[Q] WP7 and Audi MMI Bluetooth Issue - Windows Phone 7 Q&A, Help & Troubleshooting

Hello Everyone,
This issue has been bothering me for over a month. I have searched several "MS support forum" threads, XDA Dev threads and multiple Audi forums, but all in vain.
I am not sure if anyone in here has had any issues with the Audi MMI while using a WP7 Handset. I hope that some smart person will have a word of advice for myself. Provided below is the process that I followed for pairing and testing:
1.Cleared all the existing paired devices from the MMI.
2.Cleared all the pairings from the cellphone. (Just to start with a clean slate).
3.Paired cellphone to MMI.
4.Check marked the prompt on cellphone, to Allow MMI to access my phone books and other cellphone data.
5.Call logs and telephone directory is accessible on the MMI.
6.Outgoing Calls from the MMI work without a hitch.
Up to here, everything is good. However, I am unable to answer the call from the car's MMI. If I may paint a scenario:
A call comes in.
The audio system gets paused.
I can hear the call ring, and Caller's ID is displayed in the car.
I click "Answer" from the MMI.
The call gets answered, but the only way to get the audio onto the car's system is to pull over and yank the phone out of your pocket and click the bluetooth button on the call menu.
But 1 in 10 times it would work just by clicking answer from MMI.
I have never had any issues with my Blackberry. Is anyone else aware of a similar issue or a resolution to this?
Thank you very much!
Details:
Cellphone : Nokia Lumia 800
OS Version: 7.10.8107.79
Vehicle: Audi S5
Audi MMI Version: HNav_US_P0110_D1 (Third Generation, HDD based)

is ur phone locked by any chance (I mean have u kept a lock on the screen) if you have than try once after removing the lock

I thought of exact same thing. Tried it both ways, same result.

Stealership!!
Well, took the car to the dealership, to check for any MMI updates that might be available. In the end, the guy said that there are no updates available, and they charged my 90 bucks for the labour . Gotta love Audi. And the car has "New car warranty" till 2015. Glorified car wash.

