[Q] Touchscreen Issues - Shield Tablet Q&A, Help & Troubleshooting

I purchased my NVIDIA tablet yesterday but having problems with the responsiveness coming from sleep. About 1/5 of the time, my tablet will not respond to my finger/stylus. I always have to press the power button a few times to get it to work.
I have all the updates, including the recent update from yesterday. Is this defective?
Thanks in advance

ttxcsabby said:
I purchased my NVIDIA tablet yesterday but having problems with the responsiveness coming from sleep. About 1/5 of the time, my tablet will not respond to my finger/stylus. I always have to press the power button a few times to get it to work.
I have all the updates, including the recent update from yesterday. Is this defective?
Thanks in advance
Click to expand...
Click to collapse
I've never experienced any issues like this. Contact Nvidia Customer care.

This screen is very responsive!! Make sure you are all up to date with your ota and make sure you have a look in a settings / SHIELD POWER CONTROL/ OPTIMIZED

ttxcsabby said:
I purchased my NVIDIA tablet yesterday but having problems with the responsiveness coming from sleep. About 1/5 of the time, my tablet will not respond to my finger/stylus. I always have to press the power button a few times to get it to work.
I have all the updates, including the recent update from yesterday. Is this defective?
Thanks in advance
Click to expand...
Click to collapse
I've had that many times during one single day. Had to literally reboot the thing 5 or 6 times that day. COMPLETELY NO RESPONSE FROM THE SCREEN, ONLY BUTTONS. Still have to clue what the deal was. Hasn't done it since, but the issue DOES exist. And yes, I bought from the very first batch, straight from Nvidia.

I've had this problem since day one. Also the tab crashes at random times and it getting ****ing annoying. Thinking of returning the thing. It's worse than useless. Turn the screen off and you can bet that i'll have to reboot to get the touchscreen working again.
Idk why this helped but it did. I switched from using philz touch recovery to cwm recovery...now screen works less than half the time I turn it back on. That's still better than never.
Sent from my SHIELD Tablet

I've never experienced this on Stock, Only on Pac-Man ROM and CM11. Either way it is very annoying.
This is a reaaallllllyy ghetto work around until the issue is solved, but the way I worked around it on CM11 is to have Tasker and Secure settings wake the device for a few seconds every 45 mins - 1 hour. Ever since I've had Tasker performing that task I've had no issues with the screen being unresponsive.

I have figured out how to fix the touchscreen issues. All you have to do is go under Settings>Apps>All Apps and find anything that ranges from Google Taiwanese or any Google foreign language app and disable it. There should be two of them. I haven't had any problems since I disabled them. :good:

I found something that has worked so far. I always use Nova launcher since it's my fav. I didn't think much of leaving the launcher that came with the rom. I went to titanium backup and froze the other launcher and it solved the touchscreen issue. This also fixed the app crashing problems most of the time. Still if I run more than two applications at the same time everything on the tab starts crashing. Seems to be a ram problem. I checked max backround processes and it's at "normal" which usually is fine. If anyone has a solution to the crash problem please let me know. Meanwhile i'll keep trying stuff.
Sent from my SHIELD Tablet

Same problem here... Funnily enough I just wanted to try a custom rom to see whether this issue will be fixed and a new official upgrade to 7.0 came up - https://shield.nvidia.com/support/shield-tablet-k1/release-notes/1
Will see whether ithe problem is gone.

There was a time when my screen became a bit unresponsive. Very random. Calibrating the touch sensor fixed it up. Its a bit hidden but you'll find it by going into Settings>About Tablet (device)>Click on Model Number 3 times>The calibrating settings will pop up hit Touch then hit Start. It'll do it's thing and reboot. Hopefully it helps.

2kool2Bcruel said:
There was a time when my screen became a bit unresponsive. Very random. Calibrating the touch sensor fixed it up. Its a bit hidden but you'll find it by going into Settings>About Tablet (device)>Click on Model Number 3 times>The calibrating settings will pop up hit Touch then hit Start. It'll do it's thing and reboot. Hopefully it helps.
Click to expand...
Click to collapse
I had a similar issue with touchpoints not working near the corners, calibration fixed things for me also. It's pretty quick and easy to do so I urge you to try that before doing a factory reset.

