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Post your preorder status here!
Current status: SHIPPED!
TO BE DELIVERED THIS THURSDAY!
I placed an order with AT&T Premier at 3am on Tuesday.
Ordered two black 16gb.
Order status was immediately at backordered but changed to processing.
I wish they gave free overnight shipping but best I got was free two day.
So it if ships on the 30th (tuesday), Looking at a Thursday delivery day!
Update 04/22
ATT SENT AN EMAIL:
"Dear Valued AT&T Customer,
Thank you for ordering the Samsung Galaxy S® 4 from AT&T. We are excited to announce that we are able to ship devices earlier than originally expected. Customers who preordered their smartphone early can begin receiving it as soon as April 25th.
You should expect to receive an Order Confirmation email with your shipment tracking number as soon as your order has been shipped."
Update:
Checking your order status:
Go to https://www.att.com/order_status/
There you will be able to see if you are on backorder. This works even if you are a premier customer.
Update from ATTBrandon
ATTBrandon says that att will start shipping on April 23. (This upcoming tuesday)
Lets hope its true.
It is now clear that the phone is on backorder for late orders since some emails are coming in to people saying their order is backordered.
I DIDNT GET AN EMAIL YET!?!
Dont worry. From my experience I never get the emails like "your order has finished processing and is ready for shipment" This does not mean anything. If you check your order status and it says that backordered quantity = 0, you're good to go. If it says 1, dont worry it might change on the day att begins shipping. If you ordered very late, than you will have to wait if backorder = 1.
Should I cancel and try to pick it up in store?
This is entirely up to you. There is no guarantee you will be able to pick it up in store.
ATT Support/Chat said "So and So"
Dont listen to att support. Whatever they tell you when you call or chat online regarding your order, unless they tell you there is a problem with your order is all false. They know as much as you do, maybe even less.
Nice man. Here in Australia we have to wait till the 23rd, then we can preorder. :thumbdown:
Sent from my GT-N7000 using xda app-developers app
Ordered mine tuesday morning. It says 2-day delivery, but it also says it'll arrive "on or around may 3rd"
I guess we'll see whether it gets here thursday the second or friday the third (fingers crossed!)
wdouglass said:
Ordered mine tuesday morning. It says 2-day delivery, but it also says it'll arrive "on or around may 3rd"
I guess we'll see whether it gets here thursday the second or friday the third (fingers crossed!)
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That's pretty much in line with what AT&T has said. On or around the 3rd for delivery.
I ordered mine right after the site went live. At the beginning of the order it said ships April 30th. However, halfway through the order process, there was a page that mentioned April 26th. It was either "ships by" or "delivered by." Then at the end of the order, it went back to "ships on April 30th. I'm wondering since AT&T was supposed to be one of the first carriers to have the S4, that the "April 30th ship date" is just a precaution and they might quite possibly be delivered on April 26th.
Anyone else notice this?
Ordered at 7am est on Tuesday. Had to do it over the phone to get an early upgrade but I chose overnight shipping. The order status just says processing. Where is everyone seeing the ship date and such?
rekman said:
I ordered mine right after the site went live. At the beginning of the order it said ships April 30th. However, halfway through the order process, there was a page that mentioned April 26th. It was either "ships by" or "delivered by." Then at the end of the order, it went back to "ships on April 30th. I'm wondering since AT&T was supposed to be one of the first carriers to have the S4, that the "April 30th ship date" is just a precaution and they might quite possibly be delivered on April 26th.
Anyone else notice this?
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I honestly feel like they will ship before the 30th. The 30th date seems like an insurance policy against delays, but I bet they want to be first. Who knows. Wishful thinking.
Around or before May 3rd my status says on the AT&T premier site. Not a official ups or FedEx tracking yet .
cfn87 said:
I honestly feel like they will ship before the 30th. The 30th date seems like an insurance policy against delays, but I bet they want to be first. Who knows. Wishful thinking.
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I think you may be on to something. I dont understand how if I go on att's site it still says "your device will ship on april 30". No way preordered have held this long. Unless samsung has sent a few million of them. What's the point of holding on to them when there are already ordered in place and they have the stock.
darkodin14 said:
I think you may be on to something. I dont understand how if I go on att's site it still says "your device will ship on april 30". No way preordered have held this long. Unless samsung has sent a few million of them. What's the point of holding on to them when there are already ordered in place and they have the stock.
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I ordered Wednesday, and called back Thursday to cancel and they said I couldn't because it was being prepared to ship, but my status does not say warehouse. I'm PO'd because I want a free accessory or money off, especially if the other stores will get it first, what the F is the point of a pre-order if everyone else does it cheaper or offers more, AND delivers it earlier. I will return mine and goto best buy, very annoyed at AT&T for not cancelling my order.
