
Thanks for your reply,
I haven't used it only with stock apps for a week maybe a day, but first thing when it came back from service for the first time, I did not install any apps and it still lost the connection anyway...
mirchichamu said:
I had the same problem with my MT7-TL10 golden version. For a week or so, the network used to come and go. Then ultimately the sim was not recognized at all. I sent it to Huawei service center and they told me that the sim slot is broken and I had to pay for replacement of the board which I refused. I was sure that I didn't break it. Now I am using my phone with one sim only.
Sent from my HUAWEI MT7-TL10 using Tapatalk
Click to expand...
Click to collapse
I'm not sure, but isn't the sim card slot located on the circuit board??? If it is, it cannot be the problem, but I must try the second slot anyhow.
jopomopo said:
Hi all,
I've had this great phone MT7-L09 (softare version L09V100R001C00B127) since last December. My problem is that every now and then the 4g cuts off for a period of ten seconds.
It does not matter how strong the signal is nor which or whatever app I'm using. It just loses network. First thing I did was to change the old sim card to a new one. Did not help.
I was in contact with the Huawei support and conclusion was to send phone to service. OK. It came back with the same problem altough they changed the circuit board...so obviously they though that this would solve the problem. I did not. After messing around with it, trying to find if someone else was suffering with the same problem, with no luck, I send it back to service. Now they said that there is nothing wrong with it, but the problem is still there.
I havent noticed anything cut offs using 3g. It's not a major thing but it would be nice to know if its a firmware or any other software related problem.
If I use Netflix or similar where the data keeps coming it works just fine or if I use the phone as Wi-Fi hotspot, no problems.
It just loses network connection using apps like play store, facebook, whatsapp, twitter, every browser ie. firefox, build in browser, chrome, to name a few.
Should I just keep using it as it is or keep sending it back to service until they fix this issue???
Thanks
Click to expand...
Click to collapse
Man why everybody blames PHONE first??? like not trusting !
To fix this problem is to go to networks and u have to restore your apn to default it like refreshes then you can either just turn off data and then on and restart phone
Simona Simmy said:
Man why everybody blames PHONE first??? like not trusting !
To fix this problem is to go to networks and u have to restore your apn to default it like refreshes then you can either just turn off data and then on and restart phone
Click to expand...
Click to collapse
Did not work.
jopomopo said:
Did not work.
Click to expand...
Click to collapse
Reset/Restore phone (backup first)
Simona Simmy said:
Reset/Restore phone (backup first)
Click to expand...
Click to collapse
Does not work, same problem after a numerous resettings. If I may add, I've have couple of other phones of which this problem does not occur.
In same place and conditions these phones work just fine not losing the data connection. Sure, if 4g is not available they use 3g, but never ever will the connection break off.
jopomopo said:
Does not work, same problem after a numerous resettings. If I may add, I've have couple of other phones of which this problem does not occur.
In same place and conditions these phones work just fine not losing the data connection. Sure, if 4g is not available they use 3g, but never ever will the connection break off.
Click to expand...
Click to collapse
faulty 4G module tuner.. phone ... replacement needed...
change preferred network
Go to settings and -->mobile networks-->>preferred network and select "WCDMA only"..
It will fix your problem..
There is no such option in my phone settings, only the option to choose automatic 4g3g2g or automatic 3g2g or 2g, 3g only and 2g only. As previously stated no data loss nor connectivity issues using 3g. It's bit annoying sometimes when phone loses data connection altogether although signal is very strong. Just waiting lollipop upgrade if it'd solve the problem, I doubt it but...
network operator..
I think it's network problem..please contact your network operator..4g network have connection problem from some local area signal towers..so you just put other network company SIM card in your local area..(use 4g supported SIM only)
Thanks for your advice, but I don't think that it's SIM card problem because there is no problem what so ever using my other phone SGS5.
sorry
jopomopo said:
Thanks for your advice, but I don't think that it's SIM card problem because there is no problem what so ever using my other phone SGS5.
