Email related problem - Windows Phone 7 Q&A, Help & Troubleshooting

Whenever I reply an email from my phone. Instead of showing the correct sender's email in a quote, It shows a bunch of code. These code display both on the the phone (sent items) and on Gmail web page.
My question are what is causing the problem and how to solve it?
Thank you very much
Enclosed some desmonstration.

Whoa... I've enver seen that before, sorry.
A few questions that might be relevant:
What language is the phone configured to use?
Is the email being sent directly to your Gmail account, or are you forwarding it from another server (and if so, which)?
Did you configure the Gmail account using the Google account template on the phone, or did you set it up as just an IMAP or POP3 email server?
What OS version is on your phone? (There has been at elast one update regarding original message body handling.)
The phone doesn't usually modify the original message at all (something some people have complained about, actually) so this is really weird. On my Gmail account, I've never seen anything like that.

Thanks for replying
The phone is an HTC Radar with HD2O's Dynamics7 1.21 - build is 8779
Language is en-UK
I'm pretty sure it's not about the ROM because I've encountered this problem on stock Mango ROM.
Mail arrives as usual and I reply by pressing Reply button.
It's a mailbox configured by adding Google Account, not manually configured.
I think the problem is on text encoding but don't know how to solve it yet

Related

[Q] New EMail problem

After searching google and the local forum search I've seen no other instances of this. My apologies if it's been discussed. I'm running Android 2.3.1 with kernel 2.6.35.7-g7f1638a. I'm using the default EMail app to access a private email server. So the inbox loads the 25 most recent messages. So far so good. But when I delete some it then redownloads the older messages and reflags them as new. I'm constantly being told I have new emails because it's flagging old ones as new after it reloads them. I have not seen any option to change the number of emails it loads or anything else that might work around this. Has anyone else noticed similar behavior?
citizenkaine said:
After searching google and the local forum search I've seen no other instances of this. My apologies if it's been discussed. I'm running Android 2.3.1 with kernel 2.6.35.7-g7f1638a. I'm using the default EMail app to access a private email server. So the inbox loads the 25 most recent messages. So far so good. But when I delete some it then redownloads the older messages and reflags them as new. I'm constantly being told I have new emails because it's flagging old ones as new after it reloads them. I have not seen any option to change the number of emails it loads or anything else that might work around this. Has anyone else noticed similar behavior?
Click to expand...
Click to collapse
Could be an email server end problem. Should be set to mark messages retrieved by pop as read. It sounds like it's not, so every time your phone asks for new messages, the server serves them up again.
There might be an advanced setting on the email app's preferences or setup that can address this...look for something about leaving messages on server unread or similar.
I'm not currently using anything but gmail app, so can't double check on my own phone to give you clearer advice.

Highlighted Email Text

I want to report something that I'm not sure is a bug. I guess I just need some advice
When using the AOSP-based Corporate email app, I'm getting unintentionally highlighted text in my messages
Example:
If I open my email app and search for "hello", I see all emails that contain the word "hello". Also, the text within the email "hello" is highlighted in yellow.
If I reply or forward that message, the highlighted text persists which can be seen by all recipients.
I can duplicate it on my friend's stock Galaxy Nexus and on my Galaxy S3. It happens with all AOSP based email apps (4.0+).
The really strange thing is that I can't find anyone online who is reporting the same thing. Any advice is appreciated.
Thanks
No idea but I find AquaMail to be a awesome email client, maybe switch if it meets your requirements?
x714x said:
No idea but I find AquaMail to be a awesome email client, maybe switch if it meets your requirements?
Click to expand...
Click to collapse
It doesn't work for me. I need full Exchange 2010 integration and AquaMail only operates with IMAP / POP enabled. I'm wondering if it is just my Exchange server. I find it hard to believe that no one else has reported this. I'm wondering if maybe this was a "feature" added by Google and I'm just not seeing the value haha
Thanks for your reply

