Galaxy skyrocket 4g/lte connection issues - AT&T Samsung Galaxy S II Skyrocket SGH-I727

My galaxy skyrocket has issues with 4g/lte connections. Certain locations i cannot access internet but can make calls. And at times the 4g/lte logo disappears and reappears after a min or 2. Anyone can
Help me with this. Thanks
Sent from my SAMSUNG-SGH-I727 using XDA App

Are you running a custom ROM? Even if you're not, if you have an LTE plan, then make sure your APN name is set to ltemobile.apn in your mobile network settings, if it is then restore to defaults in your mobile network settings too... see what that does.
M

Yes, i am ruining custom rom. Is the Ltemobile.apn for Rogers? Cause my plan is for AT&T?

Ah sorry bud, yeah that's for Rogers sorry... Just Google AT&T lte apn and you should find the settings pretty easily. Make sure you have the right one set, apart from that maybe restore to default from the menu while in mobile networks?
Sent from my SAMSUNG-SGH-I727 using XDA App

Thanks. i did some research seems that there are more people with the same issue has me. There is a problem with AT&T LTE and so called AT&T is working on it. I think changing the APN settings to other than lte should work.

Same problems with my skyrocket. Ever since LTE came to my area my Skyrocket has slowed down significantly. After doing everything ATT has said to do i was told to go to the nearest service center where they played with the phone for over 2 hours only to tell me that the issue has been escalated to the next level. Its not the phone or sim card but how the account is set up to use LTE. I'm lost in the never ending customer service hell of ATT.

been having with lte network for the last 2 weeks myself. Speedtest shows it's as low as 150kbps download. That's slower than EDGE speed for bleep sake. Spent hours with them on phone and they finally told me they have network problem until the 21st. I don't even know if this is true.

Related

From 4g with full bars to 1x....

