HELP SOS!!! HELP SOS !!! - General Questions and Answers

I need help urgently with my O2 XDAII.. i was loading a task manager prg after downloading the same.. http://www.lakeridgesoftware.com/wisbar/download.html
(WisBar is the leading task management software(skinable) for the PocketPC.)
Just after running the program for the first time the PPC hardset itself wiping out all my data. When I restored from the back up file ..
I have three problems of very serious nature...!!!!!
1) When i did resotre from the back up file... it wont pick up the time and date and also still connects as GUEST and not with original profile. SO I am unable to syncronise the data.
2) It wont send/ receive SMS
3) The SMS inbox is all messed up... the sent items are in "deleted item folder" the received sms are in outbox folder... and i cant delet /move a single sms from any of the folders.
I tried to use file manager and deleting files from windows\ Messaging but it did not help at all. I tried delting files from windows..and i could not do that as i was getting messages which i cant understand.
Rest all programs are running fine without any aparant problems...
Can some one help me restore my handset...please....???
[/b]

Hello,
First of all, I'm not sure what's causing your device to Hardreset by using Wisbar, I have mine working perfectly. :?
What backup software are you using?
If using the pre-installed one you are bound to have some problems.
In my opinion, the best backup solution is Sprite Backup (not a free application but a great one).
I used to have the same restore problems with the included backup solution on my MDA (besides the backups where not compressed and it was not a selective backup/restore).
Next time try Sprite's Backup.
Google it!

As far as the active sync profile is concerned - simple delete the original profile on your pc and allow it to create a new one when you next connect. It will then sync all your data back again.

Related

Restore backup in another PPC

Hello,
I have one HTC Touch (wm6) with many apps and tweaks already installed and running.
My wife got another Touch (same ROM version) and gave me the job to install everything like to the mine.
Well, i'm thinking in mirror my SD card card to her SD and then restore my last SPB Backup from there.
Someone did it before? If i change the USER name before i sync to my PC it will be recognized as another device diferent to the mine?
Could be another things to be changed for her PPC works?
Thanks for the help...
And please, save my weekend 8)))
{}s
CreativeBR
CreativeBR said:
Hello,
I have one HTC Touch (wm6) with many apps and tweaks already installed and running.
My wife got another Touch (same ROM version) and gave me the job to install everything like to the mine.
Well, i'm thinking in mirror my SD card card to her SD and then restore my last SPB Backup from there.
Someone did it before? If i change the USER name before i sync to my PC it will be recognized as another device diferent to the mine?
Could be another things to be changed for her PPC works?
Thanks for the help...
And please, save my weekend 8)))
{}s
CreativeBR
Click to expand...
Click to collapse
I think it won't, but I'm not sure. Just restore your stuff to her PPC, change the owner name and let AS connect to it. If it still refers to the same PPC (I think it will), let me know and I look up the related Registry entry doing this.
Note that you can safely do all this - it won't mess up anything.
CreativeBR said:
Hello,
I have one HTC Touch (wm6) with many apps and tweaks already installed and running.
My wife got another Touch (same ROM version) and gave me the job to install everything like to the mine.
Well, i'm thinking in mirror my SD card card to her SD and then restore my last SPB Backup from there.
Someone did it before? If i change the USER name before i sync to my PC it will be recognized as another device diferent to the mine?
Could be another things to be changed for her PPC works?
Thanks for the help...
And please, save my weekend 8)))
{}s
CreativeBR
Click to expand...
Click to collapse
Hi!
I have done this several times using SPB backup with success (HTC P3300). This is the steps I performed:
1) Create an complete backup in self extracting (exe) format with SPB Backup
2) Manually backup any necessary files and folders from Storage Card (i.e. Program Files)
3) Upgrade the target device to the same Rom version
4) Copy manually backed up files to the target Storage Card
5) Execute SPB backup file on the target device, excluding PIM information (this is an option when restoring)
6) Change owner name
7) Change device-ID (important because AS uses this to identify the device). The device-ID is changed from the about screen in settings.
8) Make a partnership in AS and transfer all PIM information.
Regards,
PK
Thank you both for the help.
I did the steps above and everything went fine. Great Paalkr !!!
I just forgot one thing before... The programs/configs are to be identical (and they are now) but not the PIM info.
When i first connected to the AS it restored all my PIM info (contacts...) to her Touch...
Off couse she can edit her contact list in the Touch but i guess the next time she connect her phone to my PC all my contacts stored in XP outlook will be cloned to the her PIM info.
I tried to uncheck the contacts in AS but it warned that this action will clear all the contacts in the next sync...
Well, Am i wrong or is there a way to bypass the sync problem???
Ps. Two things related to the problem. i can't create another WindowsXP user account for her and the contacts stored in the XP outlook arent important to me or to her (but if i uncheck the contacts option in AS i guess i will loose all my phone PIM info too).
Once more, thank you for this great help.
CreativeBR
CreativeBR said:
Thank you both for the help.
I did the steps above and everything went fine. Great Paalkr !!!
I just forgot one thing before... The programs/configs are to be identical (and they are now) but not the PIM info.
When i first connected to the AS it restored all my PIM info (contacts...) to her Touch...
Off couse she can edit her contact list in the Touch but i guess the next time she connect her phone to my PC all my contacts stored in XP outlook will be cloned to the her PIM info.
I tried to uncheck the contacts in AS but it warned that this action will clear all the contacts in the next sync...
Well, Am i wrong or is there a way to bypass the sync problem???
Ps. Two things related to the problem. i can't create another WindowsXP user account for her and the contacts stored in the XP outlook arent important to me or to her (but if i uncheck the contacts option in AS i guess i will loose all my phone PIM info too).
Once more, thank you for this great help.
CreativeBR
Click to expand...
Click to collapse
Hi!
If you don't want do sync PIM info it is important to connect to AS in guest mode, just press cancel when AS detects the device for the first time. If you want to delete a partnership you can do this from the file menu in AS (in the PC) when there is no device connected.
I have attached a cab file that maybe you can use to delete all PIM data on the device. I have not tried it on WM6, so there is no guarantee.
Regards,
PK
Worked perfectly.
For someone that will follow this topic for the same problem in the future just one extra thing: - to connect as a GUEST you need to exclude the partnership on both PC AS and Mobile AS.
Thank you once more Paalkr.
{}s
CreativeBR

