Get media content now - Windows Phone 7 Q&A, Help & Troubleshooting

That is the message I get when people send me pics or videos from certain phones. I click on that message as if to download it manually, but it pops back up with the same message.
I have tried to reset the phone, clear the messages, have sender re-send......nothing works.
Is this a known bug? Do I have a setting wrong?

no this is not a bug. you must have the data connection ON to receive an MMS. then you could turn it off when you received the message.

I receive text messages no problem. I do not receive picture or video texts, I just get the above mentioned message?

Reset the phone, checked all setting, updated PRL and Profile.............STILL wont work!

Update:
I can no longer send picture messages either!

I had the same problem tonight then it went away. Maybe a brief issue?
Sent from my SGH-i937 using Board Express

This has been going on for a week.
I just sat on the phone with Sprint (whose customer service has gone downhill faster than Joe Paternos career) customer care, tech support, and finally escalations.
Tried to send refresh notices to the phone, we re-did all the updates (profile & PRL), and finally sent me some sample picture texts, still nothing!
Any thoughts from the great minds at XDA?

You have to have cellular data ON you can not get pic/video over wifi for some reason. so go to settings -> cellular -> data connection = ON

voluptuary said:
You have to have cellular data ON you can not get pic/video over wifi for some reason. so go to settings -> cellular -> data connection = ON
Click to expand...
Click to collapse
All of my settings are on, wifi is off.
Anything else to check?

BostonBull said:
All of my settings are on, wifi is off.
Anything else to check?
Click to expand...
Click to collapse
And you have a data connection? Like you aren't in a dead spot for coverage? Is your phone one that is sold by your current carrier? Do you have a custom ROM on it? If yes perhaps restore it to factory. If that doesnt work I am out of ideas. I had this problem and found out its becuase I had cellular data turned off (battery saving trick I use)
EDIT: You don't have ICS on do you? Or if you did but don't currently, try turning it on then off again and see if that helps.

All stock, bought from Sprint, still on Sprint. No custom ROM. Cell data is always on as I get loads of texts from work. This is killing me because my job also sends me a lot of picture messages, and I have been having to have them email them to me recently.
What is ICS?

Internet Connection Sharing

Hmmm.....where do I find that setting? I dont remeber changing it, but.........

I receive text messages no problem. I do not receive picture or video texts, I just get the above mentioned message?
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BostonBull said:
Hmmm.....where do I find that setting? I dont remeber changing it, but.........
Click to expand...
Click to collapse
It's under settings -> internet sharing

voluptuary said:
It's under settings -> internet sharing
Click to expand...
Click to collapse
I dont have that option under settings.
Lots of others including one called internet, but on internet sharing, and no ICS.

Linda7463 said:
I receive text messages no problem. I do not receive picture or video texts, I just get the above mentioned message?
Click to expand...
Click to collapse
glad im not the only one!

Have you connected your phone to your computer and checked for any updates in Zune?

daily, that's elementary.
I am thinking ill have to make the 2 hour round trip to the Sprint store, damn!

Related

[Q] Can't receive MMS when data is off

I read through all the suggested threads but didn't get a clear answer on my problem, so no lmgtfy...
I have a mytouch on tmobile and am able to turn off data, but still receive MMS.
Problem: I have a Infuse on ATT, when I turn the data off and receive a MMS it just sits there and says downloading - so I enable Data and it still sits there for hours and says downloading, I am not able to download the MMS. I have a data plan on t mobile and am aware that it works fine if I have data on all the time (which drains the battery like crazy).
My question, is there not an automatically turn on and off mode if you receive a MMS option, or at least a redownload/cancel option after I turn on the data?
Thanks in advance!
Im not sure on stock ROM but yeah many custom ROMS have options for MMS.
You probably just have to go into Advanced settings and adjust to your needs.
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Also check If your APN for MMS is correct since your on T-mobile and some roms dont Auto adjust APNs
(Where??
1.-Setting---Wireless--->network--->Access point names
2.-Input your T.mobile APN data
You dont know it? call T-mobile and ask for it)
koriotto said:
Im not sure on stock ROM but yeah many custom ROMS have options for MMS.
You probably just have to go into Advanced settings and adjust to your needs.
Also check If your APN for MMS is correct since your on T-mobile and some roms dont Auto adjust APNs
(Where??
1.-Setting---Wireless--->network--->Access point names
2.-Input your T.mobile APN data
You dont know it? call T-mobile and ask for it)
Click to expand...
Click to collapse
On mytouch it works fine, thats on miui
The Infuse is the problem, and I am on stock ATT android, fresh out the box... thats where I need help...
On ALL ATT phones that I have ever had REQUIRED data to be on, stupid, I know.
It's been like that from the days of my 8525, Tilt 2, Iphone 4, and Infuse. I think it's something with ATT, because all my phones were modded and IP4 was fully JB with custom IOS and when I turned data off I had same problem on all phones, it just gave me the option to re-download when I turned data on on IP4
Same here on rogers you need data to be on.
Sent from my SAMSUNG-SGH-I997R using xda premium
damn, do you guys think a ROM would fix that issue.
I know my miui on the mytouch has automatic enable data when a mms comes in... i just dont know about the infuse
the problem i have is, that even when i turn it on after i see that it came in, it wont dl it...
I turn my data on when i get an mms and it downloads fine. Thats on stock and custom rom. My wifes rooted inspire turns the data on automatically when it receives a mms. Thats pretty cool
Sent from my SAMSUNG-SGH-I997 using xda premium
Justinfedor said:
I turn my data on when i get an mms and it downloads fine. Thats on stock and custom rom. My wifes rooted inspire turns the data on automatically when it receives a mms. Thats pretty cool
Sent from my SAMSUNG-SGH-I997 using xda premium
Click to expand...
Click to collapse
Yes the way HTC handle the data is mms will still download if the data service is turned off. But come to think of it my captivate worked the same way as long as I was not running an AOSP rom as it handles data being turned off differently