I just got my thunderbolt and my 4g keeps dropping.... Is there a problem?
Sent from my ADR6400L using XDA Premium App
Ever since the nationwide outtage a week ago my 4g has been spotty at best.
I have noticed slower 4g speeds on average and it drops alot more as well.
DroidHam said:
I just got my thunderbolt and my 4g keeps dropping.... Is there a problem?
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
yeah, stop dropping it
I had the same problem after spending a weekend in Mexico - they replaced my SIM card at the store and it has worked fine ever sense.
I keep cycling through 3g/1X and the network is constantly unavailable, wtf is going on? Im so disappointed with this phone so far.
I dont know if I need to install a new radio? I installed bamfs remix 1.6 and some lean kernel, did I do something wrong? My Incredible never had these issues
Where do you live? That obviously matters, 4g coverage keeps expanding in Chicagoland area, I get 4g almost everywhere I go.
I live in Akron, I get full 4g bars then it drops to nothing, then 1x, then 3G. its unreal
Did you enter your address in the coverage map? Don't know how big Akron 4g coverage is, but again, I rarely ever lose 4g around Chicago and the burbs.
Unrooted BOLT, same issue with connection
I have been seeing the same about the connectivity being bad. I live in burbs of Philadelphia, only about 20 mins from city so i'm not going to pin it on my location..
So you are rooted? I however am not. Just got the thing and wanted to see how it was for a bit before rooting, but now i'm thinking before i root i better make sure the phone isn't crap or i'm not gonna be able to return it.
Ugh. Let me know if you're going to try and call VZ, HTC, or whatever. PM me if you find anything.
DroidHam said:
I keep cycling through 3g/1X and the network is constantly unavailable, wtf is going on? Im so disappointed with this phone so far.
I dont know if I need to install a new radio? I installed bamfs remix 1.6 and some lean kernel, did I do something wrong? My Incredible never had these issues
Click to expand...
Click to collapse
it's not just the 4 g service I can even keep a 3g signal have the time and I use to have no problems on my incredible
Sent from my ADR6400L using XDA Premium App
DroidHam said:
it's not just the 4 g service I can even keep a 3g signal have the time and I use to have no problems on my incredible
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Cant ***
Sent from my ADR6400L using XDA Premium App
I'm in Wilmington, DE.
Mine is going up and down, as well as getting 3G or just bars in areas that should be 4G.
Another person in the office here, which should be good 4G, also having his phone do the same.
I'm rooted, he is stock.
It happens to me just about anywhere I go lately.
mg00000 said:
I have been seeing the same about the connectivity being bad. I live in burbs of Philadelphia, only about 20 mins from city so i'm not going to pin it on my location..
So you are rooted? I however am not. Just got the thing and wanted to see how it was for a bit before rooting, but now i'm thinking before i root i better make sure the phone isn't crap or i'm not gonna be able to return it.
Ugh. Let me know if you're going to try and call VZ, HTC, or whatever. PM me if you find anything.
Click to expand...
Click to collapse
I don't know where you got that information from but thats false. You can easily return to a complete stock state after rooting if need be.
http://forum.xda-developers.com/showthread.php?t=1009423
mg00000 said:
I have been seeing the same about the connectivity being bad. I live in burbs of Philadelphia, only about 20 mins from city so i'm not going to pin it on my location..
So you are rooted? I however am not. Just got the thing and wanted to see how it was for a bit before rooting, but now i'm thinking before i root i better make sure the phone isn't crap or i'm not gonna be able to return it.
Ugh. Let me know if you're going to try and call VZ, HTC, or whatever. PM me if you find anything.
Click to expand...
Click to collapse
