You Can Get it Now Check This - Captivate General

androidforums.com/samsung-captivate/122327-go-check-your-local-t-store.html

ill be trying a couple stores by me tomorrow.. thanks for the heads up

the best part is that guys said we could buy it off contract for 350!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Shucks, my local store hasn't gotten any in yet

wow thnx 4 the link! guess the beat tmobile out the door rofl! so att has it out earlier and @ cheaper non contract price! bad ass!

Oooooooh ****. 350? Is iphone 4 in stock nowadays? I'm going to buy that and sell it to get profit!
I'm going to contact the ATT stores near me and buy the captivate for 350 first to make sure. Does this require a data plan?

yes, all smart phones do

ill check with my local store first thing in the morning!!

Bleh my local store had none and sales guy never even heard of Captivate bleh

Just checked 3 AT&T stores in my town, they all have some undetermined amount "in the back" but seemed unwilling to check specific quantities. None of them let me purchase them. I guess I'll have to wait until 10am Sunday ):

I can confirm this.
350 + tax around 380 without contract.
Bought one in Allen, Texas
On Stacy's Road,
14 stocks now.

ghost77 said:
Bleh my local store had none and sales guy never even heard of Captivate bleh
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dumb rep.
anyway, if u scored one, review purty plz. especially curious about gps. thnx in advance!

systoxity said:
dumb rep.
anyway, if u scored one, review purty plz. especially curious about gps. thnx in advance!
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I'm waitin for the unlock code from cellunlock.net.
I'm using Tmobile.

^^ How to report spammer above?
OOOOOHHH YES!! 350 for the phone and I can buy it off contract and sell an iPhone 4! I can pay for the phone and the 3G over it's lifetime! YES! I now love apple for making expensive devices and samsung for cheap competitors.

well I have called 4 local stores this morning so far.
1 I talked to the assistant manager who was more than happy to go check his stock to see if it was in the back. But told me it wasn't available until Sunday. After a little convo though he said to call back at 4 or so cuz they get their shipments between noon and 3, and if he had any in stock he would sell me one tonight.
Two of them just didn't answer the phone which really annoys me to no end.
The last store I called and asked "Do you have any captivates in stock?", the guy started chuckling and was like, "If I did I would be playing with it right now instead of answering the phones." Guy was very chill, thought he couldnt sell it til sunday but i told him I talked to a few managers at other stores and they were selling it to me as soon as it was available and he said he would call me back as soon as he got it in so I could come down and pick it up if I hadn't gotten one already.

Got mine yesterday from my local att store. I think they pushed up the release date to match the droid.
best of all it was only $350 no-commitment!!!!!!!!!!!

accinfo said:
I can confirm this.
350 + tax around 380 without contract.
Bought one in Allen, Texas
On Stacy's Road,
14 stocks now.
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I went in that same store yesterday, and again this morning, and they told me I couldn't get one until Sunday. Dang.

kzakaria said:
androidforums.com/samsung-captivate/122327-go-check-your-local-t-store.html
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i think with all his connections working at Samsung MOM aTT he could his hands on a Box for a display phone perhaps! if he could take picture of box, he could of took one of the phone im just saying

Read it closely, said he didn't have another camera so he took it with the captivate. Keep reading on and you see another guy with a pic of the phone.

Went to a store in Irving TX at lunch and they told me they didn't have any yet, but that they were told they could sell them as soon as they got them in.
Store in Flower Mound told me I had to wait until Sunday. Seems none of them can keep their story straight.

Related

Samsung Captivate is now AVAILABLE!!

