So this morning i unplugged my phone, fully charged, and used a flashlight app. Then all of the sudden my phone just went black and i have not been able to get it to do anything for over an hour and a half now. No matter what i do it will not turn on. Ive tried to power button/rockers combo to get it to turn on, nothing, Ive tried the little button in the sd card compartment, nothing.... Anyone else have this issue? I cannot find anything on the Z3 for this, only stuff for the older models... Thanks.
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
nobby00900 said:
Hold volume up and power button until the phone vibrates. Then connect a USB cable to your computer while holding volume down on the phone. If the phone is recognised by the pc you should be able to flash your phone using flash tool and hopefully that will get you back up and running. That's the only solution I can think of. Maybe some other members might be able to help if this don't work.
Click to expand...
Click to collapse
Nothing... I cant get the phone to do anything at all. I really do not understand.
I can't help then mate other than suggesting taking it back to where you got it from or sending it to Sony. Hopefully somebody else can help you out to save you the hassle
Planeck said:
Nothing... I cant get the phone to do anything at all. I really do not understand.
Click to expand...
Click to collapse
Did you hold the buttons in for ages; literally 20 or 30 seconds?
poldie said:
Did you hold the buttons in for ages; literally 20 or 30 seconds?
Click to expand...
Click to collapse
Over a minute, still nothing
Planeck said:
Over a minute, still nothing
Click to expand...
Click to collapse
Hello, my girlfriend have the same problem in his Xperia Z3. When she works his phone lying on the desk. She want call to me and the power/lock button don't work. She call to me from other mobile phone and she describe problem. After 10 seconds search in google I find a way to restart phone. She pressed little yellow switch under nano Sim/micro SD plug. Phone power down and never give up. Power button is dead, combinations : vol+ and power , vol- and power, vol+ and vol- and power also didn't work. When I plug the USB cable the charging will start normally. In screen I have a big battery icon with animation.
Maybe someone have similar problem with Z3 and know a solution??
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
That is not normal and even if you could get it back from that sort of failure, you don't want this device unless it is fixed or replaced.
abhinav.tella said:
Well if its the button, tap to wake could solve the problem till you decide to get it repaired.
It could also be a battery issue. Try charging for a few hours on a charger and then try turning on after connecting to a PC with phone drivers by holding the power button for like 10secs. That is the method used for HTC phones with similar issues.
The HTC One X had battery issues for some where it would not turn on until it was connected to thr charger for a few hours. I had, had the same issue you mentioned and tried the method mentioned above but never turned on. Repair shop tested the battery and eventually had to replace a bad mothetboard.
Click to expand...
Click to collapse
Still nothing. Power/unlock button is dead. Today I go to sell point (T-mobile Poland ) and leave for warranty repair. I used Xperia Z3 for 2 weeks
If you are within 14 days TMO should give you a brand new device.
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
abhinav.tella said:
If you are within 14 days TMO should give you a brand new device.
Click to expand...
Click to collapse
acpg100 said:
I'm having the same problem too. I tried to use the flashlight app for the first time and it just completely bricked my Z3.
Click to expand...
Click to collapse
Hello,
Xperia Z3 back from repair few days ago. Message from service: hardware repair, updated soft, phone is 100% functionality and compatible with specification from producer.
Ive just received my z3 as replacement for g flex and its from Plus poland lol.
Sent from my Xperia Z3 using XDA Free mobile app
Just happened to me today- Xperia Z3 Compact
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Mines 'died' twice, both times the only way I could get it to turn back on was to connect to magnetic charger dock/cable
this is really works on me.. !!! try this one.....
anthgabb said:
So last night, i left my phone to charge after reaching 5%. When I woke up, my phone won't start and it won't charge either. The LED indicator was not lighting when it is plugged.
I tried every trick:
1. Pressed down the power button in different lengths.
2. No. 1 but with the volume down key
3. Pressed down the yellow button on the sim card tray
4. Tested 5 different charger heads and different wires
5. Tried connecting to 2 different laptops to see if my phone will be recognized
I work close by a Sony Center so I was planning on passing by after work. I was already having a really bad day and my phone is not under warranty. Throughout the morning, I'd randomly check the power button if it will finally work. FORTUNATELY, during lunch, the LED indicator finally lit up! The batt was drained so I had to charge it and wait a few minutes before turning it on. Finally it's on. I don't know what the eff happened or if it is really resolved.
