Microsoft Surface RT build quality - Microsoft Surface

I have had my Surface RT for a few months now and I can honestly say that the build quality of Surface RT is just solid - it feels like a slab of titanium or something. It doesn't get dents, it gives dents..to walls, tables etc.
Not that I think it is a problem, especially when compared to the competition, but I am not sure the precision of the build quite matches this great solidity. I am looking to do a little comparison so I am going to list all the little tiny misfits I could find on my Surface because I am wondering if these are common or just random.
1. The kickstand is not perfectly flush with the device when closed. And it sticks out a tiny bit more on the power connector side of the Surface.
2. The thin metal plate on the back above the kickstand doesn't seem to be flush with the case near the 3.5mm audio jack. Also, at the same side it seems a bit dent inwards on the corner where it meets the plastic strip (see attached photo).
3. The screen glass seems to go just a little bit deeper into the device right below the capacitive Windows button. It's mostly flush everywhere else.
4. The whole device seems a bit bent like a boomerang. I tried putting a ruler on the screen lengthways, and the middle of the screen didn't reach the ruler.
All of these things listed are barely noticeable.
Also, though the finish seems really tough, I think it might be a bit weaker near one of the corners where some grey metal spots started appearing.
I am not having any issues with the touch cover though you can easily tell it's been used just by looking at the bending place and the rubbery corners.
Despite all this I am confident that this is by far the most stunning piece of hardware I have ever seen, especially bearing in mind it's price.

I just got my second replacement. First one had a light leak in the middle of the screen. The second one that I just returned because of dead pixels was the worst in build quality, probably just a bad batch or unit. It had all the symptoms you describe above. In addition the volume rocker was asymmetric and (-) all the way down with almost no response to a press. All three had/have the thin metal plate at the camera not entirely flush with the rest towards the audio jack. This new unit I have is otherwise perfect. the kickstand is perfectly even, the buttons are all symmetric in response. Most importantly the screen on this is perfect, no dead pixels or light leaks (only the ones at the edge which are only visible in the dark). Very happy with this one.
If you live close to an MS store I'd take it in and ask nicely if the problems you see warrant a replacement. I did and had no issues with exchange.
cheers

Related

[Q] Creaky creaky!