Related

Kenwood BT-200 Handsfree Kit

I've got a Kenwood BT-200 bluetooth handsfree car kit and have found the following issues with it;
1. Everytime a call is completed, the phone book downloads all over again and takes over 10 minutes, preventing making follow on calls till complete.
2. The received and dialed calls list doesn't work
3. Cannot initiate a call from the head unit unless the phone screen is on (was working perfectly on previous HTC Touch Cruise).
4. Unable to initiate voice dialing on Phone using Microsoft Voice Command whereas with previous HF kits it was as simple as pressing and holding the call button.
Anyone else use the same Touch Pro - BT200 combination? Or experience similar problems with other HF kits?
I have Pioneer BT unit. I can not connect, but I installed Hands-Free Config from JETware Mobile Software and it solved all my problems. There are many setting options which should help you...
Hi Pritman,
I just went through the same thing after upgrading to the Touch Pro from the Dopod 838Pro (Hermes).
There's a firmware update available for the KCA-BT200 which may well fix your issues (certainly did mine).
I created a post about this earlier today (didn't see your post here).
http://forum.xda-developers.com/showthread.php?t=440494
The firmware flash is very easy to do. You will just need a laptop with a bluetooth adaptor.
Codenix.
Kenwood have released another update.
See my other post at http://forum.xda-developers.com/showthread.php?t=440494 for details.
Codenix.
Wow, never thought I would fine anyone else with the combination of Kenwood DNX-7100, KCA-BT200 AND the touch pro. I am having similar issues.
DNX-7100 with BT100 worked fine with touch pro.
"upgraded" to BT200, and I have nothing but headaches.
I have tried two different BT200, and both have been flaky.
I have tried BT200 firmware 1.60 and 1.70, and both have been flaky.
My problem is similar to the ones you folks have been experiencing, mainly it is constantly downloading, and the interface is super sluggish when downloading. I can retrieve a name and phone number from the BT200's memory, but when I call out it will say downloading and do nothing. Sometimes it won't "pair" with the phone automatically unless I manually select my phone from the DNX-7100, and sometimes it will just drop the connection. I used the BT100 for about a year, and it was solid 95% of the time. I am running stock Telus rom, btw. I have also played around with the dip switch on the BT-200. From the shipped manual, DNX-7100 belongs in group F, which is off, off, on for dip switch 1, 2, 3. But when I searched online, some of Kenwood's info listed the DNX-7100 under group G, which has dip switch off, on, off, just to add to the confusion. I have also tried removing the "wireless stereo" profile as well as the "serial port" profile, but that fixed nothing. Lastly, just to kick me when I'm down, when it list the numbers, sometimes it list them as first name, then last name, but sometimes it list it as last name then first. This is super irritating as you can't be sure where anyone is listed ..... so far my experience with the BT200 has been nothing but horrible. I am on the verge of flashing my touch pro to a cooked ROM just to see if it is due to the stock Telus rom's bluetooth (I went back to stock as the juggalo rom I used became corrupt after a few weeks).
So, did you guys finally find a solution that worked 100% of the time?
Idea
Hi Guys, I'm glad there are more people out there with my combination.
Upgrading the BT 200 to 1.70 has improved things significantly but not as good as it would be with another handset like a Nokia N95. The download delay and sluggishness still exist.
I recall when I paired the TP, a notice came up on the TP that the BT 200 is requesting access to the phonebook or contacts and prompted me to allow or deny. I'm wondering what would happen if I deny? I do know that when I first paired the N95 with the older firmware, it wouldn't syncronise the contacts and I had to manually send the contacts to the BT 200. If this can be done with the TP, it may eliminate the constant downloading, perhaps.
Anyone else willing to try this. I may not be able to do this till later this weekend so if any of you do manage to test this before me, please post the results.
Good luck!
If you don't give it access to the phonebook, I suspect it can't download your phonebook automatically, and you would have to manually push the phonebook over, which defeats the purpose of the BT-200, effectively making it a BT-100. After trying a 2nd BT-200 for 3 days, I have given up and chalked up the BT-200 as extremely flaky, and is easily the worst purchase I have ever made as:
1) Half the time it won't pair with the phone automatically
2) The other half when it does pair, you can't dial out as half time time again when you want to make it call, it decides to do a download from your phone instead (never mind that it already "downloaded" when it paired already. Half x half = quarter.
3) Half the time when it does manage to make it call, it magically drops the bluetooth pairing and drops the call.
If you're keeping track, we are at half x half x half, which is 0.125, or this damn thing only works 12.5% of the time. This is not a time saver, nor a gadget of convenience/safety. It is the ultimate source of anxiety, danger (as you're trying to get the damn thing to work), and a big disappointment. Kenwood, shame on you for putting out such flaky products, and especially for not fixing it (look at the first post, it is from Oct 08).
I am going to return both of my BT-200 to Clutchfield, and am going back to my 99% stable BT-100. BT-100 actually is not as horrible with the TP as TP runs WinMo 6.1, which lets you push multiple phone book contacts at once (not like the older WinMo where you had to push contacts ONE BY ONE!!!). The only caveat with the BT-100 is if you need to delete or modify any contacts, you can't, and you have to delete all the entries for a particular phone and repair and push all contacts again, which takes 1 minute now as oppose to half an hour with pre-WinMo 6.1. When I buy a HU next time, I don't think I will consider Kenwood again due to:
1) Flaky software/interface.
2) Poor documentation.
3) Poor service support. Kenwood Canada actually NEVER REPLIED. I only received the auto-gen email notification indicating they received my email. Clutchfield Canada has been very supportive, and I will pay more to buy from them in the future solely due to their strong customer support.
Hi Johnnysks,
As far as the Touch Pro is concerned, I understand your frustration and totally support your argument.
On the other hand, I have tested the BT-200 with a Nokia 96 & my previous Touch Cruise, works like a dream! I've had good responses from Kenwood UK but whenever I contact HTC, I alway get vague responses, which to me suggests that Kenwood must have been making the effort but keep getting let down by HTC. Ultimately the BT-200 works with majority of the handsets out there.
I will still keep trying for a solution though as I really do like the TP and the BT-200!
I have no doubts the BT-200 works with other phones, and I know my TP works with my BT-100 flawlessly. I also know from prior personal dealings with Kenwood Canada's technical support that:
1) They're rude, have a bad attitude, and unprofessional (as my first inquiry for a different product from a year ago was met with a reply that was condescending, unhelpful, and was not even in proper English). I'll be more than happy to dig up my old email for you if you have any doubts.
2) They're not responsive. It's been over a week, and they never replied to my current inquiry regarding the BT-200 (funny. They used to be rude and unprofessional. Now they're missing in action)
Perhaps Kenwood USA, Kenwood UK, or Kenwood Japan are doing an awesome job. However, I can only go with what I have personally experienced.
Anyone find a fix for this? I have the same problems with my DNX8120. Tried Jetware, no luck, I would try BTRestore, but it won't work with .net 3. My biggest complaint is that even if it is connected via bluetooth, it won't start a call from th eheadset unless the phone is not in standby. Next biggest issue is that it drops the connection after hanging up from a call.
Very f*&%*g annoying!
FYI, worked with 2 different ETEN's

