Related
Since there are individual threads going on regarding diff. issues that some Sensations suffer from, i thought i would start this thread to have all these issues in one place. And more importantly, we can suggest some tests that could be performed right out of the box to figure out whether or not the device should be sent for replacement.
I'll keep the first post updated based on your recommendations in this thread.
-The first thing i can think of is the issue with the device being loose in its back cover, which is something that should be kept in mind and also can be easily tested
-Then comes the problem of "separate" layers under the screen which is accompanied by a sound resembling "a sticker being peeled of a surface".
Touchscreen not working properly.
Except you can't test for that when you first get it because it takes a few days to appear.
bcpk said:
Touchscreen not working properly.
Except you can't test for that when you first get it because it takes a few days to appear.
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did u see that "grounding issue" video?
bcpk said:
Touchscreen not working properly.
Except you can't test for that when you first get it because it takes a few days to appear.
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FWIW, I had that issue but once I installed ADW launcher it hasn't happened again...it's been two days now. It's probably just a coincidence, but never the less figured I'd pass it on.
Is the second issue on the OP is relevant to this video?
http://www.youtube.com/watch?v=O3sZYKz9duI
I couldn't see any thing wrong on that video though.
Figure_desire said:
Is the second issue on the OP is relevant to this video?
http://www.youtube.com/watch?v=O3sZYKz9duI
I couldn't see any thing wrong on that video though.
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what is this one tryin to show?
alireza_simkesh said:
what is this one tryin to show?
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Don't know. Don't have the phone yet. Just tought it was something relevant
I just woke up and my screen started shacking , everything is moving up and down randomly by 0.3 mm ( like in movies when a computer gets attacked by an alien virus )
It seems it happens more often when I touch the screen , but its also shacking on its own just les often.
I have 32 GB Nexus 5 everything is stock
Seems like a hardware failure(screen) to me... Try rebooting?? Post a pic if you can...
vin4yak said:
Seems like a hardware failure(screen) to me... Try rebooting?? Post a pic if you can...
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i cant post links with the pics since im new here
OVDU said:
i cant post links with the pics since im new here
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You can add dots/spaces between the url of the image to post!
something like : h t tp s: // www example. com/nexus5 .jpg
Rippling/shaking effect on screen means a hardware failure... However, just to be sure, we would like to look at it...
Last resort might be to factory reset it.. but I doubt if it's going to help.
vin4yak said:
You can add dots/spaces between the url of the image to post!
something like : h t tp s: // www example. com/nexus5 .jpg
Rippling/shaking effect on screen means a hardware failure... However, just to be sure, we would like to look at it...
Last resort might be to factory reset it.. but I doubt if it's going to help.
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ok, here it is
imgur dot com/a/GJf4J
OVDU said:
ok, here it is
imgur dot com/a/GJf4J
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This happens only in Google Now or everywhere? If yes, then it looks like a screen failure. RMA it asap.
However, I would suggest a factory reset first and see to confirm it.
vin4yak said:
This happens only in Google Now or everywhere? If yes, then it looks like a screen failure. RMA it asap.
However, I would suggest a factory reset first and see to confirm it.
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In google now and when i use the keyboard, mainly , i will try to reset it
The thing is that for the past hour its working fine , no shacking/glitching....its really strange
P.S. whats a RMA?
OVDU said:
ok, here it is
imgur dot com/a/GJf4J
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That's f'd up.
OVDU said:
...no shacking...
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I think you mean "shaking". (hope you don't mind the correction)
OVDU said:
P.S. whats a RMA?
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Return Merchandise Authorization. Basically, send it back.
PhilipTD said:
That's f'd up.
I think you mean "shaking". (hope you don't mind the correction)
Return Merchandise Authorization. Basically, send it back.
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im not the only one
a post on reddit /r/Nexus5/comments/1zp2v6/display_is_tweaking_out/
video of the problem youtube /watch?v=_FI4fhdqYGk&t=1m
OVDU said:
im not the only one
a post on reddit /r/Nexus5/comments/1zp2v6/display_is_tweaking_out/
video of the problem youtube /watch?v=_FI4fhdqYGk&t=1m
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Since your fully stock, there's no question of uninstalling Xposed framework or anything of that sort.
Backup your data and factory reset it. If that doesn't help, then it's obviously a hardware fault and the only thing you can do is send it to Google/LG! Good luck :good:
vin4yak said:
Since your fully stock, there's no question of uninstalling Xposed framework or anything of that sort.