I'd still want to know what the hell is wrong with Xperia Z phones??
Click to expand...
Click to collapse
just do the no .3 ... and it works to me... thank u for posting this .. it helps me a lot.......
It's called the 'sudden death' bug and a small number of sony xperia phones die from it., including the Z3. It is more common in the Z3 Compact (I suffered from it and had to get it replaced). Just google sony Z3 sudden death.
Did the OP use a quick charger on his Z3? The reason I ask is that the repairer I sent my Z3C to originally said the motherboard was gone and needed to be replaced, possibly cased by current. I used to use a quick charger on my Z3C and wonder if it caused it as the phone worked perfectly for 6 weeks before dying.
There are several so called fixes and workarounds that work for some people, not all. Only a motherboard replacement fixes it properly.
Fix for Z3 not powering up / no charge LED
My Z3 would not power up and no charge LED when cable plugged in. Finally found this solution on Sonymobile support website which fixed my phone!
To force the device to restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") until the device has emitted three vibrations, and then release the OFF button. The device turns off automatically.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
If a forced restart procedure as described above doesn't succeed in turning on your device, you should try another kind of forced restart - the 2-minute restart procedure.
To force a 2-minute restart
Detach the SIM card slot cover.
Using the tip of a pen or similar object, press and hold down the small OFF button (generally indicated by the text "OFF") for 120 seconds (ignoring any vibrations), and then release the OFF button.
Charge the device until a charging icon appears on the screen.
Turn on your Xperia™ device.
I had to hold the 'off' button for about 60 seconds before the phone vibrated and sprung into life - phew!
I bought mine with the broken screen so I don't know for sure what happened. Bid won for $37
The led light came on when plugged in, but no vibrations. The computer recognized it and installed as the D6633. Properties show the battery had charged to 29%, 60%, 99%.
But clicking into it just shows a blank page. No folders, drive volumes, or anything.
However if it is not hooked up to a charger or computer then as well as no vibration there is no lights either. Does get a little warm though.
Bought the new display and powerflex. Still wont turn on, no vibrations, and only shows led when plugged in.
Tried the volume up, down, power, all three, reset button in sim tray.
PC Companion can't work with it. It almost worked once but said if there was a google account and I did not have the info I would be facing the whole account lock fiasco....No thank you. Can't even get it to recognize it for that option properly anymore anyway.
Could easily connect it into fastboot mode, but getting it into flash mode took much much much more effort. But eventually I did and flashed an image with flash tool. Went fine. Flashed everything......NO CHANGE......
I'm guessing at this point maybe the board was more damaged than seems....Though it's weird how the computer recognizes it and can flash everything.
Or there is a damaged power IC, transistor, capacitor, or something.
I really hope Sony took care of this in the Z5 and it is no longer an issue in future devices. It was said in a few comments above that only a few people are affected....Yet there are endless searches and pages with a dramatic number of users facing it.
Related
Dear Geeks,
I need your urgent help/advice. i'm three weeks far to my wedding and have a lot of troubles to handle, of course i need this phone.
let me describe the matter i have.
My nexus s is not booting, not starting, nothing.
what i did?
Last night, power button stopped working. I have experienced this 4-5 months ago. I don't know why, the problem has been solved by itself after few days later. i did nothing at those days. the power button came back. (as to my opinion, this is happening due to software problem) Anyway, i have used the market and installed ''fix power button'' application to use volume buttons for opening the screen.
I slept and when i woke up, i saw that phone needs to be charged but i waited. there was %11 something. i tried to handle the power button, pressed many times on it, thought that it may come back again same as 4-5 months ago it happened.
