I am having multiple issues with Bluetooth on TouchPro2:
Issue # 1 with no solution
When trying to end calls using the end button of Jawbone Prime, it does not work, you must end call using the handset.
Issue # 2 (New)
When ending calls with any Bluetooth device (in my case built in Bluetooth in Nissan Altima) the calls will not terminate, have to press end button many time before calls ends
Are there any Bluetooth registry hacks that may solve either one of these issue?
golfman32 said:
I am having multiple issues with Bluetooth on TouchPro2:
Issue # 1 with no solution
When trying to end calls using the end button of Jawbone Prime, it does not work, you must end call using the handset.
Issue # 2 (New)
When ending calls with any Bluetooth device (in my case built in Bluetooth in Nissan Altima) the calls will not terminate, have to press end button many time before calls ends
Are there any Bluetooth registry hacks that may solve either one of these issue?
Click to expand...
Click to collapse
I see the same issue. Sorry no solution.
I confirm same end issue ....although until reading above i didnt know it stemed outside of the plagued nissan vehicles with navigation.
I have a lot of confidence that this will be fixed sooner rather than later since it is now affecting everyday bt headsets vs. one isolated group of nissan / infinity vehciles.
For those who own this phone and a nissan / infinity. we will take this partial victory as it has been a long two years since the last known phone from htc that worked correctly with our cars was a mogul with WM5 / before that the apache.
Its nice to have a working touchpro 2 and nissan ...even if its not 110% with the disconnect issue.
I have an 08 Nissan with the Bose/Communications/convenience package, and my bluetooth worked fine with my i760, xv6800, and Touch Pro. But I experience the disconnect issue as well now with my TP2. Must be the new HTC drivers.
We'll standby for a patch. But I'm pretty sure even though the time keeps running on the radio, that the call still disconnects. In any case, it isn't right, and I doubt we'll see it when we get patched to 6.5.
FYI, from my research this is the widcom stack on the TP2. I thought i read that in the tmobile TP2 forum.
That would explain why it works because microsoft rarely fixes things on windows mobile.
If so it only more confirms ms at fault and not nissan.
The nav radio was always different than the non nav bose radio in the nissans. Different BT modules i believe.
That would explain why you didnt have the problems that so many others did.
I might be wrong on the widcom stack but I woudl think the tmobile and cdma variety are using same chipsets and drivers. for the BT radio
BMW bluetooth
Same issues on BMW bluetooth
Having simmular problems with an JVC BT1 specielly if i use AD2P at the same time.. phone can lag for like 10-20-30 sec someethimes even more....
Getting VERY tired of this!
several BT issues
I seem to be having the same issue as most of the post on this thread ...my headset, and my Infiniti will not end my call , but has anyone else had a problem just trying to get the bluetooth to open from comm manager or settings ? When I try to turn on Bluetooth through my comm manager it says cant turn on bluetooth , and when I try trough settings it says cannot start the Blutooth stack ???? If i do a soft reset BT will work but if i disabale and try to connect again im having the same issue ....some one help me out
TP2 sprint
have exact same issue with my parrot MK6100
have to press end call many time on the remote to end the call sucessfully
Me too, also using Parrot 6100
The bluetooth is a nightmare. I have a Pioneer AVIC-F90BT with v3 software and I can't even answer the phone when it rings. I even sent to phone to automatically answer after 1 ring and when BT is connected it just freezes the dialer. Then when I hang up a call the phone freezes for about 20 seconds. It sucks so bad.
verizon tp2, jawbone prime.
from prime: I can initiate voicecalling. I can answer a call. I just cannot end a call from the headset.
I think the blue tooth issues are due to the locking of the fm raido they reside on the same chip they talk about this on ppcgeeks
I have issues with my Ford Sync as well. If bluetooth is on and I want to use the Sync system I have to turn off bluetooth then turn it back on to get it to work. Quite annoying. I never had any issues with my XV6800 so it must be the bluetooth radio in the phone. Hopefully they come out with an update or when 6.5 is out it gets fixed.
WITHOUT DOUBT THE BLUETOOTH on the TP2. I have the same issue with Parrot 3200. It may be that different drivers would help.
Anyone been brave enough to try anything else?