Pretty much from Mid-County to the Lehigh Valley exit is still 3G in most areas but south towards the city and in the Lehigh Valley itself is all LTE. I travel down from Allentown to Philly regularly and I can tell you this from personal experience.
FYI Lehigh Valley LTE is down right now but I just got out of a meeting with Verizon (less than an hour ago) and they supposedly knew there was some maintenance being done in our area (so that may be the reason for the current outage.) If you switch out of LTE Mode to CDMA LTE auto you should pick up 3G (I'd also enable airplane mode and then disable it to pick up a strong 3G for right now.)
Oh and +1 on the rooted/non-rooted thing. You can flash back to non-rooted stock from a rooted state to send it back. Instructions are in the development forum.
Cubs2008 said:
Pretty much from Mid-County to the Lehigh Valley exit is still 3G in most areas but south towards the city and in the Lehigh Valley itself is all LTE. I travel down from Allentown to Philly regularly and I can tell you this from personal experience.
FYI Lehigh Valley LTE is down right now but I just got out of a meeting with Verizon (less than an hour ago) and they supposedly knew there was some maintenance being done in our area (so that may be the reason for the current outage.) If you switch out of LTE Mode to CDMA LTE auto you should pick up 3G (I'd also enable airplane mode and then disable it to pick up a strong 3G for right now.)
Oh and +1 on the rooted/non-rooted thing. You can flash back to non-rooted stock from a rooted state to send it back. Instructions are in the development forum.
Click to expand...
Click to collapse
Hi there, thanks for that info i appreciate it. I seem to be missing where htc allows us to switch btwn the 4g and 3g, i searched for the question but didn't get much results. So i'll my noob question right here. Where is that done?
I see under Settings > Wire & networks > Mobile network settings there is a System select option, for "Change the cdma roaming mode", is this where i'm supposed to be? Roaming doesn't seem to be the area i'd think to have to change this particular thing, but i don't see much else in these menus. Please advise or link a thread that i didn't see in my results.
Verizon has a problem with their new eHRPD network.. which is what the Thunderbolt is on by default.. (this allows for 4G + simultaneous talk and browse on 3G).. However, though 4G works OK, 3G doesn't seem to.
In order to tap into Verizon's original 3G network.. dial ##778# on your phone.. go to edit mode (you'll see pop up after you dial that number)..password is 000000 (6 zeros).. go to modem settings.. Rev.A and eHRPD is probably selected there by default.. choose "Enable" option... which will kick it out of eHRPD and then hit menu.. commit changes.. and the phone will reboot. You'll be on Verizon's original 3G network which will work fine.. but you won't have 4G.
I don't know about you but I still have 4g...
4g
g00s3y said:
I don't know about you but I still have 4g...
Click to expand...
Click to collapse
I knew N.J. was better
Go Giants!!
kriskmk said:
Verizon has a problem with their new eHRPD network.. which is what the Thunderbolt is on by default.. (this allows for 4G + simultaneous talk and browse on 3G).. However, though 4G works OK, 3G doesn't seem to.
In order to tap into Verizon's original 3G network.. dial ##778# on your phone.. go to edit mode (you'll see pop up after you dial that number)..password is 000000 (6 zeros).. go to modem settings.. Rev.A and eHRPD is probably selected there by default.. choose "Enable" option... which will kick it out of eHRPD and then hit menu.. commit changes.. and the phone will reboot. You'll be on Verizon's original 3G network which will work fine.. but you won't have 4G.
Click to expand...
Click to collapse
that defeats the purpose eh? Is this the same thing built into BAMF?
DroidHam said:
that defeats the purpose eh? Is this the same thing built into BAMF?
Click to expand...
Click to collapse
I am not sure.. i don't use BAMF..