I removed battery and replaced again. i tried this many times. removed, replaced, used the usb cable via AC charger and phone started but there was no result. power button still was not working.
i thought that if the battery runs out, and then, when i charge the phone, maybe this matter may be solved. (ok this was stupid idea)
phone started to charge. when i plug the usb cable, phone was booting and displaying the google and animation and later it was ok to use.
meanwhile i keep on removing battery and replacing battery while the usb cable connected. but when phone starts to boot, i removed battery and replaced again. phone was ok, it was booting. few times it was booting.
but baaaam.
it is now not starting not booting, nothing.
now, when i replace the battery, phone is getting hot, especially sim-card area. i m removing the battery and connecting the usb. same again phone is getting hot, same sim-card area again.
i have waited enough not to connect the battery or usb charging cable. but no result.
what can i do now? what are your opinions?
my opinions/guess:
-i am using 3500 mah lithium polymere battery. maybe the battery died. i m using that battery more than 1 year, around 15 months. i dont turn off wi-fi so i m charging phone everyday.
- phone crashed during booting. and now the phone is totally brick.(i dont wanna believe this, this phone can be usable, believe me i feel it i think whatever happens, this phone can be usable via software installing or rooting... of course if you dont throw it towards a wall etc.)
by the way, my phone was not rooted. no time to root these days. and of course the phone was not starting.
what is your idea? what happened phone? what should i do?
if you reply, i will be appreciated.
A big advice for people reading this, dont remove the battery when your phone is booting.
I hope someone has a solution, since I have the same probelm...
I searched everything and tried every tool in this forum, but no success...
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
same thing has happened to me since updating from JB. Just past one year warranty too lol!
greg2826 said:
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
Click to expand...
Click to collapse
Actually, it was power button failure issue but now, i believe it is not.
But thanks i will try it.
captainirmak said:
Actually, it was power button failure issue but now, i believe it is not.
But thanks i will try it.
Click to expand...
Click to collapse
what is ur theory then?
u might find something here as well http://forum.xda-developers.com/showthread.php?t=1504501&highlight=power+button+conspiracy
greg2826 said:
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
Click to expand...
Click to collapse
dude, unfortunately those solutions not working on my device.
when i connect charger and i replace the battery, within seconds phone boots itself without power button. it should be this way. removing and replacing the battery helped me to start to boot.
i sense this case a bit different from that solutions.
i need to try with a different battery. my wife has nexus s also. she is very lucky she has no problems i have experienced so far. i will try with her battery.
i think there is a matter with mainboard.
by the way i forgot to say that i dropped my phone last evening. just after then phone was acting that i'm pressing long onto power button. and power button finally stopped working when i remove the battery.
i think this is happened because of dropping the phone from my belly high.
but the last thing i have done which removing the battery while the phone is booting, i wish, i should not have done. i could use it without the power button.
captainirmak said:
dude, unfortunately those solutions not working on my device.
when i connect charger and i replace the battery, within seconds phone boots itself without power button. it should be this way. removing and replacing the battery helped me to start to boot.
i sense this case a bit different from that solutions.
i need to try with a different battery. my wife has nexus s also. she is very lucky she has no problems i have experienced so far. i will try with her battery.
i think there is a matter with mainboard.
by the way i forgot to say that i dropped my phone last evening. just after then phone was acting that i'm pressing long onto power button. and power button finally stopped working when i remove the battery.
i think this is happened because of dropping the phone from my belly high.
but the last thing i have done which removing the battery while the phone is booting, i wish, i should not have done. i could use it without the power button.
Click to expand...
Click to collapse
If you have not rooted your device, you should have you warranty, right? Take the phone back to the carrier, and tell them about your problem. o.o Sorry, I'm of no help, but you're in a horrible situation. Wanted to at least give a little help.
Same exact problem here.
2nd of August - mom's phone turned of and just would not boot or prompt at all. The modem heats up when power is turned on or connected.
Tried
The unbrickable methods (but the computer would not detect the device in any form)
A JTAG - I was able to write the recovery and bootloader - assembled the phone and it just won't boot or prompt
Need to try
Another battery to see if it solves the issue.
Removing the xOM5 resistor and converting to a development S5PC110
Tried another battery - no luck
Did the resistor removal and converted to a dev board - Unbrickable now detects the board!
trying to get the device into fastboot - will update
ru1dev said:
Same exact problem here.