Ditto here, but I'll take it a step farther:
I'm using a Jawbone Prime with my Verizon Touch Pro2 and it's not only unable to end calls from the headset, but it will disconnect the headset at random in the middle of calls. The only way I figure it out is to pick up the phone when I can't hear anything, only to find the "headset disconnected, place the handset to your ear" message.
Annoying.
arche3 said:
verizon tp2, jawbone prime.
from prime: I can initiate voicecalling. I can answer a call. I just cannot end a call from the headset.
Click to expand...
Click to collapse
Same setup and results here, and additionally the redial last number feature is spotty at best.
When HardSPL comes out, I'm going to offer a bounty for $50 for whoever can get the MS stack working correctly on our devices with all profiles. Anyone else in with me?
Ohiowa said:
Ditto here, but I'll take it a step farther:
I'm using a Jawbone Prime with my Verizon Touch Pro2 and it's not only unable to end calls from the headset, but it will disconnect the headset at random in the middle of calls. The only way I figure it out is to pick up the phone when I can't hear anything, only to find the "headset disconnected, place the handset to your ear" message.
Annoying.
Click to expand...
Click to collapse
Seeing exact same random disconnect issue with my jawbone prime and my sprint touch pro 2. It happened twice today. One time I was speaking and didn't even realize it had happened for several minutes! Any fix for this?
I contacted HTC over this. The more people that complain about it to HTC, the quicker they will release a fix.
MS BT Stack on TP2
helix139 said:
Same setup and results here, and additionally the redial last number feature is spotty at best.
When HardSPL comes out, I'm going to offer a bounty for $50 for whoever can get the MS stack working correctly on our devices with all profiles. Anyone else in with me?
Click to expand...
Click to collapse
I am in. I need the MS stack for my wireless keyboard and mouse.
Related
I have bought a Plantronics M3000 bluetooth headset for my QTEK 2020. I have no problems pairing, calling and answering. However the headset just shuts off after a few minutes of conversation. It doesn't just cut the conversation but shuts off. I can make multiple short calls but nothing longer than 3/4 minutes. It works, however, without problems on my wife's Ericsson T68. Anyone can help ? Thanks.
Marek
Hello,
I have the MDA2 (same as QTek2020) and a Plantronics M3000 and It's been working just fine.
The problem you describe it's very weird since you mentioned that the headset works fine with your wife's mobile, and that makes me think that your QTek has some sort of problem with the Bluetooth stack or hardware.
It may be well worth to try (if possible) another headset just to make sure that is not the M3000 fault.
Do you see any type of error or message on the screen at the time of disconnection?
Does it always cut the conversation at the exact same moment?
Does the problem match the time the QTek takes to power save?
Any other clues?
Thanks.
I did not have the occasion to test another BT headset on the Qtek. When it shuts down there isn't any message displayed.
I have no problems with the BT stack (with the Pocket Bluetooth Tools patch) when using it with a BT GPS (Emtac) receiver, it works for hours.
However, your suggestion that it might happen when the Qtek goes in energy saving mode is interesting. I will check that tomorrow.
I'll post the result.
Hi
I seem to have a similar poblem after installing pocket bluetooth tools!.
I use a Jabra BT 250..and I noticed that the headset just mutes during the call..
I am generally used to switching off the display of the XDA after placing the call to power save ...
So I discovered that the headset would mute whenever i switch off the xda after making the call (which it never did prior to installing PBT)!
any thoughts on that?
maybe it has to do with the auto switch off plugin?
Actually I just experienced that too...
If I place (or answer a call) the next time I try to use the phone via the BT headset I notice the BT headset was turned off... Yeah, it could be related to the Powersave feature on the today plugin that PBT installs as a plugin... :roll:
Need to investigate...
Best regards,
Rayan
Both my bt headsets have stopped working since installing pocket bluetooth tools latest version, I have reverted back to version 1005 and everything is fine. I have a sony-ericsson EBH-65 and a skypower clip on headset.
my platronics does the same also its annoying you cant even transfer the call back to the device you have to hand up turn off bt and then turn it abck on and headset mode back on it also does the same on my pc
when im on msn using it as a headset it just d/c and i have to turn it off and turn it back on again
dont see what the problem is
btw the range on the xda2 and platronics is amazing i had it on my bedrooms desk and i went outside it passed through the living room wall and the patio window and i was stood 5m down my garden im sure it would of been over 10m and it was still working if i kept still when i moved it went crackly but ah well lol
just hope someone sorts the prob out
Hi,
I was having the same problem with the M3000. I just had confirmation from Plantronics that this problem is a bug in the product that occurs with the XDA II. I am currently in the process of returning the product.