Backup your data and factory reset it. If that doesn't help, then it's obviously a hardware fault and the only thing you can do is send it to Google/LG! Good luck :good:
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thanks for all the help :good:
Sound stop randomly in facebook,youtube,deezer etc. When stop all speaker sounds stop include calls and nottifications. In security mode problem persisted and factory reset not solve. Hardware problem or a gapp conflict?
migl87 said:
Sound stop randomly in facebook,youtube,deezer etc. When stop all speaker sounds stop include calls and nottifications. In security mode problem persisted and factory reset not solve. Hardware problem or a gapp conflict?
i filmed the problem but cant post because spam protection. If a moderator want i send the urls to insert youtube videos in this post
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Click to collapse
Yea post the url to the YouTube video.
I cant.
" To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding! "
migl87 said:
I cant.
" To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding! "
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Click to collapse
So make 10 posts (contributing ones, not spam to raise post count)
I will try!
TheSproker said:
Yea post the url to the YouTube video.
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Click to collapse
Done!
I had the same issue a few times. Music stops, and if I click pause and play again, it just plays for a milisecond, and then silence again. I wanted to write here about that issue, but it happened 3-4 times in two months. Closing and opening the app which was playing sound solves the problem for me.
I've flashed a newer stock rom in odin, but the bug was still present. But that's definitely a software bug, samsung should know about it.
MrDusan said:
I had the same issue a few times. Music stops, and if I click pause and play again, it just plays for a milisecond, and then silence again. I wanted to write here about that issue, but it happened 3-4 times in two months. Closing and opening the app which was playing sound solves the problem for me.
I've flashed a newer stock rom in odin, but the bug was still present. But that's definitely a software bug, samsung should know about it.
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For me its happen every day. I try different stock rom and nothing. I thinking send it to rma. Its a stupid fault for high end phones.
migl87 said:
For me its happen every day. I try different stock rom and nothing. I thinking send it to rma. Its a stupid fault for high end phones.
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Click to collapse
Oh. It must be very annoying then :/
Try installing south east europe rom, XXU1BPH1 version, it didn't happen to me since that (august) update
Or if u are tired of flashing, send it to samsung, very stupid flaw, I agree!
MrDusan said:
Oh. It must be very annoying then :/
Try installing south east europe rom, XXU1BPH1 version, it didn't happen to me since that (august) update
Or if u are tired of flashing, send it to samsung, very stupid flaw, I agree!
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I have the XXU1BPH1. The phone install september security update but nothing new. I believe the solution is send for rma but i think its a hard problem to solved. Samsung guys reset phone and test two minutes and its ok. Maybe with nougat problem its solved but the update come far away.
Did anyone find a solution for this problem, or contacted Samsung? It's very annoying, and it started happening to me very often.
MrDusan said:
Did anyone find a solution for this problem, or contacted Samsung? It's very annoying, and it started happening to me very often.
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Nothing. My go two times for warranty with videos for the problem and only restore factory settings and problem persists.
I can't believe it. I mean, that's a major bug if U ask me. I've heard that many people have the same issue. I'll contact samsung about it, maybe the nougat update fill fix it, but who knows when that will come.
Sent from my SM-G930F using XDA-Developers mobile app
MrDusan said:
I can't believe it. I mean, that's a major bug if U ask me. I've heard that many people have the same issue. I'll contact samsung about it, maybe the nougat update fill fix it, but who knows when that will come.
Sent from my SM-G930F using XDA-Developers mobile app
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You use whatsapp?
migl87 said:
You use whatsapp?
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Yes, I do.
MrDusan said:
Yes, I do.
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Try factory reset and dont open whatsapp. No problem in last two days. The Only diference is i dont open anytime the whatsapp.
migl87 said:
Try factory reset and dont open whatsapp. No problem in last two days. The Only diference is i dont open anytime the whatsapp.
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Click to collapse
It didn't happen to me for a month or more after a reset. So I guess it would be good to wait some time
But keep us updated here, if it's really whatsapp that's causing problems, at least we know who to blame!
Forget the whatsapp. I found the problem in my. Its hardware. Finally i have a way to show in store the problem. Try play a song or youtube video and apply pressure on back of the phone down the camera. Try in yours and tell me something
migl87 said:
Forget the whatsapp. I found the problem in my. Its hardware. Finally i have a way to show in store the problem. Try play a song or youtube video and apply pressure on back of the phone down the camera. Try in yours and tell me something
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Click to collapse
Oh, why didn't I see this last night It was driving me crazy! Now it works, but as soon as it starts acting up again I will try that. Where exactly did u apply pressure?
MrDusan said:
Oh, why didn't I see this last night It was driving me crazy! Now it works, but as soon as it starts acting up again I will try that. Where exactly did u apply pressure?
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Hi. See the video.