Samsung Galaxy S7 on Verizon - MMS won't work. Period.

I got the Galaxy S7 just over a week ago. MMS and picture text haven't worked from day one. Two days later I got Root. Still doesn't work. Went through every setting on every thread I could find. Flashed patches and fixes. Nothing. Tried multiple messaging apps, still get the same error "Invalid Destination Address". If it does accept a picture on a text, it shifts it to Group Conversations, but I can't send one. Period. I performed a full wipe and flashed a custom Rom. Still nothing. Has anyone found a real fix for this or is this a complete failure on Samsung's part? Thanks.
gardener101 said:
I got the Galaxy S7 just over a week ago. MMS and picture text haven't worked from day one. Two days later I got Root. Still doesn't work. Went through every setting on every thread I could find. Flashed patches and fixes. Nothing. Tried multiple messaging apps, still get the same error "Invalid Destination Address". If it does accept a picture on a text, it shifts it to Group Conversations, but I can't send one. Period. I performed a full wipe and flashed a custom Rom. Still nothing. Has anyone found a real fix for this or is this a complete failure on Samsung's part? Thanks.
Click to expand...
Click to collapse
Did you receive and install your two configuration texts from your carrier?
If not, give them a shout and ask them to send you then, sounds like the settings just aren't in place
Might be able to do it from their site, some let you send the settings to your phone
I didn't receive anything from Verizon. I can't remember having to do that before. I was the last customer of the night when I left, my whole set up felt rushed and the phone didn't show service until the next morning. I know the APN settings aren't right. I'll again and see if I can get someone.
Thanks!!!
You could try setting it up manually too if you prefer
https://apn.gishan.net/settings/1360_13_verizon_apn_settings_for_samsung_galaxy_s7.php
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Thank you for both replies, when I called tech support and asked about this directly, they discovered my phone had not been properly activated, the woman had it fixed in two minutes. This was the problem. Thank you again!
gardener101 said:
Thank you for both replies, when I called tech support and asked about this directly, they discovered my phone had not been properly activated, the woman had it fixed in two minutes. This was the problem. Thank you again!
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Click to collapse
Great! Pleased it was an easy fix

"No signal found for mobile networks" Nougat update bug?

Has anyone else been having this error???? Never happened until I updated to 7.0, the phone will say "No signal found for mobile networks" after sending a sms, when CLEARLY in the screenshot I am still connected to 4G with full bars. Only way to bring it out of it is if I make a phone call to someone, then quickly hang up.
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flametai1 said:
Has anyone else been having this error???? Never happened until I updated to 7.0, the phone will say "No signal found for mobile networks" after sending a sms, when CLEARLY in the screenshot I am still connected to 4G with full bars. Only way to bring it out of it is if I make a phone call to someone, then quickly hang up.
Click to expand...
Click to collapse
My signal was a little wonky after I first updated, but seems too be fine now.
im having the same issue. its only after i reboot the phone or full shut down and power up. making a phone call is the only way i can start sending and receiving text messages. Not sure if it has anything to do with me being on Total Wireless? I have done 3 or 4 full wipe and restores some through the phone and 1 through Odin via the new Nougat tar file. still doing the same thing.
I am on TotalWireless as well. In Mobile Network Settings I have to use Global Mode in order to have full functionality of Calls|Text|3g/4g Data. Using LTE/CDMA mode I have 4g Data and can place phone calls, but I can't receive calls or send/receive texts.
After setting Global Mode and rebooting the phone you should have full functionality. If you don't, customer service may need to reprovision your phone, or delete and re-add it back on your account. If you do have to deal with Total Wireless CS, I would highly suggest using chat.
NeoandGeo said:
I am on TotalWireless as well. In Mobile Network Settings I have to use Global Mode in order to have full functionality of Calls|Text|3g/4g Data. Using LTE/CDMA mode I have 4g Data and can place phone calls, but I can't receive calls or send/receive texts.
After setting Global Mode and rebooting the phone you should have full functionality. If you don't, customer service may need to reprovision your phone, or delete and re-add it back on your account. If you do have to deal with Total Wireless CS, I would highly suggest using chat.
Click to expand...
Click to collapse
Downgrading back to QA1 fixes the issue so i doubt its a provisioning issue with Total Wireless but maybe i will give them a call, thank you!