Inconsistent LTE network connection?

Ok so I have been using the skyrocket since the released date on Sunday and so far it's the LTE network has been nothing but a joke to me. When LTE picks up, it does run pretty fast at avg 15-20 mps. But the problem is it keeps hanging at not loading and it doesn't appear like it would pick up the HSPA+ speed as promised by AT&T. Spent counterless times with AT&T reps and they are useless. Swapped a brand new skyrocket with a new LTE sim card and still the same problem.
I live in Boston and we do have LTE network. Does anyone else have this problem with their LTE network? Or maybe it's just the Samsung skyrocket problem? I'm thinking of switching to the HTC vivid but I wonder if any Vivid owners are having the same problem too.
It's not the phone. At&t is restricting certain web site, streaming ect. Check your plan. I'm having the same issue pretty much everyone with an unlimited grandfather data plan.
Sent from my SAMSUNG-SGH-I727 using xda premium
Dxtra said:
It's not the phone. At&t is restricting certain web site, streaming ect. Check your plan. I'm having the same issue pretty much everyone with an unlimited grandfather data plan.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
That's not what I'm encountering though. I'm just talking about facebook, espn or their default att/yahoo websites. They are hanging for minutes and wont load at all. I have to restart the phone every single time to get it to work again but it happens again in a few minutes later. It seems like AT&T LTE is not fully deployed yet.
digitalnrg said:
It seems like AT&T LTE is not fully deployed yet.
Click to expand...
Click to collapse
You think?
Other then data cards these are the first phones to use LTE and the first real time, the Network is really going to be tested.
And this is ATT we are talking about. You want a good network switch to the big red.
I am having the same problem. i am in a non LTE area.
is there a way to change the apn so it only uses the HSPA+?
digitalnrg said:
That's not what I'm encountering though. I'm just talking about facebook, espn or their default att/yahoo websites. They are hanging for minutes and wont load at all. I have to restart the phone every single time to get it to work again but it happens again in a few minutes later. It seems like AT&T LTE is not fully deployed yet.
Click to expand...
Click to collapse
I'm having the same problem as well. Certain website, Facebook ect. I notice is not the data speed or so. How is it possible that I could load certain one but not others. If the data is not working nothing would load period. So my guess at&t is restricting us.
Sent from my SAMSUNG-SGH-I727 using xda premium
Dxtra said:
I'm having the same problem as well. Certain website, Facebook ect. I notice is not the data speed or so. How is it possible that I could load certain one but not others. If the data is not working nothing would load period. So my guess at&t is restricting us.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
I agree.
I am having the same problem.
-AG
Wasn't the whole point of 3.5G to ease the drop off from LTE when you're not in a coverage area? Instead the drop off is from LTE to no connection at all. Well played at&t.
I don't think I've seen my SR try and use 3.5G yet. It just sits there trying to load over LTE forever.
I don't think is LTE related. I'm having the same issue on HSPA+
Sent from my SAMSUNG-SGH-I727 using xda premium
Dxtra said:
I don't think is LTE related. I'm having the same issue on HSPA+
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
NOPE.
def helped me with changing to a HSPA apn
djarpit said:
NOPE.
def helped me with changing to a HSPA apn
Click to expand...
Click to collapse
Which apn did you use? Is it for 3G or 3.5G?
slic33 said:
Which apn did you use? Is it for 3G or 3.5G?
Click to expand...
Click to collapse
this is what i used
Under you Access Point Settings click on each APN you already have then in the menu, delete them.
Next create a new APN:
Menu Key, New APN.
Name : AT&T HSPA+
Important step: tap APN and enter exactly : phone
That's it! It's literally just "phone", not kidding. Leave everything else blank including Username and Password!
Scroll down to APN Type, Select Internet only
Hit the Menu Key, and hit SAVE
Your will return to APN settings, go to the APN you just created called AT&T HSPA+, tap the dot next to the APN and make sure it turns green!
Now for the MMS settings
Step 2 : MMS Settings
At the APN settings hit the menu key again and create a new APN, call it MMS
Under APN again just type : phone
go down to MMSC and fill the fields as follows
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC: 310
MNC: 410
APN type: MMS only
Now again hit the menu key and save. This will be your default MMS setting and you will not need to select it.
Once your back at the APN menu with the fields you just created, make sure AT&T HSPA+ still has a green got by it.
Now hit the home key, then turn your phone off and back on.
Click to expand...
Click to collapse
Inconsistent results in the Boston area. At home in NH on regular 4G I can surf the web, go anywhere, do anything without problems. When I'm in Boston on the LTE network during work hours it's really hit or miss as to whether or not I can reach any website. Speedtest.net says there's a "network connection error. "And when I do, it's slow....4-5 Mbps download as opposed to 17-23 Mbps I was getting 2 days ago.
Yeah it's clearly AT&T LTE in certain areas are not fully deployed yet. I live literally minutes from downtown Boston so this is a shame on AT&T. They should fix the "hanging on LTE" problem, instead switch it back to HSPA+ like they advertise.
Obviously I can just change the network to HSPA+ only and problem solved, but it defeats the purpose of having LTE network.
digitalnrg said:
Yeah it's clearly AT&T LTE in certain areas are not fully deployed yet. I live literally minutes from downtown Boston so this is a shame on AT&T. They should fix the "hanging on LTE" problem, instead switch it back to HSPA+ like they advertise.
Obviously I can just change the network to HSPA+ only and problem solved, but it defeats the purpose of having LTE network.
Click to expand...
Click to collapse
As I said a thousand time apparently no ones read. Is not just an LTE issue. I having the same issue on a none LTE market.
Sent from my SAMSUNG-SGH-I727 using xda premium
Dxtra said:
As I said a thousand time apparently no ones read. Is not just an LTE issue. I having the same issue on a none LTE market.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
That's weird. I was using HSPA+ for last few months with Atrix, LG Thrill without any data network hanging problem. I'm giving up on AT&T. I would jump ship to big red if I didn't have 5 lines already
djarpit said:
this is what i used
Click to expand...
Click to collapse
Thanks.
It's sad that we're reduced to manually switching from LTE to H+
Anyone feel like making a widget that will change the apn settings for us automagically? That way we can switch back and forth quickly
digitalnrg said:
That's weird. I was using HSPA+ for last few months with Atrix, LG Thrill without any data network hanging problem. I'm giving up on AT&T. I would jump ship to big red if I didn't have 5 lines already
Click to expand...
Click to collapse
And you'd have a whole new list of complaints.
crawlgsx said:
And you'd have a whole new list of complaints.
Click to expand...
Click to collapse
+1 to that!
I'm having similar issues. Sometimes the data will work, other times it won't. I have contacted AT&T tech support numerous times now, they have a ticket open for me so we will see where it goes.
I have tried the new apn settings, resets, etc but nothing seems to work for me.
I'm in a non-LTE market with grandfathered unl data

