As I don't really have enough time to file bugs for every issue people post here in the forums, I wanted to share the official locations to report bugs with the product so they get back to NVIDIA and can actually get internal bug numbers...
Forum Support: https://forums.geforce.com/default/board/111/
Live chat/phone/email Support: http://nvidia.custhelp.com/app/answers/list
While the community can still help each other out here at XDA, I can't take every reported issue and file it in the system. So if you believe you've found a bug in either SHIELD or GeForce Experience, please drop a note about it over in the GeForce forums.
We also started a thread in the general section with Supported/working/not working games list (google doc): http://forum.xda-developers.com/showthread.php?t=2393663
We have a common bugs worksheet sheet.
Sticky up this post...
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Hi
If any of you are using products made by Jeyo such as Jeyo Mobile Companion you may have used their forum to discuss with other Jeyo users the problems and observations you find using their products. It is the best way to communicate with the developers and other users at the same time and would provide useful feedback for improvements to their products.
However after notable negative discussions in the forum about bugs not being acknowledged by the developers and an empty promise made by the developers of a new version within "40 days" of a January post date, the only recent post is this announcement:
Based on your feedback, we're adopting a new format for our support forums. The #1 suggestion we've received is to keep the forums easier to read by reducing the number of postings that aren't particularly relevant to most users. We've evaluated several possible options and decided to close these forums for external posting and instead use them as a way for us to record common support questions and answers -- just think of them as a set of real-time up-to-date FAQs.
You can always reach us with a question at [email protected]. Should you have a topic that you want to see posted, simply email us about that.
Over the next couple of weeks, we'll be converting the existing forums to this new format. Thank you for your patience during the transition!
Jeyo Support
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Jeyo have effectively removed the whole point of a forum and made it just one huge announcement page. There are so many easier ways to separate official announcements and FAQs from discussions; closing the forum to everyone but themselves seems an unneccessary method with other intentions. One comes to mind is to stop people making public criticisms of their products regardless of whether they would be constructive and beneficial or not.
At least I am grateful that xda-developers is still here! I dont think many of us would be too happy if the moderators of this forum suddenly closed posting to everyone but themselves claiming it was for "user simplicity"!
Ash
This thread is to offer support to users of my first android game, Anti-Squish / Anti-Squish Lite.
Until recently I assumed a support thread would be unnecessary as I hoped users would contact me via e-mail or my website if they had issues. However I just received my first comment that appears to be a vague bug report and I feel pretty terrible having no way to contact that user and resolve the problem.
As such I would like to make it known to as many people as possible that Glass Echidna wants to (and gets frustrated when they can't) provide customer support for all of its offerings! If users experience any problems whatsoever with any of my software please don't hesitate to contact me.
This thread however should remain specifically in regards to any issues users experience in regards to Anti-Squish/Anti-Squish Lite. As well as support requests, feedback is welcome, although please be gentle as this is my first android app.
I'm just trying to gauge some interest about whether or not people would find this useful.
What it would essentially be is a website where developers can link to in their threads to organise the bugs people find.
Dev's can upload screenshots of their ROM, link to it etc. It would have a bug tracking system where users can post bugs found and the dev can highlight when these are fixed.
There would also be a section for changelogs etc. With each upgrade of a ROM, the previous ROM becomes archived, however still available for people to download. Users can also rate the ROM.
What this would essentially do is minimise the amount of issues highlighted in threads which the dev can easily miss. This would leave the ROM threads open to requests and general talk.
Who would find this type of service useful if it was exclusive to xda?
Anyone?
10char..
I could see something like that being useful for me.
There are old threads of the same problem more than 2 years ago... So I decided to start a new one.
like this one http://forum.xda-developers.com/showthread.php?t=1426261
I don't want to waste time arguing with some of the opinions in the thread above or about the rule, so back to the case, I agree that people like the OP in the thread above or me are rarely seen. So I'd like to ask here if some moderator could help approve me as a member.
I plan to post in dev forum initiating a project that changes the behavior of Android Media Service. Currently Android Media Service always tries to guess the text-encoding in media files, resulting many messed tags in the library. But in fact there are standards defining what text-encoding of tags should be used in what format.
Please see some details at my previous post:
http://forum.xda-developers.com/showpost.php?p=57188174&postcount=466
So this is the motivation of initiating the project. And I'm an experienced developer with Android framework/kernel development experience. I want people in xda help with the development because I think most users don't take part in AOSP (Android Issue tracker in googlecode, for example) but take part in xda discussion.
Here is the github link of the project:
https://github.com/yumeyao/android_platform_frameworks_av
and the issue:
https://github.com/yumeyao/android_platform_frameworks_av/issues/2
and the issue I reported to AOSP tracker on googlecode:
https://code.google.com/p/android/issues/detail?id=81428
Thanks for reading (so long) and thanks in advance for help
----EDIT----
Never mind I can post now
Good! ?
Thread closed.
I think that now that some users are getting their devices and some are about to get them we will see an avalanche of reviews, bug reports, etc that may come really disorganized. I think based on experience here in XDA that some ground rules should apply:
Organize the review/bugs threads, please add some following information:
Model
Software Version
Build Number
Issue presented and try to provide videos if possible.
Some of the initial "reviews" that are being published and bug reports are lacking so much key information that it will be so hard to get some relevant information/troubleshoot. Also, before saying the phone is crap, keep in mind that this is a new device, it needs to learn your usage patters (battery) and it will most likely receive some updates before it's 100% perfect.
As the title says: this can be deleted as I'm fully aware this is in the wrong place, but just trying to put this into perspective before an overload of posts start flowing in.
Regards