Related
Hi,
I got the Huawei Ascend G525 as a gift from brother in law living in china, and now I am in a bind that it does not have the google play, i installed it using the apk file for google play but the whole UI is in Chinese settings , and the usual Chinese OS version issues for english user >_< , I managed to find and download German firmware (sorry forgot the link to post where it was) and tried to install it but the update failed. Further research led me to believe that i have to unlock its bootloader and I tried to use the method on huawei site (using adb toolkit) but for that i need bootloader unlock key and the site options to get key from huawei does not have G525 in list, so I am back to square one, Please let me know how i can unlock bootloader of Huawei G525 and if there is a new firmware I can use or something like flashing phone rom with Odin (I did flash my galaxy tab 2.0 with odin with new UK firmware)
The Android version is 4.1.2
and firmware file name, i download is Ascend_G525_firmwareú G525-U00,Android 4.1,Emotion_UI,G525-U00 V100R001C00B188,West_Europe
my mobile current firmware is G525-U00V100R001CHNC00B180
Please any help will be useful.
saleemafaq said:
Hi,
I got the Huawei Ascend G525 as a gift from brother in law living in china, and now I am in a bind that it does not have the google play, i installed it using the apk file for google play but the whole UI is in Chinese settings , and the usual Chinese OS version issues for english user >_< , I managed to find and download German firmware (sorry forgot the link to post where it was) and tried to install it but the update failed. Further research led me to believe that i have to unlock its bootloader and I tried to use the method on huawei site (using adb toolkit) but for that i need bootloader unlock key and the site options to get key from huawei does not have G525 in list, so I am back to square one, Please let me know how i can unlock bootloader of Huawei G525 and if there is a new firmware I can use or something like flashing phone rom with Odin (I did flash my galaxy tab 2.0 with odin with new UK firmware)
The Android version is 4.1.2
and firmware file name, i download is Ascend_G525_firmwareú G525-U00,Android 4.1,Emotion_UI,G525-U00 V100R001C00B188,West_Europe
my mobile current firmware is G525-U00V100R001CHNC00B180
Please any help will be useful.
Click to expand...
Click to collapse
can you tell me where did you downloaded that kind of firmware? can I have a link? thanks..
jeehuu91 said:
can you tell me where did you downloaded that kind of firmware? can I have a link? thanks..
Click to expand...
Click to collapse
If you tell me the block name of recovery I will make backup for you
Until I´m not 100% sure which block it is I will not replace stock recovery against cwmr.
cmoegele said:
If you tell me the block name of recovery I will make backup for you
Until I´m not 100% sure which block it is I will not replace stock recovery against cwmr.
Click to expand...
Click to collapse
I don't know how to determine the block name my handset's recovery... how do I know that? Thanks...
my fear is, that we both have problems for flashing.
The unlock code for the bootloader you can get from huawei directly.
I tried this on my European version, but this will not be offered from Huwaei ( only chinese versions).
So I´m still not able to flash chinese Rom (b191) or any other Miui or Lewa Rom ,...
I also confirm the lack of bootloader unlock request in Huawei's website.
What did you do to get the bootloader unlock code? Did you send an e-mail? Where?
I also find myself in a dead end, because I try to get a backup of the current ROM in the phone, connect succesfully through adb (downloaded drivers from here ) however following instructions from here:I can not connect the device with "fastboot devices" (i get to Huawei Device devices in windows device manager with yellow exlamation mark and the phone has been booted in a pink background, i think this is the bootloader mode because I have done it with all three buttons, power, vol+, vol-). Do you think this is a locked bootloader problem?
Late reply and updates
Hi,
Sorry for not following post, (i think i accidently turned off the option to inform me of new replies via email)
I tried emailing to both the german support email and the chinese, chinese support email gave me no reply even though i mailed them 3 times, but german one did and said that my phone is from china so they can't provide any support,
I tried to talk to them on facebook and local Huawei support center, facebook, no help, though someone else was willing to him and thanks to him poiting to way how to install english super use i am able to see almost all system messages in english, and as for the local support, since its not launched here they said they can't do anything,
The problem at hand was that it was not launched any where else, so no english version firmware i could find,
I almost bricked phone when i played with the "sorry forgot name" sytem file where it said to include the contact mismatch to 10 so that i can see the contacts name in the messages (its from china so least match is 11) and thanks to my luck i was able to upgrade firmware to b191 from b180 on 3rd try and since then i am scary cat to do anything with phone,
and now i read that its being launched in UAE, so looking forward if they put new firmware download on english website, (hoping they dont wait for an update to put it on website and put the current stock one)
please update me if you can get your hands on new english firmware , ty
firmware link
jeehuu91 said:
can you tell me where did you downloaded that kind of firmware? can I have a link? thanks..
Click to expand...
Click to collapse
hi, i have the link but since i am new, site wont let me post link, u can PM me for it
theoxarhs said:
I also confirm the lack of bootloader unlock request in Huawei's website.
What did you do to get the bootloader unlock code? Did you send an e-mail? Where?
I also find myself in a dead end, because I try to get a backup of the current ROM in the phone, connect succesfully through adb (downloaded drivers from here ) however following instructions from here:I can not connect the device with "fastboot devices" (i get to Huawei Device devices in windows device manager with yellow exlamation mark and the phone has been booted in a pink background, i think this is the bootloader mode because I have done it with all three buttons, power, vol+, vol-). Do you think this is a locked bootloader problem?
Click to expand...
Click to collapse
I send a short Email to [email protected] asking for the unlock code on saturday 7-12-2013.
Dear sir/madam,
I tried applying for a bootloader unlock code at unlock url which I cannot post because of XDA forum restricting me, but my device (Ascend G525) was not listed. I supply the data via this mail in the hope to get a bootloader unlock code via this way instead.
Product Model: Huawei Ascend G525
SN: ****************
IMEI: ****************
ProductID: ****************
I hope to hear from you soon.
Yours sincerely,
******************
Click to expand...