I hate to nit-pick and I'm generally happy and relieved that I simply even got a unit, but both my left and right side are now creaky.. even the bottom is starting a bit.
I still have a week left, what should I do? Should I just return the unit and wait it out? Do anything think theres a way to stop the creaking?
Mine does the same, I am going to just accept it as others have this issue as well.
define creak? Mine has some flex in the back but no actual sound accompanying it.
docangle said:
Mine does the same, I am going to just accept it as others have this issue as well.
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Ya I've read that it's fairly widespread, but does yours creak on 3/4 of the sides? or just the left side?
seshmaru said:
define creak? Mine has some flex in the back but no actual sound accompanying it.
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definitely with sound. it clicks
Nope none of that.
PS: I've had it for 2 weeks now.
Mine creaks on the 3/4 of the right side. That is if i press it/hold it hard enough. Usually I'm cradling it with both hands or having it attached to the keyboard dock, so it's not that big of a deal for me.
And we wonder how they got this tablet down to $400 Mine creaks on the upper right if I apply a little pressure (like if I hold it with one hand on that side), but it's not like it creaks enough to drive me crazy, or even drive me irritated. You sacrifice build quality for hitting that magic $400 price point, it is what it is.
If there is flex, then there means that there is empty space. If that's the case, why isn't the TF slimmer?!
dfin13 said:
And we wonder how they got this tablet down to $400 Mine creaks on the upper right if I apply a little pressure (like if I hold it with one hand on that side), but it's not like it creaks enough to drive me crazy, or even drive me irritated. You sacrifice build quality for hitting that magic $400 price point, it is what it is.
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I'm sorry but that's simply false
My European HTC hero back cover creaked from the start and that thing has only seen torment for the past 2 years (7 ft. plus drops multiple times a week, don't ask ;_; ) and it's in full working order, undamaged. Creaky plastic does not signify build quality.
Mine creaks on the right hand side but I generally hold it with my left hand on the back of the unit or rest it on my stomach when in portrait mode, feet up sitting in my La-Z-Boy.
Had mine for 2 weeks and don't have any creaking in any orientation.
I have quite a bit of creaking as well, along with a gap on the left-hand side of the screen. I'll probably swap mine out before my 30 days is up with Amazon, and when stock is more available. I'm hoping that's how it works out, anyways.
seshmaru said:
I'm sorry but that's simply false
My European HTC hero back cover creaked from the start and that thing has only seen torment for the past 2 years (7 ft. plus drops multiple times a week, don't ask ;_; ) and it's in full working order, undamaged. Creaky plastic does not signify build quality.
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And neither does light bleed, gaps, dust under the screen, or sharp edges, I guess Look I'm fine with some cut corners, it's what you have to expect when something seems to affordable too be true. I'm not saying that the Transformer is going to fall apart in your hands, but creaky build quality is usually a result of cutting corners.
dfin13 said:
And neither does light bleed, gaps, dust under the screen, or sharp edges, I guess Look I'm fine with some cut corners, it's what you have to expect when something seems to affordable too be true. I'm not saying that the Transformer is going to fall apart in your hands, but creaky build quality is usually a result of cutting corners.
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Not everyone has lightbleed and even the iPad and iPad 2 had lightbleed issues, I doubt those were because of shoddy manufacturing.
Also the sharp edges are part of the design, I can't really relate to anyone complaining about the "sharp"corners since the angular bezel edge design really isn't that bad on your finger tips or hands.
Also my HTC hero has a dust spec under the screen, just because something isn't perfect in design doesn't mean it's shoddy manufacturing or cutting corners in manufacturing, it's just a flawed design.
Not sharp corners, sharp edges -- run your fingers along the back edge of the tablet and you'll see. Look, I don't care much about the build quality, it's satisfactory to me, but some of you are in denial
dfin13 said:
Not sharp corners, sharp edges -- run your fingers along the back edge of the tablet and you'll see. Look, I don't care much about the build quality, it's satisfactory to me, but some of you are in denial
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Not denial, my point is it's flawed design, not build quality.
Sharp edges on plastic, enough to cut if you were the careless type, are not bad design, it's cutting corners, which is build quality. Exposed plastic like that would normally be dulled so as to not be so sharp, but leaving it raw like that is a cost-cutting move, and is a build-quality issue. So is light bleeding, screen dust, and creaking.
I can't poll every Transformer owner to see if they all have the same build quality issues, but I bet if a good number ran their fingers along the back edge to check for sharpness, applied pressure to the case to hear it creak, or checked for light bleeding, they'd have one, if not all three. Things to be expected during a first run, and definitely expected when you've undercut the competition by so much. My position is if those things bother you, return it. I'm keeping mine.
dfin13 said:
Sharp edges on plastic, enough to cut if you were the careless type, are not bad design, it's cutting corners, which is build quality. Exposed plastic like that would normally be dulled so as to not be so sharp, but leaving it raw like that is a cost-cutting move, and is a build-quality issue. So is light bleeding, screen dust, and creaking.
I can't poll every Transformer owner to see if they all have the same build quality issues, but I bet if a good number ran their fingers along the back edge to check for sharpness, applied pressure to the case to hear it creak, or checked for light bleeding, they'd have one, if not all three. Things to be expected during a first run, and definitely expected when you've undercut the competition by so much. My position is if those things bother you, return it. I'm keeping mine.
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Click to collapse
First off light bleeding is a fault of the LCD manufacturer. LG was at fault for the bad iPad 2 screens. Apple used both LG and Samsung, and only the LG ones had the issue quite regularly.
I don't have any plastic edges on mine. My plastic backing definitely fits inside the aluminum frame. I cannot feel any sharp edges along my back, and I'm trying to be nit picky for the sake of your argument. I have a slight creek in one spot on the right edge, that is the only build quality issue I have of all, and it is slight. My suggestion if you see separation or your plastic back is not inside the frame RMA it to Asus, or return to the store. It could be as simple of a fix of them taking it apart and putting it back together with more care.
I think the point is being missed here. I'm fine with the sharp edge -- hell, mine stays in the Asus case, I don't even feel it. The argument was whether or not build quality was compromised (and that includes parts from companies other than Asus, cost is cost), and I think it was. If you told me I could get a $400 tablet with an IPS screen, and I'd have to deal with a sharp edge and some creaking (I don't notice light bleed and I don't want to look for it because I don't want to notice it! ), I'd jump all over it. No need to get defensive, in the end it's just a piece of consumer electronics.