Regards...Mike
Same problem M3000 doesn't work. Give up now before too much frustration makes you feel ill.
Try the Hello 2 headset. Work with my Aussie XDA2 and is very small and lightweight. Even had a neck chain to carry it around like a USB drive.
Hi,
I am using my HTC Touch Pro with an Opel Vectra built-in bluetooth carkit.
All functions, like browsing the address book and call registers, are working fine. However, at random times, my carkit reports no phone. When I then check my Touch Pro's bluetooth status, I see that it is has been disabled.
After manually re-enabling it, I can pair with my carkit for as long as it takes for bluetooth to turn itselves off again.
I've already tested with JETware, but that does not change anything. Also tried the universal broadcom bluetooth stack, but doesn't seem to work on the Touch Pro. HTC only comes with a standard answer that they don't support all carkits and headsets... Since the BT stack on the phone seems to crash, I don't think it's a carkit issue.
Anyone here with the same issue? And maybe a solution?
Thanks and regards!!
Start -> Settings -> Connections -> Bluetooth -> Timeout (tab). Turn off Visible mode set to "Never".
I think this must be your problem.
Hi Freco,
Thanks for your reply! This option is set. However it's not really the visibility that turns to invisible, but the whole bluetooth stack is being turned off completely. Need to fully re-enable it via Comm Manager.
Any other options? Does anyone know if there is a working broadcomm stack for the Touch Pro?
Regards!
Hi,
I have exactly the same problem with a Vauxhall kit, I have tried all sorts of things, but nothing seems to work
try:
start -> settings -> connections -> bluetooth
timeout tab
select 'never' from drop down box
Hi Brendo,
Unfortunately this doesn't solve the issue. Once paired, the connection even works without being visible. It's also not a fixed period of time before the disconnect takes place (can be within a minute, sometimes after half an hour). However, the whole bluetooth icons disappears from the top icon bar and comm manager shows it's turned off completely.
Hope somebody has any other ideas, because the only thing HTC can do is point to the carkit vendor :-(. Since all functionality is there when connected and the phone is turning off BT in some way, I really don't think this is caused by the carkit vendor. I should at least expect BT to stay enabled on the phone.
Thanks!
Yes, same here, BTW I have tried this in my Friends Saab, and the same problem.
same problem here with a Opel DVD90 buildin bluetooth carkit.
With other htc phones it always worked like a charm, but my mda vario IV continuously disconnects after a random time period and shuts down the complete stack.
Try this!
I have the same problem with my opel with original bluetooth-kit (2007). On the touch pro I changed the band and network from auto to GSM, as G3 reseption in this area is quit poor, especialy while driving. It helped for me, at least the last few days. I agree this has been an annoying problem.
I have tried to switch to "GSM only mode" in the past, but as far as I remember it does not completely solve the issue. However, I will give it another shot! Actually I can't figure out at what point it occurs... It can happen within a minute or after half an hour without using any funtion.
Does one of you know if there is a way to do some debugging on the Bluetooth stack?
And has anyone experience with other Windows Mobile 6.1 based phones in this combination (just curious if it's a WM issue or HTC only)?
Furthermore I did some tests with JetWare. You should be able to limit the number of synchronised items then (might be related to this issue). However, it looks like this configured limit is being totally ignored: when I limit my recent call list to 5 with JetWare, it still syncs about 25 items. Anyone tested with Jetware?
I have tried the GSM only mode, this didn't help either
I have now given up and got myself a Nokia E66, which works perfectly.
All contacts are pushed to car, no disconnects and AD2P works so my mp3 ringtones play through the car speakers! Sweet
Word of note, I had issues with N-Series phones, would connect ok, but contacts would not push.
I have the samen problem with my HTC Touch Pro and Saab.
bluetooth pairs just fine with my pioneer bluetooth enabled deck, but the problem iwth mine is once i receive a call sometimes no sound comes from the car, instead the earpiece is still on. but if i initiate the call first sound works just fine and earpiece on the phone is disabled, BUT once the call is ended bluetooth disconnects randomly and the phone takes a good 1-2min to reconnect. i absolutely hate the bluetooth on this phone!