[Q] LTE not working on grandfathered ALLTEL plan

I currently have an unlimited data plan called Connect Pack 1 from my Alltel plan that transitioned over onto the Aria that I was given as a replacement for the Moto Q that I was using.
Anyway, when I got the Skyrocket, they tried to make me transition to an ATT data plan, but I wouldn't go for it. I bought the phone outright, expecting to at least get the 3g working, but they said they couldn't.
I used the apn settings from the aria, and I do get 4G but for whatever reason, the
LTE icon isn't showing up in the notification area. I live in Houston, and we are supposedly one of the area's with it.
The settings I used are the wap.cingular settings that I see are listed elsewhere on here. Is there something additional I need to do to get the LTE to work.
Will the phone look like an Aria to ATT or am I going to be getting a notice to upgrade my account shortly?
Thanks
You need an LTE sim and the LTE plan to be able to access the new network. Maybe see if they can change your sim and plan?
Thanks for the prompt reply
I don't want to change the plan. Right now my data plan is cheap, and I want to keep it that way.
If I get a new sim, is there a chance that the LTE will work using the settings listed on wap.cingular? If it does work, how long before you think I would start getting some notices about it from ATT?
I live in Houston too.. and I have unlimited data.. I do get the lte icon beneath the 4G.. but it looses signal when left alone for a while.(sleep). And I have a regular hspa sim card.. I will go to att today and see what I can find out...
Sent from my SAMSUNG-SGH-I727 using XDA App
hope you hear something positive. The Cingular settings give me stable 4G which is actually better than I expected after my discussion with the att store about getting the phone. All they seemed to be interested in was getting me to sign an att 2year contract (haven't been under contract for years) and transition to a limited data plan. Not what I wanted so I just bought the phone off craigslist and entered the apn settings myself.
All I am truly worried about is if they update the data plan themselves if they notice the 4G phone on a 3G plan. I'm hoping since my original phone and the skyrocket are both android it won't raise any flags. I would love LTE but I am pretty happy with hspa+ for now.
Sent from my SAMSUNG-SGH-I727 using XDA App
I also am a former alltel customer and was moved to an aria. It recently broke and I got a skyrocket whick is great, but I live in Carlsbad NM and don't get lte anyway. So today I'm going to return the skyrocket and switch back to my alltel plan(at&t already said they could dueto buyers remorse). The guys at the local at&t here gave me the same crap about the skyrocket being unusable, which as we all know is bull. I have a galaxy s II gt-I9100 internationalversion on the way. I will also try my apn settings from my aria. Thanks to everyone who actually assists people unlike corporate customer care.
KNON2000 said:
Thanks for the prompt reply
I don't want to change the plan. Right now my data plan is cheap, and I want to keep it that way.
If I get a new sim, is there a chance that the LTE will work using the settings listed on wap.cingular? If it does work, how long before you think I would start getting some notices about it from ATT?
Click to expand...
Click to collapse
LTE uses the new pta APN.
Runs through proxy.mobile.att.net

Straight Talk APN Settings

Is anybody using this phone with Straight Talk? I'm curious if you can get LTE with ST or if it would be limited to HSPA+ ??? I'm assuming you need a special APN for the LTE. Any info would be appreciated, thanks!
im posting from my phone, so i don't knoe what carrier u are using. In any case, the default rom apn settings shoulf work for LTE for both rogers and at&t, but just to confirm use this post
http://forum.xda-developers.com/showthread.php?t=1566820
Lte settings please
I've got a rooted skyrocket and have been given the runaround too many times by AT&T reps. The most recent time was last morning, when I asked for an old iPhone to be unlocked (as per their own statement)
I've decided to get the SAME coverage at half the price ($45).
All I'd like (not really need though), is the APN settings for the LTE network, if they have that, cause I live in an AT&T LTE city
Thanks in advance
No lte on straight talk.only 3g.
Sent from my SAMSUNG-SGH-I727 using xda premium
Any idea what speeds I should expect (I'm in dc if that matters)
sent from my 727
wirelessFREAK said:
Any idea what speeds I should expect (I'm in dc if that matters)
sent from my 727
Click to expand...
Click to collapse
I get 4g connection with2-5 mbps download in atlanta, no lte though.
Sent from my cm_tenderloin using xda premium
RE:
I can get 4G, but not LTE. The settings are :
Name
straight talk
APN
att(dot)mvno
Proxy
proxy(dot)mvno(dot)tracfone(dot)com
Port
80
MMSC
mmsc(dot)cingular(dot)com
MMS Proxy
66.209.11.33
MMS Port
80
Just skip anything not listed.
LTE seems to cause less of a load on their network. I assume so because ATT has a higher limit on LTE, and cause verizon has been giving, grandfathered in, unlimited users, a free LTE phone. Well, those with very high data usage.
This makes me assume that they would want the same for the usage of MVNOs. That would cause them to have a ST LTE option.
These may have been a series of compounded assumptions (which is never a good idea), but i wish someone would look into it
sent from my 727
I have heard that doing the right mix between Straight Talk and AT&T LTE settings it has worked in areas of course where there is LTE but i am not sure if it was using a AT&T sim and registering it to Straight Talk or if it was just use a reg Straight Talk sim. Any ways i have seen people doing it but no one sharing info so i will try and test things as you should and if anyone gets it working pls share as that the purpose of this comunity