Click to collapse
I immediatly got a response from Huawei on monday.
Dear Customer,
Thank you for supporting Huawei device.
Your unlock code : ***************** ,please keeping your unlock code properly. Thank you!
Huawei Terminal Company limited
Click to expand...
Click to collapse
That's the good news, the bad news is that as far as connecting to my device I got as far as you got. As I'm on Ubuntu 13.04 64bit I added the usb rule needed for Huawei devices. It shows up when I execute "./adb devices". When I boot into hboot/fastboot mode by pressing the volume buttons and the on button I get the pink screen, but it does not show up when I run "./fastboot devices".
Anybody who knows how I can get fastboot to connect to a Huawei G525?
---------- Post added at 03:58 PM ---------- Previous post was at 03:09 PM ----------
My bad, I thought I was starting the device in fastboot mode, but the pink screen denotes the download mode. I looked up the instructions to start the device into fastboot mode at sigmakey[dot]com. The complete list of steps that I followed were
Remove battery for >= 10 seconds
replace the battery
hold volume down and power button
when the screen locks on the Huawei logo you're in fastboot mode
connect the device via USB
run:" fastboot devices" and see if it's listed
run: "fastboot oem unlock [unlockcode]"
HUAWEI ASCEND G525 bootlock?
Got my phone 6 days ago. Rooted it.
Third day I messed it up by deleting languages (stupid, but selected them with a cleaner & removal tool).
I formatted a micro sd card, downloaded original firmware, started up in the installation mode but while busy unpacking, "installation failed".
Is it because of a bootlock? or is it something else.
Is there an boot unlocker for download for the G525? The phone doesn't start up, so I can only work out of the boot menu or sd card.
All tips are welcome.
try again
Jopiextra said:
Got my phone 6 days ago. Rooted it.
Third day I messed it up by deleting languages (stupid, but selected them with a cleaner & removal tool).
I formatted a micro sd card, downloaded original firmware, started up in the installation mode but while busy unpacking, "installation failed".
Is it because of a bootlock? or is it something else.
Is there an boot unlocker for download for the G525? The phone doesn't start up, so I can only work out of the boot menu or sd card.
All tips are welcome.
Click to expand...
Click to collapse
Where did you buy your phone from? Mine is from china , the bootunlocker is required to install custom rom (what i came to conclusion, from forums etc, corrsct me if it isn't the case), or rom other than compatible one, my has CHN in its firmware name and the firmware from chinese sites can only be used to update chinese firmware, i wanted to install the german firware for google play(now i achv through apk) and msg and phone number string match(Still found no soluton for it).
Now coming to your issue, i accidently deleted a system file too and phone won't start, so i downloaded firmware , copied the update folder as instructed in the pdf with it, but installation failed, being desperate, i tried again and again , and it would fail some point during extraction, but then on 6th or 7th attempt the file went threw, so either take your phone to support center best solution i would say, or try installing it a few times, try using a different sd card with better speed, but sorry cannot give a conclusive solution. ( Haven't messed with phone again )
saleemafaq said:
Where did you buy your phone from? Mine is from china , the bootunlocker is required to install custom rom (what i came to conclusion, from forums etc, corrsct me if it isn't the case), or rom other than compatible one, my has CHN in its firmware name and the firmware from chinese sites can only be used to update chinese firmware, i wanted to install the german firware for google play(now i achv through apk) and msg and phone number string match(Still found no soluton for it).
Now coming to your issue, i accidently deleted a system file too and phone won't start, so i downloaded firmware , copied the update folder as instructed in the pdf with it, but installation failed, being desperate, i tried again and again , and it would fail some point during extraction, but then on 6th or 7th attempt the file went threw, so either take your phone to support center best solution i would say, or try installing it a few times, try using a different sd card with better speed, but sorry cannot give a conclusive solution. ( Haven't messed with phone again )
Click to expand...
Click to collapse
Thanks!!!
I live - and bought mine - in Holland (the Netherlands).
I downloaded firmware too but when in download mode and with SD card in, the update stops ("Update failed").
How did your rom/firmware come trough? By updating from sd card or by downloading update directly from sd card?
Which firmware or rom did you download?
Ask Huawei support center
Hi,
First is there no support center for Huawei in your area ? In my case i got the mobile as gift from china and since this model G525 is not launched in my country, the support center refused on any support regarding firmware, so i went to chinese site http://consumer.huawei.com/cn/ and got the firmware from there, my previous firmware was B180 and then i updated it to B191 (currently available on china site).
Second where did you download the firmware from ? Because when i was trying to install the firmware from europe or us etc, (main reason the contacts least string match issue) , i could not find any firmware file on those sites, i went through all the sites, I even emailed german support , and they refused that they don't have any firmware, duh, because my mobile IMEI was not in their data base , (no ****), i do manage to find one posted by someone while going throw forums, but it failed to install, which lead me to believe i need bootunlock code
As for the update is concerned, I am not sure what are you asking about updating from SD card or downloading from SD card ? The only method Huawei G525 have is to download file to computer, extract it, put the update folder in the formatted sd card and then start the phone with volume keys so it start downloading file from sd card and then update firmware. Even the option from the settings to update firmware requires the same, just that , phone start itself in download mode and start the same process.
Like i said i don't have a specific answer why the update is failing, but most probably because the firmware you are trying to install does not support the current you have, I don't know why the hell they would put a restriction in update package to lock down it with previous firmware region. Since you might not know which firmware you previously had the new one might not support the old version, like B191 requires to have B182 or higher version, (wtf) mine came with B180, and there is no B182 or higher available for download, so it could be your phone has old firmware, not supported by current, so all i can say is better take it to customer service, and ask them for help,
and the method i mentioned is was just hit and trial, i was just desperate, so i kept phone pushing to update it.