ExTREmE99 said:
bluetooth pairs just fine with my pioneer bluetooth enabled deck, but the problem iwth mine is once i receive a call sometimes no sound comes from the car, instead the earpiece is still on. but if i initiate the call first sound works just fine and earpiece on the phone is disabled, BUT once the call is ended bluetooth disconnects randomly and the phone takes a good 1-2min to reconnect. i absolutely hate the bluetooth on this phone!
Click to expand...
Click to collapse
I am having the same problems you describe. Anyone got an suggestions???
I encountered the same problem; first with an opel udp carkit and next with the bluetooth interface software from homeseer.
It has something to do with phone signal loss.
With the opel carkit I noticed bluetooth automatically turns off when the phonesignal switched from 3g to gsm.
I also noticed that in my home, BT turns off whenever I have been in a room with no phone-signal reception.
try this thread, both registry change and attached cab file, reset. DOn't worry if the make visible to all option is unchecked.
http://forum.xda-developers.com/archive/index.php/t-314996.html
Hi if someone can help me it would be much appreciated. I just bought a Touch Pro and everything is working fine....except for one really annoying issue.
Whenever I connect my bluetooth to a headset, it shows connected but no sound is coming out. The sound is muted. when connected to my Audi, I see that the phone has bars (shows connected and I can dial the phone), but when I make a call no sound. Similarly on my SE HBH-DS970 headset. The A2DP works perfectly, but when I make a call nothing.....I've searched google and through XDA and no solution.
Can someone suggest a solution? I've soft/hard reset the device already. If I should change Radio ROM which one would someone suggest that's stable? Thanks
If no one else has this problem, can anyone at least suggest to me if this sounds like a Hardware or software issue? If hardware I will return it, but if software I will try to find a solution. Like I said the phone connects to BT, but I just can't get handsfree to work. File transfers and A2DP work. Thanks
Just flashed to UK ROM and still no help....I've read some people having the same problems over at the Diamond thread...I'm the only one answering my own thread here hahaha....if anyone can help I'd greatly appreciate it. Thanks.
Hi,
I occasionally had such an issue with my Parrot CK3100, but I did not get the time yet to investigate further. After the call was connected I did not hear anything, and I am not sure whether the other party could hear me.
On another day, the handsfree was working perfectly OK.
Cheers
Michael
Thanks for replying Michael....I'm at a loss and I tried all the suggestions posted. I hope it's a software issue...I'm going to buy a bluetooth headset tomorrow and see if that works. It's not the end of the world, but annoying since all my ppc, s60, BB, and UIQ phones prior to the TP have not had any such issues.
Do you think it's a software issue?
have you tried playing music?
Yes.....A2DP works perfectly....no problems whatsoever with file transfers either....I'm guessing either it's a software problem or the phone has a new bluetooth software that's not agreeing with my older SE headset, but the car is another issue. The Car is 2007 and I'm sure the Bluetooth software is not that old. I've tried Euro WWE and Asian WWE ROM and no go.....I'm going to try the Cingular ROM and see what happens.
Just another quick update....I tried 2 other different bluetooth headsets and still the same problem... for some reason the sound for handsfree will not come through...anyone know of registry hack possibly that will allow sound to come through?
May not be entirely related to your problem...
Mine is worst...whenever I have paired my Jabra or iTech BT headset, when the phone rings, 8/10 times the phone will auto pickup (and no I did not setup the phone to auto pickup) and the it will NOT connect to the bluetooth. Instead it will be just like an auto pickup and the sound will come thru the phone headset. This is driving me nuts!!!!
I have the Kenwood DNX8120 and it works fine with my Fuze (did have disconnect issues but just updated the Kenwood firmware which should take care of that) but the SMS feature on the radio doesn't work. I know only certain phones are compatible with this feature but on the Kenwood compatibility list there are several HTC devices that work. In any case, does anyone know how to enable SMS over bluetooth on the Fuze?
Thanks
I have the Kenwood DNX8120 in my car and have had no luck getting the Fuze to work correctly. It constantly drops connection. I updated the Bluetooth firmware and that only seemed to make matters worse. It will pair with the Kenwood, but either won't make a phone call or will take up to 60 seconds (or not at all) for the Fuze to recognize I it the call button on the radio. SMS, sent and received call history also do not work.
Have you had similar issues?