2nd of August - mom's phone turned of and just would not boot or prompt at all. The modem heats up when power is turned on or connected.
Tried
The unbrickable methods (but the computer would not detect the device in any form)
A JTAG - I was able to write the recovery and bootloader - assembled the phone and it just won't boot or prompt
Need to try
Another battery to see if it solves the issue.
Removing the xOM5 resistor and converting to a development S5PC110
Click to expand...
Click to collapse
I had the same problem few months ago. Power button had died. While I was able to boot with remove battery and connect to charger option and I was rooted. But after a week I decided to take the phone to Samsung service center to get the power button replaced. My phone did not have warranty. Samsung took few hours to get the power button replaced and it costed me about $7. I think that's the easiest method. They did not have a stock of I9020 power button, so they fixed a I9023 power button.
Any update? I'm curious to see if you get it working. Had the same happen to my NS a few days ago and would like to see if I can get it going again so I can give it to my stepson.
Sent from my Galaxy Nexus using xda premium
I've given nexus s to samsung service. Actually, power button may be handled by replacing with new one, but with no hope, it will not come back when i read messages about mainboard failure. I will update news whenever it's possible.
we'll see.
I would like to hope it is kind of software matter.
Pls god give my nexus s back, i got extended 3500mah battery.
grrr....
anshumandash said:
I had the same problem few months ago. Power button had died. While I was able to boot with remove battery and connect to charger option and I was rooted. But after a week I decided to take the phone to Samsung service center to get the power button replaced. My phone did not have warranty. Samsung took few hours to get the power button replaced and it costed me about $7. I think that's the easiest method. They did not have a stock of I9020 power button, so they fixed a I9023 power button.
Click to expand...
Click to collapse
So with the hardware mod - instead of selecting Nexus S -> I tied the Galaxy S in unbrickable - first time I've seen the screen alive! - puts the phone into download mode and I can disconnect from the usb and it stays in download mode! .. when i tried to flash odin I get a "There is no PIT partition" error -> this ofcourse is with re-partition and bootloader update UNCHECKED
When I tried Heimdall it wouldnt let me flash without a pit file. So trying Heimdall 1.1.1 - I get Failed to Access device Error: -3
Any chance some one with an i9020T can do me a huge favor? Use Heimdall 1.3.2 - download your PIT file and upload it here?
reaching for string ends out here :/
@ru1dev
i`m in the exact situation right now...
did you solved your problem?
jokkergsm said:
@ru1dev
i`m in the exact situation right now...
did you solved your problem?
Click to expand...
Click to collapse
The power button had to be replaced. I shorted the connection when ever I had to press the power button during the boot sequence. That's how I fixed mine.
Hi,
i have very strange issue which i noticed right now. It seems that i can not turn on my mobile/screen. I have to say that mobile is bought less then month ago and no modifications are made like rooting or something like that. Today it worked without any problems and when i got home i left it on my desk but two hours later i wanted to check for my e mail but screen/mobile is not turning on. I checked on/off button and it's not jammed. What else can i do considering that i can not remove the battery
Ramiell said:
Hi,
i have very strange issue which i noticed right now. It seems that i can not turn on my mobile/screen. I have to say that mobile is bought less then month ago and no modifications are made like rooting or something like that. Today it worked without any problems and when i got home i left it on my desk but two hours later i wanted to check for my e mail but screen/mobile is not turning on. I checked on/off button and it's not jammed. What else can i do considering that i can not remove the battery
Click to expand...
Click to collapse
Charge the phone. Could be dead. Are you SURE nothing has been modified? Also, hold down the power button until you see the capacitive buttons flashing, and don't let go until they stop flashing and the phone reboots.
Battery probably died. This phone is known to lose power abruptly. It's happened to nearly everyone at some point--it will appear to have some charge left and then suddenly drop to 0%.