Let me know if you find any better solution or how to install other firmwares
German Firmware
Hi, for those looking for german firmware , here is the forum link,
http://www.android-hilfe.de/huawei-...ware-vom-europaeischen-geraet-ausstatten.html
go to the Digitdia post , and get the download link,
Don't know if forum allows me to post other forums links, but i do not want to take credit by posting the download link, so please visit the site, if you do not want to here is the download link anyway
http://rom.android-host.de/HUAWEI/G525/B188/G525_U00_B188.zip
Both,
Thank you very much for the reply.
I rooted my phone, so if I send it to the wervice centre, I'll have to pay ******** lots of money.
So, I will keep trying to find the right firmware (update) for my phone.:good:
EDIT: Sal, the link WORKED. So it WAS the Western-Europe firmware i needed. Super, great, thanks!
ascend g525 can i update to german firmware
Jopiextra said:
Both,
Thank you very much for the reply.
I rooted my phone, so if I send it to the wervice centre, I'll have to pay ******** lots of money.
So, I will keep trying to find the right firmware (update) for my phone.:good:
EDIT: Sal, the link WORKED. So it WAS the Western-Europe firmware i needed. Super, great, thanks!
Click to expand...
Click to collapse
My firmware is g525-U001v100r001c00b189 can I try western Europe firmware
I have unlocked boot loader even I deleted something when rooted my phone worked but gave some bug
Is this English
Please help
I have the same query, mine is G525-U00V100R001C00B187 are the links for Europe or Germany applicable to my device? I want to have a fall back before I start tinkering with my device and rooting it... If anyone can shed some light on this, it will really be a great help...
Update: Looks like its a European firmware, based on this, http://www.android-hilfe.de/huawei-ascend-g525-forum/482260-chinesisches-g525-mit-einer-software-vom-europaeischen-geraet-ausstatten.html.
g525 firmware
here list of huawei firmware release
http://asanfile.com/file?path=huawei/flash file/g525 - u00/android 4.1/
plz help how to unlock bootloader i already got unock code from huawei but i dont how to unlock or waht software is needed
just to help unlock
http://www.modaco.com/topic/362152-unlocking-bootloader-oficially-with-the-code-of-huawei/
i found this site i hope its helpful to you unlocking bootloader
credits to him if it'll help
i've tried it and it works (g525)
as for locking codes just go to huawei site posted earlier in this thread
raenne said:
i found this site i hope its helpful to you unlocking bootloader
credits to him if it'll help
i've tried it and it works (g525)
as for locking codes just go to huawei site posted earlier in this thread
Click to expand...
Click to collapse
Thanks for this Link.
Hey Guys,
can somebody upload a full-zip from Honor FRD-AL10.
I damaged my micro-SD and lost all my backups.
Actually I am on FRD-AL10C00B135.
I know there is B136 available, but I don't get it offer.
Also I found out, other things are not working well.
I would like to do a full reset, which won't work via erecovery.
Thanks a lot for help!
[email protected] said:
Hey Guys,
can somebody upload a full-zip from Honor FRD-AL10.
I damaged my micro-SD and lost all my backups.
Actually I am on FRD-AL10C00B135.
I know there is B136 available, but I don't get it offer.
Also I found out, other things are not working well.
I would like to do a full reset, which won't work via erecovery.
Thanks a lot for help!
Click to expand...
Click to collapse
http://pan.baidu.com/share/home?uk=403023305#category/type=0
Sent from my HUAWEI VIE-L29 using XDA Labs
Baidu is full of bloatware and b*s, I have uploaded this file to Mega, hope this is the one you are looking for.
FRD-AL10_C00B135_Firmware_China_Nonspecific_Android 6.0_EMUI 4.1_05013LBP.zip
https://mega.nz/#!ZgU22BYa!FP8UYXghy0dXxOYFeSf4BKdlF5_8AbVMKQ0ONkV5VpQ
jerryhou85 said:
Baidu is full of bloatware and b*s, I have uploaded this file to Mega, hope this is the one you are looking for.
FRD-AL10_C00B135_Firmware_China_Nonspecific_Android 6.0_EMUI 4.1_05013LBP.zip
https://mega.nz/#!ZgU22BYa!FP8UYXghy0dXxOYFeSf4BKdlF5_8AbVMKQ0ONkV5VpQ
Click to expand...
Click to collapse
Many thanks.
This helped me!
Baidu die Not Start my download, yesterday.
[email protected] said:
Many thanks.
This helped me!
Baidu die Not Start my download, yesterday.
Click to expand...
Click to collapse
Baidu is notorious for its download software for big files. If you have problems with that, you can install Firefox and a plugin called User Agent Switch, switch your Firefox user agent to IE3.0 and visit baidu again, then you can use download software, like IDM to download big files freely, without its b*s download manager...
jerryhou85 said:
Baidu is full of bloatware and b*s, I have uploaded this file to Mega, hope this is the one you are looking for.
FRD-AL10_C00B135_Firmware_China_Nonspecific_Android 6.0_EMUI 4.1_05013LBP.zip
https://mega.nz/#!ZgU22BYa!FP8UYXghy0dXxOYFeSf4BKdlF5_8AbVMKQ0ONkV5VpQ
Click to expand...
Click to collapse
Hi,
I am not a dev and my knowledge on flashing and rooting is only from reading posts. Can I ask for a little advice and maybe instructions? Is it possible the rom from link can help with my situation described below?
I bought honor 8 frd al10 from china. The sim doesn't initiate. I firstly loaded android wear from play store to pair with my Huawei Watch. A message popped up saying 'this phone was flashed with unsupported config for companion. you must reflash it as either signed/user or unsigned/userdebug'. I tried to get help from seller but that's no use and they referred me to xda. They say my rom is EU. In the settings, the build is FRD-C900B120. IMEI and MEID are showing as unknown. There is no Baseband version showing. I am not an expert but I know this ain't right. After watching some of the videos, I used ADB to get to fastboot. It says device unlocked. This is where i get stuck and don't know what else to do. I simply want this phone to work as it is intended to. Help, please.