Account Locked after flashing

Hello! I'm new here and really need some help.
This is my second time flashing and i successfully flashed the new dutty's 6.1 wm rom onto my phone. I used sprite backup to back up my data and everything was going great but....
whenever i go into my sms inbox or gmail inbox a message pops up saying:
"Company policies regarding messaging services have changed:
- Use of text messaging is prohibited
-Use of internet e-mail is prohibited"
my SMS and Email have been locked for some reason and I don't know why.
There is a message in both saying
Account Locked
Company policy prohibits use of text messaging on this device
You cannot send or receive text messages.
this happeneds even without connecting to active sync
So i tried hard resetting and texting works fine if i don't back up my data. So obviously something goes wrong after i try to back it up... but i don't know what or why. help please!
i definatly don't want to reinstall everything since i didn't save any of the cabs. =(
thank you!
not one suggestion?
If you are backing up data from one rom, flashing a new rom and then trying to restore the previous backup, that will cause big problems, different roms have different registry entries etc etc etc. You can restore your PIM information usually but nothing else, you need to reinstall all your apps etc.
yeah... after backing up individual things i found out that it's problems with the registry. thanks for the info though... looks like i'll have fun redownloading everything. =)
by the way does anybody know how to repair it ?
If its just your sms emails and contacts that you want to restore then you could flash your old rom back, restore the sprite backup and backup the data with pim backup.
then flash back to the new rom and restore with pim backup.
I had exactly the same problem when I went to WM6.1 & tried to restore a backup. Keep your CABs on the Storage Card if you can!