So far so good... Android N seems to fix the problem
Sent from my Pixel using Tapatalk

Related

[Bug Reports]

MODS : Please move to GENERAL SECTION. Thanks.
Hi, starting this thread to roll up on bugs reporting. Will compile all your reports, verify them and inform Samsung about it and hopeful for a fix.
Sent from my GT-P6200 using XDA App
1) Sleep of Death (two users)
2) Floating Dialer popped up without being asked for... (two user + myself)
sleep of death. Its rare for me but still annoying when it happens. Plus, sometimes when I have the browser set to quick menu when you drag from off screen for the toolbar. The right side will bring up the dial for a second and disappear. Other than that awesome tab!
I get randon reboots and shutdowns, at least one of each everyday, usually right after I first turn it on for the day. It also sometimes is a bugger to wake up, sleep of death? I thought it might be powersaver mode causing me problems but they persist after I turned it off.
kzoodroid said:
I get randon reboots and shutdowns, at least one of each everyday, usually right after I first turn it on for the day. It also sometimes is a bugger to wake up, sleep of death? I thought it might be powersaver mode causing me problems but they persist after I turned it off.
Click to expand...
Click to collapse
I do not have this issue at all.
Try to flash the original firmware and hard reset. Do not root or install apps. Run it for a couple of days and see the result.
But I do believe it can be related to the motherboard.
Example, my original P1000 tablet was superb, no hangs or SODs... but I bricked it (excessive tinkering) and Samsung changed the motherboard. Since then, I started to experience hangs and a few SODs... sold it off...
PandaHandz said:
sleep of death. Its rare for me but still annoying when it happens. Plus, sometimes when I have the browser set to quick menu when you drag from off screen for the toolbar. The right side will bring up the dial for a second and disappear. Other than that awesome tab!
Click to expand...
Click to collapse
happens a couple times a day to me.. I am getting tired of it for sure..
Not trying to be mean, but not development related. Should be just Q&A
Sent from my Insanity powered SGS2
I've been fortunate so far also but if I start to get SOD then I would root grab set cpu and raise your minimum to 400
Sent from my Nexus S using xda premium
sorry for not posting sooner, removed the Micro SD card and reinstalled everything, that was a week ago, not one single SOD or reboot.
Not sure what it means, but it could be looking for the SD to index or update files and not reading the card causing the reboot?
What do I know, it just could be luck, but worth a try.
Let me know how it works for you.

Random turn-offs/reboots FRUSTRATION!