Edit: I forgot to add that reset to factory settings does not work. goes to 13% and says failed.
Also, when I type in a code in dialler to get product ID to get bootloader unlock code from Huawei, nothing happens so I am stuck if the bootloader is not unlocked.
There is no OEM unlock option in the dev options.
ptwarecki said:
Hi,
I am not a dev and my knowledge on flashing and rooting is only from reading posts. Can I ask for a little advice and maybe instructions? Is it possible the rom from link can help with my situation described below?
I bought honor 8 frd al10 from china. The sim doesn't initiate. I firstly loaded android wear from play store to pair with my Huawei Watch. A message popped up saying 'this phone was flashed with unsupported config for companion. you must reflash it as either signed/user or unsigned/userdebug'. I tried to get help from seller but that's no use and they referred me to xda. They say my rom is EU. In the settings, the build is FRD-C900B120. IMEI and MEID are showing as unknown. There is no Baseband version showing. I am not an expert but I know this ain't right. After watching some of the videos, I used ADB to get to fastboot. It says device unlocked. This is where i get stuck and don't know what else to do. I simply want this phone to work as it is intended to. Help, please.
Edit: I forgot to add that reset to factory settings does not work. goes to 13% and says failed.
Also, when I type in a code in dialler to get product ID to get bootloader unlock code from Huawei, nothing happens so I am stuck if the bootloader is not unlocked.
There is no OEM unlock option in the dev options.
Click to expand...
Click to collapse
It looks like your phone and your ROM are in some twisted status: they are not match.
If you really use AL10 from China, there is a method to fully restore your phone to original status (AL10 original ROM). But I have to remind you the risk first, backup all your contacts to PC/GoogleContacts/Exchange before you proceed.
If you are ready, go to this post below, follow the instructions on 2nd post.
http://forum.xda-developers.com/honor-8/help/honor-8-rooted-twrp-modaco-rom-unable-t3462039
1. Download AL10 stock rom from my Mega link.
2. Extract necessary files using method above.
3. Follow the rest of instructions.
Now you fully go back to Stock AL10 phone as when it was sold in China and you can start to work from there.
If you don't like China stock ROM, what you can do is Debrand/Rebrand your phone which means, in simple, you change some parameters in your phone, to let your phone and ROM thinks it is from some other region, like EU/ME.
You can find details about Debrand/Rebrand method and video guide in following 2 posts:
http://forum.xda-developers.com/honor-8/development/tool-srk-tool-huawei-bootloader-root-t3470823
http://forum.xda-developers.com/honor-8/how-to/vdo-guide-unlock-bootloader-twrp-root-t3472584
jerryhou85 said:
It looks like your phone and your ROM are in some twisted status: they are not match.
If you really use AL10 from China, there is a method to fully restore your phone to original status (AL10 original ROM). But I have to remind you the risk first, backup all your contacts to PC/GoogleContacts/Exchange before you proceed.
If you are ready, go to this post below, follow the instructions on 2nd post.
http://forum.xda-developers.com/honor-8/help/honor-8-rooted-twrp-modaco-rom-unable-t3462039
1. Download AL10 stock rom from my Mega link.
2. Extract necessary files using method above.
3. Follow the rest of instructions.
Now you fully go back to Stock AL10 phone as when it was sold in China and you can start to work from there.
If you don't like China stock ROM, what you can do is Debrand/Rebrand your phone which means, in simple, you change some parameters in your phone, to let your phone and ROM thinks it is from some other region, like EU/ME.
You can find details about Debrand/Rebrand method and video guide in following 2 posts:
http://forum.xda-developers.com/honor-8/development/tool-srk-tool-huawei-bootloader-root-t3470823
http://forum.xda-developers.com/honor-8/how-to/vdo-guide-unlock-bootloader-twrp-root-t3472584
Click to expand...
Click to collapse
Wow. First of all, thank you kindly. Looks like a load of work. I will try it and I really appreciate your help and your time.
The device is AL10 as per box/back of the device itself. There is nothing on this phone I would care to loose. Its like this straight out of the box. I don't mind what software I am using as long as I can make calls, use internet, pair my watch, download apps from play store (i understand this may be the issue with Chinese rom). I think what seller was intending to do is the debranding to make it EU.
If you don't mind, I will contact you (quote) if I encounter issues on the way.
ptwarecki said:
Wow. First of all, thank you kindly. Looks like a load of work. I will try it and I really appreciate your help and your time.
The device is AL10 as per box/back of the device itself. There is nothing on this phone I would care to loose. Its like this straight out of the box. I don't mind what software I am using as long as I can make calls, use internet, pair my watch, download apps from play store (i understand this may be the issue with Chinese rom). I think what seller was intending to do is the debranding to make it EU.
If you don't mind, I will contact you (quote) if I encounter issues on the way.
Click to expand...
Click to collapse
Most HUAWEI's phones come with Google Play Services installed, what you need is Google Play Store, if I didn't remember it wrong.
From what I read, a proper debrand should never put your phone in a mess up status, but I haven't done that myself. If you can take time, maybe can study that SRK tool and debrand it yourself. Anyway, now you know you will have the final restore weapon.
jerryhou85 said:
It looks like your phone and your ROM are in some twisted status: they are not match.
If you really use AL10 from China, there is a method to fully restore your phone to original status (AL10 original ROM). But I have to remind you the risk first, backup all your contacts to PC/GoogleContacts/Exchange before you proceed.
If you are ready, go to this post below, follow the instructions on 2nd post.
http://forum.xda-developers.com/honor-8/help/honor-8-rooted-twrp-modaco-rom-unable-t3462039
1. Download AL10 stock rom from my Mega link.
2. Extract necessary files using method above.
3. Follow the rest of instructions.
Now you fully go back to Stock AL10 phone as when it was sold in China and you can start to work from there.
If you don't like China stock ROM, what you can do is Debrand/Rebrand your phone which means, in simple, you change some parameters in your phone, to let your phone and ROM thinks it is from some other region, like EU/ME.