Extreme Guard for HTC Sensation

I just wanted to post my experience using Extreme Guard on my Sensation.
Installation took about 25 minutes, overall it wasn't that hard.
The most challenging aspect/cons were:
1. The small holes for the microphones/noise reduction are so small and hard to remove without stretching the plastic or making the plastic look kind of white/funny.
2. I am not sure if it was just my cutout piece but the middle back section wasn't pre-cut very well and I ended up with some jagged edges on the back because of this.
3. The screen protector looks slightly beat up on angles after 2 days. This is mostly my fault as the rubbery texture does feel really nice and I would tap my nails on it kind of just holding the phone. I realized after at an angle I can now see a scuffed up surface on the coating.
4. No protection for the outer rims on the phone.
5. Make sure to remove the plastic where any tiny holes are our it WILL effect your audio quality. (at first I missed the microphone hole and thought my mic was bad cause people complained how I sounded) this was fixed as soon as I removed the cover from that small hole.
Now for the Pros:
1. Installation overall went smooth.
2. Once it cures although it looks shiny and doesn't have 100% coverage it does make the phone feel alot more solid and gripable(honestly I though I would drop the phone with it's standard material.
3. The touch screen works fine with the thicker material over it but does have a slightly rubbery feeling.
4. At first I thought it looked horrible and I messed the whole thing up. I followed directions and used soap and water to apply. It was hazy some slight air bubbles and overall looked horrible in all aspects. I let it go for about 2-3 days and as promised it dried out and there is no more bubbles or haziness. I am really impressed how it turned around, it's really a snug clear fit on the phone.
Overall I would suggest getting this if you don't mind the glossy look and the lack of coverage around the rim of the phone. I think the grip alone will save the phone from a nasty fall and certainly protect the screen if dropped.
I hope this helps someone. I can't post a link because I am new here but you can easily find it on ebay.
Pics or it didn't happen
Ill see what I can do for pix...I sold my old phone so this will be a challenge as I don't have a digital cam. However I am noticing the screen protector through use is getting slight marks in the plastic from my nails. I don't have long nails at all...just normal length for a Guy but just the slight tapping on the screen(protector) causes visible marks when the screen is dimmed.
Sent from my HTC Sensation 4G using XDA App