This tablet is a great piece of tech, however I've had two major problems with it. AMOLED screen burn-in and random reboots/shut-downs.
In the past week it's at least turned itself off or rebooted itself 9 times. Is anyone receiving this problem? Also in the past 3 hours or so, it's been rebooting to the Samsung Galaxy Tab 7.7 screen just before the tab turns on and gets stuck there. I managed to get out of that situation but I'm not sure how.
If you have problems list which version of the tablet you have, your firmware or kernel version and your specific problem.
Hopefully we can get Samsung's attention if theres enough people and have this patched with an update. Or maybe it'll all go away with ICS... just being optimistic lol.
If anyone knows any sort of customer service or someone from Samsung I can email about this problem that'd be appreciated.
Details:
GT-P6810
32GB WIFI Only
2.6.36 P6810DTKL5 Rooted.
I don't have the problem but if I can maybe suggest, have you reset the device back into factory setting?
Your not the first one to ask this nor your alone, this also happens with the Galaxy Note with some users, I've never been able to pinpoint the cause for this on the note.. I'll see if it happens on my Tab7.7 when I get it tomorrow.
Do you by any chance have a sim card inserted? I noticed yesterday as I was working with AT&T to get my device set up that each time I had to take my sim card out (to give them the serial number) the Tab would reboot on its own.
I have had 2 reboots since getting my tab, very weird.
Sent from my GT-P6800 using xda premium
We need more people to chime in and see how wide spread this issue is, it could be cause by a very aggressive deep sleep state that is used by samsung?
torakun said:
I don't have the problem but if I can maybe suggest, have you reset the device back into factory setting?
Click to expand...
Click to collapse
I thought that factory resetting it would help but as far as I can tell it hasn't. I tried that about a week ago but am willing to give it another shot if someone proves me wrong. Thanks for the input though.
lulugirl896 said:
Do you by any chance have a sim card inserted? I noticed yesterday as I was working with AT&T to get my device set up that each time I had to take my sim card out (to give them the serial number) the Tab would reboot on its own.
Click to expand...
Click to collapse
I have the wifi version so I don't have a sim slot. Sorry for not being more specific in the opening. Although I remember someone else mentioning that their sim may have been the problem. Thanks anyway.
EarlZ said:
Your not the first one to ask this nor your alone, this also happens with the Galaxy Note with some users, I've never been able to pinpoint the cause for this on the note.. I'll see if it happens on my Tab7.7 when I get it tomorrow.
Click to expand...
Click to collapse
Maybe something with the processor, they're relatively similar aren't they? Anyway hopefully I didn't discourage you from your tab, it's still one of the best pieces of tech. Lets hope this problem isn't that widespread and if it is lets hope for a patch or something, maybe with the ICS update hehe.
Have had my GT-P6800 for about a month and I have had several random reboots -- since the reboot is complete and I end up where I was I cannot determine what's behind it.
Haven't had reboots, but I've ran into issues with it turning itself off at least once a week. Currently on LA2 firmware.
I had about 4-5 reboots in a week . don't remember details .
Is everyone using 3G card that are having reboots? I did NOT have any reboots until getting a 3G card this weekend. It JUST did it. Also, I notice if it's on charger (not USB) that when it's full it will more likely reboot. That's my $.02.
My 7.7 p6800 has not exhibited any reboot. I am on KL1..but it has prompted me to update...
Please post
7.7 model wifi or 3g
Baseband Version
reboot yes or no
Sent from my SAMSUNG-SGH-I717
I just got my Tab7.7 but I do not have a spare simcard yet to test if its causing the issue but I will update this post for any findings
P6800
16GB 3G+WIFI
DXLA2 - Kernel Build Date Jan 2012
1 Sleep of death so far, watched a movie but locked the device to take a phone call from another phone. Had it in flight mode but wifi enabled.. so thats about 24hrs from initial power up.. I also performed a factory reset before using the Tab.
copualt3 said:
My 7.7 p6800 has not exhibited any reboot. I am on KL1..but it has prompted me to update...
Please post
7.7 model wifi or 3g
Baseband Version
reboot yes or no
Sent from my SAMSUNG-SGH-I717
Click to expand...
Click to collapse
yep, my tab prompted me to update as well, I it yes, it downloaded something over wifi, then it rebooted, then it goes to recovery and installed the new stuffs, then said "failed" lol
I only have one crash that is when I used the cam then hurriedly hit back several times, then it froze and rebooted, that's the only time it did it