I ordered mine from at&t a few days ago. Should have it may 1st as i paid for overnight shipping.
darkodin14 said:
I think you may be on to something. I dont understand how if I go on att's site it still says "your device will ship on april 30". No way preordered have held this long. Unless samsung has sent a few million of them. What's the point of holding on to them when there are already ordered in place and they have the stock.
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Revised shipping! April 23rd! Told yall so!
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
So far mine still says shipping on the 30th.
Boom!
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Wooo! Just doing my regular obsessive "galaxy s4" search in google and saw the news. I'm leaving the country May 2nd and only got standard shipping without the ability to change (ordered in store) so this is amazing news for me. Thought for sure I was gonna get the phone May 3rd and be pissed lol
Baldilocks said:
So far mine still says shipping on the 30th.
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Click to collapse
My order status still says to arrive may 3rd but I doubt they will hold the earliest pre orders back.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I'm thinking about ordering a 2nd Galaxy S4 but off contract. My family plan is full so I can't add another $10/month line. I can however add a brand new plan...my question is if I add a new plan w/2 year contract Galaxy S4 for $199...then cancel the plan immediately (ETF for $325) will my total charges just be $525 (phone + etf)? Or are there other hidden charges like I still have to pay for that first month of service on the new plan? And do they disable or blacklist the phone you ordered when you cancel and pay an ETF? This seems like a much better deal to get an "off contract" phone than paying the $639.99 for the same exact thing...am I wrong?
Nice, I'm very happy!
any word on in-store availability?
gg_monogram said:
any word on in-store availability?
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Do a google on "ATT april 23"
a lot of reports say its still not 100% confirmed but I think it is.
I thought I would start where we can list who has them in Stock and who bought one.
I saw someone earlier say they said a store had them in Boston.
Sent from my XT1058 using Tapatalk 4
I'll be in Boston and skegness today, I'll have a look round all the phone shops
my local tmobile store here in california have stocks. I've seen them. But the manager said they have instructions not to sell until Oct.2.
So i assume most tmobile stores will also have them in stock in the coming days. But won't display them until opening day.
Someone will end up selling it early. They always do
Sent from my XT1058 using Tapatalk 4
So it looks like it might be out September 25th or is this just the other countries around the world and not the US?
Baratheonist said:
my local tmobile store here in california have stocks. I've seen them. But the manager said they have instructions not to sell until Oct.2.
So i assume most tmobile stores will also have them in stock in the coming days. But won't display them until opening day.
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Got the biggest pang when i read this... I don't care what the reason behind this is... just give me the phone!!!! I want it now!!! I feel like a 2 year old who wants his candy....
Stores in Colorado do not have stock or even demos yet I can tell you that.
Sent from my HTC One using Tapatalk 2
Here in Luxembourg they told me that they will be available before october with no exact release date
Sent from my HTC One using XDA Premium 4 mobile app
Just chatted with Best Buy reps and they said they are talking about Oct release. But their website shows 9/27.
Anyone else have any luck in the US getting one yet?
So now Best Buy says it is Oct 4th, wow. Can someone please get that correct.
Supposedly it's early October but according to my pre-order mine is supposed to arrive today. Mind you there's no other info on it other than Order Placed. -shrugs-
this is pre-ordering directly from T-mobile btw.
I called AT&T and rep said, oh it's backorder but should be in within 10-15 business days. I just said, yeah Ok thanks. Wonder if these people get any training at all before answering the phones.
Sent from my XT1058 using Tapatalk 4
Ok going to check all local Best Buys, Best Buy Mobiles, and AT&T stores near me today...
Let me know if you guys find any in stock in the US.
My AT&T pre order from Sept 6th:
Pending Shipment
Carrier:
Shipping Date: 09/11/13 - 09/13/13*
So no change yet on that...
Called 1st AT&T store and they said Oct. 4th.
Just called another AT&T store (bigger store) and they said they will have the Galaxy Note 3 in stock on Oct 1...
1st Best Buy called and they have no stock and he checked the back stock to see if they even received any in the warehouse and they have not received any yet...
2nd Best Buy called, they had no idea when they would be in stock...
So far 1 person on the message boards said theirs shipped from AT&T but there is no proof.
My status still says shipping pending.
Checked on my status of the pre order on the 6th; still says shipment pending.
Anyone else get a shipping from AT&T yet?
I will keep you posted if anything changes.