Click to expand...
Click to collapse
Hmmm. Sorry friend..I am helpless.. anyway continue your thread here..in Xda have brilliant members..they can help you..best of luck.
Thanks, I totally missed your comment...this is turning out to be quite a puzzle. I've noticed the less battery (<60%) I've have on the phone there seems to be nothing wrong with the 4g connection. ???
To answer to myself, I was too optimistic...nothing to do with battery. It's just so weird that phone works like a charm most of time and then suddenly not. I'm confused...
Now on the newest firmware lollipop 5.1 it fixed my lte problem
same issue
I bought mate 7 a couple of days ago and I keep losing the data connection. the network gets connected and lost again.
i did everything to fix it but no luck. changed sim, restored device, modified APN and no luck.
it keeps disconnecting seems that it is a problem with the phone itself as i have read the same issue on a couple of forums..
hope it is a software issue and get fixed soon as this is annoying.
In service they replaced my phone to a new one mostly because of this problem and I can say it did not help at all. Only upgrading to lollipop will fix the problem ( tested on beta) I'm on b145 now and it does that all the time. I guess it is carrier based problem not SIM nor hardware.
Since updating, I've discovered that I can no longer use USB Tethering or set up a wireless hotspot.
Or should I say, I can, but neither give the other device any connectivity - even though it works fine on the phone itself.
Anyone else having problems, or can suggest a fix?
jonmorris said:
Since updating, I've discovered that I can no longer use USB Tethering or set up a wireless hotspot.
Or should I say, I can, but neither give the other device any connectivity - even though it works fine on the phone itself.
Anyone else having problems, or can suggest a fix?
Click to expand...
Click to collapse
Works fine here on 5.0.2 full wipe, nordic ftf, USA bought D6603 on AT&T USA network. Maybe they changed something on your carrier with 5.0.2 that needs your account to be provisioned for tethering on Lollipop. Sometimes depending on the carrier a different apn is used for tethering and the carrier can then block you if you are not provisioned. The APN's change often with every version.
jonmorris said:
Since updating, I've discovered that I can no longer use USB Tethering or set up a wireless hotspot.
Or should I say, I can, but neither give the other device any connectivity - even though it works fine on the phone itself.
Anyone else having problems, or can suggest a fix?
Click to expand...
Click to collapse
I'm on the same as you with 3 and can no longer tether although I can create a Hotspot and people can join, just no data......really annoying. Apart from that i like the update.
jonsmith709 said:
I'm on the same as you with 3 and can no longer tether although I can create a Hotspot and people can join, just no data......really annoying. Apart from that i like the update.
Click to expand...
Click to collapse
I've created a thread on the Sony Mobile forum, as I suspect this is a problem that isn't more widespread simply as people haven't tried tethering yet, or have assumed it was a network problem and maybe given up.
I am wondering if there's something going on where networks such as Three are now able to use another APN for tethering (as is now the case on iOS), but we are yet to be given the opportunity to select an APN for tethering? Or we have to add something in to the existing APN setting?
I think its a Lollipop issue as the Nexus devices had it. I'll try tonight with a different network sim to see if it works.
Can you post your APN?
I use T-Mobile.
Name T-Mobile Data
APN fast.t-mobile.com
Proxy not set
Port not set
Username not set
Password not set
Server not set
MMSC http://MMS.msg.eng.t-mobile. Com/MMS/wapenc
MMS proxy not set
MMS port not set
MCC 310
MNC 260
Auth type none
APN type default, supl,a-gps,MMS
APN protocol IPv4/IPv6
APN roaming protocol IPv4
When I first got my D6603 I couldn't tether. My APN protocol was set to ipv4 only. Making the change to IPv4/IPv6 fixed it.
Cheers I'll try when I get home.
Changing to IPv4/IPv6 didn't do anything for me.