Yes its finally available to us all, since 12 am it became available, tho its not showing on the upgrades phones list, but there is indeed an option that says "upgrade to samsung captivate" on att samsung captivate page, im going to call on the morning to check whats up with this....stay tune guys.
I'm seeing it on the upgrade list on the website when I go through the upgrade process. It's way down on the list. It says $500 for no contract and $200 with a 2-year extension.
rafyvitto said:
Yes its finally available to us all, since 12 am it became available, tho its not showing on the upgrades phones list, but there is indeed an option that says "upgrade to samsung captivate" on att samsung captivate page, im going to call on the morning to check whats up with this....stay tune guys.
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I just ordered mine with free overnight shipping and waived activation for a mere $143 with my upgrade! I am excited for this bad boy to arrive in the mail sometime monday!
abezapata said:
I just ordered mine with free overnight shipping and waived activation for a mere $143 with my upgrade! I am excited for this bad boy to arrive in the mail sometime monday!
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Tuesday, UPS/FedEx/DHL/USPS don't move product on Sundays.
I can't even access my account
update finally got in, they were doing a site maintenance..A little notice like all other website would've been helpful
I can log in, but when I go back to the page where you buy it, it auto-logs me out.
emuneee said:
Tuesday, UPS/FedEx/DHL/USPS don't move product on Sundays.
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I am still excited!!!!!!
Got mine Thursday when some of the AT&T stores started selling them. Rooted & waiting for that first new build!
Sent from my SAMSUNG-SGH-I897 using XDA App
i ordered mine around 8 PM PST on my friends iphone ironically. cant wait until i get it on tuesday.
Woot!
Picked mine up this morning. I got to the ATT store about 10 minutes before they opened. Their were two people in front of me waiting already. The manager let us in 5 minutes early and by the official openiong time, 6-7 more people had arrived.
The sales guy said they received 10 units and they expected they would all be gone within the first hour of sales.
I didn't go for the $500 off contract so it cost me $199 - $50 (good customer and 1 yr past contract commitment), so $149 for this puppy.
Now to play....
Yep i also finally order it, it was a total of 160$ they charge me 10$ of tax >_>, but who cares its free overnight shipping woooot!!!, cant wait till tomorrow lol.
Theojt said:
Woot!
Picked mine up this morning. I got to the ATT store about 10 minutes before they opened. Their were two people in front of me waiting already. The manager let us in 5 minutes early and by the official openiong time, 6-7 more people had arrived.
The sales guy said they received 10 units and they expected they would all be gone within the first hour of sales.
I didn't go for the $500 off contract so it cost me $199 - $50 (good customer and 1 yr past contract commitment), so $149 for this puppy.
Now to play....
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I guess YMMV - I was the only one in the AT&T store I went to the only actual AT&T Store in the area according to their website and it is located in a busy mall. A few people came and went, but nobody showed even the slightest interest in the phone. This is in Iowa City, IA (well - Coralville, technically).
Yes, I was there at exactly opening time. There were two other people waiting. Got mine first. So far its decent, not overwhelming though.
Sent from my SAMSUNG-SGH-I897 using XDA App

Early activation price - $275 until Saturday, 7/24!