I did the recall process a while ago and I'm concerned about not having gotten any shipping or tracking info. How was it handled with the rest of you? I'm in the US
Sent from my XT1028 using XDA Free mobile app
I'm in US too. Filled out my recall info late in day on Aug 3. Got the initial confirmation email within minutes. But no shipping info since. They said it might be 2-4 weeks, so I imagine they haven't gotten to my point in the queue yet.
Sent from my SGH-M919 using Tapatalk
OK, at least I'm not the only one. That's all they told me also
Sent from my XT1028 using XDA Free mobile app
Hey, i filled the recall at the end of august and received the new tablet today. Got a message 5 days ago from UPS with the track number.
They might not send any tracking info at all. I got the confirmation email on July 31st, but then nothing. Suddenly today I get a knock at the door from the FedEx delivery guy. No communications in between whatsoever.
My pre-order from Samsung still shows preparing for shipment (as it has since Nov 6th when I ordered)
BestBuy still shows "Pre-Order"
Amazon shows "Temporarily Out of Stock"
Anybody actually gotten a tracking number or seen it in a store?
My order was confirmed this morning [LTE version from T-Mobile.] I'm expecting a tracking number before the end of the day.
My local best buy had 3 in stock. I've been trying to preorder through them for a week. Went this morning and just picked it up.
Sent from my SM-G935T using XDA-Developers mobile app
Macys
Ordered mine from Macy's on 11-06 and it says backordered until 12-12...
dkb218 said:
My order was confirmed this morning [LTE version from T-Mobile.] I'm expecting a tracking number before the end of the day.
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I hope they send your tracking number, but the way things seem to be going, I wouldn't get my hopes too high. I was expecting to wake up with a tracking number from Samsung, didn't happen...
mobeast17 said:
My local best buy had 3 in stock. I've been trying to preorder through them for a week. Went this morning and just picked it up.
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That's awesome. Just checked my local Best Buys, nothing here.
Nothing at my Bestbuy
Just picked mine up at my local Best Buy in Arlington, TX. There were still 2 left in the box when I left!
They had 5 in stock in the Woodlands, TX this morning when I picked mine up. Online they did not show anything so it would be best to just swing by.
Amazon telling me Tuesday 11/22 delivery
Just called Samsung. She said they were "processing" my pre-order today and I'd have it by next Wednesday at the latest.
if i cant get one today ill wait till the 20th and get it from samsung.com for $299 free ship and no tax
I just canceled my online order and picked one up from the AT&T store by my work
Cancelled my Macy's preorder. Called customer service and they said expected ship date was 12-12. I'm gonna go out on a limb and say Verizon might have it before those guys. Plus, that was the wifi/bt only version....
Just picked up the only one available at the corporate store downtown Dallas AT&T. They only received one unit. I was there when the doors opened. Love it.
Ordered on Nov. 4th, just received tracking number
mozartwon said:
Ordered on Nov. 4th, just received tracking number
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Who did you order it from?
I ordered mine from AT&T and is supposed to ship on 18th (today) , but still says "preparing to ship"
Just received a reply to the email I sent to Samsung on Monday.
It says:
"Hello,
I do see thatyour order is currently pending to be filled once it comes in stock on11/22/2016. Shipping status is early December, also I do see that you purchased the Gear S3 frontier directly from Samsung.com.We at Samsung appreciate your business, Have a great day!
Thank you,
Sayra|Samsung Ecommerce|855.726.8721|"
My reply wasn't very nice. Shipping status early December? When people are picking them up in stores now? And the highly publicized release date of the 18th.
After the Note fiasco, you'd think they would have been better prepared for upcoming releases of whatever device it may be.
Just picked up mine from at&t. They only had one and only the supply person new they had it. Just hooked it up to my lg v20. Everything seems to work as advertised. I do use the at&t service called numbersync so it does receive calls and texts from my lg v20's phone number.
Sent from my LG-H910 using Tapatalk
fatboypup said:
if i cant get one today ill wait till the 20th and get it from samsung.com for $299 free ship and no tax
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My local BB price matched the Samsung.com black Friday deal
I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
Sevael said:
I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
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I'm getting mine tomorrow (Fri Oct 25) ordered on the 23rd. Got the white XL 64 gig. You'll probably get it tomorrow. There have been times where they don't for some reason scan the packages. Happened to me when I got my Pixel 2 XL.
I'm Canadian (New Brunswick) and ordered right after announcement from Google. Received mine today via Canada Post. Ordered the black 4 XL.
Ordered on the 15 was dispatched on the 22 says it will be delivered on the 25 -28 Edmonton Alberta. From the Google the store..
Ordered on the 15th. DIspatched on the 21st and received on the 22nd. Montreal
Hola
Ordered on the 15th. Delivered on the 22nd. Sadly I'm in the US for work so I will not be able use it until this weekend.