You can find details about Debrand/Rebrand method and video guide in following 2 posts:
http://forum.xda-developers.com/honor-8/development/tool-srk-tool-huawei-bootloader-root-t3470823
http://forum.xda-developers.com/honor-8/how-to/vdo-guide-unlock-bootloader-twrp-root-t3472584
Click to expand...
Click to collapse
I am either doin something wrong or this is not fixable.
I've tried and force update by putting update.app into dload on internal storage on phone. updating stopped after 3 % failed and asked to reboot.
I've tried reboot in bootloader and in adb typed 'fastboot flash recovery recovery.img' which i first extracted from update.app. I get: sending recovery OKAY, writing recovery FAILED <remote: command not allowed>
ptwarecki said:
I am either doin something wrong or this is not fixable.
I've tried and force update by putting update.app into dload on internal storage on phone. updating stopped after 3 % failed and asked to reboot.
I've tried reboot in bootloader and in adb typed 'fastboot flash recovery recovery.img' which i first extracted from update.app. I get: sending recovery OKAY, writing recovery FAILED <remote: command not allowed>
Click to expand...
Click to collapse
It feels like your phone is not properly unlocked or somehow relocked, maybe you should try to unlock your phone again.
Here is the post for your reference:
http://forum.xda-developers.com/honor-8/how-to/guide-unlock-bootloader-tested-root-t3443946
You may have troubles in finding these in your phone according to your previous post, try the code below.
1. Your phone serial number (this can be found in Settings -> About -> Status)
open dial pad and enter *#*#2846579#*#*, should be some options called "board basic info", and then "others" (I translate from Chinese website, maybe not accurate)
Click to expand...
Click to collapse
2. Your phone IMEI1 (this can be found in Settings -> About -> Status)
*#06#, if you have dual sim, key in main IMEI/MEID
Click to expand...
Click to collapse
3. Your phone product ID (to find this, open the dialler and enter *#*#1357946#*#*)
jerryhou85 said:
It feels like your phone is not properly unlocked or somehow relocked, maybe you should try to unlock your phone again.
Here is the post for your reference:
http://forum.xda-developers.com/honor-8/how-to/guide-unlock-bootloader-tested-root-t3443946
You may have troubles in finding these in your phone according to your previous post, try the code below.
1. Your phone serial number (this can be found in Settings -> About -> Status)
2. Your phone IMEI1 (this can be found in Settings -> About -> Status)
3. Your phone product ID (to find this, open the dialler and enter *#*#1357946#*#*)
Click to expand...
Click to collapse
Thank you again.
The last is not possible as it returns nothing at all. I'll attempt Huawei live chat support on Monday in hope they can help with unlock code.
First two are printed on the box and the back of phone. There is also a sticker on the back of it with Chinese writing and some combination of letters and numbers. I doubt they are the product ID.
ptwarecki said:
Thank you again.
The last is not possible as it returns nothing at all. I'll attempt Huawei live chat support on Monday in hope they can help with unlock code.
First two are printed on the box and the back of phone. There is also a sticker on the back of it with Chinese writing and some combination of letters and numbers. I doubt they are the product ID.
Click to expand...
Click to collapse
If you can take a picture of them and post it here, maybe I can help, since I'm Chinese.
the best thing to do is getting a someone backup without efs and restore . ( just rename one folder and replace phone serial no .
Romiui said:
the best thing to do is getting a someone backup without efs and restore . ( just rename one folder and replace phone serial no .
Click to expand...
Click to collapse
Hi,
Thank you, although as previously, my knowledge is basic, practice even less. If you are able to instruct, I will give it a try.
jerryhou85 said:
If you can take a picture of them and post it here, maybe I can help, since I'm Chinese.
Click to expand...
Click to collapse
That's the box and back. I also added the message from launching android wear and settings screen
ptwarecki said:
That's the box and back. I also added the message from launching android wear and settings screen
Click to expand...
Click to collapse
listen lets fix things one by one !
First Problem is : This phone has been flashed with an unsupported configuration for companion
u should be rooted other wize this cant be fixed .
Install Rootexplorer.apk
navigate to system / build prop . open it with text editor and change this line
ro.build.type=userdebug
to
ro.build.type=user
Save and restart . this issue will go .
if u still need more things to do inform me .
Romiui said:
listen lets fix things one by one !
First Problem is : This phone has been flashed with an unsupported configuration for companion
u should be rooted other wize this cant be fixed .
Install Rootexplorer.apk
navigate to system / build prop . open it with text editor and change this line
ro.build.type=userdebug
to
ro.build.type=user
Save and restart . this issue will go .
if u still need more things to do inform me .
Click to expand...
Click to collapse
I also have a china version of a 128GB FRD AL10 its all working fine but i would like to go to a europe ROM if i can? the seller said Huawei told him if he flashed the device it would break and not work with an EU ROM? i cant set encryption and this is an issue for me as i need it for my work email to work. i also have quite a lot of Chinese text still on some areas, any help greatly appreciated
hi, you can install a European rom instead of the Chinese version in the FRD-AL10? Best regards
Hey, got the same question as albertazzi65 and cwpaters, can I install another ROM on the Al10? And will that enable another bands fot lte?
I recently purchased my Huawei 8 FRD-AL10 on Gearbest and it came with nougat installed with all languages available. Firmware seemed to be very clean, no chinese applications, only some games that I easily unninstalled.
I used the phone for a few days until an update appeared on my phone. I don't recall the exact name of the update, other than it required a 2.41 GB download. The update was left to run on its own, with plenty of battery still left on the phone.
When I came back to check the phone it was sitting on Huawei eRecovery. Rebooted the phone but it always seems to get back to eRecovery no matter what I do.
If i restart the phone by pressing POWER and VOL + and choose the option to recover to factory defaults, it will do its thing all the way to 100%. Once I restart the phone it will always go back to eRecovery.