Just leave it plugged in for a while and see if it revives.
nothing helped from what you mentioned but it works now. When i plugged in the charger there was no sign of charging. When i pressed and hold power button also nothing happened. Then i tried to hold volume down and power button but also no reaction from the phone and then i pressed the mobile bit harder around display to check that maybe there is no loose wire and at this point mobile turned on by itself (boot screen) and after booting there was crash report. I have HTC phones for years now and such problem never occurred to me before but phone works for now :good:
thank you
Hopefully it isn't a defect, my one x has never went off on me at a random battery percentage, except for some ROMs he he
As mentioned, some people have had instances of randomly losing charge, or phone not seeming to take a charge after running the battery down. Leaving the phone on the wall charger (not USB, which takes much longer) for several hours (overnight) and then trying to power on seems to solve the problem. One guy here could not get any response (even after charging for hours) except by holding the power button while the phone was on the charger.
The issue seems completely random. So unless it persists, probably nothing to worry about.
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
I think the last step is all that's required. Holding the volume up button & power button for a few seconds (5? 10?) will cause it to vibrate 3 times and reset. It gets you out of pretty much anywhere; learned that from messing with my Z1C's bootloader.
Having the same problem
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
Click to expand...
Click to collapse
One pretty important feature you left out here, which is as close as you can get as a battery pull, open the microsd slot, and inside is a little yellow button, push this in will 9 times out of 10 power cycle your phone.
Same problem
engr.emersoncruz04 said:
I'm having the same problem, my Z3 compact is nearly 4 weeks old.
during 5 in the morning, my battery is at 80%, then I lock the screen and went to sleep.
then I woke up around 4pm and my phone is dead as ****, doesn't respond to anything
I do. I've tried what you've said in this post and nothing happens.
I have few APPS in my phone and I never tried exposing my phone into water. can somebody please
help me
Click to expand...
Click to collapse
I am having the same problem. I just bought the device through Amazon DE and i am thinking in returning it. Any way to solve this ?
I have noticed that in my case, at least, this is always happening when the battery percentage is getting close to 50% (half of the battery is consumed). I have KitKat 4.4.4 and i expect this problem to be solved with the new Android 5.0 Lollipop upgrade.
Sleep of death companion... other issues?
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Same problem
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
UPDATE
uFito.cc said:
Hello all,
Xperia Z3 (Tmo D6616) since January. Super happy with the phone, especially being able to run long distance without worrying about sweat damage, listening to music in the shower, and other shenanigans otherwise impossible before. Anyways, yesterday morning i was showering, phone was alright. After shower dried the phone with a towel and put it on a shelf in the bathroom. Forgot about the phone for thirty minutes, came back and noticed that the camera had fog condensation inside the lens. Ohhhh! crap, so I open the ports and put the phone near a fan. Also, phone wont turn on... So my first thought is water damage. So I packed the phone in dry rice for a few hours. Take sim and SD card out. Next i decide to power cycle the phone with the yellow button on the sim port. Phone buzzes three times. But after that... nothing. Phone has been stored in rice since. When i plug it i get rapid red led blinking. I called Tmo and dude tells me that he has the same phone, and that it souds like deep sleep, not water damage, due to led and buzzing. Problem is i can't replicate buzzing and no combination of the above seems to work. At a loss. Any of you know what the red led blinking means while the usb charger plugged?
PS: condensation gone from phone, or so it seems.
Click to expand...
Click to collapse
FYI, currently in RMA process through Tmo... gonna get a refurb... not the happiest camper with Sony's approach, however, this begs the question: Given the spate of issues with Z3's maybe a refurb would not be such a bad idea, especially if it addresses the issues that are most common... Anyone received a Z3 refurbished? Would you mind sharing your experience?
Try connecting a diff screen at a technician....dont pay unless it works..
Dannydinkles said:
Hi all,
After 4 weeks my new Z3 would randomly shutdown and I would turn it back on, until of course it refused to switch back on.
I have attempted a hard reset using all 3 combinations of the power and volume buttons. The only response was 3 vibrations from holding all 3 buttons whilst plugged into a charger. The red light would flash intermittently whilst on charge, and constantly when either buttons are held down.
When plugged into a PC, the USB connection would repeatedly connect and disconnect.
Is there any hope? I need to recover photos from my mothers funeral.
Click to expand...
Click to collapse
Try connecting a diff screen at a technician....dont pay unless it works..