Can't connect to network suddenly and emergency calls only

Today i went on business trip and while on plane i put airplane mode on. Upon landing i couldn't connect to network anymore, it gives me 2 errors depending if i manually select network or try automatically, those 2 are Unable to connect. Try later and Error while searching for network.
I reset network settings, restarted phone, reset it, tried different sim in my phone and it didnt work either, mine did in other phone. I dont known what to do besides wait to go home and give it to service since its under wattany... any ideas please?
N_L said:
Today i went on business trip and while on plane i put airplane mode on. Upon landing i couldn't connect to network anymore, it gives me 2 errors depending if i manually select network or try automatically, those 2 are Unable to connect. Try later and Error while searching for network.
I reset network settings, restarted phone, reset it, tried different sim in my phone and it didnt work either, mine did in other phone. I dont known what to do besides wait to go home and give it to service since its under wattany... any ideas please?
Click to expand...
Click to collapse
is your phone rooted or did you install a custom rom/kernel on it?
All stock
I get bars but cant get on network. Carrier back home said i seem connected and reset it but it's not card issue as i tested for that...
Maybe this can help
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I can also open and browse carrier sim app but cant receive resulting messages from stuff there or make a call...weird stuff
N_L said:
I can also open and browse carrier sim app but cant receive resulting messages from stuff there or make a call...weird stuff
Click to expand...
Click to collapse
You didn't say but have you tried a reboot?
At least20 times, wiped cache too
Came home and network works... I'm still taking it to service but don't know how they'll or I can test it. Other sim produced same error abroad so it's not that...
Edit:
Bit of an update:
I called my warranty place they said phone is from Italy which now made sense but that it should work. I ran imei check and it says blacklisted. I bought it new unsealed with warranty from official place so now I'm gonna need a new phone, right?
It is the bug of Samsung. I am having the same problem all the time on both S8+ and S7Edge. Iphone 6 is fine. Typical answer form Samsung is 'network or sim' related. O2 is saying problem with your phone. When I choose network manually everything is working. As a fix you can turn 4g off when roaming

Question iPhone users not receiving my Google messages text

I've had this issue where iPhone users are not receiving my text messages. More specifically, they are not receiving sms that i sent through my Google messages. If i send an MMS message ( either with a picture or by adding a subject line) then they will receive it. I can receive and view their messages but they can't see my sms messages.
I have the unlocked variant of the s22 Ultra with a T-Mobile US sim card. I feel like I'm the only one with this issue.
Things i have tried:
-Reset all network settings
-changing "Access Point Name" settings
-Turned off Google messages chat feature
+Worked with an iPhone user to to change
their settings for my phone settings.
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I really don't know what else to do. Is there a way where it can automatically only send text as MMS? Any other fix?
Do you have chat features enabled? If so it's it green text that says connected?
TechSilver13 said:
Do you have chat features enabled? If so it's it green text that says connected?
Click to expand...
Click to collapse
I originally had the chat feature on (because i thought this was the problem) but since trying to troubleshoot, I've turned it off.
Have you tried the Samsung Messages app?
TechSilver13 said:
Have you tried the Samsung Messages app?
Click to expand...
Click to collapse
I just tried it right now and it's not working either. Exact same issue.
What phone did you come from?
skylinegtr116 said:
I did this, I deactived my number from imessages . Since I transferred everything over I deleted all the conversations I previously had on my s22. That seems to do the trick for me now I don't have issues with iPhone users.
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Click to collapse
TechSilver13 said:
What phone did you come from?
Click to expand...
Click to collapse
Problem seemed to start on my s21 ultra ( that i noticed) then jumped into the pixel 6 pro, it still happened there. Now i have the s22 Ultra.
I never had an iPhone to be able to delete anything from imessage. So that's kind of odd for me.
Was on chat for 2 hours with my carrier (T-Mobile) and they said it was an iPhone issue. That the fix would need to be on all of the individual iPhones that I'm having issues with. I guess i won't be contacting those people anymore.

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