Just took home my Captivate for $275 from a corporate AT&T Wireless store. Only requirement to get EARLY activation pricing is that you haven't upgraded your line within 6 months. NO ONE said anything about this anywhere until today - have been in 4 different corp AT&T stores, and finally someone said "early upgrade = new activation + $75 = $275 for the Captivate." Deal is good UNTIL Saturday, 7/24, when the pricing goes back up to $350 (Samsung is offering $150 back-end rebate currently) + 75 for early activation.
Get it while you can! Better than AT&T's no-commitment price of $499 and even their phantom $350 pricing they said on Facebook and Twitter, but won't honor after some lucky folks got them early last week!!! Been struggling with this mess for 2 days now, just trying to get it and finally found out about this, so make sure you all aren't buying them at no-commitment pricing, that's just outrageous....
This is the first I've heard that the $200 2yr contract renewal price is temporary. I'm eligible for an updgrade next week! grr...
Where'd you see that mentioned?
ingrown said:
This is the first I've heard that the $200 2yr contract renewal price is temporary. I'm eligible for an updgrade next week! grr...
Where'd you see that mentioned?
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Maybe AT&T noticed demand for this phone and said.. Hmmm..how do we make more money on it?
I was surprised to see 10 people lined up Sunday morning to get this phone when the store opened.
Citznfish said:
Maybe AT&T noticed demand for this phone and said.. Hmmm..how do we make more money on it?
I was surprised to see 10 people lined up Sunday morning to get this phone when the store opened.
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I got it sunday as well no line but everyone was at church . The rep did say it was flat 199.99 with no mention of the deal expiring.
GarciaM25 said:
Just took home my Captivate for $275 from a corporate AT&T Wireless store. Only requirement to get EARLY activation pricing is that you haven't upgraded your line within 6 months. NO ONE said anything about this anywhere until today - have been in 4 different corp AT&T stores, and finally someone said "early upgrade = new activation + $75 = $275 for the Captivate." Deal is good UNTIL Saturday, 7/24, when the pricing goes back up to $350 (Samsung is offering $150 back-end rebate currently) + 75 for early activation.
Get it while you can! Better than AT&T's no-commitment price of $499 and even their phantom $350 pricing they said on Facebook and Twitter, but won't honor after some lucky folks got them early last week!!! Been struggling with this mess for 2 days now, just trying to get it and finally found out about this, so make sure you all aren't buying them at no-commitment pricing, that's just outrageous....
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Has anyone confirmed this?
Just got off the phone with a CSR, he didn't know anything about this being a short term deal. He spent about 5 minutes looking it up, so I hope he wasn't just saying that to get me off of the phone.
Oh, and how long have they been ending their calls by saying "Thanks for being the best part of AT&T" or something like that? That's ridiculously cheesy.
ingrown said:
Just got off the phone with a CSR, he didn't know anything about this being a short term deal. He spent about 5 minutes looking it up, so I hope he wasn't just saying that to get me off of the phone.
Oh, and how long have they been ending their calls by saying "Thanks for being the best part of AT&T" or something like that? That's ridiculously cheesy.
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I just walked into an AT&T store and was able to use the early upgrade and get the phone for the 199+75 +18 (296 with everything totaled up). You have to not have had a upgrade within the last 6 months. That's it... and be in good standing ofcourse.
I got my Captivate on Sunday for $275. I did an early upgrade this past December for a BB 9700, so I was eligible for the early upgrade (I didn't know I was at the time). I was hoping to purchase for the "$350" non-contract price last week, but the rep @ the store last Thursday said I would qualify for the early upgrade, but they weren't going to sell it to me until the 18th. $275 was cheaper than $350 just to add 7 month to my contract, so I had planned to go that way. Luckily I was since the phone went to $499. So yes, it is true.
Contract
Do you go under another 2 year contract for this price?
AT&T Customer Service can push your upgrade date forward 30 Days, easy. Just give the customer service line a call and talk to a representative.
Epsilion said:
AT&T Customer Service can push your upgrade date forward 30 Days, easy. Just give the customer service line a call and talk to a representative.
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The guy I spoke with said that he couldn't change it.
I called CSR early this morning and was able to order it as early upgrade...199.99 + tax and delivery...i think it came out to $260-something total...i wasn't eligible for upgrade till march of 2011
ingrown said:
The guy I spoke with said that he couldn't change it.
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I'd try again, seems like it just depends on who you get. I'm trying to get my upgrade pushed forward 3 months (it will be a year since I got my Tilt 2 in October), so far I've had one CSR tell me to just walk into a store and use the upgrade off of one of my family plan's other lines, the other told me she could only make it that much earlier if I increased my plan, but that isn't going to happen lol.
Epsilion said:
I'd try again, seems like it just depends on who you get. I'm trying to get my upgrade pushed forward 3 months (it will be a year since I got my Tilt 2 in October), so far I've had one CSR tell me to just walk into a store and use the upgrade off of one of my family plan's other lines, the other told me she could only make it that much earlier if I increased my plan, but that isn't going to happen lol.
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I also got my Tilt 2 at the same time. Your best bet is to call CSR...just call back again and hope to get a different person if they tell you no the first time. It's a matter of getting the right person. The guy I talked to this early morning told me that it's best to call after midnight since you get the seasoned employees but you have to be premiere...if you call during the day most likely youll get a trainee
ingrown said:
The guy I spoke with said that he couldn't change it.
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I stand corrected. I called back and specifically mentioned overriding the upgrade date, and the CSR said that I could do that. However, they would only do it if they could ship it to me, not so I could buy it in the store, and if they had any in stock.
They don't.
She put me on hold saying that she's trying to arrange something with the store closest to me... So, maybe this will work...
ingrown said:
I stand corrected. I called back and specifically mentioned overriding the upgrade date, and the CSR said that I could do that. However, they would only do it if they could ship it to me, not so I could buy it in the store, and if they had any in stock.
They don't.
She put me on hold saying that she's trying to arrange something with the store closest to me... So, maybe this will work...
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Weird, the first girl I got was all ready to set it to today until she read the 10 month part and told me she couldn't, she didn't seem to care where I used the upgrade at. Makes me wonder if the CSR wants the sale.
Epsilion said:
Weird, the first girl I got was all ready to set it to today until she read the 10 month part and told me she couldn't, she didn't seem to care where I used the upgrade at. Makes me wonder if the CSR wants the sale.
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Possibly, she supposedly couldn't get in touch with the local store and asked if they could call back in 2 days when they might have stock to ship to me. Maybe I should call again.
Nah, I'm tired of messing with this today. Thanks for letting me know about moving the upgrade date.
No, problem ingrown.
Sorry for sorta hijacking the thread though. I'm thinking I may try to get this with the early upgrade fee myself.
Has anyone confirmed the price going up to $350 for an upgrade after 7/24?
Just so everyone knows, the loyalty advantage applies to this phone. I got an additional 100 off because I hadn't upgraded in 24 months (iPhone) and my bill is
greater than 100
No upgrade fee either
Nifty phone for 100!
Merge please
Sent from my SAMSUNG-SGH-I897 using XDA App