Sent from my MI 9 using Tapatalk
Thanks for the replies, everyone!
I had my order completed and my credit card charged literally 30 seconds after the Pixel 4/XL went up for sale, yet people who ordered later already have theirs. I guess the moral of the story is that the Google Store has no consistency.
Did the phone ship via Canada Post for everyone? Perhaps they used different couriers for different regions. I would have been willing to pay for expedited shipping but there was no such option. It's strange since people ordering from the US Google Store had expediting shipping options.
I got mine today. Bought it on the pre-order and it arrived today via Canada Post.
I'm in Vancouver BC.
IS bootloader unlocked?
Had mine since the 22nd
I pre-ordered the same day of the event and received mine on Tuesday. In Ontario.
Sevael said:
I ordered my 4 XL the moment they went up on the store on the 15th. Credit card was charged immediately. Got an email on the 21st that my phone was "dispatched" and it said it was expected to arrive by the 24th. This lines up with Canada Post's Expedited Parcel delivery standard.
However, even as of the evening of the 24th, the tracking information shows that Canada Post hasn't even received the phone from Google yet. If I knew it was going to be this slow, I would have just waited until the 24th and walked into any store and bought it there instead. Lesson learned.
Anyone else in the same situation? Or did anybody in Canada get theirs from the Google Store already?
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Click to collapse
Exact same issue here.
Shows for the 28th but Canada Post says it hasn't received the item
equlizer said:
IS bootloader unlocked?
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yes , got mine on 23 and rooted already!
Canada Post came and went this morning, no delivery. Tracking status hasn't changed, still hasn't been picked up from the warehouse.
Clearly somebody messed up. With a purchase of this price, you would think that more care would be taken to ensure that it is shipped out on time and not left sitting in some warehouse for days or potentially weeks.
Well, I won't be buying anything from the Google Store ever again. I'm going to go pick up a 4 XL locally this morning and cancel my Google Store shipment. Based on the current level of incompetence, I imagine they will give me a lot of trouble getting my money back too.
Mine has arrived and processed at Edmonton should be here this afternoon.
RoccoN4 said:
I'm getting mine tomorrow (Fri Oct 25) ordered on the 23rd. Got the white XL 64 gig. You'll probably get it tomorrow. There have been times where they don't for some reason scan the packages. Happened to me when I got my Pixel 2 XL.
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Mine just came in.
So far loving it.
I'm in Toronto. Should have mentioned it before.
rickysidhu_ said:
Exact same issue here.
Shows for the 28th but Canada Post says it hasn't received the item
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Decided to contact Google chat support and the rep told me she needs to transfer me to the shipping team as it seems there is an issue with the device being sent to Canada Post.
Had me waiting nearly an hour to be transferred before I just gave up on waiting.
Leaning towards just cancelling my order and buying the phone from a local best buy or something but I really would love to have that $150 credit for pre-ordering. I also had $50 credit from before so it was helping a bit with the price.
Going to try giving them a call instead of chat and see what happens. Man this sucks, was really hoping to set this 4XL up over the weekend.
rickysidhu_ said:
Decided to contact Google chat support and the rep told me she needs to transfer me to the shipping team as it seems there is an issue with the device being sent to Canada Post.
Had me waiting nearly an hour to be transferred before I just gave up on waiting.
Leaning towards just cancelling my order and buying the phone from a local best buy or something but I really would love to have that $150 credit for pre-ordering. I also had $50 credit from before so it was helping a bit with the price.
Going to try giving them a call instead of chat and see what happens. Man this sucks, was really hoping to set this 4XL up over the weekend.
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Isn't it sickening? There is just no excuse for that kind of incompetence, especially from such a massive company.
What version of the phone did you order? I ordered a white 128 GB XL and it arrived yesterday via Canada Post for me. I'm in Nova Scotia. I ordered mine similar to you, shortly after it was available for preorder on the 15th.
It's possible other versions of the phone (color/storage) did not ship as fast.
Sevael said:
Isn't it sickening? There is just no excuse for that kind of incompetence, especially from such a massive company.
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Yeah definitely! Haven't had a chance to give them a call just yet but will definitely keep this thread updated with what they say.
IDroidThere4Iam said:
What version of the phone did you order? I ordered a white 128 GB XL and it arrived yesterday via Canada Post for me. I'm in Nova Scotia. I ordered mine similar to you, shortly after it was available for preorder on the 15th.
It's possible other versions of the phone (color/storage) did not ship as fast.
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I ordered the Just Black 128GB model. Seems like it's the least popular option so I thought it'd arrive sooner than later. Definitely didn't expect for an issue like Canada Post not even receiving the phone :/