I can not get sms working. The only other issue I have is that after a call, it drops the connection. If I get another incoming call, it will reconnect and the radio will ring and handle the call. But, if I want to place a call, I have to either select "set as hands free" of something similar, in the bluetooth settings on teh phone and it reconnects and I can dial. I just upgraded to elite rc3 and the problem is still there. I havn't messed with it enough yet to know if it dials ok without having to bring the phone out of standby yet. I too have updated the bluetooth drivers from Kenwood and that didn't help. I also tried the jetware handfree extension and didn't see any improvement.
I called HTC about this, and they told me it only "officially" supports a hand full of car units. Mostly in the Audi and BMW. They don't "officially" support anything from Kenwood so they were absolutely no help on this. I've also noticed this phone drops all connections except cell and data when it sleeps. Wifi, GPS and Bluetooh all seem to go to sleep with the phone. This seems to make bluetooth pretty useless if the connection drops every time the phone sleeps and needs to be manually reconnected.
I haven't seen it drop the bluetooth connection during sleep. I see that the Kenwood supports some HTC devices but not this one specifically. The other wierd thing is that the first time it pairs it shows the battery indicator but after the next connect it doesn't show it. It shows the battery icon but shows it empty. The jetware extension however does fix that. I will play some more with it and report here.
After resetting my phone to AT&T's original setup, I am experiencing the exact same functionality as you. It now sync's my call history and phone book. No voice dial support or SMS yet. (These have never worked with any of my phones) It will disconnect after a couple phone calls and I have to set as hands free to reconnect. Also, mine still looses the connection to the unit when it goes to sleep. I'm keeping it on a car charger for now and turning off any sleep function when charging. That at least keeps it connected until I make a call. It's almost still not worth using with having to reconnect hands free. Maybe if a hands free quick connect shortcut could be created?
This is all really ridiculous that a phone with this kind of tech can't auto pair and be ready for a call. My LG Chocolate had absolutely no problems with the Kenwood. As soon as the Kenwood finished booting the LG would auto connect and be ready for a call.
I thought I found a workaround at
http://forum.xda-developers.com/sho...ghlight=bluetooth+connection+drops+phone+call
But, once installed an trying to run BT Restart I get an error saying that I need .net compact framework (version 1 or 2) installed. Not sure what to do now, cant seem to find a cab for this.
I've used this package from another post on the forum. It has many useful apps including the latest version of .net compact framework.
http://www.tyguy.net/_xchg/PPC/@essentials.rar
Let me know how it turns out!
I will take a look but I have 3.5 already installed. I guess that app needs the older version. Not sure I want to mess with downgrading it.
Not Kenwood
Hey Guys,
I drive a Jag XK8 and it has the same issues you are mentioning with your Kenwood, but its an Alpine unit, it drops calls, and after the first call connects the second call rings on the stereo but you can only answer on the handset.
I also recently had a new Jag XF for a week. It had a full integration to the phone. It also only showed the battery status when the phone first connected then the battery showed empty. It would drop bluetooth connections constantly on some days (every 90secs) and then somedays it would keep the bluetooth connected without issue. Very unreliable.
The reason I bring this up, is just to let you know these issues are not limited to the Kenwood.
Dave
Just an FYI. I have found it easier to just go into setup in the Kenwood and reconnect the bluetooth from there when the phone disconnects. It's under Setup/Bluetooth/Set, then just click on the device and hit connect. It seems easier than fiddling with the phone while your driving.
While driving bluetooth stops or some time lag voice if wifi is on. same issue noticed without wifi enable also but very less.
It seems whenever wifi changes to different network or connects or disconnects bluetooth is loosing or lagging voice.
Where as if i put it on speaker i can hear sound from speaker. I tried 5-6 different bluetooth and having same issue. i got replacement of phone also but same issue with new phone also. I could verify with older phone and it seems issue is only with Idol 3. Is any one else facing similar issue?
I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .
stl1859 said:
I tested this using a Bluetooth headset, and I am unable to replicate it. Turning WiFi on and off has no noticeable effect on playback via a the Bluetooth headset. Unfortunately , I have no way to test this while driving .
Click to expand...
Click to collapse
This issue is mainly happening while driving. It seems like while driving phone tries to goes from LTE to different modes and same with wifi as it tries to connect to different wifi. In this process it starts to lags voice on bluetooth and in few cases sound get disconnected.
Are you listening to music on your phone or streaming?