Has anyone else had an issue where characters are repeated when typing (like in the title)? Had the phone for a week now and I'm really impressed but this little issue is ddriving me nuts. I thought it was an issue with SwiftKey but swapping for the built in Gboard hasn't resolved the issue. I'm running the current firmware release C432. Happens with sspacees too...So odd?.
tdiboy said:
Has anyone else had an issue where characters are repeated when typing (like in the title)? Had the phone for a week now and I'm really impressed but this little issue is ddriving me nuts. I thought it was an issue with SwiftKey but swapping for the built in Gboard hasn't resolved the issue. I'm running the current firmware release C432. Happens with sspacees too...So odd[emoji20].
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Your fingers needs learn the new size of device, my fingers needed it [emoji6]
Enviado desde mi BKL-L09 mediante Tapatalk
tdiboy said:
Has anyone else had an issue where characters are repeated when typing (like in the title)? Had the phone for a week now and I'm really impressed but this little issue is ddriving me nuts. I thought it was an issue with SwiftKey but swapping for the built in Gboard hasn't resolved the issue. I'm running the current firmware release C432. Happens with sspacees too...So odd.
Click to expand...
Click to collapse
Same problem here.
This happened to me once or twice. I noticed that it happened when I accidentally swiped over the keyboard instead of typed a letter. Maybe the same happened to you.
Thanks for your responses. I've noticed that it got worse the more quickly I typed. I did a power cycle (AKA Magic Reboot) shortly after I made the post and it doesn't seem too bad now (typing this on a laptop). Doesn't look like it is "an issue" as such as its only a couple of people reporting it here. Hard to tell as it has not been available long so the user-base will be fairly small.
tdiboy said:
Thanks for your responses. I've noticed that it got worse the more quickly I typed. I did a power cycle (AKA Magic Reboot) shortly after I made the post and it doesn't seem too bad now (typing this on a laptop). Doesn't look like it is "an issue" as such as its only a couple of people reporting it here. Hard to tell as it has not been available long so the user-base will be fairly small.
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Click to collapse
There was another thread where a few of us were discussing... The 130 update definitely reduced touch sensitivity so there are missed touch points when typing and also repeating letters when typing fast.. The 100 firmware was fine.. I did send them a message on HiCare and they said they'd pass it over to the dev team.. Hopefully the next update fixes it..
Sent from my BKL-L09 using Tapatalk
That's interesting... I'll try contacting them using that method. Was it the Live Chat facility? It has been doing it all through this message but I've been spell checking as i go. Only served to remind me how annoying this issue is. Bar that. I love this phone?.
tdiboy said:
That's interesting... I'll try contacting them using that method. Was it the Live Chat facility? It has been doing it all through this message but I've been spell checking as i go. Only served to remind me how annoying this issue is. Bar that. I love this phone[emoji7].
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Click to collapse
Yeah HiCare live chat feature.. You can let them kbow.. I also mentioned the lack of a feedback/bug report app/service. Might as well mention that if you think it'll be a good idea..
Next time quote the post so people get notified that you replied
Sent from my BKL-L09 using Tapatalk
+1 for the problem. But getting better day by day
Targaeryan said:
Yeah HiCare live chat feature.. You can let them kbow.. I also mentioned the lack of a feedback/bug report app/service. Might as well mention that if you think it'll be a good idea..
Next time quote the post so people get notified that you replied
Sent from my BKL-L09 using Tapatalk
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Click to collapse
I tried the Live Chat facility and they suggested clearing the Cache Partition. I did that and still get the issue (typing this on laptop). He said that it was the first case he had heard of this happening (funny how they always say that...). I might try the live chat again to see what can be done. I mentioned about the lack of feedback/bug report and he said he would "pass it on" so not much use really.
same here.
enzippo said:
same here.
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It seems puzzling that if it were a software issue, then everyone running the 130(C432) release would we mentioning it on this forum. As it seems a little quiet with regards to that, this make me think its a hardware issue affecting a limited number of handsets.
I'm hoping that the next update (overdue for Feb and now due for March update) may fix it. If not, I'll be sending it off for repair with John Lewis in the UK where I bought it from.
tdiboy said:
It seems puzzling that if it were a software issue, then everyone running the 130(C432) release would we mentioning it on this forum. As it seems a little quiet with regards to that, this make me think its a hardware issue affecting a limited number of handsets.
I'm hoping that the next update (overdue for Feb and now due for March update) may fix it. If not, I'll be sending it off for repair with John Lewis in the UK where I bought it from.
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I had no troubles with the earlier b100... i think is software releated.
enzippo said:
I had no troubles with the earlier b100... i think is software releated.
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I have to say, I think the new 140 update fixed it! I'm not having missed touch events or repeating characters.