I've structured the OP a bit better hopefully. I've provided my details and asked people for theirs.
Going to go look for who to complain to now lol.
No reboots yet but I did see it wake up to the lock screen while it was sitting on my desk, I have it in flight mode if it matters. It was actually spooky..
Ok I just had the sleep of death on my Tab7.7
Airplane mode but wifi is enabled, the last thing that I was doing was watching a movie and locked the tablet to take a phone call on my other phone. No SIMcard inserted only a 32GB microSD card.
Hi all.
Got my tab 7.7 3G about 3 weeks ago. Rooted on day 2 (this is my 4th droid so pretty confident doing so.... but...) using the simple root method posted somewhere here in XDA.
Not sure if this is related to the rooting, but I've had about 6-8 reboots, several shutdowns and one really strange rebooting which led to the tab unresponsive to anything (only showed the samsung name logo). I was about to factory reset again (I did about a week ago but only because I forgot to reboot after I rooted) when the tab suddenly woke up and started booting normally.
Normally until apps started loading and for almost all the apps, errors of some kind started popping up.
Since I had control again, I factory-resetted the tab.
Since then, I've had no reboots or shutdowns. I do not know why.
Other strange quirks - sometimes, when waking the device with a quick push of the power switch, the screen does this strange graphic swirly thing (almost seems like a graphic image gone mad while loading) and then loads the proper graphic/lock screen.
Sometimes too, when changing orientation, the graphic seems to lag behind the action. Not all the time though. I use Go Launcher as my default but I've noticed the TW screen do the same thing when I change orientation.
As far as Go launcher is concerned (I use it as well on my GS2), only the dock seems to have a problem - when flicking from one dock to another, the next dock does not 'center'.
So far I am a bit disappointed and hoping (hugely) that ICS releases this tab to its dual core, SAmoled glory.
Edit - if I were to say which was the biggest disappointment, that would be the media rescan. When I have a new photo or image, the image does not appear right away in Gallery. When I try to use the music player, the player will not load (rescanning) but the image appears in gallery after.
wujae said:
Hi all.
Got my tab 7.7 3G about 3 weeks ago. Rooted on day 2 (this is my 4th droid so pretty confident doing so.... but...) using the simple root method posted somewhere here in XDA.
Not sure if this is related to the rooting, but I've had about 6-8 reboots, several shutdowns and one really strange rebooting which led to the tab unresponsive to anything (only showed the samsung name logo). I was about to factory reset again (I did about a week ago but only because I forgot to reboot after I rooted) when the tab suddenly woke up and started booting normally.
Normally until apps started loading and for almost all the apps, errors of some kind started popping up.
Since I had control again, I factory-resetted the tab.
Since then, I've had no reboots or shutdowns. I do not know why.
Other strange quirks - sometimes, when waking the device with a quick push of the power switch, the screen does this strange graphic swirly thing (almost seems like a graphic image gone mad while loading) and then loads the proper graphic/lock screen.
Sometimes too, when changing orientation, the graphic seems to lag behind the action. Not all the time though. I use Go Launcher as my default but I've noticed the TW screen do the same thing when I change orientation.
As far as Go launcher is concerned (I use it as well on my GS2), only the dock seems to have a problem - when flicking from one dock to another, the next dock does not 'center'.
So far I am a bit disappointed and hoping (hugely) that ICS releases this tab to its dual core, SAmoled glory.
Edit - if I were to say which was the biggest disappointment, that would be the media rescan. When I have a new photo or image, the image does not appear right away in Gallery. When I try to use the music player, the player will not load (rescanning) but the image appears in gallery after.
Click to expand...
Click to collapse
Hm, mines rooted too. I wonder if that affects how often you get a reboot/shut-down? Still, it better get fixed with an update.
Btw, don't use this tablet as an alarm. I woke up half an hour late to find that the tab was off. I turned it on and the battery was at 60% so it definitely wasn't the battery running out. Maaan was I late for school lol.
tab 7.7
I have the same problem especially when watching the movie or downing torrents after the screen shutdown especially when the battery over 50%. when I want to switch on the screen, the tab will not response until long press on power button switch on with galaxy tab 7.7 screen. that means it was shut off !