Review of the Roocase Executive Portfolio Case for the Galaxy Tab S 10.5

I received this case from Roocase for evaluation and wanted to share here. As you'll see, the review is not entirely positive. I asked the Roocase people if I could post in a public forum and they said "yes" without even seeing the review. To me this is a good sign of a company that cares what its customers think, and isn't afraid of negative feedback. I haven't changed the review, and while I still think that this case is probably a "don't buy" I will certainly consider Roocase the next time I'm in the market for a tablet case.
I tried to give as critical a review as possible. To me, when a product is titled “executive” it receives an additional layer of scrutiny, especially for an image-conscious businessperson whom might be a target consumer. Thus this review considers of particular importance the looks and usefulness as a business tool.
Here is an Amazon link to the case: http://amzn.to/1Vy5AGv
I received the portfolio in a nondescript cardboard box that was adequately sized to protect the case. The packaging was simple, which is a positive in my mind. I’m not a fan of big unrecyclable plastic boxes. That said, a product called “executive” should probably have a slightly more premium-looking packaging. I suggest reviewing the images, fonts, and content of the current packaging to something matching other, more modern designs.
The exterior leather is adequately solid and the stitching is tight enough to give a premium feel. The only error in the stitching is where the binding strip overlaps itself on the bottom corner at the fold. The error here is small and will probably not be a point of failure, so I’m not overly concerned. The interior stitching left something to be desired. On the inside left, the card slots and pockets have a little too much give, leaving a “pouch” look. Probably useful if one plans to keep a lot of papers in there, but it doesn’t look great when empty. The stitching around the inner tablet was not perfect, but that’s just being nitpicky.
The zipper is tight but the zipper handles are annoyingly large and there is absolutely no reason to use a double-ended zipper since they both need to be completely retracted to open the case. The handles have a small point on both sides of the base that causes the zipper to catch; every second or third time I used them they got momentarily stuck. That said, they feel solid; I’m not concerned that they will break any time soon. Another annoyance is that the zippers hang out even when completely retracted; holding the case against your stomach you end up with the zipper sticking into you (this would be solved by using a single-ended zipper, BTW). Finally, when completely closed the zippers sort of clatter together, not a big deal, but annoying. Besides these points, the zipper looks and feels good and did not have any problem closing the case, even when filled with materials.
The Roocase logo is attractive and nicely embossed in a good place on the cover. I appreciate that you understated the logo and hope you (and everyone else!) will continue to do so. I would not have had a problem with a second logo in the same place on the back, or an embossed logo on the interior.
The pockets on the inside left are adequate, though I personally do not think I’d use them much. They are too small to fit a standard sheet of paper (though this is the size of the tablet, not the case). The credit card/business card holders are of an appropriate depth and held tight to even a single card. The windowed pocket is similarly good, though I don’t see myself using it for anything. It might make sense to have more specific pockets, such as for a particular size of notebook. For me, I’d probably forgo the pockets altogether, or make a single pocket in which a (smaller) notepad could be hung horizontally.
The sides and spine are a perfect combination of rigid and thick and work well for both protecting the device and preventing objects held in the case from impacting on the screen. The overall feel in the hand is satisfying, though, considering the weight of the tablet is so low, it might be nicer to have a little less weight in the case.
The interior tablet holder is, unfortunately, where this case fails. There are several problems. First, the enclosure looks and feels cheap, both with and without the tablet. I personally hate tablet cases that cover the bezel; on the tab s 10.5, one of the more important gestures (swipe in from the right) is actually hindered by the case, which is unacceptable. The interior case should have used the hard plastic/metal corner compression style. As it is, the interior case looks and feels like strapping a bit of cardboard with some loose plastic on the front to an expensive tablet. The Velcro slipped under the bottom of the tablet causes a slight lift, bulging the bottom end of the tablet out. This means that when placed flat on a surface the bottom middle pushed up just enough that the whole thing wobbles when touched, even when using the small integrated lifting mechanism.
The faux leather hangs loosely around the screen no matter how tightly I pushed the Velcro attachment. The exterior case may be leather, but the inner case is clearly not. Pressing buttons on the tablet on the top and side is hindered, though this is a relatively minor nuisance. The port for the charger cable is accessible, but the 3.5mm headset jack is close; my best headphones have a square-ish connector that can’t be turned while the case is on. Both front and back cameras are fine, as is the light sensor. The fingerprint sensor, home button, and two capacitive buttons are fine, but the bezel-covering looks the worst here, sticking up from the screen. The case I received is slightly different than the one pictured on Amazon; they've (smartly) removed the strip of leather above the home/capacitive buttons.
The hand strap is tight and nicely recessed; the material touching the back of my hand was OK but should have been better; if I’m going to hold this thing with a hand strap for any amount of time the material should be a bit less abrasive. The small lifting mechanism on the back is also a nice touch, it worked well and gave the tablet a small lift when placed flat on a table. That said, I’d never use this case alone, and the rest of the case is intended to prop the tablet up already, so I don’t see when I’d be using this. The small lift also is placed just behind the button attachment (discussed below) so that it cannot be comfortably extended or replaced while buttoned in the case. This might actually have been a useful mode for the case; I briefly used it like this and found that it held the top of the case open fine, and provided some top-down privacy on the screen. I think certain business users might have actually liked such a feature.
Beside the bezel-covering faux leather, the single worst feature of this case is the button clasp that attaches the inner case to the outer. When the inner case is placed flat on a surface, the button always touches first, though not excessively. When attaching to the outer case, the button must be pressed very hard; this required placing pressure on the middle of the screen. I did not enjoy doing this. I assume the tablet can handle it, but I won’t be doing it again for fear of damaging the screen or the electronics.
When attached in the full case, the case works well in both landscape and portrait. While more options for angles are always nice, I think the angle you get is pretty good. I found it odd that, when used, the logo is on the table; I don’t like logos, but I’d think Roocase might!
The pen/stylus was a nice though unnecessary addition. It works about as well as most styli, and feels acceptable in the hand, if a little small. The tip feels very cheap. I did notice that it has both black and blue ink pens, but unfortunately you can’t tell which until you start writing. A perfectly good free add-on; nobody is buying this case for the pen/stylus.
The outer case is solid and I’d be confident that my tablet would survive a significant fall so long as the zippers were closed. However, if the zippers were open or if only using the inner case I’m sure that even a small fall would result in disaster. The bezel-covering inner case doesn’t even cover the lower corners of the tablet, which hangs out just enough to be the first thing that would impact in a fall. It becomes difficult, with this description, to even call the inner case a “case.”
In summary, the case looks nice from the outside, though the zippers are a bit annoying. The outer case is sturdy, tough, and would provide exceptional protection from both falls and pressure applied to the exterior. The interior pockets are fine, but I don’t see them being particularly useful given the application and size. Using the tablet propped up was stable in both tablet and portrait orientation, and the angle of the screen was good. The inner case feels cheap, particularly the loosely-fitting bezel-covering faux leather, which made an expensive tablet look cheap and negatively affected both my ability to use swipe gestures on the screen and the 3.5mm audio connector, and caused the tablet to wobble when placed without the outer case on a flat surface. The button clasp is also unacceptable, as connecting it required putting pressure in the middle of the screen. Both of these things would need to be corrected for me to be able to recommend this case to anyone. As it is, I am unlikely to use this case, which is a shame, considering that from the outside it is very nice looking and clearly would provide a lot of protection.
Nice Review, I too got the same Case and haven't done a review yet, as I wanted to get to know it a little and use it as much as possible. I have to say I like the product a lil more than you describe. Somethings I totally agree on. Such as the inner case covering the bezel. A little less would be adequate, But I do notice its soo tight on the tablet, it pulls it one direction causing the left side of the screen to become covered up. I remove it from the outer shell a lot to utilize the hand grip while I'm at work, which I use it to pull up blueprints and what not, so I love that feature.
Gotta say you put more detail in a review than most people. Good job.