[Q] Email issues

I'm having a couple problems with the email program. First of all the counter (in the folder selection box) that shows how many unread messages I have shows -1 (minus one) instead of 0 when I have no unread messages. It's no big deal but it's a bit annoying. The second problem is that when I get a new message notification and I go check my emails there are no new messages but one or two old messages will briefly appear in the message list for a few seconds then vanish. It gets annoying because it happens each time the program checks my MSN account for new messages. The fix so far is to go into my MSN account via Chrome and delete the offending messages.
Any ideas?
papajani said:
I'm having a couple problems with the email program. First of all the counter (in the folder selection box) that shows how many unread messages I have shows -1 (minus one) instead of 0 when I have no unread messages. It's no big deal but it's a bit annoying. The second problem is that when I get a new message notification and I go check my emails there are no new messages but one or two old messages will briefly appear in the message list for a few seconds then vanish. It gets annoying because it happens each time the program checks my MSN account for new messages. The fix so far is to go into my MSN account via Chrome and delete the offending messages.
Any ideas?
Click to expand...
Click to collapse
gonna need a bit more information before anyone can help.
first, Stock or rooted? IF rooted, what ROM? Stock e-mail, Gmail apk? AND what type of e-mail account are you trying to reach, web-based or exchange?
gotta give info to get info / help around here
:cyclops:
goldsmitht said:
gonna need a bit more information before anyone can help.
first, Stock or rooted? IF rooted, what ROM? Stock e-mail, Gmail apk? AND what type of e-mail account are you trying to reach, web-based or exchange?
gotta give info to get info / help around here
:cyclops:
Click to expand...
Click to collapse
Sorry for the lack of info, thanks for asking...
Stock S3, stock email, POP3 msn.com
Not sure if it's related but counter problem started after installing NOVA launcher. Notification problem started a month after NOVA.

Cannot fix wrong email and resend with gmail app on CM10.1 nightly

So had a very interesting situation... Needed to send an email to [email protected] but was provided the email address as [email protected] (where xx is the 2 letter country code). Naturally, after hitting send, got a bounce back for undeliverable address. Then was told by the recipient that the .xx at the end of the address should not be there.
So I try to recompose but everytime, the gmail app matches to the now remembered "wrong" address and replaces the recipient with this address which naturally fails. For the life of me, I could not figure out how to edit this address before sending since it would rematch back to the broken address after the edit. So it became impossible to now send to this recipient using their correct email address. Well, not impossible but the workaround was fugly.
I am running the latest 10.1 nightly. The fundamental problem seems to be that the contacts app is one created by CM(??) and it lacks the ability to view the "other/not assigned" group which is where this one off recipient address should have been listed so I could delete/edit it.
Of course, it would also have helped if the gmail app tried to be less "intelligent" and stop matching if after the first match, you edit the address or provide a way to edit without matching to previous recipients.
Alas, was quite a frustrating experience for such a simple problem...
FWIW, was talking to someone running stock and their contacts app (ie. the one from Google) had the ability to view the "other/not assigned" group and so it was possible to delete the wrong recipient.
Try logging into the desktop site. Should be an option on there to delete recent email addresses that are not part of your contacts.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Yeah. That's a convoluted workaround. The other option was to forward to one of my yahoo account and forward again from there.
Was hoping there was something I had overlooked but seems like you hose an email address, there is no easy way to correct that and resend in the gmail app if you are on a phone.

Mail app

When i send mail over default mail app receiver see my email not my NAME. Have someone solution for this ?
It's in the email settings app to post your name.
seeker02uk said:
It's in the email settings app to post your name.
Click to expand...
Click to collapse
Yep i set this. But still show my e-mail not my name.
?? Nobody have problem with sending mail over default app ?
I am having the same exact problem! No matter what i set for my display name, it just puts my email address as the name on outgoing messages. Posted the question in the huge "Ask any question" thread, but received no replies. Tried deleting and recreating 3 separate mail accounts, but they all have the same problem. No issues in prior versions of Android on other devices.
Seems odd that this does not appear to be a more common question yet..
-Mike
I used an sqlite database browser and confirmed my desired display name is being saved in the stock email app db, so the program must not even be checking that value.
Cannot find any other reports of this issue online, very odd. Has nobody else noticed this bug yet, or is it somehow only affecting a couple of us?
EDIT: Android bug report filed, please 'star' it to generate some attention: https://code.google.com/p/android/issues/detail?id=63280
-Mike
dejankosi said:
When i send mail over default mail app receiver see my email not my NAME. Have someone solution for this ?
Click to expand...
Click to collapse
This bug is fixed in the Android 4.4.1 update that started rolling out yesterday.
-Mike

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