Sent from my BKL-L09 using Tapatalk
Targaeryan said:
I have to say, I think the new 140 update fixed it! I'm not having missed touch events or repeating characters.
Sent from my BKL-L09 using Tapatalk
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Click to collapse
i'm waiting the update too, but c432 fw not yet released.
Fellas, the bug is also known as "double tapping" and it software related only. Few years ago Huawei P8 Lite had it and after a several updates it was fixed.
qtoo941 said:
Fellas, the bug is also known as "double tapping" and it software related only. Few years ago Huawei P8 Lite had it and after a several updates it was fixed.
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I finally did the factory reset as suggested by support a while back and strangely (had no hope that it would fix it), the issue has (so far) not returned .
I'm wondering if the issue occured as a result of the the January 130 update which started to install as soon as I connected the phone to the WiFi when I first set up the handset. Anyone else who are having the issue after the update but have not done a factory reset, I recommend that they try it. If you have done the reset, do you still get the issue?
Hopefully the 140 update (due any day?) will now sort out the dropping bluetooth whilst streaming music.
tdiboy said:
I finally did the factory reset as suggested by support a while back and strangely (had no hope that it would fix it), the issue has (so far) not returned .
I'm wondering if the issue occured as a result of the the January 130 update which started to install as soon as I connected the phone to the WiFi when I first set up the handset. Anyone else who are having the issue after the update but have not done a factory reset, I recommend that they try it. If you have done the reset, do you still get the issue?
Hopefully the 140 update (due any day?) will now sort out the dropping bluetooth whilst streaming music.
Click to expand...
Click to collapse
Any news about this topic? The more I type the more letters tend to repeat... Very annoying
Flyingdaddy said:
Any news about this topic? The more I type the more letters tend to repeat... Very annoying
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Click to collapse
My factory reset seemed to resolve the issue but it came back shortly afterwards but not as bad as it was previously. That or I've become more accustomed to it. EIther way, it is still here. I take it you are not on the C432 (UK?) variant like mine? No sign of the 140 update for me yet which seems to resolve it for some users suffering the same issue.
tdiboy said:
My factory reset seemed to resolve the issue but it came back shortly afterwards but not as bad as it was previously. That or I've become more accustomed to it. EIther way, it is still here. I take it you are not on the C432 (UK?) variant like mine? No sign of the 140 update for me yet which seems to resolve it for some users suffering the same issue.
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Click to collapse
I'm on the European model, see screenshot. Still 130 apparently.
My microphone works in applications such as Snapchat but will not work during phone calls at all. I even had a Google worker troubleshoot my phone with screenshare and went through all my settings and reset everything. I don't know what to try anymore.
jakewohldmann said:
My microphone works in applications such as Snapchat but will not work during phone calls at all. I even had a Google worker troubleshoot my phone with screenshare and went through all my settings and reset everything. I don't know what to try anymore.
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Click to collapse
Could be the mic hardware issue that the early production phones were facing. I could be wrong though. Could go to settings>system>about phone>status>serial number. Give is the 5 first characters. Mine is FA77M. I could read from this that it's produced in taiwan on the 21st-07-2017. So to understand when yours is produced just give me the 5 first characters and nothing after that. If it's a device from later production then we could try some stuff to troubleshoot it further more.
Arju said:
Could be the mic hardware issue that the early production phones were facing. I could be wrong though. Could go to settings>system>about phone>status>serial number. Give is the 5 first characters. Mine is FA77M. I could read from this that it's produced in taiwan on the 21st-07-2017. So to understand when yours is produced just give me the 5 first characters and nothing after that. If it's a device from later production then we could try some stuff to troubleshoot it further more.
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Click to collapse
FA6CG
jakewohldmann said:
FA6CG
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Your device is built in Taiwan Taoyuan B factory, 2016-December-16th.
Unfortunately the devices manufactured before 2017 is said to have hardware defects and it's hard to day when the defect would hit the device but this issue is common among the devices produced in 2016. So my guess is that it's a hardware defect at this point I'm sorry.
Arju said:
Your device is built in Taiwan Taoyuan B factory, 2016-December-16th.
Unfortunately the devices manufactured before 2017 is said to have hardware defects and it's hard to day when the defect would hit the device but this issue is common among the devices produced in 2016. So my guess is that it's a hardware defect at this point I'm sorry.
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Alright well thanks anyways
jakewohldmann said:
Alright well thanks anyways
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What you could try is to enroll into the Android P beta and see if it makes any change. Some people claim that they have their mic issues fixed or at least become better by updating to Android P. Worth a shot I would think. Then again no guarantee. Could be a temporary fix and the problem might occur again.