Is there a ghost in my phone?[CASE SOLVED]

OK now I know there isn't a Ghost in my phone but at times my phone behaves like its possessed. The problem is with the touch screen. At times my phones starts to do stuff on its own. Like open random apps, bring down the notification bar and then brings it back up. Once it even opened my whatsapp and then opened the keyboard and typed a message and sent it to an contact. And during this time it doesn't really respond to my touches. But it happens very rarely like ones in two days and that too for a min or two. Been happening for a two weeks now. I have the latest CM 7 Nightly installed. So what do u reckon is happening? Is it a software bug or an Hardware bug? And how do I fix it?
..
Sent from my sending thing.
I had the same problem. LG Service Center said, that they need to change the touchscreen. Try to flash another ROM, if you get the same problem, then unroot and flash stock firmware and go to LG Service Center or change the screen yourself
But I hope it's your ROM, good luck!
on my sgs i have this weird ghost while charging.. are you running ics?
sweettaniyaa said:
OK now I know there isn't a Ghost in my phone but at times my phone behaves like its possessed. The problem is with the touch screen. At times my phones starts to do stuff on its own. Like open random apps, bring down the notification bar and then brings it back up. Once it even opened my whatsapp and then opened the keyboard and typed a message and sent it to an contact. And during this time it doesn't really respond to my touches. But it happens very rarely like ones in two days and that too for a min or two. Been happening for a two weeks now. I have the latest CM 7 Nightly installed. So what do u reckon is happening? Is it a software bug or an Hardware bug? And how do I fix it?
Click to expand...
Click to collapse
this one was the best query I have ever read tania hope u are not watching fear files these days
sweettaniyaa said:
OK now I know there isn't a Ghost in my phone but at times my phone behaves like its possessed. The problem is with the touch screen. At times my phones starts to do stuff on its own. Like open random apps, bring down the notification bar and then brings it back up. Once it even opened my whatsapp and then opened the keyboard and typed a message and sent it to an contact. And during this time it doesn't really respond to my touches. But it happens very rarely like ones in two days and that too for a min or two. Been happening for a two weeks now. I have the latest CM 7 Nightly installed. So what do u reckon is happening? Is it a software bug or an Hardware bug? And how do I fix it?
Click to expand...
Click to collapse
It is surely a hardware problem i had the same problem. My screen had got damaged as it wud get wet regularly. I changed the touch screen and it is now as good as new
Running Ginger Snap v1.3 Best gaming rom ever
A developer told me that sometimes on some devices, it happens while charging, becaude of charger errors..
sweettaniyaa said:
OK now I know there isn't a Ghost in my phone but at times my phone behaves like its possessed. The problem is with the touch screen. At times my phones starts to do stuff on its own. Like open random apps, bring down the notification bar and then brings it back up. Once it even opened my whatsapp and then opened the keyboard and typed a message and sent it to an contact. And during this time it doesn't really respond to my touches. But it happens very rarely like ones in two days and that too for a min or two. Been happening for a two weeks now. I have the latest CM 7 Nightly installed. So what do u reckon is happening? Is it a software bug or an Hardware bug? And how do I fix it?
Click to expand...
Click to collapse
Change your kernel, these may be kernel panicks.
Sent from my LG-P500 using xda app-developers app
myawan said:
Change your kernel, these may be kernel panicks.
Click to expand...
Click to collapse
This could be a reason cause it all began when I flashed DJNoXD's Kernel 2.5.2. But then I re flashed the latest CM 7 nightly over it and it continued to show the symptom's. Also I did not over clock, never did.
Today when it showed the same possessed behavior, I pressed the power button and it at once came back to my control. So I guess its a temporary solution to it.
dafabsl said:
A developer told me that sometimes on some devices, it happens while charging, becaude of charger errors..
Click to expand...
Click to collapse
It never happened during charging.