Im in the same boat, I posted on the 5.0 thread but just to say I think its just a three problem unfortunately as I know a few people who have the handset etc and they are fine with tethering if there not on three, EE for example works fine. I guess we will have to wait for a three firmware or UK 5.0. I didn't backup my original firmware from my three handset and cant actually find a three firmware?
bradmax57 said:
Im in the same boat, I posted on the 5.0 thread but just to say I think its just a three problem unfortunately as I know a few people who have the handset etc and they are fine with tethering if there not on three, EE for example works fine. I guess we will have to wait for a three firmware or UK 5.0. I didn't backup my original firmware from my three handset and cant actually find a three firmware?
Click to expand...
Click to collapse
It will be dead easy to change. Just flash the new firmware over the old and don't wipe.
I am wondering whether to try and use the iOS Portable Hotspot APN that Three introduced on its new tariffs, but I don't know the exact settings. If that works, Three might be taking advantage of a new feature in Lollipop that allows it to restrict tethering, and hasn't considered (or doesn't care about) the impact on people still on the One Plan.
I've flashed back to 4.4.4 for now, I don't really use much tethering tbh but its handy to have occasionally
bradmax57 said:
I've flashed back to 4.4.4 for now, I don't really use much tethering tbh but its handy to have occasionally
Click to expand...
Click to collapse
I can confirm it doesn't work on the Z2 after the Lollipop update either. Also on Three.
jonmorris said:
I can confirm it doesn't work on the Z2 after the Lollipop update either. Also on Three.
Click to expand...
Click to collapse
On a non uk rom again I presume?
bradmax57 said:
On a non uk rom again I presume?
Click to expand...
Click to collapse
Yes, the same generic ROM.
In all my years of flashing firmwares, I've never had any such problems. Now if I'd flashed a ROM for the wrong variant and lost support for certain bands, fair enough, but data is working just fine on both the Z3 and my wife's Z2.. but tethering is broken.
If it works by the time a UK ROM is released, or specifically a Three UK one, I suspect it will only be because it has been fixed - not because there's actually a need for a specific ROM.
I can confirm that there thing on Lollipop isn't working for me.
On Three as well.
As I'm sure someone will say it sooner or later, did you do a clean install or an upgrade (no wipe)?
I did an upgrade. I cannot believe for one second that will make a difference, but it would be good to know if someone has the problem who did a clean install.
I'm back on 4.4, I'll wait until the UK one is released to see if it makes a difference. I didn't try a different sim from another provider though, did anyone else? I do like what they have done with lollipop though and miss it already
It stopped working for me, I found a solution to my issue and got it working. I posted the solution in the general forum.
jonmorris said:
Since updating, I've discovered that I can no longer use USB Tethering or set up a wireless hotspot.
Or should I say, I can, but neither give the other device any connectivity - even though it works fine on the phone itself.
Anyone else having problems, or can suggest a fix?
Click to expand...
Click to collapse
runamonk99 said:
It stopped working for me, I found a solution to my issue and got it working. I posted the solution in the general forum.
Click to expand...
Click to collapse
Brilliant! That solved it for me!
runamonk99 said:
It stopped working for me, I found a solution to my issue and got it working. I posted the solution in the general forum.
Click to expand...
Click to collapse
Thanks. Will try that later (but have no reason to doubt it will work fine).
Hi people,
So here is the thing. I brother gave me a D820 purchased in the USA and I was using it just fine until one fine day, it stopped seeing my network. It supports the GSM frequencies at 2G and 3G but it isn't even discovering the network.
On Vodafone India - Now, even when I do a manual search, my network isn't visible. It was working fine earlier but it just isn't now. I have tried everything from reflashing the whole thing, to trying out a custom ROM like CyanogenMod, including the CAF builds.
I have also tried flashing the old radio and that didn't help either.
On Airtel - What is funnier is that I used another network's SIM card and it seemed to be working perfectly for a few days and then the same problem appeared there too. Only this time, it was seeing the network, only wasn't registering on to it. It couldn't be a network issue because the same SIM card worked perfectly on another device.