Thanks for the $199 credit AT&T

I'm on day 29 of my 30 day buyers remorse. Still love the phone but the GPS issues irk me. Also the fact that I paid $199 while others are getting it for free bugged me. So, I dialed 611 and spoke to an agent. They informed me that they are aware of the GPS issue and then transferred me to a acct negotiator rep ( or whatever term they are using).
I explained to them that my 30 days was nearly up and the GPS issue still hasn't been resolved. Also that I was irritated that I paid 199 while other stores were giving the phone away for free. (I then suggested that maybe AT&T gave the phones away because they knew about the GPS issue). I said I was thinking of taking it back and going with a different provider. They then came back and offered my a $199 credit and if I wanted to I could talk to a top level tech about adjusting my GPS. I took the credit but there obviously was no point in talking to the top tier tech rep.
so yea for me, a free Captivate + taxes. And I suppose the GPS fix will be out in a month or so. Really the GPS is the only issue that's bugging me now...
did they have to get into your phone in any way?
if thats the case it might be worth a shot.
iamamp3pimp said:
did they have to get into your phone in any way?
if thats the case it might be worth a shot.
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nope. they just said 'thanks for being a loyal customer'... i don't think they can just "get into my phone" anyway, can they? This was all over the phone, I didn't go into a store or anything.
Too bad in Ga the remorse period is only 20 days...didnt work for me
Sent from my SGH-T959 using XDA App
I tried and didn't work for me. She just said that I will still have an 11 month warranty so if the phone still has problems 11 months from now I can exchange it for a brand new one... for free. I asked her to clarify that I wouldn't need to pay for anything and she said absolutely not. She said she would "note it" on my account that I can exchange the phone for the exact same one for up to the next 11 months.
Darn.. I wanted a free phone though.
Yeah I ended up taking mine back (I paid the full price so I can keep my month to month in case I want to jump at some point), but seeing that we can get them for free makes me think that once Samsung fixes this issue and (hopefully?) we get 2.2 I will go ahead and snag one of these again.
wow they just told me I could not extend the buyers remorse period and that if I don't like the performance of the phone I should return it. and that is that. I said but ATT doesn't have any android phones on par with the captivate... but verizon does and he says then maybe I should go with verizon. if that is what will make me happy because they want happy customers.
Edit:
This has really got me thinking hard about jumping ship now... My sister just got an HTC Incredible on Verizon and she loves it.... I know its not quite the galaxy S but hey with a fully functional aGPS and a Froyo update around the corner who is going to notice the difference. Maybe I can family plan it up with her.
There's a bunch of folks that have been doing the same thing, and most HAVE received some kind of credit back. I tried last night, and jumped through a number of hoops, making it almost not even worth all the hassle, but this afternoon I was credited $100 to my account. I've heard anywhere from 100-199. I guess it all depends on the manager you are speaking with at the time.
They technically do not have to give you a credit back, because essentially it is price matching, which they do not do. So hopefully those that are planning on trying, get a customer service rep and or manager that is in a GOOD mood.
What if we bought the phone through best buy? Can we still talk to att about the issue?
Sent from my GT-I9000 using XDA App
I bought mine through amazon wireless... and yes they asked where I bought it. so it might matter to your success in getting a credit if you went direct through att... If I return I have to return to Amazon and then deal with ATT for the service plan restructure.
the warranty is a year I believe so you can probably do a 1:1 swap as was stated above.
-p
Just remember that warranty replacements are refurbished units, not new ones...
replacing a year old unit with a refurbished unit sounds good to me.
acandia007 said:
What if we bought the phone through best buy? Can we still talk to att about the issue?
Sent from my GT-I9000 using XDA App
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I actually bought mine from best buy. They didn't ask me where I bought it.
I tired and the lady was like totally ignoring what I was saying. She was like well if you want you can take back to the store and get a refund. I was like whatever!
She looked up the GPS issue in the system and all it had was to enable use wireless networks. I was like that only enables cell tower location, doesn't help with GPS issues. System had nothing about a update or anything. So odd you find variations. This was the business premier services too. So tempted to change carriers but after 12 years .... You would think they would take care of you. Last time I called though they gave me 3000 roll over minutes so I guess I can't complain.
You must be like my friend and have an ability with dealing with companies... lol.
sorry to thread jack but where are people getting free captivates from? does anyone know if any of those places allow you to keep your unlimited data plan?
soul4rent said:
sorry to thread jack but where are people getting free captivates from? does anyone know if any of those places allow you to keep your unlimited data plan?
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Originally walmart.com (letstalk.com) had it for free and then went to $99. Most places I have seen for $99. tigerdirect.com mypoints.com, cellstore.com, are all $99. I think you can keep your dataplan, one of the sites had a wizard that would check your account, I think it was tigerdirect.
I called them and was able to get a $75 credit to my account. I was out of my 30 days as well. I told them that I used it to log when I go out running, and my routes were choppy and it was recording that I was running mcuh more than I actually was. I made the comment that if it was a $50 phone, like I see it advertised at some places, I wouldn't have as big an issue, but seeing as it was $199, I expect it to work how it's advertised.
I have no issues with my GPS...takes a few seconds to lock on but it's not a big deal to me

2 seconds from canceling tmobile..