htc and kenwood car stereo how to?

Hi, just bought a new car equipped with kenwood kbd bt6544u car stereo.
I succesfully connect my diamond with, but all my contacts doesn't remain on the radio after downloading and I have to resync everytime I switch off the radio, except for the quick call saved presets. I wonder if this is the normal behaviour or something is wrong. Can someone explain me how is the kenwood logic so maybe I understand how to use it properly? tks in advance brgds
hi,
I'm using my diamond with a kenwood KDC-BT8044U and I also need to sync every time but I think that this is normal... I've never seen a car stereo equipment which saves the contacts in a permanent storage... it doesn't need a lot of time and it works automatically, so...
regards
ps. If you get it work let me know how
Maybe there's a logic behind: if you connect with different phones you'll mess up all the contacts so maybe this way is better. Just this is not clear to me: when I get into the car the car bt connects but does anything, AFTER a phone call the contacts are downloaded (and sometimes hangs on downloading...). Is this also for you?
best regards
boglll said:
Just this is not clear to me: when I get into the car the car bt connects but does anything, AFTER a phone call the contacts are downloaded (and sometimes hangs on downloading...). Is this also for you?
best regards
Click to expand...
Click to collapse
I have the KDC-BT8044U and I don't have this problem, as soon as it connects the contacts are automatically downloaded.
I have another problem, perhaps you can help me, the downloading from my HTC Touch HD WM 6.5 EnergyROM (14.06.09) takes extremely long for me (approx 5min30sec). I find it very annoying because during this time I can not make any calls.
How long does it take with your phones? I tried with a iPhone of my friends and it only took a few seconds.
Why is this taking so long for me with only 78 contacts?
Please help
well, I noticed that if I have the phone on (I mean screen on) when I connect, the download starts immediately, otherwise it starts after minutes and is extremely slow... Download time is about 60 secs, I had longer download time (also hangs) when I had a specific contact on my phonebook. After removing it problem solved... I found the "guilty" because activesync was unable to sync the specific contact. Hope it helps!
Hi, I also have a Touch HD and a bt-8044u. I can't seem to answer calls or dial calls from my head unit. Does anyone else have this problem?
My headunit also downloads each time it is connected!
freeflyer2006 said:
Hi, I also have a Touch HD and a bt-8044u. I can't seem to answer calls or dial calls from my head unit. Does anyone else have this problem?
My headunit also downloads each time it is connected!
Click to expand...
Click to collapse
yes I have the same problem, see here:
http://forum.xda-developers.com/showthread.php?t=554785
go to this post, and tell what ROM you are exactly using, perhaps, if we are 2 we can get more help
I upgraded to BsB wm6.5 rom one week ago and since then all is smooth as silk: immediate connection, fast download, no more troubles!
I also use htc touch HD on BT8044U, but i can't sync sms, anyone can do this?
fedux83 said:
I also use htc touch HD on BT8044U, but i can't sync sms, anyone can do this?
Click to expand...
Click to collapse
nope, it's not available for the touch hd
Touch Diamond & Kenwood DNX7240BT
Initially had problems with these, sorted now.
Upgraded bluetooth (from Kenwood's site) but didn't help.
Next I erased pictures attached to phonebook entries and deleted ALL call records (these things store thousands of calls made, received or missed.) Now, it only takes about 6 seconds to show the entire phonebook is present on screen.
Shame the SMS won't work, yet. maybe in the future.
Hi all,
I have been looking at buying this head unit, and it would be great if you could answer the following:
I listen to a lot of audio books and would like to know that if you are listening to a track and switch the radio off, does the radio remember the track you were last listening to AND the position within the track.
It would be very annoying if the system flipped to the beginning of the track everytime....
Also does the headunit support streaming via bluetooth I have a TYTN II.
Thanks in advance....
When listening to music on a cd, playback resumes from precisely where it was prior to switching the ignition off.
I've never tried an audio book though so can't comment, sorry.
Audio streaming works fine over bluetooth (A2DP,?)from my Diamond.
H.T.H.
same problem here:
touch hd (xt grid evo 1.7)
kenwood 8044u
after every HF Connect the download starts.
The download needs about 5min then...
I have 95 contacts with ~150 numbers in my contactlist
No pictures, and all numbers as +49 123 456789
is there anything to get the download faster?
thx
Yes.
Delete all call records (in, out and missed) and text messages.
Mine had over two years worth of records at one time !
Whichever tweaking programme you use, set up a maximum list of 10 calls missed, made and received. This will prevent the list building up again. (I use 'Advanced Config' on my Diamond for this.)
H.T.H.
that's it
just deleted the history and then download nedds about 15sec now
Thx!
Is there an registry entry to set the number of saved entries?
I wish to diasble that at all for privacy reasons...
You're welcome, glad it worked for you.
Although there will be a way to limit the entries in the registry, I don't know it, sorry. If you download 'Schap's Advanced Configuration Tool' (available in this forum), it can do that and loads of other useful settings too.
I also set my phone to display only its internal phone book and not the sim contacts, which halves the number transferred to the Kenwood. This was also done from within the 'Advanced Config.' tool.
For best results, alter the number of entries for SMS messages, too. (again dead easy with the 'Advanced Config.' tool.)
My TD2 connects, syncs, but I can't hang up or establish a call by myself. Answering calls works fine using the control knob. Any suggestions?
HoPi,
I don't think your phone is supported, yet.
See, http://www.kenwood.com/cs/ce/bt/index.php for a compatibility list.
Keep an eye out for updates. When I first bought my headunit, there were 3 downloadable updates within the first few weeks.
HTH
Whoops, haven't seen that list. I just checked the local (german) version which only offers a PDF file (with 2 HTC devices mentioned). Seems like I can be glad that the phone works half-way. Thanks!