Request any help to resurrect my paperweight Nexus 5 into being useful again.
Thanks in advance!
buggerman said:
Hi people,
So here is the thing. I brother gave me a D820 purchased in the USA and I was using it just fine until one fine day, it stopped seeing my network. It supports the GSM frequencies at 2G and 3G but it isn't even discovering the network.
On Vodafone India - Now, even when I do a manual search, my network isn't visible. It was working fine earlier but it just isn't now. I have tried everything from reflashing the whole thing, to trying out a custom ROM like CyanogenMod, including the CAF builds.
I have also tried flashing the old radio and that didn't help either.
On Airtel - What is funnier is that I used another network's SIM card and it seemed to be working perfectly for a few days and then the same problem appeared there too. Only this time, it was seeing the network, only wasn't registering on to it. It couldn't be a network issue because the same SIM card worked perfectly on another device.
Request any help to resurrect my paperweight Nexus 5 into being useful again.
Thanks in advance!
Click to expand...
Click to collapse
So you need to give more infomation. A lot of the stuff you're saying is pointless for example (I also tried flashing the ld radio???) there are a lot of radios for the nexus 5. (reflashing the whole thing???) what ROM were you on? what kernel? when and how did it stop working? what were you doing?
Be happy I replied lol it seems like you wrote the post in one big panic of a mess. so go ahead now.
drago10029 said:
So you need to give more infomation. A lot of the stuff you're saying is pointless for example (I also tried flashing the ld radio???) there are a lot of radios for the nexus 5. (reflashing the whole thing???) what ROM were you on? what kernel? when and how did it stop working? what were you doing?
Be happy I replied lol it seems like you wrote the post in one big panic of a mess. so go ahead now.
Click to expand...
Click to collapse
You're right. I was in a state of panic.
The problem just happened. There was no reason for it, nothing. It just stopped detecting my network.
I have tried the following builds. And radios from these build separately, because as I understand, there were some WIFI issues with Lollipop to begin with:
1. KTU84P
2. LRX21O
3. LMY47I
More pointless info: Apart from these I have also tried the latest CyanogenMod 12.1 NIGHTLY (cm-12.1-20150419-NIGHTLY) with the CAF kernel and the standard CyanogenMod 12.1 AOSP NIGHTLY build.
what ROM were you on? - I was on stock KTU84P when the network stopped getting any sort of detection from the device.
what kernel? - Stock kernel that accompanied the above ROM. The phone was not even BL-Unlocked or rooted.
when and how did it stop working? - The when is a week ago. The how is a mystery.
what were you doing? - Nothing. I just woke up in the morning and found that my device has no service. Then I tried a manual network search and my network wouldn't show up. It works perfectly on other devices, the SIM card that is.
So, now I have a phone that doesn't work on my network.
buggerman said:
You're right. I was in a state of panic.
The problem just happened. There was no reason for it, nothing. It just stopped detecting my network.
I have tried the following builds. And radios from these build separately, because as I understand, there were some WIFI issues with Lollipop to begin with:
1. KTU84P
2. LRX21O
3. LMY47I
More pointless info: Apart from these I have also tried the latest CyanogenMod 12.1 NIGHTLY (cm-12.1-20150419-NIGHTLY) with the CAF kernel and the standard CyanogenMod 12.1 AOSP NIGHTLY build.
what ROM were you on? - I was on stock KTU84P when the network stopped getting any sort of detection from the device.
what kernel? - Stock kernel that accompanied the above ROM. The phone was not even BL-Unlocked or rooted.
when and how did it stop working? - The when is a week ago. The how is a mystery.
what were you doing? - Nothing. I just woke up in the morning and found that my device has no service. Then I tried a manual network search and my network wouldn't show up. It works perfectly on other devices, the SIM card that is.
So, now I have a phone that doesn't work on my network.
Click to expand...
Click to collapse
My wife's Nexus 5 D820 has the same issue. Network worked fine on 4/13/2015, but zero network service the next day, 4/14/2015.