Found the Culprit
It was being caused by a pair of external speakers, which has it own power source, which I connected to the phone. I am guessing the speaker was sending some kind of charge to the phone. When I connected the speaker, the touchscreen completely stopped working. and even after I disconnected the speaker the touchscreen would continue to behave the way I described in my first post. Probably stored that charge somewhere. Bottom line, now that I have stopped connecting the speakers its stopped that behavior. There case solved. Feel like Scooby Doo. There was no Ghost after all.
Lolzz..

Nexus 5 Screen Freeze

Was at about 30% battery and the screen froze as in it wouldn't take any touch events. The backlight would react as if the screen wasn't touched. It seems like the touch events just were not registering but the phone worked in the background. Kernel issue maybe? I have been using faux.
Something similar ....
I had a similar experience on the 15th .... took my N5 off the Qi charger and the screen froze when i tried to unlock it.
I hit the power button and was able to unlock and get a few touches in before it froze again.
I was finally able (after much screen off/on cycles) to get down to the developer options and turn on show touches & show cpu usage.
... background processes looked fairly normal when the screen was frozen(touches showed as frozen) ...
I was rooted, stock rom except for xda user Jishnu Sur's N5 camera mod and running a couple tried & true root apps(Stickmount & QuickBoot). Thought some software issue might be jamming up the digitizer i/o causing it to freeze.
Reverted entirely to stock (the Team Win recovery was also experiencing screen freeze - buttons worked fine) including removing TRWP and re-locking the boot loader!!
The screen freezing problem persists ... my conclusion is that it's a hardware issue. :crying:
It's possible you are seeing the same thing, but I haven't seen anything in the forums to indicate it's a widespread problem.
Returning it for a replacement phone ... :fingers-crossed:
Hi,
same problem here from France.
I already returned a Nexus 5, after multiple freeze I tried to format data partition via bootloader, (no rooted phone, following google instructions for stock reset) then the phone crash wile formatting, it never wake up gain.
When I get a new one from google after one or two week same problem appears, and it's append more and more often, since monday my phone crash one time more every night, and all the day today.
A this time I'm still trying to load it sine I came back from work seven hour ago, battery still at 49%.
I think it's and hardware issue too.
I'm very disappointed about Google and I'll never by anymore LG products.
Thanks for reading.
biggiephat said:
Was at about 30% battery and the screen froze as in it wouldn't take any touch events. The backlight would react as if the screen wasn't touched. It seems like the touch events just were not registering but the phone worked in the background. Kernel issue maybe? I have been using faux.
Click to expand...
Click to collapse
Freezes tend to happen on custom kernels specially if you under-volt it too much. have you done that?
Screen Freeze
canaillou2k5 said:
Hi,
same problem here from France.
I already returned a Nexus 5, after multiple freeze I tried to format data partition via bootloader, (no rooted phone, following google instructions for stock reset) then the phone crash wile formatting, it never wake up gain.
When I get a new one from google after one or two week same problem appears, and it's append more and more often, since monday my phone crash one time more every night, and all the day today.
A this time I'm still trying to load it sine I came back from work seven hour ago, battery still at 49%.
I think it's and hardware issue too.
I'm very disappointed about Google and I'll never by anymore LG products.
Thanks for reading.
Click to expand...
Click to collapse
Last week I had the same problem with my new NEXUS 5. IT’S TOTALLY A HARDWARE ISSUE.
LG products are however not so bad in the JAPAN market but still we are expecting a lot from LG technology.
LG services suck.
I am facing the same problem with my Nexus 5. Unrooted, bought 7 months back from India itself, was working fine till around two weeks back,when the lags, screen freeze, blacking out n all appeared. Got it repaired twice at the LG centre. They changed the front display touchpad as well as the charging connector strip. The problem still persists.