Ill give the short version... preordered on the 15th. told i'd get today. rep NEVER told me i needed to sign some email for verification. Email was sent to some god awful old address i dont even use. all that was offered was a $10 credit. Ive been w/ tmobile since like 02' and thats the best they can do??. call back and he can give a free month but only if i extend for 2 yrs....no thanks. So now i have to go to the store tomorrow and wait another day to get the phone. Oh ya btw i dropped my current phone in the toilet and it doesnt work so i have no phone @ the moment. im so livid I cant even see straight...... seriously considering another carrier just off of principle alone..
Call and talk to customer retention... They'll do much better.
Sent from my HTC Glacier using XDA App
both offers WERE from retention...i thought they could do much better as well.
Wait, what email? I received no email. Did you get tracking info?
Retention's not doing deals like they used to. I got a G2 from them for $249 with 16 months left on my contract. For the G2X they (mutiple agents) told me if I wanted to go to VZW, maybe I should. My average bill per month for the past 12 months is $350ish because of international roaming. Once the AT&T deal closes I'm going to take their advice and move back to VZW. By then, VZW will have LTE well implemented and a dual-core Android worldphone. With high-value post paid customer gone, T-Mobile can focus all thier attention on $29 per month prepaid customers which, based on CSR attitude, is what they'd prefer.
They did the 249 for me on 2 g2x. I was at the sprint store.
I would of had a deposit on sprint. So it evened out.
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ikarma said:
Wait, what email? I received no email. Did you get tracking info?
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it was an email with a "electronic signature" link that needed to be clicked to confirm the phone. i mean I confirmed my full social, secret code, billing AND shipping address. I dont see why this was even needed. I received no tracking info because it was never shipped.
BarryH_GEG said:
Retention's not doing deals like they used to....... cont'd
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it seems like your right. I mean lets be serious. they KNOW i want the phone. hell I already bought accesorries for it so ya I am going to get it. its just how they went about the whole thing was so wrong i could not believe i was speaking with tmobile. The last guy who offered the free month w/ 2yr extension @ one point said " what do you want us to do?" and not in a helpful way. Like a "we dont care if you cancel;good riddance" kind of way. im still in shock over the whole thing. But its like im trapped. either shake this off and get the phone or go with another carrier, get charged an ETF for breaking contract then getting a higher bill with AT&T, sprint ,etc.
I had a $400 flexpay available which I took... There was on ONLINE form which required me to type in my name.
The only email I got was that my payment went through and it shipped.
Mine said it was supposed to be here Monday so I sold my N1 online. I called last night because it hadn't arrived nor had UPS showed it was even shipped. The lady on the phone told me that online orders were "pre-orders" and the phone wasn't even supposed to ship until Wednesday. I had her and her manager go to the website and tell me where, anywhere, did it say a preorder. I also said people were getting them already and they "assured" me that no one was getting them yet.
I actually had the supervisor cancel the order because I said I'd rather pick it up Wednesday rather then have it ship Wednesday. 20 minutes after I got off the phone, UPS showed it was picked up and scheduled for next day delivery. So I don't even know if they cancelled it or just got it shipped.
Just cancel it and pick one up at the store tomorrow. At this point it isn't even worth fighting with them to get it shipped. I ordered mine Friday with standard shipping and I just got mine a few minutes ago.
Customer retention did me right on today. To make a long story short I have had problems with my Vibrant since day one back in July. From the GPS to the freezing and reboots. T-Mobile has sent me 5 Vibrants since August and when I called on today I asked to speak with a manager. I told them I would like to cancel my account because I spent $500 on a phone and they have done nothing to fix it for me. I told them I tried every GPS fix known to man but none of them worked to my standards. I play golf and use Skydroid so I need the GPS to be pretty damn accurate. It worked fine on my N1 and MyTouch 3g. She then said "I can give you a $200 credit if you upgrade your device." I told her if she looked at my account I haven't been under contract with them for 3 years and have purchased my last 4 devices off contract so what makes you think I want to sign a 2 year contract now with this AT&T merger looming around. She asked me how they could keep me as a customer and I asked her what the value of my used Vibrant was. She told me $354. I then said, "the only way I will remain a T-Mobile customer is if they buy my Vibrant back for $354 and I purchase a G2x off contact for the difference". She put me on hold for 5 minutes and came back and said they would be willing to do that and would ship my G2x tomorrow and after I receive it I have 7 days to return my Vibrant. She even asked me if I would like to pay for the G2x right now or just add the cost to my bill. I chose to pay it now and should have a G2x in my hand by Friday for less than what people are paying to upgrade. Big deal, my Vibrant is gone but I got two cores of goodness for a little over $150 off contract.
Ask for a rep to come bring you a phone immediately. That's how you only paid $100 for the phone with no contract right?
Sent from my LG-P999 using XDA App
jrwingate6 said:
Customer retention did me right on today. To make a long story short I have had problems with my Vibrant since day one back in July. From the GPS to the freezing and reboots. T-Mobile has sent me 5 Vibrants since August and when I called on today I asked to speak with a manager. I told them I would like to cancel my account because I spent $500 on a phone and they have done nothing to fix it for me. I told them I tried every GPS fix known to man but none of them worked to my standards. I play golf and use Skydroid so I need the GPS to be pretty damn accurate. It worked fine on my MyTouch 3g. She then said "I can give you a $200 credit if you upgrade your device." I told her if she looked at my account I haven't been under contract with them for 3 years and have purchased my last 4 devices off contract so what makes you think I want to sign a 2 year contract now with this AT&T merger looming around. She asked me how they could keep me as a customer and I asked her what the value of my used Vibrant was. She told me $354. I then said, "the only way I will remain a T-Mobile customer is if they buy my Vibrant back for $354 and I purchase a G2x off contact for the difference". She put me on hold for 5 minutes and came back and said they would be willing to do that and would ship my G2x tomorrow and after I receive it I have 7 days to return my Vibrant. She even asked me if I would like to pay for the G2x right now or just add the cost to my bill. I chose to pay it now and should have a G2x in my hand by Friday for less than what people are paying to upgrade. Big deal, my Vibrant is gone but I got two cores of goodness for a little over $150 off contract.
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Awesome. This is what retention is meant for. You had a real serious legitimate issue and were considering cancelling. The people that are saying retention isn't doing what they used to are likely people that threaten to cancel whenever they want to get something. T-Mobile sees your history and how often you talk to retention or get deals from them. Eventually they will just call your bluff.
uploder said:
it was an email with a "electronic signature" link that needed to be clicked to confirm the phone. i mean I confirmed my full social, secret code, billing AND shipping address. I dont see why this was even needed. I received no tracking info because it was never shipped.
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Blame your state. That's why this is in place. What other carrier lets you split your phone up in payments? I'll go with.... none. It was their fault for not checking the email addy but come on it is only one more day.
Sent from my HTC Glacier using XDA Premium App
BarryH_GEG said:
Retention's not doing deals like they used to. I got a G2 from them for $249 with 16 months left on my contract. For the G2X they (mutiple agents) told me if I wanted to go to VZW, maybe I should. My average bill per month for the past 12 months is $350ish because of international roaming. Once the AT&T deal closes I'm going to take their advice and move back to VZW. By then, VZW will have LTE well implemented and a dual-core Android worldphone. With high-value post paid customer gone, T-Mobile can focus all thier attention on $29 per month prepaid customers which, based on CSR attitude, is what they'd prefer.
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That's the full discounted price of the phone, so sounds like a good deal they gave you, but they should never had told u to go back to VZW, they should have went thru the bill and lowered it and also gave you an unlock code for your current phone so when you roam internationally you can just grab a pre-paid sim from where ever you are for way cheaper prices.
jimbo831 said:
Awesome. This is what retention is meant for. You had a real serious legitimate issue and were considering cancelling. The people that are saying retention isn't doing what they used to are likely people that threaten to cancel whenever they want to get something. T-Mobile sees your history and how often you talk to retention or get deals from them. Eventually they will just call your bluff.
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i completely agree however im not one of those people who call and complain for every little issue. truth is ive NEVER had an issue with tmobile until this happened. 1st time ever threatening to cancel and 1st time speaking w/ retention.
sk337sk337 said:
but come on it is only one more day.
Sent from my HTC Glacier using XDA Premium App
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the only reason its an issue is because i have no phone @ the moment. (see 1st post) so in the rare case that there was an emergency and I needed a phone id be screwed.If i did still have a phone i'd be annoyed but would have just took it for what it is. A retarded mixup on their part. Which is what im doing
uploder said:
i completely agree however im not one of those people who call and complain for every little issue. truth is ive NEVER had an issue with tmobile until this happened. 1st time ever threatening to cancel and 1st time speaking w/ retention.
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I definitely wasn't calling you out specifically, more just a general statement, or if anyone specifically it was Barry that said they aren't doing what they used to.
Regarding your situation, if they offered you a free month, that is usually the most retention will give as far as financial credits, and it will always require a 2 year contract from my experience (in customer care, not as a customer threatening to cancel).
You really want to go to some crap company over a couple days, when you are the one who ruined your other phone?? And if you are buying this, I am sure you can afford to spend $20 for a prepaid at walmart to give you the basic functionality that is essential. Geesh
uploder said:
it was an email with a "electronic signature" link that needed to be clicked to confirm the phone. i mean I confirmed my full social, secret code, billing AND shipping address. I dont see why this was even needed. I received no tracking info because it was never shipped.
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I was still in contract with 10 months to go for a full upgrade. When I called, I asked about the upgrade. When the CSR told me I didn't qualify for the upgrade I immediately asked how much it would be just to cancel the service. She said "$200" and my reply to her was "Thats it? I may as well just do that then." She right away offered me a full upgrade.
I too had to go along with the electronic signature but my CSR was nice enough to ask me what email to send it to and let me know when it was coming. I feel for you, man. It's a shame that most companies are straying away from quality customer service, especially with consumers that have been long term with the company. I guarantee if you were a new customer, they would have bent over backwards for you.
uploder said:
the only reason its an issue is because i have no phone @ the moment. (see 1st post) so in the rare case that there was an emergency and I needed a phone id be screwed.If i did still have a phone i'd be annoyed but would have just took it for what it is. A retarded mixup on their part. Which is what im doing
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How have you been with tmo that long and don't have a phone laying around? I have at least 3 that I could dig up and throw a sim in.
Sent from my LG-P999 using XDA App