[Q] From sprint to AT&T..a little confused.

This Q&A has more to do with the carriers as opposed to the phone. I was with sprint for atleast 8-9 yrs. They recently cancelled my account because of excessive roaming data usage i believe. I miss sprint (unlimited data plans), anyway. I just got the HTC One x and its a great phone, but its not like my previous Evo. Some of the settings I've come to use are gone. Like, does it suppose to be an option to turn the 4g signal off like on the evo or is it just "always on". I dont see any settings for that. Regardless its not an issue since the battery like on the HOX last longer than my evo, but I was just wondering
Another question concerning roaming. Does AT&T allow roaming(stupid question)? My parents stay in the boondocks, and when I visit them, there are times when my phone completely says "No service" I've never seen this before with sprint because the phone would just connect to the Verizon tower(s) nearby. Does at&t allow this? I read in the contract about excessive roaming..but I get great service at my house, just none at theirs. (sprint on the other hand roamed at both places. hence the termination)
Just a couple of carrier related questions i guess because I've only used sprint for the entire span of my cellphone usage, and this is my first time going with a different carrier.
You can't turn LTE off as far as I know, but I think you can turn "4G" somewhere in the setting which will put you on Edge though. Only roaming you need to worry about is if you're leaving the country.
Same as above, you wont be charged for roaming unless going outside of the US. But at&t phones don't roam internationally unless you enable them to through settings, also at&t is a little bit forgiving with roaming I was in US soil in a place with good signal, but my phone decided it wanted to roam an Canada 3g since the area I was in didn't have 3g I ran up $700 bucks in data, it was like two Facebook statuses, lol. But they refunded me since I had agreed to an international data block.
Sent from my HTC One X using xda premium
I too just switched from Sprint and an Evo to AT&T and a HOX. My experience has been different, though. I have family in the sticks and Sprint would always cut out. With AT&T I get consistent coverage and with HSPA+ I am getting data speeds 5x what I got before.
But I too wish I could turn off LTE since there's none here. When the kernel source is released this should become available though on custom roms.
ok i understand now about the 4g..but if at&t allows roaming, why did my phone show "no service" is there an option i need to untick/tick to enable it. Im pretty sure i clicked "data roaming" under network settings.
When I was on the Nitro, *#*#4636#*#* gets you to where you can click "Phone Information" and towards the bottom you can change the network type. From what I remember it does not persist past reboots.
However, when I try it on the AT&T HOX, I can't get the setting to stick, it just immediately switches back to LTE, so there may not be a way for us to set the phone to HSPA+...
Sent from my HTC One X
Calico_NC said:
ok i understand now about the 4g..but if at&t allows roaming, why did my phone show "no service" is there an option i need to untick/tick to enable it. Im pretty sure i clicked "data roaming" under network settings.
Click to expand...
Click to collapse
Because there are no other gsm carriers towers to borrow from either I'd assume.
Sent from my HTC One X using Tapatalk 2
corythug said:
Because there are no other gsm carriers towers to borrow from either I'd assume.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
oh ok. For some reason i thought Verizon used gsm frequencies. ugh that sucks. The only carriers in their neck of the woods is US Cellular and Verizon i believe (27970)
Calico_NC said:
oh ok. For some reason i thought Verizon used gsm frequencies. ugh that sucks. The only carriers in their neck of the woods is US Cellular and Verizon i believe (27970)
Click to expand...
Click to collapse
Yeah, Verizon/Sprint/US Cellular use CDMA. AT&T uses GSM. incompatible technologies so you can't roam, you'll just have no service

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