Doesn't help you, but as a side note, I had mine replaced twice using Jump and both times I received a brand new phone sealed in the box. BTW, last one has Dec 14 build date and the assembly is much better than earlier ones I had.
super thanks!!!
cheesecake2 said:
This should help anyone with a Z3 or Z3 compact where their phone doesn't turn on or do ANYTHING.
In my experience I was using my 2 week old Z3, no problems, until one day I locked the screen using the power button and it wouldn't turn back on.
I tried everything, soft reset, hard reset, yellow button next to sim card tray, plugging it into my computer etc etc. Still nothing.
I knew the phone was working because it started to get quite hot towards the top of the phone.
Eventually came across a fix that worked for me and hopefully will for you, so don't think you've got a shiny new ornament just yet.
I don't know what is required and what isn't but this is what worked for me:
1. Hold the volume down button for 30 seconds
2. Keep it held and plug your phone into a power source (wall or computer) using the USB cable. No response?
3. Let go of the volume down button. Now press the volume down button and power button together for 5 seconds. Still no response?
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
5. Turn the device on using the power button as normal.
Alas!
I was ready to send mine off to Sony's awfully long repair service which last time took nearly 8 weeks (I could've personally driven to Japan/China and back from the UK)
Hope this works for someone!
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Click to collapse
hello, at last i found the answer,! tried all the suggested actions i searched on the blogs, but this one really worked for my xperia z3c and after that it updated to lollipop, i hope it would not shut down randomly again, i'll wait for maybe 2 months before i actually make it my main phone again, but at least it's back now and i really miss my xperia z3c, it's really the best for me thanks to you!!! God bless!
Sometimes (once/day), when i woke up my Z3C from sleep, the touch screen is frozen and the only way is to reboot it with power and volume buttons.
How can i debug this behavior ? I found nothing about that issue...
Thanks for this post!
I've managed to get to the point of three vibrations, but then it just burns the leds in three colors, and then vibrates 3 times again and so on.
I've also managed to get to a point where the led stays constant blue (by playing with the volume up/down).
But now what?
Worked for me
:good::good:
the 4th step worked for me, thank you
4. Press the volume up button and power button together for 10 seconds. This should cause your device to vibrate 3 times and then show the battery charging screen.
Xperia Z3 keeps restarting when trying to charge
Hi all, I don't know if someone did encounter same problem as I. Yesterday my Z3 was 100% charged. Overnight the phone started to restart and battery % went nearly dead showing around 2% left and the red led light starting blinking as well. I tried to plug on charge to a wall source and now it keeps restarting and the "Sony" logo only would appear and it keeps to restart again.
Saw some solutions among which I have tried press holding the volume up button along the power button so as it should vibrate 3 time but in vain. The phone ain't charging anymore and it keeps restarting either plugged with my pc or wall.
Please can anyone help on this one?
Cheers
Kris
Need Help Sir/Madam XperiaZ3compactproblem
Hi!! Guys... i have a same problem here my xperia compact suddenly turn off after charging... before other remedy its working volume up + power button, the yellow botton near sim card, volume down + power button. Now its not working when i plug it to power source like laptop and others sometimes LED turn red but after 5mins it will be gone... by the way last month i able to connect it my laptop i was able to PC repair using Sony Companion but now since its only red light it can able to connect even though i hold volume down it cant connect... what should i do i want to use my phone guys need your help badly...
:crying::crying::crying: this phone is very expensive just to throw away
i had this for the first time last week, it was whilst i pulled the sim tray when the phone was switched on, the z3 said restarting and didnt come back on
a quick google at the time and i had to press the volume up button and power button together for 10 seconds which worked fine
In my sony xperia z3c when I connect it to an outlet/pc the small red light will light up and then nothing (no battery charging image), I've done the steps also pressed the yellow button beside the sim slot but still nothing... Help Please :crying::crying::crying:..... need my phone back asap.... thanks!!!
I decided using Flastools
Friends tive that same device problem is only with the red LED on.
The solution was to use the flastools , installing a new ROM ..
I hope this helps someone !!
Sorry for my bad english !!