[Q] Car Bluetooth unstable since jelly bean upgrade

Hello,
I'm suffering of unstable bluetooth since jelly bean upgrade(stock HTC european version).
I'm using blootooth in a 2009 Seat Altea (same system as Volksvagen, Audi, Skoda)
bluetooth miss automatic connection or delay it for several minutes when starting to drive.
Disconnect after a call
must wait for a while between 2 calls
Yesterday it started to disconnect every 5 min and reconnect on itself...
Have you guys noticed that? Is it related to JB upgrade?
I've been making the following tests:
reduce the number of contact shown in contact list + clear call logs ==> KO
Deactivate contact sync : doesn't disconnect anymore but a lot of issue during call: audio does not activate. Have to recall...
I will have to try a factory reset before opening a case to HTC....
Here are the last experiments and conclusion I came to:
Reducing the contacts list to 47 contacts is not enough to solve issue. Not same issue as the one when you have too many contacts(I think that the limit is around 150 records but I coudn't find any official info).
By selecting only SIM contact in the stock address book, I get synchonisation working and stable connection.
The tests are difficult because even with the full address book first synchro seems to work and it's possible to phone with no disconnection. But next bluetooth connection does not work(you get connected but when you try to call the phone disconnects).
My conclusion is that one(or more) of my google contact have fields used that are incompatible with Seat system.
I have removed any strange names and now all contacts have alphanumerical names in maximum 2 parts. No more special caracters and 3 or 4 names(surnam, firstname, lastname...)
I have to test again...
This is a common issue, with SKODA, Audi/VW, and BMW models in particular.
Jellybean's bluetooth stack doesn't play nice with these devices, you will have frequent disconnects, and phonebooks will not transfer completely.
Allegedly an update to JB is coming to address this and A2DP bluetooth issues, but for now, if car phone usage is important to you, back to ICS is the only solution.
I reduced active contacts to 27 and now the connection is stable.
I can place and receive phone calls!
I suspect some specific limitation with contact, but can't point out which one now...
Sent from my HTC One S using xda app-developers app
I've also had Bluetooth issues since Jelly bean. I'm using a Plantronics Voyager UC+ bluetooth earpiece connected to my OneS.
Each time I get into the lift at work, as well as the WiFi dropping, the Bluetooth drops.
I just chatted with HTC and they told me they "Don't recommend using WiFi and Bluetooth at the same time" - Hah, not impressed with that answer at all.
Keen to hear others experience.