I reached Huawei by phone and they claim the support is out of coverage as the phone is designed for the chinese market.
Is there a way to recover the phone?
I loaded the stock android 6 rom marshmallow for FRD-AL10 available on the forum onto an SD card.
Inserted the SD card on the phone and pressed both volume (VOL + and VOL-) and POWER buttons, to force the upgrade. It then eventually fails with the following error message "Software install failed! Incompatibility with current version. Please download the correct update package!"
Removed the SD card and booted the phone and connected the usb cable and a prompt came up to install a device named HUAWEI L19.
How can this be? Why is my phone being detected as a FRD-L19?
htctouch2PT said:
I loaded the stock android 6 rom marshmallow for FRD-AL10 available on the forum onto an SD card.
Inserted the SD card on the phone and pressed both volume (VOL + and VOL-) and POWER buttons, to force the upgrade. It then eventually fails with the following error message "Software install failed! Incompatibility with current version. Please download the correct update package!"
Removed the SD card and booted the phone and connected the usb cable and a prompt came up to install a device named HUAWEI L19.
How can this be? Why is my phone being detected as a FRD-L19?
Click to expand...
Click to collapse
I think you purchased a Chinese variant withUS firmware, that's what I can conclude from what you say
htctouch2PT said:
I recently purchased my Huawei 8 FRD-AL10 on Gearbest and it came with nougat installed with all languages available. Firmware seemed to be very clean, no chinese applications, only some games that I easily unninstalled.
I used the phone for a few days until an update appeared on my phone. I don't recall the exact name of the update, other than it required a 2.41 GB download. The update was left to run on its own, with plenty of battery still left on the phone.
When I came back to check the phone it was sitting on Huawei eRecovery. Rebooted the phone but it always seems to get back to eRecovery no matter what I do.
If i restart the phone by pressing POWER and VOL + and choose the option to recover to factory defaults, it will do its thing all the way to 100%. Once I restart the phone it will always go back to eRecovery.
I reached Huawei by phone and they claim the support is out of coverage as the phone is designed for the chinese market.
Is there a way to recover the phone?
Click to expand...
Click to collapse
My friend has the same exact problem that you are writing here about. Could you send me the link you have to android 6.0 you found for the FRD-AL10. I will search around and get back to you.
If it's as I think it is, you need to rebrand your phone to AL10 or use MM of L19
Rommco05 said:
Hi, I'm not sure about waht u write. So, your bootlader was locked or no? You already install firmware? Because is better to finding fw on original/Honor source. Can u post a link from whitch u download firmware? Here is many ways but waht is your issue, phone was renamed to FRD-L19...?
Click to expand...
Click to collapse
To make it simple. Long story short, bought phone from gearbest, you can check the details here. Phone is an FRD-AL10 intended for chinese market and officially comes with chinese/english, but as you can see on gearbest its "unlocked for european use" and they upgraded to nougat added extra languages to the phone before they shipped it to me . They unlocked the phone and debranded it to its european counterpart (honor 8 FRD-L19) which has very similar hardware.
Phone arrived to me with broken seal, and sure enough it had all the languages and emui 5.0 (which is not stock version) installed on it.
In regards to the stock firmware for AL10 I was able to find it here
PalakMi said:
If it's as I think it is, you need to rebrand your phone to AL10 or use MM of L19
Click to expand...
Click to collapse
That makes sense. If I load the AL10 firmware it show an error message because the info on the phone is for model L19.
Any guides on how to do it? It might be also useful for other users in the same situation as me.
PalakMi said:
I think you purchased a Chinese variant withUS firmware, that's what I can conclude from what you say
Click to expand...
Click to collapse
FRD-L19 its the european version of Honor 8.
FRD-AL00 >>> China version (?) (32 GB)
FRD-AL10 >>> China version with 4GB Ram + 64 GB Rom
FRD-AL09 >>> EU version 32 GB
FRD-AL19 >>> EU version 64 GB
FRD-AL04 >>> US version 32 GB
FRD-AL14 >>> US version 64 GB
Please check this thread for details
L04 L14 are for US
L09 L19 are for EU, that's what I know
PalakMi said:
L04 L14 are for US
L09 L19 are for EU, that's what I know
Click to expand...
Click to collapse
From the info I found on the other threads, you are correct. There is a thread here that explains the different versions.
FRD-AL00 >>> China version (?) (32 GB)
FRD-AL10 >>> China version with 4GB Ram + 64 GB Rom
FRD-AL09 >>> EU version 32 GB
FRD-AL19 >>> EU version 64 GB
FRD-AL04 >>> US version 32 GB
FRD-AL14 >>> US version 64 GB
Rommco05 said:
So if I good understand your phone arrives to u opened? U rebrand phone or somebody other and now u have FRD-L19 firmware?
Click to expand...
Click to collapse
The box came with broken seal, that's correct. When I first turned on the phone for initial setup I noticed that it included ALL languages available but the phone should come stock with English and Chinese ONLY.
It came with emui 5 (android 7) installed BUT the latest stock official rom for this model (AL10) is emui 4 (android 6). Only european models have emui 5 available.
So, to my understanding, the phone did not come stock from factory with nougat, they changed it to make it "european" before sending it to me. This explains why the box seal was broken. Please check gearbest listing details for my phone here.
They should be ashamed from their selves
PalakMi said:
They should be ashamed from their selves
Click to expand...
Click to collapse
They are not, unfortunately! I have a ticket raised with them and they are denying the whole thing even when I told them straight that the stock emui 4 (android 6) that comes factory stock with this model (FRD-AL10 chinese model) does not have all languages as they advertise.on their site. Only non-chinese versions of honor 8 do come with all languages and emui 5.
Also they are avoiding answer the question on how emui 5 came installed on the phone when the listing says emui 4.
Ah, I am shocked right now
Anyone else that might bought the phone on gearbest that would like to share their story and how you have overcome the issue?
htctouch2PT said:
I recently purchased my Huawei 8 FRD-AL10 on Gearbest and it came with nougat installed with all languages available. Firmware seemed to be very clean, no chinese applications, only some games that I easily unninstalled.