Did your problem happen on the same day? Are you on StaighTalk also?
Her phone was on stock software and still locked. Tried everything and figured it's a problem with the phone since putting my sim card in her phone didn't fix the problem. The phone detects sim cards and their registered phone #s, but zero network service. My guess is the cell antenna hardware broke.
We bought a different phone. Wish we could fix it! It would be nice to fix this Nexus 5 that functions fine except no cell service.
jodekirk said:
My wife's Nexus 5 D820 has the same issue. Network worked fine on 4/13/2015, but zero network service the next day, 4/14/2015.
Did your problem happen on the same day? Are you on StaighTalk also?
Her phone was on stock software and still locked. Tried everything and figured it's a problem with the phone since putting my sim card in her phone didn't fix the problem. The phone detects sim cards and their registered phone #s, but zero network service. My guess is the cell antenna hardware broke.
We bought a different phone. Wish we could fix it! It would be nice to fix this Nexus 5 that functions fine except no cell service.
Click to expand...
Click to collapse
My problems started in April, yes. But I am not on StraightTalk. The problem first happened when I was on Vodafone India. Now, even in manual network search, the phone doesn't discover Vodafone at all.
buggerman said:
My problems started in April, yes. But I am not on StraightTalk. The problem first happened when I was on Vodafone India. Now, even in manual network search, the phone doesn't discover Vodafone at all.
Click to expand...
Click to collapse
Hey, I have the EXACT same problem. My Nexus 5 wont detect the Vodafone network in India! I tried all kinds of stuff - flashing the original stock rom, factory reset - nothing worked. All other networks are working fine. The same vodafone sim that wont work in the nexus is working absolutely fine in other phones. I am at my wits end - did you find any solution to this yet? Please let me know.
I have also been facing the same problem on vodafone.50% of the time i am unable to make or receive calls even when signal is present and if the call connects the call receiver cant hear me.The problem is also present in al the other ROMs and rradios i have tried.
iamagoodboy said:
Hey, I have the EXACT same problem. My Nexus 5 wont detect the Vodafone network in India! I tried all kinds of stuff - flashing the original stock rom, factory reset - nothing worked. All other networks are working fine. The same vodafone sim that wont work in the nexus is working absolutely fine in other phones. I am at my wits end - did you find any solution to this yet? Please let me know.
Click to expand...
Click to collapse
No solution at all yet.. Just a very sophisticated paperweight..
Sent from my HTC One M8
Hi I've been having some trouble with my Sony Xperia z3 and I can't seem to fix it
The phone isnt rooted or flashed it is just stock
The phone just gets no service and when try to phone someone it says 'radio off' and it says I'm in flight mode when it's not so i don't know what's going on
Also it says this in the settings -
Service state -Voice: Radio off — Data: Radio off
Mobile network type- unknown
Mobile network state unknown
Network - no service
Signal strength -0
The phone recognises the sim
I have tried the Sony companion app and running the repair, restarted the phone several times, factory reset it, and it's not the sim because i've tried the sim in several phone and it works fine. The phone is running lollipop and the sim was working completely fine up until Wednesday and I don't know what has caused this issue, any help appreciated.
joshwba said:
Hi I've been having some trouble with my Sony Xperia z3 and I can't seem to fix it
The phone isnt rooted or flashed it is just stock
The phone just gets no service and when try to phone someone it says 'radio off' and it says I'm in flight mode when it's not so i don't know what's going on
Also it says this in the settings -
Service state -Voice: Radio off — Data: Radio off
Mobile network type- unknown
Mobile network state unknown
Network - no service
Signal strength -0
The phone recognises the sim
I have tried the Sony companion app and running the repair, restarted the phone several times, factory reset it, and it's not the sim because i've tried the sim in several phone and it works fine. The phone is running lollipop and the sim was working completely fine up until Wednesday and I don't know what has caused this issue, any help appreciated
Click to expand...
Click to collapse
In about phone does it recognize "baseband version"?
electrash said:
In about phone does it recognize "baseband version"?