Hi all, have my xperia z3 for about two weeks, not rooted, not unlocked, without any modifications. Yesterday before sleep it was with more than a half of akku, today as im woke up and got it in my hands it was off, im plugged charging cable, was thinking maybe the battery was drained, but nothing happens still, its just blinking red (led).
Was trying to hold power + volume up, nothing.
Reset key near sim dont works for me either - i'm just notice 3x vibrations and thats it, its just repeat vibrate 3x times again and again but nothing happens, no boot.
Space_pilot said:
Hi all, have my xperia z3 for about two weeks, not rooted, not unlocked, without any modifications. Yesterday before sleep it was with more than a half of akku, today as im woke up and got it in my hands it was off, im plugged charging cable, was thinking maybe the battery was drained, but nothing happens still, its just blinking red (led).
Was trying to hold power + volume up, nothing.
Reset key near sim dont works for me either - i'm just notice 3x vibrations and thats it, its just repeat vibrate 3x times again and again but nothing happens, no boot.
Click to expand...
Click to collapse
Try to flash it with flashtool with an ftf file to the latest update and see what's happening, or just factory reset it with the pc also can be done with flashtool
Most likely the battery has drained beyond its limit Plug it in via wall and leave it on charge it could take 1-3 Hours for it to reach its limit until it will begin the charging Cycle, I recommend using the official charger that came with the phone
dontbelive said:
Try to flash it with flashtool with an ftf file to the latest update and see what's happening, or just factory reset it with the pc also can be done with flashtool
Click to expand...
Click to collapse
Flashtool seems to be not recognise my phone sadly, the only working key combination its - pressing small key near sim + power button, shortly i was able to get these vibrations by pressing power + vol. up, but its not works anymore.
Will leave phone on charge till tomorrow.
nothing happened, still blinking red being connected to wall charger whole night, might call O2.
Space_pilot said:
nothing happened, still blinking red being connected to wall charger whole night, might call O2.
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Click to collapse
That's strange, 3 red LED Blinks represents the battery needs to charge , But yeah i guess you should call O2
Hussain_Salam said:
That's strange, 3 red LED Blinks represents the battery needs to charge , But yeah i guess you should call O2
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Click to collapse
Not 3 blinks, vibrations i mean, the led is blinking red whole time if i plug it to charger or leptop, its just , no changes at all, its still blinking same way after being plugged whole night. After my Google researches im thinking the battery drained completely off so its in a sleep mode, but i wont try to boost it because of warranty i do have. I dunno if charging dock can play some trick in this case, my bro have one.
P.S. but yea, called o2 ready and they mailed me DAT Repair retour form, just had no luck this time, will be wisely next time, but as i said last i saw it alive it was like 25% charged, **** happens.
Space_pilot said:
Not 3 blinks, vibrations i mean, the led is blinking red whole time if i plug it to charger or leptop, its just , no changes at all, its still blinking same way after being plugged whole night. After my Google researches im thinking the battery drained completely off so its in a sleep mode, but i wont try to boost it because of warranty i do have. I dunno if charging dock can play some trick in this case, my bro have one.
P.S. but yea, called o2 ready and they mailed me DAT Repair retour form, just had no luck this time, will be wisely next time, but as i said last i saw it alive it was like 25% charged, **** happens.
Click to expand...
Click to collapse
Hm this is strange, I'm not really sure what seems to be the issue
Hussain_Salam said:
Hm this is strange, I'm not really sure what seems to be the issue
Click to expand...
Click to collapse
Still blinking red when plugged to wall, well will send to DAT after xmass, meanwhile on my old GUT Razr HD rooted unlocked, and that feeling when u have nothing to scary if your phone accidentally will drop out of your hands
Space_pilot said:
Still blinking red when plugged to wall, well will send to DAT after xmass, meanwhile on my old GUT Razr HD rooted unlocked, and that feeling when u have nothing to scary if your phone accidentally will drop out of your hands
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Click to collapse
When you press Power + Volume Up, are you still holding it after the initial 3 vibrations? I mention it because on my old HTC One X, you had to keep the buttons down for 3 sets of 3 vibrations. if you released beforehand, the phone would not reset.