Please help: Backup a locked up device-over only active sync- please look

My device an Atom Life WM 6 has locked up.
-the screen is locked up on windows boot image- cant control pocket pc
-soft reset battery pull anything i can think of does not help
-my safemode program isnt helping
Only option is HARD reset
Before I do that-
surprisingly can receive calls and sync over active sync
how can i back up the following:
- SMS - most important
- Contacts - second important
are there locations of these databases.
Any help will be appreciated.
Thank you
pim.vol
Hi
The phone module is seperate from the rest of the operating system, hence being able to function when WM has stopped responding.
I think that these databases are in a file called pim.vol. I can't be sure though. Maybe some other members can advise about back up software that runs entirely on the pc. The latest version of Sprite Backup perhaps?
Cheers
andrew-in-woking
If AS works then try Jeyo Mobile Companion, it runs purely on the PC and if it will connect then you should be able to export the stuff you need.
I copied over pim.vol but thats only contacts and tasks/appointments.
Anyone know the location of sms db.??
Unfortunately i do not have spb bakcup installed, dont think i can at this point.
I hope Jeyo works...
thank you
jeyo download sms's automatically.. but you will have to install a client side app.. if it doesn't do that automatically
just a suggestion for the future.
schedule a backup using PIMBackup2.8 to your storage card every once in a while..
the sms and emails are stored in "cemail.vol"
ok go here and install this http://www.mymobiler.com/
Once you have active synced your deivce, you can control it from ur PC
Then find and install PIM backup (using mymobiler). Then backup using PIM backup all your messages, contacts etc.
I find this better than using Sprite backup as this backs up registry too which might not always be a good idea when having problems. Its nice to have a simple PIM back up when needing to do a hardreset.
timmymarsh said:
ok go here and install this http://www.mymobiler.com/
Once you have active synced your deivce, you can control it from ur PC
Then find and install PIM backup (using mymobiler). Then backup using PIM backup all your messages, contacts etc.
I find this better than using Sprite backup as this backs up registry too which might not always be a good idea when having problems. Its nice to have a simple PIM back up when needing to do a hardreset.
Click to expand...
Click to collapse
Now why have I not tried this before? Wonderful piece of software.
lol deedee.. i got the impression that you knew everything
nir36 said:
lol deedee.. i got the impression that you knew everything
Click to expand...
Click to collapse
Me, very long way to go for that. Only been on here for 18 months when work decided they wanted to try something on WM5 phones. That didnt work out and I have snaffled one of them for myself. Have tried many things to get a finger friendly PPC and am as near it as I need.

Broken "Messaging" -no sms -no mail accounts

Hey Guys - I have a huge Problem ...
I was playing around with SKtools and "optimizing" the registry ... I dont know if this has anything to do with it and its the first time i'm posting here for a Problem ..
following problem : in Manila tag "messages" there are no more messages - all my sms are gone and im not able to create new ones ... i also cannot access "messaging" in start menue or settings...
same with mail accounts - cannot see mine nor create or edit a new one ...
can anyone help me please ? is this just a broken link somewhere ? Are my messages still eventually stored anywhere and if yes where ?
i would really appreciate your Help
sorry for my english
It could be registry errors.
Try to restore your backup.
well ... i dont find any option for a backup in sk tools concerning automated optimisation of the registry ..
then hard reset is another option...
next time install a proper backup tools like Sprite Backup & backup regularly
well i know
it seems that outlook is broken - is there a possibility to manually search the files/folders where sms and mail messages are stored ?
As long as your WM not discarded all the corrupted data may be you still can get it.
but I'm not sure b'coz I have never try that before.
yes - thats what i thought .. the data might still be present ...
does anyone know the folder / file where sms and mail messages are normally stored ? also I cant't find the "tmail.exe" in my System - does this have to do anything with it ? Is someone out there who has a little background knowledge ?
I had the same problem. It was fixed by going to the sd card and deleting some folder called ~"Inbox.1234123" or something.
Its some error b/c of having 2 different folders for storing attachments. Deleting that folder fixed it for me. It still pops up every now and then, i go and delete that folder, and all works perfect afterwards...
talbotlives said:
I had the same problem. It was fixed by going to the sd card and deleting some folder called ~"Inbox.1234123" or something.
Its some error b/c of having 2 different folders for storing attachments. Deleting that folder fixed it for me. It still pops up every now and then, i go and delete that folder, and all works perfect afterwards...
Click to expand...
Click to collapse
Brilliant. Had this problem and two of these files (as I'm on a mac I only have my contacts etc backed up, but not my entire system)
Thus removing these two files saved me a lot of pain.
Thanks!
joan

How can I remove a phantom email account?