[Q] Is sleep of death common on this tablet?

I got this Tablet on Xmas. I rooted and updated, 1st thing, and began experiencing sleep of death (won't wake from sleep and you have to long press the power button to power down, then power back up the tablet again). I thought it might be due to rooting so I went back to the factory image through fastboot, flashing the original OS, recovery and everything and I still get sleep of death on this thing. I've got a new one coming from Tigerdirect but I'm wondering if this issue is common or not. I'm hoping not cause I can't find much info on it online. Thanks for any info.
CeeJayII said:
I got this Tablet on Xmas. I rooted and updated, 1st thing, and began experiencing sleep of death (won't wake from sleep and you have to long press the power button to power down, then power back up the tablet again). I thought it might be due to rooting so I went back to the factory image through fastboot, flashing the original OS, recovery and everything and I still get sleep of death on this thing. I've got a new one coming from Tigerdirect but I'm wondering if this issue is common or not. I'm hoping not cause I can't find much info on it online. Thanks for any info.
Click to expand...
Click to collapse
I've been having this issue stock, no root. I feel like Nvidia left out some polishing. But I will say that I didn't have this issue before the 5.0.1 update.
I suspect constant sleep death to be a physical fault of some shield tablets. My first tablet had it occasionally, but my RMA replacement has never had it. Ever.
That being said, sleep death can be caused by some apps, too. Try to diagnose it assuming its an app running wild, if you cant track it down contact nvidia for a replacement.
CeeJayII said:
I got this Tablet on Xmas. I rooted and updated, 1st thing, and began experiencing sleep of death (won't wake from sleep and you have to long press the power button to power down, then power back up the tablet again). I thought it might be due to rooting so I went back to the factory image through fastboot, flashing the original OS, recovery and everything and I still get sleep of death on this thing. I've got a new one coming from Tigerdirect but I'm wondering if this issue is common or not. I'm hoping not cause I can't find much info on it online. Thanks for any info.
Click to expand...
Click to collapse
Yep, I had this issue only after updating to 5.0.1 stock, no root. But after a few reboot cycles, the issue resolved itself.
I do not have this issue - its a LTE purchased on blackFriday. In fact I have NEVER had even a single app crash. I just rooted last week and no issues their either (on 5.01).
Have you tried doing a clean install?
Load CWM - Format all partitions
Then flash NVIDIA 1.2 recovery Image
Then upgrade to 5.01 (direct upgrade now - 5.0 is no longer an incremental from OTA).
if it still does this after a full wipe then I would suspect its hardware related.
Thanks for the input. I have formatted everything and the issue still persisted, I never did try staying on kitkat though. Is Kitkat still best for this tablet? I see a lot of people down on lollipop. I wonder if it would have worked itself out but a new one is on the way already. I just hope it's as good as this one in terms of light bleed and cracked corners. The one I have has the most minimal of bleeds in one corner and no cracks whatsoever.
You reformatted and reloaded 501 full?
I reflashed the Nvidia recovery image (1.2 KitKat) and it performed like a dog in comparison to 5.01... So I re-upgraded back to 5.01.
5.01 has a few glitches (battery stats, battery life in general, Graphical Corruption) but in general I have no stability issues and have no issues while its in a deep sleep.
Have you tried turning off wifi when the tablet is sleeping? Leaving WiFi running while in deep sleep seems to be a culprit of various issues. Try that..
CeeJayII said:
Thanks for the input. I have formatted everything and the issue still persisted, I never did try staying on kitkat though. Is Kitkat still best for this tablet? I see a lot of people down on lollipop. I wonder if it would have worked itself out but a new one is on the way already. I just hope it's as good as this one in terms of light bleed and cracked corners. The one I have has the most minimal of bleeds in one corner and no cracks whatsoever.
Click to expand...
Click to collapse
I've tried everything you mentioned and more. Believe me, I wanted to keep this thing but nothing seems to work.
CeeJayII said:
I've tried everything you mentioned and more. Believe me, I wanted to keep this thing but nothing seems to work.
Click to expand...
Click to collapse
I had the exact same problem. Factory reset did not resolve. Contacted Nvidia support and they told me to return for replacement. Thankfully I purchased mine through Amazon and they sent me a new one right away. No problems with the new tablet. I love this tablet!
Sent from my SHIELD Tablet using Tapatalk
Even though the solution seems to be getting a replacement, I'll post my scenario here in case it helps anyone identify their problem:
I have been having this sleep of death issue since I got the tablet with KitKat back in October, and it has persisted through the upgrade to Lollipop. It happens almost every other day at least. I have always run completely stock, no root or anything.
I've noticed this same issue on my tablet as well. It's not very frequent (maybe once every couple days). It is my 1st RMA, and I dont recall it happening before the 5.0.1 upgrade. If the next update doesn't fix the issue I will probably go for my 2nd RMA.
mine does it. It's infrequent, but it does it. Running 5.0.1.
Yea I have this problem on mine, I got mine the week the tablet came out so I am not surprised there are some faults here and there with mine.
Update
Got my replacement Shield from tigerdirect and haven't experienced the issue in the 3 days I've used it (knocks on wood). Running lollipop just like the previous tablet, same apps installed through TBU. The last one I had would sleep of death about 2-3 times a day or more depending on use. Very happy with the product now I wish all my android devices were so smooth. My Transformer infinity is now nothing but a Netflix machine during cardio at the gym.
Unsure if this is valid info or not but on the 1st tablet I rooted using towelroot on kitkat, then used flashify to boot cwm and installed lollipop through cwm. On the new/2nd tablet I upgraded to lollipop through normal software updates, then unlocked bootloader and rooted. I don't think this makes a difference as I flashed back to factory image and stock bootloader on the 1st tablet, then upgraded using the same process I did on the 2nd and still got sleep of death. It seems to be a hardware related issue but thought I'd share anyhow.
Have same problem on my tablet. I think this is more software problame than hardware. All my hopes too new update/
I am having this same problem. I am totally stock LTE model. Trying to single out an app but it is doing it multiple times a day sometimes which makes it difficult to single out an app that could be the culprit(that and not being rooted). Hoping they release an upgrade soon.
Edit: this sleep of death problem did not occur before 5.0.1 BTW.
I had the problem from the start in August, when I got it. actually quite annoying and frequently. Resolved when I did a factory reset on the last 4.4 OTA. After upgrading to 5.0 I have had performance issues and some sleep of deaths again. But I did not come around to do a factory reset again since I am too lazy to back everything up . I am not sure if it is solely hardware related since at least for me, the factory reset cleared my problems once...
Mine only SODs when I change the performance mode and don't reboot, if I reboot after changing the performance mode it's fine.
Sent from my HTC One_M8 using Tapatalk
I have it also.. On 5.0.1 here.. But I solved it when I installed "ultimate on off" I think it prevent the device to be on deep sleep.. Ultimate on off helps me with the annoying power button..
seems like I fixed it
I think I narrowed it down to the app Tegra Zone. It had crashed a few times but the service was still running in the background. Uninstalled and my battery is lasting a bit longer and it hasn't wake locked on me in over 24 hours. The service is probably gimping the tab in the background.

Categories

Resources