I used the phone for a few days until an update appeared on my phone. I don't recall the exact name of the update, other than it required a 2.41 GB download. The update was left to run on its own, with plenty of battery still left on the phone.
When I came back to check the phone it was sitting on Huawei eRecovery. Rebooted the phone but it always seems to get back to eRecovery no matter what I do.
If i restart the phone by pressing POWER and VOL + and choose the option to recover to factory defaults, it will do its thing all the way to 100%. Once I restart the phone it will always go back to eRecovery.
I reached Huawei by phone and they claim the support is out of coverage as the phone is designed for the chinese market.
Is there a way to recover the phone?
Click to expand...
Click to collapse
Hi htctouch , we can fix the phone. I can help u here even change to different country version . Can i know which country u are from ? And which model do u wish to the change the device? This way u can even get much support from the same country u live
gopinaidu77 said:
Hi htctouch , we can fix the phone. I can help u here even change to different country version . Can i know which country u are from ? And which model do u wish to the change the device? This way u can even get much support from the same country u live
Click to expand...
Click to collapse
Thanks mate! I sent you pm.
Rommco05 said:
Im shocked too. I know about shop where presale returned phones, but 1. with original firmware and is BIG info about that and MUCH better price!! U can send phone back and take back money?
Click to expand...
Click to collapse
I have a ticket raised with gearbest and they are denying the fact that they sold me a phone with broken seal and emui 5, so how can I trust them? Since the phone now only boots to eRecovery I have no possible way to prove that the phone has emui 5.
I am afraid that if i ship it back to them, through their service, they will come up with an excuse, that I broke the phone in the first place, since they already have the phone and my money on their side. The real problem is that I have now trust faith on their service!
htctouch2PT said:
I have a ticket raised with gearbest and they are denying the fact that they sold me a phone with broken seal and emui 5, so how can I trust them? Since the phone now only boots to eRecovery I have no possible way to prove that the phone has emui 5.
I am afraid that if i ship it back to them, through their service, they will come up with an excuse, that I broke the phone in the first place, since they already have the phone and my money on their side. The real problem is that I have now trust faith on their service!
Click to expand...
Click to collapse
Forgot about them bro . Am ready to help u now , kindly make a thread and mention me in ur post. Only the issue and solutions should be there. No more third discussions crap:highfive::victory:
htctouch2PT said:
I recently purchased my Huawei 8 FRD-AL10 on Gearbest and it came with nougat installed with all languages available. Firmware seemed to be very clean, no chinese applications, only some games that I easily unninstalled.
I used the phone for a few days until an update appeared on my phone. I don't recall the exact name of the update, other than it required a 2.41 GB download. The update was left to run on its own, with plenty of battery still left on the phone.
When I came back to check the phone it was sitting on Huawei eRecovery. Rebooted the phone but it always seems to get back to eRecovery no matter what I do.
If i restart the phone by pressing POWER and VOL + and choose the option to recover to factory defaults, it will do its thing all the way to 100%. Once I restart the phone it will always go back to eRecovery.
I reached Huawei by phone and they claim the support is out of coverage as the phone is designed for the chinese market.
Is there a way to recover the phone?
Click to expand...
Click to collapse
This is what worked for me:
I could not access my phone or even boot into Android to get the Product ID to get the UNlock code for the bootloader etc.
1. Initially my phone was in a boot-loop where it stops at the Huawei eRecovery screen and would not download or update via WiFi.
2. So the 1st step was to download a rollback package for my specific model - FRD-AL10. Then I used the "dload" method (SD Card > "dload" folder, Pwr+Vol UP+ Vol Down) to apply the rollback from whatever it was to FRD-AL10...B135. Succeeded perfectly.
3. Then I downloaded the stock firmware for FRD-AL10, Chinese model, non-specific and again used used the "dload" method to flash the stock firmware to the phone. Succeeded perfectly.
4. The phone rebooted to a 'out-of-the-box' first start-up screen prompting me to select the the Region. Thereafter the Language, WiFi, Agreement, etc and then started looping again to where it went back to the "Selection" screens > Region, Language, WiFi, Agreement, etc. > loop again back to Region, Language, etc.
5. I flashed the firmware again using the "dload" method with the same result.
Note: All other posts suggested I had to 'unlock' the bootloader, root the phone, etc. Unfortunately I did not have access to Android on the phone to get the Product ID, to get the UNlock code, etc. This is where I got stuck. I used different tools, but none would work as the bootloader / phone was LOCKED & the phone UNrooted, FRP was locked.
6. Then I used "Huawei DC Unlocker". I had to buy credits first - 15 Euros. Then used "Huawei DC Unlocker" to essentially "UNLOCK" the phone, it did not "UNLOCK" the bootloader, but it did something to the "FRP" locked issue.
7. I restarted the phone in "SAFE" mode. I was again presented with the "Selection" screens > Region, Language, etc, BUT this time the phone booted into Android.
8. Rebooted the phone in "Normal" mode and it booted into Android. NOW I had access to the dial-pad and could now get access to "Developer" options like USB debugging, get the Product ID of the phone to get the UNLOCK code from Huawei, etc.
9. Once I had all the information I needed, I then 'unlocked' the bootloader by following the instructions from Huawei's website using "fastboot.exe" etc.
10. I then followed 'debranding' instructions from posts elsewhere on XDA to convert the phone from FRD-AL10 to FRD-L09/L19 firmware. (https://forum.xda-developers.com/honor-8/help/help-honor-8-chinese-t3489773/page3)
I hope this information will help someone.
hi all!
i have been lurking around XDA for years, and until taday I have always managed to find solutions to probs with my android devices...like I said... until today
Yesterday I have been given a Honor 6 H60-L12 device stuck in bootloop.
I only have been told that it has failed and update from emui 3.1 to emui 4, "stuck at 5%" (on 3 button flash i suppose)
I do not have any other information.