I updated my FUZE to the new ROM. Before doing that I used Sprite to backup everything except for System Data (and my memory card).
After the update I used Sprite to restore everything. Among that was the contents of my imap email account. However when I went into the Inbox, there was no email account so I could not open or access of the old messages that I can scroll through on the email page. I tried to create an email account but it told me there was already an account with that name (it seems like there is, but I can't access it).
I did a master reboot to clear everything out and before I restored from Sprite, I created the email account again. But when I did the restore, the same thing happened as before.
I know I can deselect email in the restore options but doing that means that it doesn't restore any SMS/MMS messages which I want.
Where is the email account data? Somewhere in the registry? If so, where? After I do a restore, would it be safe for me to find that account data and delete it so I can create it for real? I don't want to keep any of that old email.
Thanks.
Well here's what you should do. Restore your Sprite backup.
Download and install "PIMBackup" and do a full backup with it.
Go into the registry and delete the email account from HKLM/Software/Microsoft/Inbox
Reboot
Check your Message app to see if the email account is gone. Set it back up.
Restore your stuff from PIMBackup. Ditch Sprite
Sprite backups are great but restore lots of stuff. Sprite has the ability to restore bugs and bad registry keys. PIMBackup JUST backs up the information therefore it is the best and even works across multiple flashes without screwing anything up. I actually set up an XML file to load on first boot using UC (most custom roms use this) that sets up my Email account automatically, then a simple PIMBackup restores everything back.
player911 said:
Ditch Sprite
Click to expand...
Click to collapse
Maybe a little excessive! but Player is right, Sprite is no good for restoring after flashing a new rom (use pimbackup).
Sprite is great for backing everything up, hard reset, restore - exactly the same so its great for trying new settings, software etc etc.
I didn't want to confuse anything here but I actually did use PIM (I've used it for regular backups and migration for over a year). I used it before using Sprite. But after doing a restore, my device became EXTREMELY slow, to the point where it took roughly 5-10 seconds to open up a single txt msg. So I did a master reset and then did a restore from Sprite (which is what brought me here).
If I restore from Sprite again (and it will give me that phantom email again), think I can just delete the reg key? Would it delete the contents of this invisible Inbox? Should it have any negative effects?
Thanks.
Can you delete the reg key - yep!
will this remove the contents of the ghost account - i dont think so, but the account wont exist, so you shouldnt be able to get to these messages
Any negative effects? - almost certainly! but not from removing the spurious reg key. Using sprite to backup, then changing the rom, then restoring sprite will almost always leave some annoying, odd or unusual behaviour. Simply because when you changed the rom, you changed (a few) what reg keys are required and what they are called (mail accounts generate a unique guid when you create them, which is where the ghost account has probably come from)
Restoring a pim backup avoids this, as it simply puts the database info back on - leaving windows to worry about reg keys etc - i'm not sure why it was so slow before, maybe trying again & a couple of soft reboots could help - or maybe the pim backup is screwy, try making a new one.
Good luck!
FWIW, when I updated the ROM I did as the HTC website instructions say and did not choose to backup any system data in Sprite (they say this avoids copying the registry).
So anyway, what will delete the contents of the ghost account?
Or maybe I'm thinking about this the wrong way - maybe instead of deleting the contents of that ghost account, would I be able to create a new account through the registry? Or rename a (real/functional) account in the registry? (when I have the ghost account and try to create an account with the same name normally, it tells me the account exists...even though it kinda doesn't)
I think the problem I am having with PIM seems to be too many message. I say this because the number of messages goes up for a long time and that's when it takes forever to load messages. I found that it settles down after a few hours but even then it still takes about 2-3 seconds to open a single txt msg.
Thanks.

Categories

Resources