Click to expand...
Click to collapse
Yes it does
joshwba said:
Yes it does
Click to expand...
Click to collapse
Reading the internet i came out with few solutions:
1. Try to get new SIM if this one is little old (because in new update of lollipop sony enabled new frequency band)
2. Try to make few reboots of phone (few people reported this to work)
3. Try to turn on and off airplane mode couple of times (few people reported this to work)
4. Try to download APN and Internet settings
5. Try mannualy choose carirer in settings, if dosent work try to set to GSM only (also few of them reported this to work)
This is for now..I will update as i come on more info
Keep me update if it helped you
electrash said:
Reading the internet i came out with few solutions:
1. Try to get new SIM if this one is little old (because in new update of lollipop sony enabled new frequency band)
2. Try to make few reboots of phone (few people reported this to work)
3. Try to turn on and off airplane mode couple of times (few people reported this to work)
4. Try to download APN and Internet settings
5. Try mannualy choose carirer in settings, if dosent work try to set to GSM only (also few of them reported this to work)
This is for now..I will update as i come on more info
Keep me update if it helped you
Click to expand...
Click to collapse
1. The sim works in other z3 lollipop devices and I've tried many other sd cards
2.I've downloaded the APN and Internet settings
3.I don't have a GSM only option and It doesn't let me choose manually it just stays on a searching screen because I have no way of changing it from automatic to manual
I believe it is something to with the voice radio and data radio being off is there anyway to turn it on?
electrash said:
Reading the internet i came out with few solutions:
1. Try to get new SIM if this one is little old (because in new update of lollipop sony enabled new frequency band)
2. Try to make few reboots of phone (few people reported this to work)
3. Try to turn on and off airplane mode couple of times (few people reported this to work)
4. Try to download APN and Internet settings
5. Try mannualy choose carirer in settings, if dosent work try to set to GSM only (also few of them reported this to work)
This is for now..I will update as i come on more info
Keep me update if it helped you
Click to expand...
Click to collapse
Do you think it may be a hardware issue?
joshwba said:
Do you think it may be a hardware issue?
Click to expand...
Click to collapse
Well, there might be a loose connection between motherboard and antenna, or broken antenna.
But it's really hard to occur. I assume you didn't drop your phone.
Sent from my D6603 using XDA Free mobile app
electrash said:
Well, there might be a loose connection between motherboard and antenna, or broken antenna.
But it's really hard to occur. I assume you didn't drop your phone.
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
No I haven't dropped my phone but about a month ago my front screen corner has begun peel up because of the adhesive coming off and then the vibration stopped working so maybe something got under the screen? If it's not a hardware issue is there any way to start the voice and data radios on? Because I think they maybe the issue because when I.try to make a call it says radios off and that the phone its in airplane mode when it's not
joshwba said:
No I haven't dropped my phone but about a month ago my front screen corner has begun peel up because of the adhesive coming off and then the vibration stopped working so maybe something got under the screen? If it's not a hardware issue is there any way to start the voice and data radios on? Because I think they maybe the issue because when I.try to make a call it says radios off and that the phone its in airplane mode when it's not
Click to expand...
Click to collapse
I am experiencing the same problem as you, just hours ago it was working fine. then I changed my sim, after reboot it says no service, Same problem when I try to call it says radio off and turn off airplane mode. I dont know what to do. I tried resetting and everything but nothing seems to work... I have no idea what caused this too
CrashOverRide27 said:
I am experiencing the same problem as you, just hours ago it was working fine. then I changed my sim, after reboot it says no service, Same problem when I try to call it says radio off and turn off airplane mode. I dont know what to do. I tried resetting and everything but nothing seems to work... I have no idea what caused this too
Click to expand...
Click to collapse
Let me know if you manage to fix it
joshwba said:
Let me know if you manage to fix it
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Click to collapse
is it worth me sending it into sony repair center?
joshwba said:
is it worth me sending it into sony repair center?