Any T-Mobile Stores Confirm Sale Date Prior to 6/15? [Some Walmarts selling 6/8]

I've made a few calls to some Metro Detroit T-Mobile Stores and all of them told me June 15th. Has anyone got confirmation from their local T-Mobile store will have it on-sale any soon?
Also, any info on how to find the Select Walmarts on June 12th? Wonder if that means 12:01am you can get it at a 24hrs store.
I will be getting one of these bad boys as soon as I possibly can
-CMYLXGO
UPDATE 6/8/2011: It appears that Walmart stores that have inventory are selling them for $600 off contract and $148.88 for 2-Year contract.
UPDATE 6/12/2011: Here is a PDF print out of the Walmart Ad showing the price at $148.88 for those that want to try and price match incase their local Walmart is out of stock due to this post on XDA
this the kind of thread people lash at you lol. You called ths stores like I did and they said the 15th.... xda isnt gonna be able to tell you different.. i would just look @ tmobile news via droiddog dot come and call your local stores friday saturday and sunday and the days prior to the 15th... good luck.. i want it bad too!
I went to my local T-Mobile store and they also would only disclose June 15th as the go-live date for the Sensation @ T-Mobile Stores.
However, he showed me their Sensation display phone and said that they were receiving boxes (6/5) that were shrink wrapped and labeled do not open till 6/8. He couldn't confirm but he thinks its marketing/advertising stuff and that's when they need to start putting up the marketing and display material up in their store.
In checking out the demo phone (not working) and actually holding it in my hand, the feel and look of the phone are pretty sweet!
stepinmyworld said:
this the kind of thread people lash at you lol. You called ths stores like I did and they said the 15th.... xda isnt gonna be able to tell you different.. i would just look @ tmobile news via droiddog dot come and call your local stores friday saturday and sunday and the days prior to the 15th... good luck.. i want it bad too!
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Well...let me set my track record here first...
I was able to get my TouchPro2 2 days early by heading to some select BestBuy stores that had inventory on hand and was willing to sell it. It was a thread just like this that made it possible.
I was also able to get my HD2 2 or 3 days early by calling several local T-Mobile stores. The store I went to said...if the phone is in the system and I have the unit in hand they will sell it. And they did.
So...this is a usefull thread if indeed the phones get sold prior to June 15th. The sooner I get a phone, the sooner I will be able to release a tested ROM or Add-ON.
-CMY
Out of the 8 local stores I called, one confirmed that they would have them tomorrow June 8. So I'll be there first thing tomorrow and picking one up. Hopefully they stick to their word..
EDIT: Well damn it, I called again to double check and wouldn't you know it, they changed the date to 15th.. Two locations initially said 8th now the 15th.. FFUUU
cmylxgo said:
Well...let me set my track record here first...
I was able to get my TouchPro2 2 days early by heading to some select BestBuy stores that had inventory on hand and was willing to sell it. It was a thread just like this that made it possible.
I was also able to get my HD2 2 or 3 days early by calling several local T-Mobile stores. The store I went to said...if the phone is in the system and I have the unit in hand they will sell it. And they did.
So...this is a usefull thread if indeed the phones get sold prior to June 15th. The sooner I get a phone, the sooner I will be able to release a tested ROM or Add-ON.
-CMY
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Click to collapse
Nice! i am rally anxious for it. Keep watching videos and about to make a 10 minute call around to stores lol
I went to pay my bill the day before the 6/15 announcement and the guy said th 8th and showed me the dummy model. I called back after the announcement and the person (not the same one) said they don't know. I'll be at the store when it opens tomorrow...it's in walking distance.
m
Chris19145 said:
Out of the 8 local stores I called, one confirmed that they would have them tomorrow June 8. So I'll be there first thing tomorrow and picking one up. Hopefully they stick to their word..
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Hey Chris, where are you located?