Artood2s said:
When you press Power + Volume Up, are you still holding it after the initial 3 vibrations? I mention it because on my old HTC One X, you had to keep the buttons down for 3 sets of 3 vibrations. if you released beforehand, the phone would not reset.
Click to expand...
Click to collapse
Hi, as i mentioned ready, i was only able once to get vibrations by using power + volume up, its somehow don't work with my phone, maybe cause battery have very low voltage/charge. Anyhow, im using power + reset key near sim, its works always still and i can repeat it endless, its seems, till the battery will just drain off completely.
But yes im tryed 3-4-5 more resets one by one but no progress :/
Even if i get it fixed i will send it to DAT/Sony anyways, its a noway solution for the price i paid .
just for a log: got replacement - Mainboard defect. Report says they replaced the Mainboard and therefore its imei was changed, but im sure its completely new device. Whatever its working and stable, and can be completely drained off without any bs about battery sleepmod, how its was mentioned by someone on these forums. Sure this may have a place but its should be completely controlled by software/hardware, so i dont keep my eyes on the percentage of charge alltime.
At least there root nocking at the door
Been using the Xperia Z5 (E6653 Rev 4) from Bell over the last month with mostly no issues (expect the phone freezing once). However, the phone just went completely dead.
I had about 70% battery, was playing a game and had Chrome open. I looked up a video on youtube because my sister asked about it. I was just about done so I just pressed the multitask button to close all the apps (just those 3).
After they were all closed, suddenly the phone froze, . Phone did not respond to any button press. About 30 seconds later the screen turned off by itself. Still no response. I figured I would do the force shut down by pressing and holding the off button beside the SIM card. After a few seconds of holding it down, the phone vibrated 3 times. I figured it was off so I tried to restart it, but no response again from the buttons. LED light also does not come on when I plug it in nor does my computer recognize the phone.
Is the phone dead and I should take it back to Bell? Or am I missing some kind of weird button combination or something in order start the phone again? If someone knows something please let me know. Thanks.
Try again the buttons & use the USB wallcharger to power it on.
Sent from my E6653 @ XDA Portal
tried all the buttons with the USB plugged in. still no response.
I also tried leaving the USB plugged in for a while. I can't say I know how electronics work in situations like these... but I don't think it's even charging the battery since the phone still feels really cool to the touch.
PaulAAA said:
tried all the buttons with the USB plugged in. still no response.
I also tried leaving the USB plugged in for a while. I can't say I know how electronics work in situations like these... but I don't think it's even charging the battery since the phone still feels really cool to the touch.
Click to expand...
Click to collapse
Strange,
Then you should use SEUS / PC Compagnion to repair your phone.
If that won't work, go back to the shop.\
Good Luck
Unfortunately, the computer doesn't recognize the phone. It says "one of the USB devices has malfunctioned and windows does not recognize it".
I figured it was dead and I had to take it back to the store. I will give them a call to see if they are open today.
Very ironic since earlier in the day I was just thinking about how happy I was with the Z5 and then this happens without warning.
You try pressing volume up while pressing power?
yes I did. I tried and held it for 20 seconds as I read somewhere. then I tried Volume Down too... I don't know if I should have done that first, as I attempted the Off button method right away because that is what I saw on the Sony website.
I phoned Bell, and they also told me to do the Volume Up+Power. I told them it didn't work and they said they will need to send it in for repair.
edit: the guy at the Bell store says the phone is most likely fried, so it needs to be sent in for repair. I am the unlucky first, apparently. Though he says it was pretty common for other Xperia devices.
That sucks. I don't mess with the hard reset button, ever.
"Pretty common on other xperia devices? " I think he's messing with you. I have had alot of xperia devices and not a single one was fried before. On the other hand, my friends lg g3 and some galaxy phones fried before.
Me too,
never had problems with my SE or Sony Xperia 's.
Had a K700i, X10i, Arc (Great slim smartphone), Xperia T, Z1 and now Z5.
The best smartphones imho, only miss one thing.. Easy Rooting on LB
Sent from my E6653 @ XDA Portal