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Click to collapse
it is if you have warranty
http://imgur.com/6MGSzuX
Does this mean anything to anyone ?
I have been searching for this error for more than a month. My xperia z3 got this problem when i put it on water. After that my xperia lost signal for a day or two, then it recover the signal for a week. It didnt show any problems after two weeks of use.
Then the error came back, after a reset factory, switching airplane mode and all kind of stuff, i couldnt solved the problem. I have searched that it doesnt only ocurred in xperia but in any android. The strange thing is that no one has a solution, for real no one. I sent my phone to warranty but sony didnt take care of the problem. So im trying different solutions. The next step for me is to open it and try to figure it out.
Good luck
carasd said:
I have been searching for this error for more than a month. My xperia z3 got this problem when i put it on water. After that my xperia lost signal for a day or two, then it recover the signal for a week. It didnt show any problems after two weeks of use.
Then the error came back, after a reset factory, switching airplane mode and all kind of stuff, i couldnt solved the problem. I have searched that it doesnt only ocurred in xperia but in any android. The strange thing is that no one has a solution, for real no one. I sent my phone to warranty but sony didnt take care of the problem. So im trying different solutions. The next step for me is to open it and try to figure it out.
Good luck
Click to expand...
Click to collapse
Let me know If you manage to fix this problem
No Service
I'm having the exact same issue. The issue occurred after taking a photo a few inches below water, only submerged for a few seconds with all flaps secured. When there was no cellular network connection, I turned off the phone and removed SD and SIM card and let it sit for awhile. After a few hours, I turned the phone back on and had no problems until a week later.
After restarting my phone today, I lost all cellular network connection although everything else appears to be fine.
I've tried restarting, hardware reset, new SIM card and safe boot.
I called Sony who advised factory reset which I'm about to try though I doubt it will work. My provider tried steps on their end as well. The liquid indicators are still white so I don't believe water infiltration would cause this issue but who knows.
HElp
joshwba said:
Hi I've been having some trouble with my Sony Xperia z3 and I can't seem to fix it
The phone isnt rooted or flashed it is just stock
The phone just gets no service and when try to phone someone it says 'radio off' and it says I'm in flight mode when it's not so i don't know what's going on
Also it says this in the settings -
Service state -Voice: Radio off — Data: Radio off
Mobile network type- unknown
Mobile network state unknown
Network - no service
Signal strength -0
The phone recognises the sim
I have tried the Sony companion app and running the repair, restarted the phone several times, factory reset it, and it's not the sim because i've tried the sim in several phone and it works fine. The phone is running lollipop and the sim was working completely fine up until Wednesday and I don't know what has caused this issue, any help appreciated.
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Click to collapse
Hi, Could you solve your problem ?, I have the same
Yep, I got that too. I used it in the water, then the service got lost, then it returned after 10-20 min, but after that it worked for two days and now, bothing, it happened again, but after a day when it was in the water. So I got no service, cool....
Sony z3 no service radio off
mario_labrie said:
Hi, Could you solve your problem ?, I have the same
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Click to collapse
Hi I have the same issue please help me fixing it. I took my phone to an expert and his diagnosis lead to the change of the motherboard. I hope that's not true
I have the same problem. Anyone has the solution?
---------- Post added at 10:00 AM ---------- Previous post was at 09:56 AM ----------
Pil0t0fTheSt0rm said:
I'm having the exact same issue. The issue occurred after taking a photo a few inches below water, only submerged for a few seconds with all flaps secured. When there was no cellular network connection, I turned off the phone and removed SD and SIM card and let it sit for awhile. After a few hours, I turned the phone back on and had no problems until a week later.
After restarting my phone today, I lost all cellular network connection although everything else appears to be fine.
I've tried restarting, hardware reset, new SIM card and safe boot.
I called Sony who advised factory reset which I'm about to try though I doubt it will work. My provider tried steps on their end as well. The liquid indicators are still white so I don't believe water infiltration would cause this issue but who knows.