Hey guys, when letting us know of your calls and confirmations and whatnot... can you please list your location so it would help fellow XDAers outs?
I just called a local store in a high-end location and was told "it's either coming out on June 8th or June 15th".
kgbkny said:
I just called a local store in a high-end location and was told "it's either coming out on June 8th or June 15th".
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Click to collapse
That is some BS...If it was coming out on the 8th they would know today since they would need to be ready for it tomorrow morning. Morons!
I'm a T-Mobile USA employee. In a meeting it was originally announced for June 8th but recently that was changed to June 15. Reason is unknown. Speculation is a few last minute bug fixes.
The employee I spoke with had to ask one of his colleagues. At this point, I have just about resigned myself to waiting another week. I just sold my MT4G, so it's back to my trusty old G1 for a week.
setzer715 said:
I'm a T-Mobile USA employee. In a meeting it was originally announced for June 8th but recently that was changed to June 15. Reason is unknown. Speculation is a few last minute bug fixes.
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I guess its off to Walmart then
Two tmobile locations in NJ told me the 8th, however, that was last Wednesday.
Will Walmart allow me to buy it off contract? Or are they strictly contracts and shenanigans?
I chatted with a T-Mobile rep yesterday. They said if I buy thru Walmart it will be thru Walmart Mobile. I don't understand this. They pretty much said I can't upgrade my current contract to get the HTC Sensation. I will have to wait till the 15th and get it thru T-Mobile. They also said they had the launch on the 15th of July in there system.
Profondo_Rosso said:
Two tmobile locations in NJ told me the 8th, however, that was last Wednesday.
Will Walmart allow me to buy it off contract? Or are they strictly contracts and shenanigans?
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Click to collapse
Last time I looked at Walmarts off contract price on a phone, it was more expensive then buying it at the T-mobile store. YMMV
Paten said:
Last time I looked at Walmarts off contract price on a phone, it was more expensive then buying it at the T-mobile store. YMMV
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Great. My G2X sells in one hour on ebay.
Looks like I may be rocking a white Samsung f'n Gravity until the 15th.
I'm good with this idea for a thread. Almost started it myself earlier today.
I've rooted and ROM'd phones for two employees at my city's largest T-Mobile store. One being a manager. They are always cool with me and will hold their first Sensation for me. We text each other with news so they said if they get them in for tomorrow's possible first day they would let me know. No word yet on receiving stock for tomorrow.
I live in Greensboro, NC. Not the biggest market so maybe they aren't on the premium stores list. If he texts me... this is the first place I'm posting.
digiholic said:
I'm good with this idea for a thread. Almost started it myself earlier today.
I've rooted and ROM'd phones for two employees at my city's largest T-Mobile store. One being a manager. They are always cool with me and will hold their first Sensation for me. We text each other with news so they said if they get them in for tomorrow's possible first day they would let me know. No word yet on receiving stock for tomorrow.
I live in Greensboro, NC. Not the biggest market so maybe they aren't on the premium stores list. If he texts me... this is the first place I'm posting.
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Click to collapse
Buy two, I'll pay for shipping.
digiholic said:
I'm good with this idea for a thread. Almost started it myself earlier today.
I've rooted and ROM'd phones for two employees at my city's largest T-Mobile store. One being a manager. They are always cool with me and will hold their first Sensation for me. We text each other with news so they said if they get them in for tomorrow's possible first day they would let me know. No word yet on receiving stock for tomorrow.
I live in Greensboro, NC. Not the biggest market so maybe they aren't on the premium stores list. If he texts me... this is the first place I'm posting.
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Click to collapse
I'm in Charlotte and all the stores here said june 15..... no way little Greensboro will get it before Charlotte lol

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