POETIC Affinity Black/clear case

I was sent a case from Poetic to review. After one full day of usage, here are my thoughts.
The case overall is very good as it serves its main purpose well, i.e. it protects the phone without adding bulk to it or prohibiting operation. It's made mostly of hard plastic material, which is rather glossy (but not slippery), with reinforced perimeter for better protection. There's especially extra protection in the corners, which is very nice as these are the most likely first points of impact in case of a drop, so reinforcing them makes sense. The implementation of this reinforcement is very nice as well as it doesn't look ugly or bulky.
My phone is the silver/aluminum one, and I have applied a tempered glass screen protector that covers almost the entire glass area in the front. This case covers the remaining of the bezel almost perfectly, and the front of the phone with it on looks completely black, except a tiny line of aluminium, barely visible in the photo (on top of the phone on right hand side, close to the corner).
The cutouts are all perfectly done, without messing with the operation in any way.
The sides of the phone have big textured diagonal lines that help with grip.
The buttons are very well aligned and they click very easily, just as well as without a case. They have separated the volume button into two separate ones for volume up/down, and I think it performs very well. What I would change is adding some texture on the power button, in much the same way as the original button is, so it's easier to identify without looking at it. This is especially important given that with the separation of the volume buttons, there are three almost equally sized buttons on the right hand side, amidst a whole side of textured plastic, so it's not easy to tell immediately what you are pressing with your finger without looking (or touching up and down a lot to make sure where exactly you are).
Regarding the back of the case: The whole area is quite busy, with a plethora of lines trying to impose a design element over the original one. There's an element of additional functionality as the lines stick out about 1mm or so, which means that most of the case and the phone itself avoids touching the area it sits on, which can be helpful at times (I can imagine that if a table is slightly wet, this separation is good). I would still prefer it more subtle.
Even if there's some excuse for the lines, there's no excuse for the total of three logos in the back, one of which is right on top of the Nexus logo. I personally value more function over looks, and even for looks, the back of the phone is less important than the front, so I'm not that bothered, but I can see why some people may be put off by this.
Overall the case is solid, does what it says on the tin, and I would recommend it. It would be even better if in a future iteration they make the back more discrete by simplifying the design and getting rid of most of the logos in the back. As said above, I am personally not that bothered by it so I would still give it five stars as I care more about its functional aspects.

Gaps on device collecting debris?

In my device, dust and all kinds of other dirt are getting stuck in the small gaps where the aluminium casing and the screen glass meet in the top. You can only see the debris when looking closely and in good lighting, but it is there, and keeps building up over time. I can only remove it with a sheet of paper, since that's the only thing that's thin enough to fit in the gap.
Not really a big deal, but I think it's a hardware fault on my unit, do any of you have this problem? Look closely at the gap above your earpiece grill, is there any debris in there? There's no dirt or debris in the bottom gap below the screen for me, but there is quite a lot in the top one. Not getting a perfect build quality like a device of this price range should get, my screen is pretty heavily green-tinted (sliding the green slider in display settings to 0% is just enough to fix it) and the gaps are collecting debris.
Yup exactly the same here, both top and bottom of the screen but the top is a lot worse (probably because thats the bit that gets pressed against your ear). Not impressed with that, it poor design to have gaps like that. It may not notice as much on the lighter coloured versions but i can plainly see it on my black one without even needing to look very hard.

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