I can access recovery and bootloader.
I tried to flash a EMUI 3.0 on 3button flash, but it doesn't even access the 3B update interface, while it does access it (screen with a red exclamation mark) if no microsd is in use
Bootloader is locked and i obviously can't access the system to retrieve the codes necessary to request an unlock password.
My question to Honor 6 gurus here : is the phone gone for good ?!
If you have the box now, it can have the necessary infos you need
aretheia said:
hi all!
i have been lurking around XDA for years, and until taday I have always managed to find solutions to probs with my android devices...like I said... until today
Yesterday I have been given a Honor 6 H60-L12 device stuck in bootloop.
I only have been told that it has failed and update from emui 3.1 to emui 4, "stuck at 5%" (on 3 button flash i suppose)
I do not have any other information.
I can access recovery and bootloader.
I tried to flash a EMUI 3.0 on 3button flash, but it doesn't even access the 3B update interface, while it does access it (screen with a red exclamation mark) if no microsd is in use
Bootloader is locked and i obviously can't access the system to retrieve the codes necessary to request an unlock password.
My question to Honor 6 gurus here : is the phone gone for good ?!
Click to expand...
Click to collapse
not quite..
there can be 3 possible scenes
1. you can find all the info needed for requesting unlock code
or you can use an app for pc (something called DC unlocker) which can unlock your phone without unlock code
2.try with another sd card (assuming that somehow sdcard has formatted and could not be used again for the purpose) , I know, sounds silly, but giving a try doesn't cost you anything
3. I think, during the update process, phone has copied the information from emui 4, and somehow aborted the installation, (most probably due to a faulty download), so phone recognizes itself as a marshmallow bootloader, so it might be wise to first flash a rollback package to emui 3 and then flash emui3 (freshly downloaded is recomemded)
or
you can try flash emui4 again, newly downloaded and extracted to any other sd card
if these three cant help it, then its the service center
and even that cannot help it
PHONE IS GONE FOR GOOD
HOPE I MADE SOME SENSE :fingers-crossed:, ALL THE BEST :good:.. PING ME HERE IF YOU HAVE ANY DOUBTS, first option has the highest success rate
thilak devraj said:
not quite..
there can be 3 possible scenes
1. you can find all the info needed for requesting unlock code
or you can use an app for pc (something called DC unlocker) which can unlock your phone without unlock code
2.try with another sd card (assuming that somehow sdcard has formatted and could not be used again for the purpose) , I know, sounds silly, but giving a try doesn't cost you anything
3. I think, during the update process, phone has copied the information from emui 4, and somehow aborted the installation, (most probably due to a faulty download), so phone recognizes itself as a marshmallow bootloader, so it might be wise to first flash a rollback package to emui 3 and then flash emui3 (freshly downloaded is recomemded)
or
you can try flash emui4 again, newly downloaded and extracted to any other sd card
if these three cant help it, then its the service center
and even that cannot help it
PHONE IS GONE FOR GOOD
HOPE I MADE SOME SENSE :fingers-crossed:, ALL THE BEST :good:.. PING ME HERE IF YOU HAVE ANY DOUBTS, first option has the highest success rate
Click to expand...
Click to collapse
thank you very much thilak for you suggestions, i was going to pay the 4 euros needed to unlock using DC unlocker, when i tried, one last time, using a different version of the emui 3.1: same name of the pevious one (H60_EMUI3.1_Android5.1_6.1.1) but this one was almost 2 Gb while the other one was like 1.2 Gb... I installed it with the 3 buttons reset and it worked like a charm!
aretheia said:
thank you very much thilak for you suggestions, i was going to pay the 4 euros needed to unlock using DC unlocker, when i tried, one last time, using a different version of the emui 3.1: same name of the pevious one (H60_EMUI3.1_Android5.1_6.1.1) but this one was almost 2 Gb while the other one was like 1.2 Gb... I installed it with the 3 buttons reset and it worked like a charm!
Click to expand...
Click to collapse
glad that it worked, and I'm happy to help
Dunno if this a taboo subject but I have a locked Huawei P Smart Pro 2020 version (no dedicated forum?). It's a work phone, guy got fired and left phone locked and we want to give it to another employee, so no funny business. It's had hard reset done on it but the FRP has kicked in and is asking for PIN or Google account, both unknown obviously. Is it possible to do a proper factory reset using a PC and/or OTG cable and some software at all, or is it a bin job?
Tried just about every BS method on the web and none have worked!
Re-flash phone's Stock ROM.
I was thinking along those lines. Do I need HiSuite or whatever it's called to do that? Apologies for questions. Only a novice at this but it's the Huawei bit I'm new to really!
Look inside here:
How to Flash Huawei Stock Firmware – All Methods
How to Flash Huawei Stock Firmware – All Methods - Easy Firmware Biggest All Brands Mobile Firmware Provide Find any firmware, ever released by Phone Brands.
easy-firmware.com
Here we go again, sorry!
I've downloaded the firmware and unzipped it and there are now 3 folders named
update_sd_base
update_sd_cust_STK-L21UDV_hw_eea
update_sd_preload_STK-L21UDV_hw_eea_R1
Each of them has an UPDATE.APP file in them. I copied the one from the top folder to the microSD and did the vol up, vol down + power button thing and nuffink the phone just boots normally to the language selection page. Going to the Huawei recovery and trying to update from there just gives an error. Did I copy the wrong file, or should it be all 3? None of the other methods will work due to the phone being locked.
I don't suppose all I need to defeat is the PIN unlock as I could then get into the settings and remove the google account?
If I had any hair I'd have torn it all out by now!
Can't guide you because I never was in need to re-flash a Stock ROM on a Huawei device.
I've probably spent a good 12 hours on it now and no free methods work. The phone insists on being unlocked before reading any files.
As it is not my device I'm throwing in the towel. If it were mine it'd have had a hammer through it by now!