2015 Honda CR-V EX-L and bluetooth

I have posted a similar post in the CRV Owners forum, but I thought this forum would make more sense since it's filled with a bunch of hardware-hacking programmers!
The interface between my car and my phone (LG G2 Lollipop stock) is abysmal. I have seen a number of posts on the web about this issue with modern cars, but no real solutions. The following is a list of what I would like the interface to be between the phone and car. Then at the end of the email I'll flame a little about the "why"s.
GIve me a button to allow me to talk to my phone directly without the HondaLink getting in the way. There was a similar issue with a Volkswagon and a solution using Tasker to intercept the call. That solution doesn't work with my Honda and is a kludge.
Always have the phone interrupt the radio (whether it's a call or audio, e.g. Google maps navigation). For me, the information coming from the phone will always be more important than the music or talk show on the radio.
Mirror the phone screen onto the car screen when I'm driving (so I can see my map when I need to)
When I receive a call, let the phone do the talking (the phone can speak the caller's name to me and can send the caller's name over the bluetooth connection) and let me hit a button to answer it.
Has anyone successfully hacked into the firmware/software in the CV-R to fix these issues? Is it possible? At this point, based on my research, I see no other option. If there is another option that doesn't involve replacing the system or "just dealing with it," I'd love to hear it.
The "why"s:
My phone is custimizable, has all of my contacts, recognizes my voice, has GPS, accurate and up-to-date maps, and does everything that I need a phone and navigation system to do. The Honda solution tries to duplicate all of that functionality and does it very poorly. As one user wrote last year, my $50 bluetooth headset can listen to my phone and pipe in navigation directions and let me know when I get a call. It is a joke that an expensive car can't even get that part right. The fact that I can't put my phone screen on the car screen while I'm driving is idiotic. Now I've got to find some way to hold my phone up for navigation. I don't want this post to degenerate into a series of posts and counter-posts on whether drivers can handle the increased cognitive demand. I've been driving long enough to see that the majority of drivers are not paying any attention at all to the road anyway and no one seems to care.
The hardware in the CR-V seems to be capable of doing the things that I have listed above. So, if the Honda programmers can't get it the way I want it, the only solution is to take the programming away from them and do it ourselves. Has anyone done this yet?
Thank you in advance for your help.

Question Calls default to phone instead of watch

Does anyone else have this problem? I just got the Galaxy 4 smart watch (bluetooth, not lte version) a few days ago. When I initiate a call from the watch it dial and says "See phone" and the call is now coming through the phone. I can click a button on the phone to send the call back to the watch but obviously this defeats the convenience of not needing to have the phone in arms reach.
My husband figured out that its some kind of interference with other connected bluetooth devices (even though they are off), like my car and handsfree earpiece. If I unpair each of those items, calls work as they should. As soon as I re-pair another bluetooth device the problem resurfaces. I'd rather not have to pick one or the other to work if I can help it. Samsung support hasn't been able to fix it. Any ideas?
I should have clarified, I'm wondering both who does and who doesn't have this issue. Please comment even if yours works perfectly.
Samsung support seemed to suggest it was a software issue thar might be able to be fixed in a future update but I'm not sure if its an issue for anyone other than me.
Maybe you should take a look at this topic https://forum.xda-developers.com/t/...hange-default-behavior.4369423/#post-86031957

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