Click to expand...
Click to collapse
Have you got the solution?
Hey I have had my one plus one for a little under a year and after a 2 week road trip it has stopped being able to connect and detect the Wind home network. During this road trip I was on airplane mode for the full duration of the 2 weeks with the 05Q caulkin rom installed. Once I had reached my home town of ontario I had noticed that I could only connect to wind away on my opo. When scanning manually for the WIND home network it would appear with the simcard symbol beside it but when trying to connect it would state that it was unable to connect to the network. Although randomly throughout the day it would connect without warning until I rebooted my device where it would lose connection again. I then later updated my phone to the latest OTA which is cm12.1 hoping that the problem would be fixed but to no avail. At first it was the same issue where it would show the WIND network with the sim card symbol beside it but now I am not even able to see the WIND home network and can only able to see the Wind away network. I have tried changing my APNs and have tested my sim card on my sisters opo where it works perfectly fine. I have also done a factory reset and nothing has been able to fix the issue. I would like to fix this issue and anything would be of help.
JaddNC said:
Hey I have had my one plus one for a little under a year and after a 2 week road trip it has stopped being able to connect and detect the Wind home network. During this road trip I was on airplane mode for the full duration of the 2 weeks with the 05Q caulkin rom installed. Once I had reached my home town of ontario I had noticed that I could only connect to wind away on my opo. When scanning manually for the WIND home network it would appear with the simcard symbol beside it but when trying to connect it would state that it was unable to connect to the network. Although randomly throughout the day it would connect without warning until I rebooted my device where it would lose connection again. I then later updated my phone to the latest OTA which is cm12.1 hoping that the problem would be fixed but to no avail. At first it was the same issue where it would show the WIND network with the sim card symbol beside it but now I am not even able to see the WIND home network and can only able to see the Wind away network. I have tried changing my APNs and have tested my sim card on my sisters opo where it works perfectly fine. I have also done a factory reset and nothing has been able to fix the issue. I would like to fix this issue and anything would be of help.
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Click to collapse
I'm having the exact same issue bro, see my thread here: http://forum.xda-developers.com/oneplus-one/help/connect-to-home-network-stuck-roaming-t3197836
Unfortunately no one has replied yet.
limpexowns said:
I'm having the exact same issue bro, see my thread here: http://forum.xda-developers.com/oneplus-one/help/connect-to-home-network-stuck-roaming-t3197836
Unfortunately no one has replied yet.
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Click to collapse
Sorry to hear you are going through the same problem. If I learn how to solve this problem I will make sure to hit you up.
JaddNC said:
Sorry to hear you are going through the same problem. If I learn how to solve this problem I will make sure to hit you up.
Click to expand...
Click to collapse
Did you have any luck yet? Mine is still acting the same. I have been using my LG G2 for a while so I haven't really tried to solve the issue as I tried a lot previously as stated in my post.
Maybe you could post your solution here to help other members that may have the same problem ?
JaddNC said:
Sorry to hear you are going through the same problem. If I learn how to solve this problem I will make sure to hit you up.
Click to expand...
Click to collapse
Have found found a solution yet? I have the same problem. Sim card works perfect on OnePlus X, Nexus 4, but not on OnePlus One. I get connected to Wind Away, and I've tried just about every fix including entering in everything manually.
did anyone figure out a solution? im having this problem right now
Wow... sounds like I wrote this thread - aside from minor details this is EXACTLY the problem I am having. My vacation was also two weeks and the randomly connect during daytime but loses connection once restarts sound all too familiar. After Wind store clerk did sim swap, new error msg appears and said "your sim card does not allow connection to this network", so the problem actually got worse. Eventually I had to switch carrier (to Koodo and it works).
No, I have not fixed it yet.
But I'm contemplating to try manual selection of radio band (in the *#*#4636#*#* menu), because mine is showing EURO BAND and USA BANDas choices. Tho haven't made up my mind yet because that might do much more damage than good, based on some Google research so far... frustrating.