I haven't had any issues while driving using both Google music and slacker. Those are the only two streaming apps i use tho. I leave my Wi-Fi on all day. My deck is a Bluetooth pioneer unit, though the model number escapes me at the moment. I'm on T-Mobile BTW.
I don't drive anymore but I stream Rhapsody overnight onto my BT speakers and it never has conked out on me yet. There was one time I did lose the BT connection to the speakers before I did the factory reset but no issues with the BT since.
Issue is not with listenting music, it is during call through bluetooth while driving and having wifi and bluetooth both on.
OK I'll test that later on today. How often/with what frequency does it happen to you?
psu2fan said:
OK I'll test that later on today. How often/with what frequency does it happen to you?
Click to expand...
Click to collapse
Almost 2 out of 3 attempts i am having this issue. even now in home i started call on bluetooth when wifi was off, then just put wifi one during call and voice from bluetooth started to get blurry and then other party could not hear me. and i had to disable wifi and then disable bluetooth and then on bluetooth again in phone.
Seems like issue is happening when phone is trying to connect to wifi and call is on bluetooth...
airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.
pepper454 said:
airplane mode on, wifi and blutooth on, LG HBS700 oem + netflix = audio lag. firmware update did not help. not ready to switch from s4 just too many quirks.
Click to expand...
Click to collapse
I do not have Netflix - but I tested with HBO Go - and YouTube - with airplane mode , WiFi and Bluetooth - And I am not seeing any audio lag - or audio interruption when switching from speakers to Bluetooth mid session. I am using Arctic P253BT headphones.
Alright I did a call today. It was only 5 minutes long but didn't notice anything. I'll try doing what you did starting a call in my driveway and turn WiFi on/off repeatedly at various time intervals.
I got replacement, but i can still see the issue with new phone also...
attitude_it7 said:
I got replacement, but i can still see the issue with new phone also...
Click to expand...
Click to collapse
Sorry, my testing is put on hold as I had to send the device in to get a new screen (cracked). I couldn't get it done before because my wife kept stealing my car
I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok
jcipactli said:
I'm having kinda' the same problem. The thing is everytime I connect/disconnect there's a general lag in the phone! after one minute or so, it starts working ok
Click to expand...
Click to collapse
It's possible the bluetooth is unreliable because the phone gets busy as you indicated...I posted a couple of apps in the idol 3 apps section that help reduce lag and may help this...
Something I've done has made my bluetooth totally unreliable....whether linked to car or home phone system I can answer...talk for a few seconds and then it transfers the call back to the cell instead of the bluetooth device. I'll have to go back through my backups and find a version that doesn't do this.
I have demonstrated the same effect with my bt device (lg). When switching wifi networks bt microphone stop receiving so other party cannot hear me and the audio begins to break up and lag. I can switch off bt then back on and am fine till next wifi switchover. I was hoping the update from Alcatel would address this, was not the case. ;(
I also had the same kind of issue while listening music in car using Bluetooth, strangely it is happening when the WiFi try to connect to open WiFi available. And when that open WiFi is not able give internet accesses, then the phone just get stuck for some time. I have these issues frequently I need to restart my phone
I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?
I'm having the problem in car on bluetooth where the caller sounds like they are underwater and garbled and I'm told I do too. It comes and goes, very frustrating. I tested another Android and no problem.
skisom said:
I just purchase Alcatel Onetouch Idol 3 and and am having similar problem. I had a Plantronics M50 connected and people complained that I was breaking up and they couldn't hear me and it happened on my end sometimes too. When I'm calling someone, the ring will be normal at the beginning of the ring and then it will fad out at the end of the ring. Store rep told me this was normal. Has never done it with any of my other phones. Bought another bluetooth to try to determine if it was the bluetooth or the phone. Bought the Plantronics E50 and the same thing happens. Alcatel says it's the bluetooth and Plantronics says it's the phone. Betty at Alcatel also says the Plantronics bluetooth are not compatible with the Alcatel, however, the store sells the Plantronics Marque II to use with the Alcatel. Anyone have any suggestions or having the same problem?
Click to expand...
Click to collapse
There's a problem with the phone. It happened after the last Android update. My bluetooth was fine until marshmallow. It's so bad I went back to my Galaxy S4. I loved the Idol for just about everything, but horrible bluetooth. People can't hear you, it's a deal breaker.